Toby Carvery Ormskirk in West Lancashire

Food very cold and meat very fatty

The second visit to this carvery. I will not go again it was an absolute shambles. We queued for the carvery for at least 20 mins. one girl serving with little or no support. When the Turkey needed replacing she disappeared for several mins to get a replacement everything stopped. When we were finally served no vegetables. The gravy had large lumps in from undissolved gravy granules. The food was ok. The When we left, the queue was even longer where was the manager ? the staff were trying their best but needed support. Fortunately Formby Toby is available which I will frequent in future.

Alyssa was absolutely sensational and beyond my wildest dreams as a server. However, Meg on the other hand was just okay

Food was exactly what we needed. Top service for Alyssa, she was polite, friendly and helpful. Will be returning thank you

Amazing!! Faultless service as always from the team at Tony Ormskirk. Hot and fresh food, and the staff always happy to help.

Absolutely amazing, thank to the whole team! Food was delicious, staff was amazing! I had the caraway, as did the rest of my family.

It was for my birthday meal, myself, my wife and two of our adult children came with us

Lovely inviting place. Staff can't do enough, specially Jodie who looked after us. Asked Gemma and Sophie about times of opening had a lovely conversation very knowledgeable. Would certainly recommend it and we will definitely be back. Makes a difference when the staff are welcoming.

We were served by Ella who was really lovely! However the food was tasteless, gravy was like water and the kitchen staff serving the food were miserable and made you feel you were an inconvenience to them. Can’t believe how much we just paid for tasteless food :(

Myself and my partner visited the Toby Carvery today and would highly recommend this place!! The food was beautiful, but even more beautiful was our waitresss Ella. A young girl who is at university, and ready to qualify as a teacher next year, she was absolutely delightful and the customer service portrayed was second to none!! The time and service provided by her was second to none, and she could teach many others in the industry a lesson or two. Good luck to Ella, 'you will make an amazing teacher', unless Tobi give you an offer you can't refuse!! We will definitely be returning in the near future for a special anniversary!! Thank you Ella for your time and just 'for being you' . We will definitely see you soon xxx

Excellent we go here on a Sunday if we go to the bursco carbooot.

Usually nice & quiet with tables spaced out. Speedy waitress service on arrival. Don’t need to book. Food is 7 out of ten. Not a great range of veg only pies n carrot or onions. But loads of roast spuds n mashed. And usually 3 - 4 choices of meat, turkey, ham or beef/pork Staff very polite n chatty n quick service at carvery

Worst roast I've ever had, roast potatoes were very small and felt old. Veg was all dried up. Even the yorkies were flaky. The meat was good. We didn't complain because it's not what we do, won't go back

Really busy so had to eat in the bar area Great food even though absolutely packed out Will definitely go again

Nice food and generous portions.

We had a lovely carvery. Service was very good and helpful.

Syd and Isobel were amazing, very attentive and friendly, food was lovely. Will be coming back :)

Clare was curtious and understanding to my needs

Very nice place the meals excellent Sunday breakfasts place kept very clean

Syd was lovely and polite, great roast.

Syd was attentive to our needs, 10/10 wonderful service!

Good selection and amount of food on the buffet breakfast. Will be going again.

Lucas was very attentive. A credit to the restaurant. Asked if we were okay and made sure we had everything we needed. A lovely restaurant, food was absolutely stunning.

Been several times now, nice place, nice food and very friendly staff, recommended

We came Sunday for a carvery, to find that there was only one meat turkey, no gammon and no beef!! The roast potatoes were disgusting and hard!! The chief really need to learn on how to cook roast potatoes worst carvery ever!!

This place is huge! I went for breakfast, which was the usual full English. Apparently, this is the only option. There were only a few people in.

Came for breakfast Sunday, asked chef on the carvery deck of there Yorkshire puds had bacon and onion like they are meant to, also asked where the bacon and cheese was in the hash there was no onion or cheese in, the mushroom looked like they was even cooked it any butter or oil, the other stuff was nice and hot and the servers where very nice, the chef in the other hand was very rude.

I have visited toby carvery over many years and found the service and food to be exceptionally good However my wife and I visited Ormskirk carvery on 23/08 We both had the carvery and we were appalled and disappointed at the standard of food The potatoes had been left out for ages and were rock hard the cabbage was like mush the carrots were inedible and the peas were Like bullets The mash was acceptable and the cauliflower cheese was almost devoid of cheese I ordered some pigs in blankets and they were burnt to a crisp and at £3.99 we’re not good value The only saving grace was the meat which was cooked well and tasted nice I don’t think I will be returning here any time soon Toby carvery you need a big improvement here Service was very good by the way pity the food wasn’t

Would not recommend visiting on a Sunday - not only are the meals a third more expensive, but the staff are clearly not enjoying their work and are foul tempered. The meat choice is good, but the portions are small. The veg etc is sloppy and nothing to look forward to.

Fabulous breakfast , great location & great staff especially Sophie who couldn't do enough

Amazing food and great service tonight. Very friendly and warm service. Really felt at home. The girl serving us at around 5:30pm , was awesome.

It was alright, some of the veg, was a bit hard, was a busy day for them tho

All good, food hot and delicious

Amazing food and the friendliest staff around

The order does not follow the notes nor do they offer any help

Amazing service by Isabelle, we had a lovely meal, really fresh food

Came out for a little meal with my family and I am very disappointed in everything. The food was absolutely awful! Me my brother and boyfriend got a carvery, spuds tasted like they have been left there all day dry soggy and cold vile! Mac n cheese tasted like plastic. The food was not fresh! My dad got a vegaterian dish and hardly touched it cause he could not bare to eat it, my dad had got this meal previously before somewhere else and he said it did not taste the same not even a similarity between the both. The only thing that was nice was the drinks. To top it of all the staff look miserable and rude and arrogant, especially the manger I think it is??! I won’t be returning again absolutely disgusting and the atmosphere is dreadful

was there on Thursday 25th July first there was no beef available also most of the veg pots were empty or very low so what was left was dry and crisp (carrot, onions ect) it was only 17.30hrs heavy metal music coming from the kitchen was very annoying then to top it all a young male member of staff goes behind the servery and picks up a Yorkshire pudding with his bear hand and starts eating whilst in the serving area, he then came back for another one and done the same, this time he used the tongs to pick it up .Terrible experience its put me off Toby Carverys for a while .

Food very nice it was a really quiet day so had a leisurely meal and drink would go back again.

Dog friendly. Not a lover of carvery but yesterday it was quite nice. Reasonably priced.

Syd was so lovely and efficient. Food was great too! Thank you!

Food was shocking and cold. Potatoes were black and anaemic looking, Yorkshire puddings came squashed and wrapped in cling film.

We thoroughly enjoyed our visit to the Ormskirk Toby Carvery and would definitely visit again.

Break was ok, it was quite, the wallpaper was coming off the walls in some places. Wish there was pancakes and porridge as another option. Plenty of parking. Clean outside.

Came on a Tuesday night about half 6 for a spontaneous dinner as we couldn't be bothered to cook. On arrival we were welcomed warmly and given a freshly cleaned high chair for the baby and told someone would be back to take our order. Nobody came so we ended up going to the bar to order our drinks and order our food. Upon going to get our carvery the food was not nice. Vegetables were dry like they had been sat under the hot plates for too long, the roast potatoes were hard and had a stale like texture to them, mac and cheese was like rubber. Half way through the meal a bowl of pigs in blankets were placed on the table which were inedible. They were solid and dry. A server came to check we were okay and when told about the pigs in blankets was very helpful in taking them away for us offering another batch, which we declined. At the end we went to pay and had 3 carveries on the bill, when we only had 2, however, the staff were very helpful and this was promptly sorted.

Beautiful place clean and tidy food excellent plenty of car park space price reasonable especially when you go back for more and staff so friendly and polite. ...well done to all the staff and chef 👏👏👏 nothing more to add a couple of years on ...

Best roast spuds I've ever tasted

First time visit,won't be the last, 3 adults and 1 child,. lovely hot tasty food and our server Elle was so friendly and helpful, she's a real credit to Toby carvery.. excellent service..won't be our last visit.. The Windle family.

Took my mother here on Sunday for her birthday, We were party of six, food was standard not quite hot enough in my opinion, five of us were having meat with our meals and one had the meatless option (vegetarian) We asked for a jug of water for three of us, we never got a jug just glasses of water ! We ordered 1 coffee and 1 tea which arrived with the water we also ordered 1 J 2 o which never arrived, We had our meal paid and left however when we arrived home I thought it was a bit more expensive than it should have been and reckoned it up and realised we was charged full price for the meat free option and also charged for the J2o, so just a little disappointed with this visit.

Not a very good experience,staff look unhappy,breakfast was poor bacon inedible pancakes freezing definitely won't be back

Highly recommend not ordering, they give you the bare minimum, no roast potatoes, literally recieved 2 little slices of meat, tiny bit of mash, some carrots&peas and some stuffing! Where's the rest?🤔

Amazing food and amazing service! Very welcoming! Served by Melissa and Syd both very helpful and lovely!

Sid and Melissa took great care of us. Fantastic atmosphere and staff were super helpful!

Came on a Sunday and it was very busy but managed to fit us in. Thanks to Gemma for serving us so quickly and for Syd for the service!

Thoroughly enjoyed our dining in experience with my best Friend, Dean which was made even more enjoyable by our table service from the Staff Alyssa and Sophie :))... Thank you, ladies x

Ate here yesterday and served by Alyssa. The service she provided our whole table was phenomenal, really made our whole night!

Food crispy and dry under the warming lights

Early carvery but food wasn't hot at all very tasty just shame not hot

Called for tea today with a£6 voucher which was a very good offer! Served by Ewan who was most helpful, polite and chatty- what a nice young man. Much appreciated .

I don't know if it was just because it was a busy father's day meal but the meats were all very fatty and horrible. Everything else was ok though and the staff were lovely.

One of the best carverys . Lovely good

Having been to a few Toby Carverys, and knowing that even our picky eaters are happy there, when we were on holiday recently, we thought this would be a safe bet to get our evening meal. It was the best one we've ever had! We must have timed it just right because everything was fresh and well stocked, the service was really good and we were very impressed.

Tiny amount of meat, wrong side order, watery gravy.

My grandma came in today and was served by a lovely boy named Ewan, he carved for her, got her veg and took her to the table. Thank you Ewan! She said the food was delicious!

Food was ok. Service was pants but I have suspicion that the guy that served us was the only one working the entire bar and food side of service didn't see another member of staff anywhere.

Hardly nothing on roast dinner

Stunning service, couldn’t ask more from the servers, made me and my mrs feel very welcome. Gutted couldn’t have more meat but oh well, the chef that served it was very sound, even had a chat with me about tattoos, his were sick 🤣 Will be coming back 100%

Brilliant food ,lovely staff absolutely superb

The staff are very good. And the food is good.

Not many staff about, but we were welcomed, shown to a table and offered drinks quite promptly. Needed to use the gents bathroom (near the carvery hotplate), washed my hands (no liquid soap), electric drier did not work, no paper hand towels in dispenser, thought to use toilet tissue as an alternative. First and second cubicle floors were strewn with toilet tissue, wet and looked totally ignored by cleaning and maintenance staff. Reported to waiting staff. Poor show for an otherwise pleasant place.

Simply the Best... Normally it's good but today has been the best food here I have ever had, the roast beef was incredibly juicy and the Yorkshire puddings were so light and crispy.. Thank you...

Should've picked up on the vibe as soon as we walked through the door. 6.30 on a Saturday night and hardly a soul in the place. Food was bland, luke warm and not very appetising. Waiting staff were the only highlight as did make sure on more than one occasion if we needed anything. Should've asked for my plate to be popped in the microwave to warm it up!!

Polite staff, good choice of veggies and a very reasonable price

I was pleasantly surprised at the quality of food

One of the most disgusting breakfasts I have ever had at a Toby,dried out sausages,slimy eggs,rock hard bacon.......not impressed!!

Servers don't want to serve people, managers prefer to stand about chatting rather than running the business, food is average.

Food was ok the carver was a bit small on the meat slicing. Never used the carvery before here . Don't understand why toby carvery in general don't serve turkey gravy. The vegetarian one is always lumpy and tastes horrid. A chicken gravy or Turkey would be lovely.

Had breakfast for the first time 23.5.24 as recommended by a few, it was not to any standard at all. The staff were not engaging, the toaster is a 2 slicer that takes around 10 minutes to lightly brown your toast, so if you got your food before your toast it would be cold and pointless.food was disgusting mushrooms wrinkly and dried up, tomatoes were like soup, the sausages were dry to the point the skin was separated from the sausage, hash browns were warmed up, the bacon was either leather or something quite close to it. No fresh juice just tea and coffee.very disappointed and will not return save yourself from a disappointment and go elsewhere.

We go for breakfast when we can. The food is good. Plenty of it and the staff are welcoming what else could you ask for

I am autistic and have an intolerance to cheese. One of my biggest fears is cheese due to the texture, smell and taste. I informed toby carvery not to put any items with cheese on my carvery and they still did. the cauliflower was in a cheese sauce which then melted onto the rest of my food and i had a meltdown and couldn’t eat any of it knowing that there was cheese next to and on my other food! The roast potatoes were also rock solid and burnt. The turkey was purple so therefore also inedible. My food came freezing cold and i do not own a microwave to heat it back up. I also requested if i could have other veg as toby carvey does a wide selection and not just peas and carrots however they did not take any notice to my notes. I couldn’t eat the veg anyway either has the cheesy cauliflower was sat on top of this. I am beyond appalled that people take so little notice to dietary requirements and people with autism ect as something as small as this set me off.

Servers seemed rude, watched us eat and were very blunt, had no manners towards us and didn’t check how we were for the duration of our stay. The girl serving asked every table around ours how their meals were, if they wanted anything extra or any additional dietary needs but not us, the potatoes and yorkshires tasted old and a lot of the veg was very dry like it had been out for a while.

No spuds with dripping left (20 min wait) no stuffing (10 min wait) no gravey left had to wait 5 min to make more.as I'd already got my meat I ended up with normal roast no stuffing and a cold dinner as waited for gravy

Excellent eatery, clean, polite and helpful

Went there today,food was chronically bad.When I said we were only given a small amount of beef I was told by the waitress we are only allowed 165 grammes of meat each unfortunately it wasn't meat it was fat and gristle totally unedible veg also luke warm although the plastic serving spoon handles for the veg were scalding.My elderly father wanted a child's portion the waitress again said that children portions are only for children my dad has terminal cancer and only eats a few mouthfuls so we paid £14.95 for a spoonful of mash and gravy he couldn't eat even a mouthful of the beef as again it was just gristle and fat.Overall service was OK and i appreciate shes just the messanger for Tobys in house policies but food was very poor . No wonder it was the only place we could get a Sunday lunch table at short notice, will never set food in a toby in again.

Missing item ,food cold and tasteless Highly not recomming

good food. jodie was our server and was absolutely incredible, speedy and good service around :)

Breakfast was well cooked and good selection!

Today we visited Toby carvery Ormskirk Ellie was the girl that carved the meat and very pleasant and patient and Gemma was the lady who served us she was also very bubbly and very polite. Well done Toby carvey

It was nice and i wiped gravy up to keep it as clean as it was.

The Oxford English Dictionary defines outstanding as “exceptionally good.” I define it as the entire experience provided by the Toby Carvery in Ormskirk. Not only is the atmosphere is a welcoming one, and the food both simultaneously delicious and nutritious, but the service stands alone above all. Our server today, Syd, seated us exceptionally quickly and brought their A-game with regards to table side conversation. I cannot recommend this establishment enough; especially when staff members like Syd are on shift…

Incredible meal. All a man could ever want. The service was great, Syd not only served great food but also great banter. Next time we visit it will not only be for the food but in line with Syd's rota. With a brilliant spinach pithivier and plenty of options, who knew a vegan could be so happy in the carvery? Big thanks to Toby and Syd for a great meal and experience.

Today included a wonderful carvery which included an incredible selection to sink my teeth into. The service today from Syd was top notch and the banter to follow this service was well and truly above incredible. I would like to thank Syd for making my week and for a mouth watering carvery. PS We would love to have Syd join us for a meal in the future Love Sam

Wonderful food at reasonable prices. Our server was Syd and she was excellent

Food very bland , scruffy environment, uninterested staff

My server Sydney was incredible it was our first time here and she talked us through the whole process was amazing great food just bit of a wait but definitely worth it

Went here and had a good experience, the staff were friendly and the food good and worth the price. Atmosphere was good and better than expected as I’d never been before. Recommend 100

We go often, I love Toby carvery!

Had the best night at toby carvery and our server Syd was amazing so welcoming and helped us with everything we needed, the food was also amazing, thank you

lovely evening out and great food, portion sizes were perfect! shoutout to syd our server, chatty and polite, checking we were alright the entire time. will definitely come back!

Sydney was an amazing. So polite and great customer service ☺️