Based on 1.133 opinions finded in 2 websites
Based on 1.133 opinions finded in 2 websites
Nº 252 in 784 in Bolton
Nº 41 of 109 Other cuisines in Bolton
Opinions
Warm welcome on arrival, seated and served quickly. 4 outstanding meals. Great place, definitely go again and recommend to others. Visited today 29.9.24 was told that it was the last day as it was closing. Service was still great and the food was still to an outstanding quality 👌
Mick Molton . 2024-09-29
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Great home cooked food served by a lovely, friendly lady. Good selection of beers and wines. First time here but will definitely be back.
Jane P . 2024-09-27
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Sadly closing down again this weekend 29th Sept.
Chris H . 2024-09-26
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Called in today for the senior citizen menu and we were pleasantly surprised. The staff are great, the place is spotless and a chilled atmosphere with local history depicted on the stained glass windows. The food is homemade and very tasty, the senior menu is Monday before 6.30 pm. We had cheese and onion pie with chips and cabbage X2, cheese cake with ice cream X1, sticky toffee pudding with ice cream X1, coffee X2, 1 pint diet coke, 1 and a half pints of Guinness. .... A grand total of £22.20...Its great value!. Unfortunately I have just learned that it is closing down from September but the staff are being kept on at other venues.
mick Mike . 2024-09-20
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We had a pensioners meal. It was very nice and just enough for me but a bit small for my brother. Nice pub.
Anne Parkinson . 2024-09-19
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Its not the first time at the waggon and horse. never had problem before..but tonight food was terrible..the manager was very rude..its sad to say she didant deal we the problem right
Anne M . 2024-09-13
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Great value for money. Food was delicious. Service was brilliant and all staff polite and friendly. Great views from beer garden. My first time here but will definitely return.
Mags & Daz . 2024-09-07
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Nice freshly home cooked food, 😍 Sunday roast beef
Graham C Bradley . 2024-09-05
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Always pass this pub and never thought of going in so went in Sunday afternoon and was impressed with the food I had the mix grill meat was cooked well and everything on the plate was hot good quality meat and was very tasty also family had steak which also was very good onion rings were amazing and chicken burger was spot on.service was good staff were friendly and plenty of parking space. Ask if there any special requirements on food allergies which was good so unfortunately if your one of those people that live in westhoughton give it a go we will be back soon
dg1186337 . 2024-09-01
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Change of hands I believe. Hence all previous reviews cannot be taken into consideration. We were celebrating a birthday it spoilt the day sadly the food was awful
Samantha m . 2024-09-01
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First visit food was not up to standard. Staff lovely but think they need a new chef..... would not recommend sorry but we will not be returning
Samantha molloy . 2024-09-01
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Went for Sunday lunch with our teenage grandchildren. There was no welcome,we had to find our own table and menus. There was no Printed kids menu or sweet menu. Service was OK, but the staff miserable. The Sunday roast was OK No 'goodbye ' when we went and I was left disappointed.
STEPHEN P . 2024-08-28
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Excellent place to eat all our meals were cooked quickly and served to the table generous portions , chicken wings, halloumi fries, steak pie and beer board. Choice of dips provided
Maura Montgomery . 2024-08-28
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Although the outside of the building looks tiered, don't let it put you off . The staff here get top marks very friendly & helpful . The food was freshly cooked and served promptly, home cooked chips cooked to perfection. On top of this, there was live music that really put the iceing on the cake . Really nice atmosphere highly recommended. Children friendly also .
TitaniumHoldings . 2024-08-26
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Has new owners, the food was great as was the service, will definitely be back
Suzanne Cooper (SuzieC) . 2024-08-25
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Went today with my partner food was amazing, steak cooked perfectly and large potions, everything from the chips to the onion rings were home made and very fresh. The staff were amazing and the place was very clean defo going again
Kayleigh Dempsey . 2024-08-15
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Well worth a visit. Food was excellent. Service too. And not expensive.
Mel Harrison . 2024-08-14
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We love this pub/ restaurant very friendly and lovely old surroundings. There's a write up about the history and the stained glass windows. It is well worth a visit good food.
Mary Ashby . 2024-08-14
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Awful food , poor service and dirty establishment, very old fashioned needs a lot of work doing to it , unsure how it’s open to the public, food was one of the worst meals I’ve ever eaten , won’t return and won’t be recommending
Daniel . 2024-08-04
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Great food. Sunday lunch was amazing. Nice view from beer garden. Staff are great.
Marcus Castle . 2024-07-28
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Excellent local pub fantastic steak at reasonable price
Derek Hewitson . 2024-07-21
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Highly recommend food and presentation amazing ste is an amazing cook and the young waitress Olivia what a pleasant young lady very welcoming and smiling 😊
Kerry Yates . 2024-07-20
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The food is outstanding and excellent value for money. All the staff are lovely too. Great views if you are sst outside too. First time here, it wont be the last.
Janet H . 2024-07-10
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First time back in a very, very long time. It will definitely be our go to place for a bite to eat as we pass by. Service was wonderful, very friendly staff. Food was amazing, great in taste and amount. We had a mixed grill and the fish pie. Prices are average to other places. As we arrived at 5.30pm, mid week, it was on the quiet side only about a dozen people in but more arrived as we were leaving. Food is cooked to order so expect a bit of a delay if really busy ie weekends. Give this place a go, we recommend it.
Sally Robinson . 2024-07-06
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Walking in, the building has been recently refurbished. Nice and brightly redecorated and new carpets. Smells clean and has quite a relaxing atmosphere with music on in the background. Very clean and tidy, I sat looking out the back of the building. Staff smartly dressed, very polite and accommodating. Served straight away and shown to a table of my choice. I ordered the Wagon Burger which came with hand cut chips and coleslaw. The burger is stacked high and looks amazing. Taste wise I was not disappointed and I was stuffed. Portions are perfect. Staff do a table check to make sure everythings ok, which it was. No photos as I just wanted to eat it as soon as it arrived. Highly recommend. Disabled parking available and ample parking spaces on the large carpark. The panoramic view of the the Pike and Winter Hill is breathtaking, really beautiful.
Samantha Smallwood . 2024-07-01
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Amazing pub. Great food, quick service and really friendly staff.
Simon Bromley . 2024-06-30
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Love this place ,food amazing ,staff lovely and friendly, service is excellent! Visited several times now and never been disappointed .
Nadine F . 2024-06-30
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We come in every day with dog in beer garden staff are amazing really nice friendly place should be busier than it is as really good place
Chris Hough . 2024-06-27
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What a great find. Turned up on spec on a Friday night with the kids in tow. Firstly, stunning period building with original features, a real cosy olden days hostelry. Stained glass windows, lots of wood everywhere. If you were given licence to imagine a cosy country inn - this is pretty close. The food, nice simple menu with a few flourishes, plenty veggie/vegan options and enough options to satisfy the little peeps. Whilst there was no menu for kids or dessert the waitress easily and patiently explained (and weren't long. At around £50 we had a decent meal for 2 adults and 2 children with drinks and puddings. And the staff - compared to those at more up market and expensive venues; patient, friendly, attentive, knowledgeable. A great venue and a real hidden gem.
Zander T . 2024-06-24
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Lovely meals served to us today. Very nice, pleasant staff, in a relaxing atmosphere. We will be visiting again.
Julie Grundy . 2024-06-17
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Friendly staff and nice atmosphere. The food is reasonably priced . I must reckoned the mixed grill , very tasty quality food
Shineon Mobile Valet . 2024-06-10
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Wow the Mixed Grill was awesome and at £14.95 Great value for money, Thoroughly enjoyed it and very friendly staff. A very pleasant blast from the past and food as it should be. Many Thanks.
Mark P . 2024-06-10
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Hosting was good, food was nice, prices were fair nice atmosphere.
Peter Townsend . 2024-06-10
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Small menu. But very good home cooked food. Id definitely recommend the sharing board
Jennifer Hodgson . 2024-06-04
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Drove past and fancied trying something new was not disappointed!! Not only is the quality amazing but finally a place that doesn't rip you off... Found our new favourite lunch place and kids eat free weekend would generally recommend p.s. pate is on point!
Sarah F . 2024-06-02
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Tried hard. Food was adequate for the price. Service was ok and felt sorry for lady doing everything. She clearly has too much to do. Will go back but will wait a few months for new proprietors to settle in
Deb Brennan . 2024-05-31
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Had a lovely lunch at the waggon and horses. The service was brilliant, all the team did great but Sue was particularly bubbly and friendly. Really lovely relaxed vibe and atmosphere. The steak is very good and reasonably priced. The waggon chicken burger was also incredible and packed with chicken. Overall a 5 star experience. Recommend this!
Phoebe G . 2024-05-27
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What a lovely pub,food was lovely as always everything is homemade, staff was helpful and friendly, nice atmosphere will come back soon 😀 9
Shirley Tither . 2024-05-27
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Worst meal had for years can’t understand how a meal can be cold For us and another couple near us don’t go not worth it got £3 off 33 for telling them 🙄
Bazap b . 2024-05-19
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A lovely welcome from very friendly staff. Not a huge menu to choose from but enough to meet the needs of most customers I suspect. Food was lovely. Would definitely recommend.
Andrew Waller . 2024-05-17
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Had a lovely Monday senior meal bargain
Brenda Griffin . 2024-05-14
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Excellent food today at the Wagon and Horses and very friendly and helpful staff .
Chris Alty . 2024-05-07
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Very friendly staff with amazing food at good prices
kate janeczko . 2024-05-04
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Great staff, beautiful tasting and filling foods.
Conor Sykes . 2024-05-01
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amazing food and drinks! big portions aswell, i came with my friends and family friends and there was even a small park for kids!
Lexie Casey . 2024-04-28
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Food was excellent, friendly helpful service, the staff were very attentive at all times.Highly recommended for a weekend lunch👍🏻.
David Taylor-Fenton . 2024-04-28
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Great service, very welcoming.. really friendly pub and food was great!
Peyton Casey . 2024-04-28
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Took mum for the Monday special, the food was lovely and we will be going back soon.
Lisa Sainsbury . 2024-04-23
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Absolutely beautiful pub very clean and well presented, I had a chicken liver pate starter and an 8oz sirloin steak and it was cooked to perfection, great presentation and arrived in a timely manner, great for children and family. The staff are absolutely fabulous, so friendly and welcoming and take the time to chat to you. I will 100% be returning couldn’t recommend it enough!
Faith Fairhurst . 2024-04-08
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Belting food and even better staff
Wayne Thomas . 2024-04-08
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Very friendly service and very fair priced food. Enjoyed the experience.
John Allen . 2024-03-27
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I had the roast beef dinner, but I could have done with more gravy, it did say with a gravy boat, which I never got. The staff seemed very busy. I also had the bakewell tart and custard. The custard had lots of lumps in it, and it could have been better. But overall, I enjoyed the meal
Sheelagh McGreavy . 2024-03-22
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Lovely fresh and delicious home cooked food. Everyone was super friendly We were made to feel really welcome. Will definitely visit regularly.
Kate Davidson . 2024-03-21
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Called in for a family meal after seeing all the previous amazing reviews; we were not disappointed! The food was wonderful, we tried the Chicken Wings and Garlic Bread for starters and would highly recommend it. The mains had plenty of choice to choose from and everything tasted fresh. The staff were friendly and welcoming, we were notified of all the upcoming events, so well worth the follow on Facebook to keep updated. It was great value for money and we will certainly be heading back!
Hannah H . 2024-03-12
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We had a great birthday and Mother’s Day meal. Sue kept us entertained dispite how busy she was. Fantastic service. Well done Sue. X
Lorraine Ravenscroft Ravenscroft . 2024-03-08
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First time visiting. Meals were great. Service and atmosphere great. Staff really friendly and helpful. Definitely recommend. Will be visiting again soon
Carol Power . 2024-02-27
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Sat night tea out before a show in Bolton. Back to the good old days in the waggon and horses. Used to frequent here years ago in the Peter days. Awesome mixed grill, can't remember the last time I ate a steak and didn't have a lump of fat on the plate at the end. Cooked to perfection. Staff were nice and polite. Prices are spot on. Top chef. Deffo coming back.
Spice Mtb . 2024-02-26
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Brilliant place.atmosphrte really good.staff are polite with good humour.
Susan Hyndman . 2024-02-26
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We are pleased to learn that the Waggon & Horses had reopened in dining pub format and have eaten there on a number of occasions. This is a lovely pub steeped in history and has the potential to capitalise on the closure of the Tavern on the Hill. The food is excellent and freshley cooked and we are prepared to wait a liitle while for it to be prepared. But disappointingly the drinks sevice is very slow. In fact we had to cancel one round of drinks orderd with our meal as they didn't turn up at all and had to be cancelled for we were ready to leave. The room temperature is rather chilly and would create a better atmosphere if it was warmer and encourage people to stay a little longer. On all occasions the above comments are pertinant and I sincerely hope that my comments are taken in the spirit of improvement and the success that this business deseves.
Joseph Delafield . 2024-02-19
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Gorgeous lunch today. Beautiful homemade food and welcoming vibe
Janet Davies . 2024-02-18
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Probably the best dog friendly pub I’ve been in… my son and I had a great Sunday lunch, the staff went above and beyond for my dog.. (she had sausages) definitely will be going on a regular basis..
Lee LCF Logistics . 2024-02-18
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Decided take the Mrs for her birthday, first visit, never again.... £42.70 for 2 x 50ml bottles of orange juice. 2 starters and 2 main courses. I ordered Bruschetta for starter. Scampi, mushy peas and chips for my main meal. I thought I ordered a kids size main when it arrived, 1 spoon of mushy peas, few big cut chips and 4 small scampi. Won't be a day to remember I'm afraid, gutted. Don't really get what you pay for... Definitely won't be going again 🫤🫤🫤
Gingerbread Ninja . 2024-02-18
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Booked for Sunday lunch and wasn't disappointed. Excellent food ,friendly and polite service, reasonably priced . Can't wait to go back again . Nice to have a good pub on our doorstep
Mark Busby . 2024-02-16
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Had a starter main meal here on Saturday, the food was lovely as was the service and the place . Highly recommend especially the steak 👍
Lynda Brummell . 2024-02-12
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Another lovely meal at The Waggon and Horses....this time the £5.95 senior citizens Monday offer. Despite being so busy Sue finds the time to make you feel welcome and at the price it's not surprising it was so well attended. Thank you to Sue and the girls, you are a credit to your employer xx
Lesley Sykes . 2024-02-05
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Absolutely fantastic 👏 We went in this afternoon with a party of 4 adults and 5 kids we were all very pleased with the service the beers and especially the food it was brilliant. The mix grill was cooked to perfection. The beers were perfect Can't wait for next weekend we will definitely be returning here...
Thomas Myerscough . 2024-01-28
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The food is absolutely amazing, eaten there now 4 times and everytime they got it spot on. The service is second to non, everyone very welcoming and extremely friendly. A great pub in a lovely area especially in summer with views of Rivington. A great area to sit out and enjoy a nice cold beer or wine.
tracey birt . 2024-01-28
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Went to the Wagon and Horses with 2 mates of mine as it was a mutual meeting point for us and wanted to try something new, Food was immaculate and service was even better. Sue, the lady who served us, was such a lovely person and made our time here even better. Definitely be returning. We each had 3 courses and 2 alcoholic drinks each and I was shocked when I seen how little the bill was compared to other places we have been!
Travis Berry . 2024-01-28
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Loved the pub and had a lovely evening with my Dad. The food was a mixed bag my dad's haddock was lovely however my fish pie was a disappointment which is a shame. Over all I'd go again but I'd order something different.
Rebecca Pimblett . 2024-01-27
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Friday night at 9pm and the pub was empty, real shame since the pub opened recently, just no atmosphere and most beers unavailable; staff were really friendly & helpful, needs something done or will be closed up again....real shame
Ian Robinson . 2024-01-25
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Absolutely fantastic mix grill 👌 reasonable price and staff are lovely.. highly recommend and will definitely be back!
Kelly Heyes . 2024-01-24
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went here today for an early tea with my partner and it was fabulous. staff were so attentive and kind and the food was delish. i ordered the ‘Beer Food’ board for myself not realising how large it was😂 but we were truly stuffed afterwards😂 the patê starter was so yummy and the brie wedges were incredible. massive compliments to the chefs. we will be recommending and we will definitely be back!
Millie and Esmé . 2024-01-20
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Very welcoming. Food very good. Dog friendly, so able to take our puppy with us.
Lesley Ollerton . 2024-01-19
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Food was lovely nice atmosphere was lovely and welcoming nothings ever to much trouble overall lovely place and sues amazing with the customers x
Rochelle Nuttall . 2024-01-17
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Now reopened. Food good (been twice) and staff friendly and helpful.
Tim Blazey . 2024-01-15
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I came here on a quiet day, they didn't have in stock the food we originally wanted. The food we settled for was tasty and well presented. The staff were friendly, and the location has many nice views. I recommend checking this place out for yourself.
Kris the Mus . 2024-01-15
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So happy for this to be back open and good luck to the new owners its great to have a local pub back open around wingates as there is nothing now. Would like to see maybe event nights in here such as bingo/ quiz nights etc. and maybe a pool table or darts board to influence the atmosphere other than that really happy to see this reopening cant wait for summer due to the really nice beer garden
Ronan Leech . 2024-01-14
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Came to the waggon and horses for tea last night, had the inntetion of trying the Sunday roast as I’ve heard so many nice things about it, as soon as I went through the menu I decided to have the beer food board, such good value and worth every penny and more, it was delicious, and filling, was enough for 2, when I’ve been before I’ve also had the waggon burger with chicken which did not disappoint and I’ve also tried the tikka masala, it has chilli’s on indicating spice but I didn’t find it spicy, it was lovely, sue at the front of house was warm welcoming and went above and beyond to get anything we needed even though it was busy, nothing was too much for her and the rest of the staff who where also very friendly and welcoming to their pub
Deon Berry . 2024-01-08
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Visited yesterday , first time since new management took over .Food was lovely. Only pub food but tasty and huge portions. Staff were efficient , friendly and polite. Prices reasonable and as expected. Will certainly go again and will make it my 'go to' place for a meal.
Maxine Smith . 2024-01-05
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First meal out of the new year 3xfish and chips 1x lasagne all cooked perfectly and delivered to the table quickly,beers on draught looked decent aswel,will be calling again.
Richard Pidd . 2024-01-04
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Staff where do welcoming and lovely, fpod was Great and a great price. Will be back and recommend to anyone wanting nice pub grub. Also great for family's and kids meals are great value!!
Stacey Scotson . 2024-01-04
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Great tasting food, good service
Ian Mclean . 2023-02-26
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Food was really nice and great value. Staff were very friendly and polite. Definitely recommend and will be most certainly return again in the future.
N B . 2023-02-04
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Lovely meal & great service! Very good price for the quality food .... highly recommend 👌
Holly Mitchell . 2023-02-04
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Nice staff and amazing food 😋 👌
Wesley Sutton . 2023-01-21
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Called in for a couple of drinks nice and friendly staff will defo be in for another
Carl Schofield . 2023-01-17
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Great food friendly atmosphere 10/10
alan billingham . 2023-01-14
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The burgers are absolutely amazing. The best burgers I have ever eaten. Love this place. Great for dogs and for the kids. The staff are friendly and attentive, always happy to help. A big shout to Rachel, as she was so kind and was always coming over asking how our meal was, taking care of us.
Joseph Newton . 2022-12-15
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Great food and happy staff service great
Ian Cameron . 2022-12-14
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Where to start! Would like to give zero stars! Arrived at 12:20 for a 12:30 booked table on a weekday (Wednesday), and by all accounts 1st in. Ordered after getting drinks (Pepsi & a pot of tea) and server was polite and welcoming, and that's where it ends. Ordered 2 Rump Steaks. One very well done, and the other medium rare. That's it. Standard menu item. Others arrived, were seated, ordered and were served one by one. Probably about 15 or so people maximum. We waited, and waited...... and waited some more. Finally after 45 minutes or so, what I presume was either a manager, or senior server (not the person who took our order) came out of the kitchen, and apologised for the wait. It should have just left it there, BUT tried to mitigate the wait by saying "it's a very large piece of meat!" I have never heard anything so asinine! Now as far as I'm aware, 10oz is still 10oz and actually shrinks during cooking. I'm not aware of any expanding steaks, unless the steak is being cooked while still on the cow!! Another 10 minutes was given (more than enough time for any reasonable restaurant to do a re-fire) and decided to leave. I'm not one to get out of a bill, so said we'd be paying for the drinks. The front of house staff were apologetic, and took the money for the drinks (all of £6). Personally if that were me, I would have refused to take that amount of money, apologise and offer a discount were we to come back and try again for the inconvenience. I for one will now not be setting foot in there again, and will also be telling friends and neighbours not to bother. The knock on of not having reasonable service cannot be counted in purely monetary terms! This is not bad mouthing, it is fair criticism of a house that needs to be put seriously in order, and all of the above (apart from cooking while on the cow) is fact. Insofar as even the people who came in after us said they could not blame us, and their meal experience had not been the best. Went a few miles down the road, had a lovely meal delivered in 15 minutes at half the price, and that would not be considered a "speciality" restaurant by any means. Just goes to show you cant judge a book by its cover.
Luke Williamson . 2022-12-14
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Went on Saturday with my son and daughter in law food wasn't good say was just burgers and chip say we spent 70 pound we not be visiting again
Anne Mitchell . 2022-12-06
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Didn't seem as good or anywhere near as busy as previous visits before the change of hands. Not sure if I will return or not.
Steven Spencer . 2022-11-21
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Visited Wagon & Horses with my partner & family on Friday night. Great service and delicious food. All very fresh & tasty! The staff were friendly & attentive. Definitely recommend & we will definitely be back! :)
Alicia Paige . 2022-11-19
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Best burger I’ve ever had, unbelievable!
Conor O’Neill . 2022-11-13
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Great place, great staff and good food and beer
Toni Clarke . 2022-11-08
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Moderate pub food at expensive quality restaurant prices. Frozen chips. Over cooked steak. One starter two beers £70 feel like Iv been bent over. Never go again! Oh and given wrong beer.
Natalie Howarth . 2022-11-04
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Great food and good menu, but it's always so slow. Takes so long to even get drinks.
Niall Morrison . 2022-11-03
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Had a great meal here today. As a large family table we were served quickly and accurately and the waiting staff were friendly and accommodating. Food was excellent and the kids meals were a good size and enjoyed by the little guests. Was especially impressed with their dedication to good food and management of dietary requirements.... The chef even came out directly to speak with me about allergens and find a meal perfect for me. Excellent service which I could feel confident in. Would definitely recommend.
Jen Ben . 2022-10-30
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Good food and a nice atmosphere and friendly staff.
philip diggle . 2022-10-29
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We went for lunch when it was word on the meat, nice food but a little pricey
Emma Alvarez Hoyos . 2022-10-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I was shopping in Bolton and passed this place on the off chance and popped in for a breakfast. Firstly, the food wasn't great but the food is not really the issue here. The main issue was being made to feel like I was in the middle of some unhinged domestic argument. There was a woman, who i can only assume is the manager/owner, screaming at her staff in the kitchen. This screaming really put me off my visit, there was a terrible atmosphere and I was genuinely concerned about the situation and whichever poor staff member was getting screamed at. I've never encountered this in a place of business before and how anyone can justify speaking to their staff this way is beyond me. No one should be subjected to that kind of treatment. This is 21st century Britain. You can't treat people like that. Your staff are your life-blood, without happy staff your business productivity goes out the window. A positive culture, even in a small Cafe, is essential for success. After reading some reviews on here, it is clear I'm not the only person to have experienced this. It would seem there is an incredibly volatile and toxic culture in this Cafe and it seems to stem from an unhinged manager/owner who is rude not only to staff, but customers, too. Given the wait time for food, they're obviously short staffed and I can't say I'm surprised. Who would be willing to work under those conditions is questionable. Further to this, the reviews calling out this behaviour are replied by the business with attempts to discredit them. Well, I can assure you that I am not a former employee with a vendetta. This review is a genuine experience from a now "ex-customer". I genuinely hope the person who thinks it is acceptable to scream at their staff reads this and takes time to reflect on this feedback. It is not OK to do what you do. If you want to fail, carry on the path you are on. It will be a path you will walk alone. I wont be back and by the sound of it, neither will 99% of the staff after their first day.