Lagavulin Bistro in West Dunbartonshire

Would give more stars if I could... reasonably priced food, great service and food is amazing.

Great place for fish. Had lovely meal. Lovely staff too.

Food is excellent, I recommend the chilli👌

Very nice food for the price. We had the lasagna and the creamy enchiladas. The enchiladas had a nice kick

Had the best apple pie, I have ever eaten. The tea came with everything you could ever need, even sweetener, liked that touch. The staff were very friendly, it was quiet when we were there, as later in the day.

Knocked a star off as it was so damned cold in there (the AC levels would please very menopausal women with hot flushes as they'd be nigh-on impossible!). But the food was delicious and service excellent. Will definitely return.

I took my mother for lunch today and arrived at 2.00.The young lady behind the counter handed me 2 menus as we walked in and said she would be over to our table in a few minutes to take our order. There was only one other member of staff behind the counter with her and within a few minutes, both staff members had “disappeared”. There were only 2 other tables occupied and they were already eating, so it was just us waiting to be served. We waited 25 minutes, nobody came anywhere near us, so we left. I definitely won’t be returning……ever.

With there only being 2 other tables in use when we arrived, and as they were all eating, I presumed that we would be served quickly. There were only 2 members of staff behind the counter and we were told that it was table service only. After being given menus, the 2 staff members “disappeared”. About 10 minutes after we arrived, 3 women came in and ordered a takeaway and their order was taken straight away and we were still waiting to be served. We waited a further 15 minutes, 25 minutes in total, then walked out without having anyone take an order from us. We definitely won’t be going back………ever!!!

Great food and portions. Friendly team

Lovely birthday lunch for my dad. Lovely food and staff. Good prices. Look forward to our next visit.

Only popped in for a coffee. Had a lovely cappuccino. great to be served with a smile. Friendly service

One of many welcoming Bistro's in the West of Scotland, with some very decent prices for non-alcoholic liquid refreshments and Snacks👍🏻👌🏻

Food was amazing but found the place was cold it could really do with the heating on esp on a cold miserable day. I had the chilli beef enchilada my mum had a baked potato with chilli with cheese and my Niece had the chicken coujons and all our plates were cleared. Highly recommend 👌

Food was delicious! Prices were good. 👍🏼

Good food well prepared and presented nice local restaurant to very high standard

Nice friendly staff, traditional table service. Had soup of the day served with lovely warm bread. Will definitely visit again.

Went with my Daughter and grandchildren Lily and Ivy ,service was brilliant and meals to ,will go again 🙂

Interessantes Ambiente in einer ehemaligen Autofabrik, damals hat man noch viel Geld für Einrichtung ausgegeben Marmor und Granitsäulen. Essen einfach, frisch ,aber Schmackhaft gut geeignet für einen schnellen Imbiss.

Fab food fab staff fab price. Love this place! Every time we come I’m not disappointed. My wee boy with additional needs feels so relaxed here. Says everything about the staff!

Lovely food, in an amazing building

Lovely place for lunch,great food, lovely staff & nice clean facilities, would highly recommend.

Lovely friendly staff. Good food. Very clean and safe. Plenty parking. Not expensive. Family friendly.

Lovely little cafe, friendly staff, will be giving a return visit.

A very comfortable and friendly cafe. With excellent food and service.

Great place for a great lunch to meet friends

9 of us went for a meal and everyone thoroughly enjoyed their food. Staff are very friendly and always remember you when you return

Decent home cooked food for a reasonable price

Cheap and cheerful food for a rainy day

Went on a Monday lunch time, Google said it was open, unfortunately it was closed

Food is great prices are great nice place to sit used to be an old car factory there are photos of the old cars on the wall

One of the first eating out experiences since lockdown and was thoroughly impressed. Warm and welcoming staff with clear reassuring instructions. Lovely atmosphere, calm cool oasis on a hot day. The food was lovely with a casual bistro style menu, large portions and reasonable prices. The staff make you feel like nothing is too much trouble and if you are looking for a great place for a meal while shopping or site seeing or just in the area, I can't recommend this place enough.

Delicious food cooked and served by the very friendly Lorraine and Gerry. Great value for money. Highly recommend a visit😊

Food was very nice. Prices slightly on high side but worth a visit.

Food always great,staff excellent

Great food first visit would return reasonable prices

Have visited many times in the past, visited today for the first time in a while and it was just as good as we remembered, generous portions of delicious homecooked food and a friendly welcoming atmosphere, would definitely recommend.

Good food, good prices, great service. Posh macaroni was lovely.

Busy but nice coffee once received!

Had a really good lunch, due to the lovely server Amy being on point and hard working. Definitely coming back!

Very nice food good menu, excellent freindly service

Good prices, nice food, friendly staff.

Well we had withdrawal symptoms for the enchiladas. As usual Gerry cooks to perfection and Lorraine and staff give you a lovely welcoming smile. Lovely to be back, so keep up the excellent service. See you soon hopefully. Frank and Lorraine. Sunnyside

I've just discovered this place just by accident in the lomond outlets It's a pretty basic nice place but the food is beautiful, prices are great I would highly recommend the Enchiladas they are superb I didn't have any decent places in the vale to eat but since I've discovered this It's now my go to place in the vale!

Brilliant place for lunch. Child-friendly, great service, and food that is both delicious and excellent value for money.

always good;friendly staff; worth a try

Excellent food it should be qued out the door

Love the place never had a negative experience or bad food in all the years I've been going even in the old establishment the couple than run it are amazing so keep up the good work and great food

Lovely little bistro, ideal for lunch, fairly priced, staff lovely, polite and friendly, even other diners were chatty and friendly! Would highly recommend a visit

Nice place to have food and rest whike shopping

The staff were pleasant the food was excellent xx

Good food, good company, staff friendly and helpful

Lovey food, quick service the staff are great . Would recommend anyone to go here.

Only stopped for coffee and cake but just what was needed. Factory outlets in this historical building. Staff very helpful and friendly.

Lovely staff nice food at a good price

Typical waitress calling you sweety 👍...

The quality of the food never changes ,its always piping hot and delicious. The chips are great and better than most Fish and Chip Shops. Lorraine and Gerry do a great job. Thanks!

Clean,warm, inexpensive food, ready in no time at all. My wife and I had a mini fist tea which was excellent.

Food is excellent and staff are friendly and helpful.

Poor choice on the menu, badly needs brought up to date in order to attract more custom into the old torpedo factory and local shops...

Great Lunch in this historic building staff were very friendly and service was quick and the food was very good and reasonably price great place to have lunch with children

Great food! I always have the same meal everytime I'm in and it's always lovely. The staff are so friendly and welcoming too.

Friendly and efficient staff. Had to cut fat off an otherwise tasty blt. Macaroni overcooked.

Great food and excellent service

The place was very sparsely populated and if the food was as bad as the fish and chips I ate I can understand why. The fish was stale ,the batter claggy and the chips had a strange chemical taste. The staff were willing but the product was awful.

This cafe is on the top floor of the Outlets (old car factory) in Alexandria a couple of miles from Loch Lomond, It,s big spacious clean,and very very COLD, we were there in late March and the friend we were with said they were starting to suffer from cramps in her legs as she was so cold, the standard of the food was acceptable, although the service could have been a little quicker ,I appreciate that the heating may be controlled by the owners of the complex ,but surely the people who run the cafe must realise that things like this will in the long run effect the experience of customers ,try it if you want ,just watch you do not stand on the Polar Bear under your table !

Good was lovely. Staff pleasant and service great. Only downside is place is freezing..

We popped in to Lagavulin for a bite to eat at the weekend. We opted for Scampi and Chips, and a Chilli Baked Potato, with a side of Onion Rings. The scampi breadcrumbs were nice and crisp, and the scampi itself lovely and juicy. The chips were very nice. My partner’s chilli baked potato was very nice. The chilli had exactly the right balance of flavour and heat. The only tiny criticism was that a bit more chilli would have been nice, as the potato was pretty large. The serving staff were efficient and polite. We will return to Lagavulin

We called in for a snack and thoroughly enjoyed it. The food was hot, and the selection of homebaking was very good. The staff were all friendly and helpful.

Bit disappointed with the hot chocolate made with water not milk clean enough wee bit slow with service .

I was there was there today. I had a snack. Enjoyed it. Its a lovely place the lomond outlets. Would definately say go along. On a tuesday the mandolin club very entertaining.

Food is delicious and staff are very friendly :)

Full Breakfast delish never saw such thick bacon before well worth a visit brekky on till 11.30

Great staff and very good food in a nice setting adjacent to the health centre.

Friendly staff - burgers were Good value for money and tasty.

Service great food amazing! Will definetly be back! Child friendly!

I found the Lagavulin Bistro by chance when I was looking for somewhere for lunch. I enjoyed my meal so much, that I am now a regular customer and make a point of calling in for lunch every time I am down in Alexandria (which is several times a month). The staff are really friendly and the food is excellent and very reasonably priced. Everything is freshly cooked to order and tasted divine. The meat in the steak pie is so tender, baked potatoes are a very generous size, lasagne with garlic bread is excellent, etc. Full marks to the chef for his efforts and his staff for their very friendly service. They are also child-friendly and it is nice to see families with their little ones being catered for.

Great coffee,service and baked potatoes

Fantastic tasting food. Especially Big Boy Burger....delicious

Lovely food wish they where open evenings as well as they would be our first choice for a family meal out.

We take our son to a toddler class in the same building and often stop at Lagavulin for lunch. Food and drinks are fantastic value for money: substantial portions, cooked and presented beautifully. Service is friendly and welcoming, and it's child-friendly, too. I'd strongly recommend it!

We moved to Balloch last September & have been trying out all of the cafes and restaurants in the area.This is the best we have discovered so far. The breakfast was superb, with not a hint of grease. They also serve de-caf tea & coffee which is rare in this area.

Travelling down the A82 we found this Bistro by chance, what a find ! The lunch was excellent, the staff could not be more helpful and pleasant, the home made steak pie is to be recommended, all this at a fraction of what you would pay for service station food. All made the better by the wonderful building that houses The Loch Lomond Factory Outlets and Bistro, on entering the building the stairway to the bistro takes your breath away, opulence back to the early 1900;s,the staff at the Bistro are rightfully proud of where they are and told us it was a car factory turned into a submarine torpedo factory in the second world war. Good luck to all the people trying to save this icon of a building and good luck to Lagavulin Bistro, you deserve it !

Very well kept staff very helpful and very pleasant too

Quality seems to have dropped. Still good food but not as good as it was

Great fresh food friendly staff

The food is of a standard that would put a smile on Gordan Ramsey,s face and the warm welcoming you receive when you arrive is five star .

I use the Bistro almost every day and cannot praise the staff enough. What a warm welcoming family atmosphere. The food looks almost too good to eat; I regularly take pictures and thank the chef personally.

its not the first time we have visited, every time the food has been top notch. Piping hot and really well presented. Its a lovely place to eat, an old Alexandria historic building is a bonus. As with all Family run businesses that find it hard to get reliable staff, waiting time can be a little long but realistically nothing that distracts from the excellent food and friendly service. I do believe from talking to the owners quite a few times that all the food is prepared and cooked once the order has been made so personally I dont mind waiting an extra few minutes for super fresh food.

I went last week with my kids. I ordered a latte but got a milky coffee ordered a Caesar salad with no dressing and asked for some balsamic vinegar and olive oil on the side to which the waitress looked puzzled so I said I just have some olive oil on the side.Out came the salad with the Caesar dressing on so I said I can't have it I am allergic. I had to insist for her to take it back i showed her you can see the mustard seeds. Looked at me like i had 2 heads not a clue.Two minutes later out she came with the same salad and said this is the vinegrette you asked for I said no it is not It has mustard seeds it's the dressing that comes with the salad which I asked you not to put on it. Than came back again asking what I wanted I said again the Caesar salad with no dressing just some olive oil on the said I will use the vinegar on the table and make my own dressing. Could not believe it there was so quick to try and poison me without thinking twice!! Out she came again with a small jug with cooking oil, again insulting my intelligence in front of other customers by this point I was absolutely outraged I had to wait 50 minutes for another salad which I picked at because by this point my two toddlers had had enough. I went to the till to pay after 15 minutes I managed to pay and said to waitress I do not appreciate being insulted and the oil you brought out to me was cooking oil. I paid and left, yes I actually paid after being treated this way!! Not an apology what so ever. Deeply regret not making a fuss and refusing to pay now especially after my review on their fb page and their family member replied conveniently she was at the restaurant same day and I was shouting and disrupting other customers lunch and they had to apologise to them!! Ha ha ha really they should have come to the table than if I was disrupting other customers and sorted the issue out but obviously this was not the case. Bare in mind I was there with 2 small kids I was nice enough to go to the till when it wasn't busy so other customers would have not heard what poor service I received and that they where quick to lie and try to poison me .

Lovely food and great service 👌

The food is delicious for the price love eating here..The Enchaladias are to die for (my 10 year old agrees) he's always aski g if we can eat here

Just a quick bowl of soup and cuppa. On entering we got told we could pick were to sit. So we found a nice table and waiting to get served, when we got served(a wee delay). We put our order in 2 lentil soups with crusty rolls and 2 tomato soups and crusty rolls, a cuppa tea a cuppa coffee and 2 fruitshoots. The young girl brought our drinks and it was presented such a quirky lovely way,with all types of sugars and milk in a wee glass milk bottle and my wife's tea was given a cup of hot water and a wee saucer with a tea bag placed inside so she could make the tea to her own strength. A few minutes later our soups came out and our girls had tomato soup (maybe a touch on the hot side) anyway they ate it all up eventually (slow eaters). Our soup came to tics later and it was a delicious homemade lentil soup the type that you want another bowl straight away but we didn't. While waiting for our soup myself and the wife noticed what others were ordering and have to say they all looked very yummy and very well portioned plate fulls. We will go back again. The price was very reasonable for what we got and left happy. I commented to the staff that the soups were wonderful. I never gave a 5 star rating because of delay at beginning. Food was 5 star though. Thanks

Went for a lunch in the Lagavulin Bistro with my wife and two grandchildren and it was excellent good value and service with a smile, the device was quick even though it was very busy.

Exceptionally clean and tidy. Great service. Definitely come again.

As we were in the (almost empty) outlet park we decided to pop in for a late lunch. The place was almost empty but very clean and our server was lovely and chatted away while taking our order. We ordered a kids chicken nuggets and chips, a lasagne and chicken goujons with sweet chilli dip as well as two diet cokes and a pot of tea. Order came to £20.05 which for the size of the portions was worth the money. Food was piping hot and chips were lovely and crunchy. Chili dip was just right too.

We just popped in for a quick snack. The food was freshly cooked, and the service fast and friendly.

Had lunch here on Saturday, girl who served us was very friendly and chatty. I had macaroni which was lovely and cheesey, my partner had soup and potato skins with chilli which she enjoyed.

Great posh macaroni friendly service

Really enjoyed visiting the Lagavulin in its old location in Alexandria Main Street, and have enjoyed many a nice meal there with my family, so needless to say, I was really looking forward to visiting it today in its new location. Menu wasn't as varied as I remembered but there was a good selection for the kids, we had a kids macaroni cheese and I choose the Tomato and mozzarella flatbread. The flatbread was huge, would've been big enough for 2! But I really enjoyed it. My daughter loved her macaroni cheese but there wasn't enough of it! Despite us enjoying the food, we couldn't relax due to the attitude of the staff, constantly asking our children to calm down. Even when they were innocently looking out the window, they were told to sit down incase they caused an accident. This made us feel uncomfortable and on edge. When we were leaving we heard the waitress mutter something about 'a sore head' in a sarcastic tone, which really disappointed me, the place is marketed as being 'family friendly' but on our visit, it certainly wasn't. Maybe the waitresses were just having an off day, but I wouldn't feel comfortable taking my children there again as it felt like we were walking on eggshells the entire time. Such a shame as the food is to a high standard.

Food was ok but the attitude of a member of staff ruined the visit. Bit pricy for what kind of food they serve. Thought it was a family friendly restaurant but our children were made to feel unwelcome and staff made sarcastic comment when leaving. Good for old people but avoid if you have kids