Victors Oxford in Oxford

A vibrant restaurant blending traditional charm with modern elegance

Very disappointed on the quality of the food on a brand that appears to place itself in the higher end market. My roast beef was mainly loads of fatty bits at the cost of over £20 per person only two roast potatoes, three carrots and a bit of cabbage. The outside heater at the far end didn’t work and the middle one had a load of broken glass on the ground. We decided to not to have pudding, paid and left.

If I could give this a 0 star I absolutely would me and my husband have been using victors for a while but last night was honestly the worst experience we have ever had we ordered the tomahawk steak it came out covered in fat the waitress was so rude about it but the manager did come over and apologise and offered us a new one bare in mind we asked for it medium cooked the next one came out blue so we sent it back to be cooked again come out rare we asked for the broccolini to be soft come out hard and almost raw we was offered 20% off our bill which I don’t think we should of paid for it at all honestly awful expertise never will go back.

Everything was great. Robby, the best host ever, did everything above and beyond for us to get a table. Food was great, but his amazing service was even better! We couldn’t thank him enough..

Robby best host ever. Thank you you made our day

Great hospitality when choosing cocktails

Lovely food with outstanding service

Igloo private space is so pretty and perfect for a special gathering. The service was good and the foods are delicious but a bit overpriced. However we really enjoyed igloo dining.

Food was great. We had an afternoon tea and it was served lovely and tasted great. Good value for money and lovely setting

One of the best cocktails experience in Oxford

We first went a couple months ago - the service was poor and slow and they didn't have some of the food we wanted or a bottle of prosecco! we received a 50% voucher for something, so we tried it again, - as it is lovely looking in there and the food is nice - again, poor service. Just slow - had to keep asking for drinks or water. My sister then received a voucher off thing, so as a family before a show went back - third times a charm. The service was worse! Just really slow and poor. It took 45 minutes for my partner to get a coke. Even though the rest of the party had all their drinks - we asked for it multiple times. clearly was a tough task! - it took an hour to take our food order. food didn't come out at the same time. Mine came out about 10/15 minutes after everyone else's. Food was always nice - the staff were never particularly rude, but just slow and seemed to ignore when you asked multiple times for your drinks. As this was the 3rd time, as I get everyone has a bad day at work, people/places deserve a second chance, they got there's and based on 3 experiences I won't return here based on past experiences. its not even a cheap place - and we removed the service charge on last visit. Shame.

As advertised, Victors is a beautiful venue with stunning decoration and a lovely aesthetic. However, this is where much of the romance stops, unfortunately. We had ordered drinks and food, as the food starts to arrive we realise we haven't had our drinks. Only after an enquiry & 10 mins later did our drinks arrive. This is not normally too much of an issue, but at somewhere so prestige, you'd expect different. The food was pretty average. The calamari was rubbery & flavourless; the sushi was hit and miss at best, with some of it being deep fried to within an inch of its life and very chewy. Some of the dishes weren't seasoned well and required additions to make them enjoyable. Service from our server was impeccable, she was lovely and really friendly. However, the service from other staff left a lot to be desired. Drinks were basically thrown down at the end of the table. Finally, while this last point isn't necessarily the restaurant's fault, it's worth noting. As this was a Saturday evening, it was rather lively by the bar and throughout the restaurant, which was to be expected. What wasn't expected was cocaine all over the hand dryers in the toilets, people smoking cigarettes in the male toilets and toilet roll, urine and water covering the floor of the cubicles all of which was occurring at 9pm. Overall, disappointed as expectations were high.

Food was very disappointing considering the layout of restaurant and everything else bacon was cooked no crisp pancakes were meant to be American but were tiny and undercooked overall was not pleased and frankly as a chef embarrassed for the plate I was presented I so hungry so eat as much as I could and paid bill but probably won’t come back the pics on site and even the restaurant was so beautiful but let down with a dish I have had better a greasy spoon in al honestly no photos as could not bring myself to o that to my camera overall foh staff are great but obviously no consistency in kitchen but not worth the money paid at all

Very disappointing service. Waitress took very long to bring our drinks. My wife and I had to remind her to bring the drinks, seems that she had forgotten. I specifically told her not to add ice in my coke, yet she still did. I had to tell her to remove the ice. However the biggest con is how they advertise for the Tomahawk steak. They advertise the Tomahawk steak at £42,50 for 2 people p.p sharing (very vaguely worded) but when you get the bill, you pay twice the price(£85) because then the waitress tells you that the "p.p" means that it is £42,50 per person. As a customer, we would appreciate it if you were more clear with the price of the Tomahawk steak. It feels as if you are conning your customers when you advertise it like the above-mentioned. The steak was also not worth the £85. We asked for it to be medium rare, yet it still looked very rare and strange enough also very chewy.

We went to Victors for valentine’s day, and I must say we were disappointed. They had a live singer in, who was very talented and it was a nice touch, however, it was far too loud. I couldn’t hear my partner opposite me, neither could the couples either side of us. Halfway through our meal, we ordered another set of drinks, these were then forgotten about. About 20 minutes after we’d finished the meal, our plates were finally cleared and we asked the server to see what had happened to our drinks. Another 15 minutes later, they bought the drinks to our table and we were then asked to leave so they could use the table for someone else, despite the error the staff had made. We then had to go and awkwardly stand in the corner to finish our drinks off. It’s a shame as the food was lovely but the service was poor and I feel being removed from the table even though the situation was out of our hands is unacceptable.

As always, friendly service and great vibes…

We had a meal here last night. The food was good but not outstanding. The service was friendly but we felt rushed through the meal; we knew we had a 90 minute booking (and paid £40 deposit for the table) but didn’t expect the taste of dessert to still be in our mouths by the time we paid the bill. Given we spent over £100 on a meal for two, the fact that we were in and out in 70 minutes was a bit disappointing. We probably wouldn’t go again.

What a fab experience....Brilliant food,packed with amazing flavours at the Victors restaurant in Oxford.Sat in one of the igloos outside which was snug with a heater, blankets and candles...very romantic.Our waiter and waitress were Lyu and Francesca, they were very friendly,polite, helpful and served us with a smile....a real credit to the team.

So I booked Victor's after seeing the photos of the food online and had high expectations upon arrival we had to wait 20 minutes to be seated, don't get me wrong the staff were very friendly and working hard, so we ordered fillet steaks for both of us and fries when the food came out I could not get my breath £211 for two 8 ounce fillet steaks and some McDonald's fries and 2 bottles of wine. What an absolute joke I can't get my breath at the audacity of the place charging that much for such a pathetic meal, there's not a chance I'd ever waste my hard earned money at such a place, when the night before I paid less money for 2 starters 2 mains 2 sweets and 2 bottles of wine at no 1 ship street and it was incredible, the only reason I'm giving it 2 is because the the steaks where cook properly, steak and McDonald's fries 🤣 what a joke of a place

We enjoyed a fun brunch with friend Great service from Liza Food was great Service was fast and food was lovely The igloo was a great addition

Ok, nice place that’s recommended by someone local. Great location in the Westgate Mall in Oxford. Love the decor and the atmosphere. However what really got to me was the food and the restroom! I’ve been told there are good burgers in England since there is such a big pub scene everywhere so I decided to order that (The Victors Way Burger). My wife got a few apps, tuna tartare and crab yuzu taco. The waiter tried to persuade me to get their cowboy steak which I saw on the other table looks amazing, however we stuck w the burger and apps. While we wait for the food I witnessed the steak from the other table was sent back twice and then the table did not want it anymore and left the restaurant, probably w complimentary drinks. Either they found a way to Scam the restaurant for free food/drinks or the cowboy steak they highly recommended was the worst thing ever.. who knows. When the apps and burger came out the first thing I noticed is how pale my burger looked as if it never saw the light of day and there’s no additional toppings, nothing.. just a pale burger w sauce. The fries are just as underwhelming as it reminded me of McDonald fries. The description of cheese pickles onions and all that jazz was basically all mushed into the sauce. I asked the waiter about the burger and he said that’s how it is.. I’m like really?? Can you at least give me toppings like lettuce tomato etc? And maybe even toast the bread so it looks somewhat appetizing.. he sent it back and brought it back w lettuce and tomato.. so it’s now a pale burger w lettuce and tomato and mcd fries.. The tuna app was decent but the taco was bleh. All this w 2 drinks for over $100 US. Not worth McDonald’s quality food. And the bathroom? I know usually bathrooms would have a scheduled checklist to check the cleanliness but I don’t think this one has it. Not trying to be mean but hopefully they can QC this as much as their atmosphere, and don’t forget the food :(

Meh. Kind of expensive and food is not that good. Had the chicken burger with potato bun. it was kind of greasy and the bun was just a regular one

Absolutely gutted. Rare night away from the kids, just wanted to take my woman for a special evening to a swanky restaurant for a top notch steak but apparently was too much to ask!! Tomahawk steak 1kg sharer ordered medium rare came out blue. On bringing up with our waiter he agreed and said he would send it back to 'go back in the oven' 10 mins later came out still very rare. All they could offer at this point was to 'pop it back in the oven to cook longer' whilst we could see all they had previously done was chuck a load of salt on there to crisp it up. Absolute amature bodge job never in my life have I left a resteraunt so starving.

Went for dinner during the January sales 50% offer, and I’m glad that it was during a sale because we didn’t have a good experience. Pros: -Starters were okay (yuzu crab and prawn tempura) and came out quite fast Cons: - Waitress was quite brash and not very friendly - Our main course took over an hour to come out, I think they just forgot about our order so I had to go chase the waitress. They didn’t come back to tell us when the food was going to come out either, I had to go chase again to find out if we were getting our food - Thousand slice potatoes was really greasy and I couldn’t finish it, the tempura was like 3 bunches of spring onions and was all undercooked. I was hungry so I finished half of it and my partner ate the other half, whilst I had his dish because I couldn’t have anymore of the greasy dish. We were sat waiting for our food for ages whilst the people next to us got their food and finished it, and we still didn’t have our food. Overall, not a good experience and we wouldn’t come back again.

Lovely food, attentive staff, fixtures and fittings could do with a dust!!

Great lunch with friends in a Victors Igloo. Cosy on a miserable day.

Very small portions, meal uninteresting expensive for what you get Won’t bother again

If you're after an afternoon tea to remember, this is the place to be! Courteous staff who were always on hand to get you further drinks etc. Afternoon tea included unlimited hot drinks. Food was incredible. Will definitely book again. Very easy to inform them of a fish allergy and the offending salmon was taken off the tea tray we ordered and replaced! I wasn't sure how to book the domes outside but I'm sure it's just a matter of a phone call. Easy to find and parking is in the Westgate.

Unique atmosphere. Tea and wine were great. We went also for the biggest option of sushi and it was nice, but really small, also not that tasty as it can be. But it was served with style 😎

Had a wonderful 3 courses yesterday lunchtime 22nd Jan - food and drinks were amazing and served by the wonderful Andrea she really is an asset so friendly knowledgable and kind to us - our Turkish friend who we bought with us (and owns a restaurant in Turkey) was also very impressed with the service well done and thank you we will be back for sure 👌

Amazing service , thank you to Andrea our waiter for amazing recommendations and being so attentive

Great food, great atmosphere and very friendly staff specially our waitress Mariane was very knowledgeable, approachable and very friendly with a wonderful smile always.

Delicious meal and excellent service

Alayahs service was beautiful she helped us out when we’re confused

Alayah service was beautiful today ! 10/10 served us are drinks fast we really appreciate It

Lyu was the best waiter ever! So enthusiastic, so knowledgeable of menu great person, would recommended you as employee of the month!!

Visited Saturday for my daughter’s birthday. The staff were all amazing and attentive. Food was swift and delicious. Will be going back very soon! Thank you to all staff involved!

Popped prior to cinema, great food and service. Met by a very hard working Lyv who was professional and warm

Friendly staff and lovely food ! Visited on Saturday and it was amazing !! Robbie was a very kind and welcoming member of staff

Robbie was amazing. Extremely nice and super welcoming. Food was very good and atmosphere was perfect.

Lovely food and amazing service from Shaun, plus awesome cocktails!

Lovely 3 course meal, all food and drinks were delicious especially the vanilla latte martini and Kiss & Candy! The waiter Shaun was so friendly, helpful, and attentive - thank you so much for your service! 🫡 🥰

Service was great. Food was overpriced, undersized and lacked any seasoning whatsoever. £28 lobster mac and cheese was the size of a side dish and had no salt at all. The food also came in less than 10 minutes on a Saturday at 8 pm so it's clearly not made fresh to order. The food was nearly inedible. I would not recommend it. Spent over £100 and it was a very disappointing birthday meal. We ended up going next door to the Alchemist bar and ordering snack food there. Much better quality and far cheaper! Avoid.

Although Victor‘s a lovely venue for a celebration we were not overly impressed this time. We had a pod for that bottomless brunch experience. Due to how cold it was the heater provided wasn’t enough, there were blankets but it was how quickly the food became cold that was the problem. The service was very good. But a small heater on the floor in a pod isn’t enough please consider something more suitable.

Beautiful brunch, snow globes were nice and warm. Kept drinks coming. Archie was a star, deserves a raise i reacon.

Great place, lovely food and nice servers, sometimes a little loud as there's a lot of people there but it's still enjoyable and me and my partner love it.

Love this place usually, however, tonight the food was not as expected. As I write this my brother is currently throwing up due to undercooked squid. As an avid seafood eater, he asked me to try and I spat it out almost immediately, due to the watery sour taste. Both my wife and I’s salmon also showed traits of it being undercooked however, it was inconsistent throughout. The birthday boy, down with birthday food poisoning, courtesy of victors. Please contact me or my wife Melissa on how you can compensate here. Aside from the above, always good atmosphere, service could’ve been better, water filled up once, different waitresses throughout.

Dined here for lunch with friends, really lovely venue with beautiful decoration which sets it apart from the other venues in the area. Our waiter was quite attentive, checking everything was ok and the food was delicious. I had salmon teriyaki which was stunning, the sauce and the fillet were fantastic, the side garnish could’ve been a little bigger for the price (£22) but all in all very tasty. My only slight remark would be to improve the system whereby people with bookings are asked to wait, there is no space at the bar to wait which isn’t a great welcoming experience, although as we needed to visit the toilet it wasn’t too much of an issue but it could’ve been a little uncomfortable.

Had a lovely meal with partner. Had a server called Lou and he was very polite and making sure everything was OK. Food was great and had a lovely evening.

Alayah has great service. Definitely will be coming back

Alaya was incredible and very welcoming. Lovely place

Our recent visit was lovely! We were seated in the perfect spot, and were served very delicious food, which we enjoyed thoroughly! Our server was Abhay, and he was brilliant! Very attentive and polite! Definitely recommend the popcorn chicken to start with!

Sub par food and way overpriced ! Service was miss and hit. Also the reception could have been a bit more welcoming.

Had an amazing time had a private pod which was delightful. Our waitress Andreea was so attentive and friendly. Will be visiting again

A Fabulous bottomless brunch! Liza our waitress was Excellent! Food and drink perfect!

Lovely surroundings, unfortunately service is VERY slow. 3 evenings in a row, and it was the same slow service each and every time..

We had a great experience. Came for drinks and our waitress Ava was very nice and attentive and made sure we had everything without needing to ask!

Server Ava was brilliant, helped us make good choices on what we wanted and helped us when we were confused! Would definitely visit again due to her amazing service !

Nice place to eat but menu is very limited for those that have dairy intolerance, whilst it’s easy to see what meal contains what ingredients using the code the restaurant chain really needs to address people’s dietary requirements… 1 sauce out of 4 to go with steak and 1 dessert plus a sorbet or ice cream for the dessert menu, menu needs a rethink

Recently had a lovely Afternoon Tea here with friends for a significant birthday. We were booked into one of the igloo’s but unfortunately the day we went was stormy and they had had issues with the electrics and so we couldn’t use it. Staff were great though they had reserved us a table inside and furthermore gave us a round of drinks on the house for the inconvenience. Food was also really delicious and beautifully presented. The only downside, it was very busy in the restaurant so the noise level was high and this was something we wouldn’t have had if we were out in the igloo.

My vegan burger came with some lettuce in a cheap bun, and a substantial portion of chips. I was disappointed there was not some other salad or vegetable on the plate. £18 seems a lot to pay for this disappointment. I ordered a raspberry baked alaska as dessert because we were still hungry. What a disappointment! A digestive biscuit with some ice cream on top, and some uncooked sugary soft meringue piled around it with some charring to make it look like an alaska, although it hadn't seen the inside of an oven. As for the raspberries? There was a dusting of red powder on top, but no actual physical raspberries. The finishing touch though was the cress garnish! Cress!! What does that have to do with baked alaska? This was a very disappointing meal and not worth the money.

simon,carmen,robbie was a very good service people and was very respectful and was great i was in one of the bubbles it was amazing and would definitely do it again came with blankets cushions and an alexa

Had a lovely time here for bottomless brunch as a Christmas celebration. Our server Jess was amazing, always making sure our drinks were topped up and that we had a great time. We loved being in the igloo, the heater made it nice and warm and it was great that there was a speaker there for us to play music. The food was delicious, would definitely come back here and recommend it to anyone.

Simmon was a really funny and amazing server and great atmosphere .

Archie was wonderful! Great service

Wow wow wow! What a sensational time at Victor’s today! We were able to upgrade to an igloo for our festive afternoon teas. Lovely food and ambience, but WHAT an incredible service experience. Every member of staff was attentive, polite, professional and friendly. We felt really well looked after. Thanks so much, Team Victor’s. You were FABULOUS 🤩

Good location, nice ambience , however the food was extremely disappointing as well as the service was very poor. Attaching photo of my Christmas turkey dish

A pretty restaurant with friendly service , quite busy presumably the location and decor . unfortunately the food is infinitely disappointing and underwhelming in every sense . Small portions , not cooked with love , lacking flavour and finesse and rather more pose than pizazz , also very overpriced for the quality. A totally disinterested response from the head of staff signalled a complete disregard and disrespect for the clientele which I found very disappointing. I usually only post complimentary reviews on businesses but this time felt compelled to write as we had been really looking forward to our evening . Very amateur treatment from victors . We won't be returning .

It's nice but be sure to order a lot and spend a lot for a decent size meal. The champagne cod is literally a piece of cod, not garnish or anything accompanying it. Also almost no gluten free options.

Very beautiful restaurant inside and out. Polite and accommodating staff. I would recommend calling to book afternoon tea because I thought I booked it a day in advance through the website but it was not added to my table reservation. I was grateful that they were still able to accommodate me and serve the afternoon tea selection. I was alone so that may have helped. I am from a country where you simply pay at the counter and leave and I found them to be very slow to give the bill after requesting it and then return to take the payment. I could also hear the surrounding tables complain amongst themselves about the wait. The afternoon tea selection was fine, nothing special. The dishes the tables around me were served looked fab and I am keen to return to try the menu and a few cocktails.

Good food, good service, although food is a tad more pricey than similar restaurants elsewhere in Oxford

Great experience and food everytime

Had a christmas do here. Not sure if the food was done specifically for that, but it was definitely lackluster.

Liv was amazing, she has amazing knowledge on the food and drink menu. Well done Liv great work! :)

Sadly I had booked for 4 of us to have our Christmas meal off the Festive Menu and when we got there were told it was only for groups of 8 or more . I didn’t see this on the menu that was online so we were very disappointed and if choosing seperately for the same food would mean paying lot extra for sides to make up the same meals which seemed unfair . The service was poor and that added to the disappointment. Not a very enjoyable experience which was a shame as I had booked knowing the other 3 friends hadn’t been there before and I thought they would love it , but it didn’t live up to my previous visits sadly !

Came for a lovely meal this evening. The food and service was exceptional. Our waitress Carmen was lovely and couldn’t do enough. We will return again very soon!

Fabulous service, delicious food, absolutely nothing not to like.

Andreea! What can I say this lady made our evening her service was fantastic! I have eaten a lot in Victors and hands down Andreea has the best service! So attentive and service was fast! The 3 Merry ladies x

I went for lunch with friends here yesterday. After paying for the meal I had £100 taken from my card, despite attending the booking! So far no one has been in touch to refund me.

Terribly overpriced food of poor quality, with tacky decoration and noisy crowds and loud drunk people. Keep away.

We love Andrea!!!! She went above and beyond! We were visiting from the US and she made us feel so special and welcome!

Tasty food, amazing service and lovely atmosphere. Great service from Andreea and she even provided us with an extra free drink as it was two of our guests birthdays. We will definitely be back! Thank you so much.

Lovely restaurant, always make you feel welcome and are great with children too- they are treated respectfully. Staff fantastic and Jess is amazing! So attentive and thoughtful. Our go-to place for a guaranteed amazing meal!

Excellent service, good menu with plenty of choice. We had a very enjoyable evening.

Excellent attentive service by Jess, thank you x

Andreea and the rest of the team were fantastic, would highly recommend for anyone organising an event or brunch!

Jess was lovely for the whole time we dined with victors, smiled the whole way through and gave amazing recommendations, even finished the evening with a good luck plate as I was on my first date which a lovely gesture and one I’ve never received before. Will definitely be coming back.

Andreea was very nice and very friendly 👌 👏 👍Many thanks 😊

Jess was a lovely server for my birthday dinner, i was treated to 25% off and candles in sll my food

My husband booked this for my birthday meal hoping for a nice romantic restaurant for our date night. Far from romantic when people are smashing the shots and getting rowdy. The music was so intense like we were in a club, not the type of music to enjoy an expensive 3 course romantic meal. The service was god awful, so we stayed for drinks and took ourselves off to a much nicer place! Not what we expected after seeing pictures of the restaurant.

Great food and brilliant service and atmosphere. Andrea was amazing, very helpful and friendly. Recommended the best food. Thanks <3

This restaurant is absolutely beautiful, the food was lovely but service really let it down We visited mid week it was not busy and there was plenty off staff yet they where so disinterested Don't be in the service industry if you do want to give good service. I'm also extremely annoyed service charge was automatically applied to our bill and I wasn't given the option not to pay it. I have no paying service charge when service is good Overall on the fence on whether we will revisit

Andreea was lovely and treated us so well.

Victors is just the best place. Service is top quality and the food is always brilliant. A lovely fusss made of my wife for her early 40th birthday.

Was a birthday treat & we had a great evening

The service was very rude. Had an attitude and didn’t wanna work with you. Wouldn’t reccomand this place especially for big groups of people.

Overpriced food. The live music was so loud you couldn’t hear anyone talk. The atmosphere was awful. The service was awful, one waitress snapped at a member of our party at the table. I wouldn’t speak to anyone like that, let alone a paying customer. It was a graduation meal for a 22 year old who was initially refused a drink at the table with her meal whilst seated with family despite that being allowed in the UK without a valid ID. Then it required discussion with about 4 different members of staff to rectify this even though at the door we were told her lack of ID wouldn’t be an issue. Would never recommend, staff are rude and we were made to feel very unwelcome. Would advise anyone looking for a meal at the top of Westgate looks elsewhere

Lovely spot and decor. The Victors burger @£18.50 however was completely under whelming ! It made other chain burgers look like fine dining.A bland burger in a bun with a thousand island style dressing / no salad or relishes. Accompanied by a pot of anaemic skinny fries.

Ilona was great and food unreal got to try the tempura French beans, unexpectedly fantastic, thanks again Victors for looking after us

Would not recommend if you want a nice peaceful meal! They mistakenly gave our table away to someone else so we had to wait at the bar until they had sorted it out to which they forgot about and I had to ask again of when our table would be ready. They have a live DJ playing from 8pm but the music was so loud you can't hear the person next to you, it's more like a club. The food was mediocre at best, the burger was tiny with no salad, the chips were undercooked and pretty sure they were McCain chips. We refused to order dessert as we didn't want to be in there longer than we had to. Definitely more of a bar than a restaurant.