Wagamama - Islington in Islington

Never disillusioned Every time I go I love it.

Joel gave us an excellent experience. Thoughtful and precise suggestions. And accommodated to our need will definitely be back.

Received great customer service from Arti!!

Finally, Afzai is back. The service is better

Love this place, staff is super nice and helpful. Fresh and tasty food, quick service. Great location too.

The food was lovely , thanks to hao yue for the good and fast service.

I wondered why the restaurant was rather empty for an evening service after cinema. Its not because of the lovely staff and reasonable food but the VAT on the bill. Astronomical for a family of three..the bill came to 66 pounds and some pennies..total bill of 80 pounds for three mains, two starters and soft drinks. Vat is 20 percent! We can not afford it anymore...it is unacceptable. Felt bad about leaving a five pound tip..I'd rather tip the people who serve you than this hike .Come on Wagamama..do something so families can enjoy a special night out at Islington

Amazed at the service from this restaurant. Today,our server Artiom went above and beyond in my expectations,his clear communication,his helpful insights on the dishes and drinks, and constant check ups definitely created a one of a kind experience at Wagamamas. The udon I had today was pretty good and fulfilling and the overall vibe of the place was great (not too loud for a late afternoon on a Saturday). I was also able to ask another member of staff for tissues without any complaints on their end. Overall food was delivered at an acceptable time and I had a fantastic meal with friends.

We are regulars here. I love wagamamas food, I'm a vegan and there are good options. There are tables for two so you don't have to share.

Good food, very nice staff. They were so lovely

Amazing food great atmosphere! Customer service.

Lovely food very good service our server Elis offered new dish because I preferred smaller noodles and she didn’t charge me lovely women excellent service thank you .

Had a lovely lunch with a friend there today. Was served by Lula who was so welcoming and friendly. Will visit again!

Good atmosphere to eat inside of a shopping complex.

Food is declious as always! Special shoutout to Lula, who was so kind and helpful. Great spirit and a hard worker, ensured my order was all packed and that everything was there, great individual 🤎

Jasmine was really patient and extremely helpful as we We’re first time diners. Thankyou :)

The server was great. However, the drinks were served in something smaller than a kiddie glass. For the prices, don't skimp on the drinks. They could have made more money from our ticket if they didn't fumble the ball on the first round of drinks.

One of the main dishes didn’t come out. We asked about it the first time after 25 minutes and the waitress passed it off and did nothing about it, saying “I think it will come soon”. Then, the second time we asked, 15 minutes later, she went to the chef and asked where it was. After a further 5 minutes the manager came over to tell us there had been a “miscommunication” of some sort between the server and chef. The manager asked me if we wanted the dish to take away and she will get the chef to make it asap, meaning the food still had not even started to be cooked after a total time of 45 minutes from ordering, after everyone else at the table had long since finished eating. When the dish finally arrived yet another five minutes later, we were offered a dessert on the house. Overall, the attitude from every staff member in this experience was poor. Had the problem been dealt with sooner and in a much more polite way it would have been an entirely different matter, and we probably would have left feeling a lot more satisfied.

Very happy with our visit to wagamama. Food was just amazing which was cooked by Olena. Props to her! Also our waiter Artiom had very good hospitality. Made sure we was happy and was so friendly. Thanks!

The staff are so nice and create a comfortable environment. The food is delicious and the service was perfect!!!!

Lovely service from a lad called Harry. Made our trip to London very pleasant and his tattoos are also cool! Great place and environment!

It was a satisfying experience.

Today we were taking care by Hugo that was super sweet and friendly. We decided to comeback for the second time and all the staff is lovely,. It’s a comfy place and has delicious food. It will be a place to visit when I return to London.

A lovely restaurant. Interior layout very comfy and food delicious 😋 eventhough it takes a while to arrive! Unfortunately, the service lacks speed and when you are served there's no real customer service. Lack of engagement with the customer by the waiter/ waitress was disappointing. There's alot to be said for " Service with a smile" too. A place to go for a night out if you don't have tickets booked to go on somewhere afterwards as it might be the case that you miss the start due to the slow service!

I had a very entertaining impromptu lunch on the terrace overlooking the Angel Central centre. I was drawn in by wanting to hear more of the excellent street musician and then fascinated by the Korean squid game unfolding below. The veg gyozo was great. The new beef tataki small plate was tasty but would have benefited from more picked mooli,

Ordered take out the food wha absolutely disgusting 🤮 I should have ordered McDonald’s it would have tasted better what a waist off money never again you really need to see what you’re shefs are cooking horrible never again

Good experience at Wagamama. The usual menu and service applied, however our waitress was particularly good, with swift service and a smile. The food was incredibly tasty, and better than our local branch. That's interesting, as I assumed they all followed a common process and ingredients. Whatever happened, the spicy Katsu curry was fantastic. Would recommend

Good food Good service =all good

I love the space of the restaurant, on the first floor of the mall, full of light. Terrace is even better. I also love the new menu with the bao!

It’s gone downhill. I always get chilli squid and chicken ramen. The chilli squid was not fried properly, very clumpy and overly salted. I guess overly salted was the theme because my ramen was tooooo salty! I will never go back to Wagamamas - so bad.

The waitress dropped an entire bottle of wine on us, all over some of our party's clothes. She half heartedly apologised, got us another bottle and that was that. I get mistakes are made, but surely you would get a manager over to apologise or have a free dessert or something? We've left wagamamas thinking of the bad service instead of the amazing food!

i love wagama but especially the islington location, the staff are so friendly and the service is always so good, as is the food and value for money!!

really nice during lunch hours, you can work and have lunch on the same time

One woman kept ignoring me and my friend. We waited over half an hour for the bill just to be told the wrong way of paying. We were given death stares the whole time. Whenever we tried to signal to her she just walked off! No soup options for my friend either!

One woman kept ignoring me and my friend. It took 30 mins to get the bill! Whenever we tried to signal to them, she gave us death stares. The food was good but no soup for my friend who at the moment can only eat soup.

I was surprised how good this was . Definitely one of the best dish I try in Wagamama specifically if you on diet it good low high protein food. Really good one !

Bad yasai yakisoba. Not authentic at all. Disappointing

Many thanks to the whole team, a special thanks to Claudia, Luc, Augusto, Frederica and Lula for making my experience top tier, definitely one of the better wagamamas I’ve ever experienced, many thanks,

Love this place, nice, clean, fast service

I ordered a Grilled Chicken Ramen where the chicken wasn't even grilled but the server "Elis" was responsive into replacing my meal for free and also listened to my confusion about why there isn't an egg when it was shown in one of their older images. She was really cute & polite, if she hadn't been so patient and understanding I would have left a worse review. All ramen dishes have the boiled egg in there so really disappointed to know it doesn't come with one but they do in America? Also what did they marinate the chicken with? I couldn't taste anything off the chicken, it was just rushed with the cooking or not enough seasoning. The restaurant wasn't even busy so they could have taken their time. Hopefully next time the food is better.

Was a good experience, employees were very nice (especially Pabi) and yeah just overall good customer service

The service is really awful. It takes ages to get the attention of the servers. They don’t take the orders in the order of customers arriving at the restaurant. The staff don’t look at you when they dump the plates on your table. I think this is the worst Wagamama I have ever been to.

Food is not authentic but it is not bad. I ordered the mushroom skewer, prawn skewer, battered prawn skewer, hot pot, roti with sauce and takoyaki (which was actually a fish ball in batter!). Prawns were not the large prawns you would expect, they were small and so the cost is too dear for what you get. Best things were the roti with lentil sauce and the hot pot. Banana katsu with caramel ice-cream was nice. Cocktails and drinks are unusual and quite tasty. Overall, bit pricey for what it was. I was not impressed by the wait staff having to tell people the food will come out at different times. This is just an excuse for poor kitchen skills and unfair on the wait staff who will bear the brunt of customer dissatisfaction. This place is good for large groups who want to meet to socialise and are not too worried about the quality of the food.

waited over half an hour for the bill after finishing while our waiter was stood chatting with her colleagues

Atmosphere and service extremely lacking. Been to a few wagamamas and this is clearly the worst.

bang average food. good service though

Dreadful, often absent service. 2 of us ordered food and one would receive food, other sitting waiting for theirs. Happened with desserts too. Took ages to even get the attention of the staff to order or even pay. No supervisors checking on the lack of progress. Never again.

Always enjoy Wagamama’s and Augusto at Islington is just the nicest guy. Fantastic service made a lovely Saturday evening!

I had Pad Thai - it was delicious. I would like to have it every day. The whole experience was made delightful by Augusto from Brazil who served us and was most charming and efficient.

Nice atmosphere and good customer service. The grilled chicken Ramen was delicious.

We decided to give this place another go after a bad experience a couple of years ago. I’m pleased to say it was infinitely better this time around. Our waiter (Augusto) was polite, friendly and helpful. The restaurant was quite busy, but the food came in good time and was nice and fresh. Highly recommend the crispy oyster mushroom starter!

Good was good. Didn’t like what I ordered and they offered my a replacement. pabrita has been helpful and cheerful with her service.

This evening, my friend and I visited by Wagamama in angel, I must say the service was by far the best I have ever received in all my visits to Wagamama’s absolutely more than grateful for Claudia, she was amazing and i wanted to thank her again for helping me with a special query, also the chefs for delivering substantial quality of food.

Quick service. Kid friendly. Very helpful staff.

Visited on a Saturday evening and found the place quiet enough that we could be immediately seated despite having no reservation - win! Went specifically to try the lion’s mane ‘steak’ bulgogi as we were doing Veganuary. Was pretty good - much better than the average Wagamama dish. We also had a couple of starters: the bang bang cauli (nice) and the wok-fried greens. Might be my own fault for not reading the menu properly, but the ‘greens’ weren’t as expected (when I think greens at an East Asian food spot, I think pak choi, not broccoli and mangetout) and I probably wouldn’t order them again. Not much to be said for service as you order through an app, but certainly no issues.

Had a lovely Grilled Duck Donburi and Prawn Nori Roll. I love that Wagamama are always building on their menu

Great service i made some extra requests and they were carefully listened to. thank you jess + the team

Great meal and excellent service from Jess and the rest of the team. Best wagamama i’ve been to in a while.

The delicious 😋 clean and stylish..mmm xo

My friend Suzie and I came here for an evening meal. We were seated and because one of us had a nut allergy we were served by a specific member of staff. This was Federica. Federica was very attentive and fun. We had such a lovely meal and I cannot thank her and the staff here enough. I look forward to our next visit.

Bad service! Had to wait to be seated. Waiters walking around on a chill, did not bother to come take the order. Finally I caught her and told her we are ready to order. She said, she will be right back, turned around and left to chill by the counter and chat. Customer who got there after us got seated right away and even managed to order the food. We left hungry, because this kind of service is not acceptable! Waitress, fake lashes are pressing on a brain too hard?!

Reliable, came around 9 on a Saturday and was pretty empty, service was decent and the mains were delish. Would recommend the desserts be upgraded maybe a little? But part from that it is a decent chain restaurant to get great food

New menus since we last been here.

Quick and easy venue for a bite. The food is good and their tea selection is very tasty!

This particular restaurant have a reputation for serving you with small portion and charge a ridiculous high price for the food the staff seem to be extremely busy and difficult to get their attention and when I went to the rest room came back the drink that I ordered was gone I couldn’t be asked to beg for another drink despite paying for it !!

I normally have katsu chicken curry rice at Wagamama, but saw the Raisuk curry rice. Tried this instead tofu version. It was so delicious: it comes with sliced fresh chilli which gave it a slight kick, but the curry sauce was so light and refreshing. I ordered side dish of Japanese pickles to go with it. Great combo - definitely recommend this. Washed it down with cherry green tea. A bliss!

Good experience and easy paying by scanning rhe bar code on my table

The food is always so good in here and fast, we come here frequently and it never disappoints! Scarlett our server was so lovely and friendly, great atmosphere :))

It was freezing in this restaurant, in the height of the cold season.

Amazing lady name Scarlett" treated:)

Our waitress Scarlett was amazing, she looked after us so well. Food was amazing.

Can’t beat a Wagamama’s on a cold day. The servers have always been good to me here, and the food is spot on as usual! On this occasion I went for the Salmon Koyo Bowl, chilli squid, wok fried greens and ofc the free green tea. Yum!

We waited in line because all the tables were full. There were delays in service. The order was received late.

Just terrible. Ignored by staff while being the only customers waiting at the door for a table despite 3 or 4 staff members passing us by and the restaurant being over 70% vacant. Waited for well over 5 minutes and wasn’t even acknowledged by staff. Never had this experience at Wagamama Hampstead or Soho.

Went to Wagamama with a friend and we received great service from Joel, Jasmine and the resturnant manager on Sunday 5th November. I have a nut allergy and was rest assured that I would be taken cared of. I would like to say thank you for the lovely food and great service. Meshach.

Went to this Wagamama for a quick dinner before a gig. On arrival I asked to sit at a corner table but they were reserved although no notice was on the tables. I asked to sit at another corner table and the gum chewing greeter informed me that she would have to clear a table so we'd have to wait for her. She was really surly and gave no apology for keeping us waiting. I don't know why she needed to clear as a lot of tables were cleared and ready. After waiting for a little while, she returned and seated us in the middle. When I asked if we could sit at the cleared corner table I'd already indicated, she said she would have to clear it and we'd have to wait longer. She was very surly throughout and gave off strong vibes that she really didn't want us in her restaurant. We decided that we would eat elsewhere.

Went to wagamama in Angel, Islington with my daughter for lunch. Staff was lovely and attentive. Unfortunately, the food didn't match our expectations. I had rice bowl 🍚 with chicken. I left all the chicken, it was undercooked and worst of all didn't taste like chicken...salad was just watercress that looked tired... My daughter had a chicken with noodles in broth. That was actually nice, again the watercress saw a better day. We agreed not to come back just because we had different expectations and the place didn't live up to it.

Very poor customer service. Not what you come to expect from a Wagamama. Very disappointed.

Got shuffled around because they sat me in the reserved front section and then moved me to a cold spot several minutes later. “Reserved” section was still empty by the time I left. I think they forgot about my plain rice because I had to ask a few times and other food was cold by the time it arrived. Full of screaming kids running around. Service was still clean and friendly, but this experience was bad.

Today is my birthday, I came for dinner with my girlfriend, all the food was cold and I had to send it back. such nonsense cannot happen

Terrible service, large space with 70% of tables available but they basically told us they could not accommodate us as they did not know where to put our child buggy!!! Never had that one before

Spicy calamari was lovely but the pork gyoza were a bit oily

Food was amazing. I've been to loads of wagamama branches but the chicken ramen here is outstanding. The chicken gyoza had such a lovely texture.

Excellent food, good service and nice staff too. Wide selection of drinks and perfectly sized portions, always leave the restaurant feeling full. Cant go wrong popping in here for a hotpot or ramen noodles. Highly recommended.

Horrible service, awful food We waited like 20 minutes before our order was taken, meals were served pretty fast, BUT I never saw this before - the server put their finger inside the bowl! Luckily no food was touched, but the fact is still really disturbing. Ramen was really bad. I flipped the meat (pork belly) and it was just 3 thick slices of fat. The broth was just like the home made one, but for regular use, not for ramen. Beef teriyaki was ok, huge boul of rice with an extra small amount of meat on it. But it was still edible, not like ramen. And after we finished, we waited for 40 minutes to pay. So, we can only recommend avoiding this place.

Big thanks to Joel for really attentive and courteous service at family meal last night. Also for finding my sisters brace which she had left at the table. Keep up the good work.

Nice atmosphere,good food,lively waiter called Mohammed rofu made sure we were happy with all our food and drinks,very welcoming and friendly,would recommend! :)

Jasmine served us and was so lovely! Really friendly, smiley, efficient and remembered us. Made the trip worth returning! Alongside the food of course !!

Augusto served us and was absolutely brilliant- super helpful and just made the whole experience so enjoyable. We don’t normally leave reviews but had to because he was absolutely fab!

I ordered katsu chicken, and the chicken seemed very old, and was bad in taste. Both me and my partner had food poisoning after that.

Upkriti was my server she has amazing customer service and was very helpful

The place is usually empty which is nice for me. The food is top tier but the service can be a bit weird. The first time I went there, the service was great. The second time I waited 30+ mins for one dish and it was difficult to get ahold of the staff. The food is great though. I think it's convenient that you can pay by QR code also.

We had dinner at 9pm for a family of three and ordered terrayaki chicken, fried noodles and Korean beef brisket noodles. Terrayaki chicken is supposed to be tender but the chicken pieces were tough like stones without any terrayaki sauce. The Korean noodles were in the (soup) with just a cube of beef only, tasteless and it costs 15.5 pounds per bowl. If ingredients were not enough, they should let us know. The quality of food doesn't match with the price. Above all, I just wondered if the chefs there were properly trained for making Asian foods like these. My personal opinion is to avoid eating in this restaurant in Islington!!!

Standard Wagamama really. Luck of the draw in terms of food timings. Staff are actually pretty decent here. Food is good but when busy the waits can be long.

Staff were surly and totally disinterested…. Totally spoiled our evening! Lots of tables with dirty plates, drinks left waiting at the bar for ages, no cutlery. Very disappointing.

Great spot to grab a nice meal before or after a movie at cinema or shopping. Friendly staff and quick service with teas waiting time. The food is so delicious and fresh. I love their vegan options.

The food was not bad however service was poor. None of the staff looks like they care. We had to wait to be served for 20 min in an empty restaurant. WE WILL NOT RETURN TO THIS RESTAURANT!

On 22nd July at 2pm I went here for the third time in the last 6 months. The service here has been consistency awful. The majority of tables were empty or uncleared of old food. Massive queue out the door. People both sides of me have been waiting 20+ minutes to place orders. There were 5 members of front of house staff running around like headless chickens. Our drinks we could see waiting at the bar on a tray for over 20 minutes so we went to get them ourselves! There are so many great restaurants in the area. Particularly independent ones. Avoid this Wagamama! I tweeted Wagamama about it and they asked me to fill in a form on their website. LOL 😂 clearly they’re not interested at all

Very unprofessional staff members. Not child friendly.

Food was really good 👍 lady who served us was friendly, the problem is they always have the A.C on full blast so you literally have to sit in jacket