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4.6

Based on 4.296 opinions finded in 2 websites

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Nº 112 in 1366 in Kensington and Chelsea

Nº 2 of 9 Spanish in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..hamburgersandwich

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Was really impressed with the burger and service. Fast and good quality. I'm keto and they had lettuce wrapped burger. Super happy. I love that we can add as many toppings for no extra charge. The burger is expensive but quality.

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Mirna Theophanous . 2024-12-02

MORE AT Google

A normal fast food restaurant with higher quality than normal but the prices are really high.

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Mizuiro . 2024-12-01

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We ate there during our trip to London because it is very close to the Natural History Museum. It is a small place, in a basement, something you have to take into account if you are claustrophobic. Despite being packed when we were there (noon) the place was very clean, there was always a person cleaning, as well as in the bathrooms. It didn't take us long to order or to be served, which may be expected, but sometimes "fast food" doesn't work out, especially if it's in places with a lot of people.

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Aurora . 2024-11-19

MORE AT Google

One of the well-known burger restaurants that you should try in London One of my choices is the sandwich with lettuce

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Dina Mohd . 2024-11-18

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Loved the service. We always come here. The staff is very sweet especially Dennis.

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Vinod Kumar . 2024-11-17

MORE AT Google

Once again very good👍👍👍 Drinks can be refilled for free 3,4,5 times as often as you want😉🎉

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Christian Mikoteit . 2024-11-16

MORE AT Google

Good burger - good service and location.

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Peter Simmonds . 2024-11-15

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Kenan abi the tough lion claims it tasted very good, he was there himself and ate his Chili Chesse Burger menu appetizingly and recommends it. I'm writing the review for him because he has a spelling error. Kind regards

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Murat . 2024-11-15

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Clean enough but the tables are weirdly cramped.

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Shells T . 2024-11-14

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The place is always crowded because of its proximity to the metro and museums (V&A and Science Museum) but the welcome is always great. Fast and efficient!

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vicky - (luxicky) . 2024-11-10

MORE AT Google

Amazing customer service from Dennis who was very efficient and friendly. He made it very quick and easy. Incredible food.

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Randall Reviews . 2024-11-09

MORE AT Google

For a burger chain, they're not that bad.

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Jose nicolas04 . 2024-11-08

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Incredibly friendly and lovely service (Denis being a particular standout)! Really couldn’t recommend this place more 🙏❤️

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Cosima Ramirez . 2024-11-04

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Dennis was a great guy, really helped with my food selection hurdles and showed great customer service!

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Darren Nkamga . 2024-11-03

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Very good but very expensive for a burger

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Corinne Aubry . 2024-10-30

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I’ve never had such an incredible experience at 5 Guys. The workers Maria, Caleb and the others working on the night on Monday the 21st of October are some of the kindest people I have ever spoken to with the best service I may have ever received. Will defo visit again.

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Alexios Sheppard . 2024-10-21

MORE AT Google

Very tasty burger 🤤 nice atmosphere, excellent service 👍

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Kcia . 2024-10-20

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But I loved her so much that it didn't matter because five minutes with her meant ten hours with anyone else. You understand that level of vibration I had never had at twenty years old. I had been with quite a few girls.

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Gabi Seguí . 2024-10-20

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I tried ordering a chicken burger but they refused to give us one because they are vegetarian. They didn’t want to touch the meat.

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Grace Oloane . 2024-10-20

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It cannot be said that you eat badly, good quality products but you know you pay for quality, so know that you will spend more than classic fast food.

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Alexandro Boscaro . 2024-10-19

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Amar and Denis were super helpful with great service. Best branch of five guys. Must visit and recommend getting the milkshake and fries.

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Anjalee Chaurasia . 2024-10-17

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Excellent food and great quality with amazing staff such as Hemant and Shalah

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Henri Dubier . 2024-10-16

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Five Guys is a hamburger chain that I like. The meatballs are juicy and juicy, and the potatoes are delicious. Perfect for those who are bored with other big brands.

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Hakan Aygun . 2024-10-16

MORE AT Google

Very good. Tasty and they had very big portions

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Κυριάκος Αιμουχίδης . 2024-10-11

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Thank you Denis for the great advices for the burger and the service!

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Stanz . 2024-10-10

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Returned for another sandwich: super convenient as next to south Ken tube stop. Had the standard sandwich this time which was nice, better value for money than my previous at £6.50. It was a take away order again. Previous review: Located outside the pedestrianised street at South Kensington tube station. Lovely displace of all types of Spanish meats. Interior is Usually void of customers. The pata negra sandwich is amazing. The meat is truly special and comes with a price tag of £13.50. It’s the size of a normal sandwich. Brown seeded bread , not buttered. Amazing taste but you pay the price for it!

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Travellingdoc . 2024-10-07

MORE AT TripAdvisor

Limited veg options. Tried the cheese veggie sandwich which was decent given the price. Visited on weekday in evening and had ample seats downstairs to choose from.

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Utkarsh Rawat . 2024-10-06

MORE AT Google

First experience at Five Guys and I was positively surprised. The snack is great! Burger, large quantity of fries, refillable soda and... peanuts, which is the franchise's signature feature. The service was also very good. The atmosphere is pleasant, and this store is in excellent condition. I recommend.

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Arthur Santos . 2024-10-03

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Abbiamo mangiato un ottimo bocadillo, il ragazzo che ce lo ha preparato parlava benissimo italiano e spagnolo! Clima amichevole ed ottimi panini! Consigliato anche per acquistare salumi, ve ne erano una grande quantità!

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Linda . 2024-10-02

MORE AT TripAdvisor

Ottimo panino con prosciutto, personale simpaticissimo, prezzi ottimi, per una cosa al volo ve lo consiglio vivamente

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Simone85 . 2024-10-01

MORE AT TripAdvisor

The best five guys experience! Amazing customer service!

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Isabella Pendleton . 2024-09-28

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My burger laid 12 minutes in front of my eyes, with bacon (… cold) on it because the meat wasn‘t ready. I got the last fries which stand also 12 minutes under the heating. Table outside was dirty. For 22£ … unfortunately not the best 5 Guys experience today :(

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B. A. . 2024-09-23

MORE AT Google

Great place! Staff so friendly and helpful always and the burgers are delicious! Definitely recommended!

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Prodromos Antri . 2024-09-23

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To tell the truth: it's not worth it. Very messy and the environment is half dirty.

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Rodolfo de Vries . 2024-09-22

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Staff were too busy making food for their colleagues so they messed up my order , after a long wait time as the patties they put on to cook were given to their colleague for his lunch so they then proceeded to cook the orders , my order had the incorrect sauce , the cheese was melted and was over all cold would not comeback to this location

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Fabflexfemfit For fit . 2024-09-22

MORE AT Google

The products are nice and satisfying, just a little expensive.

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LONRADA MERAK EDİLENLER İNGİLTERE . 2024-09-16

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Had a milkshake (vanilla strawberry and cranberry) and it’s good!

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Ivy Lin . 2024-09-08

MORE AT Google

Excellent service, super friendly staff, 100% will come back

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Arthie Samueli . 2024-09-05

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Beautiful clean restaurant. The staff here were so nice and helpful and the food cooked to perfection.

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Aidan Toner . 2024-09-01

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Way overpriced for what you actually get. A small, quite basic burger over £10....

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Dalius Pocius . 2024-08-31

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The dude with the Bulgaria 681 tattoo was really cool and provided a convivial service. I appreciated the space downstairs, the service and the freshness of the burgers. I'll be back again when I'm local.

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Nathaniel Télémaque . 2024-08-31

MORE AT Google

Excellent customer service from Denis. Was really polite and professional. A great employee to represent the brand!

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Chad Rhoden . 2024-08-29

MORE AT Google

Very nice dinning experience, Dennis was very helpful at the till and explained to me all the toppings you could put on the burger, 10/10 will go again. Warrys, I believe, made me a milkshake that was super delicious and brought me back old memories. Will go again and recommend to all my family. Thanks 5 Guys!

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lettuce . 2024-08-28

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As a parent of a Celiac it is tough to get service that meets the requirements. Today we were served by two exceptional servers that fully understood and helped. Boris made what is usually a nightmare of eating out, easy and enjoyable. Thank you!

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Retford Barber . 2024-08-28

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I was disappointed with the hamburger, little better than the one at a MacDonalds and much more expensive, very dry meat. The potatoes are good.

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Salvador Herranz . 2024-08-27

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Fast service and professional customer service. Really enjoyed our meal here today!

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Ana Maria . 2024-08-25

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Sandwich very well served and free drinks included and everything was good, we were very satisfied with the snack. I recommend it to everyone.

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Eduardo Simioni . 2024-08-25

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Place is quite big as its look from front inside with good sitting space enjoybit hamburger

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John Elbmak . 2024-08-23

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Quick service, affordable prices and good service

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Leonardo Villena . 2024-08-22

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Staff is very nice and welcoming - especially in the evening - also the food was perfect every single time. I highly recommend this particular restarurant!

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armand . 2024-08-20

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Would have been five stars but the chips needed to be hotter. Friendly staff and the cheese burger and hamburger were great. Nice to have a larger but a glass of wine would have made it perfect. Big portion of chips and a regular to share for two people works well. Downstairs but lift available (out of order today) and some outside seating.

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linda . 2024-08-18

MORE AT Google

Rich burgers, if you order fries prepare yourself for extra portions, all you can drink-self service. Nice&clean, friendly staff.

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Ana Magdic . 2024-08-18

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We had dinner here with my family and the products were really good. Burgers and hot dogs were made with quality ingredients. The place is small but not crowded, the prices are high but it depends on the chain

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Cristina Piccolo . 2024-08-17

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An ok place but mighty expensive for 2 adults and a child. What you might expect in a busy part of London. Watch out if you have a peanut allergy as there are free peanuts.

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Michelle Groves . 2024-08-16

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Horrible !!! Pay £20 for bread, steak and a piece of bacon Shameful.. for eating cold I advise against

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Mathilde Ganne . 2024-08-15

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Convenient for eating and visiting museums.

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Andrieu mic . 2024-08-09

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Rhonda and the team (especially Dennis) have always been so friendly and helpful with every request! I appreciate coming here and treating myself after a 12 hour shift. Many thanks to the team!

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Carleigh Schuman . 2024-08-08

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We can only recommend this place. The food was excellent and more than enough – we ordered two burgers and two small fries and we almost couldn't finish them. The place was also very clean.

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Sebastian Steiger . 2024-08-07

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I had an amazing experience. The entire team was friendly, and Roz, at the cashier, was outstanding. His warm and efficient service made my visit extra special. The restaurant has a charming, the burgers are delicious. Highly recommend!

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Laércio Júnior . 2024-08-07

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Burger shop with the peculiarity of some pretty good potatoes and seen with unusual tastes.....

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Isidre Suarez . 2024-08-07

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Denis was so cooperative he was so respectful and kind.

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Abdullah Khaled . 2024-08-05

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Been here twice. On one occasion there was a terrible mess with what was ordered for us. Five guys is comparable to McDonalds and Burger King in terms of menu, price and preparation time. But Five Guys has much better burgers and short-risen potatoes for fries.

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Eivind Myhre Refvik . 2024-08-04

MORE AT Google

I didn't know how to order, but they kindly told me. You can order a hamburger and choose the ingredients you want in the hamburger from the menu. The portion is huge, so I recommend the small size for women. My husband ate it all, and my child and I had some left over because the two patties were too much for us. It says that we can eat peanuts for free and that soda drinks are unlimited.

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Chloe Song . 2024-08-04

MORE AT Google

Visit this location with my husband at around 11 and still got serve even though they were closed, I really appreciate that. The manager was so helpful, I asked her about the train line as I was’nt sure if the train would stop running and she helped with that as well. Very nice atmosphere and great workers

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Soaring Beauties . 2024-07-31

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The burger and fries are solid and this Denis guy who attended me was really nice, I enjoyed the experience.

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Fundo Preto . 2024-07-31

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My children and I visit this restaurant and I must say this was one of my best service at a five guys everything was A1 well done to Randa and the team I will definitely be back

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Tanya Wilson . 2024-07-31

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One star because it solved my hunger problem. Everything else was bad. Unseasoned, tasteless patties and rowdy atmosphere

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Faith Ampwera . 2024-07-29

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I understand why young people like to come here. The burgers are initially pure. Sauces must be ordered separately. The fries are extremely good for a fast food chain.

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C. K. . 2024-07-28

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It was my first time to five guys and Safowana was amazing to her job!!! Great store with bunch of amazing people & food. Great way to create your own burger. Recommend!!!!

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Dr. Golam Rabbani . 2024-07-26

MORE AT Google

Best Five Guys They gave me free extra fries !👍🏼👍🏼👍🏼

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Mario Priore . 2024-07-25

MORE AT Google

The burgers are consistently delicious, juicy, and cooked to perfection. Their customizable options mean you can create your perfect burger every time. The fries are phenomenal – perfectly crispy on the outside and fluffy on the inside, with just the right amount of seasoning. I love that they offer both Cajun and regular styles. The location is clean, and service is quick, even during busy times. It's a great spot for a casual meal with friends or family. Highly recommend if you're in the area and craving a high-quality burger!

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Omar El-Muhanna . 2024-07-21

MORE AT Google

Really good but expensive burgers. 500 bucks for two burgers, two milkshakes and fries.

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Jo Sa . 2024-07-19

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Denis was very kind and helpful.

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nadia asghar . 2024-07-17

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Dennis was a great attendant who served us well and was really kind. The food was great!

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Victoria Scarabelli . 2024-07-17

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Very busy. Fast efficient service. Great food.

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Kay Gunter . 2024-07-16

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Staff was nice and friendly. I d suggest if they can add food for vegetarian it would be superb. Because vegetarian are forced with one item which is not that taste enough.However it’s a happy atmosphere having from five guys.you don’t really get these types of experiences from other places.❤️❤️

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Basith Marjan . 2024-07-16

MORE AT Google

Denis is the best in this five guys, thx so much

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Matias Dal Santo . 2024-07-15

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Always get amazing service and great food. Safowana was an amazing host in my most recent visit.

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Nikk Smith . 2024-07-15

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Denis was a charm and the food is consistently great, loved it

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Liam Fegan . 2024-07-15

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I like to just sit here after work for some fries. Nice atmosphere and lovely staff. (Specifically Denis)

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Ege Erkol . 2024-07-15

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Great food and great service by Dennis

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Mert Guven . 2024-07-15

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Got recommended this five guys from a friend and came from Brasil to here to try it out and gotta say, Really good food, very clean too everyone very friendly. It is quite pricey compared to other fast food chains but it’s so much better and worth the price in every bite. We ate and left no crumbs😋🤤will definitely come back again. Ps: the guy that served us ( Stefan ) was extremely nice.

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Ana Julia Abreu . 2024-07-13

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Clean and good service! We have been well received by the staff, they are very nice.

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Noemie Barno . 2024-07-12

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Mustafar, a cashier, was very charismatic, and the entire staff were nice, food was amazing, ideal 5 guys

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elementro playz . 2024-07-12

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Amazing burgers! Thank you to Mustafa and team

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Harry Chisholm . 2024-07-11

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Crowded, there weren't a lot of places to sit. Burgers were quite expensive, but decent. If you are ordering fries, you can order one regular for two people. The portion of fries is enormous. Huge upside was the drink refill. It was expensive, but there were a lot of choices of drinks. Decent place to eat, I would recommend it.

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lugnius123 - . 2024-07-07

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I had high exepctations, but dissapointed. First long wait though not very crowded. People complaining not getting their food, some getting it free of charge for long wait or forgetting. I was number 17, but came after number 30… Food was soggy, bot hamburger and fries. Maybe the fries are supposed to be soggy, but definately not the bread. The burger has potential and will give it another chance. Milkshake they managed to do well. 25 poinds for a small burger, froes, coke and a shake. Not quite worth the premium cost…Come on guys I know you can do better

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Finn Arild Sæthre Nordling . 2024-07-07

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once again I have to say that they´re not truethful because I payed for an extra drink that didnt order. Spoke to them and was told I would get a refund (via card, how I had payed) to this date the 4.45£ have never been refunded. This happenned on the 07 june 2024.

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Eduardo Figueiredo . 2024-07-02

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The burger is excellent, but the price is as high as a juniper, the fries are oversalted like the Mediterranean ocean

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Michal Sebactvi . 2024-06-30

MORE AT Google

Very nice place with great staff and wonderful food

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Daniela Cardoso . 2024-06-29

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For a quick meal, good food burgers and refillable soft drink

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pekeyico . 2024-06-29

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First time I went and I became a huge fan! Very good burger and even better potatoes!

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Adriana Silva . 2024-06-28

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They helped me when I ordered to the wrong place without any trouble. Made me feel very welcome

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Ethan Yebua . 2024-06-26

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We really enjoy the food there and the staff was very helpful

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Laura Moglan . 2024-06-23

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Lift not working. Staff not paying attention. food tastes awful. chips like oil sticks. terrible.

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John . 2024-06-21

MORE AT Google

Friendly service and delicious food at Five Guys on South Kensington!

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Anusha Lalani . 2024-06-21

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Good food and friendly staff. The best combo

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Bosnyák Martin . 2024-06-16

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Best Experience in five guys chain across the world

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Naif Aljuaid . 2024-06-12

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The fries were not up to the usual amazing standard that I expect from five guyd

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Chris Dowdall . 2024-06-12

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Staff were absolutely amazing, all looked happy to be there, and incredibly friendly and helpful

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J T . 2024-06-08

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