Based on 160 opinions finded in 1 websites
Based on 160 opinions finded in 1 websites
Nº 256 in 432 in South Ayrshire
Nº 64 of 91 British in South Ayrshire
Opinions
Specifically returned here for a 2nd visit as the 1st visit had been so good! We found this place by accident around 3 weeks ago & were pleasantly surprised. The food was fantastic and the coffee is the best we've found in Ayrshire! And all very reasonably priced! Give it a go. I guarantee you won't be disappointed!
Scots Eve . 2024-09-22
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We stopped-in today, for the first time. The service was great. The food was superb! And they make a great coffee....Nothing more to add except to say, we will be back!
Getaway19413112543 . 2024-08-31
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Popped into the Venice, having not been for a number of years. Loved it. Menu is fantastic - good food, kept simple. Fairly priced. Coffee lovely and warm. Salt & pepper chips - wow - a real treat either to sit in or take away. Only thing I would say …. To make for better atmosphere would be nice if there was back ground music (even just a radio) as it can be awkward if not busy. Highly recommend for sit in or take away.
Debs04x . 2024-07-24
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Tasty very bus waited a while but because there was a golf open that's to be expected in fact everywhere was packed we will have a meal at a little gem we found when we arrived in Scotland last week thanks
Andrew M . 2024-07-22
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We visited the Venice Cafe today for brunch and it was of its usual high standard. One of these times we might try getting something other than our favourite French toast with maple syrup and bacon...but it is just too good. The staff are friendly and welcoming and you always leave feeling like your custom is appreciated. 100% recommend.
D31 . 2024-07-06
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We stopped here for a bite to eat before the ferry. I was surprised to find somewhere on a Monday in a small town with such good gluten free and vegan options. The food was tasty, came quickly and was a great price. Would recommend.
Cecilia M . 2024-05-05
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Visited on the 17th March at lunchtime, Grace was our server and apologised as there was a slight wait for our order to be taken but to be fair it was as if everyone had all arrived at the same time as everyone all left around the same time too, so all the staff did well coping with that. The food was excellent, it was brought out freshly made and was really tasty, my daughter who is a really picky eater had the French toast with bacon and really enjoyed it, my husband had French toast too with maple syrup and he said it was one of the best ones he’d tasted, i had scrambled eggs and toast and it was well presented and tasty. I would definitely get it again. I will go back there again as the ppl serving were polite and the food was super tasty, might have been a slight delay in order being taken but with what seemed to be everyone coming in at once it was understandable and the food/drink was served really quickly and freshly once order had been taken. Will be back again
Susie . 2024-03-17
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Great value. Lovely well cooked food. Fantastic friendly service. Clean. Generous helpings. Try it … can guarantee you won’t be disappointed. Just wish we lived nearer. Will definitely be visiting next time we are in the area
Anne M . 2024-03-16
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Great soup, average toastie but excellent and friendly service. Very accommodating with a baby and had lots of gluten free options (and knowledge). Would return for another bowl of that soup any day!!
Scottish Londoner . 2024-01-18
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We had popped down to Troon for a walk to blow away the festive cobwebs and decided to go for lunch since the weather wasn't great. The cafe was busy and the very nice young woman who served us suggested she take our phone number and let us know when a table was available. As promised, we got a call within 5 minutes and we returned. We always have the French toast with maple syrup and bacon and it was dynamite, as always. Great food and a warm welcome, what else do you need?
Dianne F . 2023-12-29
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Delicious food, great service, perfect for lunch or brunch. The very nice owner gave us a little Christmas sweet treat to take away, which was a lovely touch.
Julie D . 2023-12-22
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OUTSTANDING CAFE. ALL BEAUTIFULLY HOME COOKED FOOD WITH FRESHEST INGREDIENTS. EXCELLENT PRESENTATION. LOVELY STAFF AND OWNER. SIMPLY TERRIFIC. WE'VE BEEN BEFORE - LAST YEAR ON OUR LAST VISIT TO TROON. HIGHLY RECOMMENDED. HUSBAND HAD FULL SCOTTISH BREAKFAST. I HAD SMASHED AVOCADO, SOURDOUGH BREAD AND 2 POACHED EGGS. DELICIOUS ALMOST GUACAMOLE YUMMY AVO. CATEGORICALLY THE BEST POACHED EGGS IN THE WORLD. ITS NOT 'TRENDY' BUT BETTER THAN SIMPLY A CAF, AMBIENCE-WISE. CAN'T WAIT TO GO AGAIN.
Jackiebeast . 2023-11-29
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Great little cafe! We stopped for breakfast on our weekend away and will definitely be returning on our next visit. Quick service, friendly staff, reasonable prices and the food itself was top quality produce. Decorated lovely inside and offers a selection of lovely cakes.
Elsfer . 2023-11-26
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My husband and I had a lovely lunch here. Cullen Skink and loaded fries with salt and chilli chicken. Both dishes were lovely and fresh and the waitress who served us was really nice and friendly. Reasonably priced too, would recommend :)
cec1966 . 2023-11-06
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A lovely warm welcome from the team on arrival. We always like to choose an independent place to stop at where possible We ordered Cullen Skink soup and a bowl of chilli chicken with wedges. Plus hot drinks. Our server explained what the ingredients were in the food which was good The food was very tasty and piping hot It's always good to try some of the local cuisine when you can and the soup was delicious Definitely a nice place to stop for lunch
joycej494 . 2023-09-22
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Welcomed with a warm friendly greeting, service was prompt and friendly, best coffee in the area- worth the visit alone. Mains were brilliant and good sized portions. Good selection of cakes so indulged in a treat at the end. Good value for money Would highly recommend this wee gem to anyone.
U3025PAbillyc . 2023-08-25
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Decided to travel 8 miles to breakfast here. Mistake! Restaurant nice enough looking. Considering this was quite early and not many customers the toilet (yes only one) could have been cleaner and smelling nicer. But to the breakfast. I did think about having the full breakfast and this may well have been nicer. I opted to have two breakfast rolls. The rolls were cheap and nasty, think of a six pack out of the cheap and reduced section of a supermarket. They were really bad. I had asked for the bacon on my rolls to have the fat removed and to be medium to well cooked. I received cindered bacon. The fat had not been removed but in an attempt to perhaps hide it the 2 very small rashers of bacon on each roll had been had been cremated (may it rest in peace!) I left half of each roll and had removed the bacon onto the plate. The server did not how to manage this - she did ask if everything was ok and tried to just walk away as I told her no! Would not return! Tom
Tom M . 2023-08-23
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Day out in Troon with wife and two kids. Went around 3pm and it was very quiet. Warmly welcomed and service speedy. Menu was a mix of played meals and snacks, sandwiches and soups. Varied and appealing and priced well we thought. Two of us had sandwiches, one had macaroni cheese (which was the best we’d tasted!) and one had a loaded fries bowl (bacon, black pudding, onion and cheese sauce). Food was fresh, piping hot and very tasty. Drinks were good and also well priced. Food came in good time and staff checked back that we were happy. Chatty but not overbearing. We had coffees to take away and these were very good quality too. We are not in Troon often but will definitely be back when we visit the town again. We also found out they do a Tempura menu on a take away basis which looked great too.
FineWineTime . 2023-08-16
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This was our first experience at this welcoming establishment. We three each had the full Scottish breakfast with tea. The food was plentiful, tasty, well presented and very good value for money. Service was friendly, attentive and prompt. The only niggle concerned the availability of ketchup and brown sauce, which was provided (upon request) in individual small sachets, placed on the table, one-each at a time, necessitating further requests. A bowl/basket containing an assortment of sachets, brought to table with the food, would alleviate the issue.
Joe B . 2023-07-29
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Had a double roll, which was perfect, and a takeaway soup which I payed £4.00 for, nxt time I went in it was £5.00, just eat orders of takeaway soup are £6.00, is something not right here
Karen G . 2023-06-13
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Lovely, friendly service. As soon as we walked in we were greeted with “I’ll be with you in a second” while other customers were being looked after. So many places just ignore you - it makes all the difference just to be acknowledged and welcomed. A really good and varied menu and all 4 of us found something to our liking. Just a lovely experience all round.
Bmfw . 2023-05-17
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Fabulous food fresh and delicious…. Have options for everyone . Coffee is amazing !! Best cafe in Troon. Staff and service is first class.
P8080LBcarolinel . 2023-05-16
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Excellent place food high quality and very tasty .Staff are friendly and place is spotless.The menu is varied and food tasty would highly recommend when visiting Troon
yvonneduffy . 2023-05-05
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The Venice Cafe in Troon is a modern style of cafe/restaurant with a comprehensive menu. We were in for breakfast and both chose the breakfast wrap which consisted of square sausage, black pudding, bacon, tattie scone and a fried egg in a toasted wrap. Served with beans on the side it was substantial and very tasty. Service was prompt and friendly.
johnhouston2 . 2023-04-28
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Where to start. From going in to be met with warm friendly staff, to going over the wonderful menu. Deciding on poached eggs and avocado on soda bread toast . Perfection on a plate , then having a smooth aromatic coffee . Amazing taste . 5 stars . Can't wait to go back
Karon M . 2023-03-28
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I DO NOT LIVE IN TROON AND ANY TIME I VISIT THE VENICE CAFE I HAVE A SECOND COFFEE , IT IS SO GOOD , TURNS OUT WHEN I ASKED IT IS FROM A SCOTTISH BLENDER WHICH CAME ASNO SURPRISE , CANNOT THINK OF ANYTHING...
frankaP8685FP . 2023-03-26
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We were visiting Troon on a day trip and the menu for Venice Cafe caught our eye. We received a very friendly welcome and a choice of where we might like to sit, including a table at the window they kindly offered to clear for...
Dianne F . 2023-02-12
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Popped in while on a trip down to the coast. Ordered the full Scottish breakfast. Absolutely delicious containing everything you'd expect in a Scottish breakfast. Cafe has beautiful decor and plenty of seating. Staff are warm and friendly as you would expect in this part...
charlesmZ1362XN . 2023-02-07
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I was here with family for brunch last Friday and would thoroughly recommend it. What a lovely wee place with such friendly staff. The poached eggs on the avocado toast were perfect, the Cullen skink was amazing and the French toast was fabulous. There were...
Carol H . 2023-01-31
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Best coffee I’ve had for a very long time! The food is delicious too. Friendly, helpful staff and the new owners are so lovely too. Don’t hesitate to try it out!
susywuzy . 2023-01-26
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We had lunch there recently and the food and service was excellent. The staff could not do enough for us. Visit and see for yourself - you will be glad you made the effort
TerryL102 . 2023-01-19
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Had lunch with my niece it was delicious we had the salt and chilli chicken I had coffee and my niece had a smoothie very tasty staff really nice , Food fresh and hot we really enjoyed our visit will be back
Weevee1955 . 2023-01-08
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Beautiful cafe. Lovely staff and best of all beautiful food. We had pancakes one portion gluten free an the other traditional they were delicious . Had mains and sides that were amazing. Worthy to grace tables of some of the most recent restaurants I’ve been...
P8080LBcarolinel . 2022-12-11
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We came across this café whilst walking around Troon, we only wanted a cup of tea, but had the soup and bread along with a nice piece of cake. The staff were very friendly and took the time to have a quick chat with us,...
benidorm88 . 2022-12-10
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We went to the Venice Cafe today for breakfast. Food was excellent. Reasonable and very well presented. Delicious French toast with bacon and maple syrup and a three tier of pancakes with bacon and maple syrup. Coffee was hot and good quality. Would definitely recommend...
Pottsoutings . 2022-12-02
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First class lunch on our visit with friends today, at the revamped Venice Cafe/Bistro. Friendly service, by lovely staff and excellent food enjoyed by us all. I would certainly recommend a visit.
jimhunter51 . 2022-11-23
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The Venice seems to have been in Troon forever but was until recently in need of a revamp. Well, it has had its revamp and what a difference it's made. The new owners have redecorated, improved the layout and introduced a new menu. We had...
102Wallace . 2022-11-14
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Where do we even start?? From the absolute second we walked through the door we were welcomed and helped in with our buggy and baby girl. We were seated to a table that accommodated all 3 of us. The staff were absolutely outstanding, we chatted...
sarahhill1186 . 2022-11-07
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Delicious breakfast and super lovely staff. Best full breakfast we’ve had and really good value for money. Definitely will be back.
773zaraw . 2022-11-07
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Had a late lunch in the Venice cafe today, attentive staff, very friendly nothing too much trouble, first visit and very impressed by the food , I will definitely be back to sample the other delights on offer, I understand that this is a new...
brianfQ9444JY . 2022-10-28
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Stopped here today for breakfast to go. Staff were polite and friendly and food was amazing. High quality ingredients and very reasonably priced.
Culture37257888380 . 2022-03-20
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Great place, clean and Covid safe. The food was lovely and the staff very pleasant. Would all in again, good value for money.
FlamingoFleming . 2022-01-15
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Stopped in for lunch with my parents while on a day out from Glasgow. A terrific experience from start to finish. Lovely and personable staff, beautifully served and presented meals, and all just delicious. The soup was especially of note: full of flavour and piping...
rockcleff . 2021-11-09
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Came to Troon yesterday as part of a day trip and stopped off at this beautiful cafe for a spot of breakfast! We ordered two kids breakfasts (pancakes and a full English) and two adults got filled rolls. Everything was delicious! I loved how friendly...
DRUK09 . 2021-08-06
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Nice lunch here today whilst visiting Troon. Busy cafe with pleasant staff and nice decor. Varied menu and everything we ordered was fresh and delicious. We tried the fish and chips, chicken pakora, pizza and the Mac cheese. Everyone was happy with their selection and...
mtk67 . 2021-08-01
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From the moment we arrived we were made to feel so welcome!! Just friendly warm and entertaining staff who will brighten up your day. Great choice of good honest food from some good honest folk. Loved it and would recommend a visit and bring your...
keithf535 . 2021-07-09
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What a fantastic find staff are so accommodating food is delicious. My husband said its the best soup he has had in a long time. The place is decorated to a very high standard very classy. The prices are so reasonable and the portions are...
paulinep35 . 2021-07-09
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Visited yesterday and tables were immediately arranged so we could all sit together. Nothing was too much trouble for the owner and his staff. My mother in law is a fussy eater and she had the fish and chips which she proclaimed to be the...
Paradise15297296841 . 2021-07-07
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Visited here on a gorgeous and busy afternoon. As soon as we approached the door we was greeted with such happy and positive faces. Food was absolutely outstanding, highly recommend trying the Cullen Skink, kids loved there meals too. Will definetly be back and very...
sarahhill1186 . 2021-06-29
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We turned up on spec looking for a table for five and our wee dog. Made to feel very welcome and the staff were chatty and offered a bowl of water for the dog. Coffee was good and everyone enjoyed the food. I'd recommend this...
StevenMilloy . 2021-06-10
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We had a fantastic experience at the Venice Cafe and Bistro. From the minute we entered arrangements were quickly and easily made for my Mum who is 89 and has mobility issues. The food was excellent .... more than a typical cafe quality ... but...
Neill B . 2021-06-08
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We had a really great lunch here. Excellent food, tasty, served quickly and well-priced. Service was really good too - the Big Man made us feel really welcome!!
Andy W . 2021-06-04
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We went for a late lunch yesterday and I was impressed with the food. The new decor is much nicer than the previous style and there seems to be a new menu. There is also a buffet breakfast which stops at 12. Both our starters...
judithhN146ZM . 2021-05-23
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Rude,unpleasant, and unprofessional. We didn’t even get to over the door. We were met by an unpleasant smirking female, to be told we’re full. Incidentally they weren’t, it seems they didn’t like the look of us in our dog walking gear. Not a problem, we...
ScottH163 . 2021-05-19
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Went to the Venice today with my wife and 17 month old grandson. The food and service were excellent. Only reason 1 point was deducted was that there was a slight issue with the WiFi for contactless payment. Otherwise excelkent
W1621ZOallanb . 2021-05-16
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The food, ice cream and coffee were absolutely rotten. The ice cream had chunks of ice, the roll was bland and undercooked. Won’t be visiting again
Y3719EVk . 2021-04-11
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Light bite with a friend. When at door asking for a table, woman responded passive aggressively and proceeded to serve a table. Obviously busy, but she could have handled herself better there.Young guy in the jumper came to our table to apologise. At first puzzled, but then we realised he had gotten our Nougats the wrong way round (I was given my friend's order and vice versa). He was nice enough though and more enthusiastic than some of the female staff who looked unhappy, though I know what working in a restaurant can be like!On an aside, a family member said they heard the owners having an argument recently. Not the best public image.Clearly, this establishment is no longer in its heyday.
Michaelina95 . 2020-10-24
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Down at Troon for a rare day away and needed something to eat, it doesn't look much on the outside this place but we're so glad we found it.Its small but cosy, the seating is wooden but it's ok, food was slow to arrive but was well worth the wait, Fish n Chips were well cooked and tasty with a generous portion, Roll & sausage & bacon were lovely & top quality.We couldnt leave without trying the cakes on display and they were a little bit of heaven, a bit pricey but worth the extra for the quality of the food we received, we'll definitley be making a return visit, would highly recommend.
hilaryp347 . 2020-09-19
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Great service and very nice food and coffee. Took away a cake and a delicious toffee scone - will be back
BobbyStreet . 2020-09-13
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We got takeaway a lot from here during lockdown and every time it was superb . The Cajun chicken tempura with pasta salad and fries being an especial favourite . Also tried the roast dinner and it was great just wish we had ordered more ! The owners are really nice and friendly and accommodating .
daisychain6 . 2020-08-16
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Venice Cafe. One of the best breakfasts in the west coast. Friendly and helpful staff with a happy atmosphere.
650ewanc . 2020-03-13
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With Mother in a wheelchair, well into Second childhood and father in tow (94&91) and me feeling this is hard work .......... We were wecolmed in with open arms and a Smile by a very lovely young lady and and young man .... Shown to a window table that we'd chosen and on this atrocious inclement day we had coffee and tea served with a couple of absolutely huge scones......... The one and only downside if you can call it that apart from mother using the top of Scone as a frisbe and it landing on floor the butter was rock hard and stuck to knife more than what's left of the Scone........ I think we were all greatful looking out window rather than looking in.... we had seconds when it came to drinks and apart from hiding from weather, We had a lovely hour or so in Cafe............ It's such a refreshing change to get good old fashioned service........ Actually it's not old fashioned.......... It's refreshing to be given service and treated like a human rather than a grunt and dumping coffee or throwing scone down and snapping the money like I Owe You A Living.....
vaz21212 . 2020-03-07
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I had the worst meal in ages tonight. Dried up and overcooked Salmon which was white. All meals looked bland and badly presented. Asked if anything was wrong when I just ate potatoes but just took my plate away when I said it was dry and overcooked. No offer of anything else
marmacin . 2020-02-07
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Nice wee cafe in Troon and allows dogs which is a bonus. Myself and wife had soup and sandwich combo. Cullen skink was tasty and not overly strong. Tomato and red pepper soup was ok too. I had a prawn wrap which was in hindsight a mistake as came warmed and the prawn sauce just ran all over the place ... could have done with some lettuce or something in the wrap as well. But overall would recommend as the place has a nice feel and as stated in title the service was friendly and welcoming. We will definitely try again. Also the breakfast menu looks good.
harleybarley123 . 2020-01-27
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Recently visited with my family for a spot of lunch and what a mistake that was.. The very young and very immature staff were unhelpful and we were made to feel more like we were keeping them back from there gossiping or whatever else the children of today get up to, they were untidy and they were dirty.The food was even worse, child 1 got macaroni that had soggy over cooked pasta(who knew pasta was so hard to cook) and tasted very bland most certainly did not taste of cheese, daughters 2 had a cheese toastie and some how they managed to burn the outside to a crisp (but had quite clearly tried to scrape away black) and the cheese inside was still cold and not melted, what kind of cafe can’t even get something as basic as a toastie right.. this is all before my panini even arrived, which after waiting for 10mins after kids were served it finally arrived and guess what it was burnt too but at least the filling was hot.. when I approached to complain the child waitress just looked at me and said ok thanks, not even an apology or an offer of something else..So after this I decided to leave the food on the plates and leave, only to be presented with a bill for the untouched food.. to which I politely stated I would not be paying and left money for the drinks only..Maybe the manager needs to learn quality control and ensure all staff are up to par, maybe even employing a more experienced staff memeber for front and employing someone that can actually cook for the kitchen..Poor quality food and service, won’t be back..
Gemstone23 . 2019-10-28
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Stay away for takeaway! Visited withy my wife who is 9 months pregnant and we waited 25 minutes for 2 paninis which take around 3 minutes any where else. Paid £12 as well. Very expensive.
beearraydee . 2019-08-24
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first time ever i have written about a place. i have just left The Venice after being served the worst breakfast i have ever had. everything was over cooked, on the verge of burnt, apart from the mushrooms. paid £10 wont be back Andy
seville21may . 2019-08-22
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My breakfast was served pipping hot The coffee was great and the quality of food exceptional Fantastic service by a very happy staff The cafe was immaculate
Love1food . 2019-08-07
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We went to this small cafe at the end of lunchtime. My husband had set his heart on loaded nachos with haggis, jalapenos and cheese. Unfortunately they had run out of haggis. As he tried to decide what else to have, the member of staff said, dont worry, I'll just nip over to the butcher's and get some fresh. What more could you ask for. Thank you
Doddyden . 2019-08-03
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I went along to my first meeting of the ABW networking group which was help at The Venice Cafe last night, and although we were told that there would be a little buffet, I was really blown away with the wonderful hot and cold spread that was on offer. Absolutely delicious curries, veg lasagne, salads and chilli con carne. I had eaten before I arrived but I had to taste the food, which was delicious. Diet starts today!Really lovely helpful staff too and I also found out that they organise events and birthday parties upstairs, which has a great layout.This place is a little hidden gem of a restaurant/cafe and I wish them all the best. They certainly put in the work and the new owners deserve to do well. Will certainly be back and can highly recommend
May_DavidGilchrist . 2019-07-26
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Went to food here this afternoon. The staff was friendly and was seated straight away.
rhysowens07 . 2019-07-13
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Visited today, arrived at 2pm and no food served until 2.45pm. No one came near us when we sat at a table despite there only being a few tables occupied and 3 waitresses. Ended up fetching menus ourselves, finally orders were taken, quite a wait before drinks arrived and even longer for food. Dead flowers in dirty water decorated the table. We moved these to another empty table as they were putting us off our food. The waitress picked them up when she cleaned the table and put them back. Pity the service was so bad as the food was quite nice when we it finally arrived. We weren't the only ones who were left feeling dissatisfied, the gentleman at the table next to us gave up waiting to be served and approached the waitress to place his order. He had to ask again when his coffee never came. Service put us off returning.
bella_bella1 . 2019-07-11
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We stopped for lunch and had a return visit for coffee. I would definitely recommend a visit. The staff were friendly.
MRSFKELLY . 2019-05-28
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A great cafe with great food, great service and a lovely atmosphere. Definitely recommend for anyone. It is also dog friendly!
Beth P . 2019-05-26
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We popped in for coffee. The staff were so friendly and helpful. We will definitely be back in for a visit. I live local and happy to support a local business. The food choice is great, cakes looked lovely. Very clean and nice inside!
SLDav5 . 2019-04-13
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came back with the whole family we had a nice lunch and enjoyed the experience of trying new item that were on the special board Lovely waitress and fresh cooked food to order will be back
alexe1966 . 2019-03-21
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The Venice is one of the best Cafes in this part of Ayrshire they had a good selection of food but recently their variety has got better and better, they are doing some really good specials and on our visit "Cullen Skink" one of the best fish soups going served gluten free and with very good gluten free bread. One of three soups choice , vegan offerings. and a variety of pulled pork and burgers. The cafe does serve decent coffee and with their improved offer I think they are winning goal over the coeliac sin our family. My daughter has been a fan of their smoothies and milkshakes for a while and whilst small we can say it is family friendly and the prices are to.
Robert A . 2019-03-18
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Popped in today on way to a meeting. Nice staff and choice. Great coffee and lively panini. Didn't have time for cake but looked very tempting! Deserves to do well
JudithDundee . 2019-03-11
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Good coffee and a great selection of food to choose from. The scones were excellent, and everything was reasonably priced. Well worth a visit!
michieg121 . 2019-02-27
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Popped out with family for a quick coffee in Troon and decided on the Venice Cafe. Even late on a Sunday afternoon it was busy and we managed to get a table at the back on the raised seats. Orders tea, coffee and the kids got smoothies with a wee scone to provide sustenance. All lovely and fantastic service from the waiting staff. I couldn’t help but notice the food being served at the other tables which looked yummy .We’ll be back !!
Dolphduncan . 2019-02-17
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Previously visited Venice a few times & had good service & good food. However we went in as a family party of 6 on Xmas Eve & I was very disappointed.
Esw70 . 2019-01-05
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Too many tables in a small space, makes it claustrophobic. The service was poor as one young lady was trying to clear tables, set up orders and handle the counter!
. 2018-12-29
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You can’t do eggs, you ain’t no restaurant.
MannyPee . 2018-12-14
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Popped in for Hot Chocolate and cake on a cold day and unfortunately we were disappointed. Hot Chocolate was cold/lukewarm and cake was hard. Waitress apologised and quickly re-heated my hot chocolate and offered an alternative cake but we declined that gesture and instead she took the cake (which we didn’t eat) off the bill. All in not great for what is in the main a good cafe in Troon which clearly should be better. Staff were very helpful and accommodating but eats/drinks were a poor show on this occasion.
Andie1812b . 2018-12-10
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Visited 09/12 and had a good breakfast and coffee on a cold day!
chrisjd2018 . 2018-12-09
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Popped in for a coffee today following the change of ownership. Staff were very pleasant and customer focused. Coffees were excellent but I did note the advertisements/references to Illy Coffee had been removed from behind the till - although there's still an Illy plaque on the wall outside.
Rest757 . 2018-11-10
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Visited here this morning after a walk at the beach with our 13week old pup. The staff were lovely and friendly. Food cooked fresh, of a high standard and great value. Most importantly for us as new dog owners is that our dog Koda was welcomed like a VIP with a bowl of water and treat. We will definitely be back.
gillm890 . 2018-11-07
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Just dropped in by chance and was pleasantly surprised by the warm welcome, fast service and good food. Would definitely go back
John F . 2018-08-28
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The Mac n cheese was amazing and the person serving, Olivia, made the experience very enjoyable, best place in Troon to go!!
10spotcash . 2018-08-02
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Always go in the Venice usually Sat or Sunday. This is the first time since under new management .price was still the same for the six item breakfast ,but using cheaper ingredients,black pudding etc. Also we asked for scramble egg but got one scrambled and one fried egg.will probably go back to the swan .
John B . 2018-07-14
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So disappointed with our lunch today. Waitress clearly didn't want to be there and the food was quite poor from what I am used to at the Venice. Don't know if it's under new management but I won't be returning. Sorry. To expensive for that quality of food.
Yvonne C . 2018-06-26
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A very decent traditional cafe serving good coffee and decent cakes. Friendly staff and a good central location.
Viewlander . 2018-02-26
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Every time we are in Troon meeting up with friends pop into the Venice for a coffee sometimes have food...good food staff are lovely very friendly good service would recommend anyone to go in and try
Morag C . 2017-10-06
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went to the Venice for breakfast. Ordered French toast and a bacon roll for the wife. Food was excellent, but the service was not very good. Waited nearly half an hour for our food and the café was not busy. In fact a guy who came in 10 minutes after us had a full breakfast served to him before us. The girl who served us was lovely, but the cook must have forgotten about us.
tpenman . 2017-09-17
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Nice friendly staff. Good tasty food with lots of choice on menu. Seats could have been more comfortable and tables bigger to give you more room. But ok....
W70HHjulier . 2017-09-02
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Called in for coffee, friendly helpful staff. Quick service and one of the nicest coffees we've had in a long time. Well worth a visit.
18ROX . 2017-09-01
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Popped in this cafe for a quick lunch ihad a bacon cheese burger and my good lady the chicken burger.
Scott G . 2017-08-28
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Nice little traditional Cafe. Good quality coffee and nice selection of fresh cakes. They also do food which looked lovely.
DeeDee255 . 2017-08-01
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Nos detuvimos para comer aquí, el servicio fue rápido y la comida era encantador. El pintoresco café con muy buen café (illy).
blonde_ting . 2017-07-28
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Visitamos en uno de los días más calurosos del año (hasta ahora. . . El amable personal) y yo, marido, exprimido de 3 años y el bebé.
Onica123 . 2017-07-28
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398 Opinions
The sandwich was simple but nice enough. Tasty cheese and ham. The macaroni was awful. Cold sludge made from cheap ingredients. Possibly the worst I've had. The place itself is fine but they really need to review their catering. It could be so much better
305 Opinions
Usually eat here and never had an issue. Today we called and waiting 15 minutes and not served. Approached the counter and older lady said it was table service and take a seat. (We knew this but had waited). Sat back down and waited nearly another 15 minutes and nobody took our order. We were walked past several times by staff and ignored. Left and went elsewhere. Really disappointed at being made to feel so embarrassed after others noticed clearly and those arriving after us were served. Will sadly not return as left to feel like we were deliberately being ignored. Completely embarrassing experience.
1986 Opinions
We live between Deeside and Dorset and rarely in Ayrshire but down for wedding and decided to go to Scott’s as knew the owners through business over 20 years ago when they just had a couple of places & heard a lot about their massive success . Honestly , we couldn’t fault it and … we eat out a lot . From a genuinely lovely welcome from Beth to excellent service from all the staff ( Isabelle was particularly charming & efficient ) - wonderful choice of menu , terrific cuisine and good value for money …. With a charming view . Some people look to find fault wherever they go but , we genuinely found Scott’s faultless ( inc toilets , decor etc etc ) . Absolutely SUPERB - 10/10- well be back and Soon 🥂
13 Opinions
What a wonderful shop and cafe the hub of the local community. The manger Alex and Young worker Becca are fabulous such excellent customer service. I'm currently walking the entire UK coast path solo for the RNLI with my Big agnes tent Aggie since July 4th over 7,600 walked and I am staying at a campsite nearby yo rest a sore ankle. Wow I arrived and was treated like a local welcomed in offered coffee and cake. The atmosphere was heartwarming everyone happy picking up provisions hot food or stopping by for a chat. A lost dog was found and kept amd cuddled by a staff member till the happy owner arrived to claim his doggy ❤️ fully recommend this wonderful place. Thank yoy manager Alex 5 star .