Based on 760 opinions finded in 3 websites
Based on 760 opinions finded in 3 websites
Nº 82 in 416 in Rugby
Opinions
Inhouse dinning was better. Quanity was too less for the price and meat not cooked well.
BIDHAYA . 2024-10-04
MORE AT Just Eat
Amended my previously 5 star review. Vena is now under new management and wow you can tell. It has gone downhill massively. The new management have completely ruined the place. Before we would get lentil soup, this has stopped. The menu has changed and everything has almost doubled in price and the quality is nowhere near as good anymore. Our favourite dish the mixed platter for 2 has been replaced with this salty, horrible dish, you get no naans with it either now. I don’t think I’ll come back. On top of that they’re getting an alcohol license into a place which serves halal food, absolutely shocking. An absolute gem of rugby now ruined. Update 28/09 Still ruined, never going back
Roshan Ejaz . 2024-09-28
MORE AT Google
Great service, good food with generous portions. Nothing seemed like too much hassle for them. My 1 year old loved the bread and hummus!
Dillon Wright . 2024-09-15
MORE AT Google
Good tasty food, decent portion size. Would order again
Phill . 2024-09-04
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Two lots of gristle in the minced meat. Couldnt eat the food. Ate in the restaurant a few weeks ago. One piece of gristle in the same menu item. They were very apologetic. Was great til it changed ownership, now poor. Refund refused by Just Eat.
Julie . 2024-09-02
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One of the best restaurants in Rugby, chicken shawarma we had from there outstands both in taste n quantity. Highly recommend
Sruthy Alex . 2024-08-30
MORE AT Google
The food was great. Fresh and delicious bread and meat. Would recommend 100%
Ceeliya Varghese . 2024-08-29
MORE AT Google
The olive antipasti was just plain black pitted olives with a sprinkle of herbs. It didn't come with extra bread either. There was also no grilled pepper or tomato with the main dish.
Thomas . 2024-08-23
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So I changed my rating because they've gotten a lot better with the new management. The atmosphere is awesome, the customer service is on point, and the food is amazing. The hot wings were especially delicious.
Shakeeb Anwar . 2024-08-18
MORE AT Google
Ordered takeaway from them last night, what a feast!! Food was delicious, especially lamb shish, tender and flavoursome, very generous portions, comes with loads of sides (salad, rice, plus bulgur rice, Turkish bread and sauces, plus some courgette soup as well - this must’ve been a complimentary addition I think). I put an order via Justeat, but then called the restaurant to inform them of my order, and they made sure it was exactly as I wanted. Thank you so much chefs! Thoroughly recommend, next time I come to rugby I will be ordering again. PS. some reviews say that they are expensive, but the portions are huge, you get a lot for one course, so you could easily get away by ordering 1 for 2 people, if your appetite is average :). My 1.5 dishes would definitely fill up at least 3 people (by 1.5 portion I mean one hot course and one salad)
Gulia . 2024-08-05
MORE AT Google
Absolutely rubbish. Ordered mixed grill. The rice was very hard (uncooked), the lamb was still bloody. Couscous was burnt. Avoid wasting your money.
ruth . 2024-07-30
MORE AT Google
A little quiet this summer Tuesday early evening, so little atmosphere, but very helpful people serving great, very tasty food, at reasonable prices. 😋 Thoroughly recommend this restaurant. We're returning for more, very soon!
John Holder . 2024-07-30
MORE AT Google
food is tasty, not alot of rice with it and lesser meat than before but still 👌 yummy. everything cooked to perfection, don't like the new bread they do heavy and chewy and cold. still worth ordering from them tho.
babs . 2024-07-24
MORE AT Just Eat
I recently dined at Vena and had an overall enjoyable experience. The food was absolutely delicious, and every dish was flavorful and well-prepared. The staff were very friendly and provided excellent service throughout the meal. The prices were reasonable, comparable to other similar restaurants in the area, and the atmosphere was pleasant, making it a good place to relax and enjoy a meal. However, one downside was the waiting time. Despite being advised that our food would arrive in around 15 minutes, it took about 35 minutes. This was a bit frustrating, but the quality of the food made up for it. Overall, I had a good experience at this restaurant and would definitely consider going back again. If you’re looking for a great place to eat, Vena is worth considering.
Edgis Beisys . 2024-07-11
MORE AT Google
The staff were very friendly but kebabs were really bad I ordered adana kebab and it was the worst kebab I have ever eaton not sure about other meals
Samira Jaberi . 2024-07-05
MORE AT Google
I recently visited a restaurant that I would highly recommend to anyone looking for a great meal. The food was absolutely delicious 🤤 and the staff were very friendly 🥰 The prices were normal, like in any restaurant, and the atmosphere was cool. The waiting time was also okay. Overall, I had a great experience at this restaurant and would definitely go back again. If you’re looking for a great place to eat this is the best one. I hope you find this review helpful!
k&b-real-estate . 2024-06-29
MORE AT Google
Haven’t been here but I wish I could go but alas I’m sadly American still though the portion in the pictures is absolutely crazy
Harley ritchey . 2024-06-20
MORE AT Google
Good portion size for the price
Pourya . 2024-06-07
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I was with my family and was the most nice place I was. The food very good and the staff and Management very friendly. High recomandation
Ana Nicolae . 2024-06-06
MORE AT Google
I went with a couple of friends to Vena and i must say, the food was incredible the best turkish grill i’ve ever had, the service was very welcoming and friendly, i definitely recommend Vena for a nice day out with family and friends.
Georgiana Petricescu . 2024-06-06
MORE AT Google
I had such a lovely experience. Amazing food and great atmosphere!!
Nadia Vasilachi . 2024-06-06
MORE AT Google
Great restaurant and amazing food 🥘 highly recommend 👌👌👌
Marta maciejewska . 2024-06-06
MORE AT Google
Vena is one of the most nice place I was visiting food was amazing and staff was very friendly atmosphere was very nice the prices it was not expensive at all I loved the place I will visit again definitely thanks for everything was amazing
Yanka Dimitrova . 2024-06-06
MORE AT Google
Really good food in rugby definitely recommend it! Food isn’t too expensive either and the service was great
kamila . 2024-06-06
MORE AT Google
A sensational restaurant with very good quality food and a professional staff, I recommend it with confidence ✌️✌️✌️
alex milann . 2024-06-06
MORE AT Google
Food arrived cold, they agreed to send a full order replacement. I was happy with this as they said they would deliver it themselves. They blamed Uber eats and only sent 1/3 of the order. I paid for the extra priority so it came first. Disgusting service, they argued and were not apologetic in the slightest. AVOID if you want quality service and food.
Nunohadadream 2017 . 2024-06-05
MORE AT Google
Delicious food, lovely staff, definitely going to be back soon
sara ali mohameed . 2024-06-04
MORE AT Google
Excellent service , beautiful atmosphere
Karo Xdr . 2024-06-04
MORE AT Google
**UPDATE** Now under new management. Lamb shish kebab consisted of tenderised lamb shank meat with floury seasoning that made the grease stick to it and made it slimy. I always thought lamb shish was decent cuts of cubed lamb and not fatty gristly slithers. Husband had lamb and chicken shish. The chicken was tough and the lamb was as rank as mine. The only thing we both enjoyed was the bread and chilli dip at the beginning. So miss the soup from the last owners. Tables had bits of food on as was the bench seat I sat on. Wish I had looked properly before I sat down. Also had women in and out shouting and laughing with them (family?). Not a nice experience all round. Won't be back *OLD RATING** Best shawarma I have had outside of Holland. Really fresh tasting food with fluffy rice and fresh naan bread. Could not fault it at all. Very clean too
Anna Bolton . 2024-06-03
MORE AT Google
Highly recommend this restaurant, the staff were very friendly and helpful, they delivered very quick and efficient service. Food was very delicious. Definitely worth visiting, will be back soon again.
Olesja Seimuskina . 2024-06-01
MORE AT Google
I ordered Chicken, what I got is not chicken.. .. and not well cooked ' 🙁🙃.. Sorry!
Bogdan . 2024-05-20
MORE AT Just Eat
Disappointing for the price that’s paid. Would not order again
Stella . 2024-05-20
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Lamb chops is the best to have , friendly staff and beautiful service will defo go back soon
Haval Surchi . 2024-05-16
MORE AT Google
Vena when it was Kurdish owned was excellent, the new owners got off to a good start but my last order was rubbish, smaller potion , cold rice , chilli sauce was just Turkish hot pepper paste
Seb . 2024-05-16
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We recently visited the restaurant and found pricy, the quantity served was not justified for the price. The quality n taste is not that great n very disappointing our first time visit. Not going back again
kumar ayya . 2024-05-12
MORE AT Google
Do not order from here! Absolutely disgusting food,flavourless.The meat was not fresh and was very dry,waste of money
Ana . 2024-05-01
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Horrendous customer service and poor portion size. Called the restruant directly and the person refused to give me their name and speak to a manager. I'm absolutely appalled, absolutely disgusting behaviour.
Nidha . 2024-04-28
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The chips were overdone and the wrong dip was sent. The wraps were nice
Michael . 2024-04-13
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I telephoned in advance to check I could change rice & cous cous for fries instead. I also wrote a message on just eat for 'all meals to be served with fries instead' then telephoned afterwards to check & was told no problem. so what did I get rice & cous cous with all meals. sorry I won't be ordering from here again. After spending £50 on 3 meals I was told next time to mention it & I'll get free fries next time. if Vena couldn't get it right after 3 notifications. I don't think so.
marlyna . 2024-04-12
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I recently dined at vena restaurant, and unfortunately, it was a complete letdown. The food was not only overpriced but also lacked any semblance of flavor or quality. To make matters worse, the service was abysmal, with staff members seeming disinterested and inattentive. Save your money and dine elsewhere unless you enjoy wasting it on subpar meals and lackluster service."
Leo KA . 2024-04-12
MORE AT Google
standards have slipped I used to come all the time. lemon cubes in a Greek salad. hardly any feta and the prices are high. the meat is now salty and all round gone down. New management has ruined the place. lost me as a customer.
babs . 2024-03-20
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We recently dined at your restaurant. The reservation was easy to make, and the staff was extremely helpful. The ambience was great, and the food was terrific. We tried the house recommendations for sharing a plate of 4, and if you visit the restaurant, you should too because, on this plate, you can find all the meats from the grill. This is a must-try if you are looking for a nice, cosy place for dinner.
Bl00d Ch41nd . 2024-03-20
MORE AT Google
Vena is now under new management and wow you can tell. I’ve been yesterday there They come to me and they asked me what I want. I said chicken wings and one can of Fanta. After 20 minutes they come with the food but they didn’t bring me the juice. They didn’t bring 🍴 or spoon 🥄, they didn’t bring tissue. The girl from there didn’t care about the customers. Music was to loud The prices is double now🤜 For sure I’m not going back there until the old staff comes back bye 👋
GPower . 2024-03-13
MORE AT Google
👎🏼👎🏼👎🏼Im changing my previous 5 stars review posted in 2022 👎🏼👎🏼👎🏼 ❌As a loyal customer who's been visiting Vena almost every week since it's opened, I must say: the new owner RUINED IT❗It's like they are racing to fill their pockets- stuffing more tables than the place can handle, making us all packed like sardines. ❌❌They also changed the menu completely, raised the price and tossed out all the killer dishes that had us coming back ( the platter, mixed Kozi, mixed sharwarma...) ❌❌❌And don't even get me started on the new white waitress/manager? - Used to be, no matter of what I ordered, they'd always welcome me with a bowl of hearty lentil soup. This time? Nada. Guess I didn't drop cash for her liking🙄🙄🙄🙄🙄 ⚠️One more piece of advice to the new owner: bring back the old menu and start treating your customers right! People r not that stupid as you think! Update: Attached is a screenshot showing how many photos I have taken at Vena over the last 2 years.
Allie CK . 2024-03-10
MORE AT Google
My husband and I get this at least once a week! It's our favorite restaurant near town center ❤️ food is always amazing and cooked to perfection. Never had something I didn't like!
LeNora Montgomery . 2024-03-09
MORE AT Google
The portion, the quality and the delievery deserves 10 stars, not only 5 !!!
Robert . 2024-03-04
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The wrap was terrible, cold and so greasy, one bite and didn't touch the rest.
Rian . 2024-03-02
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Food okay but to be fair not my liking , but it is very expensive for a takeaway,my son is a fan of shop but when I told him the price he was shocked and said the prices must have gone up a lot and he wouldn’t use at that price
Janet O'Brien . 2024-03-01
MORE AT Google
No longer serving fresh falafel wraps in naan. Now only serving some random shop tortilla wrap, frozen falafel which is very dry. And price also increased.
V Garg . 2024-02-28
MORE AT Google
Order have missed an item , it says seabass will be served with rice , no rice came !
Sara . 2024-02-27
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Absolutely superb tasting food and really good value for money. Lovely staff as well
spikeybob . 2024-02-19
MORE AT Google
Service wasn't that good but the food was tasty.
Faroukh Naveed . 2024-02-17
MORE AT Google
Very bad food, fast and cold. Potatoes were dry, change the oil more often. I will never order from you again in my life..
Ana-Maria-Carmen . 2024-02-15
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Very polite, professional driver
Ahmad . 2024-02-14
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Food was dry, no flavour at all.
Hillary . 2024-02-08
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Never received the order....and the staff were rude..... blaming just eat.
scott . 2024-02-04
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Rice salad and chips were good but the chicken swarma unfortunately not up to standard no taste very plane. Not ordering this dish again.
Ricardo . 2024-02-03
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We ordered first time from this restaurant as says it’s turkish food but it’s not at all. We ordered chicken shawarma and mixed one and they both had taste of asian food which we don’t eat at all. I’ve also ordered Ayran and it was sent in an opened 500ml bottle that was used previous for water or something. Ayran should’ve been sealed not poured in a used bottle which was shocking. The delivery thought was quick and the delivery man was lovely.
diana . 2024-01-26
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Usually the food is really good but yesterday the grilled fish was totally burned and inedible
Gayathri . 2024-01-22
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first time ordering from here lovely tasty food will definitely order again
debby . 2024-01-19
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Nice food, delivery time was fine.
Robert . 2024-01-15
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I have ordered a few times from this restaurant before. This time they got my order wrong. Ordered their special grill, ordered all of it chicken, it came like 2/3 lamb. Now, some people don't eat lamb, so that's a huge mistake. I didn't call them, but they could be a bit more focused while doing the order.
Dimitar . 2024-01-13
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Delicious food, generous portions
Bishma . 2024-01-12
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Vena is normally excellent but parts of the platter for 2 were missing which was super disappointing. Will still be back again, so long as items aren't missing next time
Kate . 2024-01-06
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Food was tasteless and the service was very slow
kasra moini . 2024-01-02
MORE AT Google
Outstanding food and excellent value for money! Bear in mind they do not have an alcohol license but that won't stop us from returning!
Kaye Fellows . 2024-01-02
MORE AT Google
Bag fee and delivery fee is fair enough but the additional £1.99 service fee is unacceptable. The trays arrived dripping with grease, the fries were steamed and there was approximately 70% less salad than usual. 4 of the 6 thimble sizes pots of sauce were missing. The soup was cold. The lamb shawarma was good, but cold. You’re moving rapidly in the wrong direction. I’ll leave it for a few months and perhaps try again.
Will . 2023-12-30
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A single chicken tikka skewer cost £7 for only 4 pieces?!!. That's a rip off
ibrahimalsaadi . 2023-12-23
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Tasty food, good value. Can’t go wrong
Phill . 2023-12-23
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I placed order but it marked as a delivered unfortunately I haven't received anything yet
Vipin . 2023-12-21
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Lovely food and arrived on time.
Michaela . 2023-12-17
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The food was cold as the driver didn’t turn up and we ended up waiting an hour and half for our food.
Nagina . 2023-12-12
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Food was delivered on time, lovely and fresh and huge portions, as good as eating in
Fiona . 2023-12-11
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Shawarma no way as good as the pictures. Stingy with sauce, ordered mix but only got chicken, naan cold
Eloise . 2023-12-05
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the food was amazing and fresh, thank you!!!
Amanda . 2023-12-02
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Food was cold due to the delivery. Called restaurant and the told me delivery driver had taken it a long time before the food was delivered
Benjamin . 2023-12-01
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Absolutely disappointed. £20 order and all it got me was 8 cubes of meat, a pitta and a tub if salad. Really Vena?. I'll stick to marmaris from now on.
Jez . 2023-11-30
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Incredible food and great atmosphere as well as nice music and polite waiter. A nice place for lunch or dinner. Amazing restaurant.
Sonia P . 2023-11-26
MORE AT Google
Stunning , I've ordered before and I'll order again because the food is always so delicious. We ordered the mix grill, lamb kebab, chicken kebab and lamb tikka and got a free naan, which was huge!
Rachael . 2023-11-22
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Food was salty. Meat too dry and black . Chips soggy
Lucia . 2023-11-13
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Food very good, would use again
Courtney . 2023-11-12
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The soup and the fish were very well presented and tasted very fresh, thank you!
Cláudia . 2023-11-11
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Ordered again so need I say more. I really enjoy the food and the delivery driver today should be a driving instructor...how on earth he got to me without a single drop of spillage is amazing! Thanks
Tam . 2023-11-02
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Very tasty and fresh food, always look forward to a Vena's
Daryl . 2023-10-27
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Always superb tasty food, great service and spot on delivery time.
Kez . 2023-10-26
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Great food, great service, basic decor and ambience. The food was amazing though... to quote the big man....I'll be back!
MOOP . 2023-10-16
MORE AT Google
First time orderer. Won't be the last time either. Thanks Vena, I was stuffed. Only tip, get the driver to hand deliver please!
Steve . 2023-10-10
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Alsways love this food and the thought that goes into it x
Tamsin . 2023-10-01
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My best recommendation! The best restaurant in town ❤️
Yelyzaveta Verteletska . 2023-09-30
MORE AT Google
The food here can be really amazing - except for the hummus thats just awful (and unrecognisable!). The food is tasty, generous and authentic, worth the money. But. They cannot seem to get an order right, and always send the wrong thing. Very frustrating!
Clair . 2023-09-30
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Very high quality. Superb grilled meats. Super fresh experience. Every item was excellent. Great shwarma- lamb chops a real winner. & Different spices to usual make it a real delight. Will be back with the family.
Kamran Munir . 2023-09-29
MORE AT Google
Meat was nicely cooked but I asked for no tomatoes as I am mildly allergic and my wrap was full of them so I couldn’t eat it. Also the naan breads were over cooked so went crispy and broke when you tried to wrap them up. First time trying and slightly disappointed
Steph . 2023-09-26
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I always order my food here whenever l don't feel like eating at home. The food is amazing and it taste good. All most every week l will spend £18 to £31 for food here and l always order lamb chops with rice. However, the rice that comes with the lamb chops is SOO SMALL as seems it for children to eat. I think the chef should look into it because it's money l am using it to buy.
Monica Mensah . 2023-09-18
MORE AT Google
Rice without taste, the meat was dry
Florentina . 2023-09-16
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The food from here is outstanding 👌
Jessica . 2023-09-16
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Salat smells like garbage !!!!!!!!!!! But chicken is good
Sergej . 2023-09-14
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Although good effort, and atmosphere is somewhat modern, the food is below average in quality and taste. What would have been a Sunday afternoon dinner for two turned into only person eating. Reason, a long hair appeared on the plate with the lamb chops bought to our table as one of our order. That is a complete red flag for any restaurant period. Be aware, hygiene is not the norm here.
Jay Saeed . 2023-09-04
MORE AT Google
Please be aware about this miserable restaurant they give me expired meat with sheet smell in kebab! i just put in in a bin £15 thanks.
Beniamin . 2023-08-27
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Lovely service and food. It is tea total but that was fine, ordered a Turkish tea which was delicious. My friend has the saebass. I will have that next time.
Sharon Evans . 2023-08-17
MORE AT Google
Quite disappointed as the kebabs were filled to the brim with salad with a small amount of charred, crumbly meat.
Katie . 2023-08-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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