Wasabi in City of London, Westminster

Usually a big fan of Wasabi for the food and quick service, so decided to grab a quick bite here. Not only was the food a big let down but also the customer service. The young female cashier had such a condescending attitude and was unhelpful from when I was asking about availability of items. And when my contactless payment initially didn’t go through. She was demanding that I pay by card instead. And then started telling me off for not knowing how to cancel the payment on the card machine when I wanted to retry on contactless! What a joke! Will honestly just be sticking to the Wasabi near my workplace instead.

When Korean food is expensive and you don't want other food, wasabi was a bright light for just 7 pounds... Be sure to try the pork cutlet rice bowl... Koreans will remember Ottogi 3-minute curry... We packed it up and enjoyed it in the sun on the steps in front of the National Gallery. It’s pretty good to eat too.

Tasty but the portions are getting smaller and smaller.

Very good sushi brand with good value for money! We recommend

Bought a lovely meal from wasabi and the service that was provided by Brian was outstanding 👌. Never came across this kinda service through my entire life. Thanks Brian for making out night by not disappointing us.

I love this place. There isn't much variety but it's just so simple to grab a quick bite. I was also surprised by how cheap it was. I don't really know what the typical prices are for sushi, but 3.75 for 10 maki rolls seems quite alright to me! The staff is also very friendly, tho unfortunately there is no space to eat it. Still, one of my favourite places to grab lunch.

Quick and easy lunch. Kudos for Brian, he was so polite and attentive with us and other customers that were in the shop. Give him a raise!

Love the food here... the gent behind the till is ALWAYS so polite! (Wish I knew his name so I could mention him!)

30c outside, wide open door, open fridges not coping: everything inside them is warm 😬

Bought curry and sweet chilly chicken, there was no siting, but we enjoyed eating them at near by park in a exceptionally good weather. Nice and fullfilling.

sushi is always 10/10 and Brian was the nicest cashier

Had katsu curry which was fine but definitely not the best I've had. Portions did feel smaller too.

Excellent place to grab a pretty good Japanese food

Really lovely food and the soup was great - the sushi here is so well priced you get a lot for your money I think - I don’t think the fee should be massively higher if you’re eating in the store rather than out but it was nice regardless and fresh as well

I don't usually leave reviews for takeaway chains but Brian gave fantastic customer service, he's enthusiastic about enticing customers with new food on the menu! Enjoyed my visit!

Bryan was very friendly and put a smile on our faces when we visited on Friday.

Brian was a really lovely member of staff & it was refreshing to see someone so passionate and helpful at what they do!

Absolutely Amazing. Food quality is top tier, and the value for money is good. 100% would come again

Ottimo sushi ad un prezzo sorprendente.

Always a favourate when visiting London as the food is great and the service is quick, which is what you need along those busy streets!

ドイツでもアジア料理の店でサーモンの寿司のお弁当を食べましたがお酢を食べられて良かった程度の感想でした。「わさび」も期待 していなかったのですが、とても美味しくいただきました。

Tasty food, nice curries and a good selection. The meals are served up and ready to choose from in the cabinet. This means the food isn't as hot as it could be and portions could be larger.

サーモンなどのお寿司が人気ですが、カツカレーも相当なレベルです。特にお米が美味しい。値段もお手頃で、全てが高いロンドンで は日本人の強い味方だと思います。ランチタイムでしたが、たくさんのイギリス人が来て、テイクアウトしていきました。

Food is really nice. Shop manager is really helpful. However, customer service is rubbish. They blocked my redeemable codes because they think that i am suspicious, as i buy food in the same show every day. They asked me to provide receipts and bank statement to prove that i paid for my food. It is ridiculous. They don’t value their regular customer, they treating them like they did something wrong when choosing Wasabi every day for a dinner. !!!!This is the email what they sent me after i asked them why my redeemable code is not working: Thank you for contacting Wasabi Customer care. Please, allow me to explain that, our technical team responsible for the Wasabi Club had blocked all users that scan the same QR frequently. Also, the lanyard related to your account was reported as under investigation. We are monitoring all accounts and lanyards to assure customer have to best experience with our Loyalty program. Unfortunately, due to this suspicious activity we need to block your code in order for me to unblock this I would kindly ask you to provide the receipts or bank statement of your purchases so we can send this over to our technical team. Kind regards,

Simple, not much choice of food, but always there. To grab something to eat. Device is very good, staff are very genuine. They have some sort of discount in the very late evening 50% I guess. Thank you

Wasabi is one of my favourite places to get some food with friends or after uni. It is also great on vegan options...however, today i got my usual rose and lychee bubble tea? May have gotten the name wrong but it is usually my favourite but this time it tasted like nothing, it tasted different than usual. Maybe i got a bad batch as usually it is delicious.

Was expecting a lot more than this

Dirty lady, drops the cuttlery on the dirty desk

Being a chain, it’s usually reliable and one of my favourites, but the salmon California rolls where grizzly and chewy. Extremely off putting and needless to say I couldn’t finish. Very bad and fatty cut of salmon!

評判は知らず、通りかかって面白そうだったので買いました。数日前にグラスゴー空港で寿司パックを買い、ひどい目に合ったので期 待してなかったんですが、ここのは割と行けました。ITSUとかWAGAMAMAみたいな店が流行っているそうで、日本食が底上げされ、立ち売りスタンドもいい加減なものでは勝負できなくなっているということですね。　あとで評判を見たら、皆さん満足されているようで。

convenient and affordable food, quality fine for the value

Really good bento box and for London it’s a really reasonable price shame they are mainly in London and not dotted around the country

Love the chilli chicken a favour for years wasabi never disappoints me

Good but mostly meat focussed. Would be better if they had more veg options

Since they launched in London, the consistent quality and user friendly prices have been a breath of fresh air. I've taken so many people & everyone of them us in agreement. Tasty, fresh, efficient service & reasonably priced.

Good place to get quick lunch. It almost out of free space to seat and eat inside, but a good (and cheaper) option is to get sushi away and eat them enjoying Thames views. This “Wasabi” store also provide boiled rice dishes.

Tiny but the staff are very friendly and the katsu is tasty. Luckily there is a park right outside

Ho preso il pollo piccante in agrodolce!!il pollo saporito è morbidissimo!!riso Buono!!non ho preso il sushi ma alla vista sembrava buono!!

Nos encanta venir aquí en nuestra reunión anual en Londres, el sushi es para morirse, me encanta la comida japonesa y después de vivir en Japón cuando era más joven durante 3 años, puedo decir con confianza que algunos de los platos compiten con los de Tokio. Recomiendo encarecidamente una visita

My default place to go for lunch. Chicken katsu is great. Very convenient. Food is good and it’s quick.

런던에서 저렴하게 밥 먹을 수 있는 체인점입니다. 돌아다니다 보면 자주 눈에 띄는데 초밥 덮밥 국수등 먹을 수 있습니다. 깔끔하고 깨끗해서 매장에서 먹어도 되고 테이크아웃 해도 됩니다.

I stopped by Wasabi about 3 times in a week When I was by the Embankment Station and also the Charing Cross Station Very close to The Strand, as well An exciting place to be on a weekend night! If you go to Wasabi a half hour before they close - the sushi & some of the hot dishes are 50% off Many people know of this deal & it's kinda fun to scramble with them The food is decent, fills your empty belly And at 2.95 pounds Not too shabby! (that's with the discount) Hoping they make it to the United States - West Coast, soon! Here's a photo of the foot bridge a few minutes away Walk & eat! : )

Refused voucher issued by Wasabi Customer services team. Supposedly required manager present. Not sure how I can predict this in order to claim it. Wasted time and effort. Disappointing and unknowledgable staff.

Hier een aantal keren wat gehaald of gegeten en altijd even lekker en vers. Probeer ook de verschillende soepen!! Heerlijk.

Foods really good, pretty quick service... just wish there was place to sit! But I went into park across road...

バブルティーがゴム。クソマズイ。ここでタピオカ飲むならcoco行きましょう

Hay varias cadenas de éste restaurante de comida rápida a lo largo de todo Londres.. La verdad, la comida es muuuuy rica, excelente servicio y es una opción económica para los que somos viajeros con poco presupuesto ya que son porciones buenas, además, si van por la noche antes de la hora de cierre (me parece antes de las 9pm) ponen toda la comida a precio especial, por lo que es una opción aún más económica. Les recomiendo muchísimo el Chicken Katsu Kurri... está delicioso.

Wasabi is a chain of ready to take away Japanese cuisine centered on sushi. The Villiers St. location is very convenient to Charing Cross and Embankment. Friendly staff.

Sushi strepitoso, il più buono che abbia mai mangiato.

If you go to wasabi five minutes before the half price and pick up sushi and wait staff told you can't do that. If you put it back and wait in shop yiu can't do that if you walk out before you leave yiu get called fanculo. When phoned head office people are rude then for the problems you had in the shop you a free meal one free meal after the disgusting behaviour of the staff and rundness head office female who didn't know what was going on yet spoke in a high pitch voice . Wasabi not happy customer.

あちこちにあるチェーン店です。ショーケースに入ったお寿司の値段はロンドンではそんなに高くないかも。レジ横にある「ホット弁 当」は結構な量があり、カレーや照り焼きなどの種類があります。値段も5〜6ポンド位です。 ただ、6時以降はもう選べるほどの種類が残っていないので、夕食目当てに行くと残念かも。

여기 와사비에서 테이크아웃해 건너편 잔디밭에서 먹었는데..가격대비 좋앗어요~

Chicken katsu curry is awesome!!

노 머니시절 치킨 덮밥을 사서 아~주 가성비 좋게 먹었던 기억이나네요. 와사비 lovely and fantastic.

ロンドン滞在４日目で日本食が恋しくなり、購入。 スパイシーちらし寿司とサーモンの握り寿司を購入。 スパイシー握り寿司は、 辛味のあるチキンライスみたいな ケチャップ飯にサーモン、枝豆、胡瓜などが載っている。 日本人からすれば、なんだこれ？と思うが食べてみれば意外といける。 サーモンの握り寿司と海苔巻きもいける（何故か、これにもわかめと枝豆という つけあわせが・・・）、外国で食べられるなら十分、合格点。 寿司が恋しくなったらおすすめ、 ロンドン内に支店はたくさんあり、オックスフォードにもある。

Buon take away. Cibo fresco e saporito

The staffs are super friendly. Good idea for buying a lunchbox and sit in the park.

I had a very bad experience. I gave the cashier 20 pounds note and he pretended that I didn’t give it. I asked the store to check the cctv, they couldn’t do it. They said they will get back to me aftet the manager comes the next day but I haven’t heard from yet!! Pls ensure integrity in your workforce.

Cheap but very tasty and fresh food. Almost like healthier but fast food type of place. You have ranges of food from sushi to sandwiches.

학교에서 친구들과 먹기위해 테이크어웨이를 했어요. 가격대비 푸짐하고 너무 좋은 식당인거 같아요. 누들과 돼지고기요리를 먹었는데 외국친구들도 너무 맛있게 잘먹었어요

Terrible quality of the food in this brunch, apparently the poor salmon wasn't special to have a teriyaki sauce in the "Salmon Teriyaki" that I paid for...

Food was dry and lukewarm. Not the greatest. Just about edible.

Our favourite place. We love it.

Biggest problem with Wasabi ready prepared meals is that they are luke warm and then rapidly degrade to stone cold. This is not good for chicken dishes - I am surprised there are not more cases of Salmonella.

Amazing creative and awesome food

Хороший сервис, покупали суши, вкустно.

Quality of food has greatly reduced and yet prices have increased. Most recently noticed the change in Sweet Chili Chicken. Poor quality "chicken" that was inedible, lack of flavour and no pineapple. The claim to have made a new and improved recipe but it's clear they are just cost cutting. Will not be eating here again or at any other Wasabi until quality improves, there are simply other similar places to eat where quality is still good for around the same price.

Not upto the standards with competitors, I’ll have to stay away due the fact they served outdated chicken

물가 비싼 런던에서 저렴하게 식사할수 있어요. 느끼한 음식에 점점 물릴때쯤 밥과 국물을 먹을 수 있어서 너무 좋았네요!

C'est l'un des bons ambassadeurs du pays du soleil levant. Accueil efficace et professionnel. Propreté et qualité à la japonaise avec une belle variété de sushis à consommer sur place ou à emporter et déguster dans le joli parc d'Embankment tout proche; On se régale avec l'assortiment d'anago, toro et nigiri toro maki d'une belle fraîcheur. Depuis que la chaine existe, elle reste une des grandes favorites de la communauté nippone.

I've tried a Wasabi a few times and have always been underwhelmed. Firstly there's almost too much choice - if I'm in a hurry, I don't want to have to look at all the hot and cold food options and then choose something, only to regret my choice. The chicken noodle salad was all noodles and one tiny piece of chicken and heavy on the sauce so left half of it. Much prefer Itsu.

I’ve only just recovered from food poisoning after eating at the Old Compton Street branch in soho. I was horrifically I’ll after eating the Chicken Katsu Curry at 9.30pm 3 days ago.

Je m'attendais à payer beaucoup plus cher vu que j'étais à londres. Finalement pour moins de 03 livres, il y a des portions de riz au légumes épicés très bonnes et consistantes.

plenty of choice in london so will say with certainty they will never see my business again, would rather starve than use them.

Comida de boa qualidade, há uma espécie de vitrine, você pega o que deseja e se dirige ao caixa. Em...

First time last time really tasteless meal of rice and chicken barely warm congealed rice not good avoid the place....

Wow, such a lovely lunchtime meal, katzu curry, £5.95. It was the nicest one I have had in London. I went to the branch in Paternoster Square.

Quick, variable , almost hit and good price , what else do you want for quick lunch at the lunch break

Buono questo sushi o da asporto o da mangiare lì anche seduto.Per una porzione ci voglio circa 6/8 sterline.Prodotto fresco

Pricey food but definitely worth it for the size of portion. The self service counter is well stocked and the staff are very friendly

Encontrar un sitio donde comer sushi de calidad a un precio razonable no es siempre fácil. En Wasabi, por un precio de unas 6-8libras puedes comprar una bandeja de sushi que incluye unas 20 piezas (de distintos tipos).Los nigiri de salmon están especialmente buenos. No será el mejor sushi que pruebes pero insisto, relación calidad precio es un sitio muy recomendable.

A chain I normally enjoy, this branch offs terrible. Unfortunately the chef in this branch consistently overcooks everything. Find an alternate store if your heart is set on a wasabi bento box. The sushi is unlikely to have the wasabi / soy / ginger in the box so check.

Perfektní a chutné rychle občerstvení

The staff here is very rude. I got a hand roll and tried opening it without reading the instructions and the guy at the till insulted me by saying other people can open it why can't you. I never asked for that

Siamo stai due volta a mangiare il Sushi in questa catena di fast food dove si possono trovare parecchie varietà di sushi e altro cibo take away . La qualità è buona rapportata al prezzo decisamente basso, e c'è veramente molta scelta anche di piatti caldi. I locali di questa catena sono moltissimi e se ne possono trovare in ogni quartiere. Se vi piace questo genere di cibo, avete fretta o non volete spendere molto sono estremamente consigliati.

I was generally happy with lunch offers until I came across a stone in my Chicken Gyoza Tanmen. Poor client service.

I went there this afternoon and food was really nice and fresh, staff was so kind, I would highly recommend this place

Great and fresh sushi options for a quick lunch/dinner! Aso, the bubbly matcha tea is really good.

Very limited choice by 11.30am. They had sold out of the popular dishes by lunchtime. Very disappointing.

Locale con sushi e bento da asporto. Molto frequentato dai londinesi durante la pausa pranzo che vanno a mangiare nel parco vicino. Esistono altri locali della stessa catena in varie parti di Londra dove è possibile mangiare pietanze espresse all'interno.Ottimo, in sei giorni ho provato quasi tutto !

We were very hungry and we decided to try "wasabi" we had the salmon and chicken teriyaki it was cool, just grab, pay and eat:) The food was good and the price was fair.

I use Wasabi on Old Brompton Road. Coming home on the tube and getting off at South Ken tube, it is the best place to stop to pick up lunch or supper. The staff in this branch are particularly lovely, and pay real attention to each individual customer. Last eve for the first time I tried the spicy chicken tanmen - a container of chicken, veg, chilli, rice noodles, coriander and fried shallots, to which the staff then add hot stock, ready to eat within two hours. It is delicious, fresh and zingy and tasty and filling. Might I make a suggestion? That the chain provide efficiently sealing containers for the stock, so that I can buy the tanmen and have the stock separately, to microwave at home and therefore eat after the two hours stipulated? that would then be quite perfect. But I love this branch, thank you.

Wasabi est vraiment au top du rapport qualité prix . Les plats sont chaud . Je vous conseil chicken bento

good place to grab a quick bite. the curry is always nice

저렴하지만 알찬 음식들! 포장해 와서 먹었지만, 맛도 괜찮았어요!

Sadly... we were so eager that most of the sushi got eaten before anyone realised that we hadn't taken any photographs of our haul! The toasted sesame seeds gave the sushi rolls a rich, nutty flavour and the sashimi was fresh. The huge triangular teriyaki chicken rice cake was a bit cumbersome to eat purely because of its size but all in all, satisfied tummies & customers all round :o)

There is no seating at the branch. Grab and go location. Sushi sets are reasonably priced, the salmon nigiri are must have!

Yummy veggie noodle soup. Good service. Smiling staff.

friendly staff and always good for a quick bit as there is never a line for food.

Please avoid Wasabi and this branch in particular at all cost.I got food poisoning and looking at the feedbacks below, it is nothing new with Wasabi.I have contacted the customer service and expect an answer asap.