Waggon & Horses in South Staffordshire - Phone Number, Reservations, Reviews

Booked on line which was easy , our server was Jo who was great , attentive and efficient, the pub did appear understaffed and yer service was still great, food was excellent , hot and fresh, my husband and brother in law had the kebabs and they said they were best they had eaten , lovely evening great start to the weekend

Lovely evening. Jo, our waitress, was lovely. Super friendly and helpful. Even though they were understaffed, we were served quickly and the food was great. Very reasonable price. Kids had a great time.

The food was very nice and the service (particularly from Lily) was excellent. There were twelve of us and they managed to serve us all at the same time. We'll definitely be returning.

Booked a table for 6pm, arrived 5.57pm and wasn’t seated until 6.10 even though there was a party of only 3 in front of us. Was then told there was no sunday roasts and only gammon available on the grill menu. It then go to even worse, 25 minutes to take our order even though we were trying to get their attention and when eventually placed the food didn’t arrive for another 40 minutes . I had the gammon which was overcooked but I ate it as couldn’t bear waiting any longer for food. Would I like some sauces etc they asked, can I have mustard please, guess what, got none and we then had to table hunt for salt, pepper and vinegar. Also this place is expensive compared to local competitors including the drinks. My advice is to avoid this place and visit much better local pubs and restaurants. It really was a very disappointing experience.

I went to the Waggon and Horses with my friend on a busy Friday night and found the staff to be amazing and food delicious. We were served by a lovely lady called Jo. She was kind and made sure we were happy with everything. She definitely made our evening better and she is the reason I would come again. Thank you Jo for your kind hospitality. X

Lovely food and great service! The 30% off Main meals was great and as a family of 4 in the school holidays it made it a super affordable treat!

We just popped in for a quick lunch and we enjoyed it very much, food was great, beer was good and the service from Sydney was excellent. As ever, the place was understaffed, I understand that the cash savings are for the benefit of the shareholders, thoughtless really, but it was enjoyable nevertheless.

Always a warm natural unrehearsed welcome from all the staff at the wagon and horses pub. The food is always well prepared and good value for money. Always a good selection of beers and wines at a fair price. What more do you want.

Always a smile and a friendly welcome from all the staff particularly Jo

Lovely family meal tonight, would recommend the food

A lovely place. And the food. Was good. And the lady who were takeing orders was politie i think her name. Was jo . If i had 1 thing to say. It would be. More choice. In puddings. Like with. The apple and cherry crummble i would. Say that. U could have just apple crummble or cherry and apple crummble but other than that it was great

Lovely meal for my wife's birthday, service was great, staff were very polite and professional.

Called in on a Saturday night, wasn't busy nice pub ,nice pub food - the outside needs a lick of paint

Jo was great! Food was delicious.

Amazing food service defo recommend will return very soon

Lunch time visit. I had the gammon, cooked perfectly. Jill had the steak and ale pie with fries, also very good quality. The staff are helpful and friendly. Only criticism is on the cocktails. On the menu, but couldn't make an old fashioned correctly. But only charged us for double bourbon, so no problem. Visited for evening meal. Steaks not done as requested, but other meals fine

Jo was a wonderful & attentive server for our meal of 5. Lovely food, we always come here

Nice friendly staff. Food was lovely. Didnt have to wait long for it. Had starters and main. 5 of us really enjoyed it.

We came for a Sunday roast (delicious) and were served by the lovely Jo - always service with a smile, super friendly and really attentive! Hope to be back again soon :)

Good pub grub, pleasant surroundings, courteous service. Visited late afternoon on route home - not too busy.👍

First time here. Was a nice visit. No booking needed and quick service. Food was lovely and fitted in desert too, not much to the side salad apart from leaves m, abit of a let down. Steak cooked perfect. And beautiful BLT

I regularly visit the Waggon and Horses with my family.However today has to be the worst meal I have tasted at the Waggon and Horses. It wasn’t so long ago that we visited on the 11th February and had a thoroughly enjoyable roast Sunday dinner. However since a change of hands the quality of food has deteriorated. The Sunday lunch was poor with under cooked roast potatoes and swedes and an oversized Yorkshire pudding you couldn’t cut. I can normally eat most meals even if they aren’t great but this was really poor. I was offered a free desert and ultimately a 30% discount but it will be a long time before we even think of visiting again. If you are looking for an enjoyable Sunday dinner I would seriously look somewhere else.

Decent bit of scran,the poor server lass was rushed off her feet but she still made sure everyone was getting what they needed.

Had a lunchtime get together with a couple of friends and the service and food were both great. Hadn’t visited for a while but will definitely be back! Our server Jo was friendly and efficient.

Went for lunch with a -30 discount voucher.meals were fine ,service very good.evrry one in there had a voucher.prices at another pub not too far away in the same group where more.

Meal was ok. Not hot enough really and as we were sitting by a door with children constantly going in and out it soon went cold - as did we. Our server was great, very attentive (think her name was Jo) Not much choice of ales, but the one we had was ok. Will return, but maybe not too soon.

Not been to The Waggon & Horses for a while. It was a Friday teatime & was not bursting with people so didn't have to wait long for our food. I had the butter chicken burger, my wife had the Lasagne. Both of us enjoyed our food and it was very tasty. The pub has a nice family atmosphere and the menu has a really nice choice of dishes. It was Jo who greeted us on entry & showed us to our table. She was really pleasent and personal. There did appear to be only 2 people waiting on the tables, which seemed odd for a Friday teatime but you wouldn't have known as Jo was very much on the ball & didn't keep us waiting at all. Overall, I recommend The Waggon & Horses as it was an enjoyable meal and we will return again.

Not been to The Waggon & Horses for a while. It was a Friday teatime & was not bursting with people so didn't have to wait long for our food. I had the butter chicken burger, my wife had the Lasagne. Both of us enjoyed our food and it was very tasty. The pub has a nice family atmosphere and the menu has a really nice choice of dishes. It was Jo who greeted us on entry & showed us to our table. She was really pleasent and personal. There did appear to be only 2 people waiting on the tables, which seemed odd for a Friday teatime but you wouldn't have known as Jo was very much on the ball & didn't keep us waiting at all. Overall, I recommend The Waggon & Horses as it was an enjoyable meal and we will return again.

Great food and a lovely atmosphere

Nice staff but the food was awful they seemed to not have many things on menu and the Sunday menu is quite small waited an hour for our food in a very empty pub veg was so over cooked it was like slop regret not complaining if I'm honest ,chicken strips on kids menu were actually low quality chicken nuggets did actually hear someone else on a nearby table complain about their meal some parts of my meal were luke warm too I 100pct would not return you'd expect better service and food quality especially as the were not busy sunday 30th June

Excellent staff, very attentive and nothing was too much bother for them. Lovely food. Clean and inviting pub, plenty of room at our table.

Great service. All food came out together which was great. Reports from other guests some of the roasts could have had more flavour.

Standard marstons. But the problem is the other customers. Not family friendly, people smoking and swearing like a dirty tramp, right by the play area. Even acknowledged we had kids, and it just got worse. Staff are all young. 2 glasses were dirty (lipstick marks) but quick to change. They need mature staff to support them on a busy sunny Sunday.

Jo was fab, really great service but the other lady seemed very rushed and overwhelmed.

It's ok, food is pretty standard for a Marston's, had the Sunday roast which was good but not to the standard of other pubs in the area.

SAD, !!! PLACE,. NO LIFE, NO CHARACTER. PLOP ! ON THE LANDSCAPE, SAD, SAD,. CLASSIK CARS .ONLY WAY TOO GO..

Jo was great and friendly service!

First visit definitely not the last. Gorgeous food, extremely friendly and helpful staff 👌

What's there to say. I loved it here and will definitely be going again.

Lovely relaxed atmosphere, really nice food .

Presentation was brilliant, but the quality of food wasn't the greatest. Hunters chicken - chicken was hard and overcooked Lamb kebabs - over cooked Kids chicken bites - very salty No staff around to give any feedback or even to check how was the food

Came during half term with my mom for lunch. Ordered starters and mains from the specials menu. Food was delicious and well-presented. Brilliang servicw from Haylie considering she was on her on. Thank you.

My first time trying this given it is my new local and I did really enjoy it! Service was excellent alongside a really nice, bright atmosphere surrounding the place. The only downside was the food in my opinion didn't live up to standard, 15 pounds for a fish and chips with peas, hardly any garden peas on the plate, the fish wasn't great but not the worst iv ever had and there wasn't a great amount of chips. More than anything, the portion sizes were the biggest let down for the price, overall though I will definitely be coming back to try other options especially the Sunday lunch.

Only here for the free meal for 2 raffle (829) Cheers 😉

Excellent service off Jo as always, would recommend this place to anyone looking for a warm and friendly environment

Lovely food and great service, good job Lily 😊

Amazing food, chefs Shaun and Becky did an amazing job. Highly recommend.

Lovelly helpfull staff especially jo

Very good service and excellent food.

Had lovely sausage and mash and as always excellent service from jo raffle ticket 529

Great food and beer. Special call out to Bec who was the chef on the night we visited. Food was fantastic. Thanks a lot for a great experience!

Amazing service and food The sausage and mash is amazing here so lovely I would recommend this place to anyone

Had Ribeye steak couldn't tell it was Ribeye and suppose to be 10oz Got really expensive food nothing special, service ok

Had great food and service was brilliant. Always have an amazing time when we visit Waggon and Horses.raffle No 430

Good food, good service, polite and attentive staff.

Fabulously helpful, happy staff. Food was gorgeous, hot and excellent value for money. Highly recommend.not many people in but our host Sydney was a delightful, helpful women.

Lovely service from haylie and Alex good food, first time coming in I'll be back again :)

Came bank holiday Sunday with my children for a roast lunch. Was absolutely beautiful food, can't fault it. The service was quick and the staff are lovely and can't do enough for you! My 5 year old son enjoyed playing outside on the play area, couldn't get him off it lol. Would highly recommend!!

Good amazing tasted so lovely, staff very friendly and attentive, highly recommend this place to people, service is quick but also very relaxed, the place is neat and tidy, seen they have live music which I’ll be attending

Greeting at table reception very slow waiting for approximately 5 minutes then told get a drink at the bar whilst team member wiped tables then told table over by the door, food service time acceptable but all mains were very dry , when asked for the bill I was told couple minutes after waiting 20 minutes I went to the bar and our waiter was standing behind the bar casually chatting to kitchen staff who had finished shift when I approached he just said oh yeah the bill left feeling undervalued customer

We visited bank holiday Monday waited over an hour for food for four people, however I ordered Vegan Tart, crushed new potatoes and salad, what I received was overcooked Tart, 3 crushed small potatoes (with a dark brown skin) without butter and 2 leaves of rocket salad, I had to send back and re-order something else, we then ordered desert which wasn't very nice, waited ages to pay bill then was overcharged by £10.

Wow! Haven't been here for a while and came tonight and was amazed! Food is fantastic and service is fast! Booked a table at 8 for my fiance and I and we absolutely loved it. Tasty food and brilliant portions! Sydney + Alex were lovely and welcoming and checked if our food was okay more than once, no problems at all. We will 100% be returning!!!!

Service was quick, drinks brought to the table. Very quiet.

Food was hot and tasty, service was good, friendly Staff. No problem to catered for picky eater and customised food accordingly. Will definitely recommend

While the location is nice, the table wasn't particularly clean and the menus were tatty and torn. The drinks service was quick and we placed our order. Unfortunately, it took almost 1 hour and 20 minutes before the food arrived. So long in fact, one of our party had to leave and we had to cancel their order. The food was OK, but the pie crusts were tough as if they'd been cooked too quickly, and the vegetables looked like they'd been sitting under a hot lamp for some time. We managed to order more drinks went the food arrived, and after eating decided on desert. After an hour of no one visiting our table, and no one coming to us after we'd attracted the servers attention twice, we decided to leave instead. I stopped a server and asked if we could pay. She looked flustered and busy so I asked if it was easier if I paid at the bar, which she was thankful for so I did. In the end we spent almost 3 hours there for a main course and 2 rounds of drinks. I really hope this was a one off caused by staff shortages or other unforeseen problems, because if this is the usual service, it is unacceptable.

We booked a table for 1:30pm. When we arrived we were told it would be a 30 min wait for food which we were happy with so sat down and ordered our food, we then waited in fact 2 hours for our food. We noticed 10 other groups complain that they have also been waiting for their food for hours. Whilst this was happening people were still being aloud to sit down and order food! We did get a refund but this is the second time we have been here and it has been the same service!

2nd time in a year, over and hour and a quarter wait for food, last time was over an hour If you are understaffed let us know when we arrive and maybe turn people away. People will understand if aware in advance and have the option to go elsewhere. Really nice staff, food was great but the wait ruins it.

It was okay just a pub that serves food not exceptional food and drinks prices on the higher side I would suggest

Great service from Jack & Ben !!! … really friendly and helpful .. down to earth. Food was nice a z setting. Comfortable.

Brilliant service and excellent food, the best I've had from a pub in years.

Our waitress Jo was very welcoming. Took a while for the food to arrive but she went out of her way to fetch my daughter some chips as she was starving. Food was piping hot and very delicious, will definitely be returning. Again Jo did a fab job.

I was disappointed with the quality of service and food. Staff were pleasant enough.

The waitress was very pleasant and helpful

Decent place for a Sunday lunch

Lovely meal and great service by lily, a really friendly and welcoming waitress who provided great service with a smile

Lovely food, great atmosphere and service by Jo

Best service food was banging and free water and staff Was lovely and kind

Our waitress Jo was very welcoming and looked after us very well. Food was lovely, as always.

Food was great. Jo our waitress went the extra mile to make us feel welcome.

everything was amazing service was incredable lovely staff and free water

A lovely and cosy pub! We go here for both food and social drinks. Bar staff are friendly and there's a great selection of drinks and snacks for any taste. The scratchings are a particular favourite! Would wholly recommend.

We were served by Jo at The Wagon and Horses Wombourne. Had a lovely meal and great service.

Food was good, presentation could have been better found prices a bit steep for what was offered

Well I've been here a couple of times to be honest mainly to sit in the beer garden and to be fair it's ok until last night there was a couple of problems the first was kids kicking a football on the carpark now I don't have an issue with kids playing but a ball on the carpark with cars parked up I mean who wants to come out to a ball dent on there car? The second issue and this is very concerning was that I ordered a double brandy and coke with remi brandy that was fine except I was charged 9.25 for it I thought a tad expensive but it is what it is then I noticed a qr code to scan for menu on the bench so I scanned it and low and behold I looked at the price for my drink and I was shocked to see the same drink is 7.25 or something like that anyway the best part of 2 quid less than I payed after noticing this I decided that I would get a pint of shandy half lemonade half carsburgh now the price was also different from the menu to what I payed at bar so at this point a decided it was time to leave so my advice to anyone going here is check what your paying it might surprise you.One last thing I don't think I will be back as I've noticed half the beer garden has disappeared for housing shame really

Terrible service - had booked table service but had to fetch own drinks from bar as nobody took drinks order when we were seated. Had to wait over an hour for food & fill with bar snacks as children were hungry. Had to enquire on 2 occasions when our food would arrive & were told they would check but nobody updated us or apologised for any delays to service. Sub standard food - overcooked, burnt, not hot, fatty meat, small portions for the price considering meal cost £100+ - wouldn’t recommend to anybody else. Management really need to look at the overall dining experience.

Fabulous service by Ellyse, she was so so helpful and didn’t hesitate to fulfil the needs that were asked! Lovely pub and great atmosphere!!👍😃☀️

We had a lovely time at the pub and food was nice . We had a slight issue with one of the courses but this was resolved quickly and promptly by the manager and waitress . We would come back for sure

First visit here, me and my kids 12 & 8 came for a late lunch, car park is generous, friendly welcome when waiting to be allocated a table, our waitress (Jo) was really lovely and friendly. Table service is a nice touch as I hate ordering at the bar for food 🤣 Nice atmosphere. Outside area looked nice but was too cold to sit out that day so look forward to visiting when the weather is warmer. My kids enjoyed the small play area. Nice food, will definitely visit again soon.

The food could have been quicker when we arrived but got busier as the day went on, so cannot fault.

Brilliant food. Would recommend to anyone. 5* pub grub. Absolutely amazing. Not greasy, full of flavor. I would recommend the buttermilk chicken chicken tendors. Mmmmmmm. Lovely, friendly staff.

Lovely place one of my favourites in wombourne. Great service by JO too!

Just popped in and decided to order food. Ordered Fish and chips, fish not that bad but the chips seemed to be cooked twice and over cooked and not many served up. Didn't think it was worth the money.

The service from Elise was fantastic, she couldn’t do enough for us. It was our first time out for a while, childcare sorted and after receiving some bad news, we wanted a relaxed meal in a new place. The atmosphere was lovely and the food was great. My chicken burger was delicious and the caramel tart was next level. The manager on duty was also super helpful. Thanks again Elise!

Nice polite staff and nicely cooked food

We were served by Lily who was very nice and attentive. Food is good and decent value.

Excellent lunch. Refurb really done well. Good range on Menu to.. Table service too which we loved, 5 of us. Food really hot and Fish huge & was Cod. Pie really full of Chicken . Booked to go back

Very good. Jo the Waitress was very attentive Brilliant thanks

Managers knowledge was beyond compare, god service done with a smile

Yea it was good 😊 it was quite busy but the lads managed really well, there was a bit of a lunchtime rush so we had to wait a bit but Will and Brandon kept checking on us making sure we had drinks and keeping us informed. 2 of us had the 2 courses off the lunchtime menu and the only grumble we had was that the Cauliflower wings were quite overcooked. Otherwise we really enjoyed our visit 😊

Fantastic service from Jo friendly and approachable!!