Kurobuta Marble Arch in City of London, Westminster

I used to love the atmosphere and food at Kurobuta but both were missing when I visited on Thursday. The service was terrible; dirty glasses brought to the table, asked to circle our own items on the menu because waitress had no idea what was being served, wrong dishes sent to us and items we didn’t receive still placed on the bill.The food has also massively gone down hill. Avoid crispy squid, it has absolutely no “crisp”, and the wagyu sliders Kurobuta is known for, were average at best.Staff unfortunately out of their depth and unprofessional which makes the 12.5% service charge unjustifiable.

Absolutely ridiculously awful. My boyfriend and I went there for a late dinner on bank holiday weekend because there were no other places we could visit that didn’t require pre reservation. As soon as we arrived we were greeted by what seemed like the manager who wasn’t wearing a mask. the whole atmosphere seemed rushed even though there was only one other couple there beside us. we were sat down and offered water to which we accepted, thinking it was a courteous gesture on a hot day. Ended up being charged £10 for just a few classes of pretty much tap water. Ordered small dishes and weren’t left alone until we ordered more regardless of telling them we weren’t hungry, which was very annoying. The prices are unreasonable for the standard of the food, poor hygiene rating and unprofessional customer service, staff weren’t wearing masks and most were wearing hoodies and leggings.. we payed less at the ivy Asia in St. Paul’s which is more well renowned and actually good value for the price.. Overall ruined our trip. do not recommend this place one bit

The team were brilliant. It was my daughters 18th birthday and we were looked after really well from start to finish. The food was delicious (try the wagyu sliders and seaweed salad) and the atmosphere was lively and fun.

Covid outside sitting very close proximity to other patrons. Waited over 2 hours for all dishes to be delivered, when asking about our meals 3 staff members stated we had received our dishes but this was not the case. Only one member of stuff apologetic about delays. Small serving sizes and sparatic delivery (20 mins between each dish ). Waiter wearing no mask or masks not covering nostrils. Poor Covid compliance. Did take off meals not delivered from bill. Approached management several times about delays, no apologies given and was just repeatedly told we had received all our dishes but this was not the case.

What is it to say except DON’T COME HERE.We were seated on the street in between 2 cars.We waited for 1 hour under the rain for our order to arrive to the table and the waitress just came to us saying “sorry but the order didn’t went through, I’ll need to take it again”We had to order twice and received our drinks only 1hour and 30 mins after seating down.Food arrived 2hours later but the order was completely wrong and 2 of us had to wait 45 more minutes for their plates to arrive.Seriously: DON’T GO!The only positive thing about the place was the waitress.. she seemed really sorry for us and was very kind.

Very good food but the bill does add up quite quickly as you do need to order quite a few dishes to fill yourself up.

Cada plato era perfecto, desde la cocina hasta los sabores, cada uno complementado entre sí, con salsas increíbles y nada tan poderoso que no pudieras saber lo que estabas comiendo. Todos los platos calientes y sushi increíble (de mí, que normalmente no como sushi) Mi única decepción fue que por nuestra emoción nos olvidamos de tomar fotos de los platos de entrada, batatas fritas, langostinos, ensalada de col rizada, plato de berenjenas y el resto. Excelente seleccion. . . El personal es muy atento y cada vez que miraba hacia arriba siempre había un miembro del personal disponible. Las mesas espaciaron cócteles increíbles y un gran Prosecco. . . Gracias. . Celebraciones de cumpleaños 2020

Mi amigo y yo reservamos una mesa para cenar: comida y bebida por primera vez desde la reapertura y todo fue perfecto.Lo pasamos de maravilla, la comida era deliciosa y los cócteles deliciosos. Nuestro camarero fue muy amable y atento, gracias,No puedo esperar para regresar !

¡Que diferencia!¡Puede ver claramente que la administración / propietario ha cambiado! De hecho, nos recibió en la primera noche de apertura y nos ofreció champán, ¡gracias Roger! ¡Su toque personal realmente marcó la diferencia! Esto es lo que realmente necesita este restaurante.Fui a Korobuta el año pasado y fue terrible, no habría vuelto, ni siquiera si la cena fuera gratis, pero un amigo me invitó y me dijo que ahora lo gestionaba una nueva empresa. Así que fui un poco escéptico, pero ya no puedo esperar a volver.Al entrar, mi amigo y yo fuimos recibidos por una encantadora señorita (con un gran vestido :)) y nos hizo sentir bienvenidos de inmediato.La comida era excelente y el servicio discreto.Estoy deseando que llegue mi próxima visita.

Nos lo pasamos de maravilla y la comida de calle. Día de San Valentín. Buena variedad de menú de oferta, opciones veganas disponibles. Gran servicio, especialmente de Ricardo (o Roberto, lo siento). Comida muy sabrosa y fresca. ! Delicioso ! ! ¡Excelentes cócteles y FOH fue increíblemente agradable!¿Al final de la comida tenemos un postre gratis?Sin duda lo recomiendo y volveremos pronto! ! !

The most amazing food but also excellent service, very attentive and fast service! Wonderful selection of foods to meet everyone’s needs. We came as a party of 5; I’m gluten free and my friend is vegan but there is even special menus for vegan, vegetarians and gluten free! It will be a a pleasure to come back with my family or friends !!

¡Nos encanta este pedazo de cielo de fusión asiática! La comida es excelente, los sabores extraordinarios y el servicio excepcional.Soñamos con el bacalao ennegrecido y los hongos infundidos con umami servidos en una gran hoja de tabaco, ¡mientras que la familia literalmente pelea por los deslizadores de wagu y los chips de alcachofa de Jerusalén!Todos los ingredientes se mezclan imaginativamente para producir platos únicos y bellamente presentados cada vez.La experiencia bien vale la pena y gana nuestra nominación para "uno de los mejores de Londres

They charged way to much for the food and drinks. He quality of food was average at the most. The GT did barely have any gin in it... A non alcoholic drink for my son was charged 12£. 5£ for ac 200ml coke bottle. They tried to disguise everthing by beeing overpolite and "amusing". It's not fun walking away fellings riped.

We were a family of three looking for a good Japanese dinner. The restaurant is nicely decorated. The menu consists of a good range of small dishes and one should choose several. Maki and Sushi have starring roles. The quality is excellent

Helpful staff - we had no idea where to begin ordering from the menu. the menu is a a series smaller dishes that are design to be shared. a bit like tapas or meze. we ordered 5 dishes after advice from the waitress, this was loads of food for us. Our favourite was the soft shell crab dish and the vegetable tempura. all the dishes were excellent. our bill came to a little over £70 for two people we only drank water with the meal.

Delicious food! I came here with 18 people for my birthday and did the bottomless brunch. There was loads of food! And it was all so tasty. Would definitely come back. Nice restaurant ambience as well, and friendly staff.

We had a splendid birthday celebrations at Kurobuta, food is exceptional staff are lovely and would recommend this place highly.

Upon arrival we were treated really well by incredibly friendly staff, who were on the ball providing drinks and serving us quickly. The food was amazing - Japanese BBQ! - the sushi is not to be missed! Having never been here before I definitely will be visiting again and have already recommend to my friends - it is 100% a restaurant to go to if you want great quality and tasty food, an amazing atmosphere and helpful staff!

Absolutely loved the food. Amazing staff, so clean and quick service. I don't think I've enjoyed a meal so much in a long time. Well done!!

Me and friends have been here as a large group quite a few times now. We have also had takeaway on multiple occasions.

Celebrated my birthday at Kurobuta Marble Arch last weekend and so happy I chose this! The waiter was very friendly and even sang happy birthday to me it was the perfect night! Despite the restaurant being busy the staff were really attentive! Hoping to return soon!

He sido un habitual en Kurobuta durante mucho tiempo y he visto que la calidad baja durante ese período una y otra vez.

We had a very enjoyable time at Kurobuta. The food was very tasty - most notable being the lamb. The sashimi was rather fresh and sweet. The manager, John, was such an affable personality and made our experience rather memorable. We will definitely be returning.

Had a really nice dinner with whole family. The service and food was excellent. Spare ribs and fried chicken was our favorite. The spicy tuna was also excellent. The host John is really friendly.

Saturday brunch. One word they should rename the restaurant Krapabuta. Worst brunch ever. Food was greasy and flavourless, service was slow and you have to keep calling/asking the staff if you need service. I never realised bao buns could be made so badly, soggy tofu, plain and bland. Thank goodness for a little sauce on the side. Tempura veg came without the sauce on the menu and were greasy and not particularly tasty. Edamame beans were coated in butter...steamed is much tastier and cheaper to make! Restaurant was almost empty, there were lots of staff...as the saying goes if you want something done ask a busy person. Unfortunately there wasn’t one to ask. It’ll be interesting to see how long this places lasts. The staff even were stood at a table celebrating by having shots (celebrating poor service maybe?). The staff came to the table cleared plates, they must have seen empty glasses - normally you expect a waiter/waitress to say would you like anything else, was everything ok? Nope nothing - just take the plate and leave. Did not return. One positive - the music was good!

Love bringing my visiting family and friends here! Food is fresh and delivered to the table as it is ready, so a constant stream of amazing dishes. Highly recommend the shrimp tempura and pork ribs. Always find something for everyone.

Amazing food, very good drink and cocktail selection. Service was absolutely 10 out of 10, staff were amazingly friendly and helpful, they even gave us some free drinks for guessing the songs that were playing. Music was great. Would definitely return and recommend anyone to visit.

We visited the restaurant on a Tuesday evening me and my boyfriend with a Groupon voucher. The food was absolutely amazing. I will definitely go back and recommend this to my friends. The manager did also look after us kindly! Well done Kurobuta.

Had dinner here with my cousins and after the meal my cousin got sick at 4am. We have both had a bad tummy since the meal 5 days ago. I would never have eaten here if I’d known they have a “0” rating. For a sushi place to operate with that health rating is completely immoral and should be illegal. They should be ashamed to have zero on the door. They have been zero s’inscrire 2018 so that’s more than long enough to get your act together.

Last night was our first experience at Kurobuta and will definitely not be the last! From the first moment John went above and beyond the call of duty and treated us to a dining experience that was personal and unforgettable, the attentive staff whose warmth is a rarity in London made the night.

I still can not get over the incredible service we received last night, I feel like it wasn’t even real it was so good. 3 of the staff (John, Darren and one other who’s name I didn’t catch) were so attentive, really made my friend who’s birthday it was feel really welcome and important! They made sure to chat to all of us and were on the ball with making sure we had everything we wanted and weren’t pushy with things like clearing the table but they would do it whenever we were ready. They were fun and bubbly and smiley and created the best kind of atmosphere for our friends birthday celebration meal. I never write reviews but this was too good not to show appreciation for! Would strongly recommend. Oh plus of course the food was fantastic! Will definitely be going back next time I’m in the area!

From the start we were treated like royalty! Both John and Bryan were so welcoming and hospitable. The food was delicious! Defo recommend the tacos and the seaweed salad. Thank you to our waiters for making our girls evening so special.

John was our host and the team were exception- brilliant service, food and most importantly cocktails!

Got well taken care off and the food is awesome! The restauranter mentallly challenged us to the point where we enjoyed ourselves even more. John had us both laughing constantly

Lovely evening, food was excellent and the evening was made all the better by fantastic hosts John and Darren. Thank you for a fabulous evening!

My son and I went to Kurobuta for lunch. The location is very nice and it was easy to park there. Lunch was very tasty although delivered at odd times, and the Maki was not freshly made. Hopefully next time It'll be better.

Andato con famiglia in questo locale e rimasto colpito dalla location molto particolare e simile anche ad un bar ! Cibo molto valido anche se nn vero sushi ma un poco rivisitato ! Personale molto cordiale prezzo nella norma x quanto mangiato e bevuto !

La comida fue absolutamente deliciosa, pudimos disfrutar de deliciosos platos que van desde sushis hasta pollo a la parrilla, algo que definitivamente complacería a muchos amantes de la comida.

I stopped by this restaurant on a Sunday as I stayed in London on the weekend on an extended business trip. The food was ok, but pricey. Service was very bad. They took a while to get my order. I waited about 15 min for them to bring me a drink. My first plate came after 20 min from the order. They forgot to bring the second. When the waiter saw me he came ask if I wanted anything else, I told him I had not got the other order. I sat there for another 30 minutes and nothing. I asked again about the order and they said it was being prepared. By this time I was sitting there for over an hour, wasting my time. They finally brought the second plate, pictured on this post. These slices of sashimi cost £16 and took an hour to make. I do not recommend this place.

Stopped here while in London. Close to my hotel in Marble Arch. First time and I really enjoyed it. It was a nice day in London so I opted to sit outside. Very friendly and attentive staff. There are a number of small plates you can order - tapas style, that I enjoyed. Everything I chose I loved including the Black Pepper Crab, Black Cod and Hot Wings. They have a good wine, drinks and sake menu as well.

Super nourriture. Originale et pleine de goût. Ambiance très sympa et service super chouette. Content d'avoir trouvé cette adresse.

We used to love this restaurant years ago but out of nowhere it has gone completely downhill. Service was horrendous - took us 30 minutes just to receive our first drinks! Waiters are not attentive at all and completely unprofessional. After our drink eventually came, we were never even asked for another after it finished. Once we finished we sat there for 30 minutes and we got so fed up of no one coming over to clean the table or ask if we wanted dessert that we just got the bill and ran out.

Not a great experience and a shame.

My family recently dined at Kurobuta for my wife's birthday.

Got there early, no problem, seated quickly. Great staff very friendly and helpful. Nice food, a little expensive, but a great place to eat Nobu Style Japanese.

¡Viajo desde Surrey solo para comer en este restaurante! Desde los entrantes hasta los platos principales y los desiertos, todo es delicioso. El menú es amplio y solo escribir esta reseña me está haciendo desear que pudiera teletransportarme allí mismo ahora mismo. Chico siempre es acogedor y un gran anfitrión! Muy bien informado y humorístico! Me encanta este lugar y el personal! ¡Debes visitar!

So addictive, very creative fusion dishes and very tasty japanese street food. Fun vibe but organised and perfect for a good sit down meal. Friendly staff.

It appears to be mid-range priced sushi. However, the VAT is not included in the menu prices, and the portions are smaller than expected. A coke is five pounds. You may end up paying £92 and not being full. The food quality is excellent, but the price makes it not worth it.

ネットで紹介されていたので、行ってみました。ミネラルウォーター、オレンジジュースなどのドリンクは、5ポンドプラス消費税から。

Waited 30min for dish, after another 30min my wifes food was still "being prepared", so we cancelled hers.

Never again! Had a great expectations for this place and ended up in a complete disappointment over the food. Not sure those who wrote positive reviews have ever been to a proper Japanese restaurant.

A group of us went for the bottomless brunch option on Saturday. Marouane was the manager and was brilliant he ordered a great selection of food for us and the drinks were plenty. We were not rushed! We had a great time and I’ll definitely be back! Great value for money! The edamame beans are amazing as are the pork buns!

Le restaurant parfait! Super ambiance, bel endroit, super playlist. Un staff juste adorable, dont un chef français avec qui on a plaisir à discuter! Cuisine et bar ouvert sur la salle! Une nourriture juste excéllente, cela fait super longtemps que nous n'avons pas mangé comme ça! Une soirée tellement agréable que nous y sommes retourné le lendemain!

Un accueil ultra sympathique et un endroit très cosy, nous nous sommes régalés ! Une mention particulière pour le tartare saumon avocat, les slides de Wagyu qui étaient merveilleux ! Et le cocktail Mojito au saké, à tester absolument !!! Bref, une expérience inoubliable, sincèrement !

It’s all too easy to be picky about the service here as it’s clear whomever is running it, isn’t really a seasoned professional.

Hemos estado visitando Kurobuta durante 3 o 4 años, así que sepa qué esperar. Atestado y ruidoso, pero la comida siempre fue tan buena que perdonó todos los aspectos negativos. Lamentablemente no creo que volvamos. Nuestra mesa estaba en la ventana, que estaba bien. Había una pareja comiendo en la siguiente mesa y la brecha entre nosotros era de aproximadamente 12 pulgadas. La camarera no pudo llegar a nosotros sin molestarlos, lo cual era una locura ya que había mucha mesa vacía más atrás. Dimos nuestra orden a un camarero más bien mediocre. Apareció el vino y no nos preguntaron si queríamos probarlo. Se acaba de verter. La pareja en la mesa de al lado se fue y en cinco minutos se sentaron allí otra vez, ajenas a las muchas mesas vacías que había detrás. La comida llegó con demasiados platos para la mesa, así que estábamos constantemente tratando de poner comida que no habíamos terminado en los platos que llegaban. No fue una comida muy cómoda. No hay quejas reales sobre la comida, aunque el sushi era correoso y las chuletas de cordero no eran tan buenas como las recordábamos. Tratar de llamar la atención de los camareros era otro asunto. Parecía haber muchas bromas con los camareros y el personal de la cocina en lugar de atender a sus clientes. Me pregunto si esto tiene algo que ver con la venta del fundador? ¿Quién sabe? Pero sé que no es manera de dirigir un restaurante. .

Así que reservé esto ya que buscaba la fusión japonesa pero sin una etiqueta de precio insana (una orden alta). Reservé este lugar ya que siempre me olvido de hacer reservaciones y solo fui por una. Luego miré las reseñas y vi a un grupo que decía que el servicio era terrible. Me alegra decir en primer lugar que este no fue el caso. El servicio, aunque informal sin duda, fue más que atento y amable. Puede que sea yo, pero no soy un gran fanático del servicio excesivamente congestionado, y estoy totalmente feliz de que el servicio sea informal, siempre y cuando se haga el trabajo. Para ser justos, no fue una noche muy ocupada, pero estaría dispuesto a darles el beneficio de la duda de nuevo en base a mi experiencia, así que no tome las reseñas diciendo que el servicio es tan horrible como el Evangelio.

Absolutely love this place! Have been previously with my family for a birthday and everyone had a great time. Food & drinks are amazing with some great sharing dishes. Brought my cousins over from the states and they fell in love with the sashimi pizza. Would definitely recommend for any occasion.

The food was excellent - the waiter Mitch was slow and not attentive. We were there for early dinner - restaurant was almost empty still it took 10 minutes before we were handed menus. The ordered beers took another 10. The first three dishes came out - the 2 remaining took 2 inquiries and almost an hour to make it to our table. No comp- a few sorries.

Very good location, great spot, fresh flavors, modern fusion Asian restaurant, dishes are small and tasty service is slow

Picked this as a birthday present for my friend. Booked a table over the phone and the whole call was a calamity and in the end i had no idea if our reservation would exist or not. Greeted by a happy person though when we arrived. That's as good as it got. I went to the lavatory straightaway and it was pitch black. I had to go back to the restaurant to ask if i was doing something wrong because i had tried all the switches inside. Was told someone would flick a switch from the mains box. I was a bit stunned, but never mind. We were then served by about 6 different people - one woman was so bad, she had absolutely no idea what the dishes were on the menu and could not communicate with us at all. Staff were just bringing over other people's food and sending ours to other tables. It was like a circus. We were also served our food in a mish mash style order even though we ordered from the menu which was split into categories. When i questioned it we were just told, well you wouldn't have your dessert before your main meal in a European restaurant and it's the same here. But we hadn't ordered any desserts, so had no idea what he meant. The portions were too small in my opinion. I ordered the avocado bomb as a starter thinking it was going to be delicious, it was just smashed avocado in an open crisp thing which was stale. The food was however tasty, i just wish the portions were slightly bigger. I left still feeling hungry and dazed from all the different people we were served by. I wouldn't go again.

Amazing vibe, first time and certainly isn’t to be the last time to visit, had a lot of little taster which just delayed travel from Oxford to London for this restaurant!

I had high expectations for this place, but was massively disappointed.

It is a tourist trap. Below average food and a bad customer service at a high price. Go to Roka, Chottomate or even Asia de Cuba instead, their food quality is way better. Or any other restaurant. Kurobuta was like going to a mediocre Japanese pub with a big bill at the end. We left feeling pretty disappointed, the worst dish was the “wagyu” sliders.....

We came late on a Saturday night for dinner, after reading many positive comments and a GQ article mentioning it in the top 10 in London. Being a fan of Japanese food, I wasn’t expected to be so much disappointed.

Each dishes were delicious n awesome, definite recommend to any foodie to visit the place and at least have sweet patio fries

Fantastisk mat som verkligen är en upplevelse. Servicen var inte så bra och ljudvolymen var väldigt hög

Not authentic, the food wasn't that good. The fries were soggy and the rest were average. Most of the staff wasn't bothered. only one or two staff had good customer service. It was really pricey, 5 pounds for a soft drink! The dessert was a huge let down.. I ordered honey pistachio, it stated honey ice cream, honey comb, jelly and 'pistachio cake'.. it was actually a few bits of 'pistachio cake' it was 8.50.. for a tiny bit of ice cream, bits of cake and honey comb and mostly fruit in a tiny bowl.. rip.off!

The staff, The food. Everything was fantastic. We ask the waiter to choose for us. And they came with the most fantastic sushi taste ever. Thank you.

Stället är trevligt och smakrikt men inte barnvänligt och ganska dålig service. Vi förstod för sent att detta är nåt slags slags tapasställe där man ska ta in flera olika rätter. Nu fick vi ingen hjälp och åt en i taget. Fick beställa in saker separat och det var en konstig känsla av att inte förstå logiken och inte få hjälp. Stort fet minus för att man tog betalt för ätpinnarna!!!!

Been to Kurobuta twice, it's a casual but elegant Japanese restaurant, a bit on the fusion side, the food is really good, flavors are rich but the portions are very small,

Reservé una mesa para mi cumpleaños y como éramos un grupo, tuve que pagar un depósito (80). El hombre del teléfono dijo que obtendría un reembolso una vez que apareciéramos. No era la forma más legítima de tomar mis datos cuando los pidió por teléfono, pero los di de todas formas porque realmente necesitaba finalizar un lugar para la cena de mi cumpleaños. La comida era buena, sin embargo, a la hora de pagar, nos dimos cuenta de que uno de los platos que habíamos pedido no se había llevado a cabo, gracias a Dios que hicimos el check-in o tendríamos que pagar por esto.

Venez les yeux fermés c’est une tuerie, très bon, très frais, un grand merci à Marouane pour cet excellent service et Vince pour son excellente cuisine, pour leur gentillesse et de nous avoir bien conseillé,

We received a horrendous service when visiting the Marble Arch restaurant. We booked the brunch for a 2:30 slot, in which the waiters hovered around us and made us feel uncomfortable, as us being a group of 6 young women I feel this is unacceptable. In which throughout the brunch we did not receive a dessert, they gave a complimentary birthday dessert for the birthday girl but did not bring any other dessert out which was part of the brunch menu. I then asked are any more desserts being brought out as 5 of us still hadn’t received any, he then began to have an attitude and said that is the dessert, in which was very clear that was not enough for 6 people and took us over half an hour to finally get more for the rest of the group. Then when we were given the bill to pay, the waiter had the audacity to ask me if my friends were taking drugs in the toilet, that is absolutely atrocious, we are not the type of people to take drugs and I am embarrassed and offended that I had been asked this by a member of your staff! I told the waiter that’s rude and I can’t believe he just asked me that, so I refused to pay the service charge because of the horrendous customer service we had received and he cheekily asked me why we didn’t pay it! I will not be coming back to this restaurant again nor will I recommend anyone to visit. I have also contact the restaurant themselves, in which my email has been ignored, so they evidently do not care about the service they are providing, only that they take my money. This is not what I expect when paying £45 per person, horrendous.

Took my two sons and ex-wife here to celebrate the youngest son going to university.

We went on a Saturday evening, the resto was pretty empty and the ambience was a bit dark. We had spicy tuna and dragon roll, the sushi was ok the singapore chicken and the soft crab tempura were really tasty! Overall, the service was average and the experience unremarkable.

Wanted a nice sort of fusion lunch , unbelievably rude staff , just decided to leave it at 2 glasses of wine and a bottle of mineral water , which they then charged me £34 for !!!!!!! Wtf , I’m used to London prices but this is taking the piss ! Avoid at all costs !!

Got to love the frozen beer and sake bombs! Food is delicious! Will definitely go back! Do not miss!

Ok so when we sat down we weren’t sure what to expect and service started slow but then.... cocktails came and they were really good! Then the first dish came and it was spicy tuna tartar and it was lovely! Then came the duck confit and it was amazing!!! Chef even came out to tell us about where duck came from ( France and he was French too). Then I asked bartender for the best cocktail she makes. She said it’s not on menu! She called it a Whiskey Smash and it was excellent! Highly recommend u give this place a chance!

I visited for an anniversary with my partner, as the food menu looked interesting and Time-out London stated their cocktails were very good and reasonably priced. When seated and asked for tap water Fiji water was provided, which was later added onto the bill. When asked to run through the menu the manager described every dish as ‘amazing’, ‘very popular’ or ‘a must try’, hinting mainly at the more expensive dishes. I work in hospitality and understand this is something that is done, however you can be more honest and subtle rather than forcing everything down the customer’s throat. We ordered 6 dishes (as they are sharing dishes) and were incredibly happy with the quality and presentation of all food. However, as plates are taken away as you are finished we were not sure if we had received all 6 of our dishes so simply asked ‘have we got any more food on the way or is that all we ordered’. With no response, about 10 minutes later some ribs came out, which we assumed were the extra dish we were missing. When the bill came the Fiji water was added, along with the last portion of ribs, despite not asking for any more food just asking if we had received everything. This poor communication from staff led to us leaving feeling they attempted to add more dishes onto the bill, hence raising the (optional) £12.5% service charge, which was not deserved at all. When asked ‘how is your food’ the waiter would answer for us and assume we were good. The table beside us also mentioned that they felt uncomfortable with how pushy the service was and that they did not attempt to listen to the customer.

Honestly we were so excited to eat in Kurobuta, a famous Japanese restaurant in London with too many mentions on Michelin,

They made their sushi a little different from the USA. It was OK, the spicy tuna was not good at all, but most other items we ordered were OK. Service was friendly and fast. A quick walk from Marble Arch.

Shocking. Weren’t presented with a menu for 20 minutes after arrival. Food and drinks arrived sporadically for the two hour booking window, with up to 30 minute waits between courses. Food and drinks ordered were not adhered to, we simply had to accept what was offered regardless of what we ordered. A shame the food was tasty as the service was terrible. Will definitely not return.

Mi amigo tenía una mesa reservada para nosotros estaba un poco nervioso acerca de comer comida japonesa, ya que tenía realmente no antes y no quería verse tonto preguntando lo era todo. Llegamos tarde debido al retraso de los trenes. No hubo ningún problema aunque estaban muy concurridos. El personal era muy amable y servicial, especialmente porque tenía conocimiento de comida japonesa y soy vegetariana. Pedimos un montón de platos diferentes. Todos deliciosos sin duda volveré!

Fuimos en el día de la Inglaterra v juego de Suecia, no estaba lleno, pero el camarero nos tomó 15 minutos para encontrar una mesa y tuvimos que recordarle dos veces. Tuvimos que levantarnos y para él para conseguir que nuestro pedido, y tuvimos que buscar la causa en línea menú ni siquiera nos trae! Terrible.

Came for bottomless brunch on Saturday, Billy our waiter was fantastic and the food was amazing, really good value for money. We will definitely be back soon!

I visited Kurobuta two weeks ago for brunch. The food was amazing and the staff were very friendly. I highly recommend the buns (chicken and pork) and the shrimp dish. The welcoming cocktails are also great. I am giving 4 stars instead of 5 as the wine was not amazing but, overall, the food was delicious and the atmosphere was in general excellent.

He frecuentado Kurobuta desde su original pop-up en el Kings Rd hace muchos años, y mis críticas han reflejado lo mucho que me hubiera encantado comer aquí. He oído que ha llegado bajo nueva dirección y no podría haber sido más diferente.

Japansk tapas i världsklass enl mig!

Ofrece comida fusión Kurobuta deliciosa en un ambiente informal y de ambiente pretencioso. Soy un habitual aquí, y puedo decir que bastante cómodamente sirven la mejor comida que he probado en Londres. No dudaría un momento antes de recomendar Kurobuta a todo el mundo.

Yo vine por primera vez al otro lado Kurobuta cuando tenían un stand en el Festival sabor algunos años atrás.

Este sitio es acerca de tener una cena divertida.

We went on a Tuesday for the "Tight A** Tuesday special". I was expecting great things from the reviews, I left disappointed. Some of the dishes were excellent - the miso aubergine in particular, others were meh - fried chicken, sweet potato fries and kale all a bit average. The service was dreadful - are all the staff new? Half of them didn't seem to understand what we were saying? The table next to us complained and got money off their bill as half their food didn't arrive. For £28 a head not including drinks, I will not be returning. There are better Japanese restaurants out there for that price range.

Kurobuta is a very relaxed restaurant with a bit of an edge... and that vibe runs through the decor and the staff - they all seem like young chilled but vibrant people. It’s a tad out of the way as it’s tucked away in Marble...

Attractively presented Japanese inspired cuisine with a European twist. My partner and I ordered a range of tapas style dishes. All of them good, with the shrimp tempura and beef slices the stand out dishes. Staff are friendly , attentive and very helpful- well done...

We went for dinner and we had a lovely experience, the food is absolutely amazing and the price very very good! the roulette dish is brilliant btw!!!!

Fui al restaurante con mi novio y un grupo de amigos para mi cena de cumpleaños. No hace falta decir que una de las mejores cenas que he tenido. Tanto con el personal y la comida increíble.

I visited Kurobuta on a Monday evening, and was greeted by warm and attentive staff - bordering on overly attentive but charming all the same. The food was tasty, and the waiter answered all my questions or found answers to anything quite specific, such as...

Gran experiencia! La comida es deliciosa, la ubicación agradable e informal. El personal es encantador y muy profesional, lo dejamos para nosotros el jengibre elegir menú y hizo que nuestra noche! ! !

El sábado pasado me llevé a mi pareja y unos amigos más para cenar en este restaurante encantador en Mayfair.