Wagamama in Chelmsford

Today’s experience was extremely disappointing which is a shame because I come here regularly and usually enjoy the food. At first we were surprised that my partner received his Katsu curry about 5 minutes after it was ordered but it was not even hot, the food was cold. After he had his food my meal came 20 minutes later so by the time I had got my food he had already eaten his. When my food arrived it had ingredients inside it that I requested to be removed. There was barely any noodles in my ramen so it felt like I was just eating broth and chicken pieces. I wasted £40 and ended up having to go to a different restaurant because we were still hungry and upset with the experience. Overall, food was cold, came at different times, specific ingredients were not removed when asked and portion size was smaller than usual in the ramen. The waiters were nice and did seem to care but the food was just not up to standard for the price I paid.

Really horrible experience at Chelmsford Wagamama. We had to flag down someone to take our drinks order and food order. It took us half an hour to receive drinks and an hour to get any food, which was the new Korean chicken sharer which was £9 for 7 pieces of thumb sized chicken. We were shocked that it was meant to be a sharer at such a high cost, and had clearly been sat out for a little time as it was not hot at all. We had to chase twice for our food, both times the waiters apologised and said they'd ask the kitchen to rush through the order as we had a cinema booking. My duck noodles arrived and a bunch of noodles were plain where they'd not been mixed in with the rest, so lacked a lot of flavour. We ran out of time for the rest of our meal and told the manager, who offered to remake the dish and rush through my partner's missing noodle dish, that we had to leave to get to our viewing. They refunded the items but the overall experience was appalling and really lacked the freshness and quality we normally experience at Wagamama.

Went for our regular meal at Wagamamas tonight and was served by the wonderful Maoura! His first evening working and what an amazing addition to a fantastic team. He was incredibly professional, friendly and welcoming. Food was superb as always. Thank you for a wonderful evening. Will be back soon.

Logan is amazing as always, amazing service and food

Nice to see some new options on the Menu, all look great, only tried the Honey Chicken with the Yuzu dip option this time, a fantastic dish, £9 billed as a starter, well recommended, goes well with the usual Gochuchang rice bowl with Tofu side by side as dishes usually come along at different times, but these came together Never been disappointed at Chelmsford, we only go mid week lunch time so it’s not too busy.

Went there for the 1st time in Chelmsford.had the food from loads of other places no problem had to queue for a mile because the kitchen couldn't keep up with the demand got in waitress was lovely. Food comes out so mixed up 4 of us got our mains but had to wait and keep asking for my sons main so all went cold before he got he's which he never ate .I spent £200 ÷ and got ill over night with food poisoning. I've suffered all night and day never again. Food was rotten

Very friendly and approachable staff, was my first time here too! Food was absolutely delish!

Celeste was an amazing server! Truly made our lunch experience 🫶

Having been to this Wagamama's many times before and others around the country I was very unhappy with what happened again tonight. We understand that food ordered doesn't arrive at the same time its just the way they do things. Tonight my partner who is a very slow eater had finished her food and mine hadn't arrived. One of the side dishes didn't appear at all. The exact same thing happened last time we went. it had plainly been forgotten until one of the staff noticed only one main. We thought we would give it another try but that will be the last, many other restaurants to choose from. The offer to take it off the bill wasn't really enough, nor taking it home in a paper bag, you need to up your game!

Celebrated my 54th birthday today 6/9, yesterday evening. Everything was amazing, including both lychee cocktails, apart from they ran out of the meringue cake. So disappointing but I ordered the Basque cheesecake which was bland, the passion fruit sauce thin, colourless, tasteless and had no seeds in it! Could have been anything drizzled over the top. I wasn't going to complain, but the waitress asked how it was and I told her. She spoke to the manager and as a gesture of goodwill report had the cost of the cheese cake refunded to me.

The nicest Japanese chain I've ever been to with quick delivering , delicious food and unique drinks. There's something for everyone!

Absolutely amazing service from Wagamama. Got a beautiful pair of chopsticks :)

Great place with lovely food. They gave us some free dumplings. Would definitely recommend.

I went to eat here after my graduation. It's not the first time I've been to Wagamama's and once again it did not disappoint. The food was great and so was the service.

great service, food came quick severs vince and ali were great

Not visited this branch for months, but happy to report all was as good as usual, nice to see some new dishes on the menu, the fried rice cubes with beef are very nice, all food was fresh made and hot, service swift, in and out no hassles

Raphael was our server and he was amazing! Excellent service! Loved the food

Raphael was our server and he was amazing! Lovely food !

Been there last week with my cousins. My cousin is a regular there and he ordered everything without even asking us. Omg, have to say, the food was amazing, especially the Fire Cracker Chicken and the Katsu curry. I'm sure to be a regular too. Just that we went too late, there was only one table apart from ours'. That's why it's a 4 star for atmosphere. I don't blame them though. It was almost closing time. But thanks once again for accommodating us that evening to dine with you. Regret how I missed this Gem all these days....

Food excellent, music far too loud, staff friendly and efficient.

The staff are very friendly and fast service. Checking on us are okay and enjoyed. The dishes are lovely Asian dishes. Recommend!

You are presented with food here whenever it is ready. This makes for an awkward experience with one person having their meal and the other waiting while the other eats.

came here with some friends for a catch up and we were served by Pinky who was so lovely and patient as one of us ended up running 30 mins late! The food is always lovely here and i will always recommend it !! my favourite place to go and the staff are always amazing.

This place is AMAZING. They are super aware of allergies and have never had anyone have a reaction. Had the chicken gyoza, and they were really juicy and full of flavour

I was very disappointed with the noodles which were salty and tasteless. The padtahi absolutely did not taste as it should. I thought the food wouldn't be very good but it was really poor.

Nice spacious restaurant with a relaxed feel. Service great and food really lovely. Ideal for couples, singles, families

Rubbish service on Fathers Day! No excuse, there were loads of staff serving and in the kitchen, the restaurant was only a quarter full but my husband couldn’t even get a beer with his meal! They seemed to be prioritising Just Eat orders! Won’t rush back!

Excellent service from Chris. Had a wonderful evening. I heard good things about Sadman too: best cook.

Myself and my daughter both ordered the same dish was told they might come at slightly different times. My daughter received hers after 25 minutes waiting, other tables got theirs i waited another 15 minutes to get mine after asking where my dish was and was told they informed me that it might be slightly different times, she had finished hers just after i got mine, no apologies from staff

We absolutely love this Wagamamas! Our most visited restaurant of the year

“The service at wagamama is top-notch! The staff is friendly like vince john attentive, and goes above and beyond to ensure a memorable dining experience. Kudos to the entire team!”

Always prefer this branch over others, service always good and the food too, tried out the Kare Buroso Ramen with a curry flavour broth, very nice, I do like the coated tofu here and being a full on meat lover that says it must be good, not something we usually order is the Phad Thai, sadly can’t recommend it, as basically it’s not Phad Thai, only in name, strange really as it’s a fairly simple dish to get right if you know the ingredients used, it doesn’t taste like the real thing or look like it, plus 2 tiny prawns came with it, the tiny bits of bitter burnt onion didn’t help, back to the drawing board with that one.

First lunch visit as invitation for friends birthday lunch. Varieties of noodles and rice dishes. Well seasoned and freshly prepared. Staff was very friendly. Well trained to allergies requirements. Had an enjoyable lunch.

It's a good place for lunch and dinner with the family. Restaurant people are super friendly . Top quality food.

The food is generally really nice. But I really do not like the fact your food comes out as and when. Went with two children. Son got his starter and then his main as soon has starter finished. About 5 minutes later I hot my main. No side of my side dish. Our daughter waited another 10 minutes for her first dish watching us eat. The waitress kept coming over apologising to my daughter that she had no food. If it wasn't for that it would be 5 stars. I had the Katsu Curry but must say it wasn't great. Way too much tasteless bland rice. Please add some salt when you cook it. The sauce was not that well seasoned either.i won't be ordering that dish again. Kids meals were very tasty once they arrived. I'm also not sure I like the backless chairs. Where do you put your coat? Most people sat on theirs. Has the feeling of a bar with those chairs. As if to say "don't get comfy in here we want you out again in a flash"

Wish I could give them a lower rating than 1. Ordered a prawns firecracker, No salt and 4 prawns for £15.50. Ordered on Deliveroo 12/03

Amazing service from Ravi and Ago, one of the managers (hopefully spelt right)

We came to Wagamama for mother’s day and had amazing service from Ravi! The Gyoza ramen and spicy miso mackerel was brilliant :)

Fantastic vegan options, fast service and the staff are really friendly too!

Good service, friendly staff and good food

We like this branch, food is always how it should be which is how this chain should be exact, the gochuchang rice bowl is superb, I do prefer with silky Tofu and it’s cheaper !! Well presented, as always fried shrooms are spot on, a reliable branch of Waga unlike our Southend one which is a bit hit and miss.

Anna looked after us today and was very patient with our amendments and questions! the food and drink was 10/10 and just what we fancied :)

ANNA was amazing we had so many requests and there was no problem whatsoever!! Best server

Wagamama in Chelmsford offers a distinctive and satisfying dining experience with its focus on Japanese-inspired cuisine. Located in the heart of Chelmsford, the restaurant boasts a modern and minimalist ambiance, creating a comfortable setting for patrons. The menu is diverse, featuring a range of noodle and rice dishes, as well as a variety of appetizers and sides. Wagamama is known for its generous portion sizes, ensuring that diners leave with fully satiated appetites. The ramen dishes, in particular, stand out for their rich broths and flavorful combinations of ingredients. Service is prompt and attentive, contributing to the overall efficiency of the dining experience. The staff is knowledgeable about the menu, helping customers navigate the extensive offerings, especially if they are new to Japanese cuisine. Wagamama's commitment to freshness and quality is evident in the preparation of their dishes. The incorporation of bold flavors and vibrant ingredients sets them apart in the casual dining scene. The communal seating arrangement adds a communal aspect to the dining experience, making it suitable for both intimate meals and group gatherings. Despite the restaurant's popularity, the noise level can occasionally be high during peak hours, affecting the overall ambiance. However, Wagamama in Chelmsford consistently delivers a satisfying culinary journey for those seeking authentic Japanese-inspired dishes in a contemporary setting. My friend stole my phone and took random pictures....so I thought I would post them....😂😂

As a regular visitor it’s sad to leave this review . The food was as usual more than acceptable but sadly let down by the service and then the attempt to resolve and comp me just made things worse . Having ordered the Ramen grilled chicken with a spicy broth it was read back as chilli chicken . I confirmed that was incorrect and corrected the server . They nodded and agreed . When the food arrived it was placed down as a chili chicken - I queried it saying I had ordered the grilled chicken with spicy broth . The server returned and informed me it was the same and all chicken is grilled and walked away . Upon trying to pay the bill we were told the table didn’t exist so asked the server for the bill instead - when it arrived it said chilli chicken so again I explained I had ordered different dish not the chili chicken in the spicy broth but the grilled chicken. The front desk lady was very apologetic and Said she would rectify it and then walked away where a discussion took place with the original server ( who seemed very amused by the whole situation ) they comped my Chilli Chicken and charged instead for the chicken ramen which I had ordered but never received . The whole lunch was spoilt , the sniggering server and the comping of 50p just took the Mickey out of all of us My bill arrived and i paid it but wont be going back . Very disappointing

Came here today for lunch - food came out quick and was great! amazing service from emily - she talked my ‘picky’ partner through the menu and he loved what she recommended! will definitely be back!

Eaten here quite a few times. Foods always been pleased and never any issues.

Always a great place to get something to eat. Good food and reasonable prices! Shoutout to Mo, David and Carla for their service today 🙌

Service quick and food delicious and hot but long wait for both drinks and food and a side was forgotten about and delivered only after all food had been eaten. Apart from that nice atmosphere.

So our teenage daughter wanted to go to Wagamamas for her birthday dinner. Four of us went, two adults, one teenager and one 8 year old. The staff were very helpful and friendly, the layout of the restaurant is very good. And one thing I liked was the lighting, not too bright, not too dark. Just right. The food was very good, and there was something for everyone. There is a great selection of dishes to choose from, as well as drinks and desserts. As costs go, pretty much standard for this day and age, which some would deem expensive. We had four meals, some sides, one round of soft drinks and desserts. It came to over £100, so yes a bit expensive. But the evening was enjoyable and the food was great.

We always have a lovely meal here. Food is great! Celeste was brilliant, super friendly and gave us great service.

We placed an enormous order with Wagamamas Chelmsford for delivery. Not only was everything included but they also generously added extras. It was all warm, delicious and remarkably quick. Genuinely can not fault the service and would recommend to anyone. Thank you

It's Wagamama - you know what you're getting and it's nice enough. Same as every wagamama everywhere else.

Have had better meals, difficult to get the teams attention and when I did I felt like I was an inconvenience to them. When the waitress cleared our table she put other people’s dirty plates on our table so she could stack them all up, I think all things considered she should have taken those plates and come back!

Yesterday, on my birthday, I celebrated at Wagamama with friends and indulged in their exquisite teppanyaki dish—freshly grilled, featuring a harmonious blend of soft noodles, crunchy vegetables, and salmon. This meal easily ranks among my top favorites, especially considering it was in the UK.

I go there quite often and order the same thing, yasi mushroom with udon noodles. It took 15 minutes to order then waited 10 minutes and a plate of Pad Thai turned up, obviously pointed out and they said it would be done again. Another 10 minutes and behold Yasi mushrooms on Udon Noodles. Only problem no mushrooms. I spoke to the serving staff who was apologetic but I then walked out. I phoned when I got home and again apologies from the manager and promised her senior would ring me and took my e-mail so they could give me a voucher for my inconvenience. No call or voucher. Shoddy service.

Delicious curry, didn't have a wait long. Friendly staff.

Hi, we were served by Ravi in the Chelmsford store on Sunday 12th November. Every time he is exceptional and is such an asset to your business. He is always so helpful & anything we ever need he is always happy to help every single time we have come in. Great customer service & he deserves the world! - thank you ravi!! 🫶🏼🩷 xxx

This was our first visit to Wagamama, what a great concept shame the portions were so small, very good staff and excellently trained. Will be back.

Soooooo tasty the new vegan menu is incredible and Mo was the best server! I’ve had him before ages ago and was as wonderful then as he is now! Love it here!!!

i enjoyed my experience here a lot! very welcoming environment and great food.

Love their teriyaki soba with prime steak (ask them to go easy on the cooking oil!) and chicken katsu curry, good flavour and should try them with fire cracker sauce , so yummy! Great for quick lunch with a pint, will definitely return again!

Great Wagamamas our service was super quick and there was a lot of staff around if we needed anything. The restaurant itself is a big one with nice views of the street. It’s upstairs, there’s a set of escalators or a lift to take you up.

From the soul to the bowl. It is literally that way. From the waitress to the manager everyone is looking forward to give you the best customer service experience. Our waitress David was always hanging around his zone if any of his guests needs something. Delicious dinner, big dishes, with fresh food, Great quality and they also are happy to modify your selection if you want to take something out or add anything else. This is a place where you definitely want to return. Thank you guys for serving us a great weekend.

Celeste was the funniest & most helpful waitress ever! Absolutely love her 🤍 would recommend.

Celeste was brilliant. She went above and beyond and made sure everything was the way it should be. She definitely deserves some recognition!!

Ordered food from here and they spiked my partners food with spice, he hates spicy food and so would never order anything spicy. He was in tears with the level of pain he was in, I tried it and I was in so much pain too. Probably because we ordered 10 mins before they closed and it was to spite us. £30 wasted, would not order again.

Horrible food, horrible service, horrible experience - do not come here

We had the Ramon for lunch, I had v the chilli chicken and my wife the pork belly. Both were delicious and filling. You need to be careful not to end up with the soup all down yourself, so get more napkins and wear one. Otherwise, flicks of soup from noodles will cover you. The soup is watery but tasty. The only downside is their stalls, which are not comfortable. Staff were friendly and efficient.

Busy and a little noisy. Food good with usual menu. I suspect this is a favourite with students from ARU.

First time ever at a Wagamama and loved it. Food was fresh and staff were lovely

Great restaurant!. Excellent food quality, the service was brilliant and our server (Mayidah) was very helpful. The establishment seemed very hygienic and had an overall welcoming atmosphere. 10/10 would recommend a visit!

The food was very good. The servers were fine, but of course they cannot bring all the main courses together which is not good if the food for the children comes last. It is too noisy (loud muzac) for me.

Pad Thai was awful, nothing like it should be!

Great katsu curry as usual. Good service too. Slightly loud atmosphere probably due to the hard surfaces but quietened down after the lunchtime peak. Would go back as so handy if you are planning on going to the Everyman cinema which is in the same building.

We went for the first time ever in Chelmsford Brunch forour anniversary meal but very disappointed. We oder something from menu and it came in different time and also food is really underrated with poor quality. Service wasn't that great. I was expecting something decent food with service but nothing at all. So for me a big no and not recommend.....👎👎👎

Lovely food and ambience, very efficient and friendly staff, especially Ralph who went over and above to ensure all our needs were met.

Lovely menu with something for everyone. Highly recommended getting some starters to share out between a group - the chilli squid is the best! Great service from Ravi.

When in Chelmsford this is the place we usually pick out, it’s one of the best Wagamamas , the new prawn seaweed rolls very nice, the squid is my favourite, ramen as good as usual and I selected the Cha Han Tofu which was fantastic, would like to see a Squid option with that !!! Anyway, all was great. No complaints, good food made well. See photos

Nice welcome and quick service. Chicken katsu recipe has changed and sadly it’s now bland. Chicken slightly chewier than before, shame as it seems the chain have changed their recipe as I had the same issue before. Felt like I was slightly rushed out to leave

Awesome experience. Came for lunch with my son and his Jaoanese wife to compare with Japanese food. They loved it. Udon noodles were a particular favourite. Great service from Gifty. We loved the mixed mushrooms starter

Attentive, knowledgeable service. Great food. Thanks Ravi

Ravi was awesome, top notch service.

Thank you kris and Aga. Professional and excellent customer service. They accommodate customers needs and value customs from customers I will definitely eat here. It was my first time and it was slow. However Aga and Kris made my experience amazing and comfortable. I hope the people at head office or Ceo read this and reward them. An asset to wagagmama.

Food was gorgeous, fresh lovely. The down point was trying to make us pay by bar code?! Nope I’m going out for dinner don’t want to use my phone bring me the bill.

From start to finish a terrible experience. . The waitress, takes the drinks order and 20 mins later we were still chasing. People receiving food that Walked in 20 mins after us and sitting on the same table. In err of doubt this was a non busy time. The food itself was disgusting. A massive plate of rice with some chicken and curry sauce slapped on top. Some of the chicken was not cooked. Disgraceful.

My wife and I celebrated our 24th wedding anniversary at Wagamama's in Chelmsford. Vincent, looked after us and we thoroughly enjoyed our time. The food was absolutely delicious and they have expanded their menu!

My husbands food was ridiculously spicy it was inedible and the bang bang cauliflower was just mush and oil. Very disappointed

Time waiting for deliveroo is to long 7 to 13 minutes.

Just been served by the most bubbly charasmatic young lady, Kira. Fantastic meal thanks to the great service. Will certainly be returning again!!!

I always have an amazing time here and the food is delicious. Thank you to Adam and Joe for being so lovely and welcoming as always <3

Wagamama's in Chelmsford - A Delightful Dining Experience I recently had the pleasure of dining at Wagamama's in Chelmsford, and I must say it was an incredibly enjoyable experience. From the moment I walked through the door, I was greeted with warm smiles and a bustling atmosphere that set the tone for a fantastic evening. One of the standout aspects of my visit was the exceptional service provided by Adam, the manager. His attention to detail and commitment to ensuring a memorable dining experience was truly commendable. Adam's friendly demeanor and hands-on approach created an inviting and welcoming atmosphere throughout the restaurant. As for the food, I was blown away by the quality and flavors offered by Wagamama's. The menu boasted a diverse selection of Asian-inspired dishes, and each dish I ordered surpassed my expectations. From the mouthwatering Chicken Katsu Curry to the vibrant and flavorful Ramen, every bite was a delightful journey of tastes and textures. The presentation of the dishes was also impressive, adding to the overall dining experience. The ambiance of Wagamama's in Chelmsford was lively yet comfortable, striking the perfect balance for a relaxed and enjoyable meal. The modern and sleek decor, coupled with the open kitchen concept, provided an immersive experience, allowing guests to witness the skilled chefs in action. The staff, in addition to Adam, were friendly, attentive, and knowledgeable about the menu. They were more than willing to provide recommendations and answer any questions, ensuring that every guest's preferences were catered to. The service was prompt and efficient, without compromising on the personal touch that made the experience feel special. In terms of value, Wagamama's delivered on both quality and quantity. The portion sizes were generous, guaranteeing that even the heartiest appetites would be satisfied. The pricing was reasonable considering the high-quality ingredients and the overall dining experience. Overall, my visit to Wagamama's in Chelmsford was truly memorable, thanks to the delightful ambiance, excellent service, and mouthwatering food. Adam, the manager, played a crucial role in ensuring that everything ran smoothly, and his dedication to providing an exceptional experience was evident throughout the evening. I highly recommend paying a visit to Wagamama's in Chelmsford if you're looking for an Asian culinary adventure accompanied by attentive service. Whether you're a fan of Japanese cuisine or simply appreciate flavorsome dishes, this restaurant is sure to leave you satisfied and eager to return for another gastronomic journey.

Great food and great staff all round perfect meal.

Food was great and came out quickly, staff were very friendly and helpful

Excellent food, tasty and vegetarian options available.

I ordered chicken teriaki, which I have had many times before in other wagamamas but was dissatisfied. There was hardly any chicken in it compared to other times and it was luke warm. My husbands chicken firecracker dish also didn’t have much chicken in it and wasn’t hot enough. The restaurant was not busy on wed may 18 th. No one came by after our meals was served to ask us if everything was alright. We were hungry so we just got on on and ate it, it was tasty, but not up to usual standard.

Very quiet here today. Service was good as it nearly always has been. The food on the new menu - although less choices - was excellent once again.

Sorry wagamama. Not for me. Very popular, loads of varied foods and choices mainly Japanese. Definately different. Being elderly this is obviously a younger persons eatery within cinema complex. The choices at our table were curry and my chicken terriyaki brown steamed rice. Came served in deep pudding bowl. Loads of round grain rice, quite gritty and somewhat hard, with shredded chicken and a few leaves on top. Found it bland so asked for extra sauce. It was thin, not the sticky, thick sauce I would have expected. The other Katsu curries.. large portion of sticky white rice, neccessary for chopsticks I think, with creamy sauce and some chicken. Other opinions, just ok. Average price main meal £13. Hmm?

Ravi was great, gave us all the kimchi we wanted and deserves all the competition win to treat his other half, Ravi for president

Normally like their chicken katsu curry sprinkled with their special chilli powder (available on the table). Also tried the Cherry Blossom Lemonade and it was indeed refreshing, and a good alternative to normal lemonade ;) Rating service here only 3.0 because during 2 out of our 3 visits, we had to wait for 45 minutes to get the food served (they always seemed to forget our orders!) It was a lot better today tho - hopefully the service continues to be good!