
Nº 505 in 538 in St. Helens
Nº 78 of 79 British in St. Helens
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10 Opinions
Has been waiting overall 10 minutes to some one to open the door, because they didn't unblocked the swipe card even after the payment.Some man who is in the club opened the door, but not the staff. They has got about 10 cameras in every facilities and hear the bell several times, after that even didn't apologized.
1964 Opinions
waiting ages for our food.been a few times and they always forget to put the extra's on the plate that we paid for.ordered beans on toast toast was cold and dry.it was a case of spot the beans didn't even cover the toast.the service by one of the girls was not the best no manners at all.when asked for extra beans we got a look to kill.lisa who took our order was ery nice.
1351 Opinions
On multiple occasions, my friends and I were repeatedly asked to show our IDs—sometimes more than once during the same visit. While we understand and fully support ID checks to ensure legal drinking age, the way a certain member of staff handled it felt excessive and frankly patronising. Again, this has happened on multiple occasions. The tone was condescending, and it created an uncomfortable atmosphere that completely ruined what should have been a casual and enjoyable evening. There are plenty of pubs in the area that treat their customers with a basic level of respect. Sadly, this one isn’t among them.
4712 Opinions