The Welsh House Swansea in Swansea

The food was stunning, beautifully decorated and the table service by Noah & Laura was absolutely superb! Will be coming returning soon!

Good Sunday lunch, good service, parking outside is limited for disabled visitors. Large carpark less than 5 mins walk but you have to pay.

This was our 3rd visit for Sunday linch, and the food was exceptional as always. Our server was Val, he is kind, considerate, snd very helpful. Thank you all.

Sunday sharing platter. The place was rammed so service was a little slow. The staff were very friendly and attentive. The food was delicious. I recommend 👌🏻

Excellent venue, food was exceptional, would definitely recommend

We had a lovely lunch at The Welsh House last month. If you’re looking for true Welsh flavours, this is the place to go. The atmosphere was relaxed, with a cosy atmosphere inside. It was a sunny Friday so lots of groups celebrating. We started with some Welsh classics - cockles and laverbread on rarebit crostini, and a hearty lamb cawl. Both were delicious! Very happy that they served cawl the proper way - with cheese! For mains, we had the beef burger with Welsh dragon cheese in a beer bun, and a rump steak with chunky chips. Everything tasted super fresh. Great to see such a strong focus on local Welsh ingredients, and the huge Welsh drinks menu was spot on with choices like Gower Gold beer and Aber Falls gin. Highly recommend if you’re in Swansea and want to try local Welsh food in a friendly, relaxed setting!

Firstly I will point out that when we arrived and eventually seated we were told that service would be slow as they were waiting for staff to arrive. Bit chaotic to start with but it came together. The food itself was delicious, we order two of the sharing Sunday roasts bit found half of our meat on the other platter. Missing stuffing balls etc but there was enough food for two. Trying to get someone’s attention to put it right was a struggle. Our party ordered two cups of tea. They bought two cups and a pot of tea. Literally just enough for a cup each. When challenged we’re told that is the way it is. When asked for a top up of hot water we were told no. One of our party went to the bar area to get the hot water and they did concede. Shouldn’t have been so hard but the price of the tea you would think you would get more than a small cup each. Considering the delays to service and all you would think a free refill the right thing to do. I would go again as the food was nice but service was a let down this time.

Disabled toilets door seriously needs to be done

Food was average for an afternoon tea. Service was ok after a slow start. The restaurant was well set out.

Fabulous food served by the lovely Ruby. Nothing was too much trouble and we weren't forgotten about even though we were in the pod outside. Service was fast and food exceptional many thanks we will booking a pod again

We booked a private room for a family birthday celebration. Although we had to wait a while for our food to arrive, the food quality was excellent. We had a range of dishes, from a ceaser salad, a portion of cockles, and a honeycomb cheesecake. Portion sizes were generous, and the menu had a brilliant range of dishes on offer. Mitch - your customer service was impeccable. An informative, kind, and personable member of the Welsh House team. Thank you!

We had Sunday lunch here - group of 7- how disappointing- service was atrocious food came out luke warm and it took an age for it to be delivered to the table. Then they couldn’t wait to get rid of us after we’d finished - such a disappointing experience. We commented about the service when we paid as we weren’t happy about the service charge and said we were disappointed in the service and he just shrugged his shoulders and didn’t even attempt an apology. We wouldn’t hurry back.

Worst place I have ever spent my hard earned cash at. Service awful, food mediocre and toilets smell of sewers. There for 2 and a half hours for just 2 courses. Nearly died of thirst the amount of time it took to get a beer. The owner coming round offering you 20% off drinks for his other establishment, no chance mate can't even get a drink in this place. Paid the bill and told them all my thoughts and didn't even care. Please don't waste your money here, McDonald's is better in my opinion

Very slow service, mix ups with orders, had to ask to order more drinks and even then took awhile. Price implies a premium product and what we received was not reflective of this. Disappointed as the idea of an all Welsh menu is very appealing. Will not be returning.

Lovely food &vibe definitely reccomend a visit

The service attitude was extremely poor. The restaurant was almost empty. An old lady with black hair came up and said we didn't have any seats. This was blatant discrimination.

The food was delicious and the atmosphere was cosy and intimate. The bathroom was a little dirty. The portions weren’t too large so we were comfortably full after a starter, main and some shared plates.

The Welsh House is set in a cosy and luxurious setting. Staff are incredibly friendly and food is fantastic. We had 3 courses that were all delightful. We cannot wait to return!

We came for lunch midweek. We waited at the bar for at least 5 minutes watching staff at the other side of the bar chatting - they would have seen us. If it wasn’t for the fact we had dogs with us and it was raining we would have walked out. There were only 4 other diners in the building so not exactly busy. We ordered a drink each and then some food. My partner opted for the lamb main dish. I have to say it didn’t look appetising when it arrived and only as he is polite and hungry that he eat it. He didn’t enjoy it at all. Words along the lines of ‘an old boot’. No one came to check back on us until they came to clear plates so couldn’t have rectified the situation. We’ve been a few times but I think we’ll go somewhere else in future. Shame as building is lovely as are the staff (when you’ve got their attention).

First time visiting and we opted for the sharing board for two from the Sunday lunch which was lovely. The children’s sausage weren't good and looked like that had been sitting around for a long time. One of the sides on the children’s menu were mashed potato but we were told they don’t do it so I think it should be removed from the menu. Service could have been much slicker although the staff were friendly our drinks were forgotten about and we had to ask for more drinks. But overall a good experience

Lovely food and atmosphere. I went with a large group of people and they managed the orders really well.

Went for breakfast for our anniversary on Saturday. Waitress was talking to someone on a table with some with paperwork and told I won't be a minute. Then we were told sit anywhere someone who appeared to be management. After sitting for 10 minutes the same waitress walked passed us and said I will be with in a minute.,10 minutes later a waiter came back to take our order.Got my husband order wrong. Cheap sausages and my eggs and my egg my breakfast wasn't the breakfast. My americno was only half full.Its a shame because we had a lovely afternoon tea a couple of months ago.

Food and service were fantastic, only negatives, they have outside pods which the staff had to service via door next to tables, causing constant wind blowing across tables, second issue was with male & female toilets, flush sensors and hand wash sensors not working, possible fuse fault, but no signs in the toilets , so people still using cubicles and hand soap With no water to flush or rinse.

Wonderful food great service especially Sam

Tyler was a very pleasant server, food came out in a timely manner and the cocktails were delightful. :)

Had the Sunday lunch sharer for two. Absolutely stunning meal. Must say one of the best Sunday lunch experiences eating out I’ve had and I’ve had a few. In a nut shell it was brilliant. Would recommend cheers!

Went on a date and it has to be said that the service was one of a kind. From being greeted at the door, to table service throughout the night. We both felt very comfortable and at ease whilst at the restaurant and would like to give a very big thank you to management for providing such a lovely service. Safe to say we will be visiting again soon.

Great food and atmosphere. Service excellent too

Really enjoyed our squad meal with the Scottish Masters Hockey team. Seated in a private room & the food was superb. All 18 of us really enjoy the food, atmosphere, and location of the restaurant.

Food was freshly cooked and plenty of options. Also, great prices. Services was excellent, and Teresa our server was helpful. Was such a nice atmosphere we would definitely come back again.

Some times there are places where you desire the special experience, the quality ingredients, expertise, local produce and genuine service - that just don't deliver. You leave feeling a little frustrated, robbed of the exchange of vulgar coin for quality and care. Thankfully, I can report this not one of those places! It is easy to access with a friendly welcome. There is no pressure, you are not rushed. There is music and comfort, relaxing from the offset. I'm a hoary 42 year old dad, my daughter an inquisitive 11 year old that never clears her plate. I chose my staple favourite of belly pork, with fondant potato, cabbage and beautifully green shoots. It was truly decadent, the pork was beautifully smooth, lightly seasoned to enhance it's specific flavour, and the fondant potato was wonderfully cooked, sweet and buttery. The red wine thyme just was outstanding; a true mix of 80s flavours, but with modern technique that produce a wonderful, comforting yet vibrant savoury note that enhanced the dish. I paired this with the Domains mazilly Bourgogne Hautes-Cotes de Beaune, which worked wonderfully to match the savoury note of the jux, whilst matching the sweetnes inherent in belly pork. My daughter adores Mac & cheese (much to my chagrin) and normally consumes a few mouthfuls before declaring herself full. This time she cleared the bowl, ate the accompanying peas and savoured the remaining jux from me with her mashed potato. Despite this decadence; I had wine yes unembibed, so we ordered dessert. I thoroughly enjoyed a specially prepared cheese board with amazing crackers, whilst my daughter chose her usual vanilla ice-cream, and was not disappointed. The wonderful Teresa and JJ that made us feel so comfortable, providing such wonderful dishes and wonderful help, are great examples of caring professionally about customers. Thank you for a special experience for myself and my daughter.

Lovely afternoon, nice food & service by Charlie was great.

Booked a table for a party of 13 for our meal after our wedding on 29.08.24. What an amazing experience, food was beautiful, all of the party did not have a bad word to say about any of the food. Staff were so attentive, constantly asking if all was OK and if there was anything we needed the whole time we were there. Highly recommend The Welsh House Swansea.

As a first time customer, I (and my party of 10) couldn't have asked for a nicer dining experience. Our server, Teresa was outstanding. (she even took a group photo for us). I only gave 4 stars for the food, as there was no lamb available.

Food is as outstanding Love atmosphere Celebrating birthday in a pod was so much fun. Evie our waitress was so warm and friendly. Nothing was too trouble. Lovely views of the mountains and the marina. Really great evening out

High quality food which yoi can taste. Service was excellent. Friendly, professional with great personality. Diolch

Teresa was really friendly and professional. Food was served quickly and all the dishes we had were lovely.

Dreadful experience here. Staff seemed utterly incompetent and bewildered most of the time. We asked three times for a pint of water and finally had to go to the bar to get one. Also had to asktwice for a diet Pepsi. I asked for no tomato in my burger due to a mild allergy and the burger turned up with one in. I would have sent it back but the burger took over an hour to turn up I just took it out. Welsh cakes were burnt, dry, and tasted like cardboard. Service was slow and half arsed which we would have understood if the place wasn't half full. Would hate to see what service is like on a busy evening. Can't wait for this place to go the same way as La Parrilla and Marco Pierre Whites Steakhouse.

Nice place, not too busy the last time I ate there. Staff are very nice, food was great.

Food was outstanding waiter and waitress service was exceptional, the only downside was the male bartender who had a terrible attitude and was very unwelcoming, and made us feel really uncomfortable ordering drinks. This person really needs to be retrained in customer service.

A lovely Sunday lunch today at the Welsh House. Fast and efficient service. Attentive pleasant staff. Excellent value for money. A favourite place of ours.

We had a lovely, delicious Sunday lunch (sharing roast for 2), and the service from all of the staff, especially Lilly and Luke was great - it was our first time there and we will definitely be back! There was also live music outside which sounded great!

We went to the Welsh House with friends yesterday, there were 6 of us and everyone really enjoyed, the starters were lovely and most of the mains apart from the burgers, we have had burgers previously in Cardiff and they were in a pretzel bun and were stunning, however this time they came in an ordinary floured bun and were pretty tasteless, with just a slice of lettuce and tomato which was such a shame as they are not cheap at £14.95, the chips they came with were really nice, but the burgers really let the meal down.

Unfortunately had to wait over an hour after all other members of our group had finished our food before the last person received their eat (steak) after speaking to 4 different members to enquire where it was. They cancelled the order around 50 minutes after telling us it was on the way, because we asked for a refund for the person who was now going to have to eat their meal on their own and they thought we meant that they didn’t want their food anymore. Eventually, around an hour and a half /hour and 40 mins after the food was ordered, the steak arrived and our friend ate her meal whilst others had coffee to wait for her. A refund was begrudgingly given. The person who was sent to apologise last was actually very nice but others could have done a lot better. There were a lot of staff on and it wasn’t extremely busy or anything so I really do not understand what was happening apart from some really awful communication and eating a meal by yourself quite late into the evening, while 7 people watch you, isn’t a great experience.

Best place in Swansea! The food is incredible and the staff are very friendly and go the extra mile to make your experience perfect. We have visited a few times, however this time we had the private room hire for a post graduation meal and it could not have been any better! They even decorate the room and managed to serve a group of 12 with no issues at all!

The food was excellent. Enjoyed the welsh meal for two. however, we went during the swansea ironman, and service was slow. We had to take our dessert away in a box as it had taken so long to be served. This was a shame because I suspect this is normally a 5* venue.

Stopped by a few times over the last few weeks as the weather's been nice. Great place and presented well, they have live music there too.

Ordered a burger, it came back pink. I asked if I could have it cooked more. It came back with no change and the waiter told me the chef said it is cooked to 75° so it's it cooked. Told him I couldn't eat it like that, it's too raw for my liking. He replied "well what do you want me to do about it" with attitude. I said I didn't know but I can't eat it like that. He said in a sturn voice "well that's what you've ordered". I just replied well I'm not eating it, I'll just eat the small amour of chips provided. I was told he'll take it back but chef said it'll be burnt then, I said that would be fine. It came back just the same, I thought I'd try it but made me feel sick, I could taste lightly cooked meat. I couldn't eat it. My daughter complained about it saying I won't be paying for it and about the disgustingly unprofessional way the easier spoke to me. She was told he was highly trained. Pity he doesn't put what he has learned into practice. She was offered for me to have another starter which I did. They charged me for 2 starters. Never again!!

Visited the Welsh house to celebrate proposing to my Fiance. We had an outside hut which was very nice and private. The steak I had was cooked perfectly to my liking and our appetisers and side dishes were also fantastic. The cockles and Savoury Welsh Cakes were particularly good!! My only piece of feedback was that the AC unit in our hut was noisy when we arrived, but turning its cooling off rectified the issue. Excellent service from Elin, she was polite, knowledgeable and catered to all of our needs. Massive thanks to the team for making our visit so special. We will definitely return with friends! Thanks again Welsh House Team!

Here for afternoon tea with my disabled eighty year old mother and my daughters and baby grandson. I waited over 10 mins for us to be seated when many staff standing around doing nothing. Whilst waiting for my table a lady came in with a cake for later on in the day the staff member totally ignored me and took the cake and did not return to seat me. Eventually another staff nember took us to a small table for 4 with minimum room for a pram or a disabled trolley aid right by the door. When asked if we could have a larger table which was free further down the restaurant I was advised it was reserved even though nobody Sat at the table for the 2.5 hrs we were there. After sitting for 10mins i was offered to move to another table not much bigger than the one we were which I declined. The afternoon tea was very nice but the customer service from the staff was very disappointing and they do not cater for anyone with a disability or a baby in a pram which is a minimum expected from any restaurant these days.

In Swansea for Son’s Graduation and we book here for Graduation meal. Whereas the food was very nice, the service was appalling, in my opinion. When a waiter came to take our order, we had to wait at least 10/15 minutes for our drinks - I actually had to ask where they were. Then along wait for the food. It’s a pity the waiting marred what should have been a celebration. But, as I said, the food was good and we all enjoyed it.

Just popped in for a beer on a sunny (!!!) Friday afternoon, listening to the live crooner in the Wine House. All too soon, the sun was gone, but it was an enjoyable pit stop.

Had pre-booked a table and was told it would be table service. We waited 30 minutes and were not even asked for drinks. It was not a particularly busy day and so this was disappointing. Ended up leaving so not sure how long we would have ended up waiting.

With supposed table service, waited 30 mins and no one even took a drinks order let alone our food order. Ended up leaving at this point so who knows how much longer they would have taken. Worth noting it wasn’t busy at all.

The staff were very unfriendly behind the bar and not happy when asked to clear the glasses and clean the table from previous customers. My drink had hair in it and was replaced but not happily or with any apology.

We went for Sunday lunch. The food was good but the service was terrible. Waited 25 minutes before our order was taken. The food did arrive quite quickly but then another very long wait to pay the bill. Such a shame as the service ruined what should have been a nice treat. We will not be going back sadly even though it's close by.

Stroppy barmaid who refused to serve me a Welsh pint of Gower beer in the correct glass offering only a cider glass but happily charged me well over the odds for doing so!! Baring in mind the place was quiet I find this unacceptable Poor show and one the Gower Brewing Company should address

Unfortunately it was an off night for them. The rump steak was bland and the peppercorn sauce was too overpowering. The side veggies with the Cottage pie were over cooked. Service was slow and had to correct the bill a couple of times. The cottage pie itself was delicious, a long with the chips that came with the steak, but most of all the mintes gravy with the lamb was the best. I'd give them another try but tonight the staff were not prepared to handle the number of groups that were there.

Service was a bit slow despite being empty. Breakfast tasted nice but a bit cold :(

Very disappointed. Took forever for our order to be taken, even longer for food to arrive and when it did, it wasn't very hot. My partners side dish to his meal arrived halfway through the course, I had to get our own condiments as it was so understaffed for a busy Friday night. staff jobs being bar person/waiter/server/front of house instead of having the staff to do these jobs individually. Cutting corners leaves a detrimental effect and it showed that night. It's such a shame as I have enjoyed this place previously. *** not the staff's fault ***

Went for Sunday Lunch. Food was okay, came quite quickly. The service was terrible. Actually terrible. We waited SO long to be served, with waiters just walking past the table, we had to waive our hands and get attention for everything. Drinks (which came after our starters) and even ask for a dessert menu (did they not want the custom?) The front of house lady also needs to wear longer, smarter dresses, I know it was hot, but she kept bending over and showing everything. Wow. Would not recommend. They need some decent management to give the staff some direction and the food could do with being improved, very mediocre.

Great food. Great location popped in for food prior to a meeting Recommended

Lovely Sunday lunch , great food , don't bother going to a toby ,this is moles better 😋

First ever visit, 1 July 2024. Steam punk vibe alive and well here, true to the history of the building and area. Lovely staff, good menu choices, fair selection of drinks. Service good, food well presented and superb. What a little gem. Thank you everyone.

Beautiful place/food, was put off immediately with a hen-party on a PA System in the beer garden outside, but once inside you couldn't hear the racket too much, but was taken back on arrival.... Food - Really nice and as to be expected at this price point, tasty and fresh starter/mains, i ordered additional vegetables which didn't come with the meal, had to be chased/followed up to make sure they arrived, the desert chocolate brownie tasted brought in, i.e it tasted like it had a packet/wrapper around it at some point which is a shame...... Service - Really poor, after waiting 25 mins for drinks you could see the drinks on the bar waiting i was going to go up myself to collect but were eventually brought to us after asking twice, clearly were short on staff and were run ragged with the hen party outside/bar side which for me was letting the restaurant side down, upon paying i had to get up and walk out to get anyone's attention, then it was announced they were 6 staff down and apologies given, this poor service wasn't reflected in the bill, i paid and left...... I would return again, but NOT on a weekend evening sitting, i like to be able to have a conversation across the table without shouting or filling the other person in on what was just discussed to my right, as the left couldn't hear, and the slow un-attentive service due to staff shortage, another time its a lovely setting/staff/food, just not for me and two others on Saturday 29/06/2024 unfortunately. Edit.....i see 4 months ago other people complaining about service and the following statement being made - "The issues you have reported are not to the standards we thrive to achieve. We pride ourselves on our standard of service and endeavour to commit to training the team to ensure that future customers have a pleasant time with us" Clearly in the last 4 months not a lot has changed, lack of service/front-house is letting the place down.

We have had two good meals here. Nice to see a restaurant focusing on Welsh produce . Well done ! Friendly staff too and good location with inside and outside eating including individual glass pods

What a wonderful place! The ambience and environment along with freshly cooked welsh ingredients has kickstarted a great weekend. Quite often when you visit a busy town or city there are long wait times but they were very quick and attentive. Me and my partner throughly enjoyed ourselves, thank you!

Had amazing food and service at the welsh house marina. Charlie who served us friendly and helpful. Will definitely visit again

Visited the Welsh House Swansea for a birthday meal. We had phoned to book, which they advised we were able to have one of their outdoor huts. On arrival, nobody was aware of our booking however as it was quiet this issue was resolved quickly. The 5 of us all had different main meals and each meal was absolutely delicious! Each dish was full of flavour and were great portions. The burger was one of the best burgers I've ever had and all of us absolutely loved the chips! We will definitely return. Food was reasonably priced.

The burger was horrible and so was the salad. Nice wine and atmosphere and great staff

We came in as a family at 10.00 for breakfast on Fathers Day. The decor and the menus and information booklets are excellent. We were looking forward to a lovely meal that we could recommend to visiting family and friends. HOWEVER - We waited 40 minutes for coffee & drinks and a further 15 minutes for most of the food (the pancakes came later - and the wrong version arrived!). The drinks were all good though, and the coffee was delicious. The large breakfasts were fine, but the smaller breakfasts should be served on a smaller plate, as it looks quite sad to just put almost half the food on the same size plate. We then had to get the attention of one of the very few staff who were present to ask for ketchup and brown sauce and even then she only brought one really tiny dish of each. It should be standard practice to ask if anyone on the table wants any sauces WITH the meals as the are served. The slices of sourdough toast on the meals were very small and we ended up ordering extra portions of toast. Finally - the Welsh breakfasts were not good - the 'Welsh rarebit' was spread very thinly on the one small slice of sourdough toast, and we did not expect that the laverbread and cockles would be mixed together - they are far better served separately on the plate. It is particularly sad that the WELSH breakfast should be so poor in a place that prides itself on its WELSHNESS. It then took ages for the bill to arrive. All in all - Mae angen gwelliant!!

Excellent venue superb food good atmosphere brilliant staff would very happily go to The Wrlsh House again - hopefully soon.

I went to The Welsh House today to celebrate Father’s Day, we ordered the trio of meats but exchanged the pork for lamb because my partner does not eat pork. The service was very good, the food was so tasty and there was lots of it. The gravy was delicious 😋 we then went outside and had drinks in the sun and the atmosphere was perfect almost felt like we were abroad with the view of the marina. ⭐️

Lovely afternoon tea staff friendly nice coffee

Valentine gave us great service. Excellent food and great atmosphere

First time we visited in .arch ,it was for afternoon tea ,treated 3 friends , It was appalling , bought shop welsh cakes and scones , which were dry , The item they called arissole was smaller than a mini scotch egg but it was the only thing that tasted half decent , They brought out food for 2 persons by the time the.rest came we had already eaten ours , Emailed and WhatsApp welsh house swansea never had a reply Positive thing was the member of staff that served our table was polite and tried her best to make things right, by going to buy milk for tea /coffee Was it worth the money definitely not , Much nicer ve ues with fresher food and cheaper

Filthy toilets Poor value My dessert took 45 mins to arrive Food quality just average

Had a lovely time, decor was lovely. Location was too. Disabled parking right outside the door. Staff prompt and friendly

This restaurant uses Welsh local produce, making it the perfect place to have guests over.

Warm, friendly service, fabulous food served piping hot. Soup was delic, my lamb fell apart and My partners Kiev was lovely. First appearances the portion size looks smaller than what youd expect but after 2 courses We couldnt manage a sweet....Ours was fine dinning ! First visit to TWH and certainly won't be Our last.....very well done 👏

Dissapointly I asked for a blue steak but it came medium rare, but having said that the starter was banging cockles and laverbread yummie

Great value for money and a beautiful location. I was very well looked after by Elin. The food was stunning and I will certainly be back!

We hosted our True Connectors lunch in the Private Dining Room and with the glorious weather took advantage of the outdoor seating area. Jo the manager knew it was our first time hosting here and the response from all of the guests was to book here again. Good value for money and a good location. Our waitress Ella was on point, she cared about getting our orders right, came back to check on us and this was during an exceptionally busy service time. One thing I would personally value is gluten free bread roll options - I had a naked beef burger, but it would have been even better if I could have had a roll - its a small thing, but makes the experience inclusive. The popcorn cockles and laverbread mayonnaise was a first for me... defo having that again. Thank you and we look forward to hosting a future lunch with you really soon. Em x

Been there twice now, good food and the service was fine two

Great atmosphere, live music highly recommend

Very small portion,the service was very good and the atmosphere was very nice Lovely staff.

Fantastic food helpful and friendly staff

Good luck . Tried booking via automated phone system but kept going in circle. Walked to reception to be told by a rude lady they don't take walkins even after explaining booking didn't work. Disappointed Thanks for the reply👍

Went to the Welsh House on the 4th May had a table booked for 7.45 got there about 6 fantastic entertainment outside with Dino martini but outside was full of drunken middle aged women falling over and basically making a fool of themselves lowering the tone of the area, we want to our table the waiter could not understand what we were ordering the restaurant was empty freezing cold no atmosphere same round of drinks was a different price every time ,two of our party ordered a Bailey's and it was the wrong measure. Asked for a taxi and was told its automated system just wait outside not what you want to hear after spending £300+ and then told to leave because they are closing.

Lovely breakfasts. Great staff.

Plenty of room for a large function. Buffet was excellent, would highly recommend. Menu is expensive but outstanding. Beautiful place for a special birthday or just a romantic treat.

Went there after a funeral buffet was excellent and staff very pleasant

Just come back from a Sunday lunch. Starters and mains were outstanding. Waited just short of an hour however for our dessert until we had to tell them to cancel it as we only had parking until 2pm. They then tried charging us for the desserts and gave us a service charge!! Had to tell them to cancel this which they did. I would have recommended this place and returned as the food was amazing but they really failed on the service. After reading other reviews this appears to be a big issue. Such a shame.

Made the effort to go here on a Sunday evening based on a recommendation from our hotel. Walked in the door and was told immediately that they were closed to walk-ins on Sunday evenings and that we couldn't be seated. This information should be posted on their site to avoid this frustration in future.

Almost went in, then read 10% charge added if you ask about allergens!! Their reply states it's optional, but you must ask for it to be removed. So asking a simple question of what is in my food incurs an 10% surcharge, and given that many allergens are life threatening, would anyone be comfortable asking for the surcharge to be removed? Why not provide a surcharge if you ask if a meal is vegetarian or meets kosher, halal.

Great value for money. Great staff ..Especially the chef.. First class location

Brilliant service and food. Been a few times now and never had a bad meal. The Sunday dinner is amazing and great value for money. The staff are really friendly and attentive. Would highly recommend

We visited the Welsh house for my daughters birthday. The food was lovely so no complaint there. During the serving of drinks the waitress kept tipping her tray forward and twice we kindly reminded her to be careful as we could see the drinks were unbalanced. I should point out I’m silver service trained and I could see she didn’t know how to safely hold the tray. At one point, after being asked twice to be careful, she tipped a whole pint of coke down my daughters back. She was absolutely soaking! I should point she’s also heavily pregnant. We accept accidents happen, the poor young waitress was mortified and we did all we could to ensure she was ok. However at no point did any senior staff come over and check my daughter was ok! It ruined the night. She has paid to have her hair done and bought a new dress and jacket, all of which were soaking. When they gave us the bill they didn’t charge us for the spilt drink!!! They also gave us a bill with and without a service charge. It was a ruined night because of the attitude of the management there. Honestly do not go there if you are celebrating a special occasion as there are plenty of restaurants in Swansea who would be far more caring and look after you.

Food was excellent as was the service. Very friendly staff and best of all dog friendly.would highly recommend the Welsh House

Unfortunately our friends get together was spoilt because of the very loud singer. We struggled to have a nice chat over the meal which was average. The restaurant was also cold and the toilets smelly. Certainly want be returning.