Wagamama in Cardiff

Traumatic visit today to Wagamama, near John Lewis. Was stuck in the toilet for nearly 15 minutes as the lock was faulty! Not a nice experience

Always excellent food, friendly staff, and good atmosphere. The only thing letting Wagamamas down is the app. It doesn't work correctly. Otherwise always an excellent time.

Fantastic service on a busy lunchtime! Service was quick, down to earth and very accommodating.

Went to wagamama today. Bare in mind this is my 2nd time ever being in this restaurant chain. I don't like giving negative reviews, even tho the food was excellent I can't say anything bad about that. But I thought the customer service was a bit poor. As soon as I went in I was taken to my seat and the waitress spoke so quickly I didn't know what she even said then she disappeared. So I kinda just sat there and didn't know what to do lol anyways after some time(A good 20 minutes) someone came along and took my order. And it didn't take long at all to arrive . Again the food was great! But I just felt a bit uncomfortable. None of the waiting staff barely said anything or smiled or anything 😅. Maybe that's how some places work these days. You go in get your food and go. I guess I am just used to more friendly places. Again I am not knocking the food but maybe just be a bit nicer or friendly or just bloody smile. I'm not asking a lot but just be nice to your customers that's all 😅

Can't wait to go again, bringing my daughter this time

I really enjoy Wagamama’s food. This time was no difference in terms of food quality. What made the difference were the attentions of my waiter Dani, who made the experience special with his warm and enthusiastic attitude! Will definitely be back

Wagamama food is always pretty good. The only downfall was the Katsu Curry on this occasion. It seems as though the recipe had changed. Staff were lovely and friendly. Service was really quick as well for a busy day.

Amazing food. Best ramen I ever had. Nice vibe in the place as well. Lots of vegetarian and vegan options. Loved it.

Quite expensive for what you get and comparing to traditional food of each culture, it doesn't really come close.

The food was ok , however we had to download an app to pay the bill, which was annoying because we also needed to create an account to sign in. This also comes with all the junk e-mail and spam. In the past it was easier , didn’t like it at all now

Just got it delivered and tasted like gas and melted plastic honestly inedible. Disgusting

Great place to eat! The staff were lovely and helped when we weren't sure what to order. Still don't know what I had, but nit was sooooo good!

Dani was a great host all evening 😊

Food was stunning as normal, came out rapidly and tasted incredible, as per. However, our server Lizzy was amazing and absolutely made our visit, double checked if we had any allergies, reminded us about the app perks and was generally just personable and pleasant to us throughout our entire visit. Not only was she lovely to us but she had the exact same rapport with everyone around us, it was downright impressive to watch how engaging she was with the room. An absolute credit to the service industry and to Wagamama’s itself, well done.

My server Dani honestly deserves a reward or some kind of recognition he always makes my experience a pleasant one. He goes above and beyond every time and is always a friendly face. Please give him some kind of reward for his hard work as I don’t know many other servers this pleasant, as someone who works in hospitality myself I know it’s hard to always put on a smile and he does it so effortlessly. I shall be sporting my little Dani sticker that he gave me!

I was starving as I didn’t have breakfast so I went to have lunch at Wagamamas. The service was immaculate! Our waiter, Calum, was amazing and he entertained me by speaking French to me. I am currently learning French so it was nice to practise my oracy skills. He assisted us with ordering the foods with the flavours that we desired making the experience feel more relaxed. The food was delicious and it arrived very quickly! Would recommend and I highly hope that Calum is my waiter again! As in French, “Cinq étoiles” meaning “Five Stars.”

I came to Wagamamas in Cardiff on Saturday the food was amazing and my server Grace was lovely.

First time here and only because Wahaca across the road turned me away for not having a card and asking to ay by cash! Amazing experience, despite it being a very busy afternoon we were served quickly and professionally by friendly staff. The food was first class and they serve free tea. As for payment, everything accepted. They have an old fashioned approached to how customers are dealt.

Loved the food, the staff and service. Can't go wrong here I reckon.

Had a few great meals in here!! The service on my most recent visits was top draw. The food never fails!

Gave a 5 because the service was great!! Ordered something I’ve never had before when I should have stuck to my usual so that’s my fault.. Our waiter Nick was very friendly, he advised me to download the app to claim free edamame and i love edamame so I was very pleased with that! There was also a waitress that was new to working there and she was lovely too! If i ever visit Cardiff again i’ll come and get my usual.

Lovely place in a lovely location. The staff is so polite and nice, and the food is delicious as always!

Has a big sit out area. Food is all always.

Nick was amazing at recommending good items on the menu and knew exactly what he was talking about, as a manger of a restaurant I was really impressed with the care he took , with check backs and the attentive service I would hope everyone gets a chance to see him , well done !!

Rude pushy staff and soggy food if i coukd give 0 stars i would

Top draw. First visit to Wagas. Took my food allergy seriously. I really enjoyed it. I'll be back.

Fab!! Dinner was lovely. Our server Anh was speedy and very considerate. Made sure we had all our sides and mains. Lovely service

Food here is always consistently up to the usual wagamamas standard

Larar was very nice and understanding and she taught me how to use chopsticks !!!!!!!!!!!!! We will definitely Be back Xoxo

Reliable and quick service - especially on busy lunch rushes. Servers always helpful and friendly. Food is delicious! Some of the dishes could do with a little tweak to the portion sizing - some more rice with the specials or bulk out with crunchy salad would be good. Overall, a reliable regular lunch stop when in the office.

Pre Billy Joel concert. City was wedged in the sunshine. Very slick operation today. Brand at its best. Thankyou

Food was mediocre. It wasn’t busy on the day we went and I know the food doesn’t come out at the same time however my partner practically finished her meal before i even got mine. Service was very poor with one staff member being rude us and had the worst attitude!

Loved the food and drinks.....the kids mini choices are perfect.

Delicious food, huge portions and so much flavour. Always have a good meal at Wagamamas and was very pleased that both meals came out at the same time (even though I don’t mind when they come out seperately), it was nice that the waiter explained this to us in advance. Always my go to when out shopping/exploring somewhere. You always know when you’re going to get a good meal!

The food was amazing as always, but the service from Lara really made our evening! She was so helpful, suggesting cocktails when the one we wanted wasn’t available and was so chatty and friendly. Even recognised us from a previous visit! A credit to the team 💖

Went for a chill meal and catch up with my friend. Had belly pork ramen and duck buns, all was good. Had a lovely waiter, Laura she was very helpful. I asked a question about the new brunch and she was kind enough to get me a menu to see what they had. Great atmosphere, food and service.

The food feels fresh and taste good

A lovely lady named Anh served us. Incredibly friendly and helpful and I’d return again just based on that. Food was also lovely

The food was tasty and filling (I had the chilli chicken ramen) and it was a good meal to finish the day off. The service was lovely and professional and I felt taken care of during my time there.

Very friendly staff and the food is great. Reasonable prices and a lot of vegeterian options

Great talking to an amazing waiter from Moldova. Very friendly and made us feel very special.

Told we had vegan diets prior seating, was sat and about to order our food when a new waiter came and told us that they can’t cook vegan food cause the vegan fryer is broken so everything will be cross contaminated. Yikes. Menu has gone down hill a lot since the last time I visited. We got up and left without ordering anything because of this.

Katie was fantastic! We’ve been to few Wags but the service in this one was a total standout, food was lovely as always and really clean throughout - thank you!

Perfect food Perfect staff Perfect place.

Fantastic Ramen and Asian cuisine! The Korean pork ramen was incredible, and the Korean can upon bowl had a lot of flavor. A must have tho- the bao buns! Lara was such a great server and made wonderful recommendations

The food is pricey and only Asian-styled, nothing feels or taste like the real dish it is meant to be inspired on. The service is average, not exceptional but not bad, just as you would expect from the average British business.

Freshly cooked, delicious food with the best ingredients. The staff are so friendly and efficient. The prices very competitive. The only thing I can fault is that the music is too loud. That is a personal issue though.

Don't order takeaway from them, portion sizes are considerably smaller than when you sit in. I ordered a hotpot today and not even half was in the bowl! Considering how much 1 hotpot is (around 17 quid), I expected the same portions I would've gotten sitting in the restaurant. You're better off going somehwere else

Great variety on menu and always exceptional service. Grace served us and made the dining in experience perfect.

Grace was amazing with us. Made our night. Big up grace. Will come back

Tried the new butternut squash curry and the flavours are literally INSAAAAAANE. Can't believe this is a veggie dish, I am so here for it. Our server Grace was absolutely lush and super helpful too! Good vibes all round 😍

I ventured out yesterday for the first time in a few month's, due to ill health. I stopped at wagamas, looking at the menu unsure what I am able to eat. A young man ( wish I had taken his name ) assisted me with the menu. Explained what was in or not in the food. I had a wonderful salmon dish, I would like to that him so much for his assistance with finding something I am able to eat, whilst on cancer treatment A massive thank you

Great Wagamama restaurant - quick delicious food, plenty of choice - great kids menu too!

I ordered chicken cutlet curry and smoked chocolate cake. Japanese rice was used for the curry. Both were delicious!

Thank you Dani for the wonderful friendly service :)

First time here and didn’t know what to expect, ordered a glass of white wine and went for the steak teriyaki soba, Got asked how I wanted it cooked so as usual I went for medium rare, didn’t take too long for the order to come to the table, when the food arrived it looked good and was pretty hot. The steak was a bit over cooked and the some of the noodles were burnt. Presentation was pretty good but didn’t know what to expect. Would go back but maybe try something different.

Always good food. New things on the menu but I just wanted Ramen.

Decent food decent price decent servive

First experience of a Wagamamas. Excellent vegan choices and absolutely delicious

Lovely hungover lunch, yummy food, nice service - please tell the beautiful italian(?) waiter with the beard and the earring that i’m available and he is welcome to my number x

Really fast service, we were served by Dani, very friendly, funny and amazing customer service

Truly amazing place!!! We are here every other week. I can’t live without my spicy miso mackerel, it’s pure heaven ! The stuff is ever so friendly, it feels like a family ! Thank you xxx

I ordered the chicken katsu curry and my friend had ordered the duck donburi. Food was amazing! Service was incredible - We had been served by Dani who was amazing and so friendly and so helpful ! Really made me feel comfortable and made my dining experience excellent and easy. Would definitely recommend and eat here again

Chilli squid and chilli steak ramen is very good

Food was bland and very oily,have eaten in many branches of this chain,this was by far the worst. Asian food is normally seasoned. Our food had no seasoning

The main course meals were tasty. However, it is really fast food at very high prices. We were asked what we wanted to drink before we'd even sat down and looked at the menu. The rushed attitude was relentless. Apart from when 3 main courses arrived about 10 minutes before the person whose birthday it was main arrived. This only happened after someone came over and asked if we were still waiting for a meal. Overall, the experience feels mechanised and rushed. Not my kind of place for this kind of price.

Food was fabulous but staff did not return to help with the order and it took a while to get attention.

Locale accogliente e pulito, personale molto disponibile e attento alla clientela, hanno chiesto se qualcuno di noi avesse allergie o intolleranze. Piatti belli all'aspetto e buonissimi al gusto. Esperienza fantastica e consiglio di provare appena possibile. Non vedo l'ora di poter gustare altri piatti tipici.

We went here for lunch visiting friends and we had a lovely time! The food was so tasty and our server Thilini was amazing! She was very attentive and polite and made our experience that much better! Would definitely come here again!

Absolutely amazing food, great customer service from a lovely waiter called Dani. If you’re looking to have delicious food, I deffo recommend going to Wagamama’s Cardiff library. It’s amazing! 🙏👍🏻

Amazing food and fast friendly staff. Easily recommend the yaki udong and the ginger cheesecake. The chilly squid is also a must have.

Thanks to the best server Dani :)

Ordered yaki soba noodles with prawns and chicken, got three penny sized prawns and less than a small chicken thighs cut into 4 little strips. Pathetic portion of protein in relation to a plate full of noodles.

Nice staff, brilliant and delicious food. Good service, very efficient

Spend most birthdays here, fav Wags I've been to in a while, wish they say me at those tiny booth seats more often but thats not a real complaint

Amazing service, amaz8ng food, over all highly recommend 👌

We had a lovely time, Chilli squid was delicious and a good size portion. Salmon and noodles was tasty. Bottles of lager sooo expensive for 330ml. Draught Asahi £6.80. Lager too expensive!

Amazing service from Dani, he is the best! He was so attentive to our needs and was extremely friendly. He made our experience so enjoyable we loved his energy!

Had a great meal but particularly because of the service! Nani deserves a pay rise, his service was amazing! I give him 5 stars.

Food was great, Dani was greater!

We came for dinner. It’s amazing very good. Dani is very friendly and enjoys.. We are very very good there…Thank you Dani…

Food was excellent with a great service from start to finish nice experience with my husband good value for many clean and very comfortable atmosphere Dani was the guy that looked after us and couldn’t do enough for us we look forward to visit again

dani was a great he made our first experience amazing , we loved our food thank you for an amazing lunch will definitely will be back !!!

Dani what a amazing waiter was smiling the whole time and always available for questions, Daniel made the experience so much better when I got to Cardiff Town next time will return and hopefully Dani will serve us again

Great food, casual (ish) dining, friendly service, and a good attitude,shoutout to danushi! So friendly 🫶 would recommend d

Luciano and all the staff are AMAZING! 10/10 food

Great service, hot food, busy atmosphere. Vegetarian options always so refreshing Best Wagamamas waiter in many years thanks Callum amazing young man!

Nice atmosphere, caring staffs and good food. It was a good experience for a first timer at Wagamama.

We were served by Dani, who was friendly and welcoming. He checked in on us often and made sure we had everything we wanted. The food was delicious and my family and I enjoyed it very much. I only wish that the bench was movable as I found it a bit of a squeeze sitting so close to the table, and it would've been nice to have a chair back as I'm a bit old for benches, but I know that's the young vibe they go for at wagamama.

Outstanding restaurant. So good that we went back a second time that same week.

Went there today had pork belly broth and it was gorgeous! I enjoyed my food and serve was friendly too. Ty

Amazing food, great service, was busy but it created a nice atmosphere.

Wagamama is a perfectly fine experience if you're in the mood for Asian-inspired food in Cardiff. It's inauthentic and overpriced, but slick and comfortable enough that you'll probably be OK with that.

danny was so lovely and accommodating.

Dennis was such a laugh and was very accommodating to our big group, would recommend lovely atmosphere and the food is always 10/10

Dani our server was really helpful and friendly. will come again 🥰

Our server Yanning was Brilliant. Friendly and fast service. I give a 5 star review. Hygiene, food and drinks were fantastic. Thank you!!

Coming from Melbourne, Australia, the food was just ok, enough to cure the few weeks of Asian food absence. The flavours may be there but way too mild. The most disappointing thing was the ramen noodles which were so soft, almost soggy. Whilst the egg in their ramen was very good, they were still missing harmony in that ramen bowl, almost confusing. Their donburi bowl was just ok (personally, too mild, good for kids though). Their drinks were fresh and quite delicious. The best dish that I had was the fried squid. Their service was pretty good. I honestly expected it to be better (from the high Google rating).

Food was OK. Service was not good. Waiters/waitresses were extremely slow. A big show of asking how the food went was popular. Although the item numbers were noted on our table sheets, the servers were still confused and placed it in different places.

Beautiful food and lovely service ❤️ From the queue till the bill was fist class! Thank you for looking after us Fabio!🫶 You make our visit more special! My son Eric absolutely loves it! Thank you! 😊