Based on 2.358 opinions finded in 5 websites
Based on 2.358 opinions finded in 5 websites
Nº 4568 in 7028 in City of London, Westminster
Nº 207 of 267 Other european cuisines in City of London, Westminster
Opinions
Lovely atmosphere, our server was great and shared how we both were from SA. Beautiful food and gorgeous Malva pudding for dessert.
Gungah . 2025-04-11
MORE AT Google
The service was very friendly and incredibly fast. Food was lush! Unfortunately the ostrich wasn't available, but the sirloin was of excellent quality. I will be coming back.
Nicole Lourens . 2025-04-10
MORE AT Google
Fantastic time with Rui! Great food and great service.
Taylor F . 2025-04-08
MORE AT Google
Absolutely amazing food (the meat platter was the highlight) and service - Rui looked after us fantastically!
Lisa Chomette . 2025-04-08
MORE AT Google
Wonderful place with incredible food. But what really stuck out was the service! Rui, who waited our table went far and beyond to make us feel welcome and comfortable. Remembered every single detail! Great evening, great restaurant
Anya Goncharenko . 2025-04-08
MORE AT Google
Thank you so much Rui for taking care of our party so well !! Amazing service
Heidi Holdsworth . 2025-04-08
MORE AT Google
Excellent food and service are provided. Vlad in particular was incredibly helpful.
Ruvini Sundiram . 2025-03-31
MORE AT Google
Excellent service and food. Will be back.
Ndjodi Ndeunyema . 2025-03-27
MORE AT Google
From the moment we arrived, the atmosphere was warm and welcoming. The attention to detail in both service and ambiance made for a truly memorable experience. Our server, Vlad, was outstanding—gracious, attentive, and incredibly knowledgeable. His wine pairing suggestions were spot-on and elevated the entire meal. It’s rare to find service this thoughtful and seamless. Highly recommend for anyone looking for an exceptional dining experience.
fleem66 . 2025-03-26
MORE AT Google
The atmosphere is warm and inviting, and the staff go the extra mile to make guests feel special. Vlad, our server, was exceptional—attentive, knowledgeable, and made great wine pairing recommendations.
sabina chirea . 2025-03-26
MORE AT Google
Gotta love the food but most of all the supreme services. Vlad keep it up mate, thank you!
Dascalescu Mihail . 2025-03-26
MORE AT Google
The food and the service was really nice. Well done Vlad!
State Simona . 2025-03-26
MORE AT Google
We had the pleasure of dining in the Robertson private room at Vibat Bachus, and it was a truly memorable experience. The food and wine were both exceptional, with thoughtful guidance provided throughout—from the selection to the introduction of each wine. The attention to detail really elevated the evening. Their homemade biltong was absolutely outstanding, and the fish and chicken dishes we tried for the first time were equally impressive. Everything was beautifully presented and full of flavor. It was clear that this was a real team effort—professional, welcoming, and passionate. Everyone in our group thoroughly enjoyed the evening. Highly recommended!
Mikhail Zavileyskiy . 2025-03-25
MORE AT Google
Really wonderful food, exemplary service and great wine.
Victoria Lynch . 2025-03-21
MORE AT Google
Food was so lovely and atmosphere was cosy. Really enjoyed our time here with lovely staff!
Rach . 2025-03-21
MORE AT Google
The steak was incredible and Vlad's wine suggestion made our evening great!!!
Claudia Burada . 2025-03-21
MORE AT Google
Biggest let down was the food. Sausage starters were grissly and bland, only given a bit of pep by the punchy tomato and mushroom sauce. Sirloin steak was OK, but looked rare rather than medium rare as ordered. I am also not convinced that it was 300g. Those that had the crusted lamb fillet said it was overcooked and cold. Best part of the meal was the biltong and bread nibbles at the start. Service was slow, though in fairness it was very busy for a Wednesday night in March (and very noisy). We didn't stay for dessert. Expected better and probably won't go back.
Ray Cain . 2025-03-20
MORE AT Google
The team were lovely and the whisky Dom Pedro was aces!
Lindsy Betts . 2025-03-20
MORE AT Google
Wonderful food and the atmosphere is great especially if taking clients out for lunch.
Keisha Fletcher . 2025-03-20
MORE AT Google
I would personally like to thank two of your wonderful staff members, namely Jamie and Katia. Both have been so friendly and looked after us with a lot of care and diligence.
Mahesh Solanki . 2025-03-20
MORE AT Google
Fantastic food and wine as usual….
Claire H . 2025-03-20
MORE AT Google
Thank you so much Vlad for the lovely service!
Sed Cinco . 2025-03-19
MORE AT Google
Thanos is the best Great experience
Gurm D . 2025-03-19
MORE AT Google
Great location and super fresh staff
Chris Ellis . 2025-03-18
MORE AT Google
George was great, knowledgable on wine and bringing positive vibes
Sam Cleary . 2025-03-17
MORE AT Google
This South African restaurant offers a refined yet welcoming dining experience. Our group of 15 dined in one of their private spaces, which made for a seamless and intimate gathering. Service was a standout, thanks to Kyle, our server, who was both attentive and impressively knowledgeable. He guided us through the premium South African wine selection, sharing fascinating insights on South Africa’s winemaking heritage, and even the history of British Champagne. This was my first time dining and the menu delivered across the board, but the fish and creamed spinach were particular highlights—well-executed, flavorful, and worth ordering again. The Chenin Blanc was also a real standout, easily among the best white wines I’ve had so had to take a picture. For those looking to explore South African cuisine with expertly curated wines, this is a solid choice in the heart of London.
Christina Minshull . 2025-03-16
MORE AT Google
I popped in with my fiancè for a meal and the food was scrumptious! Unfortunately we gobbled it up before taking any pictures sorry!! The atmosphere is a really good vibe and the service was impeccable ! Specifically a man called George went above and beyond to help us choose what we wanted, he was able to reccomend a complimenting wine for our dish and checked up on us just the right amount of times without over doing it! He seemed like he genuinely loves the menu and his job.. was a refreshing change to some of the service you get these days in London for sure !! 10000% recommend this place and will definitely be going back.
Danielle O'Neill . 2025-03-16
MORE AT Google
Authentic African cuisine with a great selection of wines. Vlad was attentive and made the experience even better with his excellent service and warm personality!
Lucia - Bianca Radoslav . 2025-03-15
MORE AT Google
Had such a wonderful experience, perfect place for a group to enjoy a meal with a buzzing atmosphere! Steak was delicious and our server Rui was brilliant and recommended a wine that complimented the food perfectly! Will defo be back :)
Tim Harrod . 2025-03-15
MORE AT Google
Amazing food, specially the steaks and cheese, and our server Vlad was brilliant!!
STEFANIA-MARA PREDA . 2025-03-14
MORE AT Google
Incredible flavors and amazing hospitality! Vlad took great care of us, ensuring we had the best cuts of steak and perfect wine pairings. Highly recommend this place!
Cosmin Mateescu . 2025-03-14
MORE AT Google
A hidden gem! The food was full of flavor, and Vlad’s service was impeccable. He made us feel so welcome and ensured we had a fantastic dining experience.
Andra Moisa . 2025-03-14
MORE AT Google
Loved everything about this place! From the juicy steaks to the rich selection of South African wines, everything was top-notch. Vlad was an exceptional server—super friendly and knowledgeable!
Biga Solar . 2025-03-14
MORE AT Google
I visited this restaurant for the first time this week and loved it. The food was great, and the wine selection was even better. Our server, Rui, was fantastic—attentive, charismatic, and had great presence. My boyfriend and I left feeling very satisfied with the whole experience. Definitely recommend this place!
Inma Cerrillo . 2025-03-14
MORE AT Google
The staff was incredibly welcoming, and they went above and beyond to ensure I was satisfied. I had a fantastic experience In special with VLAD thank you for recommendation.
Ramona Vasi . 2025-03-14
MORE AT Google
Great food and Vlad our server was helpful.
Denis Reci . 2025-03-14
MORE AT Google
Great food and awesome service. Vlad was our server!!
MARIANA Merry . 2025-03-14
MORE AT Google
Had an amazing experience at Vivat Bacchus in Farringdon with my girlfriend. The steak was hands down the best we’ve ever had cooked to perfection and bursting with flavor. Vlad, our server, recommended an excellent wine that paired perfectly with the meal. The atmosphere was warm and inviting, and the service was top-notch. Highly recommend it for anyone looking for a fantastic dining experience!
Alexandru Stroe . 2025-03-14
MORE AT Google
Great food, even better service! Our waiter Rui(?) was fantastic throughout, really attentive and made good suggestions- quite rare these days.
Sophie Macy-Malone . 2025-03-14
MORE AT Google
Steak was grilled to perfection, and the wine list was impressive. Vlad was an absolute star, making sure our meal was perfect from start to finish. Highly recomand!
Bogdan Stanescu . 2025-03-14
MORE AT Google
Lovely wine bar just by Farringdon. My go-to for an after work drink. The atmosphere is lovely, the food and wine selection is 5 star, and the staff go above and beyond. Thank you to Kyle and Team for always making us feel welcomed!
Yaz . 2025-03-14
MORE AT Google
Lovely evening and George was just the best
Sharina Walia . 2025-03-13
MORE AT Google
Amazing food, very knowledgeable team, really enjoyed my evening here and would recommend very highly, especially their private dining room
Darcy Young . 2025-03-13
MORE AT Google
Consistently great food and service
Sharon Jefferies . 2025-03-13
MORE AT Google
Had a great meal here. Shared the ribeye which was delicious. The biltong to snack on was great. Lovely couple of South African reds too. Side portions were a little on the small side
David Parfect . 2025-03-13
MORE AT Google
Recently,I had the pleasure of dining at your restaurant and was served by George. I just wanted to take a moment to commend his outstanding service. From the moment we arrived, he was warm, attentive, and incredibly professional. He had an excellent knowledge of the menu, made thoughtful recommendations, and ensured everything was perfect throughout the meal. His friendly demeanor and attention to detail truly elevated our dining experience. I’ll be visiting again soon and would love to request George as our waiter if possible. His exceptional service made a lasting impression, and I would love to enjoy another evening with his impeccable hospitality.
Raluca Dragos . 2025-03-13
MORE AT Google
Kyle was an absolute legend, sorted us out with everything we needed!
Liam Duffy . 2025-03-12
MORE AT Google
Great food, even the veg options!
Madhavi Pandrangi . 2025-03-12
MORE AT Google
Kyle was very professional and friendly and gave us a perfect recommendation of a light wine that we wanted!
Krina Solanki . 2025-03-12
MORE AT Google
Great experience last week for an important business meeting - Thamos was the perfect host! Thanks again and we’ll be back soon
Dave Mason . 2025-03-11
MORE AT Google
As always fantastic on all fronts!!
Claudio Altini . 2025-03-11
MORE AT Google
My colleagues and I shared a mixed Braai board with some fine red wine. The meats were all cooked to our liking and were accompanied by some lovely steak chips and vegetables. We were there for a couple of hours. Service was good, we weren't rushed at all and we were all very happy with the food and dining experience.
Nathan Collins . 2025-03-10
MORE AT Google
A glorious evening was had at Vivat Bacchus. South African southern right Sauvignon blanc and some beautiful small plates were shared. Would highly recommend!
Erica Guyatt . 2025-03-07
MORE AT Google
Had dinner with 9 others in a private room on a Friday night in mid February, 2025. The restaurant is lovely and the food and service is great. There wasn't many people in the restaurant that night. We enjoyed our dinner and liked the private room. Getting to the restroom from that private room was a but tricky as it involved going up the steps and finding it in the main restaurant. Just me mindful of that if you use a private room, it's a few levels down below the street.
Victoria St. Clair . 2025-02-28
MORE AT Google
Really good, friendly staff and reasonable prices.
Maria Polydorou . 2025-02-28
MORE AT Google
Great food and fantastic wines - a magnificent experience!
Velin Djidjev . 2025-02-26
MORE AT Google
Un muy buen lugar para comer, aunque puede ser un poco ruidoso a veces y hace que la conversación sea ocasionalmente difícil. Dicho esto, la comida es de primera clase y hay una excelente carta de vinos (sudafricanos). Nuestra camarera era muy servicial.
Ian G . 2025-02-24
MORE AT TripAdvisor
Es la primera vez que pruebo comida sudafricana, y no decepcionó. Ambiente animado, servicio atento, comida increíble y buen vino.
Debbie G . 2025-02-23
MORE AT TripAdvisor
Food was delicious and also location was unforgettable!🤩❤️
Bilal Amin . 2025-02-06
MORE AT Google
Lovely restaurant in a relaxed setting with friendly staff and management. Good food, wine selection and being from South Africa 🇿🇦 a little bit of home especially in the accents of SA employees!
Karen Natalie . 2025-02-06
MORE AT Google
I had a business lunch yesterday with two valued clients. Excellent from start to finish, in particular our lovely waitress who managed to conjur up a turmeric latte... Many thanks indeed.
Mike Goodridge . 2025-01-29
MORE AT Google
Was sold the Lamb pot as the best dish and then was told that its not available - coke was with no fizz. Chicken fried was pretty average.
Aparajit Khurana . 2025-01-24
MORE AT Google
Amazing service! It was my partners birthday and they did everything to make it a special evening including a trip to the cheese room which is an experience not to be missed! Will definitely be returning again soon
Anitha Panesar . 2025-01-24
MORE AT Google
Great restaurant and food was delicious
Scott DeBaets . 2025-01-20
MORE AT Google
Came for drinks. Wines were great. Staff were lovely.
Paul Lawton . 2025-01-09
MORE AT Google
Lovely steak dinner. Sides were good too.
Eve D . 2025-01-08
MORE AT Google
A good place to unwind and relax after a hard day's work. It's conveniently located to the Farringdon station.
M S . 2024-12-27
MORE AT Google
We arrived. Our table not ready. Then had to ask for menus. Wanted ages to be served. 40 minites before drink order taken. Drinks eventually arrived. Waited 1 hrs 50 mins before food served. Steaks were cold arrived then 6 chips for £5.50 ridiculous. The waitress was useless. Offered no more drinks no coffees nothing. Totally ruined our Xmas meal.
Lynda Lawrence . 2024-12-23
MORE AT Google
Great meal from their festive offerings. Fresh, tasty and plentiful overall. Only critiques were their choice of drinks (their cocktails don't state what is in them, and there are very limited beer options), and the server we had forgotten our drinks a couple of times, but regardless, was still very friendly and resolved instantly.
Craig Rees . 2024-12-19
MORE AT Google
Lamb was dry and attention to customer was not at the level I would expect from a South african establishment
Allana Barber . 2024-12-19
MORE AT Google
So nice to get a taste of home in London! Amazing biltong and warm, friendly service!
Kirsten . 2024-12-18
MORE AT Google
I booked our Xmas office lunch for 15 people. Food was lovely, service fantastic. We didn't like the idea of sharing plates so restaurant let us have actual individual meals! Very happy and would definitely recommend. Hoping to come back
justine bancroft . 2024-12-16
MORE AT Google
Perhaps lacking in atmosphere given the location, but hearty food and a good selection of wine (plus good company) more than makes up for that on a winters evening.
Robert Stark . 2024-12-12
MORE AT Google
Fun evening - bubbly but not overbearing atmosphere - very helpful/ friendly/ attentive staff - and great food. Thanks and see you again
Paul Hillier . 2024-12-11
MORE AT Google
Great food and service. Busy restaurant. Would definitely return.
John Burr . 2024-12-11
MORE AT Google
Food was super pricey - for example you have to pay £4 for cheese on a burger, but you aren't told about it. Steaks are good but come with nothing and sides are £6. Food was ok, service was ok - had to ask for mustard 3 times and it took 10 mins to process a discount code.
Theo Gentilli . 2024-12-10
MORE AT Google
Good wine selection and server was really helpful in letting us try a few samples before we made our decision. We were there for most of the afternoon / evening on a Friday and we well looked after throughout. Main improvement would be to please tell your customers before the kitchen closes - we tried to order some snacks towards the end of the evening and were told the kitchen is closed (it had close about 10 minutes before) and they couldn’t accommodate anything hot. When we asked why someone hadn’t told us (as then we would have ordered a bit earlier) we were given a pretty stroppy response that basically we had been there all evening so what were we complaining about. Really not a great note to end what was otherwise a really great time and not consistent with the great service we had received from many other staff throughout the rest of the evening.
Nadia Donnelly . 2024-12-08
MORE AT Google
Incredible food and very helpful staff 10/10
Mike Colbert . 2024-12-06
MORE AT Google
I’m reviewing this place on behalf of customer service and good vibes. I lost my SIM card this morning and needed an emergency wifi to connect to and Toyosi offered me to use her hotspot which was really kind of her and highly appreciated. Even tho I didn’t eat or anything still was a great experience and a kind welcoming. Really deserves staff of the term for that I tried to go to every hotel/restaurant on this road and everyone said no but she kindly offered. Meant a lot. Would highly recommend to come here
Sam tutin S . 2024-12-05
MORE AT Google
I must confess that I'm not a big steak fan, and perhaps that's a factor here, but my other six colleagues like a braai and our experiences were comparable. On the upside some of the dishes were excellent: the starters of crocodile samosas and tomato croquettes went down well while the main course lamb shank looked fabulous. We also very much enjoyed the puddings of crème brûlée and the cheese board. These desserts were very much the highlight. On the downside the ostrich steak was both average and cold while some of the other steak options were surprisingly parsimonious. This meanness extended to things like the chips and side dishes which were noticeably small. This wouldn't be so bad if the menu prices were manageable but when you're paying £30+ for a steak, £12.50 for one samosa and £5.25 for a small pot of chips then you expect more. Maybe it wouldn't have mattered if the staff hadn't been flat-out waiting tables or we could hear each other speak over the very high level of background noise (oh for some soft furnishings) but it did matter. So Vivat Bacchus turned out to be a mixed bag for our group. Some parts were good, even excellent, while others were trying and close to disappointing.
Damian Cannon . 2024-11-24
MORE AT Google
Almuerzo a mitad de semana - es un buen restaurante con personal amable y un ambiente de tipo ciudad de Londres. Los entrantes eran buenos - vieiras y un poco de Frikadelle vegetal eran sabrosos. El Solomillo de 300 g se coció como se había pedido - medio raro - y la parte que no era de gragea estaba muy sabrosa. Lamentablemente había un buen grado de gragea que no se esperaría de un corte de solomillo. En el lado positivo las patatas fritas eran excelentes - probablemente cocinado en grasa de ternera. Además, la salsa Monkey Gland (BBQ) fue excepcional - una mezcla de sutil sabor ahumado, pero una patada tranquila que complementó el bistec de manera excelente. Volvería, pero un montón de mejores opciones de filetes disponibles.
JP99MA . 2024-11-23
MORE AT TripAdvisor
The menus lacks diversity and has a limitations for vegan eater.
Shreyansh Parmar . 2024-11-14
MORE AT Google
Wonderful pan seared cod to go with a first class South African wine called Bartinney Chardonnay. Atmosphere was brilliant as for a city on a Wednesday a real vibrant restaurant in the beating heart of Farringdon. Service was very good and attentive. A great meeting point for clients, colleagues and friends!
David Green . 2024-11-14
MORE AT Google
Durante los días laborables este es un lugar muy popular con un ambiente concurrido. A medida que los restaurantes de carne de Londres van Vivat Bacchus probablemente tenía un precio razonable; para nosotros, sin embargo, la comida parecía cara. Para empezar probamos el cocodrilo que se sentía masticable. Los filetes estaban muy bien cocinados y mi salsa de pimienta en grano era agradable. Las fichas también eran buenas, pero pequeñas en porciones. Los postres eran asequibles con el alce de chocolate citado como "Bueno". El personal era amable y profesional.
tintin630 . 2024-11-13
MORE AT TripAdvisor
Another great group dinner, the VB team always take care of us!
Douglas Mancini . 2024-11-07
MORE AT Google
Very friendly and personalised attentyfr waiters, good meat
Pierre Herben . 2024-11-06
MORE AT Google
I organised a welcome drinks reception and three-course dinner for a corporate event at Vivat Bacchus. I can confidently say VB must be at the top of your list for venues to consider! I liaised with the warm and exceptionally organised events team throughout, primarily Kyle and Yvette, who were rapid in responding to any changes and considerations, and updated me frequently on any important matters. They made arranging this event easy and as stress-free as possible. They were also transparent and upfront, which was very refreshing. On the day, I was greeted by the wonderful Jamie. She was our host for our private event in VB's beautiful Franschhoek room, and was an excellent orchestrator who not only kept the event running smoothly throughout, but also reacted sensitively and effectively to changes in our party as they came and left. She was an absolute delight to speak to and work with, explaining all the fabulous dishes to the party at each course, and filled me with confidence as an event organiser. She was accompanied and complimented by the very impressive Ali, a sommelier with South African expertise. He had pre-planned welcome and dinner drink choices for our group, and shared his thought process with me beforehand on his selection of reds for our chosen menu. He went the extra mile to share his passion with us, with an explanation of New World wines and the South African vineyards and techniques, and many commended him for his knowledge and professionalism throughout the night. On that note, I recommend the incredible 2017 De Toren Fusion V, a sumptuous red that needs to be tried to be fully appreciated. The large venue was beautifully laid out, with a private bar area, cloak room, dedicated toilets for our private party, and a walk-in display wine cellar. The food itself, of course, was simply exceptional - we selected the Braai menu, given the international nature of this event, and it was beautifully presented with generous portions, accompaniments, side dishes, and any added options. The sharing style made the dinner more dynamic, which was excellent for networking, and everyone got involved with conversation in a way set menus might fetter. The highlights were the lekker chicken sosaties, incredible steak cuts cooked to perfection, and peppermint crisp tarts. As a corporate event venue, organiser, and guest, I had an exceptional experience with VB. I place them at the top of the list for any event considerations in the London area, with their competitive pricing and what they offer for the cost, and I will gladly be considering them for future events whether it be with individuals or post-conference celebrations. Bravo! See you soon!
Matthew Riches-Lenaghan . 2024-10-30
MORE AT Google
Good ambience and service. However food is not a standout. Wine is very good but pricey.
Zarathustra N . 2024-10-30
MORE AT Google
Friday night date and our first visit to Vivat Bacchus. It was exceptional. The service was just the right timing and very friendly, also with good recommendations. Felt the staff enjoyed being there, which always makes a difference. Food and wine were excellent. We will absolutely be back!
Rob McKay . 2024-10-28
MORE AT Google
Fantastic! I started off with a cocktail (which was only ok) but then got the trio of snacks add-on. This was an excellent start of olives, beef jerky, and beef sausage sticks; they all hit the spot. For the main I had the ostrich filet at the recommended medium rare. It was deliciously cooked and tasted very much like beef. The absolute highlight of the meal for me though, was the Amarula crème brulée. My goodness! The custard! The l caramelised sugar! And the portion! I think for the first time ever I found this serve size of crème brulée more than adequate and I was actually satiated. Will definitely come back!
Jennie und Werner . 2024-10-23
MORE AT Google
Unbelievable ribeye steak. Shared 1.1kg between 3 and it was amazing. We also shared a few bottles of incredible red wine.
Jake Onyett . 2024-10-22
MORE AT Google
I really loved everyone of the staff here very good service all rounded , would recommend to anyone
Courage Mukandi . 2024-10-18
MORE AT Google
A wonderful and authentic South African experience. Superb wine list and great customer service
David Green . 2024-10-10
MORE AT Google
Wonderful food and service as always.
Auriana Compston . 2024-10-07
MORE AT Google
Lovely place, tasty food and corteous staff - will go back!
Giovanna . 2024-10-04
MORE AT OpenTable
Our waitress was amazing making great recommendations for appetizer and meal selections.
Jeremy Burkes . 2024-10-04
MORE AT Google
Booked a table for 10 for our work team meet and from the start of my reservation to the end of the evening, I couldn’t fault the restaurant but more importantly, the staff! Sooo accommodating and friendly! The food was amazing and the service even more! Thank you so much!
Lisa Bowman . 2024-09-27
MORE AT Google
Group of 6 met up for an easy going lunch . The team at Vivat Bacchus were great from start to finish . We brought 3 bottles of wine in and they served it well and charged reasonable corkage . Food , service and atmosphere nice and friendly . Great choice and very happy to recommend .
Dermot . 2024-09-27
MORE AT Google
They have a cheese room! Also amazing food, great staff and the wine is unbelievable.
Nicholas Reid . 2024-09-26
MORE AT Google
Really tasty food and definitely a must try for people who love trying new food - with crocodile and ostrich on the menu amongst other things! The atmosphere is lovely and the staff are very attentive.
Natalia Bielecka . 2024-09-25
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
6543 Opinions
Una experiencia gastronómica verdaderamente desastrosa – ¡Evite a toda costa! He viajado extensamente por todo el mundo, cenando en numerosos países y puedo decir con confianza que mi experiencia de hoy en Hush Restaurant en Holborn fue la peor que he tenido. Llegamos con dos grupos separados, mi grupo de seis y mi personal en un grupo de tres, cada uno con reservas separadas. Para nuestra sorpresa, nos dijeron que una de nuestras mesas no se podía acomodar porque lo habían regalado a dos paseos - en fiestas. A pesar de nuestras reservas, priorizaron caminar - ins sobre nosotros, dejando a mi personal varado sin mesa. Una vez sentado, la pesadilla continuó. La comida tardó demasiado tiempo en llegar, sin comunicación del personal para explicar los retrasos. Cuando preguntamos, simplemente nos dijeron: “Déjame comprobarlo”, y nos dejaron en la oscuridad durante el resto de la comida. El servicio en todas partes era abismal, lento, poco atento y completamente poco profesional. Cuando finalmente logramos hablar con el gerente, nos encontramos con excusas sobre la escasez de personal y que alguien llamara enfermo. Para añadir insulto a las lesiones, cuando expresamos nuestra insatisfacción al final de nuestra comida, la respuesta del gerente fue: “¿Qué esperas que haga? Estoy haciendo todo lo posible. Escribe a Recursos Humanos si tienes algún problema.” Este nivel de desprecio por los clientes es inaceptable. Insto encarecidamente a cualquiera que considere cenar en Hush en Holborn a reconsiderarlo. Hay innumerables otros restaurantes en Londres que valoran a sus clientes y proporcionan el servicio que te mereces este no es uno de ellos. Evita este lugar a toda costa.
964 Opinions
Nando’s never disappoints, but the female supervisor with long hair on the afternoon shift on 7/2/2025 was curt and rude. When I asked for fresh chips because mine were cold, she responded, ‘I gave you your food 15 minutes ago.’ While I appreciate that my request was accommodated, her tone and phrasing was rude and unprofessional to speak to a customer like that. Additionally, I don’t usually mind if staff don’t do check-ins, but I know it’s a requirement. She walked past me multiple times without checking in, and had she done so within those 15 minutes, I wouldn’t have needed to get up and ask for fresh chips myself. Surprising that this was a supervisor.
3893 Opinions
Very busy on Saturday night with large crowd on pavement so fortunate we had booked a table. We have eaten here before during the daytime. We ordered a bottle of white and food came in good order. Noise levels very high on both sides so hard to hear. At one stage a dark waiter who we had not met, came and without a word took away our bottle from the ice cooler by the table and walked off with it to an area behind the bar. It still had 2-3 glasses in it. I asked our waitress to recover it which she did. I have a nagging thought this was deliberate to increase wine sales as many might not have noticed or realised the bottle was not finished. Hard to justify a 15% service charge for such actions.
1446 Opinions
Excellent time with my daughter Ashanti our foods was hot and nice the lady who served us was on point we was table no 3 we was moved from the cold part of the restaurant upstairs to downstairs nice and warm 😀 thank you 😊