Based on 2.561 opinions finded in 2 websites
Based on 2.561 opinions finded in 2 websites
Nº 140 in 276 in South Staffordshire
Nº 33 of 76 British in South Staffordshire
Opinions
Atmosphere was lovely, food was delicious and had wonderful service from all the team members working that day, will definitely return.
Brandon Woodall-Steele . 2024-11-20
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This pub was lovely amazing food all staff really friendly The burgers are to die for !!😋😋😋😍😍😍
Freya’s Sandland . 2024-11-20
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The chef with the black glasses is by far the best
Shaun Green . 2024-11-20
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Tasty tea with my nephew who ate 3 courses and stated that his burger was tastier than Mcdonalds ahaha- high praise indeed and also did a little happy dance mid eating his chocolate brownie and ice cream.
Little Library Lady . 2024-11-19
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Nice friendly staff. Food was lovely. Didnt have to wait long for it. Had starters and main. 5 of us really enjoyed it.
Ann Flanaghan . 2024-11-18
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Had a nice time here with my friends with a young man named Giorgio serving us on Saturday. Good food and even better service.
Carter Wood . 2024-11-18
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Amazing food, amazing service fast and prompt, cant fault the team they are all so lovely here, the events that have been planned over the christmas period all look brilliant will definitely be attending a few of them. Really do enjoy visiting this pub.
Jack . 2024-11-13
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Came bank holiday Sunday with my children for a roast lunch. Was absolutely beautiful food, can't fault it. The service was quick and the staff are lovely and can't do enough for you! My 5 year old son enjoyed playing outside on the play area, couldn't get him off it lol. Would highly recommend!! Such an amazing place to visit
Haylie Hunt . 2024-11-13
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Had the best time celebrating a family birthday. The service was amazing and the food was even better. Would most definitely recommend and will be visiting again very soon. I have booked again for my sons birthday 🎂☺️ Thankyou everyone at the waggon and horses for making our occasion so enjoyable xxxxx
Ellen B . 2024-11-13
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We hadn't been here since March as we have a caravan in Wales where we spend every weekend and don't really have time to come in the week. As soon as Jo saw us, she came over, sat next to my wife and was asking us how we'd been and all about our summer and having a lovely chat. Jo has always been an awesome server, genuinely very friendly and welcoming, they would be lost without her. We ordered our food, haloumi fries to start, a mixed grill for me and a sirloin steak for my wife. Starter was nice and hot and a decent portion. The mains came and everything on the mixed grill was cooked to perfection as was my wife's steak and extra points to the kitchen for sending the food out on hot plates which is what you want, especially with a mixed grill that takes a little longer to eat. Finished off sharing a salted caramel sundae which was again lovely. All in all a great return to this lovely pub, brilliant food and a brilliant server, star of the show; Jo. Thank you See you soon. :o)
PhilipPhlop . 2024-11-09
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We hadn't been here since March as we have a caravan in Wales where we spend every weekend and don't really have time to come in the week. As soon as Jo saw us, she came over, sat next to my wife and was asking us how we'd been and all about our summer and having a lovely chat. Jo has always been an awesome server, genuinely very friendly and welcoming, they would be lost without her. We ordered our food, haloumi fries to start, a mixed grill for me and a sirloin steak for my wife. Starter was nice and hot and a decent portion. The mains came and everything on the mixed grill was cooked to perfection as was my wife's steak and extra points to the kitchen for sending the food out on hot plates which is what you want, especially with a mixed grill that takes a little longer to eat. Finished off sharing a salted caramel sundae which was again lovely. All in all a great return to this lovely pub, brilliant food and a brilliant server, star of the show; Jo. Thank you See you soon. :o)
Phil . 2024-11-09
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Went to the waggon and horses for lunch we both had roast beef with cauliflower cheese side absolutely delicious we were served by the fabulous JO who is always so attentive there was a nice atmosphere in the pub
Mark W . 2024-11-04
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A great venue. Free parking. Pleasant atmosphere both in the bar and dining area. Plenty of food/drink options. Friendly staff.
amanda franklin . 2024-11-03
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Had a lovely meal with the family food was hot and came out fast. Dan was our server and was really friendly and helpful :) (and had cool hair)
Mia R . 2024-11-01
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Lovely atmosphere food looks and smells excellent (didn’t order) Drinks reasonably priced. Staff are friendly and on hand to help
Daniel Robinson . 2024-10-28
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Really comfortable place to eat and have a drink Staff are brilliant
Ron Tolley . 2024-10-26
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Great food and brilliant service from Dan, accommodating and very friendly.
Alex Turner . 2024-10-17
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Hi is a fabulous person. She is so friendly & very quick at her job too. A lovely place to eat/drink, thank you.
Andy & Karen Cartwright . 2024-10-11
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Food was good, hot and arrived quickly. Staff were pleasant and really helpful. I used the website to book the table and found it impossible to amend the booking to add one more person, so I had to cancel and rebook. I had a 30% discount voucher but this was not applied when I ordered my food through the app - very disappointing.
Cat Wallace . 2024-10-11
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The food here was fresh tasty and hot. The beer was very good. The service was very good.
Paul Nash . 2024-10-09
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Excellent Sunday Lunch, ery good serv ice by Jo, and the rest of the team
Isabelle Cochrane . 2024-10-07
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Dirty glasses, poor selection of real ales, over priced poor beer. Not cheap, could be so much better. We only had drinks so can't comment on food.
Maurice Machin . 2024-10-02
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We enjoyed a family birthday get together….we were a party of children & adults….meals for us all were delicious & enjoyed by all….the roast dinners were very tasty….our waitress Jo was great making sure everything was ok & made our experience enjoyable…definitely will visit again ….
Denise Davis . 2024-09-30
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Staff were lovely, food was really nice. Price was fantastic due to Meercat Meaks discount. Only criticisms would be that we had to wait around 25 mins for the food even though the pub was quite empty, & that the Prosecco was flat. We highlighted this & the staff apologized & swapped it right away. Apart from that it was lovely & we’ll definitely come back.
ian jones . 2024-09-30
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We were extremely disappointed. Extortionate prices for mediocre food, one example, squashed chicken and mushroom pie with one lump of 'mashed' potato and very little else! Hunter's Chicken, again, tiny. The service was dreadful, staff need urgent training, your young staff have no initiative whatsoever. Customers should not need to ask for tables to be cleaned and cleared, which we did on several occasions. Again, an example, 2 plates were taken away, leaving 2 the on the table..along with dirty glasses, a mug and teapot. Our sweets arrived with all of this debris still there. Sorry, but our group will certainly not be returning. It was far superior before, when the spit roast chicken was on the menu.
S . 2024-09-25
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We have visited the Wagon&Horses Wombourne on several occasions and have always enjoyed a lovely meal . Yesterday 22nd September was an excellent experience. The service by Jo as always was very professional and friendly. We will be back!.
David Miles . 2024-09-23
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Great service from Jo as always
Phil Evans . 2024-09-22
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Good food at a reasonable price. Jo our waitress was as lively as ever. More than happy whenever we see that she will be our server.
Steve Blundell . 2024-09-22
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Brilliant service, great prices and wonderful food. Absolutely delicious.
Lewis Clemson . 2024-09-17
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Food was excellent perfectly cooked was thourougly pleased with the service will definitely be coming again.
Wayne Norris . 2024-09-16
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Amazing food! And amazing service!
Chloe . 2024-09-14
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Booked on line which was easy , our server was Jo who was great , attentive and efficient, the pub did appear understaffed and yer service was still great, food was excellent , hot and fresh, my husband and brother in law had the kebabs and they said they were best they had eaten , lovely evening great start to the weekend
Margaret O . 2024-09-14
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Lovely evening. Jo, our waitress, was great. Really helpful, friendly and kind. Great good, quick service and good value
Paul Hague . 2024-09-14
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Lovely evening. Jo, our waitress, was lovely. Super friendly and helpful. Even though they were understaffed, we were served quickly and the food was great. Very reasonable price. Kids had a great time.
Paul H . 2024-09-13
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Very relaxed atmosphere, nicely decorated and the service from Dan was very welcoming. Not to mention the delicious lasagne!
Eleanor Forbes-Ritte . 2024-09-13
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The food was very nice and the service (particularly from Lily) was excellent. There were twelve of us and they managed to serve us all at the same time. We'll definitely be returning.
Phil S . 2024-09-10
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Never write reviews but had to for this. We waited 10minutes to be seated and the first thing I noticed was many tables were left and not tidied after people had sat there, which already gave me a bad impression. There were two of us and had to be seated on a 6 person table because of this, which I wouldn’t usually care about if it was actually busy however, it wasn’t. The waiter did ask if we would rather wait to get a drinks order or go to the bar, we decided to wait. We thought the wait would be 5-10minutes, however we waited 20. We ordered our food with the drinks order too. After another 20minutes, no tables near us had been cleared and no sign of drinks. The waiters were very acknowledging and apologetic towards us and the table next to us, which is somewhat of a positive. In the end we left having not received our drinks after 20minutes. Will definitely not be returning any time soon and wouldn’t recommend it at all to anyone.
chloe duckett . 2024-09-10
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The food was very nice and the service (particularly from Lily) was excellent. There were twelve of us and they managed to serve us all at the same time. We'll definitely be returning.
Phil Sheldon . 2024-09-10
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Booked a table for 6pm, arrived 5.57pm and wasn’t seated until 6.10 even though there was a party of only 3 in front of us. Was then told there was no sunday roasts and only gammon available on the grill menu. It then go to even worse, 25 minutes to take our order even though we were trying to get their attention and when eventually placed the food didn’t arrive for another 40 minutes . I had the gammon which was overcooked but I ate it as couldn’t bear waiting any longer for food. Would I like some sauces etc they asked, can I have mustard please, guess what, got none and we then had to table hunt for salt, pepper and vinegar. Also this place is expensive compared to local competitors including the drinks. My advice is to avoid this place and visit much better local pubs and restaurants. It really was a very disappointing experience.
adrian r . 2024-09-08
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On arrival to the place the place looked lovely and wonderful. The staff were lovely and welcoming. However the service that was provided when it came to ordering food was very slow and delayed considering it was not Peek time and there was not much customers in the restaurant . Also the food Lacked numerous of flavour it was bland. There was no seasoning on the meat i.e steak the chicken strips. All though I was not happy with the meal I did pay the full price but would definitely not eat here again. Especially when it comes to having a child with special due to the Service been slow this upset my child cause him to throw his self around the restaurant The staff didn’t seem to mind or try and explain to us that our food or anything was going to be delayed
Kayara Whyte . 2024-09-07
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My wife and daughter both ordered steak baguette, my daughter’s was very nice, my wife had to send hers back because it was inedible. She could not cut the steak because it was too tough, neither could she pierce it with a fork. She had to settle for another dish instead. She was very disappointed and could not understand why her steak was like shoe leather and my daughters was fine, same meal at same price. We expected better
Craig Whittaker . 2024-09-07
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Excellent staff, very attentive and nothing was too much bother for them. Lovely food. Clean and inviting pub, plenty of room at our table.
Neil Richards . 2024-09-02
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I went to the Waggon and Horses with my friend on a busy Friday night and found the staff to be amazing and food delicious. We were served by a lovely lady called Jo. She was kind and made sure we were happy with everything. She definitely made our evening better and she is the reason I would come again. Thank you Jo for your kind hospitality. X
Ruthie . 2024-09-01
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Poor quality food, hair on one plate, one meal was served cold, potatoes hard, way over priced, long wait for our meals. I only went back there as it was a family occasion, never again. I'd of had a better meal at McDonald's, very poor.
Neil Wright . 2024-09-01
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Service was very good, food was excellent and came in a good time, all in all a very pleasant experience
daphne reynolds . 2024-08-30
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Lovely food and great service! The 30% off Main meals was great and as a family of 4 in the school holidays it made it a super affordable treat!
Karen Field . 2024-08-22
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We just popped in for a quick lunch and we enjoyed it very much, food was great, beer was good and the service from Sydney was excellent. As ever, the place was understaffed, I understand that the cash savings are for the benefit of the shareholders, thoughtless really, but it was enjoyable nevertheless.
Robert Bury . 2024-08-20
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Always a smile and a friendly welcome from all the staff particularly Jo
Tracie Chetter . 2024-08-17
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Always a warm natural unrehearsed welcome from all the staff at the wagon and horses pub. The food is always well prepared and good value for money. Always a good selection of beers and wines at a fair price. What more do you want.
Bob Little . 2024-08-17
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Lovely family meal tonight, would recommend the food
Lynne Graham . 2024-08-16
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A lovely place. And the food. Was good. And the lady who were takeing orders was politie i think her name. Was jo . If i had 1 thing to say. It would be. More choice. In puddings. Like with. The apple and cherry crummble i would. Say that. U could have just apple crummble or cherry and apple crummble but other than that it was great
ashleigh furnival . 2024-08-11
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Lovely meal for my wife's birthday, service was great, staff were very polite and professional.
Martin Bourne . 2024-08-09
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Called in on a Saturday night, wasn't busy nice pub ,nice pub food - the outside needs a lick of paint
Debby Turley . 2024-08-06
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Jo was great! Food was delicious.
Mandeep Beesla . 2024-08-02
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Amazing food service defo recommend will return very soon
Chloe Willmott . 2024-07-22
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Lunch time visit. I had the gammon, cooked perfectly. Jill had the steak and ale pie with fries, also very good quality. The staff are helpful and friendly. Only criticism is on the cocktails. On the menu, but couldn't make an old fashioned correctly. But only charged us for double bourbon, so no problem. Visited for evening meal. Steaks not done as requested, but other meals fine
Lord Raymond Bill of Hougun Manor . 2024-07-21
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Jo was a wonderful & attentive server for our meal of 5. Lovely food, we always come here
Louisa Freeman . 2024-07-21
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We came for a Sunday roast (delicious) and were served by the lovely Jo - always service with a smile, super friendly and really attentive! Hope to be back again soon :)
Anna Willcox . 2024-07-16
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Good pub grub, pleasant surroundings, courteous service. Visited late afternoon on route home - not too busy.👍
Michael Hammond . 2024-07-09
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First time here. Was a nice visit. No booking needed and quick service. Food was lovely and fitted in desert too, not much to the side salad apart from leaves m, abit of a let down. Steak cooked perfect. And beautiful BLT
Tarja Williams . 2024-07-09
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I regularly visit the Waggon and Horses with my family.However today has to be the worst meal I have tasted at the Waggon and Horses. It wasn’t so long ago that we visited on the 11th February and had a thoroughly enjoyable roast Sunday dinner. However since a change of hands the quality of food has deteriorated. The Sunday lunch was poor with under cooked roast potatoes and swedes and an oversized Yorkshire pudding you couldn’t cut. I can normally eat most meals even if they aren’t great but this was really poor. I was offered a free desert and ultimately a 30% discount but it will be a long time before we even think of visiting again. If you are looking for an enjoyable Sunday dinner I would seriously look somewhere else.
Shaun L . 2024-07-07
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Decent bit of scran,the poor server lass was rushed off her feet but she still made sure everyone was getting what they needed.
Jaded G00ber (JadedG00b3r7) . 2024-07-06
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Had a lunchtime get together with a couple of friends and the service and food were both great. Hadn’t visited for a while but will definitely be back! Our server Jo was friendly and efficient.
Steph C . 2024-07-05
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Went for lunch with a -30 discount voucher.meals were fine ,service very good.evrry one in there had a voucher.prices at another pub not too far away in the same group where more.
Global52289398427 . 2024-07-04
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Meal was ok. Not hot enough really and as we were sitting by a door with children constantly going in and out it soon went cold - as did we. Our server was great, very attentive (think her name was Jo) Not much choice of ales, but the one we had was ok. Will return, but maybe not too soon.
Lisa Blake . 2024-07-02
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Not been to The Waggon & Horses for a while. It was a Friday teatime & was not bursting with people so didn't have to wait long for our food. I had the butter chicken burger, my wife had the Lasagne. Both of us enjoyed our food and it was very tasty. The pub has a nice family atmosphere and the menu has a really nice choice of dishes. It was Jo who greeted us on entry & showed us to our table. She was really pleasent and personal. There did appear to be only 2 people waiting on the tables, which seemed odd for a Friday teatime but you wouldn't have known as Jo was very much on the ball & didn't keep us waiting at all. Overall, I recommend The Waggon & Horses as it was an enjoyable meal and we will return again.
Barrie S . 2024-07-02
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Not been to The Waggon & Horses for a while. It was a Friday teatime & was not bursting with people so didn't have to wait long for our food. I had the butter chicken burger, my wife had the Lasagne. Both of us enjoyed our food and it was very tasty. The pub has a nice family atmosphere and the menu has a really nice choice of dishes. It was Jo who greeted us on entry & showed us to our table. She was really pleasent and personal. There did appear to be only 2 people waiting on the tables, which seemed odd for a Friday teatime but you wouldn't have known as Jo was very much on the ball & didn't keep us waiting at all. Overall, I recommend The Waggon & Horses as it was an enjoyable meal and we will return again.
Barrie Smith . 2024-07-02
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Nice staff but the food was awful they seemed to not have many things on menu and the Sunday menu is quite small waited an hour for our food in a very empty pub veg was so over cooked it was like slop regret not complaining if I'm honest ,chicken strips on kids menu were actually low quality chicken nuggets did actually hear someone else on a nearby table complain about their meal some parts of my meal were luke warm too I 100pct would not return you'd expect better service and food quality especially as the were not busy sunday 30th June
sue p . 2024-07-01
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Great food and a lovely atmosphere
Robert Roberts . 2024-07-01
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Great service. All food came out together which was great. Reports from other guests some of the roasts could have had more flavour.
Rachel Pitt . 2024-06-25
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Standard marstons. But the problem is the other customers. Not family friendly, people smoking and swearing like a dirty tramp, right by the play area. Even acknowledged we had kids, and it just got worse. Staff are all young. 2 glasses were dirty (lipstick marks) but quick to change. They need mature staff to support them on a busy sunny Sunday.
Edie-Bleu Bird . 2024-06-23
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It's ok, food is pretty standard for a Marston's, had the Sunday roast which was good but not to the standard of other pubs in the area.
Matt Williams . 2024-06-21
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SAD, !!! PLACE,. NO LIFE, NO CHARACTER. PLOP ! ON THE LANDSCAPE, SAD, SAD,. CLASSIK CARS .ONLY WAY TOO GO..
Robert Ramsey . 2024-06-21
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Jo was great and friendly service!
Samuel Barker . 2024-06-21
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Jo was fab, really great service but the other lady seemed very rushed and overwhelmed.
Natasha Jones . 2024-06-21
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First visit definitely not the last. Gorgeous food, extremely friendly and helpful staff 👌
Denise Williams . 2024-06-19
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What's there to say. I loved it here and will definitely be going again.
Darren Hunt . 2024-06-18
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Presentation was brilliant, but the quality of food wasn't the greatest. Hunters chicken - chicken was hard and overcooked Lamb kebabs - over cooked Kids chicken bites - very salty No staff around to give any feedback or even to check how was the food
Shailesh Parmar . 2024-06-17
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Lovely relaxed atmosphere, really nice food .
Sally Harewood . 2024-06-17
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Came during half term with my mom for lunch. Ordered starters and mains from the specials menu. Food was delicious and well-presented. Brilliang servicw from Haylie considering she was on her on. Thank you.
Laura . 2024-06-09
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My first time trying this given it is my new local and I did really enjoy it! Service was excellent alongside a really nice, bright atmosphere surrounding the place. The only downside was the food in my opinion didn't live up to standard, 15 pounds for a fish and chips with peas, hardly any garden peas on the plate, the fish wasn't great but not the worst iv ever had and there wasn't a great amount of chips. More than anything, the portion sizes were the biggest let down for the price, overall though I will definitely be coming back to try other options especially the Sunday lunch.
Josh Blakemore . 2024-06-05
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Only here for the free meal for 2 raffle (829) Cheers 😉
Philip Roberts . 2024-05-27
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Excellent service off Jo as always, would recommend this place to anyone looking for a warm and friendly environment
stephen Bull . 2024-05-26
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Lovely food and great service, good job Lily 😊
Karl Crew . 2024-05-25
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Amazing food, chefs Shaun and Becky did an amazing job. Highly recommend.
Nick Cook . 2024-05-18
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Lovelly helpfull staff especially jo
Steve Perry . 2024-05-17
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Great food and beer. Special call out to Bec who was the chef on the night we visited. Food was fantastic. Thanks a lot for a great experience!
EZ Cleaning . 2024-05-17
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Had lovely sausage and mash and as always excellent service from jo raffle ticket 529
Robert Goodall . 2024-05-17
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Very good service and excellent food.
Jamie Southall . 2024-05-17
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Good food, good service, polite and attentive staff.
Plant Journey . 2024-05-16
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Had Ribeye steak couldn't tell it was Ribeye and suppose to be 10oz Got really expensive food nothing special, service ok
Kathryn Clarke . 2024-05-16
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Amazing service and food The sausage and mash is amazing here so lovely I would recommend this place to anyone
Jade May . 2024-05-16
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Had great food and service was brilliant. Always have an amazing time when we visit Waggon and Horses.raffle No 430
Malcolm Dudley . 2024-05-16
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Fabulously helpful, happy staff. Food was gorgeous, hot and excellent value for money. Highly recommend.not many people in but our host Sydney was a delightful, helpful women.
Liz Blackham . 2024-05-15
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Lovely service from haylie and Alex good food, first time coming in I'll be back again :)
Sam Manning (samwellm) . 2024-05-15
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Good amazing tasted so lovely, staff very friendly and attentive, highly recommend this place to people, service is quick but also very relaxed, the place is neat and tidy, seen they have live music which I’ll be attending
Jack Anthony . 2024-05-14
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Greeting at table reception very slow waiting for approximately 5 minutes then told get a drink at the bar whilst team member wiped tables then told table over by the door, food service time acceptable but all mains were very dry , when asked for the bill I was told couple minutes after waiting 20 minutes I went to the bar and our waiter was standing behind the bar casually chatting to kitchen staff who had finished shift when I approached he just said oh yeah the bill left feeling undervalued customer
nathan kinsey . 2024-05-12
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We visited bank holiday Monday waited over an hour for food for four people, however I ordered Vegan Tart, crushed new potatoes and salad, what I received was overcooked Tart, 3 crushed small potatoes (with a dark brown skin) without butter and 2 leaves of rocket salad, I had to send back and re-order something else, we then ordered desert which wasn't very nice, waited ages to pay bill then was overcharged by £10.
Marie Guest . 2024-05-11
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Service was quick, drinks brought to the table. Very quiet.
Colin Green . 2024-05-09
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Wow! Haven't been here for a while and came tonight and was amazed! Food is fantastic and service is fast! Booked a table at 8 for my fiance and I and we absolutely loved it. Tasty food and brilliant portions! Sydney + Alex were lovely and welcoming and checked if our food was okay more than once, no problems at all. We will 100% be returning!!!!
Antony Neale . 2024-05-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2027 Opinions
Visited here Saturday with 14 family members, for a family breakfast get together, we have visited before in memory of a family member who enjoyed coming for breakfast On this visit something seemed to be off (for want of a better word), service was not upto the standard we usually get. We ordered hot drinks, I almost had half a cup of coffee, tea was served in tea pots and what seemed to be coffee mugs, not a cup and saucer. We ordered our breakfasts, which was served after about 20min, but there was no cutlery on the table, a waitress then came and plonked all knives and forks in the middle of the table which we had to distribute ourselves to all family members, sauces had to be requested, toast was over cooked, not buttered and no butter offered, after food family members ordered more tea, one of the mugs was dirty and had to be sent back for a clean one, no apology for that. The only time the waitress spoke was to make sure we vacated by 12 o clock. Not the best service we have received from the Shoal, and when you are spending £100+ we expected better and a more Christmas atmosphere.
1261 Opinions
Stayed over in motorhome- Amo was really helpful even though we arrived too late to eat they made sure we got in and settled - food menu looked amazing so will definitely stop in again
546 Opinions
1072 Opinions
Went for a Christmas Party with friends, lovely meal and tribute band were really good. Our waitress Emily was lovely, very efficient and friendly. It was very busy in there and they all worked very hard 👏