GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2.0

Based on 16 opinions finded in 1 websites

site_photo3

Nº 1218 in 1383 in Leicester

Nº 53 of 53 Chinese in Leicester

Score
OpinionsNoteTripAdvisor162.0

comment_iconOpinions

Placed an order to collect. The food was really good, it's just a shame that the lady behind the counter is so unwelcoming

site_logo

Adele G . 2021-08-28

MORE AT TripAdvisor

Chicken balls so tiny no chicken in them Hardley very crunchy , only warm when it arrived and has totally gone down hill

site_logo

Louisesaunders . 2021-07-02

MORE AT TripAdvisor

Ordered from here because our usual Chinese wasn't open. The food is full of flavours, enjoyed it very much, I will be definitely ordering from here again.

site_logo

Declan W . 2020-04-10

MORE AT TripAdvisor

Waited 2 and half hours for delivery and it never turned up!! Absolutely gutted! Got full refund, but still starving!

site_logo

Harriet T . 2020-01-11

MORE AT TripAdvisor

Don’t have one bad thing to say about this place Food is on point... very helpful and polite Overall very good

site_logo

Kaesha J . 2019-07-15

MORE AT TripAdvisor

Food not too bad, however since i found out it was Halal i have stopped using it, god knows why we are being dictated to by a minority? Not supporting that barbaric nonsense so voting with my feet.

site_logo

Tony_T12344 . 2019-06-16

MORE AT TripAdvisor

Ordered an hour before I wanted to eat and got a delivery time slot. 15 minutes after it was due, I called to ask where the food was. No apology, just told it would be another 5 minutes. No food arrived. Called to complain, they put the phone down on me. Called again to ask for a refund and they promised one. They’ll just lie to you and tell you whatever will get you off the phone. Will never order from here again

site_logo

hotelvisitorUk . 2019-04-10

MORE AT TripAdvisor

The other reviews are so bad, glad I tried it for myself. The Chilli and Salt prawns are the nicest I've had in a long time. Juicy, Tasty and Crispy. Delicious

site_logo

Cathyandpeterw . 2019-03-15

MORE AT TripAdvisor

This meal was covered in grease in that it poured off the plate. Our hands from handling the plastic dishes were covered in grease. The dishes lacked taste flavour and the dishes were lacking were they should contain. The pancake rolls were covered in grease. The curry was like watery gravy no taste and no consistency it just pooled around the edge of plate. Never ever would have anything from this place.

site_logo

Tracey B . 2018-12-21

MORE AT TripAdvisor

Disgusting customer service waited a hour already and now been told we have to wait a further 45minutes nobody said sorry just said we’re busy

site_logo

itschels135 . 2018-11-23

MORE AT TripAdvisor

They gave me a chow mein with an expired sauce on top of the food! When I went to ask for a refund these were the exact words of the lady : " Now we are going to have to waste food, we serve the same to all customers" , she was actually complaining that I was returning out of date food!! Then she said " oh you dont like chinese food" we replied and she turned her back on us and said " oh shut up " !!!!! I HAVE NEVER SEEN SUCH TERRIBLE SERVICE oh my goodness! avoid!

site_logo

Catia C . 2017-11-13

MORE AT TripAdvisor

My parents used Wans back in the 70`s. Have had some lovely meals from there myself. However, the standard of the food now is appalling . Purchased a meal from there tonight, 90% went in the bin. Disgusting. Never again.

site_logo

DebF356 . 2017-10-10

MORE AT TripAdvisor

I've been ordering from wans for years, usually good food and a good experience. I don't know if it has changed suppliers or if it's to do with poor management..it's now absolutely shocking. Food undercooked and Forgetting parts of orders - asking if it's Ok to send them the next time I order due to them being busy as the DELIVERY DRIVER...(Yes, stating the obvious part of his job...DELIVERY DRIVER..) Forgot to deliver. Absolutely rude staff and will not be ordering again. The idea of a takeaway is to be fast, cooked and to actually deliver the food. Would of been quicker and more reliable to go to china myself.. What an absolute waste of time. Raging.

site_logo

Phil C . 2016-11-25

MORE AT TripAdvisor

I've been using Wans garden for over a year and always had fantastic food but for the last couple of months it seems that this takeaway don't recognise there loyal customers I asked how long for delivery they say 45 mins 90 mins later still no food when I ring I get screamed at absolute shocker of a place and need to learn some customer service!!!!!

site_logo

Kellebel . 2015-11-28

MORE AT TripAdvisor

This is the worst experience of my life with this restaurant they have got no manners they call you a liar and very bad at time keeping ordered my food at 6.05 rang up at 7.00pm and they wasn't even thinking about cooking my food I don't no recommend this takeaway

site_logo

Kieran1137 . 2015-04-14

MORE AT TripAdvisor

I got a meal for four of us and it was freshly cooked and there was plenty of it It was very tasty Perhaps they have improved following the other review

site_logo

abdulabdula . 2014-10-25

MORE AT TripAdvisor

Similary restaurants in East Midlands

restaurant_img
2.5

130 Opinions

location-iconNarborough Road
Chinese
outdoor_seating_234535takeaway_234535delivery_234535

The food is terrible!! They can go serviced is terrible!! Rude and lying owner!! Will not take responsibility for anything!! AVOID AVOID AVOID.

restaurant_img
2.6

82 Opinions

location-icon79 Hinckley Road
Chinese
outdoor_seating_202419takeaway_202419delivery_202419

Ordered twice from here amazing food munch box b is lovely well worth the money, Ordered prawns as extra big and beautiful. Will definitely recommend and will order again.

restaurant_img
2.9

241 Opinions

location-icon24 Braunstone Gate
Chinese
outdoor_seating_79542takeaway_79542delivery_79542

Honestly fantastic food, front of house were polite and friendly. Unfortunately been multiple times and despite Google saying there open, they have been closed each time.

restaurant_img
3.0

3 Opinions

location-icon4 Southgates
Chinese
outdoor_seating_317578takeaway_317578delivery_317578

Lovely food last Sunday followed by a lot of fun upstairs singing karaoke. Definitely the best Chinese food I've had since moving to Leicestershire so I'm looking forward to going back there for more

restaurant_img
3.0

17 Opinions

location-icon70 High Street
Chinese
outdoor_seating_80294takeaway_80294delivery_80294

See my review under Korean Restaurant, had a great Barbeque meal with friends. New menu, which explains the food and very friendly, helpful staff