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3.8

Based on 339 opinions finded in 4 websites

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Nº 535 in 734 in Torbay

Nº 11 of 20 American in Torbay

CUSTOMERS TALK ABOUT DISHES WITH..cookedchocolatecreamcoffeewafflestrawberry

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Delicious waffles for me and my grandson. Fast delivery, will definitely order again.

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Diane . 2024-09-04

MORE AT Just Eat

Ordered these ridiculously overpriced waffles as a treat for my parter and I, after waiting for a long delivery I have been presented with 2 stone cold-barely cooked, messes. I was charged £1.25 for 4 half strawberry’s. £1.25 for 4 blocks of kinder, this is absolutely shocking and I most certainly will NOT be ordering from here again.

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Lauren . 2024-09-01

MORE AT Just Eat

Missing raspberries on the waffle.

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Naomi . 2024-08-30

MORE AT Just Eat

I will never be ordering from here again. Used to be good I have just paid £10 for a cookie dough and it is barely larger than my spoon. Utterly disgusting

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Kayleigh . 2024-08-25

MORE AT Just Eat

Our order had been mixed up, our waffles given to a previous drop-off and there’s to mine. She realised the error and had to then retrieve our food from the other drop-off. Meaning it was late, and the food cold, plus unhygienic as our order was given to a different household.

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Lauren . 2024-08-24

MORE AT Just Eat

Very small waffle for 9 pounds. Not impressed. Only a couple of strawberries. No wonder there are no pictures of food.

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Michelle de la Bertauche . 2024-08-22

MORE AT Google

Topping portions are very small. 2 slices of strawberry slices per quarter and 1 raspberry per quarter. I know your trying to cut costs but you expect a decent amount for your money especially when other dessert shops can better it.

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Libby Parkes . 2024-08-21

MORE AT Google

No contact number to talk to driver to correct an error and delivered our food to the wrong address and that address has eaten our order. Horrendous

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Max . 2024-08-20

MORE AT Just Eat

So me and my Mrs and mum and step dad walked in and sat down guy walked out the back we sat there for a bit I got up the guy was out back and said I'm making crepes and was looking at his phone so we sat back down for a bit then we walked out no wonder the place is empty with people working here who clearly don't care about the business or have any people skills

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Ricky Wall . 2024-08-13

MORE AT Google

I would give 0 stars if possible. This is genuinely the worst place i’ve ever ordered from for desert. The food was disgusting and looked nothing like advertised, it was slop . It came stone cold and they also forgot parts of my order. Disgusting.

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ruby may . 2024-08-02

MORE AT Google

Came here the other day! Portion sizes are tiny paid for extra sauce and there was a tiny drizzle on it and my waffle was not cooked properly. Really disappointing and while waiting for food a member of staff had some friends in nattering away at front counter talking about things that was quite disturbing for some people to here no hair nets in or gloves on either. Safe to say I won’t be returning!

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Beverley Gardiner . 2024-08-01

MORE AT Google

Freezing cold and looked like it’s been thrown around. For £13 it’s disgusting!

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Summer . 2024-07-27

MORE AT Just Eat

The actual waffle itself was lovely. I know things are expensive but £1.25 for 5 slices of very ripe, black in the middle banana is unacceptable.

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Veronica . 2024-07-19

MORE AT Just Eat

Milkshake was really disappointing, no ice cream so it was literally a glass of milk with broken chocolate in it. Definitely wasn't worth the overall price

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Jack . 2024-07-13

MORE AT Just Eat

Got a waffle and it wasn’t cooked properly at all, not crispy in the slightest and you can see it’s still doughy. Wouldn’t recommend, especially for the price of it

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Emma Foley . 2024-07-01

MORE AT Google

The waffles are amazing. But the sundaes were not great. It was basically vanilla ice cream in a cup. More toppings in the sundaes please 🙏🏼❤️

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Lucy . 2024-06-29

MORE AT Just Eat

Waffle was nice, lacked toppings for the price. Image suggested it came with ice cream however this was not true. Delivery was quick and food was warm

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Jack . 2024-06-28

MORE AT Just Eat

The store was closed. I couldn't collect my food, still not received a refund.

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Rebekah . 2024-06-20

MORE AT Just Eat

Couldn't wait to try this place out after the long close and wasn't disappointed the new owners and staff where fantastic and the food didn't disappoint would highly recommend for a sweet craving and will be back to try the new sides on the menu 😋

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james milne . 2024-06-17

MORE AT Google

Said it was delivered and it wasn’t , no food is here , can’t call restaurant as just closed .

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Shaun . 2024-06-12

MORE AT Just Eat

The food was lovely the service was good but they had ran out of a few things. The atmosphere started off nice and relaxed then a few of the workers friends came and and was shouting and swearing also walking into the kitchen to talk to the workers me and my 5 year old felt like we had to rush out food so we could leave because of the amount of swearing 🤬

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David Woodmore . 2024-05-19

MORE AT Google

Came here for lunch, the photos for this place on Instagram were amazing. So we got the the cafe, and it was empty, this should have been the first sign to turn around. However, we went inside, sat down and wasn’t greeted or told how to order. We then ordered at the till and got over charged for two meals (the sticky hog and smoke and fire), two drinks and a side of nachos. A staff member came over with two drinks that were meant to be a cappuccino and an Americano. They both looked like tea and tasted of nothing. The nachos then came out and this was clearly a poor microwave job. The first waffle came out with a lack of onions but it was adequate despite not looking anything like advertised. We both decided to share this as there was no sign of the other meal. A staff member came over to inform us there were no mushrooms, not a problem as they offered to put on an extra sausage. Well, the meal that came out then was awful, not only in looks but in taste. It arrived with only sausages and pancakes. We then queried about the other items that should be present on this meal and it was taken away. The same pancakes and sausages came back out with added bacon and that is all, piping hot from being in the microwave. Undercooked sausages, undercooked bacon and pancakes tasting like ready brek. Asked for the maple syrup that was suppose to be on the pancakes but they didn’t have any. Over all, not a pleasant experience, We would not recommend this place to anyone, false advertising on Instagram as to what was presented to us, the food was undercooked, took ages to arrive with missing items. Recommend the need for staff training and better customer service. Avoid at all costs! Would be happy to hear back from the management about this experience.

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Emily . 2024-05-06

MORE AT TripAdvisor

Great food! And great service since new management! Special thanks to Lewis!

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Norton . 2024-04-25

MORE AT Google

We ordered at 8.15pm and received nearly 2 hours later. Delivery was extremely long and kept changing times. Waffles from Waffle Inn Paignton were uncooked.

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Lanii . 2024-04-11

MORE AT Just Eat

Happy to see lots of vegan options on the menu, only to find they barely had any of it in stock! Waited ages just for 2 waffles. Disappointing & uncomfortable experience :(

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Anne . 2024-04-06

MORE AT TripAdvisor

One waffle isn’t cooked and both turned up cold

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Mike . 2024-03-24

MORE AT Just Eat

was very late and called the restaurant and they said the delivery people were accepting orders but not turning up

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Courtney . 2024-03-09

MORE AT Just Eat

Me and my friend have been going here for a few years and have never had a problem. However, we went last night after not going for a few months and it was awful. I am not sure if there are new owners or something but it was not good. I had a lotus flower cookie dough which looked like a flat burnt pancake. It was stuck to some baking paper and I had to shovel the cookie dough off the paper to eat it. It tasted like cardboard. Staff did not talk and we were the only ones in there. It was 6pm and they left the doors open and it was freezing in there and the smell of cigarettes and cannabis kept coming in. Moral of the story, we did not eat much of our food even though it is quite pricey. We won’t be going back anytime soon. They have lost loyal customers.

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Kayla Tummon . 2024-02-25

MORE AT Google

Missing Toppings and a really thin cookie dough all stuck to the sheet so nothing to eat

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charlotte . 2024-02-24

MORE AT Just Eat

The waffles was burnt and hard

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Timika . 2024-02-17

MORE AT Just Eat

Great customer service and a very positive person!

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Jolan . 2024-02-13

MORE AT Just Eat

They notified me of a slight delay. Sundae was beautifully cold and had plenty of fruit

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Noreen . 2024-01-31

MORE AT Just Eat

We would highly recommend Waffle Inn - service was friendly and great and the waffles were INCREDIBLE and very affordable. It was a wee treat on a rainy January evening! WHAT A GUY! Love Abi & Jess xoxo

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Abigail Fell . 2024-01-24

MORE AT Google

The waffle was completely different to the picture and didn’t have half the ingredients on it. Was also cold and not cooked through (hard and cold in the middle) when I called to ask about this I was told the picture must be wrong and they laughed and hung up…. Wont be ordering again from here

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Katy . 2024-01-20

MORE AT Just Eat

this is chrissys daughter here well early it was brilliant really kind man.

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Christine . 2024-01-17

MORE AT Just Eat

Staff was very fast and friendly .and the food was delicious 😋

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Christine Cook . 2024-01-14

MORE AT Google

Fancied some waffles and found this place, coffee machine wasn't working but good selection of alternative drinks. Build your own waffles, pancakes, crepes with a large selection of sauces, toppings etc

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Jason Fall . 2024-01-14

MORE AT Google

Really nice Sundaes and quick delivery. Usually get waffles from here and been happy with them.

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Helena . 2024-01-13

MORE AT Just Eat

Fantastic desserts and great customer service will definitely order again!

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Michelle . 2024-01-12

MORE AT Just Eat

love the food definitely getting again

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mitchell . 2024-01-09

MORE AT Just Eat

Forgot half my order so not really happy at all!

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Macy . 2024-01-07

MORE AT Just Eat

Great all round! All food was fresh and milkshake was beautiful and full of flavour too. Thanks guys

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Holli Sherratt . 2023-12-29

MORE AT Google

Absolutely spot on!! Ordered a lot for my family’s movie night and Waffle Inn completely out did themselves. Full of toppings, milkshake was incredibly fresh and deserts tasted delicious 😍

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Holli S . 2023-12-29

MORE AT TripAdvisor

Ordered a vegan Oreo sundae with coconut flakes and it came with a bounty on top…. I don’t know whose error that is but I would’ve assumed it would be flaked coconut and bounty’s aren’t vegan friendly

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Kane . 2023-12-27

MORE AT Just Eat

Stodgy and cold, Nutella gelato was the same ordinary ice cream with a blob of Nutella on top and you pay £3 for it

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Hollie . 2023-12-07

MORE AT Just Eat

Food was shocking cookie cough was hard

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Kieran . 2023-12-03

MORE AT Just Eat

Food was stone cold and rock solid. Milkshakes were curdled, no straws. Delivery was late. When phoning the store they didn’t even bother to update that it was on its way and tried to blame the driver.

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Kirsty . 2023-12-03

MORE AT Just Eat

Took my girls to the waffle inn on Friday as an after school treat with my Friend and her little boy and the food was incredible very well presented and the milk shakes were beautiful too the staff are also well mannered and polite and served well with a good smile :) definitely recommend it if you enjoy Desserts

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Becki S . 2023-11-26

MORE AT TripAdvisor

Great service treated really well amazing food kids loved it definitely go again really nice and clean

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Aaron W . 2023-11-24

MORE AT TripAdvisor

The best waffles and milkshakes! You definitely need to check this place out! Best place in Torbay for sweet tooth lovers! 🧇 ❤️

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J Williams . 2023-11-22

MORE AT Google

Really good presentation but the sauce was only on top of the crepe and completely dry inside

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ellise . 2023-11-20

MORE AT Just Eat

Ordered a waffle and sundae, both arrived on time and were the right temperatures (hot waffle, cold ice cream). We've used waffle inn many times before and never had a problem, big portions, on time and tasty!

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Helena . 2023-11-19

MORE AT Just Eat

Sadly there is no white chocolate on the strawberry one which has made it disappointing.

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Catherine . 2023-11-12

MORE AT Just Eat

Come here say open online both times I've come it's been closed think they need to update their opening times

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Donna Waterhouse . 2023-11-09

MORE AT Google

Very friendly welcome and Service from poppy, nothing was too much trouble. Had two small children and asked for two plates for one of the special waffles, she was so accommodating and put the waffle onto two plates. Kids loved it, lovely and warm ( bit not too hot) and generous fillings that’s tasted Devine! Coffee was lovely too! Great value for money. Thank you, we will be back and recommend to anyone to try this place, you won’t be disappointed !

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T8350ICsarahb . 2023-11-04

MORE AT TripAdvisor

Poppy was lovely, really friendly, will defo be back!! Food was delicious I was too stuffed to finish it!!

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Rayrna D . 2023-11-04

MORE AT TripAdvisor

Poppy was AMAZING, me and my friend came in on a night out for dessert and she was the most amazing accommodating person ever!! Thank you Poppy you are amaze

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Jasmine Allen . 2023-11-04

MORE AT Google

Poppy was AMAZING, me and my friend came in on a night out for dessert and she was the most amazing accommodating person ever!! Thank you Poppy you are amaze

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Jasmine A . 2023-11-04

MORE AT TripAdvisor

Once again waffle inn have delivered nachos with no sour cream and no guacamole. Also the nachos themselves are just a small bag of Doritos chilli just plonked in a box heads up for anyone ordering

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christina . 2023-10-31

MORE AT Just Eat

I came in wanting dessert with friends. Bart served me. I asked what he would recommend and he recommended me a perfect desert for me. The desert was the best desert that he could’ve recommended, no wait for it, very accommodating and polite. There was a few of us and none of us was unhappy with his recommendation. 10/10.

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Alicia H . 2023-10-31

MORE AT TripAdvisor

I asked for meringue And I got icing sugar

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Jake . 2023-10-29

MORE AT Just Eat

Went to the waffle inn on 22.10.23 The place was nice and clean. My niece and I ordered biscoff waffle and Oreo waffle, and they were both delicious . Would highly recommend going there. Been to the likes of creams and kaspers and would say waffle inn is just a good if not better. Think they are reasonably priced and will definitely be coming again when I’m next down.

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Craig T . 2023-10-22

MORE AT TripAdvisor

Missing the strawberry gelato and the wrong flavour ice cream delivered - very disappointed!

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Jade . 2023-10-18

MORE AT Just Eat

Ordered on just eat, a guy came on a push bike!!! We live in Torquay? Mental haha so was cold and hard, not worth the money sadly :(

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Sianc1234 . 2023-10-16

MORE AT TripAdvisor

Food is hard and cold, tried to call but they won’t answer

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Sian . 2023-10-16

MORE AT Just Eat

Very welcoming and friendly staff with a positive attitude. Service was very quick and atmosphere was nice.

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P.o.p xp.y . 2023-10-15

MORE AT Google

The food was very tasty but it would be even better if the delivery just took a little bit less.

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Ben . 2023-10-14

MORE AT Just Eat

Avoid at all cost horrific experience 30/09/23 under staffed member of staff turned up late high on drugs no apology from the foreign guy running the place, food was burned 45 minute wait no discount in price pure rubbish

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Voyager620524 . 2023-10-03

MORE AT TripAdvisor

Just realised that we didn't receive the 2x Appletisers on this order

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Robert . 2023-09-30

MORE AT Just Eat

Our experience of The Waffle Inn was great. The staff were friendly and the plant based waffles were delicious! We visited with our dog and they came over with some peanut butter for her and a bowl of water, which was really kind.

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Emma Cox . 2023-09-30

MORE AT Google

Well impressed with the waffles they are amazing and taste amazing, service is excellent will definitely be returning

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Stacey T . 2023-09-29

MORE AT TripAdvisor

Fabulous and enjoyed it great service fun place to go and eat more people need to know about it

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Barry B . 2023-09-29

MORE AT TripAdvisor

A brilliant choice great staff Totally yummy be it savoury or sweet 10 star xxx Chocolate heaven for the boys and a Brill treat for me

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Vicki B . 2023-09-29

MORE AT TripAdvisor

Worse place in Paignton don’t go here waffles wasn’t cooked wasn’t busy took ages for my food to come and when it did it was cold very disappointed and upset been here twice and always problems place is a Joke.

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Don Tv . 2023-09-23

MORE AT Google

Absolutely worthy of 5 stars. Amazing waffles , really delicious, super helpful and friendly staff who went out of their way to make our party of 9 feel welcome, food all delicious and delivered to table quickly. Everybody left very full and happy! Will definitely return!

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Linzi Lewis . 2023-09-15

MORE AT Google

massive portions, would maybe like an option for smaller but very yummy

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Naomi . 2023-09-12

MORE AT Just Eat

Didn’t come with the dips that’s ment to come with nacho

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Josh . 2023-09-12

MORE AT Just Eat

Perfect. The kids were swooning with delight at the waffles and my grand daughter (age 9), declared that ‘ this place is perfect! Lovely waffles and really well prepared and presented. Very friendly service. Recently under new management. Highly recommended.

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JackieL314 . 2023-09-10

MORE AT TripAdvisor

10/10 food and service and very friendly staff. detests was banging

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Jack Marler sea fishing . 2023-09-10

MORE AT Google

Sent the complete wrong order . Restaurant keeps hanging up and rejecting my call . Absolute shambles

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Dan . 2023-09-03

MORE AT Just Eat

Completely wrong order. Wrong number advertised and I couldn’t get hold of restaurant to make aware or to rectify order

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Jenny . 2023-09-03

MORE AT Just Eat

Wrong order and the number for the restaurant doesn’t work so I couldn’t even tell them…

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Brittney . 2023-09-03

MORE AT Just Eat

Lovely food, 2 very hard working stuff trying to keep everyone happy

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Emma Teague . 2023-08-31

MORE AT Google

What a joke. Ordered 1 waffle. 2 toppings (build your own) should be piss easy right! Nope... the guy making waffles very Rude. Waffle was made wrong! The second one was made in 60 seconds, turns out it was a burnt one that was already in a box on the side. Tried to pass it off as new. The third waffle turns out to be the first waffle that was made wrong, just with the right toppings put on top the wrong ones. What a mess! Instead making fresh ones.. two secondhand waffles passed off as new. Guy making waffles arrogant and rude. place gone down hill. Bring back previous owners. 3 trips into the shop.. 2 reused waffles and 1 burnt.. very disappointing.

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Kofi Jack Vickery-Jones . 2023-08-29

MORE AT Google

Waiter was nice, but food took ages even though we were some of the only people there, and the majority of our orders were wrong, and a large piece of plastic in the chocolate. Would not go again.

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BCK . 2023-08-27

MORE AT Google

- plastic in food - milkshake not as advertised - slow slow service - our server was good ( tall guy) But there were other "workers" in plain clothes walking in and out the kitchen and seating area, sat down with people talking

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Jacob Hurren . 2023-08-27

MORE AT Google

The food was frezzing cold and the waffle was so undercooked and the cooki Doe was over cooked it was disgusting was thrown away I will never eat from there again I highly advise against it

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Rachel . 2023-08-26

MORE AT Just Eat

Popped in to have dessert after a meal out with my granddaughter, very clean, spacious. Fabulous menu of sweet and savoury waffles, drinks, Nachos , usual sides . The staff were very busy with orders to go , so waited sometime for our order but were offered a free drink to compensate for this, along with profuse apologies. The Nachos and waffles were with the wait , absolutely delicious and massive servings , granddaughter highly delighted. Very reasonable cost too , around £12 , well worth a visit.

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angelacJ707RS . 2023-08-23

MORE AT TripAdvisor

Me and my friend travelled all the way to Paignton today to have some cookie dough, we were really excited as we had tried waffle inn in Newton Abbot before. The cookie dough quite frankly just did not taste like cookie dough, instead it tasted...

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Olivia A . 2023-08-21

MORE AT TripAdvisor

Great food, service a little slow. Trendy music playing. Friendly staff. Local parking available.

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zena thomas . 2023-08-20

MORE AT Google

My son and I visited as they were opening yesterday! It smelt and looked lovely, clean and new! Lovely decor. The staff are really friendly and great to chat to! My son had lovely American pancakes with chocolate and ice cream, the milkshake whilst not on the menu was gladly made! My coffee was the best I’ve had here since visiting from Australia! Can’t fault the place and well worth a visit! We will be returning!

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Simon Sullivan . 2023-08-14

MORE AT Google

4 of us shared 3 dishes all of which were delicious. And not badly priced either. Thanks

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Paul Jackson . 2023-08-14

MORE AT Google

Milkshakes melted and all over the outside of the cup. Also milkshake half empty, the deliver driver also dropped a straw on the floor outside my house, picked it up and proceeded to pass it to me. Absolute shambles. £6 per milk shake for it to arrive half empty, melted and looking like it’s been sat for a few hours

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Dannii . 2023-08-13

MORE AT Just Eat

Cookie dough arrived with the wrong toppings and more like crunchy cookie. Nothing like cookie dough and very much inedible

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Stephanie . 2023-08-13

MORE AT Just Eat

Cookie dough was hard :( but waffle was so nice!!

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Sian . 2023-08-06

MORE AT Just Eat

I ordered from this restaurant at 21:10. The estimate time was 21:40 - 22:10. Then the estimate time changed to 22:00 - 22:20. I waited extra 10 minutes for an update. There was no update from the restaurant. I tried contacting the restaurant and there was no answer. I then cancelled the order as there was no sign of my order or no one in the restaurant answering my calls. Never again.

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Gary Partridge . 2023-08-04

MORE AT Google

Amazing tasty waffles and milkshakes! Definitely will be coming back :)

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Nuay . 2023-08-01

MORE AT Google

Great waffle and fantastic friendly service

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Terence Myles . 2023-07-31

MORE AT Google

Food never turned up utterly disappointed

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Craig . 2023-07-31

MORE AT Just Eat

Food finally arrived after an hour and 45mins. Waffles were undercooked and rubbery but cold and some of the strawberries were rancid.

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Karen . 2023-07-31

MORE AT Just Eat

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