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3.6

Based on 213 opinions finded in 2 websites

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Nº 206 in 265 in West Lancashire

Nº 44 of 56 Other cuisines in West Lancashire

CUSTOMERS TALK ABOUT DISHES WITH..eggcoffeechickensandwichfishsoup

comment_iconOpinions

A very comfortable restaurant. Parking extremely easy and ramps all over the place for wheelchairs etc. Well designed. The staff were exceptional. Very caring pleasant and efficient. The food we had was a good quality but thought very slightly overpriced. Not excessive. A bit disappointed with the garden centre but probably because it has been taken over by Christmas. Certainly worth a visit and a bite if nearby

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Howard-Liverpool . 2024-11-21

MORE AT TripAdvisor

I never understand the negative reviews as I always have a great experience with attentive service and delicious food in a lovely environment that's always full and has a great atmosphere! I think the potential wait for a table and number of people who eat there speaks for itself.

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NNW91 . 2024-11-20

MORE AT TripAdvisor

Posting on behalf of my 84 year old mother who visited with my sister and niece, they said it was the worst meal they've ever had, I'm extremely surprised they didn't complain directly to the staff, however, a letter of discontent has been posted, which will no doubt be ignored

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Andy Peet . 2024-11-09

MORE AT Google

Restaurant very busy nice decor staff friendly seated immediately lady took drinks order which came quickly waitress then took food order we ordered soup and a tuna mayo sandwich and fish n chips 40 minutes later food arrived fish was over cooked batter very dark brown almost burnt peas were stone cold but didn’t want to send back as waited so long for my meal. Soup was tasteless and not hot Tuna Mayo sandwich came Tuna and chutney very strange ? Didn’t ask for chutney had to order more drinks because by the time the food arrived had drank drinks £3.85 for a pot of tea scandalous price and vanilla Latte £3.95 plus 50p for syrup very small cup we have been to lots of garden centre restaurants and this is the most overpriced yet won’t be returning.

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Carol S . 2024-11-07

MORE AT TripAdvisor

Lovely relaxing atmosphere with nice decor. Highly recommend deluxe Oat milk hot chocolate with cream and marshmallows.

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Samantha Roberts . 2024-11-07

MORE AT Google

Lovely staff, efficient service. It’s a gem. Good menu and reasonably priced. Fish and chips always delicious, food is piping hot and beautifully presented, many thanks to the kitchen staff. Table staff are very friendly, efficient and you never see any with a miserable face, thank you. You can’t add tips on to card payments, so make sure you have some cash on you.

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Sarah B . 2024-10-04

MORE AT TripAdvisor

Excellent menu made with fresh produce. Staff were friendly, helpful and hard working. Food was great and the cakes were YUM! 😂

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Gerri Mc . 2024-10-01

MORE AT Google

Setting and service was good but food was disappointing. My wife had a sandwich and the bread looked and tasted like cheap sliced bread. I had a steak and ale 'pie' which turned out to be just a crust topping on a dish. Not what I would call a pie! The meat was either poor quality or badly cooked as it was tough

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David McIver . 2024-09-23

MORE AT Google

Fish was soggy and chips were still hard! Horrible food Was offered a piece of cake for free to compensate the terrible meal

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Sam M . 2024-09-13

MORE AT TripAdvisor

Arrived in time for breakfast ( according to the menu outside the door) to be informed it lunch only. Not an issue for us. Served quickly, then we waited and waited. 45 mins later we asked as everyone comin in later was served. Finally arrived, my bbq pulled pork panini was obviously sat on heater plate all that time, as it was so dry and could only bite the middle. My husband ended up eating most of it, i was too scared of my teeth breaking! First time ever i ve told staff the food was inedible. Still had to pay for it. Shame as we a large family newly moved in the area. Wont be back

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Beverley1234 . 2024-09-03

MORE AT TripAdvisor

We came here with our Grandma for a Sunday roast and it was amazing! It was really busy but the service was quite quick, very scenic view too. Can’t recommend the roast more it was delicious!! One of the best Sunday roasts I’ve had!

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Alexander Ford . 2024-08-25

MORE AT Google

Oh what a shame! £13 for a really micro thin quiche of the day, side salad and frozen chips, baked potato microwaved, fish n chips sallow no crisping or colour due to it being ping/microwaved food small portion cost £13. Cup of tea 15p short of £4!! I went two years ago and the standard has dropped considerably ... cutbacks I was told. However staff are absolutely lovely and very obliging. Never again would I eat there ... sorry hate to post negativie but its not value for money

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Elaine M . 2024-08-22

MORE AT TripAdvisor

How can you charge £3.85 for a pot of tea ! We ordered two coffees, toast for two ( from a sliced bread pack ) and 2 teas , £24 .20 !! Never again !!

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Biddsy . 2024-07-24

MORE AT TripAdvisor

Absolutely wonderful! It goes to show that you need to experience a place for yourself because I have no idea how Warbreck restaurant has such negative reviews. I've been in June and July and the food and service are fantastic! There's table service now which is lovely and the meals are delicious with very generous portions. The desserts are a refreshingly good price and absolutely delicious! The service was very attentive and it's a lovely setting to sit in. Great shop and garden centre too!

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NNW91 . 2024-07-21

MORE AT TripAdvisor

Visited here in both April and June. Both times the three of us were seated straight away. The tables are far enough apart so even when it's busier it feels like you have plenty of space. The food has all been good, especially like the thick chips, although we were waiting a while for it to arrive both times. We were initially brought some wrong drinks this times - a can we didn't order and the wrong size of bottled water. This was quickly sorted out, but after checking the receipt later on, we realised that we had been charged for the correct bottle of water, but were also charged for the can. Will go back, although will just make sure to check the receipt when we pay.

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PurpleManda . 2024-06-22

MORE AT TripAdvisor

Sat at the table ordered food and drinks, drinks came promptly food however is a different matter. Limited menu due to Father’s Day weekend which happens that the restaurant was not busy at all. 2 lamb roasts and a pie dish was ordered, 35 minutes later two roasts came to the table ( now you would have thought the waitress would have realised there were 3 people sat down and only 2 meals where ready, but No!! ) 10 minutes later I had to ask another waitress that we were a main course short , a further 10 minutes passed and the main course was delivered. The manager in charge came over and said the kitchen hadn’t read the number of pies on order. If you’re after a meal and have all day to wait here is the place, staff everywhere yet service is very slow. If the kitchen can’t cope you either need better kitchen staff or simple food that they can serve well !! Will never return to this place

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J C . 2024-06-15

MORE AT TripAdvisor

Great place. For breakfast or lunch

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Alan Rigby . 2024-06-06

MORE AT Google

AVOID THIS PLACE very disappointed soup luke warm after waiting a long time sent it back for a reheat Ordered lamb curry this was a strange brown tasteless liquid with no taste no spice I love curry this was definitely not curry a tasteless rip off. Worst of all we waited more than half an hour for food didnt seem like any urgency in the kitchen [we could see inside] The place was busy but only about half full or less

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dave m . 2024-06-03

MORE AT TripAdvisor

Coffee was weak and cake which was supposed to be blueberry and lemon was sweet and rather sickly. The staff were not terribly pleasant and in fact were quite supercilious.

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madmartha28 . 2024-05-28

MORE AT TripAdvisor

Had a lovely time at Warbreck! I came with a friend and recieved excellent service from Ellie who looked after us. A lot of staff stood around talking towards the end of the day though.

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Michelle W . 2024-05-13

MORE AT TripAdvisor

Both had fish and chips. Very tasty. Staff lovely, efficient and friendly. Had coffees before our meal. Daft thing to say, but brilliant to get a coffee that’s hot!! So many places serve coffee that’s not!!! Didn’t have to wait long for our meal and a lovely setting.

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Sarah B . 2024-04-19

MORE AT TripAdvisor

I Visited warbreck today spent £86 but unfortunately had to return acouple of items as faulty! The lady on the till was pleasant enough and refunded my items without any problem, but I wanted to purchase a packet of crisp while I was there and wanted to pay cash as it wasn't a large amount, and I had cash on me but was told you don't take cash, I can understand it while it was lock down, but was very disappointed to hear that your store can continue this way.I certainly won't be visiting warbreck again as the customer should have the option to pay whichever way they want.Maybe you should display that on the way in, before customers enter your store!! Mrs patterson.

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Sylvia P . 2024-04-15

MORE AT TripAdvisor

Went for lunch with friends. Ordered the ham and Brie panini which I’ve had there before. And been fine. This time there was a remarkable difference in it with very little ham and Brie in the filling. Very poor and a very dry sandwich. Yet to have a nice lunch here. Shame as the place is beautiful.

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443carolv . 2024-04-10

MORE AT TripAdvisor

This place is usually nice. Good quality, quick service ect but this time, there were about 10 pickled flies in my vinegar. We only noticed after consuming the vinegar but made it clear to the waitress who sincerely apologised and proceeded to remove all 3 meals off of our bill.

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tom s . 2024-04-07

MORE AT TripAdvisor

We ordered soup and sandwich, quality of Ham was terrible, cheap wafer thin packet ham, very overpriced for the quality, child’s ham sandwich too was awful, we expected real ham not processed.

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Tracey C . 2024-03-28

MORE AT TripAdvisor

Rang to book in for an afternoon tea with family. Two members don’t eat fish so as you have to pre order we simply requested to swap for any other of their options and was told this isn’t possible?! So you cant swap a salmon sandwich to a cheese sandwich? Absolutely crazy we will go elsewhere. Not good customer service.

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Vicki H . 2024-02-26

MORE AT TripAdvisor

Quite disappointing as - 1/ my husbands large breakfast came without any bacon on it so had to request it 2/ they only accept card payments 3/ we asked for 2 teas for our mums and it came in one pot for two but was charged for 2 pots at £2.99 each. They got one and a half cups each and it was really weak. 4/ our cappuccino was not hot so our second one we requested to be hot as we had to wait over half an hour for our food. 5/ definitely overpriced and not really worth the money.

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Pewfall . 2024-02-11

MORE AT TripAdvisor

Went for lunch and was very disappointed, tasteless food , soggy burnt chips , watery soup , will not return . We was asked if everything was ok , we paid first and told the lady it was awful and she just said ok il tell the chef ,

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Christopher F . 2024-02-10

MORE AT TripAdvisor

Lunch on Friday afternoon, in The Restaurant before going to the Garden Centre Very nice Gammon, 2 Eggs and Chips Good Food / Menu Good Service / Staff Plenty of Parking Public Toilets Wheelchair accesible

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Peter Howard . 2024-02-09

MORE AT Google

Scrambled egg came with chunks of black in it. I thought it was mushroom, my wife said it looked like sultanas in it, and sent it back. The replacement was slightly better but still black in it. Even if it was safe to eat, it looked suspect, and was obviously made in a burnt or dirty pan. Scrambled egg should be yellow and fluffy, they should have been ashamed to serve this!

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allanrobinson193 . 2024-02-05

MORE AT TripAdvisor

Been past Warbreck over many years , but never called in. Let’s just say we have been missing out. We arrived without booking. Staff were happy to let us know when a table was available via a bleeper that we were offered on arrival. We then could shop whilst waiting. The table was ready within 15 minutes . We were advised of the wait time for food and we were happy to wait. Good food and service. Well worth a visit.

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Paul Smith . 2024-01-13

MORE AT Google

Bit pricey but it is in a garden centre. Very popular with older ladies who lunch

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ushie c . 2024-01-12

MORE AT Google

Went for lunch with a group of ladies we ordered turkey when it came had to send it back as other people did too, it was cold,the pudding came and that was cold as we're others and too much cranberry sauce, had to send it back spoiled our afternoon out, it really is unacceptable to have cold food put in front of you, although we got a refund on one turkey dinner doesn't compensate for terrible food. They need to get their act together as it has gone from bad to worse

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Olive M . 2023-12-14

MORE AT TripAdvisor

Excellent food, service and atmosphere apart from one small issue. I ordered the Lancashire Hot Pot ( marked as Dairy Free on the Menu) but why serve it with two satchets of Butter if Dairy Free??

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Ken Houghton . 2023-12-13

MORE AT Google

Lovely garden centre, this is our first visit and we will call here again. The restaurant is very nice, definitely not a cafe. I had the wedges with chicken in a mushroom sauce, it was excellent, hubby had salmon risotto also excellent and our daughter had mushroom stroganoff also excellent. Good service and good food worth the money.

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Elaine B . 2023-12-12

MORE AT TripAdvisor

Sunday 3rd December I went on my own to have a bit ov lunch only to be greeted by I assume was the restaurant manager who told me the standard ov food that day had been appalling an there had been alot ov complaints I was disgusted at his attitude an the way he spoke to me an other people who was wanting a table.

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Laura Shields . 2023-12-07

MORE AT Google

Lancashire Hot Pot-it’s not Having been to this restaurant many times and always enjoyed the meals, we have to say we were very disappointed in our latest visit. We ordered the Lancashire Hotpot at £15 per head. After waiting nearly 35 minutes for our meal, we were presented with a bowl containing the hot pot with red cabbage on top, a spoon and 2 chunks of bread and 3?pats if butter. The hot pot left a bit to be desired, more like a very thin vegetable soup, not much substance very little lamb. Very disappointed with the meal, when we gave feedback to the waitress she informed us that she would convey our concern to the kitchen staff, she returned to say that this was a new dish on the menu and they would take our comments on board. Needless to say we won’t be ordering this meal again, at least the bread was nice!!

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Barbara W . 2023-11-25

MORE AT TripAdvisor

Busy, popular restaurant. Menu is varied, food is good quality and well cooked. They offer afternoon teas too (may need to book)

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Donna Duffy . 2023-11-18

MORE AT Google

Absolutely horrid breakfast sausages like dog food cold and inedible deep fried black pudding ….disgusting sorry but had to put this out there was my wife’s birthday breakfast ruined plus £30 out of pocket ..our last visit ever thanks

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Lee P . 2023-11-15

MORE AT TripAdvisor

We go here regularly for breakfast and today to buy some Christmas gifts from the shop. We usually have the same thing to eat, 2 slices of white toast (£3.00) with an extra portion of scrambled egg (£1.50). The waitress today (I think she was in charge) said so it's scrambled egg on toast you want £6.00. We explained again what we wanted, and again she said well that's scrambled egg on toast, if you have it as an extra portion you'll only get one egg. After arguing for a while she accepted reluctantly that one egg was all we wanted! Then she said is it only one slice of toast you want? Eventually we got what we originally ordered but said it's not worth the hassle of going there. We ordered from the menu, she obviously doesn't have a clue what's on the menu and made us feel like we were being really awkward. We also ordered a one shot coffee and a one shot latte. She said everything is one shot. We could see the coffee on the tray but the latte took over 5 minutes to be made by which time the coffee was cold! They changed it but it was so strong my wife couldn't drink it. We mentioned it to the person collecting the cups and he said Americana is always 2 shots unless you ask for one which we did! Can't believe breakfast at the Warbreck comes with an extra portion of stress!

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allanrobinson193 . 2023-11-13

MORE AT TripAdvisor

Lovely garden centre. Nice restaurant. Good selection of food and drinks.

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Carole Holding . 2023-11-10

MORE AT Google

I visited today with my sister, we are both senior citizens and we wish to express our disgust about card payments only being accepted for purchases. Cash sterling has been a choice of payment which is backed up by royal approval FOR HUNDREDS OF YEARS, We will make sure that we and all of our family and friends will not visit in future

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Thomas H . 2023-11-07

MORE AT TripAdvisor

I live 30 mins away, so do not visit often, this was my third visit and I do like the layout of the cafe on a sort of double floor arrangement. The food is not cheap, but the ambience of the place and the quality of the food together with great friendly service is hard to beat.

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mikehK6480YZ . 2023-10-30

MORE AT TripAdvisor

Visited Warbreck yesterday, quite by chance as the place we intended to visit was closed. We were shown quickly to our table and the waitress told us there would be a slight delay with the food. That wasn't a problem. Our order was taken and we were quite surprised by how quickly it arrived. We found the food delicious and would recommend it to others. We were a little surprised that we had to pay by card, the waitress said we should have been told when we came in and that the garden centre too was card only.

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alisonhL4256OE . 2023-10-24

MORE AT TripAdvisor

Lovely cafe in the garden centre. Quite expensive, but a very comfortable setting and food has always been splendid.

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gb-kaye . 2023-10-24

MORE AT TripAdvisor

HAD A LOVELY DELICIOUS SCONE AND TEA HERE PLACE IS LOVELY AS ARE THE STAFF WE INTEND TO VISIT AGAIN VERY SOON.NICE AAND CLEAN AS WELL.

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PAULINE W . 2023-10-20

MORE AT TripAdvisor

Very lovely lunch. Unusual dishes on the menu which I love. Very busy had to wait half an hour for food, which we were advised of before we sat down, but in no rush. Would have liked to have had our drinks a bit faster.

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Susan Boland . 2023-10-14

MORE AT Google

Very poor service, over priced and below standard food. Chips were more soggy than crispy Welsh rarebit hardly any cheese Brioche toast only toasted one side Patè straight from fridge unable to spread on the toast Twice staff tried to remove plates whilst still eating

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C6087WDdavidh . 2023-10-09

MORE AT TripAdvisor

My parents like this garden centre and restaurant so I took a visit with them. The restaurant was very tastefully decorated and the tables are nicely spaced apart which is great. Nice menu, good choice and plenty of gluten free options including cake. All staff...

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misscoconuttree . 2023-09-08

MORE AT TripAdvisor

Always a warm welcome from mark and the team lovely breakfast in lovely surroundings regular customers

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beeline64 . 2023-09-07

MORE AT TripAdvisor

Brilliant breakfast and wonderful staff, the garden has great autumn decor and fantastic selection of plants

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Tonyamaria . 2023-09-03

MORE AT TripAdvisor

There was 3 people in our party, and only one meal was enjoyable. The other two were extremely poor and certainly not worth the money. Would not recommend at all.

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Debbi Prime . 2023-07-15

MORE AT Google

Great service,Good food, pleasant atmosphere

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christopher halsall . 2023-07-10

MORE AT Google

HAD A LOVELY BEVERAGE AND SCONE IN THE RESTRUANT, THE STAFF ARE VERY POLITE AND HELPFUL IT IS SUCH A LOVELY PLACE AND THE TOILETS IN THERE ARE ABSOLUTELY SPOTLESS WE WILL DEFINITELY BE GOING AGAIN VERY SOON.

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PAULINE W . 2023-07-06

MORE AT TripAdvisor

Went for lunch with friends. There is no reservation system for tables so have to hope table free when you go. There wasn’t so had pager. Didn’t have to wait too long. Service initially good with drinks and took order promptly but we had to...

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Audrey K . 2023-07-05

MORE AT TripAdvisor

Lovely place but check your bill before you pay. I ordered a pot of tea and a pot of hot water to go with my meal as I don't like strong tea. Only checked the receipt later. Feel like I was duped. Pot of tea...

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yesitdoesmatter . 2023-06-14

MORE AT TripAdvisor

Had lunch here today, food was delicious, piping hot and well presented. Service was brilliant from selection of table to food service. Went for a wonder round the garden centre and once again staff were very pleasant and helpful, a really lovely afternoon will definitely...

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Christine H . 2023-05-19

MORE AT TripAdvisor

Even though the place was only half full we still had to wait and was given a buzzer when ready about 10 mins I understand why now because the service is sonslow I went with elderly parents one with dementia who eats very little but...

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josephcE394LU . 2023-04-22

MORE AT TripAdvisor

From the outset our main waiter, Ethan was there to see us to a wheelchair accessible table for my mother in law as she had a walker. Ethan was extremely attentive and courteous to our needs. We will definitely be a regular visitor to this...

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Paddy R . 2023-04-18

MORE AT TripAdvisor

Terrible service wouldnt accommodate anything for my daughter ruined our Easter Monday girls lunch out won’t g back!!

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Dawn . 2023-04-10

MORE AT Google

We came for breakfast, party of 6 tried booking but phone system sends you in circles! We ordered coffee teas and orange juices, waited a while for them, and coffees were luke warm and very odd tasting milk! Placed breakfast order and waited and waited...

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848paulah . 2023-04-03

MORE AT TripAdvisor

Draughty, noisy restaurant with annoying music. Booked for Afternoon tea online yesterday only to be informed on arrival that the email failed to book and no afternoon tea available without booking ! No mention of having to book anyway ! Served half a cup of...

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VisitingCountry . 2023-02-28

MORE AT TripAdvisor

Visited today, bought some lovely things from the garden centre. Wasn’t allowed in the cafe couldn’t even sit outside ! For a place that advertises dog friendly it certainly isn’t. I’ve reported it to the Ormskirk Dog Friendly Association as it was listed as ‘dog...

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sparklemamma85 . 2023-02-22

MORE AT TripAdvisor

Went with my daughter and grandson. Not a nice experience. My Grandson asked for fish goujons. He is a good eater but refused to eat the 'crust' ...said it was oily. I tried and it was disgusting...dont know why but all you could taste was...

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302pennyw . 2023-02-20

MORE AT TripAdvisor

Our waitress was so rude, we were taken aback. However, the woman who brought the meal was a delight.

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vid488 . 2023-01-27

MORE AT TripAdvisor

Lovely place but been many times and it’s always the same slow service. Every time we’ve been we have had to chase after staff for them to take our order. This time we went for hot drinks and tea cakes. Drinks arrived eight minutes after...

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443carolv . 2023-01-01

MORE AT TripAdvisor

I visited today with my friend and her baby for Lunch. I was greeted by front of service which I believe was the manager on this day. She had a really poor attitude to greeting me when I ask politely if there was any tables...

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Audrey H . 2022-12-30

MORE AT TripAdvisor

Very nice garden centre restaurant with stylish interior. Good menu choice but slightly expensive. i had a tasty sausage casserole with mashed potatoes which was good but at over 14 pounds pricy for what it was. My wife had the small fish and chips which...

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ian_dempster . 2022-12-12

MORE AT TripAdvisor

Sandwich expensive it was made from sandwich filler more mayonnaise than chicken and bacon

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Eva Carr . 2022-11-27

MORE AT Google

Very enjoyable dinner good service to Garden Centre very good to. Large choice. Xx

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Margaret Crosby . 2022-10-02

MORE AT Google

Excellent friendly service in nice surroundings. The food was excellent too.

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Ian Rose . 2022-09-26

MORE AT Google

Always good food and good service

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jayne birchall . 2022-08-30

MORE AT Google

Good quality food and choices. Friendly, professional staff. Surprised that I was charged £2.00 for tap water. I thought that this would be free.

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Francis Allison . 2022-08-18

MORE AT Google

Welcoming staff, options where to sit, in or out, lovely atmosphere although background music questionable. Will definitely return, maybe for lunch next time.

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Poe Co . 2022-08-09

MORE AT Google

Brilliant food, service was fantastic

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Matthew Brown . 2022-08-07

MORE AT Google

Always love visiting Warbreck, today we had cream teas, beautiful scones, cream and strawberry jam.

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Cynthia Frodsham . 2022-08-06

MORE AT Google

While passing on Tuesday 26 July decided to call for lunch on my own we have used this restaurant on many occasions, I was seated straight away gave my order mild chicken curry with half and half and a coffee, coffee came within a few minutes, but waited more than half an hour for my meal, the curry sauce and chicken was steaming so hot that first bite it burned my mouth and I had to spit it out, in hindsight I should have sent it back but being hungry I broke open the pieces of chicken to try and cool it I ate some of the meal but left the rest , I surmised that my meal had been cooked but had been over looked then put in a microwave to heat it very dis appointed, James Todd

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James Todd . 2022-07-26

MORE AT Google

Very snazzy HUGE extension...very small area for plants etc now, found the cafe...sorry restaurant, expensive....

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Judi Lunt . 2022-07-14

MORE AT Google

Been a few times and order cheese on toast for 8 year old. When it came today it was 2 rounds of toast and a bowl of cheese. When we asked why the cheese wasn’t melted on toast she said it depends what mood the chef is in! Food wasn’t brilliant , streaky bacon which unless you like fat you won’t eat, very hard boiled eggs, disappointing!

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Sharon Yates . 2022-07-10

MORE AT Google

Lovely meal, lovely staff. What more could you want?

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Peter Hall . 2022-06-30

MORE AT Google

Had a lovely lunch. Food was delicious and the service from the staff was excellent. Will definitely visit again.

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Sara Nunes . 2022-06-28

MORE AT Google

Location fantastic. Food nowhere near the quality of previous visits. Second poor meal in as many visits

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Bob Carter . 2022-06-25

MORE AT Google

Delicious food, friendly staff and fantastic atmosphere. What else to want? I would recommend this place and definitely will be back A+++++

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Wioleta Molenda . 2022-06-10

MORE AT Google

Love this place so clean lovely friendly staff good food.

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Denise Dandy . 2022-05-24

MORE AT Google

Great breakfast hear...the rest of the menu is pretty good also...

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Ian A . 2022-05-02

MORE AT Google

Just took all the family to Warbreck Plantation Restaurant for lunch. 10 of us had a lovely meal. Service and staff excellent.

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Gaynor Parr . 2022-05-01

MORE AT Google

Great food, for a garden centre with is well above average. A little pricy but great food.

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Dave Parkes . 2022-04-28

MORE AT Google

Food delicious and the staff outstanding

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Shirley Wilkinson . 2022-04-24

MORE AT Google

We haven't been here for ages, and used to like the place. It does look nice and clean, and the waiting on staff are polite enough, however, the overall experience was so bad that it took these small positives down to 1 star. We ordered 3 jacket potatoes, a couple of paninis and a kids meal. The cost of the meals were quite a lot more than average, but did sound nice. About 10 minutes later, the waitress came back to inform us that they had ran out of jacket potatoes (this was surprising as it was before 2pm). We ordered a couple of different things, including a soup and a different panini. Once again, 10 minutes later, the waitress returned to say the panini's were pre-made and the one we wanted could not be made up, one of the soups had run out also. We cancelled the order and just left the kids meal and a single panini for the older child with us. Around 15 minutes later, the kids meal came, but no panini. No one came to check, but we called over a waitress who went to check on the missing meal. They had mistakenly cancelled all of the meals (a genuine mistake) so she said one will be out very shortly. We waited another 15 minutes at which point our youngest child had finished his meal but there was still no panini, and food was still coming out for other guests. After checking one final time to no avail, we ended up leaving, even though we'd paid for the panini. In fairness to the restaurant, they did give us some free drinks, but considering we'd already paid for an overpriced panini that we never got, we were very short changed. Whilst this series of events may have been a one off. A relatively large restaurant like this needs their waiting on staff to know what meals are available before customers order, they need to stock more items, they need to be able to make adjustments to meals on their menu or be able to make things up fresh if they run out of food, particularly because the food is on the expensive side and they need to check that their customers have everything they need. It felt like a simple case of putting profits before experience and when that happens, people will stop coming.

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David Painter . 2022-04-19

MORE AT Google

Had lunch here pre COVID and the food was really good however went a couple of weeks ago and we were bitterly disappointed. The service and the staff were excellent I have to say, really friendly and polite. I ordered the roast beef dish and asked if the sauce came separately which I was told it would come in a small jug. It didn't. The whole dish was swimming in a branch sauce which was way too sweet and just didn't compliment the beef at all. The Yorkshire pudding was filled with red cabbage or something which want nice at all and the beef was overcooked. My wife ordered chicken and pesto but what arrived looked more like a chicken Bolognese and didn't taste great at all. Really feels like they're trying too hard to make the food restaurant quality rather than focusing on just delivering really good, tasty, simple dishes. Won't be back.

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Steve “SteBrad” Bradbury . 2022-04-13

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Beautiful setting in a wonderful garden centre amazing staff and venue. Lovely place to visit all year round. 5 stars

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Carol Nolan . 2022-03-26

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I used to love having lunch here with my friends but since the second lock down it's changed. I suspect there's a different chef because the food is no where near as good. There's less choice, especially for vegetarians, and the prices have increased considerably. I've been three times since it reopened, in the hope there had been an improvement. Sadly I will not be going again.

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Lesley Roberts . 2022-03-17

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Has gone down hill with the new chef and the menu and staff training on food intolerances was poor.

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Claire Dellar . 2022-02-25

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Beautiful cakes and very friendly staff. Very nice relaxing atmosphere. Not cheap but a lovely treat

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Annie Miller . 2022-02-25

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Arranged an afternoon tea for my mum's birthday here today and Ross the manager catered to our specifications. The food was excellent, staff were brilliant. I would highly reccomend. Nothing was too much trouble. Thank you.

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Sarah Bolton . 2022-02-12

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Good food made with care and attention, friendly service, a credit to all the staff involved.

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Rob . 2022-02-08

MORE AT Google

Great place, local, friendly and delicious food

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pauline . 2022-02-07

MORE AT Google

The never ending redevelopment goes on. There was no easy path from the car park to the entrance. There also where no signs indicating the safe route. Internally it has become a maze as a disabled person this is very off putting. The young man who served us in the restaurant was wonderful and the food was good. We have been regular visitors for many years but I fear this will be our last visit.

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Dolly Dreambay . 2022-02-06

MORE AT Google

The beetroot and goats cheese soup is delicious! I strongly recommend!

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George Dolphin . 2022-01-28

MORE AT Google

Lovely place, foods is a little pricey but its decent. Nice and clean surroundings and good service

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Paula . 2022-01-23

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