Based on 1.559 opinions finded in 6 websites
Based on 1.559 opinions finded in 6 websites
Opinions
It's maybe just a modern complex and not really in a community but food was really good, when busy the service is super slow, when you finish your left chasing to pay the bill, which sadly always is a bit soar when a restaurant does that otherwise good food.
Dave Simmonds . 2024-08-21
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We come for lunch regularly on Thursdays are often served by Matt. He is always smiling, is very attentive and efficient! We write a new review almost every time as we know the waiters need to get feedback - I hope they are recognised for their work!
M A . 2024-08-16
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Great night. Matthew our waiter was excellent. Give him employee of the month!! x
Lee Carpenter . 2024-08-15
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Great food and Rodigo and Bruno were great waiters. Bruno was very attentive to my nephew's allergies.
Rukiya Gadid . 2024-08-03
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I had a fantastic experience at Holborn. The entertainment was fantastic. The staff was great. I would like to especially mention Deborah who greeted and seated me who helped make my evening extra special.
Ken Barnes (The LEAN MindBody Coach) . 2024-08-02
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Matthew our server was great - very helpful and attentive. Great service. Thank you!
Janet Yuen . 2024-08-01
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Deborah and her team went to great lengths to ensure we had an enjoyable evening. They were all very friendly and even made the effort to check in with us during the interval to make sure we were having a good time (which we were!). If you haven’t visited before, I would highly recommend it. I will be back 😊
Abbie Redmond . 2024-07-30
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We ate here with our daughter on a Thursday afternoon before taking her to see Frozen and it was great - surprisingly buzzy and our waiter, Matt, was so friendly and kind. He even organised a special plate for my dessert when I said it was my birthday :) My only recommendation is that the disabled toilet / baby change needed a deep clean.
Rachel H . 2024-07-23
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Peter served us and was fantastic. We have a young family and he was very accommodating for us. We eat out regularly and I can honestly say this was the best service we have received at a restaurant.
Tony . 2024-07-20
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I don't really care for pizza, so I didn't expect much after our British Museum visit. BUT. I thoroughly enjoyed our Double American pizza today at Pizza Express. My kids had great kids options (see menu). The calamari app was so tender. We were blown away by dessert. Service staff were nice but we had to get for them more than we'd like when the dining room was mostly empty. The WC downstairs felt a little unclean. Intrigued by their unexpected music venue one level down.
L Ali . 2024-07-20
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Had a great evening. The band were really good - soul / funk, 6 terrific musicians and a boy and girl singers. They created a wonderful atmosphere and we all had a great time. This was our third visit and it was topped off by the front of house girl Deborah. Nothing was too much trouble, she made us feel very welcome and promised to pop by during the interval to explain the benefits of membership and how to apply etc. She did just that and it’s on my to do list. Thank you Deborah. Well worth a visit but book early !,
vince penn . 2024-07-19
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Matt was great and made a great recommendation
Ian Winston . 2024-07-18
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We love Matt! Thanks for the fantastic food and service!
Ann . 2024-07-18
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Gustavo and team performing with precision excellence.
Josh Hartley . 2024-07-18
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Matt was excellent, very helpful
Cynthia Mcgregor . 2024-07-18
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Lovely food, and lovely service by Peter and Olga!
Alexander Joseph . 2024-07-16
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Excellent place for food and to be entertained. Upon arrival we were greeted by Deborah at Front of House who made us feel welcome and showed us to our seats. The atmosphere was friendly and homely, just like being with your family because everyone was there to enjoy fantastic music. We had a fabulous time and will definitely be returning.
Karen Vanderputt . 2024-07-13
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Great evening of music and pizza. Helpful friendly staff. Table a bit small for all the glasses, bowls and plates but we coped. Air con much too cold..
Gill Reed . 2024-07-13
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Matt was super helpful and made our lunch very enjoyable! Thank you :)
tilly eh . 2024-07-12
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Deborah made us feel very welcome on entering the Pizza Express Live Lounge. She was chatty, very helpful and dealt with our query on a future show very efficiently. She's definitely a very big asset to Pizza Express. Looking forward to returning to see Jaki Graham on the 19th July. This is definitely our new favourite place to dine in. The food was lovely, the shows are great and there's always an excellent atmosphere and vibe!
Ann Savill . 2024-07-12
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We had an amazing evening at Pizza Express Live at Holborn and enjoyed Soul in the city with Janine Johnson. The show, the food and the fast service were absolutely 5 star. Special thanks to Deborah front of house, who was absolutely amazing, hard working and really helpful and definitely worthy of a shout on her own. Well done to all staff and looking forward to coming back on the 19th for another amazing evening of entertainment with Jaki Graham Best wishes Ernie and Martina
Ernie T . 2024-07-12
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Matt was very attentive. Food was lovely.
Chris Chiles . 2024-07-11
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We were served by a lovely and pleasant gentleman called Peter, excellent service, Peter was very attentive and came back to our table few times to ensure we had everything we wanted.
Zara Ahmed . 2024-07-08
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Outstanding service from Peter, so attentive and so accommodating. Thank you Peter made it a special experience 😊
Sarah Mirza . 2024-07-08
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Our favourite place! Always enjoy visiting here for music events! The food is always great and the staff work very hard to make everyone comfortable! The lovely, smiley, welcoming face of Deborah always puts you in a good mood and honestly you end up having the best evening of your life! 😄🎵 You get treated with utter respect and care here which is so nice! Music is not bad either! As Graham Gouldman would say… “We don’t like Pizza Express Live…… We Love it!” 🎵 We will be back! ❤️
Esra . 2024-07-02
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Absolutely amazing night seeing the Blow Monkeys Live. Food great and service from all staff great too. Special thanks to Deborah who showed us to our seats and was very friendly and a true professional and helped us out at the end of the show too. Cannot recommend highly enough and look forward to our next visit to this great venue
Michele Moore . 2024-06-29
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Very well looked after by Deborah front of house
Richard Davies . 2024-06-28
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We had a really great experience last weekend. Was a special day out with friends and family. Everything was just perfect. Special thanks to the manager who made us feel so welcome
Freddie Fox . 2024-06-21
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Such a great venue! Fantastic service from Matt!
Anna C . 2024-06-14
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Anna took really good care of us
Imran Umarji . 2024-06-13
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Lovely and warm service from Anna!!! She is the best
Nina Kosanovic . 2024-06-13
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Really nice food, brilliant service, and a great atmosphere around the restaurant.
Hehshh Shejejjr . 2024-06-09
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Dropping in last minute - staff sorted us out really quickly with good enthusiasm given how late in the day it is (22:55) Good quality, good service - Paula would be proud
Richard Williams . 2024-06-08
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Turned up for the live music event where you can have a meal at the same time. Pizza tasted really nice, particularly the tomatoes, which is the basis for any good pizza
Roger Allen . 2024-06-08
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Anna was a superb host for our group booking of c.20 people. Service was friendly and warm, and she liaised with us (the organising party) frequently and discreetly to ensure all ordering was within budget whilst also making sure all guests were well catered for and attended to. We're very grateful and would definitely come here again if organising another event near Holborn. Thank you! ☺️
T R . 2024-06-06
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Anna was brilliant at keeping on top of the orders for a large group we’re very grateful for her hard work.
Kevina Khan . 2024-06-06
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Excellent and quick service, Jean was so lovely and helpful! Thank you so much!
Juhi Gajjar . 2024-06-06
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Anna was brilliant! What a great night!
Lesley-Ann Smith . 2024-06-06
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Jean was our server and she was so accommodating and lovely, highly recommend!!
Krina Patel . 2024-06-06
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What a fantastic evening at Pizza Express Live Holborn - great venue, fabulous soul band. Good quality food and friendly efficient service from our waiter Matt. Look forward to coming back again soon!
Mimma Mendola . 2024-05-31
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Deborah was so lovely when we came in we immediately fell at home, a great scene setter for a fabulous evening. Matt was the perfect host. All in all , a really great night. Many thanks and see you soon!
David Reynolds . 2024-05-31
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Matt was amazin, music was amazing, food was amazing - will be back! We love matt and we will return
John Coulson . 2024-05-30
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Wonderful experience, our waitress Servina was very efficient and welcoming.
jonathan bunney . 2024-05-29
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Pizza with the goats cheese and chutney is fantastic! Appetizers were good as well! Service from Bruno was great, very helpful and attentive.
Connor . 2024-05-27
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The Pizza Express at High Holborn was so yummy. I wish I could have the goat cheese pizza all the time 🤤 the goat cheese with the chutney/jam was perfection. Our waiter, Bruno, was exceptional. He was kind and friendly with excellent service!
Kathryn Black . 2024-05-27
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Great service from Matt, delicious meal
Rachael Osborne . 2024-05-24
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Amazing and quick service from Matt, especially as one of us had gluten-free options.
C Hall . 2024-05-24
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Great pizza, convenient location, quick service
Jose Luis Muñoz . 2024-05-22
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Excellent night of latin jazz and salsa with the fabulous roberto pla - brilliant set of musicians - service was excellent and food was the usual decent fare from PE
shockingvibes2000 . 2024-05-21
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I have been going to Pizza Express live jazz more frequently this year and have to praise how lovely the staff are there, but in particular, Deborah who works front of house. She is always so professional, courteous, patient and helpful. My sister needed the stair lift on our recent visit to High Holborn venue to see Steve Norman and Deborah did everything to assist my sister and even once she was seated Deborah ensured she was comfortable. The food was lovely but besides the wonderful acts that perform at this venue, it wouldn’t be a wonderful venue without the amazing staff like Deborah. Pizza Express are lucky to have her. An amazing night we had , smooth sailing indeed! I’ve already booked another two shows!
Henrietta Defreitas . 2024-05-21
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Matt was excellent and I’ve been in 4 or 5 times. Thank you !
Marcus Dearle . 2024-05-17
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Excellent quality for food and service. Mat was lovely.
Amra Selim . 2024-05-16
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Matthew was lovely and super helpful!!
Lucy Tyrer . 2024-05-16
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As they go this is a good one. Very friendly service and a nice atmosphere.
Robert Kernahan . 2024-05-14
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Great service and quality - thank you!
Anna Frazer . 2024-05-10
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Excellent pizza and dough balls!! Wonderful staff
Renee Arntzen . 2024-05-10
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Amazing service! We were very well looked after. The food was all perfect!
Leigh White . 2024-05-10
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Many gluten free options (marked on the manu) including pizza and dough balls. I got a great service from Gustavo.
Sarai Atia . 2024-05-05
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Great food, great attendance by Gustavo.
Francisco Sério . 2024-05-05
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Amazing vegan pizza. Gustavo is an awesome waiter.
Joseph Curley . 2024-05-05
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A very enjoyable evening in Holborn. Excellent reception by Deborah (front of house). She really took good care of us.. even getting us better seats as the evening progressed. Many thanks
John Bloomfield . 2024-05-03
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Great and efficient service from Gustavo. Thank you Gustavo! Will come again
Ebru Ergen . 2024-05-01
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Gustavo was fab- highly recommend
Rudall Family . 2024-04-27
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A few friends and I booked for the Pizza Express Live evening, showcasing the music of Stevie Wonder. We had an amazing evening! We all enjoyed the food, the service was second to none, thanks to Deborah. She was very friendly and attentive, ensuring we were happy with our seats and settled when we arrived. She also checked on us (and other customers) throughout the evening. The show was brilliant, had us up dancing, we had a great evening! We will definitely book again :))
Yvonne B . 2024-04-26
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What a fantastic evening I had with friends last night (24/4/24) listening to the Music of Stevie Wonder performed by Noel McCalla and the Derek Nash Band. Really good service by staff (a special mention to our waiter who swapped chairs for my sister to one which was more comfortable and did so with a smile) and the entertainment was 'bang on point'. This was my first time at a Pizza Express Live event and it most certainly won't be my last. Very well organised in an intimate setting. And lastly (but not at all least) a big thanks to our host Deborah, very attentive and helpful. Hope to be back real soon! Jo - RM"s Crew 🤭
Jo H . 2024-04-26
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Gustavo was our server. Great atmospheres, and food. Excellent service!
Margaret Sutherland . 2024-04-25
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Great disco groove night made even better by the front of house Deborah who kept a promise to find us a better table if the chance came along - she also has the best Doc Martens in London! Totally recommend!
Mark Saunders . 2024-04-21
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Hi.. We arrived at 6:30pm and were greeted by Deborah 😊.. Deborah escorted us to our table and made sure we were comfortable. She found us an excellent table by the way 👍 We had a fabulous evening. The food 🍕music 🎵and atmosphere was second to non. Our party (of 4) would like to thank Deborah in particular for attention, fun and quirky dress.. She really did make us all feel good. She is an asset to the ‘🍕 Express’.. Ian n Beverley.. x
Skip Skip . 2024-04-20
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Terrible service and employees were shouting across the restaurant the entire duration. Needs better management.
William Brenninkmeijer . 2024-04-14
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I visited with my family on the 12th of April and we had an amazing experience. Both team and food were absolutely spot on! We were greeted with smiling faces and ordered with ease despite our allergies. 10/10
lew lew . 2024-04-13
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I had a table booked for Thursday 11 April to see Disco Odessy . Once again a great event. Once again the staff were top notch. However once again ,high praise must be given to your Front of House manager Deborah. Unfortunately at a table almost directly in front of my guests,we witnessed a particularly unsavoury event. One of the female guests on that table launched an outrageous verbal attack against Deborah which seemed to last for a ridiculous length of time . Although I didn't hear much of the context related to the incident (due to background music) prior to the live band's performance, it was very obvious that Deborah was visibly shocked and upset at the verocity of this attack. True to form,she remained calm and stoic and, made in credible efforts to find a solution to this guest's issue ,but it seemed that whatever Deborah tried ,it just wasn't going to be acceptable to this female. Obviously I have no idea what caused the ruction, but eventually when the live performance began the guest sat down to watch the show. From my perspective this woman was rude , aggressive,and out of control, and should not be welcome in a Pizza Express live event in the future. Well done for all your efforts Debora in trying to defuse a very difficult situation.You are a star,.!!!!
Paul Simon . 2024-04-12
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My review is specifically for the jazz event on Tuesday 9th April. I booked this event on the 7th March, so over a month beforehand, meaning I should have got a very good table in front of the stage and room to breathe around the table. Instead, we were shown a table which I immediately noticed was unacceptable. I asked the lady at the door, who I presume is employed by Pizza Express, why we had been given this unfit for purpose table, despite the fact that I had booked over a month in advance. She immediately disclaimed any responsibility and was totally unhelpful. I requested a different table or else a refund as I would not be staying for the event because of the unsuitable table and its location. See my photos - The table they allocated me & my wife was so extremely close to 3 other tables that I would not have been able to eat comfortably, then relax and enjoy the show whilst sat comfortably, with room to move and cross my leg if I chose to. The distance between this table and the 3 surrounding tables was less than a foot, which is completely unacceptable an inappropriate too. It's evident that this venue prioritises packing in as many people as they can in order to maximise profits at the expense of customer comfort and safety. What are the maximum number of people which can be in this room at any one time? This is a question I'll be asking Westminster council. As I stated, the lady was unhelpful, she said the "music team" are responsible for the seating. Incorrect - Pizza Express management are responsible for the seating, plus when I paid for the tickets originally, my contract is with Pizza Express, not an unknown to me "music team". So my wife and I ended up leaving, totally distressed. That evening, I wrote to the email address on their website, it had a phone number also which stated calls would be answered Monday to Sunday between 10am and 5pm, hence my email. I wrote my email at approximately 7.45pm on Tuesday 9th April and sent it. Their website states that "emails will receive a response within 48 hours". Today is Friday 12th April, 5.30pm, and I haven't received any response. So this evidently shows how unprofessional and charlatan their operation is, with regards to dealing with customer issues who are attending their music events. I requested a full refund in my email, if they don't action this, then I will immediately contact my credit card company explaining the situation and providing the photos which I took, highlighting the unacceptable table position and the unhelpful Pizza Express lady, who I believe could have been a manager there.
Rocketed . 2024-04-12
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Great service. Very friendly staff. Two vegans in our party. They were very welcomed.
E H . 2024-04-10
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Excellent service and food. Staff great. Details below.
Timothy Brown . 2024-04-10
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Great lunch and brilliant service by Servina.
Deborah Bell . 2024-04-06
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Lovely meal and great service by Servina
Helen Collop . 2024-04-06
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Food and service were great, big thanks to Matt!
Andre Whitney . 2024-04-04
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A really great music venue with good food and excellent service from Matt and the rest of the team. Recommended.
Andrew Middleton . 2024-04-04
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Waitress Servina was a star. So polite and helpful.
Anna Gunn . 2024-04-03
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Pizza Express is my first and to go pizza place after today. Bruno, is the best service person helping all through to navigate the menu and order according to our priorities.
Pranvi Gupta . 2024-04-02
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Deborah at the front of house really helped me out! Great service and helped me out to get the best seat!
Nathaniel Trost . 2024-04-02
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Catered well for allergies. Prompt and delicous food. Great service.
Wandering St4r . 2024-04-01
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Servina was amazing. Very accommodating of dietary needs.
Redhouse Brownies . 2024-04-01
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Really terrible pizza and overpriced and rated!!
fan merphy . 2024-03-31
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First time to see a gig here. Saw the amazing Kim Scott in this intimate and cosy space. Food standard Pizza Express but all fresh tasty and well presented. Appeared to be regular prices. Service great although tables are super close together so not always easy. Very friendly, spiral staircase down a little daunting but able to take my time so was okay. Will look out for future acts we'd like to see and go again. Highly recommended
Heather Kingcharles . 2024-03-31
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I ate here twice with my son last week. I have only just discovered that there is a 12.5% service charge automatically included in the bill, which there wasn’t in the past. No indication or explanation of this that I could see on e.g. the menu. As a result I paid an extra £5 on top of the included £6.75 service charge. The credit card machine still prompts you to leave a gratuity, the waiter was of course happy to let me do this and never breathed a word. I think this is unscrupulous and greedy, and as a result I won’t be back.
GunnyB . 2024-03-30
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Deborah was amazing. We were let down by the Leo Green experience nearby which was cancelled without giving us any notice. At 8 pm I discovered the Pizza express Holborn had a gig available just round the corner. As we arrived, we were greeted by Deborah, but although the website said tickets available, it was sold out. She advised to take a drink in the restaurant and would let us know if there were any no-shows. 20 Minutes later she found us some seats and we had a fabulous show. All of the staff were wonderful but Deborah really made the evening for us. What a great host and we definitely will come back to what is a great performance venue. I’m very close to Covent Garden where we stay a lot
New Lights Big Band . 2024-03-30
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Matt looked after us & was first class, thanks.
Gary Truesdale . 2024-03-29
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Amazing food, amazing atmosphere and amazing service from Matt - very happy with our lunch!
Sarah Glenton . 2024-03-29
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Team were super helpful and friendly. Excellent service, and great food!!!
Emma Balaguette . 2024-03-27
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We went to Pizza Express Live for our work night out and did pizza making - Anna and Orlando were brilliant hosts, really knowledgeable and fun. It was a great team activity and pizzas were delicious!
Izzy . 2024-03-26
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Anna Mura was our server. She was absolutely wonderful. Made us feel special. Very polite, friendly and professional. She was great with my dog Nova too.
JWNSF . 2024-03-26
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Anna was fabulous and made our experience 10/10! 😄😃😀
Leila Cazaly . 2024-03-25
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Pizza amazing as always and Matt was awesome!
Elaina Ashton . 2024-03-23
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Great experience for a kids party, Matt was very helpful!
Oliver Thomson . 2024-03-22
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Great night of live music and delicious pizza!
Rob T . 2024-03-22
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Quick service by Servina before our show, which was great
Lynn Ford . 2024-03-20
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Our waitress Sevina was excellent and so professional. Great food and service. Sevina was so polite with us. Decent price as well. Thank you.
maria mitrai . 2024-03-20
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Delicious food. nice atmosphere. friendly service from the employee Servina.
Χρήστος Φώτης . 2024-03-20
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Bart was very attentive and great with children
Aaron Higgs . 2024-03-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2832 Opinions
Our first time visiting this lovely place. We’ll definitely be back if in the area. Excellent, delicious home made food. Service was fabulous, efficient and friendly and a lovely vibe whilst sitting o
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