Based on 460 opinions finded in 3 websites
Based on 460 opinions finded in 3 websites
Nº 1160 in 1664 in Bradford
Nº 128 of 164 Other cuisines in Bradford
Opinions
We took our extended family out for Sunday lunch . My wife ordered the chicken roast and I ordered the beef roast so I can only comment on these meals We were both disappointed with the portion of meat served which was very small in addition the vegetables were cool. The best part were the roast potatoes. The restaurant was fairly empty at the time which was a bit surprising for a Sunday lunchtime. The other meals appeared to be reasonably portioned.
Gary . 2024-10-29
MORE AT TripAdvisor
Very disappointed with the food. Everything was cooked from frozen the starter of chicken wings were only just cooked and had a bottled sauce on them the roast dinner was cold, the veg soggy and the gravy Luke warm. It was disgusting and I will definitely not go there again for food. They need a proper cook/ chef if they want people to eat there.
louise C . 2024-10-06
MORE AT TripAdvisor
Popped in for Sunday lunch on a weekend away and it was a lovely experience - the staff were friendly and the meal was delicious!
mark harris . 2024-08-18
MORE AT Google
Didn't have food but what I saw looked very nice,staff & atmosphere was brilliant & beer garden spot on
RAY KNOX . 2024-08-07
MORE AT Google
More of a beer garden pub with large outdoor seating and play area. Good range of ales and lagers.
outlawajamundo . 2024-08-06
MORE AT Google
We had Sunday lunch and it was fabulous. Would definitely recommend and we will be back for sure.
Deborah Clough . 2024-07-07
MORE AT Google
We visited today for father’s day and our lovely waitress lucy greeted us with a smile and showed us over to our table, there was a very good option of food choices and lucy was happy to help adhere to our wants and needs, she was very polite and chatty and an overall pleasant experience. We will be returning again.
Josie D . 2024-06-16
MORE AT TripAdvisor
Amazing pizzas and burgers 😍😍😍😍
Shannon Louise Gallon . 2024-05-12
MORE AT Google
havent been to this pub for almost 2 decades. I know it had been due to close but rescued and very glad it has. Its kept its atmosphere while being modern. Nice conservatory and plenty of green space for kids (and adults) to enjoy. I won't leave it so long next time to visit.
David Oxtaby . 2024-04-30
MORE AT Google
Love coming here, visited for the first time a few weeks ago but didn’t have food last time. Visited again Saturday with my partner, daughter and her friend, thought they might like the fact there’s a footie pitch and the climbing frame etc…. The food was really really good! I had the halloumi burger, kids had pizza which looked amazing! And partner had the spicy burger which was also very nice, the chips were proper chips! Partner is funny about chips but he’s not shut up about these for days! Nice friendly staff too, will try visit again this weekend.
Vicki L . 2024-04-24
MORE AT TripAdvisor
We went her for my grans birthday and it was a terrible experience. The food is very poor and tasteless and not fresh! I had a ‘Roast Dinner’ my chicken was grilled and was tasteless my vegetables were cold and my roast potatoes were over seasoned. The beef burgers the meat is cheap and the portion size is tiny for what you pay! Paid £60 for four meals and it was a waste of money won’t be eating here again! Service was poor too, cleaning tables whilst people are eating poor etiquette!
Paddy152 . 2024-03-25
MORE AT TripAdvisor
Came in on a weekend away, really disappointed with the food and un-organisation ..food late missed meal.. frozen. Not fresh. Wouldn’t recommend if expecting a decent standard of food.
Victoria “1234” C . 2024-03-24
MORE AT Google
Went for Sunday dinner today for the first time in the glen, amazing food will be back again
Julie Leach . 2024-03-10
MORE AT Google
Fantastic Sunday lunch, so well cooked and tasty. So happy this pub is still going 😊
Pez . 2024-02-18
MORE AT Google
Lovely pub, tasty food for a good price
Alan Cross . 2024-01-27
MORE AT Google
Updating my review, great pub, dough baby in the kitchen just takes the food to the next level... Highly recommend their pizzas
Jarrod Beukman . 2023-11-28
MORE AT Google
Banging scran, even better because my dad paid 👍👍
Joshua Charnock . 2023-11-10
MORE AT Google
A range of Timothy Taylor's excellent beers. Meaty Burgers small wire baskets of chips home made coleslaw. A choice of pizzas some vegetarian. Plenty of parking. Can get busy. Loved this pub, try it. Newly re opened. New owners. Great.
Neil Gill . 2023-10-21
MORE AT Google
Not a great experience, I'll spend my money somewhere else next time
Graham Haydock . 2023-09-25
MORE AT Google
Fabulous evening in the garden, sun was shining. Great pizzas from the van too. Staff are very friendly and welcoming. We had a great time!
Lucy B . 2023-09-09
MORE AT TripAdvisor
Nice little pub tooked away , play area out back for kids
Phillippa Pyle . 2023-08-18
MORE AT Google
Lovely pub. Great for catch up with friends. Especially with the outdoor space for the kids. Shame no food on offer at the moment.
Catrin Hollings . 2023-07-23
MORE AT Google
Nice pint, nice staff deffo be back
Andy G . 2023-07-02
MORE AT Google
Great forthe kids ti play justhope they getthekifchenup and running. Defo think they should have every weekend organised with a pop up food event as will add to the atmosphere
Jennifer Kent . 2023-06-26
MORE AT Google
Really nice place. New owners which are very friendly and welcoming. All the new staff are great- good knowledge on beers and suggestions of spirits. I’m a gin drinker, a good choice of eight! Starting food in the next few months I think. Worth the visit!
Leibonie Hutchison . 2023-05-12
MORE AT TripAdvisor
Under new management. Great atmosphere with a little pizza van outside. Presumably that isn't always there though. Good luck to the new proprietors!
Mark Randall . 2023-04-12
MORE AT Google
Not been in but am told expensive
Andrew B . 2022-10-13
MORE AT Google
Food was tasty but could have been hotter. Plates were cold.
Maev . 2022-09-14
MORE AT Google
Good food, good service , relatively a bit more expensive than some other pubs like for like but staff very pleasant
Lesley Miller . 2022-08-22
MORE AT Google
No choice for pepperoni pizza but the onion rings were on point
Craig Edwick . 2022-07-26
MORE AT Google
Disappointed tbh. I have been a few time before and liked the place, yet this time the inside looked tired and worn. Outside looked like a mismatch of spare pieces of garden furniture. We had a big issue with our food order, and was fortunate that we queried it 40mins after the first parts came out....to be given a few extra chips to compensate. With the size and location this place has so much potential which is not currently being utilised. I hope they turn it round quickly!
Nick Drake . 2022-07-25
MORE AT Google
After many wonderful trips to the Glen over the years tonight has completely changed that opinion. I don’t know if it was the new manger we dealt with but he needs to go on a customer service course. Firstly we were approached and asked if we could give up 3! Chairs (which were all taken on our table) for a reservation they had booked in. No please or thanks yous were said it was almost like he expected to give up our seats? We willingly gave up 1 but the member of staff attempted to take 2 and got his back up with us saying no. He then came back 2 minutes later with a tiny stool and asked if we would swap it with a proper chair. Why as paying costumers are we any different to a table that has a reservation and should swap our chairs for stools? Not only that whilst at the bar staff ignored 3 attempts at trying to order and choosing ‘locals’ who were pushing to the front instead. They missed out on 9 paying customer ordering food which we were quite glad about as another customer near the bar said the food they had just eaten was horrid. We took our money else were and had a lovely meal. Dark hair male member of staff sort your customer service skills out.
Chloe Burns . 2022-06-25
MORE AT Google
Terrible place. Not a bit friendly. Food menu very limited and quite expensive. Won't be going back
Susan Cater . 2022-05-29
MORE AT Google
The Glen is a great pub with a great atmosphere and is brilliant if you have kids as they have a play area. We come here quite often and really like it.
choggaz Choggaz . 2022-05-21
MORE AT Google
Sorry to say my meal today was not good. Haddock gratin. The dish was very hot but the food was luke warm, and the fish in the middle was under done. I did tell the server but all she suggested was putting it in the microwave. That really shouldn't be necessary. Such a shame as this is my local. Sorry to moan but the owners aren't mind readers. If you don't tell them something is wrong then they can't put it right.
Jane Russell . 2022-04-30
MORE AT Google
Very busy on Easter Sunday as expected but extremely under staffed and seemed to be being run by three girls who couldn’t have been older than 20. One was left by herself behind the bar with at least 10-15 people queuing up and clearly hadn’t had time to wash and glasses between customers. Upon asking her where the rest of her staff were she politely replied that she wasn’t the manager and hadn’t seen him in some time although she thought he was supposed to be behind the bar with her! I asked if she wanted me to get the attention of one of the other girls to give her a hand but it turns out they were only 16 - couldn’t help even if they had the time. Very limited choices and running out of everything. You’d think for bank holiday weekend you’d prepare and stock up but apparently common sense doesn’t apply here! Didn’t even have any straws for the kids drinks! Had booked a table for 15 but the ‘sunday menu’ was so limited we decided to go elsewhere. Used to be a really nice spot but gone downhill since new management took over.
Branded Good . 2022-04-18
MORE AT Google
Good setting and nice staff however since under new management the food portions are not at all enough for the price you pay. The food itself is lovely however you find yourself hungry again shortly after. This has been said by a few people all having various meals on different occasions. It is a shame because otherwise it’s a great place.
Mia Wright . 2022-04-17
MORE AT Google
Horrible customer service. Load of benches piled up in kids area. Gone downhill massively
Daisy Wolfenden . 2022-03-17
MORE AT Google
Very nice place good garden area and the food looked lovely and dog friendly too
Simon Goodison . 2022-03-08
MORE AT Google
Enjoyed food Sunday roast on a rainy Sunday with friends
Carol Weston . 2022-03-07
MORE AT Google
Had my daughter's birthday party in the conservatory (60ish guests) and the staff were fantastic. The food was brilliant. Highly recommend this place.
joggs gill . 2022-03-06
MORE AT Google
Nice coffee & some good looking cakeage. Didn't eat here as we had just had fish & chips. However, we have eaten here pre-covid times & it was always nice
Steve F . 2022-02-26
MORE AT Google
Four of us went for lunch. Good welcome and beer but the food was average. There was a large party also having lunch and perhaps this contributed to the steak pie being too 'well done' for my taste. Both salads were generous but there was less chicken / avocado than one would expect. I'm sorry this seems like a more negative review than intended as we have had lovely food at the Glen in the past. We did not complain at the time because honestly we were more interested in catching up with old friends and were not going to spoil the occasion.So to sum up, the food was OK but not up to the Glen's usual standard.
John Hopkin . 2022-02-26
MORE AT Google
Good choice of beers, friendly and warm atmosphere.
Simon Hassell . 2022-02-08
MORE AT Google
Poor ,children running wild out of control we will not go again.
Mike CORNFORTH . 2022-01-31
MORE AT Google
If.you love a walk and a pint at the end of it then I would definitely recommend. Park up, there are a few different routes and then sit back in comfort and warmth for a lovely ale. Dog friendly, lovely staff and lovely food ❤️
Alexei Blue . 2022-01-11
MORE AT Google
Good friendly service .but the food was not to my taste. Beef sandwich soggy left it .but offered no refund .unable to eat
Karen Cook . 2022-01-08
MORE AT Google
Heard good things about the place but our experience wasn't good, the staff seemed to be all mixed up maybe the festive season had got to them. We were told they didn't do onion rings but on the menu then our food went around the pub and back to the kitchen because they couldn't find us, then they found us and waited three minutes for cutlery, the place was cold especially in the conservatory where they placed us. Small issues that need addressing.
Paul Wright . 2022-01-04
MORE AT Google
Despite not being 'regulars' we're always made to feel welcome and the atmosphere is comfortable. Pleasant staff and good food too. Happy to support a traditional pub in difficult trading times, therefore wouldn't complain about prices. Use it or lose it. Posted by Pub quiz winners 29.12.21 "Southern Comfort"
Teresa Hall . 2021-12-30
MORE AT Google
Great fireworks display. Reasonably priced stuff
Mark Hodgson . 2021-12-05
MORE AT Google
Fantastic pub, everything you could ask for. Great beer garden, somewhere for the kids to play. Open fire for the winter. Most importantly dog friendly 👍👍👍
M Farrar . 2021-09-09
MORE AT Google
Cracking food and a lovely pub 🍻
Hannah Wharton . 2021-09-07
MORE AT Google
Visited for a birthday party in August 21. Good location and good choice of beer on tap. The menu is limited and basic but the food served is very nice and fairly priced. A really good spot to sit out back in the beer garden on hot summer afternoons. The yard to the rear has a small park for smaller children which is a nice feature.
Gareth Williams . 2021-08-23
MORE AT Google
Absolutely excellent night at The Glen in Eldwick last night with the Business Connections Bradford ( BCB) business networking group. We had the "paella night", food was top class, friendly and helpful staff are a real credit to The Glen. Would highly recommend the paella evening to anyone and everyone. wanting a group outing that's a bit different from the norm. We will definitely be back later in the year
Howard Martin . 2021-08-19
MORE AT Google
Always been a good place to go but this time it was even better good staff made you welcome always on the ball.
David Cook . 2021-07-19
MORE AT Google
Lovely lunch out. Great food with a lovely beer garden and great service 👍
chris brier . 2021-07-17
MORE AT Google
New landlord doing a cracking job. Food & drink great, good prices. Nice atmosphere
Wilverine . 2021-06-26
MORE AT Google
Lovely outside area, friendly and nice staff
Agnieszka Rogusz-Hopwood . 2021-06-09
MORE AT Google
Friendly staff, chilled environment, fair prices drinks, an all round good evening out.
Orion 3957 . 2021-06-05
MORE AT Google
We stumbled across this place after living in baildon for nearly 4 years. First time visit and we werent disappointed, food was spot on, slight issue which was rectified and very understanding and simple. Liked so much so we have booked again for Saturday. Welcoming, large outdoor space, child friendly! Perfect!
sarah_guest . 2021-05-26
MORE AT TripAdvisor
Great service, food and atmosphere. Seem to have adapted really well to the 'new normal'. Would definitely recommend
Greg Rogers . 2021-05-14
MORE AT Google
We went for food at The Glen, the staff were very friendly and helpful. We weren't able to bring their menu up and pay on our phones so they personal took our orders. Food was good, my son had a burger and chips and I had a hot beef sandwich 🥪 . We sat outside and they had heaters, which was great.
Emma Evans . 2021-05-04
MORE AT Google
Great night out, great food, heated outdoor seating.
Jason Fisher . 2021-04-24
MORE AT Google
Just dropped in after 8:30 pm loads of spare benches, good, cheerful service. A joy to be drinking draught Landlord: Even better than my memory. Wrap up warm!! Clear frosty nights (April 2021) can still be great if you're dressed warmly after sundown!
joost smeele . 2021-04-23
MORE AT Google
Not very well organised at the moment
Carl Hood . 2021-04-18
MORE AT Google
Very nice garden for outdoor eating. Order through the app. All good.
Dave Ross . 2021-04-17
MORE AT Google
Great evening at the Glen nice ale,great service 🍻🍻
Michael Howes . 2021-04-17
MORE AT Google
Came tonight for a meal was very impressed of the choice of vegetarian dishes was spoilt for choice
Sarah Williams . 2020-10-24
MORE AT Google
Safe friendly service. Great roast beef. Fruit crumble ...so good! I only just managed it. Thank you all!
Gillian Roper . 2020-10-18
MORE AT Google
Great cosy pub with great gardens will definitely come back
Simon Tomniak . 2020-10-12
MORE AT Google
Good service good covid protocols and good food
ALAN HOWARD . 2020-10-12
MORE AT Google
Came for dinner today menu good selection felt safe sat in a lovely area manager was very attentive and polite helpful will definitely be back
swills_11 . 2020-10-04
MORE AT TripAdvisor
A lovely traditional pub with plenty of outdoor seating. Spotlessly clean with good Covid measures in place so it feels very safe to visit.A place is only as good as the staff that work there, and here they are extremely friendly and helpful.I would definitely recommend a visit.
Suzie G . 2020-09-27
MORE AT TripAdvisor
Visited on Sunday for a roast (I LOVE a roast dinner) having read the reviews from a year ago I didn’t have massive expectations but they have really got their act together now!!! My roast was massive, crispy roasties and buttery mash. The chef had made sage & onion Yorkshire puddings which were a revolation My wife had a braised lamb shank which the chef said he was testing for the new menu. It too was a proper Yorkshire portion and melt in the mouth tender The service didn’t quiet match up.... the gentleman who greeted us suggested we use the app but then said it’s not very good and to order at the bar instead. We tried the app and found it to be a bit cluttered and not up to date. We also had ask what the soup was and what roast meats were available. The guy didn’t know which seemed like a pretty basic question to answer. But all that said, the food was great! The beer garden is excellent as was the beer and the atmosphere very friendly
LewisB550 . 2020-09-15
MORE AT TripAdvisor
Went for Sunday lunch on a sunny day. Had booked a table for inside but was able to change to dine outside no problem. Used the app to order and drinks served straight away. Food was excellent - Sunday roast was spot on, partner had a fish & chips - large! and chips were lovely - hand cut and cooked through. Burger was very tasty with crispy sweet potato fries. All to a high standard. Had a cheeky ginger & chocolate brownie pud to share - yum! Distanced tables, nice atmosphere and prompt service - will be going again. Highly recommend.
tivolityke . 2020-09-13
MORE AT TripAdvisor
Staff were great just missed out on a 5 star as they had a reduced menu due to covid.
Richard Blackburn . 2020-09-03
MORE AT Google
Came for an outing here, my partner suffers from anxiety so during the covid pandemic outings can be challenging. However we rang before hand and explained one of us was anxious. The whole team couldn’t be more accommodating at making us feel comfortable within our time here. I would highly recommend to anyone anxious or not as the drinks and food were very good along with the hospitality
Swalesey . 2020-08-15
MORE AT TripAdvisor
Had never been to this pub before but went when opened after lock down Staff really froendly, table service through an app, loads of space inside and out Definitely my new favourite See you Wednesday Jane bridges
janef0rster . 2020-08-09
MORE AT TripAdvisor
I would absolutely rate this restaurant as five stars for its ambience, menu, and how tasty the dishes are, however there is much room for improvement with service.When we initially arrived we sat around for a few minutes before anyone acknowledged us, we constantly had to ask our waiter for water refills, and had to ask for the check on two separate occasions, otherwise would give it a five star review.
flannegkk . 2020-02-27
MORE AT TripAdvisor
Good food and service. Dining in the garden is a lovely experience.
John Harrison . 2020-01-17
MORE AT Google
We held a wake at the Glen in their conservatory room. Really happy with how we were looked after- prompt bar service - great food & the room was warm & toasty on a chill January day. They even provided a tv so we could set up a photo display. Many thanks to Tom & his excellent team.
HelenS275 . 2020-01-15
MORE AT TripAdvisor
Visited today with a friend and her baby. Staff friendly and attentive. Food was lovely- and very tasty- we tried a selection of food, all of which was fresh. The log fires were burning which is very welcoming . It was surprisingly quiet hardly anyone in - so here I am recommending people should visit as it was well worth our trip. Good selection on the menu including pub classics. kids menu also available and high chairs.
danika158 . 2020-01-10
MORE AT TripAdvisor
Been a few times for drinks as we passed and always get a warm friendly welcome. A really nice country type pub with a good selection of drinks. Not eaten there yet but food always looks good. Dog friendly too.
cheelvis . 2019-12-10
MORE AT TripAdvisor
Lively pub, lively staff. Food looked good as well although we didnt have any
Natalie Whitehead . 2019-11-10
MORE AT Google
Very disappointed, food was really expensive and poor quality, flat diet Coke and very soggy fries, have been in here for a pint many times and it's fine, but wouldn't choose to eat here again
Geoff Ward . 2019-10-25
MORE AT Google
Friendly atmosphere , lovely wood burn fires , great selection of tap beers and high quality food. Highly recommend. Dogs are welcome after walks along the Moores too!
jonny m . 2019-10-06
MORE AT TripAdvisor
The food was absolutely delicious, it was a set menu with eight courses starting with a selection of Spanish meats and cheese with various dips and crusty bread, the olive tapenade was wonderful, really tasty! Then the other courses started arriving including calamari, prawns, pastas bravas among others but my favourite was the chicken and chorizo paella it had big chunks of meat and a nice spicey kick to it, the only problem I was too full to eat it all! The dessert was traditional churros with a chocolate and rum sauce to die for and my husbands favourite a mixed berry sauce. The service was also really good the staff were very attentive ensuring the food flowed timely and you were enjoying your meal they also served complementary sangria, a nice touch. Overall a great evening.
G9859RBdeb . 2019-09-17
MORE AT TripAdvisor
Staff were very rude and the place needs a good clean ladies toilets had no tissue had to ask twice to get it replaced been drinking there for 13years and never have we seen it run so badly
Brian Hartley . 2019-09-16
MORE AT Google
Went for Sunday tea last minute decision and won't be going back. Sunday roast dreadful massive tasteless Yorkshire pudding put on top of plate. Pie very salty. Dog in garden without lead where children play. Very disappointed
Beryl2019uk . 2019-09-09
MORE AT TripAdvisor
We had a lovely family meal here last night. Chicken soluvaki was succulent and plentiful, tasty Smoked haddock risotto and grandsons tomato pasta was lovely too. Our compliments to the new chef ! Also a shout out to the young bar staff and waiters they were obviously busy but nothing was too much trouble, well done, we had a lovely evening ! Thank you
Andy Law . 2019-08-25
MORE AT Google
Nice little pub with a beautiful garden, shame the service is bellow standards and seems no one wanted us there. Will never visit again.
ZombieTv . 2019-08-22
MORE AT TripAdvisor
Good food, good kids play area, friendly staff.
Matt Holt . 2019-08-11
MORE AT Google
Just had a lovely birthday lunch. Food and staff really lovely.
Andrea Ellison . 2019-07-19
MORE AT Google
Two ordered pie excellent as was my husbands Sunday dinner of beef so tasty. Another ordered mushroom risotto, asked if could add chicken, on the veg curry you can for extra charge, advised cannot do this. I wanted the Sunday dinner but it was pork or beef.So ordered two starters in the end halloumi received three small pieces and few bits of lettuce tasty but come on three small pieced looked like processed. The meze starter was nice cant fault that at all.Asked if in future what other meats do they serve on a Sunday roast, but only beef or pork no chicken.What a shame we have just moved to the district and hoped to make this a regular place to eat. But if you don't eat red meat then it's tough.Bar service was extreamly friendly young lady was a gem. Guy who took our order was ok but not very helpful and his responses were basically not really interested to us coming back.Surely in this day and age a pub would be able to do a roast dinner that wasn't just beef or pork.Guess will have to find another local place to eat on a regular basis
Joann R . 2019-07-14
MORE AT TripAdvisor
I used to come here as a kid when they had a bowling green. It's a nice place and the food is decent - really BIG portions. Great beer garden as well and both child and dog friendly. Drinks are ok, with a few handpulled beers and all the basics.
Chris Peel . 2019-07-11
MORE AT Google
Loved it quant place lovly atmosphere
Kimm Kimm . 2019-07-07
MORE AT Google
Ate here with my boyfriend and we were not let down! I had the breaded halloumi and meze board and I don’t think I ate again for the rest of the week. It was a-ma-zing. The boy had the glen burger and said it was yummy too - I wasn’t allowed to try any so can’t comment... all the staff were really friendly and helpful and it was just a really lovely experience. Will be back
Lucy B . 2019-06-05
MORE AT TripAdvisor
Good pub food, large garden for kids to run around
Martyn Garner . 2019-05-25
MORE AT Google
It's a great location if it's a hot afternoon and the food is fairly good. It can be a really nice day out, the only issue is the lack of training the bar staff have and the price of some of the drinks
Nathan Towler . 2019-04-23
MORE AT Google
Ordered some chips as a quick snack. Told they were hand cut. They were frozen. The price was horrendous for the portion size. The mayonnaise is out in the blaring sun all day and the ketchup in hienz bottles most definitely isn’t!! You could tell as it came out of the bottle. The taste was awful.
. 2019-04-22
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Yorkshire and The Humber
248 Opinions
Just dropped in for a coffee whilst passing through Silsden. delicious cappuccino and very pleasant welcomed and service. Will call in again next time we're passing through. Thank you.
2150 Opinions
Lovely surroundings good service very nice food hot Which is important to me Not expensive.. We had pre fix menu which is more than enough for me.. A starter and a main for 18.99 Good value the wine was 25 quid which is not to bad Definitely go again...and don't forget to join the free ego club And get all the offers sent to your phone ...a good find
1120 Opinions
We was gifted a 2 day stay at the Victoria as a wedding gift after our wedding evening we checked into the hotel. We was greeted pleasantly on reception I was happy I have given 3 star and greeting and location. We walked to our room it was a lift then walked to the 3rd floor. The room was ok the bathroom blind wasn't working to close it the shower was decent but the tiles are not non slip as I fell in the bathroom and fractured my wrist the toilet seat broke. There has been no contact from the hotel at all. I can't see the £50 that was taken from account. The sink was blocked and with hair for 2 days which was awful to see and the water would take ages to go down. I have taken pictures to add.its a shame to put this on as reading the reviews beforehand I contacted the sales manager to tell them I don't want to experience similar stuff. I had the following response "I can assure you our standards here are very high and we will go to lengths to make sure you are looked after on your stay with us." I really won't forget the stay and always feel worried when booking to new hotels after this first time experience
1821 Opinions
Food and drinks was delicious and good. The ambiance is good, fire was lot, nice and warm. Nick are server was great and was here quickly and funny.
307 Opinions
We arrived a few minutes before 3pm, an hour before the advertised closing time (4pm), to be told they close at 3pm and were doing takeout only. Ordered a kids hot chocolate and a scone for £6. After they'd taken our money, we were told we couldn't use the toilet because they had mopped the floor. We were told the toilet under the stairs outside was available, but this is dirty and full of cobwebs. Open to take your money, but not provide a service. Always been a great little cafe but very disappointed today.