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4.5

Based on 435 opinions finded in 2 websites

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Nº 478 in 1309 in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..coffeebaconcookedcake

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Friendly, knowledgeable staff, new chandlery is well stocked and organised, cafe food is delicious.

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Mark Wilson . 2024-10-18

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Friendly helpful staff, a lovely tea room, a good chandlery and a nice clean marina in general

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Barry Carter . 2024-09-22

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Nice to see the boats. Thought there would have been shops but no

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Pat Munro . 2024-09-20

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Great cafe with good food and staff

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mike potts . 2024-09-15

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Very delicious food and it's nice to dine outside.

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Mei Lin Chiang . 2024-09-15

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We were on a hire narrowboat and stopped off for water and fuel. Nice helpful staff. We had a cheese toastie from the cafe and bought some items from the shop. A seating area by the canal was nice in the sunshine. A very enjoyable stay.

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Deltamike . 2024-09-10

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Lovely spot to stop and enjoy some refreshment on a long canal journey or towpath walk.

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Gary Dobson . 2024-08-28

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I always stop for fuel and an ice cream when passing on my boat. The Chandler's also has limited food items like milk if you are running short.

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technomagical . 2024-08-27

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After my parents moored their narrow boat for 5 weeks, the marina allowed us to leave our car there for 1 wk. Thank you

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Daniel Sudlow . 2024-08-22

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Very clean, good facilities and friendly staff

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Marta Dennison . 2024-08-12

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Venetian Marina and all the staff that work there can only be described as second to none!! I purchased my first narrowboat from Venetian and the knowledge of the sales reps there helped me to make an informed decision, furthermore they helped me understand the process of something that I hadn’t done before, and guided me along the way. As part of the process the boat was taken into dry dock on site for survey and I was kept in the loop about the whole process. I am an engineer myself and their engineering shop looks very well equipped and with the right people in place. I then decided to moor the boat at Venetian, for a plethora of reasons, the grounds are lovely, the site is peaceful, the staff are professional, friendly, caring and knowledgable. Overall i have had a great experience with Venetian Marina and I would highly recommend them anyone.

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Shayne Hadland . 2024-07-20

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Filled up with water here and used the Chandlers

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Jane Harris . 2024-07-05

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Offside ground paddle broken with rack detached from pinion.

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John McKaigue . 2024-07-04

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Great marina, lovely staff, would certainly recommend it to anyone thinking of short and long stays

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Terry Hopwood . 2024-06-22

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Called into the marina today and spoke to Jason. He was very helpful and friendly He was informative when inquiring about a mooring He is a credit to the company. His customer service is brilliant Carol Mike

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Carol Jeffreson . 2024-06-08

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Visited the café a very friendly family run place with some very reasonable food. Serves breakfasts, toasties and sandwiches also scones and some cake and ice cream. Lovely cup of tea. Places to sit outside while overlooking the canal. If you're boating plenty of moorings around and plenty of car parking. There's toilets outside and a gift shop and boat related services, pump out etc. Great for a stop while waiting for the lock if it's busy.

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Glyn Chaplin . 2024-05-18

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Nice marina worth a look round

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Lynn May . 2024-05-17

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Great cafe. Lovely staff with good selection of grub.

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Red H . 2024-04-20

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Very helpful staff and lovely marina

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Amanda Bird . 2024-04-06

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Very friendly staff. Nice marina and very good cafe too.

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Wyrdwizard . 2024-03-22

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We've just had the pleasure of purchasing our first narrowboat from Venetian Marina, from start to finish the staff couldn't be any more helpful, nothing was too much trouble. Even on our first visit simply to browse, there was no pressure, you're left alone to freely look around, once we found our dream narrowboat Venetian couldn't have made the process any simpler. Being relatively new to boating I was initially hesitant to ask "silly" questions, I needn't have been, no matter what was asked the staff responded brilliantly, always returning calls when promised to do so, polite and so very knowledgeable about narrowboats. I cannot recommend Venetian Marina highly enough, if you're in the market for a Narrowboat, this place should be first on your list to visit.

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Matthew Singleton . 2024-02-26

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We bought a narrowboat from Venetian in January. They were so friendly and helpful! We felt in very safe hands and were offered lots of help and advice to get us on our way. Thank you so much to Rob and to Venetian Marina.

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Rosie Elkington-Crabtree . 2024-02-17

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What a great experience, I bought two boats, first Lucy Locket then The Rose, both times Jason made the purchases very smooth and was very helpful with all the other facilities at Venetian marina, well recommended, many thanks Steve Whittaker.

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Stephen Whittaker . 2024-02-08

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Very nice people indeed, helped us out massively, with a slight issue. Can't fault the Attitude of a Good Marina. Positive, Experience which we can gladly recommend to all, Boaters or future Boaters. Cheers.

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Proud British Vet-086 . 2024-01-22

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Lovely offices but awful boars. Overpriced and substandard. Bought elsewhere

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Stephanie Kniveton-Jones . 2023-11-22

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Great Marina, excellent Chandlers Diesel one pound a litre, tried a breakfast while I was there unfortunately, it was overcooked apart from that it was a very comfortable cafe. Just revisited unfortunately the chandelier has closed.

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patrick coyle . 2023-10-28

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If your looking to buy your first ever narrowboat or as I did bought yet another narrowboat from Venetian Marina you can be sure you are in safe and expert hands. Look at boats, ask questions, drink coffee & eat cake. It's a whole new experience buying from the Venetian Marina team. You won't regret it 😁

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David “Horgis” Horgan . 2023-10-07

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Great Marina to stop at, friendly and helpful staff, no rush and extensive stock. I believe the cafe is good too

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pete griff . 2023-09-17

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This place, the team, the facility’s are all amazing. We have been a few times looking for a boat, we still haven’t found one but we will be buying one from here. The buyers pack and advise gives so much confidence that your in safe hands.

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r b . 2023-09-13

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I would just like to say a huge thanks to Rob Jason and Zoe for making the buying of our narrowboat a brilliant and easy experience with some great banter . Extremely helpful and knowledgeable, thanks again guys 10/10👍

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Graham Mills . 2023-09-07

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Very helpful friendly staff whilst browsing boats 4 sale.

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john yale . 2023-08-21

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Enjoyable sunny morning.. coffee and scone

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Michael Coulston . 2023-08-15

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A very friendly marina with a great cafe

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John Bell . 2023-08-14

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Great service sat in the sun, good cuppa, cracking bacon bap! All with a friendly smile.

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mike hughes . 2023-08-11

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Dee's Venetian Tearoom is good for a decent pot of tea and I had a sandwich of lovely well-done bacon. Very nice.

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Adrienne O'Toole . 2023-08-05

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I would not recommend using Venetian Marina for selling a narrowboat for two reasons. Our old boat was for sale with them. It had been for sale for a week when we received an offer. They needed to start our boat to move it for a survey, the boat would not start. We were told that it needed 2 batteries and a isolator switch, they said that both batteries had been tested by their engineer and they were both gassing and were dead. Previously we had explained to them that the boat needed starting using the heater plugs, especially if it was stood for a short while. They said this was common with most boats and chose not to look at how to start our boat with us. At this point in time i thought that they had flattened the batteries by trying to start the boat incorrectly. Begrudgingly I asked for a quote for the batteries and isolator switch, this was late in the day, so I was told it would be the following day when I received the quote. The next morning, they called me saying that the boat had started and the batteries were fine! So, day 1, ( according to their sales staff and engineer) the batteries are gassing and were dead, day 2 they work fine! I'm not an engineer, but I know that dead batteries don't miraculously recover over night. On a positive note this saved me paying for 2 batteries that were not needed. They told me that the boat still needed an isolator switch and they had a 2nd hand isolator switch that they could fit. I agreed to this, £5 for the switch and an hours labour to fit it £66, was the total invoice. Secondly, after the boat had sold, we needed the bill of sale that shows the new owners details so that we could cancel the boat licence on the CRT system. Venetian marine sales staff had posted the bill of sale to our home address, we asked them to email it to us because we were away on our new boat and would not get to see the post until we got home. They would not email it, quoting GDPR as the reason why not. So, we can have the new owners details by post, but not via email! We called CRT who were really helpful, they cancelled the licence for us and arranged the appropriate refund. What should have been a simple process became over complicated and created an unnecessary and unpleasant experience. On the whole a poor customer experience.

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Graham Bloomfield . 2023-08-04

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Great place to call in for some lovely food and service and not just a breakfast, sit back and relax watching the narrow boats go by.

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Tim Cheetham . 2023-07-18

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Was a very quite and nice marina. Visited a boat for sale here.

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Stephen Gurd . 2023-07-09

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A fantastic service from the team at Venetian marina when l purchased narrowboat Betsyray, l could not fault them from start to finish the experience was easy except for parting with my money lol. This is a great place to look if your considering buying a narrowboat, friendly staff and a nice atmosphere while your there. A nice cafe on site also a Chandlers and a cratch pram covers maker all on site.

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Simon Howells (Nb Simon) . 2023-07-02

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Beautiful place, worth the visit

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Dave Ellis . 2023-06-15

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Love visiting this marina. Everyone is friendly.

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Pauline Thompson . 2023-05-21

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Came for a coffee at the venetian cafe, loved it. Thank you

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Tanya Evans . 2023-05-14

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Just bought our new home Raven, a lovely used 58' narrowboat from Venetian. Rob was absolutely brilliant, as were Jason and Zoe. Would recommend them to anyone

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Diane Jones . 2023-04-29

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Looks like a very nice marina, everyone is so helpful, & the atmosphere was so good! Food, mmmm, great 👍

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Sandra Hudson . 2023-04-21

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Nice place to go to unwind, plus the scenery of the marina looking at all the lovely barges is so tranquil ,then if you wanted to relax the cafe there would fill your appetite with great foods and drinks it's nice to see the local swans also breeding on their nests by the marina.

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Daniel Riley . 2023-04-17

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Great friendly place. Good coffee and a crumbly scone, perfect for a bright spring day

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Kevin West . 2023-04-02

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Always worth a visit. Helpful staff in the chandlery and excellent cake in the café.

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Brian Williams . 2023-03-31

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Went for coffee and something to eat but unfortunately was closed but will try again sometime.

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Cheryl Mountford . 2023-03-26

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Great service on the waterfront from Sue and staff, always ready with a smile and warm welcome.

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moonoo18 . 2023-02-01

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Nice place to stop off look at barges and get a meal cooked by mum and daughter. Home made food and cakes. Lovely. Take your dog they don't mind not a problem they both love it. Top notch in every way and clean and tidy. Will call again. 👍

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eme again . 2022-12-04

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We always stop to top up the tank here when we pass. Price always seems competitive with what's in the area. Well stocked shop with chandlery items and you can also pick up a loaf of bread or other essentials aswell. Nice helpful staff too.

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Dawn Mary Beaumont . 2022-11-17

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Friendly, helpful, and informative staff on hand to offer advice and information. Very peaceful marina that is well maintained with good facilities on site. The tearoom is highly recommended where the staff are lovely and the food is both delicious and affordable. Whether you’re a boater or just visiting for a coffee and a stroll down the towpath, Venetian is definitely worth a trip.

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Paul Kennedy . 2022-11-16

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They were open today on a Monday. Contrary to google maps saying shut on Mondays. Helpful friendly staff , but diesel £1.30 a litre. Last filled at £1.18 on shroppie.

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Tim 0 . 2022-11-01

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Very good place for a walk,cafe open and little shop.

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Marion Bailey . 2022-10-30

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Lovely marina with good facilities and very friendly and knowledgeable staff

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john gaff . 2022-10-29

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Fruit scone in the cafe was superb. We'll be back for another!

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Steve Ingham . 2022-09-30

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Smashing marina in a lovely area with friendly boaters and super helpful staff who went above and beyond when our boat had an issue and we were over 3 hours drive away. We have loved being there and are only leaving due to a strange set of circumstances but would not hesitate to go back in the future.

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Carole Bazzoni . 2022-09-29

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Fantastic food and lovely friendly staff

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Valerie Lyon . 2022-09-28

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Just a nice place cakes all homemade are lovely nice coffee

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Phil Curwell . 2022-09-09

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Nice little tea room on the side of the canal. Often call in when passing, staff always very friendly and polite. You can't beat having a tea and cream scone while gongoozling.

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David Malam . 2022-09-08

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Large narrowboat marina with large moorings and an equally large sales business. Other associated businesses on site to service all aspects of narrowboat living/travel. Also has a great little café with both indoor and outdoor canalside seating.

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Dave Lainton . 2022-08-29

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A lovely place to stop off when on a bike ride. We often call in for a coffee and cake stop when out on our tandem. It's also great for a lunch or on the odd occasion an afternoon tea stop. It is a little way off the main road as it has a mile long driveway, but it's well worth the journey up the drive. There's a lovely walk along the canal tow path that passes the marina but sadly the tow path is on the other side of the canal. I'm not sure if there are any plans to put a foot bridge in to reach the marina but it would be a great idea 🤔 As I have said, it's just a lovely cafe to call in for any occasion.

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STEPHEN JONES . 2022-08-19

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Cheerful and helpful people highly recommended

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chris parker . 2022-08-13

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Went to Dee's venetian tea room, food was fabulous and nothing too much trouble, even treats and water for our pooch🐕 along with fuss and loves ( one very happy little dog🐶) and two extremely happy dog owners 💫⭐ Can't wait to visit again thank you 😊

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Diane Scott . 2022-08-01

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Service was good and friendly. Only stopped for a coffee, but I don't think it's a proper coffee machine here so Latte was slightly disappointing if you prefer filter coffee. Nice to sit outside next to the canal.

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Phil Holdcroft . 2022-08-01

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Excellent food and very attentive staff

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Ian Mc . 2022-07-27

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Ok place to fuel up, take on water and pump out. There's also a chandlers. There's also the boat sales :)

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Steve . 2022-07-16

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Diesel currently £1.42, shop well stocked.

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Brian Clarke . 2022-07-10

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It was very nice. Bit lacking in stock varatey

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Ian Harris . 2022-07-08

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Smart place, happy to recommend them as they obviously care about their clients.

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Philip Smith . 2022-07-02

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Not very nice sales staff or manager Thought I better tell my side of the story after Venetian reply to my comment. After buying a boat and a 12 month mooring from Venetian marina the gearbox failed after a couple of trips. The marina manger refused to allow a engineer on the marina to fix it, apparently you have to use their on site engineer which I refused to use. The managers excuse was when I purchased the boat the survey had referred to a noisy gearbox, which the surveyor suggested at the time of the survey it may be the engine idle being too high. (Which I had the idle turned down by a engineer at another marina not long after purchasing the boat.) So the sales staff then pulled my boat off the marina and abandoned me on the towpath where I stayed for 5 days till I finally got a engineer out to fix the boat at great cost to myself. Because I spoke to a potential buyer of another boat about the problem I was having the manager rang me cancelled my mooring then barred me off the marina permanently. That's what I presume the manager meant by inappropriate behaviour by myself. Talking to others about the situation I found myself in is apparently inappropriate behaviour. I also had to have the electrical system replaced in the engine bay of the boat as incorrect wiring was found when I was getting solar panels and control box installed on the boat by a engineer at another marina. Again another unexpected expense I had to swallow. After sales help doesn't exist at Venetian marina so I recommend Caveat Emptor The Chandlery and Cafe I give 5 Stars to, as the staff were friendly and helpful

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Allan Arm . 2022-06-24

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Nice marina I sailed a friends boat there

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PAUL M PRICE . 2022-06-24

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As a visitor with our Nb Moonraker we were made very welcome with a mooring near the Cafe and the Chandelry. We moored on a vacant pontoon along from the refuel dock. Friendly staff in the Chandelry helped us find what we needed and also as a bonus they stocked a long lost Ftype aerial converter. Great find as I dropped my last over the side as I made vital adjustments!

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Keith Thom . 2022-06-21

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Venetian Marina is the sister Marina to my residential Berth and the place where I bought my boat, Whilton Marina. I was passing by and wanted to take a look. It looks very neat and tidy and had quite a lot to offer although the café was closed due to illness when I visited. I had a small problem with my stern gland but Nigel sorted it out and everyone was so nice, friendly and helpful. I also managed to get a Tesco delivery and fill up with diesel. I would highly recommend this marina.

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Neil . 2022-06-06

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The venetian cafe was always a good stop when out cycling, was really sad when it closed, pleased it has re-opened and is as friendly as ever, good coffee and cake, all the sustenance a cyclist would eant

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Craig Darrall . 2022-05-28

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Clean and tidy , helpful staff.

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Ian Webb . 2022-05-18

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Very pleasant. A well cooked breakfast. We will return. 👍

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david cooke . 2022-05-15

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A beautiful location, and extremely helpful and pleasant staff at the marina, whether you're mooring, buying, or selling. Highly recommended.

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Richard Norris . 2022-04-18

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Lovely place nice friendly staff very informative

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Dianne Ellis . 2022-01-15

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Everything you could possibly need all in one place. Really friendly staff.

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Stephen Carnall . 2022-01-13

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Nice walk around seeing the narrow boats 😊

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Sharon Bridson . 2021-12-29

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Visited this place with friends who have a boat moored there. Nice place.

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Audrey Wareing . 2021-12-10

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Good chandlery with things for boats and the inner man.

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Mike Rea . 2021-11-15

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Shop open for ice creams but cafe has closed down

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John Hughes . 2021-09-26

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Shame the cafe is closed though

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John Wijnhoven . 2021-09-12

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Super friendly very helpful lovely folk and a very nice place.

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Sapphire & Rosehip . 2021-08-26

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Amazing place with a little cafe. Reception is easy to find and there are alot of moorings

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Fiona Newton . 2021-08-25

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Nice place to pause along the canal side

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Andy Morton . 2021-08-22

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I used Covers and Canvas to have my covers repaired, and received excellent service, I would highly recommend them. I also used the Chandlery for boat stuff and diesel, and for general groceries and ale and wine supplies. Also an excellent experience, which again I would fully recommend. Friendly service all round. Thanks all.

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Alan Marsden . 2021-08-22

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Absolutely wonderful big clean everything you need and such lovely people 💖

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Paul Finkelstein . 2021-08-14

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Everything you would expect at a great price

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Ged . 2021-08-13

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Had a great walk 🚶‍♀️ with the dogs here loved it

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Michael Woods . 2021-08-12

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Tucked away in a lovely place very busy tea and cake very nice worth a visit

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Silver Dutchess . 2021-08-10

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Picked a boat up here, very friendly staff, extremely helpful. Will hopefully use again soon.

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Garth Draisey . 2021-08-07

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Very nice but not all that helpful, felt as if I wasn't the sort of person she wanted to do business with, yet all I wanted was a price for weeks holiday on a boat.

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Gary M Young . 2021-08-04

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Very idyllic and cafe was spot on

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Karen Proudlock . 2021-08-03

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Interesting place with cafe and canalside seating

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alan vaughan . 2021-07-25

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Lovely shop with friendly and very happy staff. Didnt get time to try the cafe but through the window it looked lovely. Good place to stop for water, food and diesel on the canal. Also pump out facility for canal boats.

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Sheryl Murray . 2021-07-14

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Very well kept and clean, lovely cafe good food.

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Samdra Crowe . 2021-07-07

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Seemed very pleasant. Just had a quick walk round while waiting for a clear way through the lock.

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Angela Fewell . 2021-06-27

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