Wagamama in Wandsworth

I would give 0 star if possible. Chicken Yakatori and Chicken Gochujang Rice Bowl were both flavourless, stone cold and were presented with a small portion of meat. The Chicken Gochujang Rice Bowl was comparable to cooked and sliced supermarket chicken that had been boiled. Portion of this meat was incredibly small. No spicy gochujang flavour. The veg was miserable looking and wilted horribly. Received £12 refund for a £52 order in total from Deliveroo. Just disgraceful. Everyone's food stone cold and flavourless.

Really friendly staff and food was amazing! Highly recommended

This was the first time I've been to wagamamas in years, last time I went it was ... disappointing to say the least, now however, it has greatly increased in quality in every aspect,

Thank you Nilson for your amazing service your friendliness and smile, is amazing. This company lucky to have someone like you.Thank you for helping me download the app . I like coz it, can see what I order .and pay using the app too.

Good food, nice atmosphere and particular shout out to Yousef - fantastic service! Rare to find someone who made the experience so great for us! Charming and funny guy and so helpful!

Ordered a wagamamas from Wandsworth on Deliveroo. Came missing salad, and the cutlery we’d requested. The mushroom bao buns were disappointing. Due to my missing salad, I paid £14 for a katsu curry which was just chicken sauce and rice. Felt absolutely ripped off. Deliveroo would not automatically credit me so I had to waste time making a complaint with them. As a relatively expensive takeaway option this was very disappointing.

Dee! Has the best customer service!! What a delight.. an asset to wagamama and deserves a raise.. polite! Takes initiative and is considerate and kind. Perfect customer service!! Will be bringing all my friends here so they can get served by the Dee-lightful! Dee! :D

Staff was very patient and kind! Unfortunately a couple of things ran out, but the food and drinks we were able to get were still super tasty! Hooray!

good place to come and have a good time,

Gill was an amazing manager! I have allergies and she was great in helping pick the best option as well as helping my mother in law when she wasn’t a big fan of her food choice. 10/10, she’s the reason I’d come again!

Always great! Amazing food and great for coeliacs!

We recently dined at Wagamama at Wandsworth on our wedding anniversary and had the pleasure of being served by Gabriel knows as Gabi. The experience was outstanding, largely due to her exceptional service. From the moment we were seated, Gabi was attentive and welcoming. Gabi provided excellent recommendations, clearly knowledgeable about the menu and eager to ensure we had the best dining experience. Gabi friendly demeanor and positive attitude made us feel right at home. Throughout our meal, Gabi checked in with us just the right amount, ensuring our drinks were refilled and that we had everything we needed without being intrusive. Gabi handled special requests with ease and accommodated dietary preferences with a smile. The highlight was when Gabi noticed our indecision about main meal and offered a detailed description of each option, helping us choose the perfect ending to our meal. Overall, Gabi demonstrated what excellent customer service looks like, making our visit to Wagamama truly memorable. I highly recommend Gabi service to anyone dining there and hope to be served by her again in the future.

Lovely delicious food and Great staff

I visit Wagamamas in various parts of the South and South East and this was the first time in Wandsworth. Never again. The staff were lovely and attentive hence the two stars howerever the food was very disapointing. I had the Katsu chicken salad whoch was more of the most expensive lettuce leaf salad i have ever had! It was a bit like a very sparce lucky dip in lettuce leaves!. The bowl was full of them but sparce of anything else. I found 4 or 5 Edamame beans, 2 thin slices of apple, cucumber and pickle, no pea shoots and 4 very thin slices of chicken. I swapped out the chilli for ginger which I was charged for!. The waiter kindly brought me a fee more edamame beans and took the ginger of the bill however, feeling a little ripped off paying £13.50 for a bowl of lettuce leaves!

This was my first time here and it was a good time. The food options are good - one of our party is vegan and was able to order easily. My rice bowl with chicken was good and the portions are healthy sized. I would go back.

My local Wagamama. Great restaurant, friendly and helpful staff. Modern importantly food is great! Couple times I've had to send food back as it was overcooked but staff assisted without quibble and in professional manner. Highly recommended

Nilson is a top quality manager, made our experience 10/10. Really looks after his customers, and creates a good atmosphere! Thank you 🙏

The service and atmosphere was amazing thanks to Nilson & Dee ! Amazing people.

Always good option for a quick bite or a catchup! Food arrives whenever it is ready but haven’t had to wait too long between everyone’s food coming out. Their menu has just updated with alot of new stuff! Their appetizers are the best.

Love a Wagamama, good as always, just a bit gutted they ran out of salmon

I love coming to Wagamama. I felt particularly adventurous this day and went on my own. The way the tables are set up, I didn’t feel awkward and enjoyed my meal

I like Wagamama but tonight the food and service was not good. My gf ordered a dish that's supposed to come with a fried egg. They brought the dish and only then informed us they don't have eggs at 8pm on a Friday night.... The dish was returned and nobody came over to take a replacement order. My own raiskuree was bland but i eat it without complaining. I will vote with my wallet instead. Disappointed

Bernice provided very friendly and cheerful service! The food was good too!

My experience was the best, I had the nicest and warmest welcome I was served by a nice and sweet staff and I love every bit of it and the food was fantastic.

Was very hungry and decided to try local Wagamama based near Southside shopping centre. It was busy with lots of families and kids. Did get a nice table at the back, and the lady who sat me was very friendly and attentive. Service was quick, and my rammen dish with grilled chicken was delicious. Thank you to the staff and cheff.

Wagamama is a great restaurant in general, but the one in wansworth is vibrant and spacious. The staff work very efficiently, are friendly and accommodating. I was served by a woman called Colleen and had great banter with a server called Aslam. I went for dinner with a friend and we ordered a Vegatsu & Chicken Ramen. It was delicious. This place is beautiful with amazing lighting and good seating. A prefect place for an intimate gathering. There are a vast array of good vegan options and allergies are taken very seriously. During my most recent visit (2024), I went again with my cousin and it was lovely. Darlyn the manager at the time was phenomenal. Well-versed in the best food options on the menu, good vibe and hardworking. Darlyn is a darlinggggg. Love her. She ensured we got our food on time, was very engaging and exuberant. AJ our server was also very friendly. We ordered the Chicken hotpot and the Tofu hopot....absolutely delicious. Lovely flavours and the steamed rice cakes were the best. (I had never had them before and they are soft)

Somewhat regular visitor of this and other branches. This time I was with two kids (pre-teen & teen). Disappointingly no Tama Squid today, offered ebi katsu (tasty but small portion for the price). Kids menu good as usual. Spicy miso mackerel was nice (was hoping it would fill me up more), more kimchi and sweet potato would have been nice. The Salmon Teriyaki was good as usual. Atmosphere 3/5 as there was a Very Loud kids party (unexpected for a Sunday night).

Had the lovely pleasure of being served by the lovely Jake, what a guy. Food and drinks were absolutely incredible.

Had an amazing experience in wagas today was served by Jake and he recommended the steak teriyaki soba and it was divine!

Good food! We liked the teriyaki chicken & grilled duck donburi!

Was there early, so pretty empty. First time having the veggie ramen. Superb!

We got served super quick, barely had to wait for our food. Darlyn was really nice and made sure we had a good experience. I’ve been served by her before and she’s always a gem !!

Always happy with all the staff specially DARLEEN and fellow staff! Very nice food. Definitely worth the visit…

The staff were very attentive and food was great. Lovely waiter and great place to eat!

We had a family outing and the food and service was amazing, one of our party members has a nut allergy and the staff took extra care to ensure that food paired for this person was handled with upmost caution. Must try the sake

Not so perfect tonight, but we still had a good family time

Wagamama always best for their food!!

We had gone to the one in bridgend the week before it knock it out of the park the food was hot service was good

Usual good Asian food at Wagamama’s. Premises large & noisy!

This restaurant always delivers and never disappoint. It’s a great place to share a meal with the whole familyService is efficient , food is ready quickly and quality is great , even for takeaway they’re much better than other wagamama I have tried.

The quality of the food is definitely a 5. Unfortunately, I had a ramen and the amount of food was poor. Too much water and not so much content. However, I had another option and it was excellent.

Food lacked flavour, needed more seasoning, I dunno I expected tastier dishes. however the service was spot on, couldn't fault the waiting team.

We held a children's birthday party here. The staff went above and beyond, especially Nelson who made huge efforts to ensure the children all had a great time and enjoyed their meal, and that everything went smoothly. Food came very promptly. Thank you!

Never never never disappoint. Love you Wagamama

I today visited Wagamamas with my family and had a disappointing encounter with the manager (Viv). When we arrived, we were seated on high bar stools, which were not suitable for our young children. I politely asked if we could sit at a different table that would be more comfortable for our family, but instead of accommodating our request, the manager rolled her eyes and sent us back to the queue. It was a frustrating experience, and it seemed like the manager was not interested in providing good customer service. It was nothing like the communication and a more customer-centric approach we are used to from a Wagamamas managers.

Sarah she was very lovely giving us the discount. They run out of eggs, e we had the 2 ramen without them.. without telling us they were out. Thanks for your amazing costumers service

Great and fast service as usual.

Really amazing food, average-ish prices.

Had a good time as we dropped in sometime between lunch and dinner. Food quantity and quality is always up to their standard. All the dishes we had were great, except for the veg gyoza- hard pass. It didn’t have much taste at all. The Cherry blossom mocktail is now my absolute favourite!!! Very good service and the overall relaxed and open ambience adds to the experience. Will definitely return!

Delicious freshly cooked wagamama dishes. Opens early for lunch, ie 11 am so great for those who need to eat early. Service could be better. Tend to be ignored once seated.

Wagamama has always been a stable option to choose if you want a good lunch or dinner, great pan-asian/Japanese food with loads of vegan/vegetarian options. Great service too.

Terribly noisy environment with medium quality food (not bad in terms of spices or flavour, freshness etc but it could be way better). People pay for the brand here and not necessarily for quality.. remember this before you chose wmama. If you are planning to have long conversations with your friend, your partner go someplace else.. As I mentioned: Noisy! Staff is helpful but slightly repetitive at times. For this amount of money I believe you will easily find a better place.

The Katsu chicken curry, is usually my regular order at wagamama, however on this occasion it fell short. Hopefully when I go there again it will be much better.

Food was delightful but waitresses looked/acted a little stressed. Seemed like they were understaffed

Amazing food and an even better service. The prices are fairly reasonable and it’s a good place to have a comfortable dining experience, any day of the week.

Delicious food and great service. Thank you, I will be back ☺️

nice atmosphere and super helpful attendants, very good!

great service, wonderful food..

The best wagamama of London! I always go with my children and they always make me feel comfortable and do whatever they can to please us! And the food is amazing, lots of vegan options!

Everything about the food was 10/10, including the range of food for vegans.

Nelson (store manager) has a disgusting attitude and can't speak in a formal and respectful manner to his colleagues and customers. There are other workers that should have his spot like Sarah who does her job perfectly. Anyways the katsu curry with noodles was fresh and tasty.

God mat, hyggelig betjening og fint lokale. Fikk maten raskt 👌

they took good care of my food allergies and were thoughtful to bring a tablet to see the ingredients of each dish. approved five stars!! I’ll be back definitely.

Great food and great service from Lex. So professional and good customer service.

Very good food, everything prepared from fresh ingredients. Also great service with very friendly staff. Whole team is doing outstanding job.

Lovely place to unwind after work and the food was great

Great service, great food every single time.

1st time visiting this branch in Wandsworth as our local in Wimbledon was closed. The extra journey was worth it - we all ordered a variety of starters and mains all of which tasted amazing - thank you to the chef!! Restaurant was busy but as a group of 5 we were seated as soon as they could find us a table. Staff were really cheerful & worked hard but special mention to Dee (Dionne) who despite being so busy took great care of us with a lovely smile - Thank you!

Just passed by 9:40pm kitchen is closed, shouldnt really be advertising that it closes at 10pm if your kitchen closes at 9:30pm. I leave in the area left home quickly just to grab a bit. Will be avoiding this place now.

always professional service and welcoming environment and stuffspecial thanks to AJ @wandsworth wagamama for complimentary ice-tea

Awful place, poor service, waiters that sit down at you table to take an order... That is if you are lucky enough to be served and showed to your table in a first place because 3 members of staff were struggling with servicing 9 tables, This is not the first time l have a poor experience in wagamama wandsworth, it must be the worst branch of it l have ever been to

한국인 입맛에 딱맞는 퓨전일식집입니다. 야키우동(£13.5) 추천합니다!! 돈부리도 맛있어요. 그치만 조금 소스가 많아서 짠,, 체리블로썸레몬에이드는 아쉬웠어요ㅠㅠ 매장 분위기도 좋고 깔끔합니다! 완전 추천!

Staff is super friendly all the time.

I recently went to Wagamama on Southside, it was cold and I was starving. I was kindly greeted and served by the lovely lady, Sarah. She was so nice and patient. She gave great care when I asked for a dish recommendation, turns out it was delicious! I was impressed by the level of her service and would happily come back to be served by her again. Special thank you to Sarah! Great service :)

Lovely place to have lunch food was gr8

The manager was so rude . By his mistake, we all had our foods but my daughter had to wait for half an hour more . I shared my dinner with her as she was so hungry and when I complained he said mistakes always happen. And then he said don't talk to me like that as your daughter's dish gonna be from house and he left before I finish my words .

I only leave reviews when I really appreciated the time I had, special thanks to Darlyn for taking care of us. Yes we waited quite a while for ramen but they compensated sympathetically and took it off the bill without us asking. Not a lot of places do which shows how much they care. So five stars to the food and service

As always professional and extremely tasty food. Clean and tidy, staff are very friendly and efficient. This particular branch is local to us so we do visit it regularly. Kids also love it.

The most important, the food was very tasty and yummy. Not busy. No welcomes. Few smiles.

I came in on Saturday with a friend that hadn’t been to Wagamama’s before. I was greeted as soon as I walked through the door by my lovely host, Lex. She was very welcoming and helpful, and managed to provide us with a table within five minutes, maybe less. Her customer service was excellent and she was incredibly helpful! I would love to be served by her again on my next visit.

Had absolutely no clue what I was going to order, until Lex came and helped me out. I ordered what she recommended and it was absolutely amazing. Great customer service and a great vibe overall :))

Fabulous evening at Wagamama Soutgside - food as good as ever and great service from Lex!

Amazing food, very friendly and helpful staff. Will be back

Disappointed! Normally, service would be fine. However, I had to 5 min to be seated ( it was not busy) then had to at least 10 min for my order to be taken! The staff were more concerned with tidying tables, a member of staff walked pass my table to attend to other customers or had already been served, again they were not busy. When I brought the situation to their attention, a staff even admitted to 'not seeing me!' What makes it situation even worse - I was hungry!!!!

Not my first choice, but food was OK. Not exactly tasty that I wanted to return, but tasty that I was able to eat all. Lychee drink lacked lychee and was £4.50 for a glass of tonic water in my opinion. I can't say I was impressed. Although others in the group have been several times and enjoyed the experience. It wasn't for me.

I guess expecting a noodle bar to serve hot side dishes was too much. My dish was not freshly made and had been partially warmed up and then served. The rest of my party enjoyed their curry but the gyozu was charred.

I came this this place yesterday 30 minute before the closing cause they let us know before ordering . The food was nasty We didn’t finish our plate we ordered ramen soup and rice The noodle was overcook ??! Overcook noodle Feel like the noodle was seating inside the noodle since the morning .. The rice came with LOT of sauce and small portion of rice and the sauce was very bitter . . I think the chef was upset cause the we can near the closing time or whatever I know how is work in the kitchen when you come in certain time and I wasn’t lucky !

Great food and very lovely staff

Fast service and tasty food. Perfect.

Delivered quickly but the extremely bland, oily, small and cold portions of Pad Thai (I had 4 bits of tofu in mine) were really disappointing. Really not worth the £36!

I have Read the reviews most of which are fantastic however my experience did not match to one of those reviews. My husband and I ordered our meals at Wagamama Wandsworth. I’m gluten free so had a menu with very limited choice. I opted for the pad Thai and he a curry. The pad Thai arrived and was not much bigger than a starter portion. The rice noodles were broken into tiny bits and felt too soft. I did not enjoy the texture of this dish although the flavour was nice. As for my husbands dish. Well can’t comment because it did not turn up although we had been waiting for 45 minutes. On mentioning this to one of the staff she was surprised but not apologetic. Our waitress saw us get up and leave knowing my husband had not been brought his meal and also did not apologise to us. We will not be visiting again instead will go to the wonderful, Vietnamese opposite Wandsworth Town station called Viet Town, great food, great prices and a vast gluten free choice , freshly made and totally authentic.

Made my birthday evening, super friendly staff, great menu, and food came quickly.

food's really good👍 on par with other wagamama restaurants

If you are new to Wagamama then this one might not be the best one to start with. On a good day the staff are very knowledgeable about their food. On a bad day, no one knows what their menu is made up of. We have been 3 times now and on 2 occassions the food was amazing. On the the third, we were disappointed due to fact that the server did not know their menu. The food is well prepared and delicious. The problem is when you think you are ordering something dry and what comes out is like a soup. The restaurant allows online payment by the customer. So when you are done, you simply pay and go. This needs some refinement too as the first time we went I tried this and the waitress came chasing after us, even though we had already paid. Once we explained that, they looked up the computer, saw it had been paid and said sorry for inconvience. All very polite and sweet but should not have happened.

Sunday afternoon early dinner with granddaughter at 4.30pm……Service quick and food as good as ever but portion sizes have been seriously trimmed……noticed the same at Bluewater last week. Restaurant is normally pretty full on Sundays but by the time we left at 5.30 it was nearly empty…..people saving money or not happy with less food for their money?

Went here for a nice family lunch, ordered a bit of everything, and it was all delicious. Something for everyone - even the kids loved it. The staff was warm and welcoming. Nilson went above and beyond and made it all extra special! Big thank you and see you all again soon! :)

I paid 20£ for straight rice. No cap.

If you're lucky,, you'll get the lovely Milena to serve you 😊 Excellent food & service. Well done 👏

Delicious Japanese food, beer and fresh juices! 😋 clean place, friendly staff. I will definitely come back there!

Every time I've been here over the last few years, the service has been so awful. Despite giving feedback directly to the management, there's been no improvement! Last Friday we waited over 45 mins, and still hadn't received our side dish, let alone mains. I love the food, but will never go back to this branch again ☹️