Vines Cafe in West Somerset

Quite simply this place is terrible And used to be really good Chips fine good to exellent Fish large greasy batter minuscule amounts of fish . Hard and chewy at that .. So so dissapinting

The website is very misleading as it makes the rooms look nice and modern, but ours was a bit grim and dated; nothing ‘deluxe’ about it. The shower was nice as it had been recently renovated. No soundproofing so you can hear literally everything in the other rooms. The TV was ancient and tiny. In-room coffee is instant only and we asked for oat milk when we booked and didn’t get it. Bed was ok but the pillows were uncomfortable. The carpet looked like it had been there for 50 years and needs replacing. Spa also needs to be upgraded - big hole in the floor of the steam room and the jacuzzi was closed (we weren’t told that at the time of booking). One pro is that it’s a good location - easy walk to shops and restaurants and the park.

Stopped here for lunch (which is served all afternoon) on the way home from holiday. Very friendly welcome with a decent (ish) selection of beers (no IPA). Would definitely return. Also dog friendly which was a real bonus!

A friend and I attended this restaurant on Friday 13th September 2024. I can honestly say that the food was awful and we had to draw this fact to the waiter's attention who said that he would "mention" this to the chef; whatever good that did! Nb. This was the "incorrect" reaction and NO manager took authority to sort! A good portion of our money should have been refunded to be frank but nothing was offered. As a consequence of this, I felt compelled to write to the Manager there-after giving them an opportunity to rectify thus saving their blushes and embarrassment of a TRUSTPILOT review but guess what? Yes, they couldn't be bothered to respond and it fell upon deaf ears! All that I can say is to ADVISE people to steer clear of this establishment "if" they want good quality "cooked" food. I hope that the manager took heed of my letter and managed to digest the constructive criticism. This was a bad experience for us with the worst food ever served! Then again, if you want tasteless uncooked food, this is the place to attend!

Really fabulous food - very nicely cooked and very prompt service. Friendly and attentive staff - highly recommended.