Verve Grill in Solihull

Awful place - noisy, loud music, too many intrusive large tv screens, minimal vegetarian options, slow service - only one person serving drinks, taking orders, delivering food. Vegetarian burger mostly rice with texture of raw mince; coleslaw typical supermarket stuff.

Ate here due to staying at the hotel. Menu was ok but quite limited. Decided to go for a burger as nothing really stuck out. It was ok, and not the worst burger I’ve had, but definitely not worth the £14 I paid for it. The restaurant itself is ok, but the bar prices already added insult to injury on an already overpriced meal. The food looked ok and tasted ok, but definitely not worth coming back for. If you are staying at the hotel for one night, it will serve its purpose of being the easy option. I can’t imagine anyone coming to this restaurant for any other reason. I stayed at the hotel for 3 nights and decided to eat out for the other 2 nights as there are a lot of other restaurants locally. Glad that I did.

The grill is now the restaurant of the Village hotel and has re-branded itself. The menu has a good choice, but the food is then rather average (ie nothing to write home about, but acceptable) - better try the nearby Miller & Carter grill, with similar prices but much better food.

Not been for a while but when we were gym members, we couldn't keep away. They have different themes/menus for different nights. A great place to take friends to. Brilliant staff. And as for the Sunday carvery, no other restaurant could compare.

we arrived back late around 8pm and had just missed out on the Friday burger special for £1.00 - ended at 7.30 pm. So decided not to have the burger at the now price of £8.95 so order Fish and chips and a chicken wrap. Fish was quite bland, thin and tasteless but chips were delicious and in plentiful supply. The lad who served us was pleasant, polite and asked if everything was ok - we decided not to complain as he was so nice. However at £10.95 for fish and chips its a bit steep for what it was. Our biggest gripe here is the cost of drinks and yet again we were not disappointed by the charges - think by now we should have learned not to drink here - but its only advantage is you do not have to drive whilst staying here. We ordered two Pina Coladas which was on a very large specials board behind the bar - at £4.95 each - only for the girl to ask for £12.00. When I questioned it she just said, sorry its now our new menu and that's the price on the till. I said I was not interested in the cost n the till and pointed out the huge bill poster with the prices on - only to be told - I will see what I can do !! - What I said - you will charge me the advertised price that's what you will do - whereupon she gave me the difference in cost out of the till. I then went back to order a pint of Lager shandy only to see her put in the cost of the pint of Budweiser at £4.15, followed by a £0.70 splash cost for lemonade. I questioned what was the £0.70p for to be told its for the extra lemonade - but I explained she had put in more than half a pint of lemonade and toped it up with Lager - so I had not had a full pint of Lager not even a full half pint. She spoke to a lad behind the bar who said - sorry its what we have to do on the till - So a pint of Lager costs £4.15 a Pint and a Lager shandy - using much less lager and watered down lemonade costs £4.85 - an absolute joke and believe me - next time will NOT BE DRINKINK HERE AGAIN - What a complete "Rip off"

We have just come back from a fantastic Sunday lunch at the Verve Grill, Village Hotel, Solihull. It's £14.99 for adults and kids eat free. An amazing array of starters including prawns, smoked salmon, pate, cold meat platter. The starters are displayed beautifully and you can try everything. Delicious fresh bread. Then an outstanding carvery, quality meat (turkey, beef and gammon) and a variety fresh vegetables. The vegetables deserve a special mention as they were perfectly cooked and continuously refreshed. Amazing homemade gravy too. To finish, another beautifully presented table with freshly made waffles and an ice cream machine with a variety of sprinkles. The best chocolate mousse ever and a zesty lemon cheesecake were also available or selection of fresh fruit salads. You simply can't beat this for value for money on a Sunday - family friendly, a comfortable room, attentive staff, easy parking and fabulous food. A brilliant experience all round. Highly recommended!

This restaurant serves good standard evening meals. Breakfast is not that great and they have a very silly rule that if you don't book breakfast when checking in, then you will be charged more. A very quick way to annoy your customers, especially when they were not told this by the receptionist checking them in!

The food is quite good and you get wines by the glass to accompany your food. But the ambiance is really not fantastic. If you are not staying at this hotel, I see no reason to choose this place instead of other restaurants.

The food tasted good! Nice atmosphere. Service acceptable. I felt the place was pricy for small portion of food I received (see photo).

great carvery. lovely fresh variety of starters followed by a great main course. Good quality food friendly staff. great value for 15 quid can't be beaten.

First visit for Sunday carvery lunch. Very impressed on selection of starters .main..dessert..food very fresh good presentation..lovely atmosphere and service..will return again..good value for money

This place is a real nice little gem on a Sunday. They do a basic carvery 3 meats , basic veg , Yorkshires best thing is its all you can eat. They dnt mess about with portion control either . But before the Carvery you get offered Soup of the day LOADS of starters from salmon , selection of meats , prawn cocktail , breads etc (added a picture) Desert loads of choice from ice cream to chocolate eclairs . All the above for £14.95 For me it beats waiting in a hour long queue for a toby Carvery pub its a sunday feast without the hustle and bustle of a boozer.

We entered the Verve Restaurant around 8.15pm this was the first of our 2 night break with Dinner Inclusive. It was a "Set Menu" and although given two menus to mix and match choice is not that great (for what you pay) My wife chose Salmon and on a restricted menu of around 6 mains was extremely disappointed to be told that they had no Salmon. I chose the house Burger and specifically stated NO CHEESE - despite this when the meal arrived it had cheese on it - the waiter did change it quite quickly but left the large chipped potatoes as they were cold. Drinks are also quite pricey £8.40 for a Large glass of wine and £4.10 for a "Shandy" is over the top. Next Morning at breakfast I had my usual full English, but upon eating my first piece of sausage found it had a horrible taste - my wife tasted it and thought it was "Off" - after that I just had a piece of toast and did not bother to eat any more. We also saw remnants of food from the previous evening still on the restaurant floor - not very good for a hotel restaurant. It was made even worse when one of the waitresses began to clean the table next to ours and just sprayed her cleaner on to the table - which was covered in all sorts of bits of food - then just wiped it off and let most of it fall on the floor. I was convinced she would come back to clean it up - but unfortunately not whilst we were still in the restaurant. We are returning here in November but this time have decided not to book for dinner.

No ice for our drinks? Ordered onion rings....no onion rings Tuna pasta salad....soggy mush...no texture must have been brought in rather than prepared on the premises.. Tasteless £20 lunch. Really disappointing Will not return

Works dinner on a Friday night and the expectation was not high but to be honest it wasn't too bad. I think their expertise lies in burgers and ribs. I had stuffed mushrooms to start and the portion was meagre. The stroganoff wasn't bad but again, a small portion. Those who had ribs or similar got the better deal. The restaurant is quite attractive but a little souless and it smells of stale food. The bar there is pretty horrendous (not attached to the restaurant) and because they show the football in there, was more like a pick up joint, rowdy and a complete mess. To be honest I wouldn't go out of my way to go again.

My colleague and I had dinner here recently and found the food ordered quite ordinary. The grilled mushrooms for starters were pretty tasteless and only the main courses of salmon teriyaki and burger were somewhat better. The service was extremely slow and it turned out that they were turning customers away despite being only half full as there was an event for 100 people going on in the hotel and the sheds were under pressure. Should not be really the case in a hotel restaurant.

It was like eating at two different places. The evening meal was average at the best with few staff and the morning breakfast was very tasty with lots of staff present? Not quite got it right? A tad on the expensive side.

We all had lovely starters, mains and puds. Great service. Gave a 4* only due to wait between starter and main however I'd prefer a wait to have nice food rather than undercooked food well done guys, and thanks for working Xmas day!

there were 15 of us and we had the 3 course Sunday buffet lunch for £15 pp. can't complain about the price. £7 for children.Quite a few starters and deserts to choose from. Although the portions are quite small, you can go up as many times as you like. The main is a carvery and the beef was lovely as were the roast potatoes. All very tasty. Would have liked a few more vegetables to choose from. Waiter came round a few times to begin with to check if we needed more drinks but then we didn't see him for ages but the restaurant was really busyCan't really fault this restaurant on value or taste. If you don't like the buffet style then it's not for you but we will return

Stayed at the hotel for a weekend break (meeting up with family) & concerned about the previous comment. We decided we'd chance it & were very glad we did. Went for the set Christmas menu (£15 for 2 courses, £20 for 3). The smoked haddock fish cake & poached egg starter was piping hot, the egg cooked to perfection & was very tasty. We all had the roast turkey with all the trimmings which wasn't gourmet but very acceptable. We shared a dessert as we were rather full -a lemon mousse which was very nice. The restaurant was very quiet (unlike the sport's bar where we couldn't talk to each other because of the noise!), the staff were lovely & we were so impressed that we went the following night again. Had roasted pepper & tomato soup followed by a mushroom, asparagus & butternut squash wellington which was super delicious.

My Husband and i ate at The Verve Grill, he had Ribs, there was clearly an issue with them, either they were contaminated or mouldy but they tasted really off. I tried them and immediately spat them ot they were that bad. After trying them The restaurant manager stated to us that they dont normally taste like that! The manager offered us a replacement but we were both so put off we didn't eat any of the rest of our meal. We were given a refund of the ribs but i was so put off i didn't eat any of my main or sides so i do feel a full refund would have been warranted. I have complained however the response back was poor, the manager stated that i didn't ask for a full refund on the evening and didn't mention it at breakfast as such its a no then! Considering i was a little uncomfortable asking this in the public restaurant with lots of people looking at us clearly doesn't matter to this manager!Complaint could have been handled much better which would then have resulted in me saying disappointing mel however rectified well great customer service, however what i am now saying is terrible food, really poor customer service and i wont stay here again.

An anniversary meal, on a quiet night in the restaurant, the rest of Solihull must of been out watching firework displays. Service friendly and efficient, food excellent standard. Not a cheap meal out but you do get the quality and service you pay for. Will visit again on special occasions.

Had breakfast here it was very nice, plenty of selection, from yoghurts to full english, pastries. Juice was real. Staff very helpful.

I am actually unsure whether we dined in the same place as the below reviews but I can say that we were pleasantly surprised with the meal we had at the Verve Grill. We enjoyed Chicken Liver Pate and the Chicken Skewers for Starters and the Burger for the Main we were far to full to enjoy a dessert but for the price we paid we were pleasantly surprised! The Staff were lovely and attentive while not being intrusive. Maybe we just caught them on a good day?

Poor service, slow service, very poor food. Chilli Mushrooms coast £3.25 as a side dish. 5 mushroom tops steamed in a microwave and a few slices of raw chilli. Come on, you have to be kidding. Miniscule portion sizes, huge bill for what you pay for. Go to McDonalds, better quality food and quicker. I gave it 2 stars because the room was OK

Visited last night to celebrate my mothers birthday. Was slightly surprised that although we pre-booked and there were 9 of us , no one had mentioned the celebrations menu!Starters weren't the best - Prawn cocktail had more lettuce than prawns/ liver pate was tasteless and I'm not sure which part of Italy luncheon meat comes from (anti pasta).Main courses were however much better.Which leads us to the desserts - A mousse is supposed to be full of air bubbles, with a light and airy texture - mine was completely the opposite and was like paste. The creme brulee is made from CUSTARD and then we have the baked cheesecake - with no base, just the top section. When we asked the waitress where the base was, she asked the chef who replied "its a baked cheesecake!" Maybe he should have googled "a baked cheesecake" before making that statement.!!!!!!!!On a plus, the chocolate brownie was delicious but maybe that's why they give it to the kids!Finally watch your bill - kids eat free with a paying adult - luckily we have someone in the family who checks the bill thoroughly!There are a lot of comments on here regarding the service - yes , it wasnt the best but then again it was the worst - a little training on customer service would probably be beneficial.We were looking for somewhere to have our family Christmas meal - I can safely say it WILL NOT BE HERE!

Was very nice the restaurant . Lots of variety of starters was portioned and presented very well.The carvery was very nice lots to choose but the cauliflower cheese wasn't cheese . Pudding was presented very nicely and plenty of choice. Have to say the best starters and food what we ate for a long time and value for money so we will back again

A good appealing venue, quite classy and not too expensive. Good variety of dishes well presented and freshly cooked. The staff are helpful and give good service. Recommended.

The food here is lovely & the restaurant has a good atmosphere. It is a little bit on the expensive side but it is well worth it. I would recommend. Try the rump steak & chocolate brownie - very very nice.

On the face of it 4 courses for £14.95 with no limits looks a bargain. Yes if you are not fussy about the cleanliness of the place or lack of service then fine.On arrival we were kept waiting a long time before being seated at a table with what appeared to be suede chairs which had so many stains that my partner asked for another chair. The woman who told us the name of the waitress who would be looking after us and then walked off. No sign of her so we attracted the first lady purely to order a drink but she did not seem able to do this.Wine ordered and we went to get our first course - the song" little boxes" comes to mind as for each selection a Perspex little box with salad and either a small piece of salmon, prawns, Caesar salad or tomato and Italian cheese. You choose your box and take bread or there was some pate. Watching others some were taking several little boxes as well as the pate and bread making me wonder if they were going to make a picnic for later!The main course is a carvery but the chef had an odd way of dealing with each plate by taking the plate off the warmer then placing it above him on the top of the metal heat strip so each time he cut a slice of meat had to lift it upwards to put on the plate!Good selection of vegetables but by the time we got back to the table the food was cold.For dessert there were a selection of items this time in small bowls ready portioned or a hot sweet.Yes there was a lot of food to eat but I would rather pay more and have some decent service and a cleaner restaurant. Sadly lacking a decent Restaurant Manager.

I went here last year for a Sunday carvery. I enjoyed it and thought I would take my parents back. This restaurant has gone down hill in the time since my last visit. Service is very slow and poor. I also felt that the restaurant was 'grubby'. There was food on the floor and our table needed a good clean.Our waiter was pleasant but Sooo slow. Unfortunately will not be rushing back.

I stayed at the village for 2 night and ate there 2 nights and had breakfast there twiceMy experience was the same every timeThe food is okThe service is poor - whenever entering the restaurant it was empty each time and each time the staff tried to place me up against the Windows where it was freezing cold due to the outside temperature, when asking to sit somewhere else I was given a look of 'bloody customer' and each time tried to be place again another window - before bring disapprovingly allowed to sit somewhere less cold - why they were so concerned about placing me in such cold locations when the restaurant was empty I don't know - it was made worse when the gentleman placed the 2 young ladies next to the fire when they walked in - why wasn't I allowed to sit there Following that the service was ok - I ordered and had my food delivered, no more no less, and was subsequently charged a 10% service charge without being asked - when I queried was this compulsory I was again greeted by the same attitude as when being placed in the empty restaurantOverall the flood was ok but why they have have a policy of placing single visitors to an empty restaurant in the least comfortable positions I will never know and why they should be made to feels real pain when asking to be placed elsewhere is beyond comprehension - I will stay elsewhere next time, somewhere where my custom is wanted!

The pleasant surroundings of the restaurant were very welcome after a day at an exhibition at the NEC. The menu was varied and catered for all tastes.Staff were pleasant and friendly with reasonably paced service despite being very busy.Well worth a visit if you are staying at the Village Hotel

We ate as part of a 'Feelgood Friday' deal, so meals (including starters and desserts) were free with our room package. All dishes were beautifully prepared, served quickly, hot, by very pleasant and efficient waiting staff - much praise to Donna, she was great.We also had a free glass of prosecco each, very nice. Restaurant has well lit and more intimately lit areas, choose which suit. I noted that they do take celebration bookings, ie birthdays and have a Christmas menu.

Do not go here!! Service was appalling. Very slow, some had finished starters before others had even got theirs. Had no idea if everything had been served we had to remind them. Didn't clear table, took about an hour after starter for mains, then another 40 mins between main and desert. Despite complaining, service got even worse. really cold so they brought heater which teetered on a shelf. No atmosphere or ambience.The one star is for the food which was actually good!!

Family Birthday for 20 people, arrived at 7pm at the time of booking. Had to wait until 9pm for main courses. Some of the party had to wait up to 20 minutes after everyone else was served for their starters and main course. I won't go in to details of how the air con was set to blow cold air and they had to bring a portable heater, even though the air con was left on cold.If you are a large party I would advise booking somewhere else as they clearly can't cope with large parties. On a plus side the food wasn't bad, they just need to get their act together with the service levels.

Great meal at a very reasonable price. Good selection of meals to choose from and a popular bar with locals.

Oh dear, oh dear. Awful fillet steaks, only warm. Came back with replacements. Still warm. Nice staff but seemed to forget we were there

Crack place. I live the breakfast bargain at £5.95 includes as much coffee and tea as you like too. Excellent Sunday roast... Definitely the mist around the area

We came here for Sunday lunch. The lady who showed us to our table was so friendly and helpful so we were off to a good start but the boy who was meant to be looking after us never offered us drinks or checked we were ok, We ordered a drink and it never came, then it took 3 goes to hand our bill money to someone.They seemed more bothered about laying tables.Good job most of it was help yourself.On a Sunday its a 3 course meal including a carvery and choice of starters and desserts. I was impressed by the starters which included prawn cocktail, pate etc and soup poured at your table if you wanted. This was followed by a carvery, I have to say I couldn't even cut my roast beef, it was so tough and overcooked which was a real shame, the accompanying vegetables were nice as were the puddings. I wouldnt be in a massive hurry to eat here again though. I like to feel like a valued customer rather than be ignored so you can fold your napkins.

Ok food, ok service, slightly dull atmosphere. Plenty of better alternatives if you can be bothered to travel. Easy though if just in need of a bite & early night! Unremarkable but good value & good selection on menu.

Waited over an hour for starters. Forgot one of our seven main courses despite the restaurant not even being busy

Had a meal here whilst staying at the Hotel on a business trip. Started with the Somerset Brie which was ok but under seasoned. Then had a pork chop from the grill. Overcooked and dry but the cider and apple sauce was ok. They had run out of chunky fries (odd) and so had French fries which were average. Service was ok and friendly but the staff had no idea who had ordered what which frustrates me. All in all food was average and not very inspiring.

A lot of establishments now offer the Sunday roast so with a large number of pubs in the vicinity all offering more or less a sub £15 dinner the Village was the last on the list to be tried. This was more than £15 for a mere Sunday dinner....it was 5 courses!!!Starter was a salad pick or soup or lovely fresh smoked salmon salad .the choice of roast was Turkey/ beef / gammon as much or as little as you like fresh vegetables and roast potatoes follow by choice of fruit or 3/4 help your self puddings.The service was excellent , friendly staff and the food was delicious not over cooked/ our preheated .Total bill with one drink and a village membership discount card was £ 28.Be back shortly Best around for miles.

Stayed the night at the village urban resort Solihull as wanted a break from running my business, to be honest we couldn't of picked a worse hotel to stay at. We booked in for a 3 course meal in the verve restaurant, Tom seated us in the almost empty dining area right next to the only other couple in there and on a table that was broken and spilt our drinks every time we touched it. I asked the waiter if we could move to another table and it turned out the chair at that table was broken too. After ordereing some dipping bread for me and garlic bread for my wife to have while we waited for our starters to come, Tom bought in a family of 4 with 2 young loud children and sat them directly next to us.... Once again... The restaurant was still empty!. The waiter bought out our bread but with no oils, I asked and waited 5 minutes before another waiter bought our soup... We had only just had our first meal delivered and I was still waiting for oil and now our table was full of food.After asking again the oil came over and we started our leak and potato soup (salt and pepper slop would if been a more accurate description).For mains we ordered Cajun chicken (as they had ran out of most other things) with sweet potato fries and chantilaise carrots (baby whole carrots) but when it came the plate was too hot to touch and the food was cold, the chicken was dry and the carrots were just normal sliced boiled carrots.Desert was creme brule for my wife and sticky toffee pudding with custard for myself, the creme brule had been made with no sugar so had to be returned and taken off the menu and the sticky toffee pudding was covered in the skin of a custard.All came to £65 as they had done the bill wrong...All in all, probably the worst meal ever... While we sat in the lounge we saw at least 20 people bring in take away and even a dominoes pizza delivery came I to the bar.... If you have to stay here a would advise you do the same!

It is based inside , as part of , the Village Urban Resort Hotel .Our party of eight all had something to complain about when their food FINALLY arrived .

Eat here about 4 years ago and it was awful, however decided to try it again after walking past the extremely full miller and carter and been asked to wait for 50 minutes !,,,,,,I'm a Gym member so the meal was 10% discounted. Service was 1 st class and the like not seen in some finer restaurants.....the standard of food was excellent and the price was £ 70 for 2 x 3 courses plus a bootle of wine.This place is at least on a par with all the local restaurants.I won't leave it another 4 years to return.

We went here for our Mother's Day meal. We spent most of our time queueing. Queueing to get in, queuing for our starters & queuing for our main meal which took forever. The only thing we didn't have to wait for was our bill which was brought before we had finished eating. The quality of food was very poor, particularly for me was the cauliflower cheese which I found very stodgy. A very disappointing family meal. Won't be making a return visit

Food and service was very good. We weren't rushed. Menu was adequate to suit most peoples tastes. Only complaint would be restaurant was very cold.

15/3/15 it was a help yourself type of Sunday roast, the starters were at the beginning of the mains which caused cueing problems with every one in one cue getting in each others way and causing long delays. the starter were portions of fish, potato salad, coleslaw, prawn cocktail Italian meats' bread and soup, I had the cold meats with olives which was good, but those that had the potato and leek soup said it was gritty like sand. the mains were beef which the chef had trouble cutting as it was tough , turkey that was dry, gammon which was o.k. and lamb that was greasy. with a choice of vegetables, Yorkshire pudding, and roasters. the gravy was by the meats so after putting on their vegetables every one had to get trough the cue to get to the gravy.

The venue and food was great, but the service was just terrible. We were a table of 10 but the restaurant was not that busy. The staff were fantastic and couldn't apologise enough, it basically took 4 he's for 3 courses. Will not be returning.

Not sure this is cooked in the premises. Steaks are good. Staff are really helpful but uninspiring . The restaurant lacks atmosphere

Staying at The Village Hotel on a Winter weekend break package with 3 course meal included at The Verve Bar and Grill inside the complex. No problems booking at the time we wanted but had a bit of a wait to be seated when we turned up on time even though it wasn't that busy. Once seated the staff were very friendly and incredibly attentive. The menu looked quite good for a chain hotel and when the first course arrived we were very pleasantly surprised.( Perfect poached egg on top of a very tasty fish cake) Main course not so wonderful as the pasta was a bit over cooked and it was piled high almost to the extent of being overwhelming and I could only eat half of it despite having a 'healthy appetite!' The ribs and chips were however gorgeous. Desert was very tasty (creme brûlée). The restaurant manager in particular stood out for his attentiveness and helpfulness. For the price of the weekend the inclusive meal was very good value and I would go back but wouldn't choose the pasta again. Had a curry on the second night which was very very good. The breakfast was also fresh, hot and of a very good standard.

Mushrooms on toast - soggy toast!Chicken Kiev-bland Huge plate, bowl of chips, thimble of coleslaw, grilled tomato looked completely lost. Creme brulee looked promising - cold in the middle - White granulated sugar unmelted under caramel glaze. Heating broken freezing cold. Good service though and complimentary coffee' for lack of heat.

We had a dinner bed and breakfast deal at the village. The food at the verve was very good. However the service was poor. Not many in and the 3 courses took well over 2 hours. Example- the matre de- kept calling us GUYS all the time ( got on my nerves) told me my dessert which was an excellent choice would take 10-12 minutes to arrive but would be worth the wait. 40 minutes later when it did arrive it was very good but not worth the 40 minute wait. We had to ask for a jug of water 4 times before it arrived as well as waiting 15 minutes at the start for 2 drinks. The food in this restaurant is very good. Shame about the service

It's now 9:46pm. I went here with friends at 6.15pm so there were 4 of us. Arrived under the impression we had 2 hours at the table (pre-warned), as is usually the way. Anyway we were shown to a table a distance away from a 40 person party - nice touch. Ordered drinks (beer was a little flat for one of the party). Then ordered sides of olives and bread -looked good but we struggled to eat as they had run out of cocktail sticks and we were promised forks that never arrived. Anyway, went on to main course. Gnocchi (very small portion), Chicken Kiev, Chicken Breast and I had a Full Rack of Pork Ribs. Ribs were cooked but very dry. 3 of us had a small portion of chips and minimal little else. Finished off with shared lemon cheesecake and a couple of Lattes'. Total cost appx £23/head. A lot for an average meal. A shame the food did not live up to the exceptional service - young, keen staff and knowledgeable. I really hope the food improves, even if they have to increase the prices as the location leads you to forget where you are with a holiday feel. And I was really impressed with the staff.

Went with friends for the Sunday 5 course buffet. Cost was £14pp. Good value for money and the food was very tasty. Only downside was the service. We had to ask for drinks. The waitress do not come over once throughout the meal which I thought was poor.

Had a great night here with friends, great atmosphere in the restaurant and the bar. Food really good. Great service too!!

Food good but I didn't like anything on menu so waitress brought me pub menu and I chose from that. Family chose from restaurant menu and all enjoyed the food.

We go here regularlySometimes for the buffet breakfast or for the Sunday buffet both are excellent value for moneyI was put off slightly a couple of weeks ago, the carvery chef's fingernails were filthy, a nail brush in the kitchen would be good.

Sunday self service buffet. Good choice for all the three courses. The food is 'average' , as you would expect for the price. The staff were very attentive and child frendly, there was an activity area for childen just outside the restaurant, this may have been because it was Easter. We we unrushed (we did book for 2-30) and my party of 10 all seemed very relaxed and unrushed. It was just like Sunday lunch should be food and chat. I would add that the bar area was a little matcho with football TV and pool but again good staff. The building and facilities are very mod and up to the minute. Go and wonder and enjoy - we all did.

We have visited the Verve Grill for the Sunday meal on several occasions and have not been disappointed to date. Always a good selection of salads and soup for starters, the carvery very tasty and a tasty selection of deserts, better on our last two visits than previously. The staff were very pleasant, the one complaint I have is on this occasion my phone call was not returned when attempting to book hence I had to phone back. So 8/10 if I hadn't known it was going to be worth the effort I probably wouldn't have bothered to call back!

We used a voucher to try this restaurant; not knowing what to expecting. Not only was the food very good but we were very impressed with the staff and service. They not only has a very good knowledge of the food they were serving and wine suggestions. They went out of their way to give us excellent customer service. Nothing was too much trouble. Very well done to everyone!

Lots of choice on menu. Food was well presented. Good prices that were even better with the vouchers we were given as we were guests at the hotel.Changed tables, we started in front of the door with a real draught. Fine once we moved.

Not a lot of choice. Overpriced somewhat. Service not wonderful but ok. Starter of prawns and avocado not worth the money. No avocado seemed present. Prawns cut in half to look as if you had more. I also dislike having to pay extra for vegetables It was also a bit chilly in the restaurant both at dinner and breakfast.

Visited here on a living social deal so we were offered a restricted menu with the option to pay a supplements on a couple of items. I had a sweet corn and pancetta soup which was unusual but pleasant enough. Hubby had the chicken liver pate of which there was plenty and he said was good.For mains he paid the supplement and had the sirloin steak and I chose the smoked haddock fish cake with poached egg. Both were nicely presented and good to eat in particular the fish cake. For dessert I had the peanut butter and chocolate parfait and he chose the choc fondant with pistachio ice cream. The choc fondant was overlooked so bitter in taste but mine though sickly was ok.It's difficult to put your finger on it, it's perfectly pleasant but just doesn't have a wow factor. I guess I expected more from this hotel chain.That said it was good value with the deal but even with out it would be. It came to £51 with a beer and bottle of house wine.

Visited restaurant on a fairly busy Friday night and had the 2 dine for £29 menu with a free bottle of wine included as part of the package deal that we had purchased for our stay in the hotel. Soup starter was very tasty and freshly made, main courses of chicken kiev and 8 oz burger were Ok but not startling, and the sticky toffee pudding and peanut brittle and chocolate parfait were very acceptable. The house wine was fairly poor quality and if we had paid the £16.50 for it would have been severely disappointed. Service was satisfactory but when it came to paying the bill there was some confusion as they obviously run so many different discount or special offers the staff don't all know how to deal with them on the bill. Overall it was an OK meal for the money once you factor in the free bottle of wine.

There is simply nothing to dislike about this hotel.The friendly helpful staff.The sports facilities the restaurant and pub.A warm and friendly place to relax in.

Good food & service. Reasonable value. Was staying in the hotel alone so ate solo and felt fine. would dine there again.

Came for Sunday lunch a few weeks ago. Food was terrible and service extremely poor. We complained and was given the opportunity to come back and they would give us a free meal. I'm sorry to say that although the food was slightly better the service was still of a very poor standard. Although it is local for us as a family we will not be returning. Staff need to have a lot of training

Had the early bird menu two courses for £10.95 with partner two children & mother staying in village hotel....we had the mushroom soup & smoked salmon & beetroot salad to start & ribs & poached haddock for main. All very delicious and couldnt fault it.....Staff very friendly & helpful can't do enough for you. Well done !

Unfortunately, broke my rule of not researching this restaurant before a visit. I had hoped it would be a nice new place I could visit locally and took a chance. The food is terrible and is over-priced. Drinks are also expensive. My husband's starter was supposed to be tiger prawns and avacado. The prawns had been sliced??? and were not tiger prawns. This was a very sorry looking starter priced at £7.95. It was sent back. The main course of steak was a 'misteak' but the ribs faired ok. We were offered free deserts to make up for the poor quality of the food but after 15 minutes we gave up waiting and decided to leave. Fortunately, as a member of the gym, I qualified for a 20% discount, but a 20% discount off an awful meal, is still an AWFUL meal!!

Picture this, nuclear war breaks out in brimingham. You and your friend survive after days of starvation you find that the verve grill also survived and is selling food. My advice, eat your friend rather then go near this appalling place.

Really nice hotel with great facilities but have expereinced problems with the Verve Grill. Should have realised service would be an issue when numerous (and I mean literally dozens)attempts to book a table were foiled by a) no one answering the phone and b) when the call diverted to reception no one rang back.Eventually called at hotel and met new restaurant manager who assured me all would be seamless from now on for my Xmas booking of 10 - arrived to am empty retsuarant and twas therefore surprised to wait a hour for drinks and starters to arrive. Waitresses did not know prices on fixed menus and we also had to wait for menus to be photocopied and for someone to come down from another part of the hotel to go through the prices etc. Poor preparation and unprofessionalFood reasonable - rest of service reasonable but nothing to write home about. When there is so much choice and better service locally there is no need to settle for such a lack lustre expereince.In summary I have e mailed hotel manager to give feedback - to date she hasnt bothered to reply - does'nt that say it all?????