Based on 66 opinions finded in 1 websites
Based on 66 opinions finded in 1 websites
Opinions
Usually receive the highest customer service at the Walled Garden - never any complaint even at busiest of times - but not today. No queue at the counter which I thought great (most unusual as usually rammed). Three members of staff stood chatting behind counter & carried on, even though knew we were there. When we they eventually finished their conversation, one asked rather abruptly for our order - no pleasantries or anything. Got to end of counter to pay and collect - she got it wrong as I’d asked for takeaway and she made extremely sarcastic comment. Puts you off - nothing wrong with a smile and polite customer service in my opinion!l Unfortunately encountered her again when went to buy takeaway cakes a bit later - friendly service wasn’t in her vocabulary. Would recommend staff go on customer service training - especially the staff member with a slight foreign accent who was doing the serving today.
Lynn052014 . 2024-06-23
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Went here for afternoon tea. When I phoned to book the lady was very obliging and helped to find things for the tea that we liked. My husband is veggie and Im fussy!! The area had a lovely atmosphere and the ladies who looked after us made us feel welcome and nothing was too much trouble. Sandwiches were lovely and fresh with good fillings. Scones lovely and the trifle and little desserts looked and tasted gorgeous. We have had afternoon tea at The Bothy before but much preferred The Walled garden. Unlimited tea and coffee.
Jane G . 2023-04-30
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Had a club sandwich, which had bacon chicken egg mayonaise and salad , it was tasteless and seemed soggy , probably because of the egg mayonaise , had a portion of chips, but wish I hadn’t bothered, they just didn’t taste right , maybe the oil was old, the cappuccino was fine and we had a raspberry scone which was good , but all told I felt we had wasted £32 which was not cheap for two sandwiches and two beverages
David . 2023-01-31
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Fantastic afternoon tea in the walled garden. Lots of food available, deserts were very tasty , service was fantastic, we will return- thank you
Jess B . 2023-01-03
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The restauarnt has expanded a great deal over past years It has both indoor and outdoor seating . It has undergone a lot of renovations and is a pleasnt place to spend lunchtime.. The menu is varied with hot and cold options, cakes and pastries . However, it is quite expensive .
Katrina D . 2022-11-03
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We come regularly for breakfast and are never disappointed the food is always very good the queue to order is quick moving and the food is quick to be brought to your table
dianet706 . 2022-09-29
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Visited The Walled Garden on the August Bank Holiday Monday with my family during lunch time. As you'd expect the place was heaving, with a long queue for each of the serving areas. Despite the chaos, staff were smiling, engaged in a really friendly way with my 4yo, and the food was quick and tasted great. I really appreciate the positive attitude despite the busyness and stress or must have brought on!
webbo2jw . 2022-09-02
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Received a voucher and Booked in here for an afternoon tea, was expecting to be in the main restaurant, but much to our surprise we where taken to a separate more relaxed building at the far side of the main building. There was relaxing music and a nice ambiance. The service was excellent and couldn’t be faulted. The food was also very nice and not overwhelming in quantity like a lot nowadays Would definitely go again thoroughly enjoyed it
252grahamew . 2022-08-12
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Called in to walled restaurant after ordering beautiful Christmas tree , I had ham and cheese toastie with side salad , it was delicious , husband ordered Yorkshire pudding filled with rich beef stew unfortunately it was quite cold so I took it back and they changed it for a fresh one which was hot and really good , had strawberry gateau and coffee (well it was nearly Christmas !!) the cake and coffees were delicious , this place remains our favourite place to pop in to for a quick bite , also the staff are always lovely and helpful .
JULIE H . 2022-01-10
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Thi restaurant has been created from old greenhouses and is wonderful. Good selection of food and drinks. Staff friendly and helpful. Spacious and clean
Paul B . 2022-01-05
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Best garden centre in Yorkshire Why are there such dreadful people on here !!! It’s not right or accurate We are so lucky to live near this lovely place and would highly recommend both the food at the restaurants and the quality plants at the garden centre We have bought loads of plants over the years for our cottage garden
Nomad436259 . 2021-12-24
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It was very busy but it was 31st October Halloween. Not much of a wait for food . The food was lovely but the portions were a bit big ,the cream scones we had after lunch were huge but gorgeous we would definitely go back
Sharon G . 2021-10-31
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I’ve visited The Walled Garden twice and it’s been poor both times (I gave them a second chance!). The service is terrible, you have to queue to order at the counter. There are two counters but only one takes hot food orders, the service is very slow and so inefficient. I queued over 20 minutes on a Sunday morning to order. It would be much better (and safer Covid-wise) if they had table service. The hot drinks and food are very average and not worth the terrible wait to order.
charlequin15 . 2021-10-10
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Had a afternoon tea gift card for 2 given as a present for the walled garden I went along with my sister food was fine just not enough the sandwiches had pickle and chutney already applied which I can’t stand and just the equivalent of two slices of bread each. The desserts were good but on the small side the tea was served from a tea urn and was cold when we got it. It was the equivalent of a child’s tea party and the portion sizes matched. At a cost of £15 per person the profit margin must be huge. Bit of advice got out and have a good meal or curry or even better fish and chips from local chippy another tip have something to eat before you go
deborahp513 . 2021-10-03
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We went for a family lunch on 25th June and following a long wait outside we eventually got a table. My wife decided to cue to place our food order, which was fish and chips and burgers. After nearly an hour in the cue followed by another 45mins we finally got our food. Well, the fish and chips were utterly disgusting and the worst fish and chips we have ever had. The burgers were not much better. The staff were very rude and felt and looked like they didn't want to be there. The fish was over cooked in what I can only assume is old oil and not golden as fish should be. I can honestly say that we will not be returning to this place or recommending it.
col0707 . 2021-06-30
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Visited whilst at the garden centre. Covid restrictions still on. Lots of sanitising and spacing. Menu has a good variety of dishes. Ordering is at the till then food is delivered to your table. food ordered was very good, chicken ceasar and salmon niscoise. Decent porions and tasty. The cake selection looked very good but we didn't indulge. Very happy with our visit.
Christopher H . 2021-06-18
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I visited with my partner and two young children for lunch during a day out at the garden centre. We ordered our food which sounded quite appetising. I was looking forward to a salmon salad with all the trimmings and my partner ordered a pulled...
Q2101XItomw . 2021-06-07
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Great prawn mayonnaise sandwiches & earl grey tea for lunch. Sat outside which was a bit chilly but service was great. There was a queue to get in but it moved quickly. Felt safe in current pandemic. Cakes looked amazing. Will definitely return.
Traybake . 2020-10-22
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Since reopening after lockdown, and now having to have table service, there is a queue outside to get track & trace details etc, but once seated all good service resumed. Service excellent ~ and actually prefer the table service as I found things to be...
3URT5 . 2020-10-07
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We love to come to the garden centre cafe and have coffee and cake and it has always been lovely, so this morning, we decided on the spur of the moment to try their cooked breakfast. To say we were disappointed was an understatement! It...
Passport824921 . 2020-09-12
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Great food served very well in a nice atmosphere, although this is just a cafe, the quality of food served is far better than you would expect.
Dave L . 2020-08-30
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Food was nice ,very busy and loud, not sure if I'd go again, waitress removed our drinks before we finished
LittleDuk . 2020-01-14
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Very busy on the sunday we came through, good car parking, standard fare and extremely popular with local families.
Charles F . 2019-06-19
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Food is freshly prepared and to a goos standard. Lots of choice and not too highly priced. Long queues at lunchtimes, but suppose thats to be expected. Lots of seating
Colin Y . 2019-03-31
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Totally love this place, the food is fresh tasty and priced competitively, I often meet friends hear for a brecfast, I can recommend the Eggs Benedict cooked to perfection, lots to choose from, sit in or out with pleasant views, lots for children to do...
sarahthurston13 . 2019-03-03
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This restaurant is attached to Wentworth Garden Centre. The good is good, plenty of choice and reasonably priced. It's very well cooked and the desserts are lovely.
Lynn135 . 2019-02-12
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We have visited the restaurant at Wentworth Garden Centre for many years and have often sat in the conservatory area out of the way to get some food after a dog walk. However today we were made to sit behind a screen (yes a screen!!!)...
Katrinder . 2019-01-13
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Great place to meet friends and family. Food good, plenty of seating and ideal for any age. Parking also available
M6679UThelenw . 2018-10-02
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I went for coffee with my sisters I went to the counter to get them, there was one lady being served and another one waiting so I queued behind the second lady, there was just one assistant serving, so we waited then a few minutes...
nanancaz1 . 2018-09-21
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Went last Sunday for lunch. Having been warned the beef was rare, I wasn't surprised to see it very red in the middle, but what was a surprise was how chewy it was. The potatoes and veg were so salty we couldn't finish them and...
Katie N . 2018-09-15
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This place does the best full English breakfast ever had. Good value all beautifully cooked and presented. Takes a lot for me to enjoy a breakfast. Well done!!
Anita245 . 2018-08-28
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Went on a Monday for afternoon tea, couldn’t get in the garden room as booked the day before, but was seated at the bottom of the restaurant, which was in a nice quite area. Had the deluxe option which came with a lovely glass of prosecco. Everything tasted fresh and the busy staff were attentive, offering refills of tea or coffee. Enjoyed the selection of sandwiches and cakes. Would visit again.
RubyRoo1509 . 2018-04-17
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18 of us gathered for afternoon tea to celebrate my parents Golden Wedding anniversary.
cazmez . 2018-04-02
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We visited this restaurant yesterday, (Good Friday). Knowing that it would get very busy we went early for lunch and found that the 'extra bit' of the restaurant was quiet, so we were able to push two tables together to accommodate our group of five.
Rachel55_11 . 2018-03-31
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It was our 1st visit to the garden centre, we found there was a long queue for the food but the staff were great and we were served quickly, we were told it would be a 40 minutes wait for our food but it was less than half of that.
rick h . 2017-08-13
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We was on a trip with a coach party today,so we went in there for lunch about 2 o'clock we called in for lunch,i had a very nice chicken fillet burger with smoked cheese and bacon with chips and coleslaw my wife had fish finger butty with chips and a pot of yorkshire tea for two,the food was very nice and hot,waited a little for our food about 30 mins but it was busy and cooked fresh,so worth it in the end.
Matthew S . 2017-05-10
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Llegamos después de pasear todo el año para almuerzos, ocupados jardín como siempre, las órdenes tomadas, bastante larga espera.
johnl1950 . 2017-02-05
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received an afternoon tea voucher as a wedding gift. we have visited before and visit the garden centre quite often. it wasn't served in the back conservatory this time but just out in a separate building which was much nicer and I think they may have acted on a suggestion I gave about having back ground music playing softly which added to the whole ambience of the place.
Kevin N . 2016-10-09
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It's a huge restaurant and there was a bit of a queue, but the good organisation meant that we moved on quickly. There was a good selection of food on the menu and our quiche, new potatoes with salad has excellent. The restaurant is part of the garden centre, which again, is excellent
Pinkertonx . 2016-10-03
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Elegimos este lugar para una fiesta de cumpleaños "especiales", en el conocimiento de que la habitación jardín privado pudiera alojar 25 personas. Junto con el espacio exterior, el lugar era ideal para huéspedes de todas las edades, desde 5 hacia arriba. Que tuve anteriormente probamos el té de la tarde con un amigo y para esta ocasión, nos reunimos con Debbie, la directora, que nos llevó a través de todo minuciosamente los detalles más sutiles para ayudar a hacer el día de una ocasión para recordar. Empezamos con Prosecco como los adultos, de modo de conseguir el llegó un procedimiento con un buen comienzo. Pudimos llevar nuestra propia decoración de la habitación y era suave música apropiada. El té en sí fue excelente, con una buena variedad de sandwiches, scones y tortas. Sándwiches adicionales para jóvenes con hambre! En general, una buena tarde, con incluso el tiempo de ser amable.
anne-bP4153MO . 2016-09-13
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Self service with excellent choice. Snacks , cakes & meals all available. Very good quality but not cheap.
Catherine M . 2016-07-23
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Llame aquí regularmente para tomar café y tarta. Excelente opción y calidad. Yo ocasionalmente para almorzar y nunca me ha decepcionado.
KittyMorton . 2016-05-29
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Grande, ruidosa, bulliciosa y agradable café. En un agradable jardín y atracciones. La comida es buena. Buenas porciones de tamaño. No es demasiado caro. Cafe limpio y buen servicio. Volveremos de nuevo.
domo_leeds . 2016-04-14
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Venga aquí muy a menudo para el almuerzo con amigos y familia. La comida siempre es fantástico. Incluso cuando el lugar es muy concurrido, personal traqueteo alrededor para ofrecer el mejor servicio y asegurarse que todo el mundo se pone un asiento y mesa. El té de la tarde es fantástico con comida fresca de panaderías locales y la carne de los agricultores. Me encanta este lugar y se lo recomendaría a cualquiera.
GTDwyer . 2016-03-31
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A lovely treat! Home cooked meals, very good cakes/ coffee. Not cheap, but not too expensive either.
Sandra C . 2016-03-29
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This place is huge and busy so don't go for a quiet lunch at the weekend. We went on a sunny Sunday afternoon and it was packed. We had to queue for quite a while, but when the food came it was really good. Plenty of staff around to keep the tables cleared and we didn't have to wait too long for the food. Will definitely return - a good day out with the mother-in-law, I think.
trickysam . 2016-03-03
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We called here for a very late lunch after a long walk. We have eaten here many times before, mainly on a Sunday. The food is always delicious but sometimes there is quite a wait, depending how busy it is. Today I had winter veg cobbler which consisted of winter vegetables in a tomato sauce with a scone type lid, nine new potatoes and four big pieces of broccoli. We think it is better to pay a couple of pounds more and have a meal rather than a snack. We are never disappointed when we eat here.
Christine K . 2016-02-18
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This is a super cafe attached to Wentworth Garden Centre and well worth a visit even if you are not looking for plants. They serve a good selection of hot and cold dishes and super cakes. It is a nice place to visit in the summer as they have a large outside terrace too. Their afternoon tea is lovely but you do have to book.
Teacher555 . 2016-01-29
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We often eat here. The food is lovely and there are lot of choices on the menu. It does get very busy so you have to be prepared to wait for your food. The only disappointment I have had here is that my favourite dish (baked camembert) has been taken off the menu!!!We have also had afternoon tea here and it is one of the best I have had. I like the touch of it being served in the garden room and away from the main restaurant, which adds a special touch. The waitress was on hand all the time and very attentive. No problems here!!!
Christine K . 2015-12-11
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Visited with my husband for afternoon tea on a Thursday and what a delightful experience it was. We arrived at the counter area (a little early actually) for our booking paid and was asked to wait to be escorted to the garden room which I was happy with as the main restaurant area was really busy with it being school holidays. Being escorted to the garden room added to a sense of occasion and what a beautiful room it was. Served tea straight away then they brought out our afternoon tea and went through the favours of the sandwiches and desserts which was a nice touch. Everything was lovely from start to finish and service was fantastic. The only niggle I have and this might be personal preference but I dislike a metal tea pot and think a ceramic one to match other crockery would be better. I will return.
MrsM-330 . 2015-07-23
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What can possibly go wrong with eggs and mushrooms on toast? The toast was burnt and it could have been hotter! In their defence, they were very busy. My friend had a breakfast Panini which she didn't enjoy on account of the strong cheese overpowering the bacon and sausage. On the plus side, we did enjoy the pot of tea. We would have to be very hungry to eat here again
WinkyWonkyDonkey . 2015-03-09
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I bought my mum, as part of her Christmas present, a gift voucher, for an afternoon tea at Wentworth. I have been very ill so it was meant to be a way of cheering us both up after my last operation. We finally went yesterday and what a disappointment! The food was very good, very nice sandwiches and excellent scones but the tea tasted disgusting. The woman behind me said the same too. The lovely waitress did change the pot twice but to no avail. I swear they had previously used the tea pots for coffee. It was supposed to be a Yorkshire tea but tasted nothing like it. I have had many meals at this usually lovely restaurant ( their ham rolls and class are all fantastic) but as a tea lover this has really put me off returning. The manageress could see we were unhappy but chose not to come back into the area where the cream teas are served. The area is away from the main restaurant so hot water was in thermos flasks. Everyone knows you need to make tea with freshly boiled water not something that has been standing for ages. The coffee was in dreadful flasks as well rather than having a proper coffee machine in the room. I would say use the restaurant but don't have the cream tea! We left very disappointed!
63G . 2015-02-28
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Nothing to dislike about this restaurant everything to like particularly disabled access and attitude of staff. Food very good and ample portions and very good selection
June-1009 . 2015-01-17
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to get served, always plenty of staff serving and bringing out the ordered food, very friendly and efficient staff .There are two places to order your food from.It can get quiet busy and noisy at times! Food is always on the generous side, and a great variety to choose from sweet and savoury,some pastries can be quite daunting with their size e.g. the strawberry scones. Have been 3 or 4 times now, have always been able to get a table, but not always straight away, a couple of times have had to hunt around for one and can be difficult to find an empty one at very busy times, but there is seating inside and out. Would recommend this to anyone definitely worth a visit when visiting the garden centre etc.
KJPhillips24 . 2014-12-27
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too big and by the time you find a table the meal is cold. it is always busy and parking can be difficult. It is alright for a cup of tea or coffee but not a meal.
sharpeYorkshire . 2014-12-03
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I love Wentworth Walled Garden Restaurant. There is not a huge menu, but what they do is consistently very good. We have been many times for lunch in the restaurant, and the quality is always good, although it is very busy and noisy - we like to go when it is raining and this puts other people off so that the place is not too busy. It is self-service, but very quick, even when there are queues - other garden centre restaurants should take a tip from the Wentworth arrangements, especially Dobbies where you have to queue for food, then drinks (which take an age to make), then again to pay. The last time we visited was in October when we had booked for afternoon tea. We were surprised to find it served in the Garden Room - it was excellent, very peaceful and quiet with non-intrusive background music - a great improvement on the noisy restaurant. I must admit that I was looking forward to a selection of their mouth watering cakes, but in fact it was quite a delicate afternoon tea with sandwiches, miniature cakes, scones (would have appreciated a bigger scone) and trifles plus as much tea or coffee as you liked. We thoroughly enjoyed the experience, although were not full when we left.
gardener5001 . 2014-11-04
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first experience of afternoon tea - nice selection and reasonable price - lovely way to wish a colleague off on maternity leave
Pam J . 2014-10-16
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Visited here for afternoon tea on 14.06.14, what was served on the afternoon tea was lovely quality and presented well although small quantities compared to other afternoon teas I've had! We were served afternoon tea in the main cafe which is very loud, all you can hear is plates clattering, like a school dining hall. Was hoping that for booked afternoon tea we would be in the extension part at the end!
Brooktini21 . 2014-06-15
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I can't understand why I havent wrote a review for this restaurant before maybe its because its already a victim of its own sucess and sometimes we have to wait for a table with it being so busy. but let me tell you it is always worth the wait, we have been on lots of occassions over the years being lucky enough to live not too far away and whenever we go and whatever we have for lunch it always is pretty enjoyable especially the cakes which I must admit is probably the reason we go so much, There is a good selection of food and it is always freshly/home made and the prices arn't too bad considering the quality. We have been coming here for a number of years and must admit I did prefer the old restaurant , it was a little bit more intimate especially the plant room they had to open to cater for even more customers but as I said previously more and more people are visiting which tells you it must be good. Its nice to sit outside when we have warm weather as well. Well done to the family who run this restaurant you have got something right. You can have a lovely few hours visiting the rest of the facilities at Wentworth garden centre which is where the restaurant is and I never tire of visiting this great place. You must try it.
cypruslover7 . 2014-03-07
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We visited on Saturday for lunch and the place was rammed (as it always is) but we quickly found a table big enough for our group of 6.We all had lunch followed by one of the amazing cakes and it was fab!The food is always amazing at Wentworth, it isn't cheap but you get what you pay for.The restaurant is very modern and always kept very clean. The staff can't do enough for you! Will keep on visiting lots :-)
Charlotte M . 2013-11-04
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We visited for mid week for a birthday lunch.No one to meet & greet which was as a shame as it was busy & we had to clear a table & find an extra chair. What to eat? Yes we knew it was not table service but we had to search for menus to determine what was on offer.Top marks to the 'server' who arranged a sandwich platter to meet our requirement.Let down by the side serving of chips - Change the oil!! (This comment come from one of our party who is runs a very successful catering business)Lovely to enjoy a wine or bottle of beer with lunch, however, totally unacceptable to be served in hot (straight from the dishwasher) glasses.Easy issues to correct & make it a spot on venue.
TheHappening . 2013-10-08
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Very busy, long queues OK food. Seemed a place to rest rather than enjoy food. Limited service due to lack of staff. Staff efficient but lacking in numbers.
Paul L . 2012-11-25
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Excellent food. My only criticism is the acoustics. Being a conservatory in style, the restaurant is all hard surfaces which make every sound echo and rattle around. As it is always busy, especially at lunchtimes, the noise level can be considerable. This shouldn't stop you going - the food is worth it but if you want a cosy chat or you have people with hearing problems in your party, then you may want to consider going at a quiet time or eating outside if the weather permits.
NOSHER61290 . 2012-10-30
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the food here is lovely, freshly made. everything from breakfasts, sandwiches, full meals and amazing cakes etc. Our favourite is the steak pie. Qiuches are lovely too. Absolutely top quality food. good service and a beautiful restaurant. would recommend to anyone. we go often, just wish they would change the menu sometimes.
Dawnangel007 . 2012-08-31
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Very busy because of Christmas market. Had to wait ages to order then another half an hour to be served. Not a lot of choice but food okay.
watermelon . 2012-07-21
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Food fabulous - a wide selection of homemade cakes, interesting sandwiches and lovely lunches to suit all tastes and pockets - friendly staff and quick service - clean and comfortable restaurante We have the 'Friday fish special' (or should I say whale !) with proper chips & mushy peas.Definitely a favoruite for us but then everything is delicious so its not hard to pick a winner. You'll not regret choosing to eat here and then you can enjoy a walk round the lovely gardens or pootle round the garden centre / shops.Enjoy xx
StuandCaf . 2012-04-27
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Fish & Chips with pea source, all not very exciting to end the business day on however the staff were very attentive, had a smile and nothing was too much trouble.