Saray Restaurant in Cardiff

Lovely food every time... u won't be disappointed 10/10

4.5 always room for improvement. Food portion could be little bigger, because compare to "Lona" Bristol u got a lot more for your money and is a little cheaper in Bristol. Taste wise can't fault it 5 out of 5. Increase portions keep it up

Many visits over the years! Mostly (9 out of 10), very good service and food👍😊

Best Turkish cuisine with generous meat offers. Delicious. Prices not expensive. Will never go to St David's for meal which is expensive, not tasty, bad service. Saray restaurant is big with ample dining for families, colleagues etc. Complimentary dessert. But parking is an issue. Friendly staff, good atmosphere.

the staff and service are excellent as is the food

Very friendly staff and delicious lamp and chicken shish. Highly recommended.

Highly recommend Frist time visited Love the place very clean the food was amazing Also the staff very well trained

went for a meal when visiting friends in Cardiff, really friendly service and delicious food!

Fantastic first time experience Uzair Grishma and the moroccan sister Best service I've had in a while gave tea and baklava on the house 10/10 Highly recommended Food delicious Too happy

I am writing a late review. It was when restaurants reopened during COVID. I was there with my three-year-old, and he started crying. The manager told me to make him stop, but I ignored her. I paid and left, and haven't been back. Found better places on City Road, near the car wash. Rude staff and bad manners

beautiful presentation, delicious dishes, the establishment is clean and tidy

İt’s a best Turkish restaurant in Cardiff They serve warm bread and 3 kind of mezze on the house, at the and homemade baklava and Turkish tea Staff was friendly We had extremely nice mix lamb platter And crispy and tasty Lahmacun Thanks

Lovely family run restaurant, excited to go again

Really nice food and respectful staff we ordered a big plata and was huge 7 of us couldn't finish it so we made take away

party of 2 dined in on a thursday evening - there was a very short wait. we ordered the platter for 2 which arrived exceptionally quick - the meats were spread across a bed of chips and rice - plenty of food for 2 - possibly even 3 people especially when you add the bread and salad and sauces. service was good - just the lack of tap water in 2025 loses the 5th star for me..

was the only vegan in our group and worried I wouldn't find enough to eat but I needn't have worried. I was more than happy with the lentil soup, Pattican Soshu dish (aubergine, peppers & potatoes) & vine leaves. Their freshly baked bread is sensational! Highly recommend this restaurant- lovely staff & good atmosphere too.

Muy sabrosa gama de comida y el personal eran muy útiles para acomodar vegano y también ser flexible y claro sobre las necesidades dietéticas de bajo fodmap en nuestro grupo

this is a favourite of ours when having to cater to multiple dietary requirements. friendly and patient staff with a great atmosphere. very accommodating of children. they now stock karma cola for people who don't drink coke but it's not on the menus yet, they said it would be soon when we asked. hope to go back again soon

been for birthdays and staff parties always great food, lots of options for different dietary including vegan, enough space for lots of people really friendly staff and beautifully decorated inside. Always one of the top options for eating out in Cardiff

i came with my friends to celebrate a birthday, we ordered a lot of veggie and vegan food which were hot and delicious. Very busy and popular restaurant so the atmosphere was great, they reserved us a large table for 2 hours. Left feeling very full and happy!

I was the only vegan in our group and worried I wouldn't find enough to eat but I needn't have worried. I was more than happy with the lentil soup, Pattican Soshu dish (aubergine, peppers & potatoes) & vine leaves. Their freshly baked bread is sensational! Highly recommend this restaurant- lovely staff & good atmosphere too.

Super nice food and atmosphere. Lovely staff would definitely visit again.

I am very disappointed. I ordered a platter for two. On the menus, It says one skewer of chicken shish and one skewer of Lamb shish, but I had only three pieces each. Also, the food was very cold—it was like they gave us a leftover of other people’s food! The staff wasn’t friendly at all. I won’t be back for sure.

A great place where we have a great dining experience! In addition to delicious food, it impressed us with its elegant and relaxing atmosphere. Each bite of the dishes carefully prepared by the chefs was a feast of flavour. The sincerity and professionalism of the staff has perfected our experience. A restaurant I would definitely want to visit again!

It offers one of the best dining experiences! The dishes prepared with the variety and quality ingredients on the menu appealed to our taste. It was a great pleasure to discover both local and international flavours. It was also privileged to be able to eat in a cosy atmosphere with the stylish and modern design of the restaurant.

We stumbled upon this amazing restaurant by chance and had a surprisingly delicious experience. Our server was very friendly and recommended us a traditional dish, Chicken Testi Kebab. It turned out to be quite an interesting and delicious dish. The whole experience made us feel comfortable enough to stay for a few hours, enjoying Sheeha, hot drinks and food.

Food and Service was poor. The lacmachun was doughy and the meat was raw. The main dishes the lamb shank had no flavour and the lamb mussaka was cooked in the microwave you can tell by the way the food was piping hot. The service was poor I dont understand why they dont take orders using pen and paper or digital device. There is always a mistake we ordered lamb mussaka the girl bought out a lamb casserole and then when she did bring out the mussaka she slammed it on the table. All staff were friendly apart from the girl who works in the front she is rude not only did she slam the food down when she bought out the tea she slammed that onto the table too no apology nothing just miserable!!! Its like she doesnt want to work there. Very dissapointed wont be going back to this place. I have been various turkish food places and this is the worst of all of them. I would recommended Castello better service and better food!!! I am not from Cardiff and I have travelled many places in UK for food and this place was terrrible.

I stopped coming in this place but since the owner and management has changed I give a try the service was very good I really enjoyed my time with the family the service was quick and the toilets everywhere else was clean. I be coming back thank you all

Went in today it was very busy had to wait a little for a table. I really enjoyed the food and the company. Spoken to a guy with glasses he sounded a very good guy, they are doing a very good work wish them all the best the food was so good I’ll go back

Saray Restaurant, wonderful place with great turkish food. 9 of us went down at the drop of a hat and they accommodated us normally go to a restaurant with a big group they’ll tell you to do a reservation in advance. The food I can not complain about not spicy but still full of flavour we had two platters which had everything on it white rice with lamb and chicken shawarma, koftas, big chunks of chicken ribs, wings and a lot more stuff. The starters were really good too very soft bread and the olives were amazing the red dip was the icing on the cake for me on the starter. Service was amazing very friendly waiters and the big guy at the checkout counter was awesome met us with a smile and set us a table up without any booking. The atmosphere in the restaurant was great very busy people of all different ethnicities were there enjoying great food. Some places I’ve been to when it starts getting busy they try and rush you, not at this place take your time and enjoy your food. The question is will I visit this place again if I’m in Cardiff of course I will love Turkish cuisine. Saray Restaurant hope to see you again soon. Total bill £179.70 for 9 people was great.

Terrible. Wouldn't give to a dog

Second time: Place to be with your family in New Years! Great Turkish Food! I loved my meal at Saray! The food was super tasty. Everything felt fresh and full of flavor. The staff were really friendly and made sure we had a good time. The place had a nice, cozy vibe too. Definitely a spot I’d come back to for more Turkish food! FIRST TIME: Excellent food, Best Turkish restaurant in Cardiff. I have to say, quality and quantity is perfect for the money.

Since the owner changed the food the service and cleanliness off the shop is immaculate everyone working with a smile very happy environment, I use to stop coming in when old owners had it because the food was not good but now it’s go to place with the family

Really nice food and service. One of the best in Cardiff.

It was one food i ever have in my life thank you so much

The best Turkish food in Cardiff, excellent service and workers, waiters and boss are very kind to customers, the food is excellent especially the chicken shishes are incredible, I highly recommend this place

Best food best resturaant in town

The food and staff were very good, the service, food and ambience were very nice. When I asked where they got their meat from, I heard the name of Mr. Moon, the owner of a company called Universal, and I did not question it, because I see the trucks of the Universal Traders company in front of many butchers and markets, especially Global Foods. Everything was perfect, thank you Saray, the experience was great

I have been too many places but never had a experience like this it was immaculate soo good we have had a very nice meal the lamb chops was so delicious really enjoyed it

The best Turkish restaurant I ve dined in! Portions are generous, the food delicious, it was really packed though we were quickly accommodated, booking in advance is advised. Cld give 10 stars!

This restaurant claims to be halal, but they cannot provide a certificate to prove it. On top of that, they serve ice to customers who bring alcohol and even allow people to drink whiskey in the back. This is completely unacceptable for a place advertising itself as halal. I wouldn’t recommend it to anyone. I wish I can give zero point

One of the best restaurants in Cardiff that introduces Turkish cuisine, you can find experienced workers and quality food here,

This restaurant was an absolute disappointment. The chefs were making inappropriate comments toward women, which was completely unprofessional and unacceptable. To make things worse, the manager with glasses was incredibly rude and unhelpful. I would never return and strongly advise others to stay away.

Classic Turkish food on City Road. Complementary baklava & tea

Absolutely amazing. The meat was succulent. The lentil soup was really nice and the free baklava with turkish tea at the end was the icing on the cake. Fantastic experience.

Great service and delicious food. Highly recommended 🌹

Great food, lovely atmosphere. Very kind staff. Brilliant service. What else can I say. I would defo recommend the betting kebab. We ordered a large platter as we came in a big group so you get a little bit of everything. This is my go to place when in Cardiff. Delicious food everytime I’ve been never had a complaint. 👌🏽

Table booked for a birthday meal.Food and ,service was excellent.The waiter was attentive to everyone.We we’re not rushed to leave as in some places at the end of the meal.Highly recommend .Will return

Saray restaurant is delicious. The lamb chops are so well cooked the platter was perfect I just love it come here every now and then thank you for making this brilliant restaurant. Tiny problem… just takes a bit long. I RECOMMEND YOU COME HERE.

Really nice fresh tasty food especially the mix grill and great service special thanks to the head chef jassem

Great for groups, we ordered both cold and hot starter platter, then the special sharer platter and a pide. There were plenty for 8 of us and then some. The staff are very friendly. Came with a Turkish tea and a small baklava on the house for dessert which really topped off the meal. Would come again, the meats are well flavoured and grilled. Just make sure not to fill up on the delicious warm bread at the start, it may have been our downfall.

Fantastic place to go with friends and the food is beautiful

Favorite place in Cardiff and never disappointed.

My favourite restaurant in Cardiff, good sized portions, consistent, well priced and served by attentive and polite staff.

I loved everything about this place. Amazing food Amazing service 🌹🌹

Absolutely amazing place!!! Service, food, ambience, this place has it all! Would recommend it to go at least once!! You'll definitely visit the place again. :")

(2024-11) Had dinner at Saray, as usual food, atmosphere and service was first class. Lots of food choices, cooked to how I like it. (2023-04) Went with family for Iftari, great atmosphere, great food, and first class service by all the staff. Thoroughly enjoyed it 👏

Service was good. Food was terrible. Won't recommend it.

“I recently dined here and had an amazing experience! The food was absolutely delicious – every dish was packed with flavor and beautifully presented. Our waiter, Mahiyar, was fantastic! He was attentive, friendly, and made sure we had everything we needed. His recommendations were spot on, and he made our dining experience truly enjoyable. I would highly recommend this place to anyone looking for great food and excellent service. Will definitely be coming back!”

Booked a table but ended up at the very back of the restaurant, which is just horrible. Surprised that the coats weren’t dumped on us there! It’s just grim and also by the toilets which were again grim, broken and filthy. The waiter who took our order couldn’t have been nicer and very attentive, but the lady serving on the front desk please, you need to slow down when speaking and serving, we literally had to ask you to repeat everything several times and then you looked at us like we were thick?! Everything is 100 miles an hour in this place, it’s not a nice relaxing place to have a meal, it’s more like stopping off at the services on the M4 when the football fans have also just rocked up - chaos!! The food was served quickly, it was tasty but just about warm. The plates were cleared literally after the last mouthful. Everything’s a rush rush rush. The food overall is ok, the Kunefe was by far the best dish. Across the road there’s an Saray Express cafe and the food is literally the same but cheaper and, to be honest you get a better service over there, it’s much calmer. We wanted a nice family meal out, but left there feeling like we’d been in a fight and in and out in under an hour! They’ve obviously got plenty of regulars to keep their reviews high but, to be honest, it’s just not that great and we don’t see what the fuss is all about?

We visited this Turkish restaurant yesterday for a birthday party. Yummy food and excellent service. The staff were very attentive and made our day and even treated us with complimentary tea and snacks ❤️🎉

The service is excellent, and the staff are very professional. The food is very delicious.

Best grill in Cardiff. Food tastes great. Parking is a nightmare.

It's a place for Turkish food is really good. Taste of food is ameazing😋 service is very good nice decorated🤗.. overall it's better then other Turkish food in city road Cardiff 😊

Some of the best food I’ve had on city road for sure. The platter for two was outstanding 🤩. I will definitely be back soon. Check out my full review on my instagram page @keemanaans_food_blog 🤙

Fantastic afternoon at this great restaurant. Friendly staff, Great atmosphere and lovely tasty food.

An all round great restaurant. Food was amazing, reasonable prices and great decor and atmosphere. Highly recomend

Really good food and service free starter and tea after really nice touch

Came here tonight for the first time, good did take awhile to come out to us but when it did it was worth the wait. Really tasty and competitive prices. They gave us more bread and olives and dips for the inconvenience too.

Mariem is my favorite server she deserves a raise, thanks for putting up with my friend every month your smile and good customer service is one of the reasons whe regularly come back

Ate here on a Wednesday evening and it was very busy. Great food and a good if somewhat noisy atmosphere. Will decfinitely revisit next time we're in Cardiff.

Excellent services superb foods and drinks with fabulous starters.

Great Food & Excellent Customer Service. Had Lovely Lunch. 1st time ‘Turkish’. I recommend this place. Served by Loubna. Thanks!

Delicious food. we loved everything we ordered. Service was fast and waiter's were friendly. Loved the Baklava it was one of the best i had.

Good food, but I think it's absurd not to provide a glass of "water", any restaurant should have a glass or jug ​​of tap water...

Our friend has suggested everything was perfect,really enjoyed the meal. Service and meat quality was very good, will be going back

You really have to wait a long time, I waited about half an hour, there is a shortage of staff, and only one person does most of the work, and their kebabs were so thick that they didn't break down, we tried five types of food, we only liked one type of food.

As a Gaziantep native and a Turk, I can easily say that the taste of the food is very, very bad. My wife and I could never finish our meals. We left the restaurant hungry. The plates are very small, everything is almost on top of each other, and the service is very bad. The only good thing was the attention of the waitresses. The loudness of the music in the venue was also very disturbing. A total disappointment

great place and great food. service was good with friendly staff. only one meal we ordered they didn't have. would go back.

great place and great food. service was good with friendly staff. only one meal we ordered they didn't have. would go back.

If you want to be a great dad, take your family to Saray Restaurant for their coal-cooked meat and vegetarian dishes. The food is lush, and the whole family will leave super happy. Perfect for a family night out with flavors that everyone will love!

We celebrated a small family birthday at Saray Restaurant on City Road, and it was fantastic! The coal-cooked meats were juicy, lush, and delicious—making us feel like we were in Turkey. The chef's expertise shines through, and the new management creates a warm, family-friendly atmosphere. It's perfect for both kids and teens, and the value for the quality of food is exceptional. Highly recommend for any special occasion or family meal!

Excellent dining in experience, had dinner with visiting families. Succulent grilled foods. I was also pleased with availability of a masjid for prayers in the restaurant (we pray your business continued to be blessed) Clean surroundings with aesthetic pleasing decor. Toilets were clean. Tea and baklava were complimentary. Would visit again and recommend. Parking tricky, very limited street availability. No tap water for table, but you can buy a plastic bottle- environmental unfriendly option.

Delicious vegeterian options and very friendly staff. Will definetly visit again.

Lovely place with a very good vibe. Lots of seating area decor was creative with an authentic feeling. The food was nice with flavours but could have been presented hot rather than warm. The service was friendly and efficient, and I appreciated the thoughtful inclusion of a prayer area for travellers who come from outside the city.

A very excellent restaurant and the taste is very delicious. I advise you on fattoush and meat broth

Me and my friend were recommended by our friend were so thrilled with our experience. Such friendly and attentive service. The food was delicious and well priced. Will be recommending.

I feeled like i was backhome very good food and good service. Really enjoyed it.

The staff the food, simply amazing 👏

Best middle Eastern grill house in Cardiff, fact! Incredible food, very quick service and friendly staff. Great menu with plenty of choices even for kids. Very decent prices also.

Inam very big fan of turkey food but Worst ever turkey food i have had in my life the meat was very uncooked the lamb chops were burnt no taste i would not recommend any one its not worth the money

Hayden Loved it #HaydenLovedIt

Great hospitality and you dont go home hungry! Had a beautiful platter of fine selection of high quality meats. Highly recommended for local dine in experience.

Excellent food, excellent service, friendly staff, great variety, great value for money. Clean, appetising meals. Happy to recommend

Best food with excellent environment

Delicious food, nice service, very good prices and you don't wait long for food / I recommend / my favorite restaurant♥️♥️♥️💪🏼

Very nice experience! Come to try some really good Turkish food, the food was fresh as always, I came here many times and all the food I tried was delicious!

Very nice atmosphere and ambiance. Food is finger licking good and delicious. Very dedicated staff and management . Would love to come again and again. We had lamb chops and platter for 4, perfectly cooked. Hats off to chefs. It would be less to say that it’s best in the town.

I’ve been eating at Saray for years and it’s been one of my favourite restaurants in Cardiff, that is until the recent sale of the business which has RUINED the credibility the previous owners worked so hard to build. The food is now awful. Cheap ingredients, clumpy overcooked rice, watered down sauces, fatty and tasteless meat. Had a few mouthfuls of my meal and had to leave it. Left the restaurant feeling sick. Such a shame.

We been there @ 10:10pm they said they still open but have to order quick because kitchen will be close soon so we order large plater within 2 minute. Food arrived within 8/10 minute but ribs was raw when bite chicken it was crispy overall very danger food and charging us £108.00 . Best part is 10 minute after they serve the food and they only gave another 10 minutes then kept coming to us and reminding us we are closing @ 11:00pm So we have left this Rubish place at 10:50pm