Venchi in Camden

My daughter and I visited here recently. The staff serving were friendly and the ice cream all looked delicious. My daughter had a large tub with 4 different scoops of ice cream flavour. She really enjoyed this. I had a chocolate crepe, which was also really good. The prices were pretty reasonable too. Would visit again if in this part of London.

I bought a one scoop ice cream and I was given an ice cream is so small, I needed a lens to see it I complained, and they claimed it was absolutely normal

Chocolate & Gelato! One of those 'pretty, instagram' places. Avoid peak times or when the weather is good as you will wait ages! Staff are friendly but service is super slow. They have a strange way of serving! Small shop with limited seating. Better to takeout. Gelato, chocolate plus hot drinks and more. Clean. I went on a Sunday morning when it was quiet. They don't have vegan gelato, only a few sorbet options. I went with melon which I had never tried before. Refreshing and light on a cone. Not a huge choice of flavours but there is a sufficient choice. I had one scoop on a cone. My god, talk about stingy. Tiny scoop and pricey. At least give a bigger scoop size. Nice, but for me not as nice as other places. They do well because of the brand name and 'pretty marketing'. Prime location in Hampstead which is a residential area mainly. Very few competitors nearby so will naturally be busy!

Best gelato that I have had in years thanks to a very knowledgeable staff member, Vail, who enthusiastically let me sample various new flavors until I found one that was other worldly! Employees like Vail completely make small businesses like this a wonderful experience. THANK YOU!

If you are in South kensington and see a long queue of people, odds are, they are waiting to get their hands or teeth on some of the most delicious Ice Cream from Italy. Great choice of flavours and my favourite is either salt caramel or pistachio.

Went to the Hampstead branch last night at 2140 and joined the queue. No indication that we wouldn’t get served, so should not waste our time, or maybe try somewhere else instead. Got to the front of the queue at 2200 on the dot to be told that the place was now closed and we wouldn’t be served. Apparently “we don’t get paid overtime to work past 2200”. Either a very poor reflection on the company for only paying their staff to the second the door closes, or a complete lie by the woman not serving us. Either way, not a great look. The service was at a snails pace, long hot day, I suppose, which pretty much lead to us being thrown off the premises empty handed. Could be the greatest ice cream ever; I’ll never know. But if you are going to go here, leave plenty of time before closing or you’ll leave disappointed in bothe company and experience.

I agree with the previous reviewer. Would have been a 5 but my god it was like watching paint dry on service. Staff were super sweet and nice but what made no sense was one on the till and one doing the ice cream. The till part taking orders and money was quick. The girl was then standing there staring into space. Could not understand why she couldn't help her colleague when a load of us were waiting for our ice creams! Obviously serving the ice creams took longer as people selected their flavours and the rest. I was about to fall asleep! Other than that, divine ice cream and cone. Good flavours. Pricey but it was nice and they were generous on scoop size. Limited indoor and outdoor seating. Reasonably clean.

The ice cream is great, the coffee less so. The staff are incredibly slow hence the frequent long waits in line. This could be much more streamlined, and if sitting trying to leave with the volume of people waiting in awkward. Mainly good music playing. Such a shame that the service lets it down.

We ordered gellato, Artisan Chocolates and coffees and really love that. The shop is very nice and the staff polite. We will come back!

Overpriced ice cream, that is very sweet. Crepes dont compare to the hampstead creperie and gelato doesnt compare to oddonos

We absolutely love this place. 1. The gelatos are brilliant (pro tip: have the cone topped with milk chocolate and caramelised nuts) - fam favourites include pistachio, stracciatella, nougatine. There is always a queue outside these days (no thanks COVID!) so you might have to wait to get in. 2. The chocolates are amazing too - really tasty and creamy andyou can tell the ingredients are high-quality. The Cremino and Pistachio bars are a personal favourite. 3. The BEST thing though is the Milk chocolate spread which is made in house daily - it is addictive and absolutely the BEST chocolate spread I have ever had.

Honestly I’m still thinking about this ice cream ever since my lips tasted this goodness! Melted chocolate and crushed hazelnuts at the bottom and then a choice of ice cream on top absolutely amazing. If I could give 10 stars I would of.

I just popped in ste store in Hampstead this morning to have my classic hot chocolate and as everytime the warm atmosphere and the kindness of the staff has been excellent! I think it's the best place to enjoy a hot chocolate or an icecream. I really like it. Alberto

Venchi proposes a great product, fresh and genuine but expensively priced. When I visited it, I had always a long queue and the Covid 19 social distancing was not really respected and none of the staff said something. I would say that prices, attitude and rules in Venchi have to improve.

Rude staff! Average quality and mean portions = Overprice. Too late when I found out Oddono's was metres away. Usually happens when not knowing the area one tries to explore and have new experiences

Service was very nice. Ice cream delicious but prices and portions were a joke..... I could really recommend Venchi in Rome

A prominent spot on Hampstead's fashionable high street may account for the incredible prices of the ice cream. It is good ice cream but I have visited many other ice cream places and reviewed quite a few, and it is not in the top league.

Was charged full price on an 'eat out to help out' day after queuing for 30 mins then got ignored when I reached out to them to ask to remedy this. Very average overpriced ice cream, you're better off going to Oddono's round the corner.

The ice cream is to sweet and despite its luxury look it serves bad gelato. Massively over priced compared to its competitors.

It’s just the best Ice cream in town have been here many many times and for good reason. I have never experienced anything that comes remotely as close. Staff are all lovely as well go for the extra chocolate sauce well worth it. Yes it’s...

A little pricey, but the chocolates and gelato here are outstanding. Service is very good though can be slow when the lines are long.

My cousin and I went for a evening walk and after about 2/3 hours decided to stop for a ice cream. We’ve been to the Covent Garden branch so thought we would try this out. The gelatos were tasty as expected though the portion was...

Feeling like a coffee / dessert, we descended 3 staff on duty , mostly chatting , but pleasant , we ordered and took a corner table , was surprised we had to get up 3 separate times to collect from the bar .. and our...

Good for taking away or sitting in, however the wait is sometimes quite long due to the long queues. There should probably be more staff manning it- despite this the food is great and I would recommend it.

We have visited Venchi Hampstead High Street. It was our first time experience. The range of different products are amazing,the fact, that they have gluten free selection is very special. The staff was extremely helpful and fast and professional, had lots of patience to help...

I had a scoop of very chocolatey ice cream, rich and flavoursome and a scoop of mango sorbet which was my favourite and complimented the chocolate ice cream perfectly

If you like chocolate and you love Ice cream, you are in for a treat. Tried it first in Rome, so glad we have a few in London now.

The venchi shots are a chocoholics dream. They have a variety of ice cream flavors to choose from, I had the melon flavour, it was very sweet but I felt like I was eating fresh ripe melon, the taste amazing, if you dont mind the...

We happened onto this place and were so glad we did! The staff people were happy to offer us tastes, and their servings were generous. I had absolutely the best chocolate sorbet ever - and I consider myself a gelato aficionado! The only down side...

We visited with great expectations but were left disappointed - both with quality of flavour and scoop size for the price. We have eaten gelato all over the world and this was left wanting. If you want to charge so much for so little, you...

I came here with my friends on a Saturday night as we were looking for a place to get dessert. We passed by Venchi’s and decided to take a risk. It was the best risk ever! The creamiest and tastiest gelato I have ever had...

This is the place we wanted to visit for a very long time but we have always been too stuffed with food and not really ready to fully experience the offer of this small and very inviting place. Finally, we managed to be around at...

Amazing hot chocolate, friendly staff, delicious ice cream and amazing selection of chocolates....... a dangerous place to visit if you are remotely hungry - the coffee is good too!!

Oh so recommend this place! Such yummy ice cream and delicious selection! We are definitely going back to try all the other flavours! Strategic location near Hampstead tube station, on a corner of a street. Both the cup and cones are the same price so...

nice product but expensively priced. You don' t get much bang for your buck. Nice little seating area but no wifi so few people use it.

We decided to have an ice cream from Venchi in South kensington after seeing the crowd of customers around the window waiting their turn. Best ice cream! Very tasty, with strong, rich flavours. A must try.

Great pitstop, very friendly helpful staff, excellent ice cream, wonderful chocolates. A great addition to the hampstead coffee bar scene.

I followed the line of happy people leaving this place, I found amazing mascarpone with dried plum ice cream and mango sorbet, perfect in every was. I already want more.

The gelato is good, but I believe that there are other places in London where you can get better gelato, and more flavours' options

Their cremino and nougatine ice creams are to die for. Mixed service - usually very friendly. Average coffee. Great chocolate too. Would recommend their gelato without hesitation. Very high / premium quality - up with some of the very best I have ever had.

Today is blisteringly hot but however salvation came in the form of this high end Italian gelato place. It's not cheap nor the portions are huge but it's one of the best gelato that you can eat outside of Italy. Which of course its ancestral...

The super taste of true Gelato here , in Hempstead high street . The chocolate ,Gelato are supreme in Taste . The variety is mind blowing - a dream come true for people with sweet tooth . The prices are high due to its top...

I ordered a mini-sized Gelato with two flavor : Hazelnut and dark chocolate. They stayed quite peacefully with each other, no wars 😁I personally prefer Hazelnut as it was very delicious!!!!! Dark chocolate was too strong for me. While the drink was a bit disappointing,...

Went in on a Friday afternoon with my 11-year old daughter. The lady serving us was rude and dismissive. I asked about the difference between the pre-packaged chocolate and the ones under the counter. She explained very impatiently and reluctantly. When I didn't buy any,...

A must-do if you are an ice-cream lover or even happen to just like ice cream..head to Covent Garden and order the cone with nogatine flavor (it's very rich chocolate), ask for the chocolate sauce from the running tap and let your heart beat faster...

After a stroll in lovely Hampsead, London we stopped for an ice cream at Venchi. I am quite used to the high prices of Hampstead, however I did not expect to pay £4.00 for a 2 scoup cup of ice cream and get 1 scoup!...

Goood like Italian style wants! Invisible portions ; its ridiculous . Over price ice cream for a little little portion. No thanks!! Respect your guests Porzioni ridicole. In uk e in Italia. Ma perfavore. Fate i seri e non prendete in giro la gente. Vergognoso...

If you are in Hampstead and want a good desert, do not think of the price tag, just get in, order what you want, enjoy, pay and leave without asking yourself why it looks like you've been ripped of. Technically speaking you will be, because...

Discovered this amazing place only a week ago and am totally in love with the most amazing chocolates they have on offer. Tried their gelato recently and oh my goodness , it was truly wonderful 🤤🤤🤤 I recommend it To all . This place will...

Popped into this place for a quick coffee and Crepe. Coffee was excellent as was the chocolate Crepe. Service also very good. If you're in Hampstead make sure to try this place.

Ice creams and crepes are always tasty and really nice. I tried "cremino" ice cream mixed with "salted toffee" ice cream by a staff member's recommendation and it was lovely.

I don't recommend this shop to anyone. Even an ice cream addict like me can't be bothered with it anymore. I went there several times to get ice cream, their ice cream is fine and you don't have that much choice in nw3. But even...

Their ice-cream would be better, if they would substantially reduce the amount of sugar in it. Also the relation price to ice-cream is definetely not like in Italy ;-)

Usually the hot chocolate is delicious, so smooth and creamy but it now it appears that they have changed the machine and it is now watery and tasteless. The male staff that served me wasn't happy with my opinion and didn't make me feel like...

I often stop by for a few dark chocolates - they have such a great variety and it's set up like a pick 'n mix - milk, white, 65%, 75%, 85% and even sugar free (which I have not tried). You fill a little bag...

I absolutely love the gelato selection here. They are creamy and full of flavour. However, the prices are quite high so it's definitely not somewhere I come often. Some flavour recommendations from myself: Stracciatella Cremino Dark Chocolate Pistachio They also sell chocolates and crepes which...

Centre of Hampstead. Large area with high ceilings with decadent decor. We came in for a bit of a laugh to try their cheapest stuff first and see if they were worth it. The staff were of not much help; we saw a large wall...

... expensive but worth it for a treat or a gift. I loved the 'no added sugar' chocolates - really good taste and a reduced guilt too!

However I bought a variety of delicious looking chocolates from this shop and each one tasted disgusting.

Good service, not the best ice cream I've ever tasted. As far as I know it's the only ice cream parlour in Hampstead so guess it's here or nothing!

Every time we're in that area Venchi is a must. Even though the ice cream is a bit pricey, it's worth. Staff is really friendly and you usually can try the ice cream before.

Bling and glitzy with minimal seating. Very nice ice creams, array of chocolates and good coffee. Chocolate shots looked good and certainly novel. Perfect for Hampstead!