Based on 767 opinions finded in 2 websites
Based on 767 opinions finded in 2 websites
Opinions
We had a great time at the 1.5 hour bottomless brunch yesterday. The food was delicious (and a really generous portion!) and the choice of drinks was brilliant - beers, wine, prosecco or cocktails. The man serving us was so friendly and helpful too. We'll be back!
Kelly James . 2024-02-03
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35 minute wait time for 1 burger and fries while fhe pub had only 2 other guests that only drank beer
Silky Dugec . 2024-01-17
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did a bottomless brunch and service was amazing! staff were so lovely, especially the girl serving us with curly hair. did an amazing job and everyone enjoyed!!
niamh t . 2023-11-15
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Delicious and tasty Korean fried chicken. Just wish the service could be slicker and the noise levels lower.
Rhia Jones . 2023-07-24
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Went for bottomless brunch recently and thoroughly enjoyed! The food was amazing and the drinks were tasty. Staff were also friendly! Will be back :)
Tyler Hopkins . 2023-05-24
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Lovely venue and delicious food. There was an hour wait on food but the amazing staff gave us a free round of drinks 🥂
Seren . 2023-05-21
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Food was amazing and reasonably priced. It was quiet when we went and at times there was no one at the bar to serve us. Staff were lovely and friendly though and will definitely be going back.
Kate Murphy . 2023-05-12
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Had the most delicious tapas yesterday. There was 5 of us, ordered 2 lots of tapas 10 in total with 2 sides, it was enough for us all. Would highly recommend 👍
Liz James . 2023-03-12
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Great night out for friends birthday..loved the food.
messi Williams . 2023-03-09
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Great place to start our New Year Celebrations. Great service & great food. Definately a place to return to.
Gary Hover . 2023-01-05
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Attended a Christmas party yesterday at the Verve.03:12:2022. Never been there before and certainly will not be returning as the food and Service was very poor.., Starters was soup. Handed to me warm, with a slice of bread floating in it. Main meal.. salmon with veg, Delivery to me 15 minutes after everyone else had finished their main course. Dessert.. Cheesecake. Over 40 people attended at the Cost of £27.00 per head. No Christmas decorations on the table. Not even a Christmas tree in the corner. The staff also informed us after our meal we only had ten minutes to vacate the room. As they had another party. When in fact we were running late due to the very disorganised service we were given.
fredy gray . 2022-12-04
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Had a really nice lunch here today. Great service, great value and the food was really tasty. Only reason I didn't put 5 stars is that my water glass still had the dregs of someone else's coffee! Otherwise very pleased xx
Rebecca Jones . 2022-10-29
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This place saved my life when I desperately needed a small, appetizing meal on a night I just didn't feel like eating anything at all. The hake, ratatouille, and roasted potatoes were perfect. Thanks, y'all!
Bonnie Bloom . 2022-08-30
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Clearly struggling with staff numbers....food service speed poor. Did compensate with free drinks which was something.
John Lovegrove . 2022-08-02
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A very enjoyable experience with reasonable good food and drinks choices.
Pazazz . 2022-07-22
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Lovely place, friendly attentive staff and its very clean and tidy! Lovely local spot that’s been part of the community for years!
ashley haynes . 2022-06-27
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Beautiful food!!lovely,friendly staff as always
Kelly Richards . 2022-06-03
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Food was good, staff were friendly. But I prefer restaurant upstairs to lounge bar when you want to chat...
Lisa Collins . 2022-05-26
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Great chilled venue during the day and evening. Great menu tapas are amazing great value.look out for the special deals on offer.had the burger today well presented great service and friendly staff.
Buck List . 2022-04-22
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Nicest meal I've had in ages.. deffo come back up to swansea just for this place...delish
Carlymarie Hill . 2022-03-13
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Nice place, good selection of food and drink, staff friendly
Tom Mathie . 2022-03-02
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Fantastic staff, especially James, lovely friendly gentleman, extremely helpful, couldn't do enough for us, food exceptional, service exceptional, will absolutely be going back.
Yvonne Stewart . 2022-02-27
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We went on a Monday night and booked in for the bottomless deal. It was my first time I had been to the verve, i had heard good things. We had a good night, think that was the company tho. but all our meals were cold, and I mean cold, they offered to warm it up for us but no offence I had chicken and no way are u warming that bk up for me. They should of offered to do it again. The waitress was lovely. We had no discount for all of us leaving our food, just a free shot each wow. The reason they offered was because the kitchen had just opened. So be warned don't be the first customers in through the door!!!
Sky Maxine . 2022-02-22
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A homely bar in the Uplands also offers food with a good selection of Tapas
Uplands Councillors . 2021-12-29
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Recent visit was ok. Went in the afternoon, very quiet, had a drink, went to get another and stood at bar for 5 mins with no sign of any staff, so left. In other visits in recent months things haven't been great. Had a very poor Sunday lunch on one occasion. On another occasion it took so long to get service at table (on a Sunday afternoon) we left without even ordering. Staff seem new, inexperienced, and mostly uninterested. Real shame as used to love the Sunday lunch here, staff were always attentive and friendly. Seems to have lost its way a little.
Andrew Thomas . 2021-12-24
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Cold food bad washroom facilities.
Kim Williams . 2021-12-13
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Amazing Tapas and huge portions!
Laura Wesley . 2021-11-30
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Excellent, staff friendly, Excellent pint.
John Morgan . 2021-11-09
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New favourite place in the Uplands. Come here between 1200 and 1900 for happy hour where all drinks are half price. Incredible! Staff are great here as well. No place to park though.
Huw . 2021-10-22
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Absolutely stunning, we chose to celebrate here due to the fabulous reviews and we are so glad we did, gorgeous food and stunning fresh cocktails so much better than watered down versions in other places, fab staff beautiful and clean restaurant and bar, we will be back
Melanie Ward . 2021-10-04
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Went to Verve 37 on Monday evening for a quiet birthday meal for my boyfriend. I had visited the previous year with a friend and we had had a fantastic tapas and meal. The welcome was warm, the staff friendly. On the basis of this previous experience, I booked for Monday. Since my previous visit, things have rapidly gonr down hill. The waitress was friendly etc. The tapas would have been lovely if it wasn't served lukewarm. The only thing that was hot were the mac and cheese bites. My main meal of chicken tikka breast was overcooked, lukewarm and dry. My partners meal was edible but again,lukewarm. The worst part of the evening was the other party next to us, which consisted of two couples whose foul language and loud conversation would not have been out of place in a prison yard. Seeing as the place was almost empty , i cannot understand why the food was soo poorly cooked and that the management could not ask the rough element to tone their behaviour and language down. Following this experience, myself and a large party of friends have now decided not to bother to book our Beaujolais day out there and will look for somewhere more welcoming and appropriate.
Sharon Davies . 2021-09-29
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Very nice food however, ours was cold when served. Had to becon waitresses each time needed something. Lacks attention to detail. Some good deals on, could be a great place if food was served when ready n not left to go cold .
Peter West (Casper) . 2021-09-06
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DO NOT VISIT! Horrid Food and awful Patrons! We order 6 tapas items! Two where covered in horrid tomato sauce, one was in a peanut sause that tasted of puke. The crab cakes where so mushy I wonder how old the crab was and the squid was frozen and tough! The worse was defiantly the Spanish potatoes which were cold (and I suspect) tinned potatoes who saw an oven for maybe 2 seconds before being coated in a Sauce made last year. Also don’t even bother if not drinking mocktails were so sweet I couldn’t take more than one sip before my teeth hurt. Do not go to if you can go any where else!
Katie Maine . 2021-09-05
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Came in was seated and given menus, after we ordered and paid online was told that there was no steak available so had to change our order and have a refund or have drinks to make up for the price back, everytime we asked the woman kept saying il be back I have 5 things going on... had to wait 5 to 10 mins for cutlery to eat our food, glasses were dirty and strong bow was flat. Overall really poor service.. but the food was 10 out 10 so if you want good food and poor service go here. Otherwise ho else where
Sarah Brackpool . 2021-09-05
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Tonight has been the third night on the trot that we have had three absolutely fantastic meals. The food is GREAT and the staff are very friendly and efficient and attentive. We always eat here when we come home to Swansea to visit family as we live in Cornwall. We highly recommend Verve 37.
alun turner . 2021-08-30
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AVOID!! They clearly have no idea what tapas is. Ours tasted like cheap frozen food that had been deep fried. We had ordered lamb cutlets only to be told after placing the order that they had sold out. I think it's more likely the chef couldn't be bothered to cook them as we saw him leave just a couple of minutes after we were served our food. 2 others ordered food just after us only to be told a couple of minutes later that the kitchen was closed. By this time they had purchased drinks but left without finishing them because their sole purpose of being there was to eat. I felt for the poor waitress who was left having to apologise for a chef who was clearly lacking!
Sam . 2021-08-25
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Booked a table on advance for a meal with a significant other. Booked for an evening meal, or chose that option on the website. Got shoved in a corner on a tall bar table downstairs where it was more of a dirty pub. It stank of cigarette smoke. Ordering was such a faff and the staff were off their feet busy, bar staff walking by told me I had to wait for a waitress (they were there but way to busy to be pulled to the side to ask a question of) Let alone I paid a £10 deposit for the table. No idea how my money will be repaid. After 5-10 minutes in an outrageously loud corner practically hacking and coughing from the cigarette smoke along with seeing the minimum 30 min wait for food, we left. We upped sticks and ditched the horrible atmosphere. We did not feel welcome at all and knew we would have despised it if we stayed, we did already. Please can I have my £10 deposit back?
Jonathan Evans . 2021-08-22
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Fantastic service from carys! What a lovely girl. Not at one point were we wondering where our next drinks or food were. Food was lovely abd so were the drinks. Would definitely recommend!
Rachel Hopkins . 2021-08-06
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Fantastic venue. Has to be the best place in Uplands. Staff very attentive and worked their butt's off. Managed to secure the rear outside area for a private function and the manager was very accommodating. some of our party had food ordered to their table and I was told it was excellent and reasonably priced. Thank you to Steve,,Richard and the bar staff for making my special occasion one to remember 5 star *****
Sean Morgans . 2021-07-25
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Service 10 stars Staff 10 stars Food 10 stars Amazing atmosphere Well worth a visit ❤
Jason Davies . 2021-07-20
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Absolutely superb from start to finish! We booked the bottomless banquet for a party of 6 as a birthday celebration. We were served immediately upon being seated by friendly and attentive staff, the food and drinks arrived promptly and we even took our own birthday cake which was no issue. One of our party is pregnant and she was well looked after and enjoyed some fab mocktails. We didn't manage to stay for our full 2.5 hour slot due to being too full to eat or drink anymore and believe me, we can eat!!! The spicy tortillas, mac and cheese bites and cheesy garlic bread are amazing and the Godfather cocktail is brill! All in all we had the most wonderful evening and we look forward to returning!
Mrs Higgs . 2021-07-17
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We had the bottomless brunch here. We waited 45minutes to be served our first drink and then 1 and half hours before we received our first course (chiefs special) of tapas. Food was below average when it arrive. Probably too busy for the amount of staff they had. Actually felt sorry for the waiting staff. Really disappointed in the experience whih was a shame as I've been looking forward to try it for a while.
Katie Collard . 2021-07-10
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This was probably the most disappointing meal I've had in the last 4 years. Most of the tapas seemed to be just warmed up frozen pre-prepared food. The peanut sauce with the satay was watery and almost flavourless and the chicken was spongy and appeared to be formed lumps, not whole chicken. The 'salsa' with the Mac and cheese bites appeared to be sweet and sour sauce, and the cocktails didn't taste anything like what I had ordered. The service wasn't great and I had to ask for sauces that weren't brought with the food, not that they were worthwhile anyway. At the end after telling my server that neither the food nor drink were very good at all it was met with a shrug. We didn't finish the food and it was the first time I've ever left a restaurant still hungry. Won't be going back.
Matt Nester . 2021-07-10
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Really enjoyed Excellent value Good portions
charlotte lewis . 2021-07-06
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Absolute joke of a place! They advertise unlimited tapas for £42 pp, 5 tapas dishes and one of those including nachos between 4 people, when asked for more they refused saying the ‘unlimited’ tapas is only those 6 tapas for one table. Shocking and a disgrace, stay away at all costs.
Joe Halliday . 2021-07-04
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Food as always amazing staff are fab been looking forward to tapas for months lol
Jody O'brien . 2021-07-01
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Avoid at all costs. We visited for an early lunch, just after Verve 37 had opened for service on a Sunday. Uplands is a really vibrant, trendy suburb with lots of great bars and eateries. Verve 37 was empty while all the neighbouring restaurants were packed (we should have taken the hint). We were told several times that the cleaners had not turned up that morning so downstairs toilets were “carnage” and out of use. Also, available tables were restricted due to a lack of cleaning. Despite it being on the menu, we were told that Sunday lunch was not available as the chef had walked out earlier that week (sounds like an employee-friendly establishment!) Who would be cooking whatever meal we did order, I wondered? I had a grossly overcooked burger with some cool, limp french fries. My guests had some decent-looking chicken and lamb tapas but the spicy Spanish roasted potatoes were soggy. Most worrying was the state of our waitress’ apron. It looked as though she had come straight from emptying the bins and servicing a family hatchback. A very disappointing experience all round.
Deiniol Williams . 2021-06-28
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Lovely food and very attentive staff. The burger however was very dry could have done with a sauce with it, otherwise fabulous.
Nicola Richards . 2021-06-26
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Excellent service had a lovely girl called carys couldn't do enough for us excellent food lovely atmosphere
Hayley Owen . 2021-06-20
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Food is very good regards to Stacey the chef
Jordan Walters . 2021-06-20
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My favourite place! Love the tapas offer! However shame the minted lamb chops have shrunk :-( . Staff are fab, chef is and the place itself is welcoming: decor is rustic and cozy.
Jessica Copper . 2021-06-14
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Great food, friendly staff and a lovely atmosphere 😀 Carys our server was excellent 👌
Ruth Rees . 2021-06-05
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Tom was really welcoming and lovely (as were the rest of the staff - but I have forgotten their names!). We went for a pint and a Sunday roast, and the portions were big, the food was delicious and the serving was fast and friendly.
Anna H . 2021-06-05
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Cracking food,lovely staff I'll be back
Allan Harries . 2021-06-03
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Sunny beer time on the terrace. Many thanks to all the staff.
Gareth Lewis . 2021-06-02
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Front of house man wasn’t wearing a facemask (Keith?) We were surrounded by people shouting, swearing and smashing glasses/ furniture. None of these people were told to stop. We were told to ‘be quiet girls’ when we started playing and singing Cher/ABBA. Prosecco warm but waitresses nice. Will not return.
sarahgC8917XE . 2021-05-30
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Hello, Carys our waitress was so helpful and welcoming. What a brilliant night, what an asset to your team, give her a raise!!!
Mikababy01 . 2021-05-21
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Ordered two takeaway meals, both of which were incomplete. In addition both meats - chicken and lamb chops -were burnt and the ‘salad’ consisted of some limp lettuce leaves. Rang up to point out that my order was only half delivered and was told to ring Deliveroo who would either give me my money back or a voucher. This was clearly passing the buck when Deliveroo was not culpable. Will not order from here again.
Mark W . 2021-05-10
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Excellent quick lunch with a friend. All covid measures followed. Large outdoor seating area under cover with heating. Large portions of tapas and good choice of food. Definitely will be back.
donna1232020 . 2021-04-30
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Nice place good food and you can order from deliveroo
Andrew Vaughan . 2021-04-23
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Tapas and cocktails takeaway, unfortunately food was cold, disappointing and somehow, dishes were like soups? Very strange take on a tapas, beautiful before lockdown but unfortunately everything was either store bought or watery . Don't order steak strips....you get gravy and onions! Chicken and chorizo was like watery dry chicken soup. Cocktails weren't the actual cocktail you order, not sure how they went so wrong, very disappointed Such a shame., was expecting more.
Richard Griffiths . 2021-02-28
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I visited with my husband on Friday night. Lots of lovely choice on the grill menu. We both choose the mixed grill which was massive & soooo tasty. Everything was cooked perfectly. We would highly recommend. Also really friendly and helpful staff. We also felt completely safe in these difficult times. Track & track, sanitizer & screens in place. Look at to visiting again soon
heleneWales1 . 2020-12-18
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Micheal was the best waiter I have ever experience really thought about the customer’s needs and made the verve a better place!!!!!!
caseyp914 . 2020-11-28
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Micheal our waiter was absolutely amazing, customer service was so good and he made our night and made us feel welcome. Can’t say the same for the gentleman at the door, so rude!!
646ellier . 2020-11-28
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Great place, delicious food and friendly staff, recommended. Will definately be returning.
Neil Sutton . 2020-11-26
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I visited this place for the first time yesterday and was extreamly impressed.we were greeted by Steven who was very professional and welcoming. I booked this reservation online and was impressed with the ease. The food was great and the drinks from the bottomless deal were fantastic value and quality. I was mostly impressed with the customer service.Steven,George and a nice young man couldn't of been more attentive thank you for a great experience.
babylamb21 . 2020-10-11
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Good cocktails and friendly staff!
Adam Popplewell . 2020-09-28
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Fantastic food. Excellent socially distanced seating and set up. Great customer service. Highly recommended.
Jen B . 2020-09-21
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Gorgeous lunch as usual, beautiful surroundings. Worth a visit
Rhiannon James . 2020-09-19
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Ordered tapas and the portions were generous and the food was fresh and delicious. Such a good deal, especially with the eat out to help out offer which has been extended throughout September. They certainly don't skimp on portions, we were stuffed! Staff were friendly too. Lovely wine, will definitely be returning soon!
jen2181 . 2020-09-14
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Excellent and tasty tapas selection. Lovely staff. Good prices and special deals on food and drinks.
Christine Scullion . 2020-09-05
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Didn't rate it, won't be visiting again, we used the eat out to help out and were told burgers and a cheap cut of steak were £20 each, definitely not worth it, drinks service was very slow and one of our orders was totally wrong. Disappointed they are trying to take advantage of the government scheme.
Ian Thomas . 2020-08-27
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Have visited here a couple of times previously and enjoyed the food and service.Unfortunately a lot was wrong on our trip. It won't put me off going back ever but will probably wait a while. It wasn't that busy despite it being a 50% day.Limited menu understandably but even more was not available when we tried to order. Wish we had known before going in or we would have gone somewhere else.Some of our meal arrived incorrectly, the burger was burnt and missing bacon, the garlic bread was also burnt .Service was not attentive, mix up with bills at the end, we had about 5 people deal with us during our visit and one girl was lovely but the rest didn't seem too bothered.No face masks or coverings which I was surprised by.The chips aren't as good as they were and the quality has decreased, may be COVID related but more likely a chef / substitution of quality issue.It would have been a £60+ meal normally which was not reflected 8n what we received this time around
williamd0056 . 2020-08-26
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We had a lovely afternoon of Tapas and prosecco. The food was tasty and well presented and the staff were friendly and helpful. Would recommend.
Terri Booker . 2020-08-25
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Lovely food, but very slow service. I had to call the waiters over.to be served, other tables that entered the restaurant after us were served before us. Drink not delivered to the table.
Rachel Bevan . 2020-08-19
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Brillant service excellent food we would recommend it to anyone stunning can't wait to go again
Christopher Davies . 2020-08-17
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Having been let down by another restaurant we had to find somewhere to eat. We were staying in the uplands area so went out looking. We had seen this restaurant and thought we would go another night. As soon as we entered we were ask to sanitizer our hands and fill out a track and trace. A limited tapas menu but we struggled to order as so much choice. We were aware that the food would be a while but was worth it. Staff very friendly and helpful. Would highly recommend.
attwoodt . 2020-08-13
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This was our first meal out since Lockdown as it was excellent Precautions against the virus were good and we felt secure Service was good and the food exceptional The tapas special offer with Eatout was delicious Lamb chops garlic prawns and chicken breast accompanied by sweet potato fries and a bowl of olives A great night out We look forward to our next visit
Gillian J . 2020-08-12
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Great to see that Verve37 is back open after lockdown!! Visited on Saturday night with a few of friends and had a great night of fun as always. Lovely warm welcome and a well organised process to get served. The new beer garden is a fab retreat, and I would definitely recommend a visit for anyone coming to the Uplands soon, and the Tapas are to die for!!!
jasonthomasevans . 2020-08-09
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Visited today, have really adapted post COVID-19. Great food, great customer service. Will definitely be going again. Minor criticism had to prompt for extras to the order and additional drinks but not really a problem. Would highly recommend.
annanW9397ZI . 2020-08-05
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Fair play, I have heard good things about verve and I have to say all true! Fantastic food, went for the tapas and there was a great offer on - 3 tapas and 2 sides for £9.95 (including soft drink) which is part of the government incentive. Great service by front of house (Think his name was steve who was also the manager I think) was told around 45 minutes wait for food but it came out much quicker! And when it came out, wow - the amount of food was phenomenal! Couldn’t eat it all and the quality was fantastic! Fair price on drinks for the area so all in all, would recommend verve 37 as a place to go - in fact, booked again for next Week!!
stubakes29 . 2020-08-04
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Despite a good first impression and friendly welcome by the front of house, who I believe is the owner, we were left to wait 15 minutes before our initial order was taken. We then faced a disappointing 90 minutes wait for our tapas, despite asking multiple times where our food was and being assured that it was not far away. We were offered a free drink as a gesture of goodwill. Adding to that, was the very cold air-conditioning which had us shivering. There appeared to have been some kind of issue in the kitchen and we believe the front of house needed to jump in and take over from the chef as we didn’t see him again after our food was finally presented to us. Credit, however, must be given to the restaurant for the quality of their tapas which was very enjoyable and would have led to a much higher review if the service had been up to the same standards.
JackOwen34 . 2020-08-04
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Superb food, especially the tapas. Very friendly staff.
Steve Barker . 2020-03-19
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Fantastic value, food is sublime, staff can’t do enough for you and are pleasantly chatty (not overbearing) great atmosphere and my new favourite casual eatery. If you haven’t tried it, you should. Ribeye was phenomenal.
Green316 . 2020-03-09
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Music was far to imposing no wonder it was empty
Nigellus Latin . 2020-03-08
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I went to the Verve 37 for a catch up with friends. We ordered meals and tapas, our starters were a while but the wait for the mains was well over 20 mins, after waiting a while for the plates to be cleared I then had to chase up desert.The food was lovely but service disappointing especially as it was quiet.
heleneWales1 . 2020-03-06
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I popped in with my Mum and baby whilst out shopping in Uplands. Mum went in first to check they were ok with me bringing in the little one, which of course they were. The manager was lovely and couldn't have done enough for us. He served us at the table and was attentive without being over intrusive. As it was a quick visit we had a few tapas (Garlic mushrooms, Garlic King Prawns and Tikka bites); we were impressed by the size of the portions, especially the King Prawns which were beautifully cooked. The only thing I would suggest for improvement would be to just have something for baby changing facilities - just something like a small wall unit in the ladies toilet would suffice. In fairness to the manager he was apologetic and said to was something they needed to think about which I saw as a really positive sign and I did have enough room to change her in the ladies in any event as I had brought my own mat. When we left he even carried the pram down the few steps for me which was a lovely gesture. So thank you to Manager Stephen for looking after us, we really enjoyed and felt comfortable in your establishment.
chloepie . 2020-03-03
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4 of us had a fantastic time having the bottomless banquet. Food was hot, fresh & plentiful with great choices. Also a great variety of drinks which were speedily replenished despite a busy Saturday lunch time. We requested to be near a tv so we could watch wales v France and we were sat in an amazing table in the window right next to the tv - perfect! Service was great especially from Stephen who went out of his way to look after us. We retired to the bar downstairs which also had an amazing atmosphere with live music. Great Saturday catch up with friends - thanks verve37! We shall be returning!
TeuluParker . 2020-03-02
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Came for the bottomless banquet for my birthday. 1 was unable to drink and so she was able to order food from the regular menu. Great service, plenty of food and drink! Will definitely be coming again!
P1384COlaurenr . 2020-03-01
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Great atmosphere and reasonably priced drinks, also loved the outside area
Rachel Bull . 2020-03-01
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Came here for lunch last week and had a couple rounds of tapas with wine and it was delicious! Staff were lovely throughout, kept us laughing too!
Louis James . 2020-03-01
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Pot luck with the food. We were a large crowd. Some people had the exactly the same food but portion size varied. Vegetarian meal was very poor. I've been many times over the years ( when I been invited by friends) but personally I would never choose to go. Bit of a pain when you are upstairs and need to go downstairs for drinks. I'm sure they must lose out on profits. On the plus side the staff are lovely.
Alex Hover . 2020-02-28
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Sunday dinner was very poor roast potatos were cooked days in advance frozen and then reheated
Leigh Haynes . 2020-02-24
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Food was very poor roast potatos cooked days in advance frozen then reheated would not eat here again
Leigh H . 2020-02-24
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Having visiting Verve37 on Saturday Night, I and my family had an amazing time.
mrmiller19900 . 2020-02-19
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Booked a table for a birthday meal last weekend. The manager of the restaurant was very unprofessional - sat on the spare seat middle of the table wanting to take our order and expressing himself beeing tired! Then he finally stood up and took the order. Empty plates of the started were not taken back to the kitchen before serving the mains. Cutlery were missing. Orders mixed up, people were waiting for their right sides. Extra glasses were asked and the manager questioned us why we needed more as we had two already! Ha maybe someone else wanted a glass of wine?! Sea food platter consisted of mussles, prawns and squid rings for almost £17! Waitessing staff were young and had no experience at all. Almost throwing food plates to us. As per food, is very basic. Ordered mussels as main and were horribly overcooked and the sauce was tastes. You say tell the kitchen the issue, but then didn't want to ruin my own bday and the atmosphere by sending it back, and what waiting till someone cooks new batch of mussles? Lidl sells mussles for £1.59 and they are lovely, your mussles almost £13 which are horribly overcooked.
Efaefaefa . 2020-02-18
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The staff, especially the manager couldn’t do enough for us after we had changed our booking a few times due to illnesses. We ended up as a party of 3 but it was great. We went for the banquet offer that didn’t disappoint. Every time our Proseco bottle emptied it was replaced straight away. Food was lovely and plenty of it with nice varied choices. Would book again.
staceyj391 . 2020-02-14
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After being a regular and having amazing food and service each time we were left disappointed with the bottomless banquette and a trip for lunch. After two poor visits I thought I’d might give it another go but after some friends who went and had the bottomless were left disappointed I don’t think I will return. It has always been a go to place but after it has come under what it seems a new manager we will be looking elsewhere. The tapas that’s suppose to be and use to be unlimited was being restricted, happy to have the tasters but being told you can only order two dishes at once isn’t what I would call tapas or unlimited. Drinks use to be free flowing and you never had to ask but now your told quite bluntly you have drinks you can’t have more until they are finished. I understand there are conditions but why the change and it seems a new manager has made these. Shame that the service has gone down hill due to these changes. Think you will see less people going when they are better places with a better service?
danielum86 . 2020-02-13
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Too cramped, party didn't eat altogether, came out in drips and drabs, had lamb asked a few weeks beforehand if meat was off bone told yes, yet came with it on, sent back and when it came back was cold....did not look appealing at all, not a good experience, won't be returning again!!!!
247mandyp . 2020-02-10
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Visited here for a friends birthday on a Saturday night. Large table which we booked in advance and it was busy so this is advisable. We had a drink downstairs prior to sitting down and it was quite expensive. Our server was friendly and checked on us several times. I had the lamb chops with chips and for the price is was a very good size and I thoroughly enjoyed it. Everyone enjoyed theirs too. Couple of mistakes on the end bill but apologies given and mistakes
tinytrace . 2020-01-23
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