Villette Coffee House and Bakery in Bradford

Didn't have the best experience here unfortunately. The staff seemed stressed and weren't very friendly. The tables weren't clean and no one came and offered to clean them. My husband was given a cup which had a coffee stain in it and when our drinks were brought over the tray was just sort of plonked down without any care or pleasantries. I'm sorry to say we won't be returning.

This place is not for mixed races or non- native English speakers. 2 female staffs were very rude. They made fun of me because of my English accent. I got laughed out loud every time I spoke a word☹️

We visited Villettes several times during our stay in Haworth for takeaway items. Favourites included the Yorkshire pasty (which has a generous gravy filling), the corned beef pasty, the cheese and onion pasty, the ginger parkin and the fat tykes. The last two are perfect fuel for a long walk because they're flat disc cakes so can easily be slipped into a full backpack and carried onto the moors. We enjoyed ours at Top Withens and Penistone Hill. Good beggie options for svaoury pastries too, which is always a bonus. Plus fresh sourdough boules and baguettes, whic again is sometimes hard to find in small towns.

Chance purchase as we couldn't resist when we walked by. The display of cakes in the window, plus the queue out the door drew our attention. Just took away the cakes, busy Sunday morning if we had wanted to sit in doubt we could due to how busy the cafe area was. Great cakes and great prices. Well worth the walk up the hill! If we return to Haworth we will definitely not be able to resist another visit!

My recent visit to the Villette coffee shop was a letdown from start to finish. I ordered a relatively simple cheese salad sandwich, but things took a turn for the worse from there. First off, I was informed that if I wanted the salad *on* the sandwich, there would be an extra charge. Apparently, the salad is served on the side of the plate by default. I was taken aback - what's a salad sandwich without the salad? The nickel and diming left a bad taste in my mouth before I even took a bite. Speaking of the salad, I was relieved to see it hadn't been placed on the sandwich... because it was dripping in a mystery dressing. As someone with severe allergies to certain condiments, I'm always anxious about unexpected sauces. You'd think a side salad would arrive plain, with dressing on the side, considering sauces were available in sachet form. But no, this arrived swimming in what can only be described as 'snail slime'. It was completely inedible. All in all, a disappointing visit. The 2threat" of an extra charge for a salad on a salad sandwich was annoying, but the dressing-soaked salad was a deal breaker. With so many other coffee shops to choose from, I won't be rushing back to Villette anytime soon.

Amazing toasties!! We popped in as a family of 6, we had mainly toasties which were the best I’d ever tasted. Came with a lovely side salad. Very well priced for the quality. They were lovely and hot without being too crunchy on the crust. Excellent service. Will return when we visit again.

We sat inside this bakery cafe and I had their Brontë full English breakfast, which was tasty. We took away some local Yorkshire cakes too (fat tyke, curd tart). Nice cafe, lots of seating, fast service, nice food.

I ordered at counter and sat at a table.while my son chatted outside.My son came in and looked for me,this woman said "we have no space"My mixed race son said,"my mum is over there"" "where?" as she scanned the place ,looking for what?and she allowed him to come over to me!When she brought our food ,my son enquired could he have a bottle of water please?She said "you should have ordered before,go to counter to pay for it first"Awful experience,never go to Haworth again.Stares and whispers,never experienced this before in Yorkshire,and NOT in a cafe !Food was ok.

Went for a casual lunch with my son. Terrible service, over priced and got my order wrong. My son ordered a hot roast beef flat cake which cost £9. It came in a very small tcake with 2 small pieces of beef and a very small side salad. I questioned if the price was correct as on the menu board it said £5 and being local I know a flat cake is a bigger version of a tcake! My order arrived as a cheese sandwich on white, I ordered a cheese and onion toastie on brown. I politely advised the order was wrong which didn't go down well. I requested a refund which I was given, minus the 2 drinks we had ordered as we had drunk those whilst waiting for our order! Needless to say we won't be going back!

We always visit Villette every time we are in Haworth! Great location, excellent food and very friendly staff! The pies and pastries are the very best!

A great little cafe near the top of the town, very busy with locals as well as tourists. We first popped in for a cafe and liked the look of the cakes, pastries and hot snacks on display so we came back again later for a lunch of delicious toasted sandwiches with lovely thick slices of bread.

Lovely cakes especially the vanilla slices. Nice coffee and toasted sandwiches. Great pies too. We called in for lunch most days we were staying in the village. Lots of places to eat but this was our favourite for lunch.

The old lady at the counter was out of order, so rude. She should not be working in the hospitality. Good food but overpriced.

30/3/24 I attended with my family consisting of 5 adults, 2 children and twin newborns. It was lunchtime on bank holiday weekend and granted very busy. On entry, before sitting down or queuing to order we asked one of the ladies behind the till if she could accommodate us being a big group with a chunky twin pram. She showed us to a 6 seater table and pulled us a chair on the end so everyone could be seated. With that, my Aunty queued and payed for our cakes and coffee (£40 for all of us and the cakes and coffee were all well made and delicious) We sat down and tucked in. As we were tucking in the table to the side of us left, the staff turned it over for a group of 5 people. As they were sitting down, a different, older lady stood in-front of our table and practically shouted at my mum for sitting on the end of the table as it goes against fire safety. Now, her point was very valid and of course non arguable. However, when we explained that the younger lady had directed us to sit here she said ‘no she didn’t’ very loud and argumentative drawing embarrassing attention to me and my family. The loud, attention seeking conversation went on for about 5 minutes consisting of her taking no responsibility for her staff and the situation at hand as she was ‘on lunch when we came in’ and resulted in my sister, who has just had major abdominal surgery, standing so my mum could finish her scone seated. 1) ALL STAFF should be trained in fire safety and we should have never have been seated there. 2) This issue could have been promptly resolved with a quiet conversation causing no embarrassment. 3) I unfortunately didn’t get the loud ladies name but I think she could benefit from problem solving and customer service training as the whole situation was handled incorrectly. It goes without saying that we found your staff unprofessional and unaccommodating and we shall NEVER return!!

Lovely food and friendly staff. Had the toasties and definitely was not disappointed. Forget about your typical toatie, with wafer thin bread and ingredients. Oh no sir. Really thick bread, white ir brown. Super thick ham, lots of cheese and onion, with a little side salad. Plus portion of chips on the side. Perfect. It was busy but thankfully found a seat. Also bought cakes on th way out. Fat tyke cake, bit like a scone mix but firmer with raisens, cherries and almonds.

The breakfast was awful. They had cremated the bacon and sausage and the yolk on the fried egg was hard. The only thing they had cooked properly was the mushrooms and beans, and they were probably out of a tin.

Called in with my 20 yr old granddaughter, we just wanted a sandwich and a drink,vmy granddaughter went to order, the lady at the counter told her they didn't have my sandwich filling, my granddaughter asked what the soup of the day was, unsure if she liked it she turned round to ask me, the member of staff laughed at her, anyway we just ordered a drink and decided to leave, did the member of staff think it was ok to laugh at my granddaughter, NO it certainly wasn't, I have had my own cafe and you don't treat people like that,also my granddaughter is a food influencer and gets invited to new establishments to review their produce, so please be aware you never know who you are serving, just be excited kind and courteous !!

Disappointing!!!, I purchased a Yorkshire curd tart that was far too greasy and I could not taste any spices or the customary curd flavour, the pork pie was also very bland I also purchased a Yorkshire rascal that was too dry and to be candied I thought it was stale. As I said disappointing ( very ) and it was not inexpensive.

Take out coffee cake £5 39 small brownie staff rude glare at you as if your muck. Except one OK girl if you don't like customers why choose a job in cafe? They're your people that give you a living.

Good cafe with nice food. There was mix up with our order but staff solved it straight away and were really apologetic. Excellent customer service and great food

We have been going to Haworth for over 20 years. Every year we have gone to the villette. Up until a couple of years ago, it was 5 stars all the way, the last couple of years it has gone downhill in all aspects. I always had a meat pie, for thevwalk on the moors,the last couple of years I have had a bad stomach afterwards. Didn't have one this year and stomach was fine. Low point was breakfast. Asked for a toasted sandwich on thick bread. Was told they don't do it. The table next to me had thick bread, asked again, was told it was possible but would have to be rang up differently. This was seen as a massive imposition by the older lady. Food arrived. Sons breakfast: dried up bacon, off sausage, crispy egg. He described it as a play dough breakfast, with less taste. Wife breakfast: Crispy eggs, brown edges, doughy bread. Young lady that served was pleasant. Older lady brought my my sandwich, just dumped on table then walked away, I was polite and thanked her,, no response. Egg was brown ( seemed the norm) bacon dried up, bread hardly toasted. Seemed the bacon may have been leftover. I was a Chef for about 8 years. I would have been ashamed to serve this food for free, nevermind charge for it. Only plus was the coffee was OK. Avoid if you can, I will not be going there again.Shame it used to be a lovely place with good honest food. May have been a change in management? Anyway, hope this helps if you take time to read.

We ordered 2 filled buns to take away. We opted for a ham bun and ham and cucumber bun. Also ordered 2 cakes. A young man made the buns up and popped them in bags. Service was very good and polite. Got back to eat our buns and we did laugh at the way they had been made up it looked like my son had made them lol. They did take nice though. Cakes were lovely.

Our favourite place for lunch in Haworth, service is quick and friendly and the food choice is excellent. I freely admit to being a nightmare fussy eater but never struggle with the menu here. Everything we have had has been absolutely delicious. Highly recommended especially the breakfasts

Me and nana came to this place and I had the chicken curry pasty. And my nana had the scone. The pasty was absolutely astonishing. It was incredible. My nana had the scone with butter. She said it was amazing and she could eat them all day long. We would love to go again soon!!!

Me and my partner visited some time last month have not had the time to write a review yet but didn’t forget, the food was brilliant plentiful portions all round and very reasonably priced, lovely atmosphere and the service was excellent the young man behind the counter Ethan his name was is a charming young man with great customer service skills hope to visit again soon 😁

Visited Haworth for the day with my husband and daughter. Had a lovely lunch here. The food was very fresh, plentiful and excellent value for money. All 3 of us had a dofferent meal and we all really enjoyed it. Everywhere was really clean and the staff were friendly. Big shout out to Ethan! 😉 Highly recommend this place and will certainly eat here again if visiting. Thankyou!! 😊

Lovely fresh cakes, so good we had 2, built up an appetite after walking up the hill from the Worth Valley Railway.

Got sausage roll and parkin biscuit for tea from a local bakers 🍞 🥖🍰 🥧in Howarth . Also sells selected biscuit packets, , jams, various bottled lemonade drinks etc

Whilst the food and drink was absolutely fine I was disturbed on my visit when I witnessed a very rude member of staff (short in height, glasses and short hair) verbally belittle customers who were struggling with making payment and evidently had trouble navigating language barriers. The visiting customers appeared to be from overseas and they struggled with making payment, rather than being helpful the member of staff spoke over the counter in a condescending and arrogant manner until the customers were forced to abandon their order and leave. They looked upset and embarrassed. Rather than any attempt to help they were spoken at as if they were children. I then witnessed another customer, again appearing to not be native English speaking, enquire about methods of payment, the same member of staff rolled her eyes and informed them in an abrupt manner that card was accepted, the customer repeated her to clarify her answer and she tapped rudely at the card reader. The customer thanked her coyly and left back to their table, also seeming embarrassed to have been spoke to in such a manner. I was honestly stunned by this awful display of customer service. I’ve recently just moved into the area, I’m testing all the spots and I certainly will not be entering this establishment again if this is the level of customer service you think is acceptable. I don’t know if it was a bad day a busy day or anything to that effect but it shouldn’t reflect on how your customers are being treated. It was very busy and a lot of people witnessed this, I can’t imagine it left a good taste in anyone’s mouth. I

Had a very nice breakfast here, friendly staff, quick service, later a curry pasty - nice too but they sell out quickly!

During our week's stay near Haworth we visited Villette three times for takeaway cakes and they were good. However, our opinion of this cafe changed when we visited for brunch on 13/4/23. I placed our order at the counter and there was no offer of help to take the drinks to our table. I use a walking stick and my wife uses a walker. I managed to get the tray to our table without mishap and sat down next to my wife. No sooner had I sat down than a gormless young lad member of staff came over, picked up the tray that I had just put on the table and began to walk off with it. I said we hadn't even started pouring the drinks. He took two further steps away before it registered and he turned round and replaced said tray on our table. A little while later he reappeared with our meals. I asked him if we could have some cutlery and the very rude response was, "It's over there next to where you ordered." I asked if he would help us a we are both disabled but he just ignored us and walked off. My wife struggled to get up to go and fetch some and a lady on the next table asked her very young granddaughter to fetch some cutlery for us. (Thank you, Megan !!) At the same time the lady commented on the lack of "service" ! Had it not been for this rude and inept member of staff I would have gladly given Villette a five star rating. He lets down the establishment and is need of retraining - assuming he has actually had any training in the first place.

Absolutely love this little gem of a cafe. We love Haworth for many reasons and this cafe is one of them. We’ve been coming for years to enjoy their culinary delights. The service is excellent, it’s clean and the food is absolutely delicious. In all my years we’ve not had a bad meal yet. The menu is good lots of choices and the desert are the yummiest yet. I would highly recommend this cafe to anyone and everyone

Ordered a kids sausage roll meal and an adults sausage roll meal almost £4 extra for the adults and they both looked identical. Had the brunch that cost £8 two bacon, egg, small beans one tiny sausage and some chips. Not worth it. Plenty other cafes around we tried this for the first time but won't be coming back. Not good value for money.

Called here as it’s been here forever. Local business. Excellent local produce at very fair prices. Staff were friendly and knew their business and their produce. Food was well served and presented. Coffee excellent too. On a drizzly grey day in Haworth was a lovely treat. I took some Yorkshire curd back to Bradford for a friend. It was delicious too. Thanks Vilette. And your smashing kind staff

Food and tea were fine but service wasn’t great. Staff weren’t friendly and tables weren’t cleaned. Eventually I cleaned the table myself. It wasn’t busy and there were lots of staff chatting.

Overpriced overrated - and the most disappointing Yorkshire parkin ever. Gingerbread tough as old boots. Dirty floors and scrappy furniture. Sorry!

I visited this coffee shop with my daughter and granddaughter. My granddaughter is type 1 diabetic. We ordered food waited 30 minutes no food arrived so I asked when could we expect the food to arrive, to Which we were told we hadn't ordered anything. After a lot of insults from the manager (Emma) we where given a refund as the food we'd ordered was not available. That's a refund on the food not our drinks. As I said my granddaughter is type 1 diabetic and by now she was hill so we left and went elsewhere. When I asked for the head office number I was given the number and told

Excellent "fat tyke"! Never had one before but will have again. Cross between a scone and a biscuit. I highly recommend. Lovely and helpful staff, gorgeous coffee.

Called here for lunch after a wander in Haworth. We had a fish finger sandwich and a falafel burger. These came with chips and side salad. The sandwich and burger were both delicious. There was a decent size portion of chips, also delicious.Decided to buy some cakes for later, as it would have been remiss not too! Excellent with a cup of tea. Highly recommended.

Enjoyed a really good lunch here whilst attending the 40s day in Haworth. Both had the roast pork in a giant Yorkshire pudding with veg and gravy. Very tasty, huge portions and fantastic value for £8 each.. Nice views out onto High street. Pretty quick service despite being very busy.

We had takeaway sandwiches and cake from this bakery twice when we were staying in Haworth. Excellent sandwiches, excellent choice, freshly made much better than the supermarket sandwiches we had the previous day before we had discovered Villette.

the staff were very nice , no complaints there. but rubbish Parkin and curdless curd tart. poor tourists get sold any old rubbish because its a one time vist for most

We visited today . We sat down at a table. Other customers walked in and sat down at tables after us and the staff member brought menus to their table. However we the brown customers were ignored. Another white couple walked in and sat at table and again the staff member brought them menus. We were still waiting to be brought menus. We then decided to walk out and have our tea in another place.

This place is discusting food all over floor tables not cleaned scraps of bread and leftover food on tables, ordered a breakfast bacon rock hard been sat in a warmer for hours sausage exactly same absolutely dry as a bone just about to turn fully solid, my mate ordered pork in a giant Yorkshire pudding, inedible the Yorkshire was rock sold massive thick tasteless slab of port and frozen 99p veg from jack fultons, absolutely one of the worst village meals I have ever eaten the dog even turned it’s nose up at it, woman next to us was going to order but then she changed her mind and walked out what a disgrace, an absolute embarrassment to the village of Haworth didn’t expect this

Very very rude staff. Don’t recommend going to this cafe. The women at the counter yelled at our family infront of all the other customers for bringing a chair to join the families table. Staff lack manners and made us feel very uncomfortable by going on to talk about us loudly with fellow employees.

came up on sunday for a breakfast. the young lady who served us had impeccable manners and the food that arrived was probably the best breakfast that we have eaten in a while. credits to the chef for that!! fine clean establishment, will definitely visit again with the other half when we’re next in haworth

Visited here for some lunch. The man behind the counter advised us once we had decided were going to be eating in to take a seat and showed us to a corner table. We asked about the app but he said he could write our order on paper. We sat and chose what we wanted and no-body came. There was an older lady waiting on who went to other tables who had come in after us and took their orders and monies with no mention of the app. When we caught her attention we were asked if we had checked in with the app. We tried to explain that we were told we did not need the app as the only mobile phone we had was switched off. The waitress had not asked the others she had served about the app and had taken there orders and monies. As we had waited so long and time was getting on we decided to leave. On our way out i said we will not bother as we have been ignored and others were served before us who had just come in at sat down. The waitress then said to my partner that i was the one who had been rude, not her.Its put me off coming with the waitress been like that with us and its a shame as the food and cakes look lovely.

We ordered toasted sandwiches and 2 teas. The toasted sandwiches were thick cut bread with lots of filling and a small salad extremely tasty. Teas came in individual pots enough for 2 cups each. Excellent service and quick service.

Great to be able to eat out in a friendly & safe place. Ordered tuna melt toastie which was 10/10 for me. Thick fresh bread and so tasty.Served efficiently with a lovely pot of tea for my husband. Our first experience eating out in Howarth would highly recommend for a light snack. Thank you

Called in for a quick drink and possibly a snack. Noone explaining that you have to use the QR scanner and order online. Not easy when you don't have a 4G signal, finally given WiFi code after being ignored initially and then told ''we've never has this problem before'. Finally got to the menu, no option to add milk to my coffee and then wants me to set up an account just to order a drink. I'm sure there are many people who may not have data access or even a smartphone. Would be good if staff were even a little helpful and accommodating when someone has a problem. All other places we visited in Haworth were friendly, helpful, polite and attentive .

I called in for a bacon toll and a coffee and my order was politely taken. The food came with no delay and tasted fine. The date is clean, well stocked and the staff chatty and polite. Recommended.

My wife and I called into this restaurant for a light lunch on 12th October 2020. We were seated and an order was taken. Prior to being served, we were asked to pay. We offered to pay in Scots notes (which were accepted by every other trader we used in Haworth that day) The waitress, (unsure of the look of the notes) serving our table left to consult with her superior, and returned in short order, to inform us that our currency was unacceptable, and we must pay by card and this must happen PRIOR to the meal being served. While we were eating in the premises NOT ONE other table was asked to do the same. We shall let you all draw your own conclusions.

Enjoyed takeaway sandwiches cheese and onion toasties. We decided not to sit in the café due to the Coronavirsus.

Called in for a drink and a snack, good covid 19 regs, the place is clean and staff are really good, coffee spot on and the food was good, not bad value for money.

Popped in on a very rainy afternoon. Service was quick and pleasant. My hubby ordered a toastie and I had a ham salad sandwich. He was very happy with his and it looked lovely.My salad came separately to the sandwich thankfully as that’s all I ate. The ham was cheap and the bread cake hard and tasteless. We were going to have one of the marvellous looking cakes to take out but decided against it after the sandwich. Shame really as this is a very busy tourist area with a lot of competition so I expected higher standards

I visited here today and will definitely return. Vilette's stands in Bronte Village in Haworth . The Covid preparations are excellent and there are screens between tables and staff wearing face masks. The service was excellent with pleasant staff. The whole place was spotlessly clean.The food was wonderful and there were local "treats " such as Yorkshire parkin , Yorkshire Fat Tyke and Yorkshire Curd tart. The child in our party had a massive breakfast from the child's menu for only £3.65 ( Sept 2020 prices ) I had the cheese and onion pasty and chips for £6.95 . Great prices. Bronte Brunch £7.00 As you see , the prices are cheap eats . The portions were huge and the quality was excellent. Visit Vilette's in Bronte Village. You won't be disappointed.

Me and my wife visited Villetts cafe today, 23rd September. This was our first visit to Howarth. "Up Cobbled Streeeets" Firstly we must say in these difficult times. All the staff got it spot on from the moment we stepped through the door. We ordered 2 tostie sandwiches, one Tuna, the other Cheese n Chuckney. With a cappuccino n Chocolate drinks. The service was magic, along with politeness.The 2 toasties sarnies, huge and delicious. The bread being so lite and nice to eat. It made you want more Thank You to every one of you. Keep up the good work. We will visit again.

Oh dear!! We have been regular visitors to Villette for several years now. It has always been a highlight of our visits to Haworth.However, after today’s shambles, I doubt very much whether we will be re-visiting any time soon.Dreadful. We stood waiting at the “Wait Here” board for quite some time. Unfortunately, people waiting to be seated are hidden behind any customers being served in the take away bakery, and no-one is monitoring this.We sanitised our hands, and a young lady took us to a table. After TWENTY minutes a young lady came to take our order. This was then another 10 minutes being brought to us (3 hot drinks - nothing else!). We had a parsonage visit booked and so sadly my little girl left a full mug of hot chocolate.Two ladies who had been standing waiting at the “wait here to be seated” sign for a terrific length of time gave up and walked out.There were 4 members of staff at least that we counted. the upstairs section is out of use, and the downstairs tables were not all full - so hardly busy. Yet staff just seemed to be drifting around aimlessly whilst customers got fed up of waiting and walked out...When our 3 drinks were eventually brought to the table, we were asked how we were going to pay, no bill, no nothing..... just “here’s the drinks you’ve waited 30 minutes for - how are you paying?lReally, truly awful.Please bring Debbie back...... reading other comments and speaking to other customers on the day, we are not the only ones seeing the huge negative impact the absence of a decent manager is having on what used to be a little gem.

Had a lovely lunch here with my daughter a couple of weeks ago during the Eat Out To Help Out 50% off period. Delicious and would have been great value even at full price. Staff friendly and helpful. Just a suggestion: remove the two smaller tables in the middle to give customers a bit more space.

We visited today for some morning coffee. We were greeted warmly and personal details taken. We were shown to a table, the young lady came over to take our order very quickly. I wanted a cheese scone but was informed they had none ( it Is a bakery and was 10am when we visited, so was slightly surprised. I ordered a fruit scone and asked for some butter to go with it. Our order arrived, along with the request of how we are going to pay. No bill was offered. I have never been to asked to pay before finishing in any waiter/ess served establishment. Even in these COVID-19 times it seemed rude and strange. Maybe they see guests as captive market as most of the cafes in Haworth were closed.

Been here before and was excellent what's gone wrong. No organisation, shambolic, won't be returning.

Went for breakfast/brunch today, whilst the small number of staff did seem very busy dealing with cafe and take out, the service was good, food came in reasonable time and really was beautiful food. Big thick toast, meaty sausages, nothing over cooked. Dog friendly which was great also. Part of eat out to help out scheme also which made this great value for money also, but looking at the food received I would say it was good value for money even at full price. Well worth a visit.

nipped in for a breakfast on sat morning, only two people working and yet service was amazing! the breakfast was beautiful, came very quickly too, and we were offered everything without having to ask. would highly recommend this place.

Pretty average sort of place. A bit cramped inside and the toilets are a disaster, far too small and close to tables. Steps to half of the tables will make it inaccessible to many.The bakery products they sell aren't quite up to Greggs standards, and are far more expensive, but not bad.

We stopped off in Haworth for a quick pit stop... toilet and something to eat.We didn't know where to eat so just picked Villette randomly (although the cakes in the display cabinet looked good which did sway us a little!).I decided to have a breakfast sandwich - sausage and fried egg.It is a long time since I have been so disappointed with a meal.... the white bap roll was not the freshest and the sausages inside were really, really cheap quality with lots of gristle. In this day and age of good local produce I find it really hard to believe they couldn't source anything better. The fried egg was so dried up that it added nothing to the sandwich.all in all it was really disappointing.I would say that the staff were friendly and the toilets were really clean.

Coffee was awful. Current slice was shocking. The coffee was either burnt or the milk was off. Staff found the covid rules hard to deal with and even though the signage said one customer in shop, they let too many in shop... obviously a chain place that doesn’t have procedure and policies across it’s brands. The shop needed a good clean. Won’t be going here again. You can’t blame covid for having a dirty shop. You can’t blame covid for coffee tasting rubbish. Current slice was tasteless

Had a very good value and delicious afternoon tea for 2 at £19.99. However the biggest let down was when I asked for a hot water top up in the tea pot (just water, no new bag) and I was refused. It’s water. It’s free. We made do with tap water to finish off our food, but it added an unnecessary negative edge to our otherwise flawless experience.

Visited Villette at 11 45am this morning and all was fine, food included, until I asked for my free hot drink top-up which was advertised on a chalk board as included in the purchase of a Breakfast Sandwich. I was told by quite an officious young lady that this could only happen before 11am. Please can you make this a lot clearer as the Breakfast Menu doesn't finish until 12pm. The cafe was quiet and, instead of being refused the hot drink which doesn't cost the earth, surely for the sake of customer satisfaction, I should have received my drink. This left me feeling very disgruntled !!

Always come here when we visit Howarth. Always busy and buzzy, takeout and eat in. Lovely staff, great menu, large portions good coffee and great cakes!

Unfortunately there were few cafes open on the day we visited so ended up in Villette. Sat at a table with dirty plates and cups, was passed by a staff member who went to the toilet and back, a member of staff who delivered food, a member of staff delivering hot chocolate, still a dirty table... but I moved them to a recently vacated table, so did other customers who had come in to dirty tables. Not good. So my wife queued up for 14 minutes (I noted the time as we were catching the steam train) and returned with our drinks. Shortly after came out ‘Yorkshire’ pasty’s. Well I can now tell you the difference between a Yorkshire pasty and a Cornish pasty - Cornish pasty’s are tasty and have plenty of filling, Yorkshire pasty’s have little filling which is tasteless mush and too much pastry which tastes strongly of bicarbonate of soda. Horrid. Well, we made our train in plenty of time, but still hungry.

Popped in for a coffee on the toss of a coin (theres another coffee shop opposite) wish we’d gone to the other cafe The staff were unhelpful and off hand The cafe was quiet but everything seemed to be an effort They offered a free bonfire ginger cake samples when we entered but apparently even though they sold this cake it was take away only, no idea why they couldn’t sell it My wife’s Eccles cake was dry and not a pleasant cake The coffees were fine but a real shame to find unhelpful staff who could have been so much more pleasant and welcoming

Open weekdays. Plenty of room to sit down. Menu limited. Order at counter and no table service. Food ok although a little overpriced for the quality. Toilets available.

Went in here for breakfast a couple of mornings the staff where really friendly. Breakfast was very nice, place was lovely and clean and had loads of people pop in to the bakery while we sat there. Also sold some nice gifts which we brought while there. Tins of biscuits etc. Right in middle of high street sat in window and watched everyone walking past. Really nice place.

This place is a must! Good food, varied menu, warm dishes and prompt service. Enjoyed reviwiewing the training certificates and skill achievements of the staff. A good indication that as a business it invests in the employees which in turn reflects in the good products/ services delivered. Very good value for money as well.Looking forward to visit again.

One of many cafes on main street this one also has a good take out counter for pastries and cakes as well as marmalades, biscuits etc. If eating in you chose a table and go to the counter for drinks and light bites. Hot food and other plated meals are brought to you. At the time of the visit the cafe was quite busy and had a mix of people including a few families for which this cafe is ideal. Service was good.

This cafe serves really good food and drink but the premises are busy and crowded. By the time I managed to get to my table I had been knocked into twice and slopped coffee on my tray. This is a busy cafe and shop and they sort of meet in the middle and it all gets a little congested. Shame really and this is a pleasant cafe, but also crowded with tables with little room between. Otherwise good food and very pleasant, friendly staff.

Dropped by for coffee and snacks Excellent choices on offer; freshly prepared with daily specials. Staff friendly, good service and clean. Food and drinks arrived in good time, well presented and tasting good

Popped in for some pies and sandwiches to takeaway yesterday (Saturday 21st) One of the girls that served me was extremely rude, will never go there again!!

You can have a take out or eat in as it is a bakery shop with attached cafe.

We had a lunch here, and it was lovely and tasty. The service was lovely and on time, to the ratio of people in the shop.

Sunday lunchtime and a family outing as Ailsa back from Uni and it was my wife's birthday the following day.

Big slices of cake, huge biscuits & super enjoyable cornflake tart. Small sized pot of tea but extra hot water is available. Lots of seating but a little cramped up. Staff are super helpful & friendly. Great for a midweek cuppa.

I grabbed a parkin (having never tried one) - it was delicious. They seemed to have lots of traditional Yorkshire baked goods. Everything was fresh and baked on the premises.

Omg after a fab visit to Howarth museum we bought A Fat Tyke and A Parkin cake from this fantastic little bakery. They really are to die for... Would certainly go back ....yum yum.

Visited this place as we simply wanted a cake and coffee which we were looking forward to but young lady behind the counter serving us was rude and disinterested, we asked a simple question about the cakes and if there was any milk for my coffee, we were met with snappy replies and a pulled face. Very very poor first impressions of this place and clearly needs customer service training, I will take my business elsewhere, a place I am made to feel welcome.

Lovely selection of cakes.Nice pastries, trifles,all very reasonable.Open everyday until 5pm.Cafe and bakery.

Fuimos a visitar Haworth, un encantador pueblecito inglés, cuna de la hermanas Brönte. En su calle principal está este típico establecimiento británico para tomar un té, o comer, como fue nuestro caso un típico pudding de Yorkshire. No sirven alcohol. Comida sencilla sin pretensiones para sentirse cien por cien “british”.

I love this bakery that is situated on the main cobbled street with bespoke shops, close to the Bronte Parsonage in Haworth. The quality of their goods has been consistent at least for last 14 years whilst I have lived in Yorkshire. I enjoy their fat rascals ( yes, this is what they are called- similar to a large cookie but not too sweet) and the Yorkshire curd tart. If they had a branch in Huddersfield where I live, I would go and treat myself often and buy their freshly made products as gifts from Yorkshire. They have a cafe at the back too that I have never visited. I strongly recommend all tourists to Howarth to visit this bakery. It’s on the right hand side as you walk down the cobbled street at the Parsonage end. I can not recommend it enough. Fortunately I found the packaging of my half eaten “rascal “ to remember its name to review it here.

Had been to the Parsonage and wanted to get some lunch somewhere. We chose here because my other half said it smelled good on the way up the hill. It did. We had a lovely lunch here, but to be honest, it wasn’t quite a clean as it could have been. The tables weren’t wiped when we sat down. But it was very busy, and I suspect the staff go home shattered at the end of the night!

Lovely cream cakes and fresh bakery, a great place to stop on the Main Street . Absolutely recommending to anyone visiting and fabulous value for money !

Used this both as a bakery and a cafe during our few days in Haworth. Everything was excellent, would definitely recommend!

Popped in for a breakfast. Nice friendly staff and clean as a whistle inside. Nice background music playing, Breakfast was lovely. The cakes and bread on display look awesome.

2nd day in Haworth.Went to get some sandwiches/pies and a cake each to eat out,but the food smelled good so decided to eat in.Brilliant table by the window.Iwent up to order pork pie,beans and chunky chips and a mince pie,mushy peas and chunky chips,with gravy,with tea for 2.I was then told after I had sat back down no pork pies left,so ordered steak slice.I asked if the tea could come same time as the meal.The meal came very quickly,and as the lady walked away I reminded her about the gravy-and the teas.which she knew nothing about and had to check.The meal was very mediocre and cheap tasting.The tea in seperate pots was bloshy and pale despite being stirred.Having said all this the cakes and the trifles I brought home with us were fantastic!Cant win em all!

Some previous reviews don't do this place justice. Friendly welcome from the staff (and it was very busy), good choice on the menu with hot & cold food, all very reasonably priced. I had the Fish Finger Sandwich - this was three very large fish fingers in bread, served with a side salad & a bucket of chunky chips. Pot of tea did nearly three cups which was plenty. Big selection of cakes, buns and biscuits were all very tempting but I was full from the lunch. Definitely one to visit again.

We are regular visitors. The Cafe, despite its name, is a plain and simple Yorkshire Cafe with a wide range of simple food and cakes, pastries.

Went for lunch on a visit to Howarth to the villette and had a bacon sandwich which was excellent, my wife had a sausage sandwich which she enjoyed apart from the tough skins. The meat inside was good . Tea for two but was asked to pay 50 pence for some hot water with the tea. Normally when you order tea you get a teapot with the tea, milk and a jug of hot water. To be asked to pay an extra 50 p for hot water ,I think is out of order and spoiled the occasion.

I bought a cornish pastie from Villette & I think it was likely the worst cornish pastie I have ever had! The pastry was thick & rock hard & the filling was tasteless.

We go to 'Villette ' every time we visit Haworth and the coffee, breakfast and cakes always contribute to the enjoyment of our holiday, as does the friendliness of the staff.

Thoroughly enjoyed two visits to Villette during our stay in Haworth. Whilst it may not look as quaint and cosy as others, it is bright, spacious & airy inside. The full breakfast was one of the nicest we’ve ever been served and the freshly baked pastries and pasties are delicious. Recommend the ‘fat tyre’ warmed with their excellent cappuccino. The ladies were all really lovely, excellent all round .

I was very disappointed with the customer service that i recieved from this particular coffee house and bakery. Myself and two friends recieved a very hostile atmosphere from the members of staff who seemed to have nothing better than to do than to lecture us about using their toilet when deciding between their cafe and the one across the road. I would not recommend anybody to use this cafe especially considering with the attitude i recieved that they like to belittle people based on their age. I was called out and embarrassed infront of my friends that their toilet isn’t public repeatedly even though i apologised and that i should buy something or make a donation even though i didn’t have any cash. However; I am glad to say that when you cross the road there is a lovely cafe called cobbles and clay, from whom I recieved a very walm and welcome customer service and enjoyed a very tasty panini.