Wagtail in South Somerset

After reading the negative reviews on trip adviser we decided we were going anyway and we weren't disappointed yesterday we had to wait a little while for food yesterday the staff were running around trying to keep everyone happy and doing a great job while doing so. Food was excellent relatively cheap eat and drinks give it a try they've definitely got busier over the past few months.

Went for dinner and the staff were lovely and the food was amazing expecially Floyd he help explaining the best food options.

Waited close on one hour to get our lunch with no complimentary drink . The venue was almost empty and the few that were there were told they were really. Won't be going back.

Very poor sticky toffee pudding with no sauce and we were served the only flat Yorkshire puddings 🙈mentioned to the shift manager and he basically did nothing. Won’t be back.

This is the fourth time we've eaten at the Wagtail and again we had a really great meal - hot and very satisfying. The staff are friendly and the Wagtail clean and welcoming

Always guaranteed to feel welcome here! We go weekly for the quiz, and they also do a great Sunday roast with great Veggie options. David and his team are wonderful and nothing is ever too much trouble!

Fantastic food and amazing staff. Always so friendly and welcoming on arrival. I would highly recommend this place certainly 5 star treatment. Definitely top scores from me every time

After traveling for most of the day and staying at the travelodge next door. This was a very welcome sight. We were hungry, needed a drink and a rest. We booked a table on line which was way to do and when we arrived we found it wasn’t too busy. We were told to find anywhere to sit and we ordered our food online. This was easy to do and for us it was perfect. Our food arrived and it was delicious. We were really happy with the service.

I popped in again however brought my 2 Cavaliers with me… David loved them as does anyone that meets them… so I was a tad hungry and couldn’t make up My mind what to have so David suggested “try the steak it’s really good and good value” … who could refuse an offer so ordered the Steak… I like mine medium as don’t really like the Blood (which isn’t actually blood it’s Myoglobin) … The Steak was cooked to perfection… pink but not “blooded” tender and delicious Cheers David for the suggestion, my wife’s due up soon too but we work funny hours between us Our Cavaliers will be back too Cheers

What an amazing place, great staff, fabulous attention to detail, 10 out of 10 for Hospitality, we will definitely be going back soon, the family loved the atmosphere & food, Thank you

Dropped in for a quick pint and do a little work on my laptop however the food looked enticing and David the Manager pointed out the “Daily Deals”… well that was it… I wasn’t in for lunch but now I am… Loved my Burger and although fairly quiet David ensured there was an atmosphere being involved with customers as they came in or left We will be back another day soon Cheers 🍻

Excellent service, staff very polite and welcoming. Mikey on the bar was very polite and made sure our visit was a good one thankyou

The food and drinks were very nice. Dobir provided excellent service throughout the night. We had a very enjoyable time!

Overall we had a lovely time, the staff were friendly and helpful. The food was generally very nice, although one of our party had the large roast turkey which he felt wasn't as hot as it could be.

Really lovely service by the whole team and great food! Best it's been in a while with the new owners. Well done by all involved 😊

Had a really lovely meal here , great service and staff very helpful and friendly definitely go there again , nice atmosphere , didn’t have to wait long for our food and pudding delicious

All the staff were friendly and ordering was extremely easy as you can just scan a QR and order it all to your table without having to stand up! Food didn’t take long to come out and was cooked well, Cody cooked my steak to perfection!

Food was excellent. The staff very welcoming and friendly, especially Natalia. The pub was Clean, tidy and good prices.

The staff here are incredible. Floyd in particular is so welcoming and lovely. Checked on us a few times to make sure everything was fine, cleared our table quickly and ensured we had everything we needed. Will be visiting again!

Went for Sunday lunch the pepsi was not in a pepsi glass the glass were dirty and not cleaned properly we were waiting for are food for an hour and when you roasts dinner came out they were cold and the beef did not taste like beef the coke was flat and most of all BAD SERVICE

Came here for Sunday lunch firstly we ordered drinks got given pints of watery Pepsi had to send back then waited another 10 mins for fresh ones. Ordered starters they were ok then had mains roast beef dinners freezing cold and have never tasted beef so awful will not be returning

Most of the food is reasonable. What we had was OK. Perplexed at why no breakfast type (All day breakfast). Coffee reasonable and well priced these days at £2.60 for Americano. Whole experience was ruined for me when looking at the bill, was charged £3.80 for large lemonade ( just bog standard clear lemonade) this is nothing short of extortionate!

Nice pub, well set up good set of food choices and beers. We opted for the baguette which was unfortunately a poor choice. I’m pretty sure that they were pre baked type and all were not cooked though so pretty soggy and doughy. Other dishes looked pretty good but I wouldn’t go did the baguettes again. Staff were very friendly.

Lovely staff very friendly. Great meal. Use to come here with my family when it opened and the meal today did not disappoint. Would definitely come here again. Love the changes that they have made inside.

This restaurant is always a great place to visit. As it's next door to the hotel it's a quick walk across the carpark. The town is small but a nice walk all the less. If your looking more you will need to drive out. All in all a nice location

Lovely atmosphere, great park outside. Even more amazing food!!! Well worth the visit! You won’t be disappointed with this outstanding pub.

The Wagtail in Wincanton has been a spot my partner and I frequent every other month or so and if I'm honest it has been a hit and miss experience previously regards the quality of food. However on this trip all thumbs up! I think there has been a menu review with possibly a new structure and it caters for your regular pub goers well, we arrived for 12 pm and the place filled up in trickles pretty quickly. First time in quite a while that I had the roast (turkey) and pleasantly surprised with portion and plating, big success for me was the Yorkshire pudding which was lovely and light. Meat was generous and moist, gravy not a vast quantity but delicious and the veg really good indeed. My partner had the Hunter Chicken which came with chips and was perfectly happy. Staff were friendly and attentive, so two content customers who will be back soon. Cheers

Staying at the travelodge I was scared to come here as I read all bad reviews, glad I did come as for past two nights I’ve had the best food, nice an hot and plentiful, cocktails are nice and strong, wait time for food is ok, staff very friendly and nice an warm an cozy inside, can’t work out why bad reviews as next time I’m down this way I shall definitely come back here, just wish they done breakfast here, keep up good work and thank you for lovely food and strong cocktails

Congratulations to Craig and his team for their excellent service. Initially, we only intended to stop by the Wagtail for a drink. However, after speaking with Craig, he persuaded us to try their food and cocktails. As a result of our positive experience, we look forward to returning to the Wagtail in the future.

We had a wonderful experience at the Wagtail with Craig's return evident through his friendly reception at the entrance and excellent attention at our table. We definitely plan on returning.

Been here a fair few times and the most recent visit was by far the worst I had a very polite young waitress who brought out our food and took away our empty plates food was delicious the reason why I am giving a low score is due to the female manager who I have seen a few times on my visits here over the past month made our waitress feel uncomfortable after removing our empty plates off the end of our table even tho a couple of our party was still eating I was not worried that she took our plates as we put them there to be removed even tho not all of us was finished the manager needs to learn people skills and how to talk to staff correctly and act more professionally our party will no longer eat here even tho the pub could be a huge success with the right person running it the current female manager has not given off any pleasant vibes on any recent visits we never see her move off the bar and interact or ask customers how their meals are when will Marston learn that friendliness is what brings customers in not rude people who don’t even respect their staff let alone the customers

We had an excellent meal here last night. No waiting times crystal and Craig were very attentive and professional. Would highly recommend the burgers. Will definitely be going back

Great night out good value food & drinks with great service. New managers are doing a fabulous job at this pub, we will be back with friends & family.

We had a great lunch on New Year's Day, which brightened up a rainy day. We had steak and ale pie and leek, potato and cheese pie. Both were delicious and piping hot. Service was excellent. Atmosphere warm and welcoming.

Had a fab steak lunch. Staff were friendly and helpful, food was delicious and price was great. Will be returning.

Where to start.. Ordered drinks, starters and mains, something that has to be done over an app or up at the bar. When the drinks arrived the coke was flat and having ordered a drink with no ice it therefor meant you only got 3/4...

We’ve been here before, we were informed there was new management and there was significant improvement…wrong…we sat down, the chairs were very uncomfortable, 9 in the group, went to the bar and got drinks…I asked for pineapple and soda…sorry, no pineapple juice…ordered our food, mine...

The food was terrible. I had a curry which tasted like it had just been microwaved as the butternut squash was squidy like it would be when defrosted. My family had different food to me too and it was terrible. I will not be returning...

Excellent Christmas meal and helpful and attentive staff.Reasonable.price and good vslue. Will be going again.

It was my partners birthday I booked a table at 12.30pm we arrived 10 mins early the lady showed us to our table no one explained if we had to go up to the bar and order as I remember it was table service. Went...

Came in with my family around 3.45 is ti have a meal before kids nativity, was lovely and quiet which was good but led to disappointment. We went to the bar and ordered food, once food was given to us nobody came back to check...

A group of us really enjoyed our Festive Christmas meal. The staff made us very welcome, the service was very efficient and friendly, the food was well presented, tasty and excellent value for money.

Friendly manager and great food. Good value for money and didn't have to wait too long. It's just been taken over by new management and I wish them all the best.

Eaten here in the past a few times, but recently heard it was under new management so thought we’d try it again. Oh dear! You have to queue at the bar for EVERYTHING! You queue at the bar on arrival to get someone to show...

Staying in the hotel next door for a couple of days, and we ate here both nights. The staff were fantastic. Very helpful, friendly, and they went above and beyond as we waited for some tardy members of our group. Food, despite being part of...

We looked for somewhere to eat after Longleat,, this place did not disappoint. Lovely team behind the bar and the food was outstanding!

We were staying locally at Travelodge. We booked a table online for 6.30pm. We ordered and had to wait an hour for food. Not once were we offered an apology or even told of the wait when we ordered. When food did arrive it was...

Superb! Great price, great staff! Great food! Honestly look know further! How a food pub should be run!

I agree with another review afew months ago or so the Wagtail wasn’t up to scratch… but today was the second recent visit .. The team were welcoming and helpful… food was served quickly and was very nice … the whole area clean and tidy...

After a drop in standards 2 months ago,we thought we’d give it another go. What a change,the staff helpful,open and friendly back to normal. Michelle and the team on duty made the revisit a pleasurable experience.

The food was excellent the service was fast and all staff are welcoming and friendly clean and tidy will visit again

Food was amazing, and as always great friendly service, with food coming out quick and warm. Would highly recommend.

New managers clearly turned it around you order at the bar it’s all good nice and fast service hope it continues to bring the locals back which going on today it will!! Plus our sausage pup loved it very relaxed

I had a lovely meal with a friend on the 17th of September around 7 in the evening . Great service but there was only 3 ladies working on a Saturday night . Where was the staff !! They did a amazing job but clearly...

Staff are very warm and welcoming, food is great and lots of choice on the menu. Will be returning!😊

Amazing venue, lovely food and fantastic team. I could not of asked for a better experience with amazing service

Amazing food, the service was exceptional the new management team here have made a huge difference. As a local I advised I would write a good review to let people know its standards have gone to a high level.

I ordered turf and surf, medium. No tartar sauce came so I asked for it. Told they didn't have any. Should have told me that when I ordered surely? Offered another sauce if I paid £2. I declined. Steak was appalling. Burnt outside, raw inside....

After a previous visit last month we enjoyed our meal and felt the food was very good. Todays visit with other family members was not as good!! We had mushroom & garlic mayonnaise starter, the mushrooms were crispy on the outside but contained fat &...

We were staying at the Wincanton Travelodge over the weekend and decided to book a table for two at 8.30pm. We arrived at the pub around 8.20 to be told that they had just seated a party of twenty and there was now a 1½...

Went here to see the manager as we travelled from another site in Poole. Wonderful food, service, people. Wonderful outside space amazing day out.

The wagtail were very accommodating. We took some people we support with learning disabilities there for lunch and staff were very thoughtful and helpful. And on leaving one staff used Makaton to say thankful which was very touching. Will definitely be visiting again.

We found the staff in this establishment very courteous and efficient would recommend this establishment very highly

Not getting any Better!! Food is generally good but let’s it down due to poor service No Real ale No Shiraz !! I have been a few times but always seem to be short of staff and they know that with the Travelodge next door...

Perfect. Came with 2 kids. Playground, amazing staff & great food 👌 would highly recommend for a Saturday afternoon

We got to the wagtail and were told at the door to find our own table, there were 7 of us so we had to push two tables together. After going to the bar and getting drinks, we were told that you could no longer...

The restaurant was a very short walk from the travelodge where we was on an overnight stop we was allowed inside with our puppy we ordered our meal at bar and didn’t have that long to wait as they were busy we both started with...

Had the most amazing dinner down at the wagtail! The best service from the girls working would highly recommend 👍🏻

Wagtail at Wincanton excelled themselves tonight by making a simple evening meal for 8 friends into a birthday celebration to remember. They kept the cake in the fridge until we were ready and Alarna was so sweet bringing it to our table for us to...

Hannah and Michelle are always great, really friendly and efficient. Food is good value and lots of deals.

The food was very average for the money and being a pub would have expected it to serve alcohol at the bar until at least 11pm, and especially on a Friday night. If you Google this place it actually says they are open until midnight...

Well we didn't ever get there. Booked a table for 21 for my birthday meal. We booked a week in advance received a text message 4 hours before we were due to be there saying table had been cancelled. Phoned up and was told they...

I can not say enough good things about the service I received at the wagtail. If you go I highly recommend you request Michelle . Michelle was a wealth of knowledge and an absolute blast. Her experience and food recommendations pairing with a wine was...

Excellent atmosphere and very good food stopped in with teenagers and even they mentioned how nice Michelle was. Will definitely visit again.

Can't miss the head chef, running to toilet every 2 minutes. Sadly, I had our food order refunded. The food was a disgrace! How is someone f***ing up fryer food this badly? In the interest of discretion, I approached the bar to get this issue...

We visited Monday and Tuesday night and thoroughly enjoyed our visits. The food was nice and fairly quick, but our nights were made by the great hospitality received by Hannah and Michelle. What a fantastic couple of young ladies, they were extremely friendly and attentive...

A group of us have just spent the last two nights dining here as we are away on business and staying across the way at the Travelodge. We were thoroughly impressed with the young lady and manageress working, they never stopped. Both nights were fairly...

We were told by the manager "never to return" So we went there about 9pm. The place very empty, perhaps a dozen customers only. We were told by the manageress to stand on the side of the bar and wait to be seated. Wait and...

Came on my travel through to Devon and thought we would stop in for food. There were fast food places nearby but chose to try out this restaurant instead. We were glad we did. The place looked great and the staff were very nice. There...

On Thursday the 20th our party of 18 came to The Wagtail. The family came together as some family had driven down from Manchester. We was met and served by a lovely young gentleman and young lady. They served our drinks and advised us our...

Great place to visit when you’re travelling through, great staff, great food it’s a great place to have some food and a few bevvys

The location is great if your looking for somewhere to stop off. Staff are attentive and very welcoming. Food is cooked well and very tasty. Will be back thank you crystal. 😀

Shocking food, I was so disappointed. The dessert looked NOTHING like the advertised picture. Cold grey peas, tasteless scampi and the sauce had the consistency of stodgy porridge. The pub is a good size with pleasant outdoor seating, definitely a no for kids as the...

It was quite busy but the staff were great. Good food at reasonable price, drinks were a little expensive but overall an excellent night out.

Great stop off on our travels, good food, friendly staff and a good selection of drinks. We will be back when on the area again.

A large group of us visited last night and we could not fault the service we received from the lady manager. From start to finish nothing was too much, even with a number of dietary needs, she was not fazed and offered alternatives and suggestions....

Good food and great service. It was a very enjoyable experience and we would definitely come back!!

Had a wonderful meal at the wagtail with excellent service from all staff! The staff really made the experience worth it! Keep up the fab work ⭐️⭐️⭐️⭐️⭐️

We had an amazing lunch the food was very nice. Good choice on the menu. Efficient service. A nice atmosphere and very welcoming. Michelle is a great credit to you.

The girls are always really friendly and helpful, fantastic service. Would recommend this pub, food was lovely

Probably the worst roast dinner I have ever had. 2 carrots handful of peas, oily soggy potatoes, dry chicken, and the stuffing I couldn’t even cut through.

We enjoyed a dinner here on 14th March and were given a really warm welcome by Michelle which was much appreciated as we had had a long journey. Many thanks.

What a lovely warm welcome from Michelle is always so accommodating. The service she gives is top class!

Good family bar/restaurant/pub. Good pub grub. All the families favourites. Plenty of parking and play for kids area and seating area outside

First time at the wagtail, wincanton, really great, our server was Alana, she was so cheerful and smiley, also so helpful. It was buzzing for a Tuesday night, and the food was delicious , will definitely be back.

Away on a short break staying at the Travelodge across the road and with the pub in walking distance we tried it and we’re not disappointed!! The food is served incredibly fast and cooked to perfection. The staff are all so smiley, chatty and enthusiastic....

These days it is not often you go out and receive good customer service. However, we recently visited the Wagtail and the lady manager, could not have gone out of her way enough to make us feel welcome, she was friendly and efficient. It was...

What a lovely warm welcome Michelle is always so accommodating and willing to help with everything! The service she gives is top class would come back just for her.

We have eaten at The Wagtail, intermittently, on multiple occasions, though not for a while. It has always delivered good value and service. After booking a table for a family meal, we arrived at 1.30pm ahead of our 2pm booking. We had sat with drinks...

We stayed at the Travelodge next door so used the Wagtail as a place to eat and drink in the evenings. Nice big spacious pub. Very clean. Staff very friendly and chatty. My son and I ate here the night we got here and both...