Based on 4.394 opinions finded in 2 websites
Based on 4.394 opinions finded in 2 websites
Nº 167 in 1366 in Kensington and Chelsea
Nº 2 of 9 Spanish in Kensington and Chelsea
Opinions
The burgers are delicious. Potatoes cooked in peanut oil. Ambiance may be improved. Clean.
d turkoglu . 2025-03-30
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First time I've had a Five Guys burger. Amazing! Decent prices, good ingredients and tasted fantastic!
Dave Dave . 2025-03-29
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Great food and LOTS of chips 🍟🍟🍟🍟🍟
Phil Gladman . 2025-03-27
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Shalah and his team were amazing! Thanks so much?
Periklis Kemos . 2025-03-20
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The staff is friendly and the burgers are amazing but the fries were soggy to the point of barely being cooked and all the sodas we tried tasted off. At this price level I expect better.
Alfred van Kuik . 2025-03-20
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Expensive prices for the product they serve
Uriel Solimei . 2025-03-20
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The staff is extremely helpful and kind.The place is clean and the food is amazing.I suggest it to anyone in the neighbourhood
Lucas . 2025-03-14
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Complimentary peanuts are great. Burger is filling.
Kemal Vatansever . 2025-03-13
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It was the most delicious cheeseburger I have ever eaten. The tables are not very comfortable and it is stuffy inside.
Sinem ŞAHIN . 2025-03-10
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Bit slow but the cajun fries are 😍
AcridDragoon . 2025-03-09
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This is the best place to eat burger and fries with milkshake. I was just passing by and came here to have some chips only but after having such a good welcome by the manager and QC on the shifts changed my mind and I bought milkshake as well. It was such a quality fries I have ever had and an amazing milkshake. I would really recommend everyone to go there to spend quality time while eating something. It's really worth the money you spend.
Mr Bhavik Rathod. . 2025-03-08
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The best burgers I’ve ever tried!
Tako . 2025-03-05
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A classic. Like fast food, always good. He saved us from the rain. However, I recommend not taking refills.
Anna Marzaduri . 2025-03-04
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What an amazing service! From all the five guys that I’ve ever visited this was the best!! Thank you!!!!
Deya Salazar . 2025-03-03
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Shalah service was on point made me feel really welcome aswell as my grandad , was so keen to explain a few things about the franchise . Absolute top dog
KyleRundlett . 2025-03-01
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Served very quickly and great food
Lola Foster . 2025-03-01
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Amazing service from the team. Couldn’t decide what to have and they very patiently talked me through everything!
Elena Anisimov . 2025-02-28
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Amazing food, place is clean and staff is very friendly. Would definitley recommend!
Nia Nedyalkova . 2025-02-28
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Very good experience...honestly made my day! I recommend this five guys delicious food and very very friendly and kind staff, congratulations to the manager.
Paduret Lorina Andreea . 2025-02-28
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Very good service and the food came out on time. I will come back soon again because I live nearby and I was happy with the service provided. Thank you
Irina Baroana . 2025-02-28
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AMAZING FOOD AND GREAT CUSTOMER SERVICE WILL BE BACK
Ashlee King . 2025-02-28
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Excellent experience... very good food and very good service. Thanks you guys!
Marius Dan Niculescu . 2025-02-28
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Super expensive and noisy fast food, no toilets and super loud music. Basement room, a real nightmare.
Carole Pinto . 2025-02-26
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Super nice staff and great service!!
Ryan Hosinipur . 2025-02-24
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I have been to this Five Guys twice now and it is always 5 stars from ordering to eating. The location is great. The photos I took are of empty foil because who is going to take pictures of food getting cold? Anyway I am 40 and the artwork on the pin board is way superior to mine lol but a contribution non the less. LOL
Charlie Fleming . 2025-02-22
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Very crowded and no places to sit
Antonio Pereira . 2025-02-22
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Music is too loud, really loud. Ruined the experience. Surely if I care about my food also care about my ear drums.
Arash Emad . 2025-02-22
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I have been to this branch many times Randa and Amar make it feel like a local independent. Not a multi site chain. You have two great colleagues there!!!!
Paul Owens . 2025-02-20
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Review in Portuguese, as it was the only place I visited in London where I was served in my native language. I was happy and felt welcomed. Incredible snack, wonderful potatoes.
André Machuca . 2025-02-12
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Super friendly staff, fast service
SheIsUnknown . 2025-02-12
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Overall not bad, I didn't appreciate the sandwich packaging, which when closed with foil stuck to all the cheese and moistened the bread. Also, the bacon was a little burnt. The chips go up a notch, they are devastating, the best I've ever eaten. They are also very abundant and generous with the portion, it's worth stopping by even just for those.
Martina Cortese . 2025-02-10
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Too bad for nothing! Expensive and for quality....same as Mc Donald's....we paid 43 pounds for 4 Burgers and 1 fries. Mercy
Sofia Filip . 2025-02-10
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Best 5 guys! So nice and give extra fries always
Lily Panabaker . 2025-02-09
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The best team! So accommodating to us!! Made our evening so much better- delicious food!!! Pranav and the lovely lady were so nice!!!
Olivia Warren . 2025-02-08
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We visited this premises on 7th February at 3:30 pm. The black lady on the shop floor, who was cleaning the tables and floors, was quite rude and had an unpleasant attitude. It felt as though she was working there as a form of punishment. I asked her to repeat where the toilet was and if she could kindly sanitise the tables where we were seated. Having worked in hospitality for over 15 years, I would never have permitted my employees to behave in such a manner.
BW . 2025-02-08
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This branch’s staff was so sweet and accommodating. Cleon was very friendly and my food was perfectly done, hit the spot🌟 Thank you!
L . 2025-02-06
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NOT SAFE TO GO THERE, I GOT ROBBED BY TWO GUYS IN THE RESTAURANT. THEY WOULD ACT LIKE THEY NEED FOOD. NEVER TRUST ANYONE. STAY SAFEEEE!! THE WORKERS ARE SUSPICIOUS. They called our order number but it wasn't there and then the thief approached us to grab the phone from the table. And i saw one of the workers talking to one of them. THE WHOLE RESTAURANT IS SUSPICIOUS. BAD SECURITY.
F Y . 2025-02-06
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An alright place to grab a quick bite to eat. Not sure why I was charged a 20% tax on my total bill, but I was satisfied with my meal
Catherine Montoya Colorado . 2025-01-26
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Great service from Pujana! Lovely staff!!
A&A Records . 2025-01-21
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Great food, great service !!! Fun staff, Maria and Carmen, made my day !👍😂
Virgil Calin . 2025-01-20
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We had a great time in this restaurant. A first for us at five guys! A very welcoming, pleasant and responsive team! The homemade fries are delicious just like the burgers!
quentin le douarin . 2025-01-19
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Terrible place - no one at the till for over 10mn
Cécile Renaud-Glorieux . 2025-01-17
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Excellent quality of food, autonomous service available, but there are others with better views
Enrique Huerta García . 2025-01-16
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Great burger with fresh ingredients. Really well made, and the staff all seemed to be in a good mood too.
JP du Plessis . 2025-01-16
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Good Customer Service by The Tall boy On the floor Vishal Thanks a lot
Shrijana Ban . 2025-01-15
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Shalah gives us really good service like by mistake I dropped my mistake somehow they gives me new one also give us good customer service through whole processes like ordering and service
Divy Prajapati . 2025-01-15
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Nice staff, fresh food, plenty of seats and crayons and cards for kids to draw. It might look expensive but the quality is quite high so the value equals the price.
Lokita Ls . 2025-01-14
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Absolutely love this Five Guys for a special treat! The staff are super nice - especially Mariana!
Elisabeth Rushton . 2025-01-10
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Most expensive burger on earth!! $27 for a plain burger, fries and a drink!
Nico De Laurentiis . 2025-01-05
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Not even the 11 M was as hard as the bacon on the hamburger, almost €20 for a hamburger with a drink on top, as I said, the hard and dry bacon! The place is dirty and a little claustrophobic, the only acceptable thing was the potatoes!
Joan Calvet Alcaide . 2025-01-05
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A fast food restaurant, very good hamburgers and fries. Refillable drink as many times as you want, and self-service nuts. I don't give it five stars because there is only one ordering machine, they should install some more to speed it up.
Asun Enriquez . 2024-12-31
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Panini e posto veramente che merita. Personale veramente gentile e prodotti di qualità dal pane ai salumi. Servizio veloce e cordiale.
Francesco G . 2024-12-30
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The hamburger is really delicious and you can choose from countless flavors of soft drinks, but the fries are a bit overcooked and - maybe because of the location - the pricing is not a little overpriced. Family of 4 / 4 menus = £85-90. The place itself is easily accessible and clean due to continuous cleaning.
TheValkyr81 . 2024-12-29
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They truly made my day! As an international student, this was my first birthday away from my family. While waiting for my burger, holding a small birthday cake, a staff member asked what the occasion was. When I told them it was my birthday, they all burst out with a loud “Happy Birthday!” and even gave me a free drink. Their kindness and genuine wishes brought me close to tears. Unforgettable birthday for my life!
Jiaxuan Liu . 2024-12-28
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My daughter got food poisoning from a hamburger she had here last night.
A . 2024-12-23
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The place is a bit small, given that it is below street level. Sandwiches small to medium but still good. The refill service is more fun than anything else. It allows you to try many flavors of drinks that you would never find in Italy. Medium-high prices (on average for London anyway). For sandwich, potatoes, drinks with refill service they start around €20.
lorenzo_ borsini . 2024-12-23
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One of the many Five Guys of London. Avoid if you are claustrophobic because you eat in the basement
Matteo Grazzini . 2024-12-18
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Great staff, handled very slow order couple in front of me very well!
Chris Watts . 2024-12-12
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The best baconcheese burger ever! ♥️
GiU LiA . 2024-12-08
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Ogni volta che vado a Londra passo da Viandas e prendo un bocadillo con prosciutto crudo e una birra spagnola. Il negozio si trova all'uscita della stazione della metropolitana di South Kensington - ( zona musei ) -. Il banco dei salumi è davvero irresistibile. Non ci sono posti a sedere. Il personale è gentile e simpatico.
Giorgio T . 2024-12-03
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Was really impressed with the burger and service. Fast and good quality. I'm keto and they had lettuce wrapped burger. Super happy. I love that we can add as many toppings for no extra charge. The burger is expensive but quality.
Mirna Theophanous . 2024-12-02
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A normal fast food restaurant with higher quality than normal but the prices are really high.
Mizuiro . 2024-12-01
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We ate there during our trip to London because it is very close to the Natural History Museum. It is a small place, in a basement, something you have to take into account if you are claustrophobic. Despite being packed when we were there (noon) the place was very clean, there was always a person cleaning, as well as in the bathrooms. It didn't take us long to order or to be served, which may be expected, but sometimes "fast food" doesn't work out, especially if it's in places with a lot of people.
Aurora . 2024-11-19
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One of the well-known burger restaurants that you should try in London One of my choices is the sandwich with lettuce
Dina Mohd . 2024-11-18
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Loved the service. We always come here. The staff is very sweet especially Dennis.
Vinod Kumar . 2024-11-17
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Once again very good👍👍👍 Drinks can be refilled for free 3,4,5 times as often as you want😉🎉
Christian Mikoteit . 2024-11-16
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Good burger - good service and location.
Peter Simmonds . 2024-11-15
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Kenan abi the tough lion claims it tasted very good, he was there himself and ate his Chili Chesse Burger menu appetizingly and recommends it. I'm writing the review for him because he has a spelling error. Kind regards
Murat . 2024-11-15
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Clean enough but the tables are weirdly cramped.
Shells T . 2024-11-14
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The place is always crowded because of its proximity to the metro and museums (V&A and Science Museum) but the welcome is always great. Fast and efficient!
vicky - (luxicky) . 2024-11-10
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Amazing customer service from Dennis who was very efficient and friendly. He made it very quick and easy. Incredible food.
Randall Reviews . 2024-11-09
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For a burger chain, they're not that bad.
Jose nicolas04 . 2024-11-08
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Incredibly friendly and lovely service (Denis being a particular standout)! Really couldn’t recommend this place more 🙏❤️
Cosima Ramirez . 2024-11-04
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Dennis was a great guy, really helped with my food selection hurdles and showed great customer service!
Darren Nkamga . 2024-11-03
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Very good but very expensive for a burger
Corinne Aubry . 2024-10-30
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I’ve never had such an incredible experience at 5 Guys. The workers Maria, Caleb and the others working on the night on Monday the 21st of October are some of the kindest people I have ever spoken to with the best service I may have ever received. Will defo visit again.
Alexios Sheppard . 2024-10-21
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I tried ordering a chicken burger but they refused to give us one because they are vegetarian. They didn’t want to touch the meat.
Grace Oloane . 2024-10-20
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But I loved her so much that it didn't matter because five minutes with her meant ten hours with anyone else. You understand that level of vibration I had never had at twenty years old. I had been with quite a few girls.
Gabi Seguí . 2024-10-20
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Very tasty burger 🤤 nice atmosphere, excellent service 👍
Kcia . 2024-10-20
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It cannot be said that you eat badly, good quality products but you know you pay for quality, so know that you will spend more than classic fast food.
Alexandro Boscaro . 2024-10-19
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Amar and Denis were super helpful with great service. Best branch of five guys. Must visit and recommend getting the milkshake and fries.
Anjalee Chaurasia . 2024-10-17
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Excellent food and great quality with amazing staff such as Hemant and Shalah
Henri Dubier . 2024-10-16
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Five Guys is a hamburger chain that I like. The meatballs are juicy and juicy, and the potatoes are delicious. Perfect for those who are bored with other big brands.
Hakan Aygun . 2024-10-16
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Very good. Tasty and they had very big portions
Κυριάκος Αιμουχίδης . 2024-10-11
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Thank you Denis for the great advices for the burger and the service!
Stanz . 2024-10-10
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Volví para otro sándwich: super conveniente como al lado de la parada de metro de South Ken. Tuve el sándwich estándar esta vez que era agradable, mejor relación calidad-precio que mi anterior en £ 6. 50 . Era una orden para llevar otra vez. Análisis anterior: Situado fuera de la calle peatonal en la estación de metro de South Kensington. Precioso desplazamiento de todo tipo de carnes españolas. Interior es generalmente vacío de clientes. El bocadillo de pata negra es increíble. La carne es verdaderamente especial y viene con un precio de £ 13. 50 . Es del tamaño de un sándwich normal. Pan integral sin mantequilla. Increíble sabor, pero usted paga el precio por ello!
Travellingdoc . 2024-10-07
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Limited veg options. Tried the cheese veggie sandwich which was decent given the price. Visited on weekday in evening and had ample seats downstairs to choose from.
Utkarsh Rawat . 2024-10-06
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First experience at Five Guys and I was positively surprised. The snack is great! Burger, large quantity of fries, refillable soda and... peanuts, which is the franchise's signature feature. The service was also very good. The atmosphere is pleasant, and this store is in excellent condition. I recommend.
Arthur Santos . 2024-10-03
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Abbiamo mangiato un ottimo bocadillo, il ragazzo che ce lo ha preparato parlava benissimo italiano e spagnolo! Clima amichevole ed ottimi panini! Consigliato anche per acquistare salumi, ve ne erano una grande quantità!
Linda . 2024-10-02
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Ottimo panino con prosciutto, personale simpaticissimo, prezzi ottimi, per una cosa al volo ve lo consiglio vivamente
Simone85 . 2024-10-01
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The best five guys experience! Amazing customer service!
Isabella Pendleton . 2024-09-28
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Great place! Staff so friendly and helpful always and the burgers are delicious! Definitely recommended!
Prodromos Antri . 2024-09-23
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My burger laid 12 minutes in front of my eyes, with bacon (… cold) on it because the meat wasn‘t ready. I got the last fries which stand also 12 minutes under the heating. Table outside was dirty. For 22£ … unfortunately not the best 5 Guys experience today :(
B. A. . 2024-09-23
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Staff were too busy making food for their colleagues so they messed up my order , after a long wait time as the patties they put on to cook were given to their colleague for his lunch so they then proceeded to cook the orders , my order had the incorrect sauce , the cheese was melted and was over all cold would not comeback to this location
Fabflexfemfit For fit . 2024-09-22
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To tell the truth: it's not worth it. Very messy and the environment is half dirty.
Rodolfo de Vries . 2024-09-22
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The products are nice and satisfying, just a little expensive.
LONRADA MERAK EDİLENLER İNGİLTERE . 2024-09-16
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Had a milkshake (vanilla strawberry and cranberry) and it’s good!
Ivy Lin . 2024-09-08
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Excellent service, super friendly staff, 100% will come back
Arthie Samueli . 2024-09-05
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Beautiful clean restaurant. The staff here were so nice and helpful and the food cooked to perfection.
Aidan Toner . 2024-09-01
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The dude with the Bulgaria 681 tattoo was really cool and provided a convivial service. I appreciated the space downstairs, the service and the freshness of the burgers. I'll be back again when I'm local.
Nathaniel Télémaque . 2024-08-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Just waouh! Ive been there for my girlfriend’s birthday. Javier and his team made it very special! The food was wonderful. The wine was perfectly chosen. I was looking around and have seen only happy faces in this places (staff and guests). That means a lot. Highly recommend!
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Esta comida es increíble y única; comenzando con el salmón crujiente y terminando con la col saboyana. En el medio saboreamos croquetas de jamón, tomates dulces y gambas reales. Cada plato proporciona un estallido de sabor. Los tomates son tan buenos que podrían haber sido un postre. El gerente saludó a nuestra llegada y habló con nosotros sobre nuestra experiencia antes de salir Y había dos servidores que no notamos, pero siempre aparecía cuando algo era necesario. Sin duda recomendaría las reservas. Todas las mesas estaban ocupadas. El servidor recomendó un vino tinto de Finca Madre que nunca habíamos probado... Tan suave. Esta irá en mi lista de "bebidas en casa". Volveremos a Londres a finales de mes.
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¡NO elijas la paella! Se ve bien en el menú, pero tuvimos un marisco y un chorizo. Ambos fueron terribles. Muy poco 'marisco' unas rodajas del chorizo más barato (sí preguntamos) cortado en trozos pequeños. Mayormente arroz oleaginoso y algunas verduras. Ambos fueron decepcionantes. Si vas a M&S obtienes paellas mucho mejor preparadas a una fracción de las £ 50 (incluido el cargo por servicio) que pagamos.