Based on 1.976 opinions finded in 4 websites
Based on 1.976 opinions finded in 4 websites
Nº 2636 in 3448 in Manchester
Nº 41 of 44 Japanese in Manchester
Opinions
Ray my server was excellent and all of the staff are very friendly. The food is amazing and when I phoned afterwards because I had a slight issue with the bill (totally my fault) it was dealt with in a very kind and professional manner.
R J . 2024-11-15
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Came with my daughter who has eaten at wagamana before but I hadn't so decided to try it...from the moment we walked in I noticed how clean the restaurant was. We were asked if there was any allergy and we said yes my daughter had a nut allergy so the server explained she would have to get the Manager to take our order.This is when Kisha introduced herself, what a lovely young lady she was. she took time to explain everything to us and asked if we were OK and understood everything. From the start to finish she was very attentive and informative. she makes you want to return..Keep up the great work ..oh and the food was absolutely delicious and piping hot ..
Lorraine Stuart . 2024-11-13
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As a regular customer to wagamama, today was a bit disappointing. A few ingredients in my dish was missing... like spring onions and a very little quantity of kimchi and coriander. Kindly take this matter a little serious. Quality of the food is top notch, no doubt. Missing ingredients are a bummer :(
Anu Ruchitha . 2024-11-12
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Visit Wagamas fairly often and I am never disappointed. The food is always delicious, the service is quick and I like the option to order online too. Incredible variety of food options, and the restaurants are always gorgeous.
Alicia Darling . 2024-11-10
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Visited at 4pm on a Saturday. Strangely my dumplings and main course arrived together, but my wife had a further 20 minute wait for her soup. I'd finished eating my curry when my wife's soup arrived. We expected to enjoy a meal together. Nice food but we won't be visiting again.
Chris D . 2024-11-03
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Friday evening in a venue next to the AO arena. The front of house was most accommodating and advised us a table would be approximately 5 to 10 minutes. Based on this, we stayed and started browsing the menu. After being showed to our table, we ordered a drink and food. The first dished arrived, followed by the drinks. Emma advised us that my partners food was being "plated up" and would ne about 5 minutes more. This dish arrived after I had finished mine. It was left off our bill due to the delay, which was offered as the solution. The food is decent but the service delivery sadly let it down. The team work hard and clearly in a very busy environment.
Kevin C . 2024-11-02
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Called in for tea, nice layout, its downstairs but they have a lift.Had the raman noodles and the katsie curry.Friendly staff, good service and tasty food
Steve Jarvis . 2024-10-04
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I am incredibly disappointed with the service here for a variety of reasons. 1. My partner is COELIAC which we made clear to our server and a manger. We ordered from the gluten free menu. Leaving here, the food made my partner incredibly ill and sick. Coeliac disease is incredibly serious and to not have be handled with care, by a business that is praised for it's gluten free options is upsetting. I will say we were dealt with by a manager, which is something I suppose. However is service was awful. Our plates were practically slammed onto the table as the server rushed by with no communication or anything whilst giving us our food. It took 15 minutes to get a glass of water (I should note I could count a maximum of 5 other tables and a significant amount of staff wondering about) and when we finally received it, minutes later it was quite literally snatched out of my partners hand because it wasn't prepared by a manger (I appreciate the caution here with allergens, but to literally snatch, not follow protocol in the first place and after all that, the food itself to make him ill would be laughable if not due to the serious nature). The food was mediocre and Luke warm, not like good experiences I have had at other Wagamamas chains. I had the Katsu Chicken, the chicken was chewy and had an awful texture to it with minimal flavour, I was lucky to find in the odd bite. Dishes came out with a significant time difference and I had to chase up multiple times on a side dish of greens we finally got as we were almost finished. On our way out, they chased us about payment (We paid through the app and showed the receipt). The staff (Especially the manager) were very rude whilst dealing with this. I am understanding of if it appears payment wasn't taken, it has to be dealt with. But there is a way, we were very polite, showed our receipt and came back as ordered and waited patiently. It was resolved down to the fact it was an error on their behalf. Overall, I am very disappointed to say the least.
Lydia S . 2024-09-27
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It was a nice dining experience. The service provided by Cheryl is friendly and smart. The Restaurant has a great atmosphere and clean environment. The food was served hot and everything was freshly picked. They have a high standard of food plating, and I like the heart they put in on having the chicken slices covered by the Katsu curry, but still holding the chicken a crunchy texture to serve. The only concern was the food from another dish has overcooked, one side of few pieces tofu turned black and charred. I guessed they would have took them out from the dish before serving if any one of them has noticed that. The other thing is maybe just a personal preference, I like the Edamame in garlic and salt seasoning, it would be much nicer to have a little bit less salt in it. But overall the food was delicious, I will go visit them again to try different things.
Carrie Lee . 2024-09-25
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We couldn't book ahead, but they managed to seat our party of 6 people straight away. The waiter was very helpful, especially to my friend who had an oyster allergy. I got a duck and noodle dish (forget the name), and it was yummy. Fresh ingredients, came out hot and in good time. I liked that you could scan a QR code and split the bill. Would come back
Codie Woodhouse . 2024-09-16
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Walked straight out. Rude rude idiot tasked with "welcoming" customers thought he was evacuating a sinking ferry. Bellowing at customers. My god, train these people will you.
Janski . 2024-09-05
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Emma was an amazing host. Would definitely come again.
Tabatha Louise Firth . 2024-08-28
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We’ve been here twice now. Such welcoming lovely attentive customer service. We had a few different servers, they were all on the ball, helped with our needs. The food, well just absolutely amazing, delicious, fresh. They catered for my fussy 11 yr old, very much appreciated. My daughter wanted a second portion it was so nice, basic noodles & chicken. One portion was more than enough as they are so generous portions. Cannot wait to go back 👌🫶🏽
Vanessa Wood . 2024-08-25
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Didn’t get a chance to say a big thank you to Chloe! Super lovely and made sure that my pregnant little self was accommodated for and comfortable. Food was great as always, definitely satisfied the cravings! Thank you again <3
Taylor Parr . 2024-08-12
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Buzzy place. Basic bench seating but you usually get a good meal.
Nigel Hall . 2024-07-30
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The place is nice in general First class family We ordered a variety of orders, all of which were special Service: Excellent Cleanliness: Generally clean
Emey . 2024-07-25
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Amazing shiitake mushroom koyo bowl & really excellent service, they were really accommodating, knowledgeable & nice about my shellfish allergy, very quick & efficient too
Candy Cigarette . 2024-07-16
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Visited today and had Matt as a host. Very accommodating, kind and funny. Thanks Matt, will definitely be back soon !! :)
squidge . 2024-07-12
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We went for an early dinner before cinema and Wagamama did not disappoint. We were looked after by Manager Kisha who went out of her way to make the experience amazing. We placed our order (3of us) and it arrived very quickly. Tasted incredible. It was about half full but plenty of room and it all worked like a well oiled machine. Very impressed. Had chicken gyoza and hot pot.... Loved it all. Thank you Wagamama Printworks.... We will be back soon. 15 out 10 on all counts.
Mr Wolf . 2024-07-09
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Really friendly service and well-looked after by Keesha. She dealt with my gluten allergy and recommended dishes. The summer menu is delicious and loved the burnt Basque cheesecake. I know I can always rely on Waggas to deliver tasty gluten-free food and l really enjoyed the North Atlantis G.F. IPA. Thanks Keesha and team for another enjoyable evening.
A SP . 2024-07-09
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Came to this branch a few weeks ago with my friend before Parklife and we received the best service ever! We were sat down by the lovely Matt who was very friendly and good crack. Vicky came to take our order and was very attentive. The food was delicious and we loved the strawberry mojitos drinks. The staff were very helpful and positive and the vibes around the restaurant seem to reflect that. We had Charlie the manager take our payment and we explained how pleased we were with our service. Will definitely come again ❤️🔥
Justin Cromack . 2024-07-02
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our server stephen!! he was so great and so kind!! kept on top of us and made sure we were okay our whole visit!! will always reccomend wagamamas, the staff are always so kind!
fern bell . 2024-06-30
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This in two parts. I visited on Thursday June 20 to get take away. Met Charlie who took the order but asked me 2x how I was doing. Good reader of people. Order was handled. Did 1600 km to Aberdeen and Skye and back at 5am and brought my kid in for end of term dinner at 5 pm yesterday. Charlie again who did a great job on allergies and now the kid gets how important the kitchen knows. Nathan carried the rest of the service with a notable quiet and steady service grace. Back to Canada grateful for gluten +dairy free menus with allergen protocols as a normal day. Wagamama is a sure stop whenever I visit. Thanks Charlie and Nathan!
Lena Smith . 2024-06-28
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Great food, good service, nice atmosphere
Stinger 007 . 2024-06-16
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As a chain restaurant, the offerings are homogeneous and since I like the food, I visit when I can. However this Wagamama's restaurant left a lot to be desired. The location isn't the most accessible. One must descend two flights of stairs to access the restaurant, or otherwise take a (very small) elevator down. Service was quite slow despite it not being a busy period (I arrived at 15.00 on a Thursday afternoon). I had to seat myself and only after I did so, did a waiter introduce herself. The most disappointing element of this particular visit was the portion sizings. I ordered the salmon sashimi and pickled mooli starter which in the menu, shows 6 generous slices of sashimi. The reality is somewhat different. Imagine a normal slice of sashimi, which had then been cut diagonally from the side, so that the sashimi slice was still rectangular, but one side was much thinner than the other. One slice of sashimi sliced into two. Repeat with two more sashimi pieces and viola! Just with jesus and the fish and loaves of bread, you've magically turned doubled the number of servings using the same amount of sashimi. I've heard of shrinkflation but you'd think that corporations would understand that consumers are well aware of these practices and it irritates them endlessly. Shameless cost-cutting exercises to maximise shareholder return. Oh, and the ginger-nojito claimed to have coriander seeds but I saw no evidence of that. I won't be visiting Wagamama again. Not this branch at least.
Stuart . 2024-06-13
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Another great meal at Wagamama's and it was great to see 0.0% Asahi on the menu. Keesha & Charlie provided excellent service
Helen Gallagher . 2024-06-06
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Dined here many times and they never disappoint! Food is delightful, and service is quick and friendly. Will continue to come back and recommend!
Derek L . 2024-05-26
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Lovely food, quick service and friendly staff. A lovely experience.
Diana Hattersley . 2024-05-25
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Excellent service from Chloe, she was so friendly, attentive and helpful. She is a real credit to the team! She really made our day
Alisha tait . 2024-05-22
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we had a lovely server called chloe who’s service was incredible and was very welcoming, environment was busy but not at all a problem and food was great as usual
Holly Askey . 2024-05-05
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Been coming here since it first opened, it's a great place for a variety of Japanese food, honestly the vegan/vegetarian sweet potato katsu is PHENOMENAL! I'm not even vegetarian and it's so good, plus the rest of the food is on point. I took a group of my friends and we ordered a great variety, I've no complaints really!
Dahlia Rose . 2024-05-05
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Really nice staff made me feel welcome. I was looked after by Harry and Charlie and they took great care of me! Food was good as well!
Espen Wiken Lund . 2024-04-28
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Was served by Charlie, had a great experience, superb service and top-notch food. Loved our time here and would definitely come again.
Ciara H . 2024-04-28
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Went there due to a rainy day and not wanting to look any further. The waitress was so lovely, I had never been at Wagamamas before, but my friend had. The waitress explained how it works and recommended some customer favourites and I was delightfully surprised.
Martin G . 2024-04-20
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Lovely food as always, and absolutely incredible service from Chloe thank you so much, will definitely be back!!
Chloe Austin . 2024-04-18
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I had a brilliant Ramen in this restaurant after the Liverpool versus Manchester match. I was with my 8 year old son and we had a really warm and genuine greeting by Chloe. I have to say , the food was great but the staff were so nice and authentic and topped off a great trip to Manchester. Next time I’m in Manchester I will defo go there. Chloe and the team are a real credit to Wagamama and I do hope management realise how good their staff are. Thanks , Denis
Denis Ryan . 2024-04-17
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Food is good but overpriced, unfortunately can't do anything about that. The service and atmosphere make up for it. Our waiter matt was funny, quick and attentive, all you ask for in service really, need more waiters like that.
Michael Andonia . 2024-04-13
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After a previously disappointing experience at the Birmingham site, our server Nathan was a brilliant help, assisting to choose dishes we really enjoyed. His knowledge and attention to detail really stood out. The kitchen staff and chefs quickly put together our chosen dishes which were delicious. Whilst we were there, there was a somewhat delicate incident in the restaurant which the whole staff dealt with calmly, showing great patience and care. Top marks to Nathan and his team 👍
Jaki Attrill . 2024-03-25
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For a large group, Waggamma is an exellent option: food comes out as soon a it is ready, and it always tastes amazing! Charlie, the manager, was incredible in booking us in, making sure we were sat together, attentive to individual needs, and he and his team went above and beyond. I wil definitely be back!!
Sabrina K . 2024-03-23
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Matt are waiter, was bubbly and knowledgeable about the dishes, made sure we was happy with everything, the food was delicious and hot
June G . 2024-03-18
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Food ok service could be better the girl serving us did not wanna be there
S Jasmin . 2024-03-14
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The food was delicious. We were lucky when we got here because there was only one couple in the queue in front of us, but within 15 minutes of sitting the queue was building up. By the time we left people were queuing all the way up the stairs and to the door. I would go back, but I wouldn't queue for that long.
B P . 2024-03-12
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We visited here last night, staff were very friendly especially Elly who was super helpful, informative and chirpy. Service was very quick and the food was amazing. Big shout of the chefs the place was absolutely rammed but they still managed to make beautiful food! Would definitely recommend and will go back when we visit Manchester again.
vickybD5606OT . 2024-03-10
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Great food, location, and service. Great tasting food and options for vegetarians. Good location to stop for dinner before gig at the AO arena.
Lea S . 2024-03-10
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I love Wagamama. Food quality is as good as always. This one in particular was not that busy which is a plus and the waiter was very nice and polite
Maria Emilia Galeano . 2024-03-10
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The food at was undeniably delicious, bursting with flavor and cooked to perfection. However, the service left much to be desired. Despite the friendly staff, the pace was slow, causing some frustration among diners. While the ambiance was pleasant and the presentation of dishes was impeccable, the delay in service detracted from the overall dining experience. With a bit more attention to timing and efficiency, has the potential to be a top-notch dining destination.
Tom Greatorex . 2024-03-01
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I had a great time at this Wagamama branch, the server Blythe was great and her service was amazing.
Emeka Uzomah . 2024-02-25
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Fifty pounds for a sticky table, forgotten items, no drink upsales, watery and tasteless broth. Red onions and spring onions are cheap, I get it, but thickly sliced by the handful - who at Head Office is designing these dishes? Someone who clearly has never sat and eaten any of it. Terrible.
Rain C . 2024-02-22
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The food is very good and Harry was very attentive to us. The place is nice, clean and not very expensive. I totally recommend it.
Marina Díaz Ruiz . 2024-02-07
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Very poor quality chicken. It looked like pre cooked package meat that was so dry it just crumbled, sides were cold and also overcooked. Unfortunately this will be the last visit to this chain as most meals are externally underwhelming these days from multiple sites.
Robin T . 2024-01-27
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Been here quite a few times, and the service is always amazing, the food is great too! Chicken and prawn Pad Thai is my favourite. We came here last night very late for a quick meal and our server was so friendly and we were looked after very well, thank you again!
Cole Clarke . 2024-01-27
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Excellent all around. Thanks Emily + all the staff. Vert attentive with great suggestions when not sure what to order. Top marks for a good lunch!
Robin Abram . 2024-01-20
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Bang on this. Always like the food here. Was great service too.
Guy Carter . 2024-01-15
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Much like our local Wagamama in Lincoln, this one in the Printworks building is first class - Staff are friendly, chatty and efficient, there's a nice buzz around the restaurant, and the food is spot on.
Ben Mcloughlin . 2024-01-13
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Brilliant, but slightly more pricey than I think it should be
mark railton . 2024-01-12
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We've not been to Wagamama in years (prob 7 yrs) and I went there with my husband as it is conveniently near the Printworks cinema. We were blown away by the food and service. The food was tasty and fresh, just as we remembered it. Our server Emily was amazing. She was friendly and professional without being overbearing. Needless to say, we'll be back!
natevans47400 . 2024-01-08
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One of my favorite restaurants in Manchester. The staff is professional and friendly. Highly recommended 🥢 ! All plates and drinks are delicious.
Eirini M. . 2024-01-01
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Another solid Wagamama experience. We had eaten at a couple of London locations in the past which we enjoyed so we happy to see one in Manchester. Service was excellent and I appreciated their handling of food allergies. We all enjoyed our dinner.
skialpine . 2023-12-30
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Amazing food and staff ! I loved it !!
Dafina Hoxha . 2023-12-28
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Terrible experience!!! They messed up my order. Took a very long time for them to fix their mistake (20 mins) charged me for a large lemonade when I got a regular, and forgot my coleslaw extra. They then added random items to the bill. What a disgrace. Has ruined wagamamas for me.
Luke Mackenzie . 2023-12-16
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First time visiting wagamama. If im honest, it's not for me. I had the Katsu curry, and i was not a fan. It's very boring. Staff were brilliant, good service just not for me.
Ger Wills . 2023-12-16
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I've avoided all Wagamama for a long time, no idea why, it's great! Healthy options, great staff in this one and a bit different from my usual places to eat. Will definitely be an option in future
Lee Taylor . 2023-12-08
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Great place, look forward to next visit
A D . 2023-12-04
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La comida está deliciosamente muy buena,. El staff está muy bien organizado y super rápido todo. Nada de tiempo en espera y agradecer a Rocío como nuestra camarera que su atención ha sido muy buena. Sin duda, es un restaurante que volveré a repetir nuevamente.
gustavo guirado . 2023-12-03
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Delicious food as always. Service was great. We were served by Ashley, she was brilliant and she deserves a bonus. 🥇
Paul Bowman . 2023-11-24
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Had the best waitress Ashley, best service amazing food just a nice place to chill and have some good food with friends x
Summer Turner . 2023-11-21
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Perfect service each time I come here. Everything questioned was answered and brilliant recommendations
lulu R . 2023-11-21
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Very good food was served by ashley today very good service.
James Byrne . 2023-11-16
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Lovely service from Ashley very polite and funny was very happy with food and service was top notch to match
lol i . 2023-11-16
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Just had my first experience at Wagamama and food was really tasty, my waitress, Ashley, was absolutely amazing, so kind & polite and made experience very memorable 😊
simone woods . 2023-11-15
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Amazing service from Timur, he was really nice and a wonderful waiter. Thank you.
Claudia Loofe . 2023-11-14
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Veľmi chutné jedlo a pitie. Super milý personál. Vrelo odporúčam 🙂
Bianka Kissova . 2023-11-14
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On a busy gig night, it didnt disappointed. Despite waiting, they had an excellent front staff working. Service was quick and food was tasty.
Cat . 2023-11-06
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Lovely food as always and staff were super friendly and helpful! Came with some friends and ordered katsu curries and other nibbles, all amazing and staff were fantastic.
Minnie B . 2023-11-05
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Always good at wagamama. Old favourites and a few new surprises
Daniel Ghinn . 2023-11-03
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Just finished having dinner after work and the service was amazing. Ashleigh was our waitress for the night. She was so kind and thoughtful, possibly the best waitress I’ve had. Really made my meal enjoyable and I felt so welcomed. Thanks Ashleigh
Theo Prada . 2023-11-02
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Great food! Lovely server Ashley who was very apologetic because of how busy it was and wait times but it wasn't an issue to us :)
moll . 2023-10-30
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Never been before, was good food and fast to come out.
Gazmak . 2023-10-30
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An amazing place to go for a dinner 🤩
Khalid . 2023-10-29
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Food was great, quickly served and very tasty. Ashley the waitress was very informative, and bright and bubbly .. will definitely be back 👍🏼
stuartbD2250DR . 2023-10-27
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Nice food and great service. Ashley was awesome! Thanks very much for being so good with our son. We will return soon. Thanks
Phil C . 2023-10-27
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Ashley the waitress here is absolutely superb!!! She looks after us every time we come here, we regularly choose Wagamama Printworks because she’s fantastic! Customer service is exceptional, true Manchester friendliness through and through. An absolute gem and a treasure to this fantastic city. Food is superb as well, an all around exceptional experience every time!
Jordan S . 2023-10-27
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It is always a pleasure to see Ashley and we are absolutely thrilled whenever we are able to catch her at work. She always demonstrates five star service standards and brings to the restaurant a warmth and friendliness that you would be strapped to find elsewhere – we hope to run into her every time we visit and would love to be waited by her whenever we visit, she makes every visit memorable and is a courtesy to herself as well as Wagamama as a whole. We hope to continue seeing her for many more visits to come, and it wouldn't be the same without her!
Reece B . 2023-10-27
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ashley was amazing! she was so kind and helpful and made our experience the best!
Bella Crilly . 2023-10-26
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Doesn't seem to matter which Wagamama you visit staff are always welcoming and friendly and the food excellent!
Brian Sidebottom . 2023-10-25
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Ashley served us and was amazing. She was super friendly and made sure that we had a great experience. Food was gorgeous, had duck gyozas and steak terriyaki soba 🍜. I could eat it every day
Joel . 2023-10-19
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Ashley served us today, she was so lovely and fixed my food for me when I made a mistake, nothing was too much. You can definitely tell she loves what she does and it brings an elevated dining experience. Shes a credit to the company.
Dorota Dębicka . 2023-10-19
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Lovely food. Special shout out to our waitress Emily, who managed to turn an order mix up into a positive experience with her professionalism and friendly manner. A very enjoyable visit!
Julie Martin . 2023-10-18
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Came for my lunch with my boyfriend was great customer service from Ashley which made the food taste even nicer! Had katsu chicken curry and prawn noodle pad thai x
Curiosity35925151275 . 2023-10-18
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Really love this branch. Always great staff, fast service and quality food
Sarah Eshborn . 2023-10-18
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Had a lovely afternoon in Printworks Wagamamas. The restaurant is down a steep set of stairs, leading to a cute and compact restaurant. There is a lift to the lower floors as well. Space is set out nicely, with low lighting and a relaxed vibe. Were greeted very quickly by a lovely hostess who showed us to a nice booth table. Our server came over pretty quick and went through the menu with us. I went for the Chilli chicken ramen and my friend had the normal chicken ramen. Food came quickly and was presented well. Loved the spicy broth and veg but my chicken was a little dry. Drinks were great, I had their chilli margarita and a iced coffee. Both super delicious and I was very happy! Staff very cool and friendly.
Charlie Monomon . 2023-10-17
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Really good experience. The queue was out of the door, but it went down really quickly. Quick service and good food.
Kane Bennett . 2023-10-17
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Team were so lovely and friendly and really great with allergens. We were seated straight away and food was delicious! Even on a busy Friday night, the service was great.
michaelaetaylor . 2023-10-15
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I have never been here before, the member of staff who we got was so nice. I was so stuck for what to order so just took the plunge and hoped for the best. I was not disappointed. My friend and I shared a starter and that was also delicious. I will definitely visiting again.
Janine Plimbley . 2023-10-09
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Joe looked after us and was super friendly and helpful throughout our meal. He really went out of his way to help me with my being picky and asking for something which was on the old menu. The food was nice and quick and tasted amazing (as always) Wagamama in at the printworks we find to always be consistently great whether it be take away or eat in! Thanks again Joe & Team! - Rick
Rick Collingwood . 2023-10-09
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Was very busy when we went but staff were very efficient and we didn't have to wait too long
Alan Drury . 2023-09-30
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Incredibly poor service. Ordered with friends. My food came about 15 minutes after theirs and was luke warm. Another party next to us also had a meal missing and it was taken off the bill after complaint. No apology.. First and last experience
MattStanway . 2023-09-23
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Great food. Amazing atmosphere and fast service.
Frankie Tee . 2023-09-18
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We visited the restaurant and our waiter, Jonny was fabulous and really made the experience greater. He provided real assistance when choosing what to order off the menu, and helped teach my little sister how to use chopsticks properly which made her very happy. Brilliant staff really do make all the difference to a restaurant, so I will definitely be returning! The food was also amazing and came out so quickly, can’t recommend it enough. :)
liliagracex . 2023-09-04
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Great atmosphere, food was amazing. Nice spot for a quick catch up or a first date.
Sheldon Gordon . 2023-09-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Possibly the best sushi spot in Manchester. Not only was the food great but the service was unbelievable. Food was very nice and arrived quickly. They really make you feel at home and the owner and all the staff were very friendly and hospitable. 10/10 and shout out to Queen Sky.
50 Opinions
chicken tasted very artificial. the noodle was too sweet and very saucy. i would not come again. the staff was friendly tho.