Waterhouse Inn - Cafe and Lounge Bar in West Dunbartonshire

Lovely spot ideal location, very friendly staff. Food was lovely didnt have to wait long. Good price a good choice. Restaurant clean

Had breakfast here. It was excellent. Really well treated when we went in. 5 in family - we had various breakfast options and everything was eaten. All agreed it was the best breakfast we had in the area. Decent prices too.

Had lunch here April 24 had the fish and chips and is one of the best bits of fish I've tasted out allot of the bars/restaurant's I've visited. Its not your usual frozen fish was Angel cut prime haddock very tasty indeed. Service was great and not major waiting for drinks or food. Would definitely return and recommend a visit.

The food was great, as was the service. The staff were particularly friendly and helpful. There is a good variety on offer on the menu and the only downside is that it closes early - at 1500 in the afternoon.

Gorgeous food and friendly service. We all had something different from the menu and each dish was delicious - enchiladas, steak pie, egg sandwich and lasagne. Can't fault!

Have called several times whilst staying in Balloch. Always a friendly welcome. Place is clean and Covid compliant with Track and Trace etc.Seems a local pub but very friendly and welcoming, with great selection of drinks. Outside seating and smoking area at back. Would be even better when Covid eventually goes away. Would recommend for a beer anytime.

Excellent value on drinks and food. Staff are extremely friendly - the best pub by far in Dumbarton!

My companion and I arrived at 12.30 p.m. Only one table was occupied. By the time we’d perused the menu, checked out the ‘specials’ and ordered our meals every table was occupied with a small group of people waiting - a sure sign of good food and competitive prices. It boded well. A pint of Guinness and a fresh orange were ordered whilst we waited.The meals arrived fairly quickly. My companion had ordered a haggis gateau and I the steak pie with a selection of vegetables. The haggis was reported to be exceptionally tasty. My mixed vegetables were fresh and crunchy, just as I like them, the roast potatoes were dry and crisp and the boiled not over cooked. The pastry was light and fluffy and the gravy quite succulent. However, the actual steak, although plenty of it, was dry, as if it had been over-heated in a microwave and then added to the gravy rather than been marinated.The menu, including starters and sweets, was comprehensive and had something to suit all palates and diets. Daily specials were announced on a blackboard. Prices ranged from £8 to £20. We didn’t have a starter or pudding but those we saw being served looked delicious and with generous portions.The place was very clean and the waitresses friendly.Would I go again - most certainly but probably wouldn’t order the steak pie!

I had lunch here on both Saturday and Sunday last weekend. The staff are always friendly and the food is lovely. There is something for everyone on the menu, you won't be disappointed.

Home cooked food on a cold Saturday afternoon...perfect. Ate in the bar area and watched the football in a lovely friendly atmosphere. Good selection of food at pretty reasonable prices.

I enjoyed my visit to The Waterhouse Inn. Had a coffee and snack. The bar area looks really nice. Well worth a visit.

We visited the Waterhouse Inn on recommendation. It was lunchtime and very quiet so was a bit dubious but the staff were warm and friendly. Everything was very well priced, served promptly and with a smile. Hubby and I had jacket potatoes with haggis - absolutely delicious and something that we have had at home now. My dad had a sandwich which he also enjoyed. Will be back when in the area.

Drinks Prices excellent - toilets on ground floor, quiet for an afternoon drink. Comfy sofas to sit on (if you are early). No place to charge phones (told due to items not PAT tested)

Over priced basic rooms, had to pay separate for breakfast which was also overpriced . Carpet on stairs coming up which was dangerous. Paper shower mats which stuck to your feet when coming out the low pressure shower, won’t be staying here again

Nice room with double and single bed and two chairs , room 1 . Water pressure in shower wasn’t great. No evening meals served and we only used it for breakfast 1 morning out of our 4 night stay as had to pay separate for tea/ coffee which bumped up the price and better choice and cheaper breakfast available a short walk away . Nice , well stocked bar for a evening drink .

Food is delicious but keep in mind last food order is at 3pm. The bar is open till late and is a good choice to unwind and enjoy a good ale

Friendly welcome as soon as we came in the door. Nice cosy surroundings and delicious food efficiently served. Reasonable prices. Had heard good reports about this place and it didn't fail to please three hungry golfers. We will certainly be back and look forward to our next visit. Full marks to our server.

If you visit Balloch, visit Waterhouse Inn and taste their tarts. The service was kind and helpful and the environment beautiful.

If you want a comfortable afternoon with great no nonsense British fayre in a cosy bar setting, then this is the place for you. Staff really friendly and efficient, food consistently tasty and atmosphere very down to earth and welcoming. Been back a few times and it never disappoints.

My wife and I travelled up from Newcastle to visit my son, daughter in law and grandson. We decided on a trip to Balloch yesterday 6th January 2019.

We came to Waterhouse Inn without any expectations and were greeted with friendly smiles and light hearted conversation.

Great place to get a drink, used a lot by locals - only negative is that it gets really noisy in the lounge and you have great difficulty hearing what anyone is saying.

Popped in for lunch after visiting Balloch Castle Country Park. There’s wasn’t many children around and it’s quite dark inside. Soup and panini was nice however the nachos were very average. Good prices but not welcoming enough for the children and too quiet to revisit.

Lovely food, lovely staff, good prices. What more could you ask? Only snag, not open in the evenings. Well worth a visit.

We were not too impressed when we got there and gave us a room that smelled of smoke but they did move us to a nicer room but even with this it wasn’t that great. The beds in our two rooms were lumpy. The water pressure in the bathrooms were very low. There was a warning of not opening the bathroom door when there is steam in the bathroom it would set the fire alarm off. No soap in the bathroom.

Popped in here for a quick refreshment. Nicely decorated establishment, friendly staff. Nice clean toilet facilities.

I ate here for lunch today with my boyfriend. Both the bar and cafe seemed like it had a nice atmosphere and the menu had a good selection for lunch. The lady who served us was pleasant and took our order quickly.

Stayed here for one night. Nice tidy, clean and quiet room. Nice bar showing sports and very friendly staff.

Have visited several times for Lunch, and have never been disappointed. Food always tasty and plentiful. Service is fantastic, recommend the burgers.

The best coffee in town and freshly made scones - perfect morning tea. Enjoyable walk over the bridge from the town.

We had a bracing walk through the Balloch Castle Gardens and bumped into a total stranger who recommended the Watehouse.

Called in for lunch on a Thursday in late August. Starting with stuffed jalapeno peppers and a chilli sauce dip I then moved onto the steak pie with roast potatoes and vegetables. Accompanied with a beer and rounded off with a black coffee, the total cost was just over £20.

This is an okay cafe.... service is decent but the salad which is added to the plates always appears tired and old looking ( a bit like myself). A fresh looking salad always makes everything else on the plate look appetising too.

Good food and freshly made. Service good and friendly staff. Reasonably priced for the area. Couple of niggles my husband had beef pie but it was obvious that the pastry and pie were cooked separately. He said it was a ' good Ghoulash' be warned they close at nine and where turning people away. The guy serving was a bit rushed at times. So for those who enjoy late dinning this wouldn't be the place for you. We enjoyed our meal and we meet some other tourists and enjoyed congenial company.

Lovely, reasonable priced food. If you just want a snack or a meal I would highly recommend ! The service...

Fuimos allí para comer y no volvería. . . . . . . Paté. elegimos para empezar que era muy básica y sin duda no vale la pena el costo. Seguimos con estofado de carne. . . . Muy, muy pequeño. decepcionantemente porción de carne...

Tuvimos un almuerzo muy agradable en este restaurante, la comida es casera. La sopa estaba excelente. El personal era muy amable y parecía tener un montón de clientes habituales.

Aparecimos para beber un té con pasteles. La señora que sólo fuimos a ayudar hace 12 años era precioso. No hay malas vibraciones que sólo estábamos allí para una bebida nos hicieron sentir bienvenidos.

Took my mum for lunch with her two sister-in-laws on Tuesday. It wasn't busy but the food was lovely. We all had baked potatoes ( and left clean plates ) which weren't expensive at all. The place was clean as were the toilets. The two female members of staff appeared very friendly.One small constructive criticism is that there is a step at the front door which was awkward with the wheelchair but thankfully mum can walk a few steps. An offer of help on leaving would have been much appreciated.

Popped in for cakes, coffees, teas - good service, nice to ante of cakes and and very reasonably priced. Nice atmosphere and the food heading out to the folks in for meals looked good too.

Nice place serving good food throughout the day. Ideal for breakfast or snack / full lunch. Good value for money. Also has lounge bar & rooms so I'd suggest decent place to stay.

Overnight stay with friendsRooms were spotless Staff lovely and friendly We had dinner which was reasonably priced£69 per couple included breakfast Would recommend If staying in Balloch again I'd go back to this place again

I have been here a few times and stayed in one of the rooms,the food is great and the bar has a good atmosphere everyone talks to one another - friendly banter, and staff are always on hand to join in the chat at the bar, the rooms are clean and tidy and beds are comfyI would reccomemend this place for a overnight stay if your planning on having a drink and don't want to travel home.

Had our Saturday night's meal out with friends and we all thoroughly enjoyed the food. Did not take starters and glad we never when we saw the size of the fish. Could not resist their sticky toffee pudding. Scrumptious!

Great pub serving fantastic meals and drinks at reasonable prices. The gentleman that looked after us in the restaurant side was on the ball, very attentive, friendly and helpful. It's nice to sit and chat in a pub without being drowned out by noisy music, volume in here was just about right and bar staff good workers.

Lovely lunch here yesterday great choice of menu excellent service and great staff a pleasure to eat here..

Great choice on menu, daily special board, sea bass on mash with veg very tasty and fresh. Friendly staff. Will definitely return

Great selection of food with daily specials always freshly cooked. Lovely staff always welcoming ..Only open late on Friday and Saturday.

I've been with my friends here in this hotel, only to have breakfast, cause here you can find anything you need! I've only taken a coffee, but my friends had breakfast and they really appreciated!The main thing of this place is the woman who owns this place: she's so friendly and I've found myself very well for this short staying, so that I suggest it!!!

Great for coffee and cake (especially meringues) or for a lovely meal. There are always daily 'specials'. Menu includes from toasties to 3 course meals, if you can manage it

Petit passage dans cette ville en plein mois de novembre je m'y suis arrêter pour un petit dej c'était très bien. Bon seul bémol c'est qu'il n'y a pas de wifi sachant qu'au mois de novembre il faisait très froid le village était vide ect

Called in twice for a drink, despite not serving real ale.We called in one afternoon and the following evening.Friendly pub. Pleasant staff.Quite busy, and obviously a favourite with locals.Sky Sports, which I usually avoid. The pub emptied when the Celtic game finished.Probably the best pub in Balloch for me and the cheapest round.We didn't eat. I'm not sure if bar meals are served as the restaurant is separate and was closed.

the food very nice good menue nice clean place staff very smart not a big place good car parking agross the road

Friendly place right in the centre of Balloch, service was good, prices ok, lounge bar got a little loud with locals but nice enough place

We stopped here twice for lunch, on the way to and back from our trip to Campbeltown. Lovely decor and great service from staff. Food is excellent. We enjoyed the soup and sandwich for lunch. Good price! Great pit stop for travellers for lunch or dinner!

Good menu ncluding lite bites which was all that we needed. Everything obviously freshly cooked. Friendly service

We were quiet nice surprised by this recommendation of a local. The pub offers nice Scottish specialities such as Haagis or fish and chips prepared in a modern way. The service was really nice and the restaurant is within a nice atmosphere-

I had friends up from England and after taking a trip on Loch Lommond we decided that we were hungry so taking a walk over the bridge towards Balloch it started to rain so we popped into the nearest place that was serving food, it was called the Waterhouse Inn, seating was for 6 persons and after perusing the Menu, i decided on the MacandCheese with a side order of Chips, (you can have it with Garlic Bread instead of the chips, i would recommend this instead), as i had no room for desert afterwards.Menu is good, Staff are friendly and Prices are reasonable.I can't tell you how much it cost for 6 Mains, 3 Deserts as I didn't pay for it. (Yes, I got a Meal, that i didn't have to pay for).Went back but couldn't get seated as it was full, but i will go back a.s.a.p.

Staff very friendly in bar and lounge. Food was excellent and room was nice and clean definitely go back to stay

Following a walk around Balloch Castle we were in need of food. I don't know what I was expecting but the food was better than some of the 'top' restaurants I have been to. Presentation was lovely as was portion size and taste. I went for haggis neeps and tatties served with a peppercorn sauce. It was wonderful. The staff are very friendly, it's clean and in a great location. There is a large selection of desserts and alongside the old favourites such as sticky toffee pudding ( my choice) I can recommend the berry and kiwi pavlova. If you are in the area then I would thoroughly recommend it.

Consistent good home cooking have made the mistake of trying others in the area but will not bother next time. Nice staff only let down is wine choice.

This establishment serves food for the not-so-fussy eater, in below average portions, in a rather cramped atmosphere. There are guest rooms upstairs for those wishing to stay overnight. It used to be one of the best places to eat in Balloch but has sadly fallen short lately. The service is very good but nothing much else is any more I'm afraid.

My wife & I are becoming regular diners here on our getaway trips to Balloch. Never has the restaurant failed to impress us with the standard & presentation of meal, always served up by pleasant & amiable waiting staff who are always on hand if needed.

My first visit to the Waterhouse for food. Had the breaded haddock which was lovely. Before eating we had a couple of drinks in the bar, where the people were friendly and the place had a great atmosphere. I will go back.

Went in there this morning for something to eat before a Sweeney's tour of the loch (also recommended). We were both struck by the warmth of the welcome and the speed and quality of the food (big breakfasts). I used to work in a hotel and thought the service was excellent. Vinya and I really enjoyed ourselves and will definitely come back when we are next in the area.

We stopped at Balloch on our way home and went to the restaurant for lunch. We had soup and sandwiches. The soup was so lovely and tasty and the sandwiches were great. An excellent restaurant overall.

We stopped here for a light lunch. Was very clean and attractive inside. Prompt and willing service. Food was enjoyable (probably a little better than expected actually), prices were similar to anywhere else. Would happily go back if I was in Balloch.PS: There was also a lounge bar, separated from the dining room by an internal door.

This is a very well run family establishment in the heart of the village, Lovely ambience excellent range of beers and spirits extremely clean with a good menu for lunch and dinner are weekends. They also have bedrooms above, which I understand from friends who have stayed are very well appointed, and include breakfast and free WiFi.

Very welcoming café and as we hadn't got long, our coffee and scones were served promptly. Scones were served warm, with plenty of jam and cream. Tables and crockery all very nice as was the attitude of the staff. Would like to return again for lunch, which we would have done, if we had more time.

Waited long time for meal be served i had steak and it was very poor whem your.paying £20 odd pound for steak meal you expect high quality meat this was very chewy never again

Cold and wet day but inside the water house was very nice very nice staff and great place Meals were great and very good price could not ask for any more as all was great

This place is always busy and I think it is because they do a lot of homemade things and they are pretty good. The soup is always good and my friend always has sandwiches which also look very tasty. It is right on the main road with a nice kids park across the street as well as a convenient parking lot. If you have taken the train to Balloch it is less an a five minute walk from the train station and, in my opinion, the best place for lunch in Balloch. It also has a kids menu. Not a lot of tables so when it is busy it is hard to get a seat. I went on a Tuesday for lunch and it was packed!

If you are taking a cruise on Lock Lomond then this is the place to have lunch and a few drinks prior to doing so. Also, after your cruise you could pop in and have a drink and some fod from their extensive menu. Staff are really friendly too.

We've previously stayed in the hotel the last time we were in Balloch. Drank in the bar every night last time, & have previously had luch in there as well, so knew how friendly it was. Great choice of beers & lagers, friendly staff & although it's mainly a locals pub, every made us feel welcome.

We have recently tried this restaurant in Balloch and were suitably impressed with the atmosphere, service, quality and genourous proportions of food and excellent value. We have been back a few times

food great plenty to choose from we always book as it is usually busy. good sized portions I personally find them to big but see for yourself I usually only manage a main course not able for a starter or dessert due to size of portions. Staff very pleasant and helpful I also like the idea you can just nip through to the bar/lounge when your finished your meal

First visited the Waterhouse in July 2006 and have been back many times since and stayed overnight once. Great food, menu and service.

Meeting friends in Balloch to watch train to concert. Have been here before, so thought we would grab some lunch, seated very quickly, and order for food and drinks taken efficiently. Both had homemade, soup, 1 lentil and other tomato and basil. Manicotti was Hammond and chicken enchiladas. Both good portions and nicely cooked. So full didn't need a dessert, and didn't need to eat later. Nice informal atmosphere and better than average pub with good selection.

As it was a lovely day me and my friends and my 3 month old baby decided to go a run and grab some lunch. We thought from the outside the Waterside looked nice. So opted for there. From walking in and taking a good few minutes we waited to be told to grab a seat. Then after 5 minutes had to request a menu as no one had gave us one. Which it was stated by a waitress "I thought you already had". Clearly there was no menus infront of us. Looking at the menu. My friend requested chips instead of crisps. To which she was told she would pay an extra £2.50. Which is fine if portion sizes are fine.So once food arrived, wait let me get that correct firstly on someone else's table to which they got an apology and then brought to our table. We recieved no apology. From the waitress who seemed new. The panini which was £6.95 was about 6 inches long and that is me being generous, a handle full of crisps and some coleslaw. Heads up to the chef. Homemade coleslaw!! The macaroni and cheese was rather runny and most the cheese was melted on the top. Leaving no taste throughout the Mac. Also, the garlic bread was more herby than a garlic taste. We voiced our opinions to a staff member who didn't feel any need to apologise. So we then asked for a managers name. As she "was not" working....2 minutes later she pops out, not to take any criticism on, nor to apologies. Other than sarcastic apologies. Me and my friends have all worked in hospitality and two of us in management. She then tried to tell me I had served her recently and the way she went onwas as if I had gave her bad service. Frankly, if I did give you bad service I sure as hell would of dealt with it correctly. Unlike the service here. Also, Sorry but I am on maternity leave and have been for like four months. To be honest it was appalling service and the way we were dealt with was embarrassing.

My partner and I visited for a quick lunch - we both had steak pie.. Which was delicious! The meat was tender and the perfect amount of puff pastry and gravy! We both had sticky toffee pudding - which was fine. The waitress was lovely, friendly and attentive! Will be back!

Went for lunch with my husband I ordered the chefs special of creamy cajun enchiladas and to keep it short it was amazing, large chunks of tender chicken inside was superb. The sauces can sometimes be quite sickly but this was not the case it was just lovely. My husband had the burger which was also lovely and the starter of black pudding and Apple fritters were first class. The price of food and drink is very reasonable and we would not hesitate to eat here again.All in all I would definitely recommend.

It was deserted but only because Balloch itself was rather quiet.Nice pub / restaurant for soup and a sandwich and a beer.Waitress was attentive.Prices were par for the course.No reason not to go there if and when back in Ballloch.Mustard was a wee bit overpowering on the ham sandwich but that is an observation not a complaint.

Anytime I have visited this restaurant the food has been very good.There's something for everyone,soup,sandwiches,main meals,desserts or just tea or coffee or soft drinks.Staff very friendly and helpful and nothing's too much bother.

This is my preferred watering hole. You get a good mix and the prices are not too high. There is never any trouble and the place is always warm and inviting.

Had lunch here on a wet late October day, great food good selection pleasant staff good prices looks like pub from outside but inside like a posh restaurant overall a very nice experience.

everything bird of pray centre really good well worth a visit.balloch country park lovely .the marina has lots of shops bars kids stuff going on bob square pants mickey & minni mouse were their all the kids looked happy to see them . hire a bikes for foure to ride round the area boat hire peddle boats motor boats ect .great day out and old maid of the lock was open for teas coffee and a bar for drinks .gee it a go you wont be disapointed .

I have been here a few times over the past couple of years and the food is always lovely and the staff are very nice! Quite a traditional pub menu with all the favourites on it and not over priced.

This is a lovely friendly little café/bistro which is great for a light snack or a more substantial meal. There is a good choice of local and traditional food which is always well cooked

Standard pub food at OK prices. Service was good. Location handy for the rest of town. Would probably go back in the future.

Visited this establishment over the past year on several occasions & on each visit we were impressed by the clean & pleasant surroundings of the restaurant where we were served good quality food by friendly, polite staff. You can find a meal suitable for most people in their quite impressive menu & look out for the desserts......irresistible!!A place not to be missed when in Balloch.

We visited the Waterhouse during the week of 07 July 2014; we were a group of six for lunch. Three of the diners had visited on 2 other occasions in the week and had enjoyed the food. Unfortunately on this visit the guys who had ordered the burgers were lucky to keep their teeth as one bite into them and they realised they had been reheated to within an inch of their lives and were rendered inedilble. The guys brought this to the attention of the staff and the burger meals were duly replaced, Unfortunately this meant that our lunch time dining experience was spoilt by us all eating at different times; the second set of burgers were cooked better.We got the bill and were charged full price and we were surprised that there was no discretionary small discount to acknowledge our inconvenience of eating at separate times. One of the group, who had ordered a burger, asked the bar staff if we could have some discount, the young lady said she would need to see her manager. Within minutes the manager marched over and without even asking what the issue was launched into a verbal tirade about how the burgers had been replaced and the £68 bill was required to be paid. We admit she did get a vociferous response about the food being sub standard quality. However, she was not for listening to her customers and accused us of trying to get a free meal, despite the £68 being sorted out while she was at the table. There was no room for negotiation at all. She accused the member of our party who was arguing the point about the poorly cooked burgers, of being drunk, the guy was drinking irn bru ! She even said there was nothing wrong with the first set of burgers as she had tried them and they were fine ! She also threatened to call in the police, again despite the money being sorted out while she was there and no-one ever threatening to leave without paying or wanting a free meal.Basically she accused us of lying, trying to get free meals and of one of our group being drunk. Her manner was unprofessional, aggressive and the lack of customer care was actually astounding.The sandwiches/paninisi the rest of us had were good but I would not recommend you visit this eaterie and definitely avoid it at all costs if you want to be treated in a professional and caring manner. I've worked within a customer service environment for over 25 years and this is the worst customer service I have ever witnessed/received. If some of the other reviews on here are anything to go by, you better not have anything to complain about as it would seem the manager does not deal with criticism very well at all. I would suggest the manager takes an absolute basic customer service course or even just engages some basic manners in her dealings with the public. Negotiation skills wouldn't go amiss either.

A good variety of ales, beers & lagers.Also really good food served in pleasant surroundings by friendly staff at realistic prices.

Estávamos em Balloch e foi o primeiro restaurante que optamos. Ambiente agradável, limpo e simpático. O preço tá dentro da média da cidade.

The meal here was exceptional! Me, my mum, dad and gran came here for mother's day and we were not disappointed. The service was fast, polite, professional and the food was lovely! Our meal got cut short and we never even finished our main meal as my gran took ill throughout the meal and all of the staff done everything they could to help us. What we ate of the meal was so delicious, I just wish we'd got to stay for dessert! Will definitely be going back for the full shabam next time.

This place is in the perfect location for Loch Lomond. Walking distance from the lake and the pubs and restaurants in Balloch. Staff are friendly and welcoming. Bed was very comfy, rooms very clean. Would have liked more than one pillow each but obviously that's very minor!!! Good value for money and would stay there again.

On a long journey north we were ready for a good meal. The waterside inn didn't disappoint. The bar is half a mile off the main road in the centre of balloch, with a carpark across the road. The welcome was good and the diner nicely decorated. A good choice on the menu of standard bar food with additional specials and kids menu at fair prices. Quick attentive service from the young friendly barman. The food was well presented and of good quality for both adults and kids. An excellent stop off, the kids had a short play in park next to the car park and we were on our way again. Recommended!

Having come here a few years ago it was wonderful to see the transformation. very welcoming. Staff very nice . Would definitely recommend this bar diner.

We have eaten here many times and never had a bad meal. Great choice of food and friendly service. Good situation in the centre if the village. Popular with visitors and locals alike.

Up for the weekend so we only popped in for a drink before having our takeaway fish and chips. Unfortunately England were in the process of annihilating Scotland at rugby, but in true Scot's style they atmos and charge was still superb. Great mix of ages and groupings. We will return next time we are up.

I had the home made steak pie. However, it must have been frozen, because it was not heated up sufficiently and was cold in the middle. I found their prices a bit more that similar restaurants in the neighbourhood, and the prices of their ales was a bit more than I expected.