War Horse in Chorley

Our local pub and we love it, staff are always friendly and very accommodating and welcoming. Caz in particular always takes time to chat with us and have a catch up :)

A stand - out eating pub. The staff/service were/was polite, friendly, quick and efficient. The meal was as good as I could have expected (fish, chips & peas+millionaires cheesecake for pud)for the price of a great deal with two meals for cheap as chips cost. Mega Breakfast & Full monty grill my next choices ASAP.

Family friendly, homely atmosphere. Staff helpful and kind, there was a little mix up with my order, promptly amended.

Excellent service and they even agreed to do the breakfast menu on a Friday which they only really have at the weekend. The breakfast was excellent and something that they should do all week.

Very good food came fast and well mannered definitely would recommend and come back and good price and went well with a pint

Negative atmosphere non-friendly staff.

Good size meals, food quality has dropped off a bit lately.staff friendly enough.good family atmosphere.

Went tonight 12th October and we ordered the fruit salad which says it's vegan for a child with a server dairy allergy. The fruit salad came with ice cream on!! When I brought it to the managers attention he didn't see the problem and didn't offer an apology. He reluctantly went and got a new one. This place is usually good and the other manger is much better!

Special offer on a bottle of wine, my friend bought onto half price. £8

Had a delicious Korean bbq chicken burger and loved it and had a nice chat with Caz. GREAT SERVICE🤩❤️

Great service by Ainsley, always happy and smiling and nothing is too much trouble.

Regular at the pub. You recently replaced a lot of the old TVs around the venue for newer ones ahead of the Euros in the summer. This was a great idea, but we were recently told that most of these new TVs are only freeview, which means they don't have the channels to show Premier League/Champions League football (or really any sports at all). It would be great if that could be addressed so all the TVs in the venue could broadcast channels like Sky Sports, TNT etc.

Visited today with my parents, never had been before so didn’t know what to expect. I can definitely say we will be returning! Service was quick, food was great and Declan was more than happy to help and very attentive.

We come every Wednesday for the Quizlive Quiz and have done for over a year now it's fantastic! Colin is a great host, really funny and entertaining! Five stars for the quiz and atmosphere. The one star is for the food. We decided to stop ordering food, putting it politely it's really terrible, it's got worse and worse the last few months. Had a lot of really bad incidents with the food recently that's now completely put us off. Improve the food please (and the gluten free options) so we can eat on quiz night again!

Lovely fish & chips, cooked fresh & u get a plate full, defo go back

**update 3*** emailed like they asked several days ago and they never replied. Proved the money was taken from my bank account, and was told they can't do anything. I went through PayPal for a refund. But thanks for never refunding me for the original issue (not the duplicate app issue), that you promised to refund me for, and ignoring the email that you asked me to send. They are replying here like they're interested in helping people, and then ignoring their emails, that they asked people to send. (All over £6 - are you guys really that desperate for money? I guess I can kind of understand considering how bad your customer service is) ***update 2** mistakening came back, the app took my money, I have proof I have been charged and the money has been taken... But they didn't get it on the app so... Pay again 🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️ Moreover, the lady that served me with the below has now said she didn't offer a refund. Will not be back, and I'm sure they're happy about it. I've been coming here happily for years. But never again. **Update 1** Originally gave a 5 star review, but after my recent visit, I can't leave it. I ordered a special. It came out missing ingredients. They brought it back and added... Some. They claim they don't do it the way the menu advertised. So I requested a refund. She said she would give me one (I have yet to have it) and offered a replacement. I ordered an item of equal value (not more expensive). It came out wrong again - missing ingredients. I said nothing because I could tell they were busy and must be hiring new staff. (Though I ordered a dietary requirement meal and it came out obviously not meeting those requirements due to random ingredient substitutions). Anyway, I ordered dessert... Again, somehow, they got that wrong too. So of 3 things I ordered, not one of them were done right. Extremely disappointed. They didn't seem to have a lot of staff and were obviously training that day. But they really need to do better.

UNREAL place, need to get the battered halloumi back. Dylan is fantastic. I've never met such a fine bartender, I will certainly be returning 👍

Great pub, great atmosphere. Staff were lovely.

Absolutely horrible experience here lately. The food isn't as advertised on the menu. And one staff member (older) is awful. He used to be great but it's not worth going to anymore. It's more hassle than it's worth.

Karaoke was a proper laugh can’t wait for it to be on again next month. Plus I won best singer so was buzzing. Staff Brendan, Jess and Amy were great

Great atmosphere for karaoke night, much love for Brendan, Amy and Jess doing great job and helping us all have a wonderful time

Good food, atmosphere and staff. Lovely night!!

Had an amazing experience on Friday night at the warhorse I was served on the bar by a funny man called Brendan made me laugh all the way through my order and put a smile on then my food was brought to me hot and served by duty manager Lauren who was really friendly and attentive and chatty. Made sure I was happy and satisfied with my food served with a really good smile Very professional and bless the two managers were both run off their feet and the karaoke was such fun definitely my new local as I’m new to area.

AMY ❤️ karaoke really good fun night.

Served by Ainsley, and no issues when ordering for 5 people. Food was great. Had a slight issue with the pint pulled but the bar manager replaced it with no issue. UPDATE - served by Ainsley again and zero issues. Wonderful attitude and went out of her way to help with my order (after I'd paid!)

Brendon and Jess and Blake, Brian are sound :)

I come here with my workmates for the smartphone quiz on Wednesdays and we all really enjoy it. Colin the quiz host makes the evening really fun and enjoyable. There are sometimes extra prizes which anyone can win which is great and even a rubber chicken prize, which my team wants to win very much haha. We did the comedy quiz last night and it was so great hearing everyone sing The Fresh Prince of Bel Air theme!

Came to this place a few days ago. Food was bang average, good job I'm not allergic to microwaves! What let's this place down is the staff, dignitas has more soul. Staff are abject, rude, unhelpful, everything is to much trouble with the exception of Gabriella who is the only shining light on a pub that is in need of some major TLC for its customer service. New management about as useful as an ashtray on a motorbike.

Great local pub, Amy and Jess are always amazing, happy and service with a smile and always look after us when we visit 👌🏻

Food was nice, it's a decent place for a local for us.

The staff are great and happy. Amy is friendly and hospitable. Brendan is also on the ball with discounts and offers. Great pub for sports and a good pint of Peroni.

Brenda's is so friendly and helpful. Food is great and atmosphere is always amazing

Brendan and Chris are fantastic

Great pub, lovely staff and lovely food

I come here every Wednesday for the smartphone quiz. Quiz is £2 per device. Theme quizzes at the end of the month. There are some great food and drink deals on a Wednesday. The venue serves cocktails. There is a play park and outside seating also.

Good fish chips glass of orange all gone empty plate

Not really great I ordered a chicken bbq burger. And the chicken was well over cooked and the manager wasn't for giving a refund.

Food by Chef Blake was nice and well cooked. Ice-cream was Massive after ... Server Brendon was a bit of a nutter (in a good way lol) would return..

It was amazing and the food was so good good job blake the chef and server brandan well done ✅

Came in for the first time tonight since I left this pub after working here and after the kitchen managers have now left. Let’s not go into details of why I left but many other reviews may let you get the idea as to why! I used to work here and eat here every Monday with the kids and come here and always say how good the food and service was when the last kitchen manager was here. But tonight I’m absolutely disgusted. We ordered the kids food two kids meals, sausage, chips and gravy, kids tacos, fish and chips, Korean burger and a chicken tikka. Now then the chips were cold, the fish looked like it was done on the grill it was black! The kids tacos the chicken was smaller than my pinky finger and my partners burger bun was cremated and then the curry was so watery it was unbelievable I needed a soup spoon to eat this. The atomosphere in here is so depressing and it’s absolutely dead now on a Monday when it used to be so busy. No one greets you anymore, everyone looks depressed and moody and who could blame them with the current state of the place and what’s happened to it. The service however wasn’t too bad and I got a smile when my food went down but other than that shocking. I can’t stand this place now and I Used to enjoy eating here. AVOID!

Lovely bar staff. Brendan at the bar was very helpful with my mum gluten intolerance and the food was delicious. Credit to the chief Blake who was very accommodating with my mother's needs. I would definitely return

Went in at lunch with friends and kiddies, placed our orders and after 25 minutes after being told 4 times my coffee was on it's way, I went to the bar and complained all I got was sorry every time. Whilst there a lady was getting a refund as she'd been waiting ages for hers! I complained saying you take the money then don't deliver, meanwhile a guy who had just finished serving someone said I'll do it. Meanwhile while I'm still complaining saying it's been 25 minutes for the kiddies food( who were moaning) I asked where the manager was, this same guy making my coffee said that's me! ( he was quite happy for the staff to take the complaining though!) I told him it was disgraceful all the waiting and he replied 25 minutes was acceptable! The food came out 10 minutes after that making it 35 minutes. Well I think you need to go on a customer service course as this is totally unacceptable! The pub wasnt even that busy .We live close by and the last time myself and husband went in for a drink in the evening there was 1 person serving, we waited ages and the tables were disgraceful as no one was collecting glasses, I thought I'd give it another try, but sorry this is the last time now that we will support it....... UPDATE.after owner replying to this review saying he woukd contact me...it is now nearly 2 week later and he never phoned me!!! Says it all

Visited again today with our three granddaughters, food not quite as good as previous visits, ladies toilets no soap in dispensers. Staff always helpful

Our meal was ordered at 6.45 and was told hour wait at 8 .10 still no meal was about to complain but the meal came the waitress said sorry for the wait no onion or salad on the burger a lot of other people complained some walking out some asked for money back it was the worst hungry horse been to wasn't like that few months ago when went sorry we will not be going back

Ordered 2 burgers. After 60 mins I asked how long and was told 10 minutes, in total it Took 1hr 25minutes . After 1hr10mins we went inside as the sun had gone down, we informed a member of staff who said it was OK. The waitress who eventually brought the food was rude and said she'd been wondering around outside (she also said our friends hadn't ordered the wings not brought (before bringing two sets of wings out when a member of staff was shown the app order...). The manager was rude when challenged which we really didn't expect. We've been coming to this pub since it opened over 10 yrs ago, this was by far the worst experience we've had not only in this pub but in any pub.

Been tonight with my kids as I booked waited for staff to seat us. They didn't come so found my own seat ordered online as you couldn't get to the bar for all the dirty glasses. Waited over a hr for the food despite asking staff a few times about where the order was.The food had cold spots and I ordered off the gluten free menu and within 20mins started with stomach ache and needing the bathroom worse experience every and staff didn't care. Even saw a staff member holding a lid of a bun with her finger to take to the customer.

Nice calm place to eat at midweek lunchtime. Staff friendly and helpful. Food nice for the price.

Terrible pub, incompetent staff, cold food and dirty tables. We waited 45 minutes for a cold wrap, and a further 20 minutes for ice cream. Reminded staff 3 times about ice cream.

I didn't want to leave a review as everything and everyone should be judged on their own merit ..... however ......... This place needs closing down to be refurbished, new management trained and a new approach to customer relations. The amount of staff who have left shows why the place needs closing. It's actually depressing walking into the place to be met by miserable staff - I'm not going to name names but it's the same person everyone on the village talks about for all the wrong reasons (miserable/rude/ignorant). Just a very rude individual who shouldn't be to work front of house/manager/team leader whatever role she is. From what was a very welcoming pub, I personally will be avoiding until changes are made. I feel for the few decent staff that are left. The Bobbin Mill is the exact opposite of the above. More expensive and further away but at least your welcomed each and every time by people who actually want you there.

We have just been there for a meal it was not very good my other half had a breakfast he did not enjoy it at I had a Sunday dinner beef was not very good it was warm

Food was excellent for us both 11 out of 10 Great value for money service great also Would deffo recommend Kudos to Blake the chef

Holly served us with a friendly attitude. Absolutely, nothing was too much trouble for her. Our food was hot tasty & served timely I would recommend a visit.

We booked a table for 12 short notice for my nieces birthday. When we arrived we were promptly shown to our table. Brendan came over and explained to us that there was only one chef on and that to get our order out as promptly as possible we should put the order in all together for all courses. He dealt with our drinks order quickly and made sure we had everything we needed throughout the meal. Our family meals can be quite chaotic to say the least and we were pleasantly surprised with the service. Thanks

I came on a Sunday and had the Tandoori chicken sizzler. It was absolutely delicious with great tasting chicken and good accompaniments. Bar staff were friendly and serving staff too. Delivered swiftly and couldn’t fault it.

Very busy, book a table before getting settled otherwise you can find that the table you are sitting on gets booked and you have to move , Staff nice and friendly even though it was very busy, Some good offers,

Not excellent at all. Lack any care for customers and the management just can’t get the staff ratio correct. The wait for a drink and food is excessive even when no one is waiting.

Amazing food, portion size and service. We did feed the family for £15 offer. Two adults and two children. All had amazing hot! meals. Got drinks and desserts too which were gone as quickly as they were served so definitely a hit!

A great afternoon had with friends, staff actually smiling, caring, and attentive to customers. So obliging have to say the food was some of the best we have had, and I have been to a few of the Hungry Horse chain. My friend is a vegetarian and had the mushroom and veg pie and said it's the best she had ever had. The bonus was the pub classics of which that was one was two for £12.49. We will definitely be back soon. Thank you Ainsley, and Brenda and chef Mark.

Absolutely amazing service. Food and portion size was unbelievable. Manager came and personally checked everything was OK. We did the feed a family for £15 offer plus drinks and desserts which were gone in seconds so I think they were a hit too!

Absolutely atrocious food. “Rare steak” came incredibly well done.

Nice cl ean pub good reasonable priced food take it all back went in again Sunday lunch turkey dinner absolute rubbish roast potatoes burnt mash hard frozen veg got money back and left no return for me

Absolutely abhorrent service, people waiting 20 minutes to even have someone come seat people and we were half way down the queue so even worse. Was much better with previous management, loyal quiz goer and patron no more!

Had some good offers on which made the pricing very good and all of the food arrived quickly, all hot and portion sizes were spot on. Will definitely be back.

Food was excellent and service was excellent especially Ainsley behind the bar

Brendon very friendly polite professional and curious lunch with daughter today couldn't fault it thanks guys

Food was Awfull, overcooked like shoe leather burgers, cost £13. Srvice at the bar very slow. Staff like buses came in 3s. Overall, horid experiance.

Came here with my partner and children last week, and will never return. Having been to many green King pubs this is the worst I've ever been to. Only 1 disabled toilet available both male and female toilets closed. Drunk women falling over my children and I wouldn't mind but had small children themselves. Tables full of dirty plates and empty glasses. Not enough staff serving behind the bar food taking forever to come to the table approx 1 hr wait. No apology or explanation from a rather unapproachable lady that was stood behind the bar not sure of her name. In essence this pub should be visited by green King and placed into emergency measures at the earliest opportunity.

Lovely afternoon spent in the War Horse, friendly & helpful staff & bar staff, cant do enough for you,thanks Caroline & Brendan!

incredible pub with an incredible weekly quiz, all topped off with the impeccable service from pippa and her team

Came here for quiz great atmosphere and food and looks like Brendan’s going to be a great addition to the War Horse

I attended to play poker and ordered a meal. 1 hour 15 minutes later it had not arrived. Meal cancelled. No apology. No explanation. No eye contact. Several female customers were clearly very drunk (8.30pm) with children in tow. (Someone must have served them drinks 🙄) The staff member was in danger of being assaulted but walked away leaving the women screaming at the top of their voice. Really poor service and clearly a pub not on top of its game. (Former head of police licensing - retired.) If I was still serving I'd take them to review. If I find this again on my return visit, I may just do that as a private citizen. Disgracefully run venue, breaching at least two of the 4 licensing objectives.

Customer service was poor. Wouldn't come back. Toilets were awful. Long wait for food.

After finally finding a table without other peoples leftovers on it and one of the still staff cleaning it, we chose what we wanted off a sticky menu and went to the bar where I was asked 'can I help you' after standing there for 5 mins. I asked to order some food and a rather sour faced staff member asked if I'd booked. I said no (never have before) and was told they were only taking orders from customers that had booked tables for the next half hour due to them being busy. She said we could sit and wait but we didn't. Why bother having a sign saying find a table and order at the bar or via app. I did notice that the cleanliness wasn't up to standard and was quite dirty in fact. Went to the Hartwood instead and were treated like royalty.

The food service was excellent, but the wait time for the food was quite long. It took over an hour for us to receive our food.

my previous review was 5* that is when Martyn run the pub. now we have 2 people that are incompetent to say the least! staff turn over is unreal cutting hours the staff morale is on its knees on a got Friday evening 2 bar staff on with co manager looking like a face that thunders Not very welcoming at all. To que on a Friday 20 mins for 1 pint is a disgrace. Green King have a look at what's going on here or you will lose this pub in 12 months

Get rid of these managers they are running the pub into the ground. Good staff are leaving by the drones cutting staff hours not being visible when things get tough. AVOID bobbin mill is better. I feel for Pippa and Jess as this is going to end one way

We can recommend the war horse once again. The food was excellent, the service was excellent, and the atmosphere was just perfect. Had a great night. Thanks, guys.

Really nice food. The beef was juicy. The bacon was juicy. Unlimited mayo.

Yum yum your burger filled my belly and made me very happy happy

Usually we have a positive experience however today it was awful. Food was cold on arrival. Sausage under cooked. Salad that was just lettace had a long blond hair in it, which i mentioned to bar staff. Bar staff promptly put long hair into bin and didnt let kitchen know. Only one side of chips came out and we had to have them check menu before they would give 2nd portion. Overall not the best experience. Also have previously had pie but wouldnt gwt it again as i dont like microwaved pie but thats just a personal preference the ibside of pie was nice

The place was buzzing as the football was on, it created a fantastic atmosphere in there. The service was okay, but did have to ask for our plates to be cleared. The food was not great at all, my partners steak was overcooked, my mixed grill was inedible, and my stepdaughters wrap was wrapped in a totally strange way that it took her 10 mins to work out how to eat it, and when she did, it was just falling apart. We were offered a dessert, but even that wasn't great. I don't think we will be returning any time soon 😔

Went in for the Switzerland game in the quarter final of the Euros. The place was packed but the quality of service and food did not dip. Caroline, in particular, was an enormous help in arranging to table perfectly for our viewing and then helping to book again for the Semis. Thank you Caroline.

Great service. Was at in the beer garden in the rain waiting for football to start. Server Caroline helped us out with a seat inside.

Such a good experience at the war horse, I had the chicken tikka masala with chips and it was nice, lovely meal, nice atmosphere and the service is good, very nice people..

The service at warhorse was amazing and polite i enjoyed the classic chicken Newyorker it was wonderful and the people are nice and very good atmosphere.

Good choice of food, value for money and service. Thanks go to Rose our server and Kieran the chef.

The warhorse is our local, it has a lovely atmosphere, the staff are always friendly, James is great always stops chats, asks if we need anything, the food was very tasty, the Korean burgers are delicious, as always looking forward to our next visit 😀

Ate a great burger here recently, chef Samantha was excellent, will definitely come back.

I ordered a sizzling 28 day matured 8ounce sirloin steak. With sweet potato fries and coleslaw. I have had this dish previously, and I enjoyed it so I decided to try it again. Bad idea, the first steak arrived, and even with the knife supplied, it was impossible to cut through, even my niece couldn’t cut it, just gristle. I asked for a new one, which took 20 minutes to get back to me. I did try to cut it, but then asked my niece to do it. She did manage, most of it, again very, very gristly, I managed three bits, then had to leave the rest. The waitress came over and asked if we had finished, I again complained, she just said sorry, no offer of a refund or anything. That wil be the last time I recommend the pub to anyone. Very disappointed

Food was good and waiter was very pleasant.

I tend to come in on Wednesdays for the quiz. Colin is a great quiz host and a really nice guy, made us all feel very welcome and the quiz is great, I like all the different types of rounds it has. There are some good food and drink deals available. Last time I was in I had a chicken burger, food was served quickly and was tasty. There's a good sized car park. Also an outside play area for the kids.

Lovely food and great service

The second time we've been there, the food was great, had chicken & smoked bacon wrap. The portion size ample, so good I had no room for dessert.

Friendly service and good food 😋 have been here a few times

Great food, staff are great with the grandchildren

Decent pub grub, reasonably priced food and drink, friendly staff, although generally short staffed. Nice beer garden. Green King could do with putting their hand in a pocket and spending some money on a good local pub on a busy village

Every Wednesday at 8pm Quiz Live bring you the best smartphone quiz night at War Horse. It's £2 per device to play & lots of fun! 📲 Cash prizes for 1st, 2nd & 3rd 🏆 Jackpot Joker 🃏👀 Themed quizzes at the end of the month Food and drink offers available as well, book your team a table today by contacting the venue directly ☎️

Excellent service and fair priced

Absolutely awful experience at the War horse on a bank holiday Monday. Ordered food for the feed the family for £15. Order came to way over £30 until we asked. The bar man then said I was ordering what you said- rather rude and wasn’t very helpful in what we should actually be ordering. We waited for over 20 mins for food then a lady came and said did they tell you it’s a 40 minute wait for food? We had 2 very hungry toddlers and a child. The bar man did not mention the 40 mins wait otherwise we wouldn’t have bothered. The whole experience was a shambles and we will definitely not be returning again.

We took a party of 20 last night. From booking, to preordering to the actually night was really easy! Rose, the duty manager on, was very accommodating and very friendly! Even on a busy day with the FA cup final and the fight on, everything was cooked well and everything came out fast and efficiently. Thank you War Horse!! We will definitely return!!