Wagamama in Surrey Heath

Nate was very very friendly and made us feel very welcome. I highly recommend going to camberley wagamama purely for Nate’s service.

Dear Wagamama Team, Thank you very much for delivering our food to GU15 3LW tonight. The service was excellent, and the gentleman who brought our order to the door was lovely. However, after that, things went downhill. It seems you have changed your chicken supplier, and the chicken in the katsu curry was of very poor quality – it tasted very old and cheap. I ordered two katsu curries, and unfortunately, both were disappointing. To make matters worse, the salad that came with the meal consisted of wilted, lifeless leaves. Sadly, we ended up having to throw the entire meal away. This was particularly disheartening because when we dine in, the quality is always far superior. I wanted to share this feedback with you because, in these times, people are spending a lot on takeaways. I spent £36 on this meal, which ended up in the bin due to the poor quality. Ironically, the best part of the experience was the containers the food came in. Thank you for taking the time to consider my feedback. Best regards, Lesley

Not been here for a long time so birthday dinner here then, service was really attentive, fast and friendly. The food was ok, but the beef was so tough that you couldn't even cut it with the knife lol, looks great though.

I was the first in on this occasion, tried something new. Good food and service

Amazing good lovely staff all together the best food place ever

Carrie was an exceptional waitress. She went above and beyond for us during our meal. Incredible customer service.

Vibrant restaurant with a good range of wholesome food and good service. This is our go-to place for comfort food that isn't terribly unhealthy. It's within easy walking distance of our home but for anyone driving there is a car park in the same building.

Ordered: cut steak tepanyaki soba noodles + wok fried greens + chicken tariyaki Chicken tariyaki is amazingly delicious although it’s slightly pricey (8£ for 4 small sticks) Steak noodles are really tasty but not really like something we eat in Japan/Asia. But it’s still really tasty 😋 I loved that they added bok choi and the meat was tender. Overall, it’s really decent food. I am grateful that the food was still warm when the delivery arrived. (Took about 35 mins in total since ordered, which is reasonable)

Wagamama Camberley, the best restaurant we have been to in a long time. The food is great and the staff are awesome, nothing is too much trouble. It’s the attention to detail that makes all the difference. Plus they have the world’s tastiest Katsu sauce 😉

Came here last night with a friend and she had both her starters and main course before either of mine arrived. The total wait from ordering to receiving my dish was 30 minutes. My friend has eaten her meal before I had begun mine. We asked and they said, “food comes out as it’s ready” which I appreciate but 30 minutes difference when we ordered at the same time? The restaurant wasn’t full or particularly busy however they seemed to be running back and fourth with deliveroo / just eat and take out orders. These were more of a priority than the customers in the restaurant. When we were asked if everything was ok. I requested some more sauce with my food. She look the main bowl away and then came back with it and the sauce in a separate bowl? Why? We paid our bill in full, no apology for the wait, no one asked us when I was waiting for the food what else was we waiting on for them to chase it up. There was another two tables in the same situation as us last night whom were sat next to us. In short I would avoid eating here for a while whilst they sort through staffing issues.

Decent food and well preserved. Good service. Convenient location.

Finished my food, before wife's turned up! When asked staff said sorry, order was "lost/forgotten/whatever", the resturant was pretty empty and lots of staff, so why they hadn't noticed my wife had no food I'm not sure. They took the price of my wife's order off the bill, but I'd rather have a nice relaxing meal. Is it really that hard to just make sure that customer's are served?

Fantastic food...service...and price

Excellent food as always, I'm never disappointed. 😋

Great food, clean environment and great team!! The manager was a particular highlight, great customer service.

This place has never let us down with food, quality, healthy, tasty and the staff are very kind and friendly. It’s the best restaurant to introduce vegetable salads and healthy food to your children.

Always good! Fresh. Friendly team.

Rude behavior from store assistant Jake, worst service I have ever seen in Camberley wagamama

Best Wagamamas in the area, Jack was outstanding and extremely helpful

I went for lunch after gym today and the restaurant was very busy. I was seated very fast, the pad Thai was delicious and the service was friendly and very efficient by Denisa and the team. This is my favourite Wagamama

I am a frequent Wagamama customer as this is possibly my favourite restaurant and I never complain however, after eating in the camberley branch today I couldn’t not make a comment. The temperature in that restaurant so unnecessarily hot it was the most uncomfortable meal I have ever had. Both my kids were boiling and were so red in the race we actually had to cut our meal short, pay and get out of there. It was ridiculous. Other than that the service is spot on and so is the food.

Food was great, fresh veggies just the way I like them, food didn’t take long, I enjoyed the freshly made apple juice, great place to eat

Awful. Love Wagas but had a problem at this branch once before n should've learnt my lesson. Chicken katsu curry....chicken was chewy and grisly. Yasai katsu curry was dry. In fact both were dry and tasteless and ended up in the bin. We got it to take to cinema and if we weren't watching a film I'd have definitely taken it back! The lad who served us was lovely and friendly, some of the other staff could learn a thing or 2 from him. Overall an unpleasant experience (again) and wasted money on their food that ended up in the bin.

Firstly I have to say my family are huge wagamama fans. It's our go to if ever we eat out but this is the second time we've used the Camberley one and the second time we've been thoroughly disappointed. My daughter and I ordered a takeaway which we took into cinema to see a film (hence why I never made a complaint at the time) . She ordered Chicken Katsu curry. The chicken was rubbery and chewy. I ordered a yasai katsu curry. Both curries were dry and tasteless with barely any sauce. I've added a photo to this review so you can see how it lacks sauce but this is also the amount I threw away as it was too dry to eat. The last time I had a problem at this restaurant the Company were very on the ball and got in touch. They offered me a gift voucher for £10 . However, the same problems still exist and whilst a voucher is nice, I'd much rather have a decent meal in the first place. Really really disappointed (again) . The only plus side was the young lad who served us was very pleasant and friendly (not so much some of the other staff)

W restauracji było dużo ludzi i trzeba było chwilę poczekać na stolik, ale obsługa bardzo miła i sprawna. Jedzenie naprawdę pyszne i bardzo kolorowe. Wszystko nam bardzo smakowało. Chętnie znów tam zawitam.

As being a first time customers . Me and my partner had the best from Albab. Very helpful as we didn't know what to and his recommendation were spot on . Well done Albab . We will be back food was delicious.

Came here with a friend last minute for a quick meal. Staff was very nice and food was beautiful. I had the spicy Katsu curry! It was very nice also I had some extra sauce what they didn’t charge extra for what I thought was nice of them. Service was good and food was cooked fresh. Would definitely come back.

Tasty soups for winter weather 😋

Switched on staff…. Perfect food. Best Wagamama I’ve been to.

Had a delicious meal tonight. Excellent service, lovely staff. Would highly recommend. Will certainly return again. Thank you for a great experience.

We had a great time, Carrie was amazing. She gave us recommendations on what to choose as we both said we wanted to try something new today and wanted to keep healthy! Absolutely wonderful. Will be back again! SV

Food was spot on, staff were friendly but it was really hot in there which was uncomfortable until you got used to it

Usually come here for lunch during the week and staff are always friendly and accommodating! Good for my toddler too!

Very decent experience. Little improvements here and there. Service was amazing!

I enjoyed the beef ramen I had when I visited along with the yuzu Sake I drank

Located on the ground floor in the Atrium building. Inviting atmosphere with friendly personnel.

Food was good with a great variety, you do need to book in advance.

I turned up on Saturday 21st Oct without a booking with my two very young children after a long and stressful day and I have to say from the moment I walked in the staff were so welcoming and friendly and really made me feel happy to be there. The food was delicious and hot. When my youngest had made a mess on the floor I wasn’t made to feel bad or embarrassed. I didn’t get staff names but I wish I had to pass on my personal thanks. Excellent service thank you from a stressed out mum.

The Wagamam is in the atrium. I would recommend the vegatsu it was lovely!!

Great value food. My daughter loves it here. Can't see the attraction myself 🤣. Tables all lined up makes me feel like I'm being fed in a homeless shelter. Meals came out around 10 mins apart, despite only being two of us, so not great. Best thing is the price. Quite cheap as far as eating out goes.

Usual measly pre-portioned food and bland such a rip off £100 for a take away one main dish each five people and one starter Shiite british restaurant take away food

Quick and efficient service, with our food coming quickly. Our son wasn't keen on his noodles as I think the oil they used was too strong but mine hit the spot for a quick and easy dinner.

Friendly and welcoming service Excellent food; arrived promptly and freshly cooked. Waitressing staff again very friendly

quality and layout of the food is divine, all meals are absolutely amazing, would especially recommend the ramen, it is big, filling and delicious. service is great except sometimes it takes a long time for food to come out, and takes a while to get employees attention when trying to ask for something such as extra cutlery, bill etc. apart from that it is a fabulous place to eat at.

Very tasty food. Reasonable wait times. A bit expensive nowadays but the green tea is free. Odd seating arrangements. Not too bad an experience.

Excellent standard of food, service attentive. Shame the Sake has been changed, that was the only disappointment.

Great waggamamas, food was great, and service was super quick too.

I recently had the pleasure of dining at Wagamama and experiencing their vegetarian ramen, and I must say it was an absolute delight. As a vegetarian, finding restaurants that offer satisfying meat-free options can be a challenge, but Wagamama truly exceeded my expectations. The vegan ramen was a culinary masterpiece. The broth was rich and flavorful, striking a perfect balance of savory goodness. The noodles were cooked to perfection, providing a satisfying texture. The medley of vegetables and other vegetarian ingredients added freshness and depth to the dish, leaving me craving more with each spoonful. Wagamama's commitment to using fresh ingredients extended to their drink selection as well. Their fresh and invigorating drinks perfectly complemented the meal, offering a refreshing and vibrant accompaniment to the flavors of the ramen. In addition to the fantastic food, the attentive and friendly service provided by the staff enhanced the dining experience. They were knowledgeable about the vegetarian options and made sure to accommodate any dietary preferences. The atmosphere was welcoming, creating a cozy and enjoyable environment. In conclusion, Wagamama's vegetarian ramen left a lasting impression on me. The flavors, freshness, and attention to detail in both the food and drinks were remarkable. Whether you're a vegetarian or simply appreciate delicious food, I highly recommend visiting Wagamama to savor their incredible ramen.

Not impressed Very spicy (Firecracker)

I know the food is likely to come out at different times, but when one meal eventually arrives after everyone else has finished it is poor. Ruined a birthday meal, and ruined the legacy of one of our favourite restaurants. The one meal was returned as children were already restless, it was refunded, but scant compensation.

Unfortunately a bad experience. We love wagamama. The food is fabulous, drinks are lovely, service is average. We went to the Camberley branch today for my partner birthday. At the end of the dinner, just before ordering dessert my partner asked if wagamama have a promotion or something for birthday people. Our waiter said, it’s depends what we have in mind. We asked if we can have a portion of the new ice cream as a “good will” for his birthday. He said yes that’s fine. We get our ice creams. I would like to add here, that the portion he get was 2 tiny scoop, the normal portion ice cream we ordered was 3 normal size spoon. Nevermind we didn’t said anything as you don’t judge a gift. We finished our food, payed our check and left 15£ tip as we thought it’s a nice touch to get something for his birthday. Unfortunately we didn’t checked the bill. The ice cream is charged as full price. It’s not the 4.5£ that we paid. It’s the fact that we’re asked and been told is a gift. I hope this 120£ was helpful, as we never coming back to this branch. Shame on the waiter, and shame on the system that let’s employees lie to costumers. I upload the photo of the bill as well, so we can be clear that the ice cream was charged. Shame..

ive been here before but i cant book up on the website. Its coming up with deliveroo and that stuff and i dont want that.

Food was good and as usual very fresh. I tried the new Gyoza ramen and it was great. Hot and spicy squid was yummy as always. The service at Camberley is always quick. You order your favourite dish and it always comes out the same everytime. Its like they have a replicator from The Enterprise. You pay your money but it never dissapoints.

The food as usual was good, food came out quick. But the whole experience with the staff their was absolutely terrible, i had asked for seating at one of the lower benches just for my son so he wouldn’t be seated so high with the risk of falling, but couldn’t because we had a 2 year old on a high chair and baby chair was not available at that height. Do then my 5 year old decided to get off the chair but accidentally fell, not one staff member came over to help or to see if we were ok, we were only out that day for my sons 5th birthday treating him to arcades and cinema, but Wagamama spoiled the evening. will not be dining there again.

We come to Wagamama probably every other week and the food is consistently delicious. We're thankful to live locally to somewhere thats nutritious and so welcoming. Just need a reward programme for regulars, now!

Food was good, but slow service on one of the dishes. Good atmosphere and lots of people coming in and out.

Always good food and friendly service

As Wagamama's go, this one is as decent as the next. It serves as a great, fast, easy introduction to Japanese style food. I wouldn't call it straight Japanese food, because it has clearly been westernized. It is very good though, with a fantastic variety and choice of delicious snacks or meals. They cater to a variety of diets though. My wife loves their vegan Katsu curry, though it's not as good as the one we cook at home. The prices are good, though a full meal can become a bit pricey depending on how much you want to eat. The service is adequate. Its a restaurant that is half way fast food, half sit down. therefore the staff are busy, are rarely spend any time helping advise eaters, or laugh and joke with them. If you want a quick meal before a film, or after a bit of shopping, Wagamama's is as good a choice as any.

We always have a very pleasant meal here, we come rather often! Caitlin was a great server, she’s served us many times before and always had a smile on her face to greet customers. The only constructive feedback I would have is the chilli squid is often slighter over done and under seasoned compared to other Waga mama chains we’ve been to. That is no way a complaint just an observation. We love waga, always have always will!

Feels like the quality of the food has gone down hill recently. The starter/sharer plate portions are tiny. Several dishes recently have been overly oily which just ruins the taste. I’ve seen the same dishes being returned more than once by other tables. Too expensive. Not the quality you expect.

It's a nice place to enjoy a family meal any time and day.

Ordered click and collect from the Camberley store, my partner had the chicken skewers and a yaki udon which were both good however I had a chicken curry and it was absolutely tiny, I was shocked at how small it actually was for a 'main' meal. There was a really small amount of chicken and not enough sauce at all, it also lacked in flavour in my opinion. Such a shame as wagamama is usually a solid choice.

Belles saveurs dans cette cuisine et ambiance agréable !!!

Decent price, nice food, lovely juices

We had to wait outside for 15 minutes before getting a table, the food was amazing, especially the ebi katsu and the chicken Teriyaki donburi.

The staff is superb! Food is delicious!

I visit Wagamama often and it never dissapoints. Despite my request to have my ramen extra hot, nothing is too much for them. I would like to thank Denisa and the team for always looking out for me and taking such good care of me. Excelleng customer service from Wagamama camberley.

Consistently good food, although the teriyaki salmon was light on the teriyaki. Great for dining alone or as a group.

Great food and genuinely helpful staff.

Wagamama has really gone down the drain. I remember the food being so good years ago, but now its just nothing but spice.... And not good spice. Not going back unless they really revamp the menu (don't trust the new ramens they've added..... nothing but spice and oil)

The only flavour they’ve heard of is adding generic spice. Like shrink flation, just spice and noodles in oily slop. Dog food

The staff were really friendly and helpful. We didn’t have to wait long at all, which was great as we had a film to see! The food arrived quick and tasted fantastic!

Always have an amazing meal at any Wagamamas. This was my first visit to the one in Camberley as I was visiting a friend nearby and as always we had excellent food and excellent service, could not be faulted.

Food is really yummy. Good options for vegan

Hadn't been for ages. Still great food and atmosphere. At 7pm on a Friday night really busy especially with food courier services which maybe explain why despite as many empty tables as people in the queue there was a wait to be seated. Hence 4 stars.

Delicious food in a nice setting with superb service.

Would leave a 0 but can't. Ordered through deliveroo, waited nearly 2 hours to have a phone call saying that our order was taken by someone else then told to cancel the order.

Success was 👌🏼 but Jordan was 🤩.

Love this place.... cocktails were good food was amazing I was happy

Lovely food but when you order a click and collect for 12 people the amount of plastic was horrific! This is just not acceptable in this day and age. It filled an entire dishwasher and to be frank I don’t want to reuse them. I have bowls already. Wagamama should allow us to return them so they can reuse them.

I went with family to this place. We loved the Japanese food. Especially, the Ramen noodle soups were really awesome! Strongly recommend anyone visiting here to try the Ramen soups!

There are 100 reasons why this is beyond a 5* place that I won't go into here but just know that this place is well worth the time and money.

Shocking service again. Should have left and had a meal somewhere else.

My first visit to Wagamama, excellent prompt service, food was tasty, good portions. One criticism- too damn noisy, could not hold normal conversation with my partner.

My daughter and her boyfriend (still teenagers not adults so no alcohol - closely supervised!) visited Wagamama Camberley on 14th February this year for their Valentines Day celebration meal. They both had a great time for which I was grateful. She had Chicken Ramen. Later that day she became unwell, spending a lot of time in the bathroom well into the night and confirmed she had nothing else to eat after that meal. That has not happened before or since, after her eating out. They do not live with me permanently so upon finding out what had happened I visited the restaurant during opening hours one week later to notify them. I was conscious not to affect their business publicly so I requested to speak with a manager privately about the incident. He was very helpful at that time and we lodged the complaint officially using an on-site tablet, providing all necessary information including contact details, dates times from the receipt etc. I gave it time: NOTHING HEARD. I popped in again weeks later and stated that I had had no contact to the same gentleman. Being a Sunday on this occasion he said he would raise the incident with the general manager of the premises on the following Monday which I thought was reasonable. THERE IS STILL NOTHING HEARD AND NO CONTACT WHAT IS NOW APPROACHING THREE MONTHS LATER. Whilst I still do not wish any damage to reputation, I now feel it necessary to post on Tripadvisor, as I feel they have now been given more than enough time. I am very disappointed that they have not even bothered to respond. At this point, I would be interested to see if we get nothing or a generic response rather than a personal one?

This place was absolutely amazing one of the best places I’ve ever been too the chicken katsu is mouth watering and packed with flavour the variety of dishes is great I really recommend the chilli squid and ebi katsu however they charge you extra for the amoi sauce when taking away they do not do this when you eat in overall amazing

Don’t go to this restaurant. Toilets filthy, service terrible, side of edamame beans old and over cooked. We will not be returning

Quick and friendly service, always good food. They kept leaving the door open to get to Deliveroo drivers so it was really cold !

I love Japanese food at Wagamama Always fresh and tasty.

Fajne klasyczne dania i miła obsługa

We just popped into wagamamas camberley for a last minute mother's day lunch. When we got there my son of 6 started complaining about pains in his legs. We thought we'd take a chance and so ordered our drinks and food. During the first 10 minutes our son got alot worse and so we asked if we could tale the good away. The young man serving us was so friendly and accommodating, think his name was Albab. The food came out really quickly and to our surprise, we were told by Albab that our food was on them. He said that they felt so bad for us as its mother's day, so only paid for the drinks! How lovely!!! It was a completely unexpected act of kindness! What a wonderful restaurant and team :)

Love the variety on the menu and quick service. Very friendly and helpful staff at this branch too.

We visited for our daughters birthday, and the food and service were second to none. Thanks Liz for being efficient, friendly and attentive. We will be back.

Lovely quick service, polite staff and an overall great experience. Good food quantities and the coconut and miso ice creams were a great finish

Rude staff and even ruder manager named Ambika!!! We simply asked for them to ensure our food is vegan because we have intolerances to dairy and the manager had a rude/bad attitude problem - to the extent she went back to moan about us to her colleagues. What she didn’t realise is that we could see her through the mirror and hear her ‘bitching’ unprofessionally about us very loudly. Never have we experienced this service in a restaurant before where the manager first has a bad attitude and then goes on to moan about the customers in full view. Astonished at this service and unprofessionalism.

Friendly and efficient service, lovely food and great non alcoholic mojito

having asked for a gluten free menu i was given one and i placed my order which was ideal. i was then interrupted by the manager putting stickers over my menu and saying that i should’ve ordered with her and her colleague shouldn’t have taken my order due to my allergen. it came across in a vey aggressive manner and made me feel bad about something i cannot control. throughout the service i watched her be very passive aggressive to the other staff members which is very wrong in my eyes.

Had a fantastic meal, even my 6 year old said "this food is incredible". The person who served us was helpful and friendly (and patient whilst we deliberated)!

Great food, before cinema pit-stop. Very attentive staff and food was 100%. Thanks very much.

The staff are nice and friendly but today’s chicken katsu curry sauce is a bit cold so it ends up with lumps instead of the flowing liquid. For the currey I would give 3 out of 5. We’ve been to Another wagamama restaurant their chicken katsu curry is much better. The beef buns are nice; I would rate 5 out of 5. Overall, a nice dining experience.