Based on 764 opinions finded in 2 websites
Based on 764 opinions finded in 2 websites
Opinions
Had a 2 night stay booked direct with the hotel. Excellent value for money. Had stayed here some time ago and it seems that the standards have gone up. Had a delightful spacious room that was very well appointed. Thought the food on the fixed menu was very good quality and enjoyed the breakfast as well. Took advantage of the happy hour ably assisted by barman and waiter Aron (apologies if I have the name wrong) who was extremely helpful and friendly. It's in a good location and we will certainly return.
Jim Wilde . 2024-10-09
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Final meet for daughters wedding on 2nd Nov. Always a warm welcome. Nicki the wedding planner is so warm.and enthusiastic. She put.us all.at.ease.
Jan Wms . 2024-10-07
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Attended a wedding reception, food was lovely, staff efficient and helpful. Very nice for a small to medium wedding. Didn't stay so can't comment on rooms.
Karen Smith . 2024-09-28
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Fabulous evening meals Medioco brecfast
Laurie Burkill . 2024-09-08
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We had a super 2 night stay . The staff were excellent , very welcoming and efficient and nothing was too much trouble. We took advantage of the 2 for 1 happy hour between 5-7 nightly and enjoyed an evening meal and breakfast there . Our room was outside the main building , a small chalet type . We hadn’t paid too much and it was worth the money as it was clean and modern , a bit on the small side but for a short stay, it was fine . There seemed to be plenty of parking spaces so that was a bonus .It took us about 25/ 30 mins to walk to Mumbles pier but the Main Street with a few nice independent bars was only about 10 mins walk . Highly recommend.
june008 . 2024-08-01
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Absolutely disappointing. Cannot really comprehend the very good reviews. Our room, especially the bathroom was not properly cleaned. The floor was dirty and hairs from former guests were on the floor. The whole complex would need a facelift. The breakfast was nothing really special. The tables were not properly cleaned and the cutlery dirty.
Anna C. Ainsley . 2024-06-04
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A great few days, looked after very well. First class.
Geoffrey Grosvenor . 2024-05-23
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Impromptu visit for an evening meal. Staying close by and decided to pop in to enquire whether we could dine in despite not being guests. Warm welcome & what an unexpected treat. Sorry didn’t take any photos of the food but definitely the best we had in Mumbles. We chose from the early bird menu - I opted for the courgette, whipped feta & broad bean salad (very tasty), followed by rump steak (perfectly cooked medium rare), & tiramisu, whilst partner had soup & chicken supreme, plus 2 glasses of wine, 2 pints of Stella, coffees & a liqueur, all for £77… Service was impeccable, didn’t hesitate to leave a tip & we would return in a tick.
Michelle Briggs . 2024-05-21
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Lovely hotel. Very pleasant and attentive staff. Really beautiful food. Very enjoyable breakfast. I love fish but never had Megrim before, really well cooked, well balanced flavours throughout the dish. Chef also served two complimentary small starters. Lovely and really made my stay. Thank you so much 🙏😊
Zobo 75 . 2024-05-07
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Stayed at the hotel, for 4 nights. Very convenient for Mumbles. Breakfast was a small buffet, but an array of freshly cooked food available. Obviously, being freshly cooked, there was a little wait, but if you order as soon as you sit down, by the time you eat from the buffet, then your main course is arriving. Good portion size and food very nicely presented.
Gaynor S . 2024-05-06
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Nice Sunday lunch.Good service.
David Lloyd . 2024-04-06
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Wonderful bistro lunch with great service
Paul Midha . 2024-04-06
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Booked for one night with daughter and thoroughly enjoyed our stay there. Room clean and comfortable. Had an evening meal in restaurant and the food didn't disappoint. It was excellent along with the service. Staff at reception were very friendly and helpful. Will certainly return.
Jane Heyman . 2024-03-27
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Lovely hotel, 2 minutes walk from the promenade/sea. Room was clean, bed was comfy. Had everything you need. Breakfast was really good, plenty of choice. Staff were welcoming, nothing was too much trouble. We'll definitely stay here next time we're in Mumbles, so handy for shops and restaurants.
Annette . 2024-03-17
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Absolutely incredible food. Where do I even begin? For starters I had the pork belly with black pudding terrine and cider jus and the partner had soup of the day which was roasted red pepper and carrot soup. The pork belly was packed full of flavour and had a beautiful bite to it with the cider jus taking the dish to the next level, the soup of the day was absolutely spot on and so rich and packed full of flavour. For mains I went for the rib eye with triple cooked chips and the partner had the slow cooked blade of beef with creamy mash and mushroom ketchup. I asked for a medium rib eye and it came out perfectly. Nice pink wall in the middle of the steak which made it cut like butter you could honestly cut it with a spoon. The chips were crispy on the outside and fluffy in the centre. The slow cooked beef literally fell apart with the mushroom ketchup stealing the show. Would absolutely return here and highly recommend to anyone. Food was so amazing I had to shake the chefs (Alex) hand. Thank you Norton House!!
Alex James . 2024-02-19
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We spent 1 night in a twin room. The room was well decorated and the beds were comfortable. We also had a sea view. We had a a great breakfast. The fried breakfast was made of quality ingredients and was not greasy at all. The whole experience was very pleasant. I will definitely come back and would want to try the evening meal next time.
Rachel Wood . 2024-02-08
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Fantastic experience, lovely staff.
shaun haggarty . 2024-02-03
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Christmas party night, Excellent service, delicious food. Highly recommended. The staff were attentive welcoming drink kir royale, everyone delighted with their menu choices.
frances b . 2023-12-09
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Sat outside on arrival. Lovely setting. Food pricy especially if you paid twice! My friends hubby paid and so did she and now they are hoping to get one of the payments back! Staff very attentive . Food was tasty.
Deborah S . 2023-09-07
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Lovely two night stay in Norton House. The 3 course evening meal was lovely, including a cream of veg soup, duck, salmon, cheese boards and a fruit based tiramisu. Second night we had the freshly made pizzas and chips, which we would have again. One of the best breakfasts you will find at a hotel. Large continental options from fruit, granola, cereal, pastries, yogurt to a freshly cooked English breakfast. Thank you again for a lovely stay
Tom W . 2023-07-22
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We go to Norton house at least once a year. Today was the best it’s been in a long time. Everything was outstanding. We were early so it was 3 course’s for £30 which in this day and age was value for money
glyn . 2023-05-20
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We ordered a full Sunday lunch for the whole family last Sunday 18/10/2020 as a take away. The process was so easy, ordered the day before and it was ready for us to pick up on the Sunday. Well packaged to keep the meals warm and fresh. The meal was delicious, freshly cooked and highly recommend the food from Norton House. It was just like eating in the restaurant freshly made. We have eaten many meals at this Hotel and would definitely recommend. This place is an ‘ unsung hero ‘And I heard they meals during the week for take away too, especially now as we are in lockdown again!
Mobile500756 . 2020-10-20
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We had Sunday lunch as a family of six for our first time back to Norton House in many years. We were very impressed with the overall decor and pleasant ambience which helped us to feel very relaxed. We also found that there were excellent social distancing and hygiene measures. Food and drink were fantastic with plenty of variety, including vegetarian options. We would not hesitate to return!
OwenT958 . 2020-09-27
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We were staying for 3 days in Mumbles and had two very enjoyable evening meals there on Wednesday 9th and Thursday 10th Sept although the 1st meal was better than the second one. By coming early before 7 am on both occasions we could order from the early bird menu. My wife had the lamb stew while I had salmon (slight too salty) and one night I ordered the "Welsh cheese selection which was excellent. I ordered Foncanelles chardonnay white wine and as I was driving Heinekin 00 0% abv beers. The service was attentive especially the first night where we were made most welcome although the second time it felt more corporate. The food is good and I recommend coming to this restaurant.
David M . 2020-09-14
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My wife and I had a 3 course meal here on the last day of Eat Out To Help Out. The tables were well spaced out and we felt totally safe from the coronavirus.The service was exceptional and the food was of a very high standard. The broad bean soup (a new one for me) was delicious, the lamb was tasty and tender, finished off with bread and butter pudding. An extremely pleasant dining evening. We will certainly be returning soon.
PAJAWALES . 2020-09-01
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3 courses for £19 - well worth it. All courses were delicious and good sized portions. Lovely and friendly staff. Very enjoyable evening - will definitely be going back!
emmallewelyn . 2020-08-26
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My husband and I booked Sunday lunch.The food was hot , plentiful & delicious. The chocolate tart was gorgeous. The waiters were very polite and helpful. Norton House was spotless. Dont worry about Covid here , the tables were well spaced apart, and sanitiser was available in the spotless toilets. Would thoroughly recommend.
931annette . 2020-08-26
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I attended a wedding, we were stuck behind a pillar to watch it, although the food was lovely my honeycomb was burnt and cooked breakfast was tiny. The worst thing of this place was my freezing cold room with a window that didn't close properly and when it was closed was still really drafty. The carpet was covered in powder which I believed to be shake and vac. (I hope it was) you could hear all the noise from the door banging outside. I spoke to staff who all dismissed me with "that's strange" they didn't care about customer satisfaction at all. I even emailed them after I stayed and they didn't respond. Will not be going here again.
Gc2686 . 2020-02-18
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Fantastic hotel. Lovely staff and food. Room excellent clean and warm. Super breakfast. Will certainly come back.
Osbornharri . 2020-01-26
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We were a party of 24 meeting here for a Christmas dinner. We were greeted immediately upon arrival, our coats were taken and put away, and we were settled in the bar. Bar staff were helpful and pleasant, as were all the staff we encountered.There was a minor problem, as we had all pre-ordered our meals, but one person turned up unexpectedly. The staff rose smoothly to the occasion, and all was well. My starter of chicken liver pâté with onion jam and toasted bloomer was delicious and plentiful. Warm rolls and real butter were served as well. My husband said his starter of smoked salmon Bavarois with horseradish cream and toasted bloomer was excellent. He followed this with Baked Fillet of Salmon with a Crayfish, Mussel & Saffron Bisque, whereas I opted for Turkey. We were both well pleased with our choices. Several others had Guinea fowl, which they all said they enjoyed. Vegetable accompaniments were varied and good, and service was friendly and efficient. My husband chose Spiced Forest Fruit Eton Mess for dessert, whilst I had Salted Caramel cheesecake, and they were both gorgeous (I tasted his). Finally, coffee, tea and mince pies were served, but sadly I could manage only the tea... we all agreed that we had had a wonderful evening and an excellent meal, and wanted to return to the Norton House.
Rhian R . 2019-12-10
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Attended a Armed Forces Association Christmas Lunch and were greeted by staff straight away with a smile and hello. Bar staff were courteous, helpful and efficient as were all the staff. The food was excellent hot, plentiful and well presented. The premises were clean and tidy. A very enjoyable lunch was had by all and would highly recommend. Thank you to all staff.
davidstacey0208 . 2019-11-24
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Enjoyed dinner and breakfast, beautifully cooked and served. Varied menu, diets catered for. Good value. Fish a speciality.
Judy H . 2019-10-26
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Called for early lunch and was well greeted and seated by a charming member of staff who's experience and professonalism was evident. Our lunch menu was comprehensive and well presented also of high quality. My only criticism was of the pannacota being heavy and very rubbery and not very pleasant to eat, however it was full of flavour. The coffee served was the crowning glory, from the lousy over-perked coffee that used to served from it's perch at reception. This hotel/restaurant has improved greatly over the last few years, and is now a pleasurable experience which we will certainly visit more often and soon. The total bill for two people including drinks and coffee including a three course lunch was £47. -- excellent value --Well done.
maxavac . 2019-10-17
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Visited with family for lunch over the August bank holiday. A warm welcome greeted us and service was excellent from start to finish. It was a warm Saturday but we had a delightful table by the door to the terrace so enjoyed a nice refreshing breeze. Good choice of food something for everyone and staff very accommodating, I’m an awkward customer as have sensitivity to garlic but chef adapted my meal so I could have what I wanted and throughly enjoyed it. Thank you
216Eleanora . 2019-09-04
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The early-bird dinner menu is excellent value at £16 for two courses and £19 for three. We started with delicious whitebait, followed with duck leg (a little dry, perhaps) and then shared a cheeseboard, accompanied by an excellent sauvignon blanc.
SueBrStoke_on_Trent . 2019-08-25
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We were fortunate to find and eat in this restaurant on our last night in Mumbles, the food and service were wonderful and excellent value for money. We will definitely returnto stay and eat on our next visit.
kenneth t . 2019-08-11
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Four of us ate here as we were staying at the hotel and thought we might as well. We went for the early bird special, which turned out to be exceptionally good value as the food was delicious and beautifully presented. I would definitely choose to eat here again if I lived nearby. The only slight downside was when I noticed that profiteroles (on the early bird menu) were £5 on the a la carte, so I asked if I could swop to a rhubarb compote as that was also £5. The waiter looked absolutely affronted and said there was no way he could do that as then everyone would want to mess about and swap things. Not the best customer service I've ever experienced. However, he was very helpful when it came to amending our bill to include a free pre-dinner drink as we'd booked directly with the hotel, so all in all our bill for a two course dinner with wine for four came to less than £80. Really excellent value for beautifully presented and tasty food.
fionafreesia . 2019-06-04
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Attending a wedding I do have expectations for the day (especially) and the evening to run pretty much flawlessly to ensure that the bride, groom and their guests have as perfect a day as they could hope for.
Ian J . 2019-05-26
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I was particularly impressed by Norton House having an inventive and creative chef/menu.
Luis R . 2019-04-23
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Been a few years since we last ate at Norton House but Jayne and I booked in a party of 7 for lunch today - two mums, two daughters, one 3yr old grand-daughter and us two.
Steve W . 2019-03-31
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a very comfortable, happy place to stay, easy access to beach or town. excellent food - and breakfast is a 'feast of choice. Norton House provides a little magic in your hoilday.
lyndel4 . 2019-03-20
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We ate in the restaurant on a recent visit and thoroughly enjoyed it.My wife started with a Goats Cheese Panacotta and I had Mussels,both very nice.For the main course I had Lamb and my wife a Steak,again excellent.For desert my wife had the Welsh Cheese selection and I the profiterroles.We had a very decent bottle of Rioja at a very reasonable price.The service was also excellent.We will definately return in the future.
willtravel6062 . 2019-02-04
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We visit here often for Sunday lunch, tribute nights etc., and it's always excellent. The food is always high quality, and the staff make us feel welcome and are attentive. Cracking atmosphere at the tribute nights! Beautifully located hotel/restaurant.
JWR6071 . 2018-12-15
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Had the pleasure of eating at Norton House twice in the period of two days and enjoyed both meals.
Kym R . 2018-10-19
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We went last year to our neighbours Golden Wedding anniversary. The service and food was excellent. A lovely homely atmosphere.
JayneTonyB . 2018-09-15
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On 28th April 2018 I celebrated my belated 80th Birthday. We were a party of ten so I booked some months prior to this and paid the 100.00 Deposit. I live locally and have had some nice meals here but this night was terrible. Two weeks prior to the evening I rang and spoke to Michael and asked if they could get me a Dover Sole for my main meal. He checked with his fish supplier and rang me back confirming that this was fine. I did this as I appreciate that a Dover Sole can be very expensive, but I do not mind paying for the pleasure I normally receive from having this particular fish. I usually have it at home at least once a week so I do know what a Dover Sole should be like and this fish certainly was not as ordered.
Mave38 . 2018-07-01
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We had a fabulous meal here a few nights ago. For starters we had fishcakes with chilli sauce, my husband had calamari both came with a fresh side salad, and my brother in law had a prawn cocktail which he said was excellent. For mains I had a tuna steak on a nicoise salad and the tuna was cooked to perfection and very tasty, my brother in law had plaice with a butter sauce and mash potatoes and my husband had laverbread battered fish and chips with mushy peas. He said the battered was perfectly cooked with a sutle taste of laverbread. We all thoroughly enjoyed our meals and I would highly recommend it. As well as the menu they offer a daily specials board. There was an excellent choice of food.
bridgid8 . 2018-06-17
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We had a few cleanliness issues, dirty salt and pepper, dirty cups and tables not clean, at breakfast there were 3 of us but no tables free except one used one, the last cleaned it for us and had asked how many but then set it up for only 2 of us and no cups. the selection for breakfast is among the best I have seen. all fresh great selection and well presented.
Fidelma F . 2018-05-10
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We booked lunch here in the week after Easter and it was excellent. All the food was first class, well presented and tasty. The service was very good and the restaurant is a very nice place to dine. We will return but probably in a weekend when the restaurant has more customers as it was very quiet in the week.
Caroline S . 2018-04-04
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Well cooked and presented food. Very pleasant and attentive staff. Very good value for money, no need to look further than the hotel to dine.
Davidctc . 2018-02-14
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We had both Dinner and Breakfast here. There was a good choice of different dishes. The ones we chose were excellent, fresh ingredients perfectly prepared and cooked. The Staff were efficient and friendly providing good service. We would visit again!
SarahC0805 . 2018-02-03
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We had heard good reports about the Norton House Hotel Restaurant and we decided to try it for Sunday Lunch. We ordered roast beef and roast lamb, both were really delicious and the accompanying vegetables and potatoes beautifully cooked. Desserts were fabulous - we opted for the crumble, profiteroles and white and dark chocolate mousse - this was truly exceptional! To my delight, two pots appeared (at first I thought my reputation for a dessert lover had preceded me....!) one with white chocolate mousse with a dark chocolate mousse topping and the other dark chocolate mousse with a white chocolate mousse topping, this was a lovely way of presenting it and the texture and depth of flavour were absolutely perfect. Worth returning for that alone! We ordered coffees to finish our meal but were surprised that having ordered a latte macchiato, a mug of strong black coffee appeared and, when we queried this, curiously we were told that there had been no mistake with the order and that what we had been served was a latte macchiato! A replacement was given but it came as another black coffee! It was definitely not a latte macchiato and it didn't match the description of what one was on their menu either so that was the only fly in the ointment. After watering it down with hot water and milk it was drinkable so I would bear this in mind for next time. Despite this I would definitely return, the food is absolutely excellent and service from Julia was very professional.
lm248417 . 2018-01-06
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We had rented a cottage in the middle of Mumbles for our Christmas break in the Uk and had booked the restataurant months in advance- we also had to pay the 85 pounds a head ( excluding wine) in advance,
John C . 2018-01-03
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Local walking group members had a lovely social evening meal, welcomed by friendly staff, food was served hot and delicious. We all enjoyed. Planning to revisit. Plenty of parking. Building looks beautiful lit up after dark.
Andrea D . 2017-10-09
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Drinks very pricey quite far from city centre banqueting room is not very cosy so guests were in different rooms couldn't hear what was going on in main room.Very disappointing
gwentherbert . 2017-09-28
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Choice was vast - there was a special menu where you could choose two items Starter/Main or Main/Dessert and I think it was around £15/16 per head.
TheDragonMidlands . 2017-09-25
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We returned to Norton House Hotel today to celebrate our 1st wedding anniversary after having our wedding reception there. The Sunday lunch was lovely and all staff were friendly and helpful. It was wonderful to reminisce our wedding memories at a location that holds precious...
JayGiz2016 . 2017-09-03
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We went here as our original choices were booked you as I'm glad they were. Great service, delicious food and great value. We had starter and main each and a bottle of wine and it cane to just under £50. The dining room is Lovely, spacious with high ceilings. Will definitely go again.
Lisa H . 2017-08-17
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Had a fabulous lunch at the Norton House hotel yesterday. The tables had been set out beautifully. Crisp white tablecloths and fresh flowers. Not cramped, plenty of space. Nice sunny room. WE were celebrating my dads 80th birthday and were a table of 10. My dad did nt want anyone to know that it was his birthday, so staff were unaware. Even so, we had excellent service, lovely food and a great time. It was a lovely experience. I cannot vouch for the accommodation as we did not stay. Tis is a lovely venue for any occasion. Thank you to all the staff there yesterday.
X6714NWpaulas . 2017-08-14
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A long list of problems as a result of very poor room servicing in both the room and the flat we used, the letter was in a very worn state and needed a serious refurbishment. Very poor value for money.
Susan T . 2017-08-10
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Una mesa para cinco en domingo. Gran elección en el menú - 4 comidas asado además de un excelente butternut squash curry. La única decepción fue la falta de sabor en la tarta de limón, otros favoritos postre incluido pudin de manzana, pera y con un montón de crema pastelera de ruibarbo, y una crème brulée. Muy generoso que sirve de cinco diferentes verduras además de patatas para acompañar patatas asadas y Patacas Chirivías. Todo junto y caliente a una hora muy concurrida (1. 00:00). Buena relación calidad-precio en 17 libras. 95 por tres campos o 15 libras. 95 para dos. Buena variedad de cervezas locales para acompañar cervezas de barril estándar.
AlcesterMartyn . 2017-07-31
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Visited this restraunt on Thursday lunch time. What a wonderful find The food was excellent had the crab ciabatta absolutely beautiful even to the fresh pansy.follwed by beautifully cooked plaice my husband had the mussels in chilli and tomato and the shank of lamb all cooked to perfection the deserts were lovely with attention to detail in the presentation this was shown in all the food even to the small sprig of mint on top of the lamb shank bone lovely surroundings and excellent service couldn't wish for more will definitely be returning
Brenda L . 2017-06-23
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Food and service was excellent. We were a group of 12 and menu choices had been preordered. Dining room was very pleasant with superb photos of local scenes on the walls. Location - very close to sea. We did not stay so have no comments on the rooms.
willjm . 2017-06-07
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The Service and food in this Hotel Restaurant is exceptional and the dining room is quiet and airy too . Its unusual to find such a fantastic place to eat at very reasonable prices . You must visit if you want a different experience to remember .
Bristolian_Traveller . 2017-05-02
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Visited here on a Saturday night having booked an early bird sitting as we were off out later. We haven t eaten here for a while.The food was first class and the service was excellent. Amazing value for money, would recommend booking!the plaice dish was exceptional,as were the mussels.
Acemumbles . 2017-02-21
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A short walk (600m) from Oystermouth along the promenade this is a very good restaurant and hotel. An old mansion that has had a few changes of use over the years it is a lovely restaurant for that special occasion. The food is beautifully presented and the staff really seem to care about your satisfaction which is appreciated.
Hen_Jack . 2017-02-13
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Visited on 21.1.17. Place is easy to find with ample parking. Use hotel reception to enter restaurant. Dining room is badly lit and is too bright for dining in the pm. Ambience needs work. Waiter was good and polite but a tad over the top we like to be left alone to dine ... Was quiet there for a saturday so he was focusing all attention on us. Food was ok...fishcakes were slightly burnt and seafood mix wasn't worth £10... Steak was good and garlic bread. Pudding was not that great profiteroles were too hard. Wine etc was great though. Draft beer exceptional. Over 3 out of 5. Dodgy lightbulb was a problem and they need to address lightning for evening also music needs turning down. Will possibly return if the above is addressed and more variation of food. Waiter needs to clue himself up on the food as when asked he didnt know what was in seafood mix and got quite sharp when asked.
Maryanne1986 . 2017-01-22
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Warm welcome from very obliging manager and staff,recently refurbished dining room was very pleasant,food excellent and reasonably priced. Choice of vegetables 30 very happy ladies.
Elaine L . 2017-01-12
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Visited with family just after Christmas. Only one other table in so this naturally had an impact on the atmosphere but the food was very good and our waiter Andre was very friendly. Attached to the hotel so the restaurant is probably largely dependent on how many people are staying but being so close to Mumbles and with plenty of car parking it's a shame more people aren't aware of it. We each had 3 courses and there were no complaints from anyone.
K143A . 2017-01-12
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I booked the Norton House with trepidation after our preferred choice for Christmas Eve lunch was fully booked. Reviews really made me think twice - but I'm so glad I booked this restaurant. The welcome was genuinely warm (as was the comfortable seating area for the pre-dinner drink), the service was attentive but not over bearing. The service was excellent, the food was superbly presented and the surroundings beautiful.The only indication of any refurbishment mentioned in some reviews was the polite sign just inside the impress entrance porch which mentioned the ongoing works.Special mention must go for the 'Christmas Sticky Toffee Pudding with a Baileys and Butterscotch Sauce' , all I can say is 'WOW !' .I realise reviews are very personal / subjective based on a whole host of factors from the price of the drinks through to the conduct of the people on the next table, all I can say is book with confidence, if you enjoy your meal as much as we did my review will be worth while !
Peter W . 2016-12-24
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Attended family wedding which was absolutely marvellous! Staff were keen to help at every stage, and couldn't have been more helpful. Civil Ceremony was very easy going and tasteful even though it was held at 4.30 pm on a Saturday. Food was very good and house DJ rounded off the day. Followed up 2 weeks later to sample restaurant. We were extremely satisfied with the food, wine and service which was faultless. Highly recommend.
riff2309 . 2016-12-07
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My wife and I booked for dinner here in the restaurant of the Norton House on 21. October 2016. We ordered prawn cocktail to start which was disgusting. It consisted of about six tiny prawns on a bed of stringy inedible stalky something? Certainly not lettuce? We then had what was described in menu as sirloin steak. The steak was totally inedible so tough and grisly that we could not even cut it with the steak knives they supplied? I complained and asked if I could order something else off menu and ordered chicken. This when it eventually came was equally inedible. I do not know how they have for a chef but he or she cannot even cook chicken? My poor wife did not even order a replacement for her atrocious steak which she could not eat as she had experienced quite enough of their horrible food. We were not offered any reduction on the bill even though we paid the bill left and had a wonderful meal at Patricks restaurant Mumbles. So we ended up having to pay for dinner twice. Be warned do not go to eat in restaurant of Norton House. Food disgusting. David & Marion
David L . 2016-12-01
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I was staying here so took advantage of the onsite restaurant. The food represented excellent value for money. The service was very good and the food was well cooked and presented. Plenty of choices if you like seafood! I felt that the restaurant itself rather lacked atmosphere but the quality of the service compensated for this.
Nancy C . 2016-10-16
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Whilst on hoiday visiting my dad in Swansea I booked a table for us and was more than impressed with the restaurant. Everything we ordered was delicious and the service was great. Highty recommended by me and we will be coming back again.
kathleenjames . 2016-09-17
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We were welcomed nicely and led to the drawing room for pre-dinner drinks. One veggie, one gluten free & 5 meat eaters. The set menu didn't have a vegetarian main course as an option, unfortunately , so I choose off regular menu. The starter of baked Brie was nice but a little under cooked as not hot in middle and unmelted. My main course, sweet potato curry was very nice. My mother explained she was coeliac and asked what dish she could have , as most seemed to have a flour based sauce. She eventually settled for chicken supreme and explained she just didn't want any gluten in it. Assuming an alternative sauce would be prepared, off menu. She was presented with dry chicken and chips, the waitress who served it seemed to imply it was My mothers faults , like GF implies she didn't want any sauce. The Irish gentlemen was much more helpful and then offered a herb and tomato sauce on the chicken, which was delicious but beggars the question why it wasn't offered with the meal first. The other meals were tasty but the chips were probably frozen and tasteless. Such a shame, a beautiful, if weather worn hotel, pleasing surroundings and average presented food. I'm sorry to say. We eat out a lot in London and my parents eat a lot in Swansea but I'm afraid we won't be returning.
Nattaff . 2016-08-20
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The service ,food and the efficiency of the staff was first class. Would definately recommend this venue .
b l . 2016-08-06
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I came here for a Sunday lunch with my wife and my parents. Very much enjoyed ourselves. The food was delicious - some of the best gravy I've ever had with a roast! - and the staff we're prompt and polite. Would certainly recommend and will return.
Mike W . 2016-07-21
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My wife and I arranged an even meal at the Norton House Seafood Bistro restaurant as part of our 30th wedding anniversary celebrations. Being early in the evening and early in the week the restaurant was relatively 'quiet' apart from several other couple and a larger group of male golfers from the Bristol area, who were more 'rowdy' but good humored.Each course we had was delicious and the service was efficient and friendly. We chose a mixture of seafood and meat courses and were very pleased about these but me were both mightily envious of a nearby couple who had chose the seafood platter for 2. Enormous! Perhaps next time
John5550 . 2016-07-13
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My wife and I had an excellent two course meal the food was excellent service excellent. The building beautiful and so full of history. I would recommend Norton House Hotel for a meal and to stay at hotel.
David L . 2016-07-10
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We ate here twice whilst visiting Mumbles. The first visit we ate a la carte and the following evening we went back for the early bird menu, as my husband wanted to try the lamb faggots. The food was excellent both evenings. Beautifully cooked and presented, and great value. Service was super too. The hotel looks like it's used for conferences and weddings, so quite chintzy. However, don't be put off, the food is gorgeous.
Jan W . 2016-06-28
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Came across the Norton House Hotel by accident as were we pleased we did. Food was fresh, perfectly cooked and great value.The choice of fish dishes was wonderful and reasonably priced. Perfectly comfortable dining room. It was so good we broke a golden rule and eat in the same place the following night.
Ray C . 2016-06-24
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I am staying at this hotel as I write this review, we are a group of 9 men on a golf tour, this hotel is clean and tidy, the staff are very polite and the food is excellent.The evening menu has been different every night so far and lots too choose from.
Golfmaddj . 2016-06-15
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We enjoyed a special Sunday noon meal with our relatives - roast beef, Yorkshire pudding, the works - and of course finished off with dessert - sticky toffee pudding. Service was excellent, attentive but not intrusive. The food was delicious. This is a wonderful place to go if you want to enjoy a nice meal in a place where you can also have a good conversation in a quiet atmosphere. There was another family gathering also being held out in the garden and what a beautiful area that was.
SalR5 . 2016-06-11
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VERY NICE GRAND OLD HOUSE.EASY WALK TO THE SEA FRONT.Room clean not grand but ok,Every one we spoke to staff wise friendly.would use again,breakfast very good,nice lady serving.Fair price.Central location.
820GILLO . 2016-06-07
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A very nice dining room overlooking the garden.The menu was very comprehensive and included several fish dishes. All courses were really first class and beautifully presented.
186220Jenny . 2016-05-21
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Was staying in the hotel so we used the resturant. Very well cooked and presented local food, the staff were very attentive and it was very good value.I will be back
vinniethespark . 2016-04-10
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Room good, food very good, staff excellent - outstanding value . Pleasantly surprised at an oasis in the middle of Mumbles
alunlovell . 2016-04-10
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My partner booked a package for valentines day. We had a warm comfortable clean room with a sea view. The room needed updating and decorating though it was clean with nice white bedding and towels. My partner also paid for chocolates and bubbly which was presented in an ice bucket and rose petals were strewn on the bed it was a lovely touch. The meal was delicious and beautifully presented as was the breakfast.The restaurant area was dressed lovely and the waitresses were very obliging but were not too invasive. The tribute act was very good. We had a lovely time and would definitely go there again even for a meal without an overnight stay
Julie J . 2016-03-19
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A fantastic hotel. excellent position, very friendly, Helpful staff. Incredible food. The puddings - incredibly hard to choose, need 5 nights to sample them all. We'll definitely be back!!!!! Thank you for making us feel so welcome.
saz m . 2016-03-13
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My friend & I had lunch there & on previous visits have always enjoyed it. However, we had the distinct feeling that the place has gone steadily down hill. It was fairly quiet there & the decor quite bland. We chose the set menu..starters of prawn cocktail & whitebait. The latter was uninspiring & served in a small bucket on top of some limp lettuce. The fish was coated in something brown & salty & served with tartare sauce. My friend had a bog standard prawn cocktail. For mains we had Parmesan coated chicken & laverbread battered fish with chips & mushy peas..neither appetising. The menu as a whole was I suspect a simple matter of buying in each course & heating it up with no chef skills involved. Not what the Norton House used to stand for...it will some time before we return if ever.
Isobelmw . 2016-03-03
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Visited to celebrate my birthday on St David's day. The restaurant offered a special menu for this event plus its normal seafood, set and al a carte menus. We decided to go for al a carte. The choice was good and each course was well presented and excellent. All items cooked to perfection especially the lamb. The waiter was attentive & efficient. A very enjoyable experience. We will go again for our next celebration.
Chris T . 2016-03-03
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Had a fab experience at this quaint Hotel. I think we had one of the best rooms nicely decorated and the wife was overwhelmed with the curtains. Huge double bed and lovely bathroom. The food was excellent as were the staff. Allan the owner offers a warm Scottish welcome because hes a Scott lol. Thank you for our stay and look we forward to visiting very soon especially as we only live 15 miles away. Lucky us.
Hefin W . 2016-02-17
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We stayed overnight here and after arriving late the member of staff on duty happily made us sandwiches. We re-arranged the breakfast table to join another couple we knew who were also staying and the staff at all times were friendly and helpful. We attended an event at the hotel later that day and the vegetarian buffet provided by the hotel was excellent.
John K . 2016-01-23
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My husband and I visited last week for a meal in the bistro. I found the atmosphere and staff excellent. We enjoyed a really tasty meal created by the new chef.I have used this hotel monthly for private meetings and also for visitors as it is the main hotel in mumbles and within walking distance.It is always welcoming and very close to the sea walks around the bay.
ea_bevan . 2016-01-14
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Really nice traditional venue with great food, and very professional service. The rack of lamb is very good, and a majority of the components were clearly home made.
Pete J . 2016-01-09
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We chose Norton House for a family get together with age ranges from 26-86. The menu was acceptable but that was about the only fair thing to say about the experience. The staff brought the food to the table and simply dissapeared every time! We had to go searching for them (in kitchen) every time we wanted anything more. The room we were put in was large and very cold with no other guests present which resulted in no atmosphere and a feeling of being "dumped" and forgotten about. There was a large party in another room which I can only assume was more important than our group of 12. We paid the bill and left without seeing ONE member of staff. Will not be returning.
travelagentannie . 2015-12-21
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There were two menus - the usual menu and the Christmas menu. Both had a pleasant range of foods. Some Welsh influences in the offerings - local specialty lavabread in the fish batter and with cockles as a sauce for plaice - that sort of thing. As a vegetarian (fish eating) I had plenty of choice. The food was pipping hot and freshly prepared.
RobertWT . 2015-12-18
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It can be a challenge to find somewhere good to eat on a Sunday evening, so I popped in at lunch time, when the restaurant was very busy, to book.a table. Clearly the popularity of the restaurant at lunch time was reflected in the availability of some dishes that evening. However, all the food was well presented, and the service was excellent.
Pamela_J_F30 . 2015-11-12
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Lovely food Nice atmosphere in the conservatory for a private party it felt as if we were in our own house
welly2015 . 2015-10-26
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I ate here earlier this year and the food was lovely. The staff were very friendly and knowledgeable about the menu. They had a choice of specials on the evening I ate so I was spoiled for choice. Wine list was also excellent and again the staff were very helpful in pairing a wine to my meal. Highly recommended
Lucky1forever . 2015-10-22
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This is a lovely restaurant, very nice to sit and eat in.. I will say though that one of the waiters was hovering a little. No sooner had we put cutlery down the plate was taken immediately. So it felt like we were being rushed a bit.. The food itself was lovely. The only thing is the sea bass had skin left on. I don't mind this but it should have been crisped up.
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First time here, very pleasant surroundings. Staff were accommodating getting us a taxi