Waterfields Choice - Sutton in St. Helens

Visit this establishment regularly. The food is always fresh and full of flavour. The staff are always helpful and pleasant, giving information on ingredients for allergies and dislikes etc. I work in catering and would be happy to recommend this bakery.

Picked up some cakes for after supper, 2 vanilla slices, 1 caramel doughnut and 1 cream iced finger. First of all the cream iced finger had currants in, so it went in the bin, as can't stand them, then the vanilla slices went in the bin, as they were tasteless, the 'vanilla custard' was very bland and we could feel like a powder residue in our mouthes. My partner ate a bit of the doughnut and said that was also tasteless. It was the first and last time I have bought cakes from Waterfields.

Bought pies from hot counter only to find they were stone cold also crown cob which was stale tried to contact waterfields online but after typing my msg and contact details I was directed to put in a captcha code which it would not accept then threw my details out. One way of making sure they don’t get complaints I suppose.