Vapiano Paddington in City of London, Westminster

We were met at the door and brought to the seat as quickly as possible. Everything had to happen as quickly as possible, you didn't feel welcome. There was very loud music on. The food came quickly, but the portion was manageable. The tourists were processed quickly. Danger! We were tricked when paying: the waiter asked for a tip again when paying with the card, but this was already calculated at 12.5% ​​anyway. So double tip for lousy service!

This is one of the best restaurants I’ve eaten at in London. It’s a great Italian family restaurant. The atmosphere is amazing. It’s the sort of place where you feel like you’re eating with your family. Pizza was better than I’ve had in Italy

The food was very good. The service was very quick and friendly.

Amazing food, amazing service.Come with your family! Very clean, great atmosphere.It's amazing staff, very kind, very happy, lovely.

The food is so bad and atrocious, the staff is extremely rude, I won't eat there anymore.

We went there for dinner and from far away we saw Mario inviting guests inside. We were immediatelly assigned to a table and the service was great. We got some pizzas and rissoto. All was great. Pizza was actually probably the best we've had ever. The dough could be served alone without toppings and it would be still great meal. The toalletes was a little bit dissapointing. Small dirty room downstairs you would rather not use if you could avoid it. All in all true Itallian experienece. We were a little taken aback by the price. There is automatic granuity 12,5% added automatically and then you are still expected to add another tip when paying.

Great food, really nice staff. Deserts, out of this world!

The food tasted excellent, but if you want to go out to eat with your girlfriend and have a good time, this is not the place. Loud music, the owner shouting at the waiters etc, all in all a stressful experience.

I am Italian and for a restaurant in England, this was really good. I'm Italian and for a restaurant in England, this was really good.

Everything was great! Fluffy lively pizza and risotto to die for. They even have their very own italian hype man at the door funneling in more people. That was fun.

It was absolutely beautiful!! 🫶 Everything was amazing!

Really enjoyed the food. Great value for money and would certainly recommend

Delicious Pasta and good service

Ordered the salmon and enjoyed it. Also appreciated the warm and friendly customer service.

Amazing pasta and great service, core Italian place

Great Italian restaurant with a great ambiance

The pizza was really good and Mario was very friendly!! Not too expensive and really good quality!

We came across this Restaurant whilst walking around Paddington. Could not fault the service, food, or coffee. Coming from Australia, coffee has to be good. A hint........please put Long Black in your Coffee Menu. With so many Aussies in London, they will ❤️ it!

Excellent Eggs Benedict and full English.

The best Italian in London. Absolutely fantastic.

Very nice restaurant From the reception to the last spoon Thank you to Magda, she helped us a lot with our order Truffle Ravioli Pasta 10/10 Alfredo 10/10 Margherita pizza 7/10

Authentic Italian food, absolutely fantastic! House made pastas and sauce… owner is from Palermo… you will not be disappointed. Don’t settle for the chain joint across the street when you can be transported to Italy here. Tiramisu is also house made. Do not leave here without it!

Unfortunately it seemed very touristy. You were met at the door and brought to your seat as quickly as possible. Everything had to happen as quickly as possible, you didn't feel welcome. The staff was ok but very pushy. This completely disrupted the ambience and made it difficult to eat quietly. The pizza was OK, but we expected a little more. Overall, I would advise against it if you are looking for something authentic to eat.

Nice place, excellent food, shame about the climate inside because every time you open the door it gets bitterly cold and the prices are too expensive.

Good food, good environment and good staff. We had an appetizer and two pizzas.

Just had lunch here and we were impressed by how friendly the staff were, how nice the restaurant is, and the quality of the food. Sylvia, our server was wonderful and we’d definitely come here again.

Very attentive, great tasting food!

Italian pizza in London, like feeling at home! Highly recommended!

This is the worst Italian restaurant I have ever eaten in London. The food is okey but the service and environment are very poor. I never thought that eating dinner in an Italian restaurant is like a fast food restaurant, and the seats are narrow than taking public transportation

Siamo in viaggio con la famiglia, tramite the fork prenoto un tavolo in questo ristorante, arrivati al ristorante il signore sulla porta molto SCORTESEMENTE ci dice che ci sarà da aspettare 45 minuti fuori al freddo, al che io ho esclamato: Abbiamo prenotato, lui molto indispettito mi risponde che è pieno e c'è da aspettare di accomodarsi fuori e calmarsi (quando noi eravamo molto calmi ma stupiti) siamo venuti via increduli perché con una bambina di due anni e mezzo non sarei mai stato ad aspettare 45 min al freddo. La domanda sorge spontanea, cosa fate prenotate a fare se poi fate aspettare le persone? Ristorante veramente indecente e personale vergognoso Buffoni

They are the best restaurant in Paddington. Excellent food, very well attending and service was great!

My pizza was uncooked. The owner, polite at the beginning, turn out to be rude and aggressive at the end once we paid. Venalitá.

I have visited altonapoli today and I've been served with fayez Great customer service Friendly stuff Best food I town 100% recommended

Lovely restaurant and service was very fast. Food was so tasty and they could cater to allergies. Arancini was great and the 'simple' prawn entree left me almost licking the plate clean with the richness of flavour. Thanks

The main waiter (or owner, the one in the main door) pretends to be funny but he was disgusting.

Waited outside for 15 min you can’t go in because a guy blocks the door it was just me so a table for one a 10 person family comes up and speaks Italian to him and he gets them right in then tells me no more seats for 30 min… they don’t do reservations here so if you speak Italian you get in quicker it seems. Went across the street and the food and the atmosphere was more welcoming

The man at the door is a little rude and too chaotic, the rest of the staff is very correct and professional. From my point of view the food is a bit expensive for the quality.

We had minestrone, marinara and pizza quattro formaggi. For dessert, tiramisu and pannacotta. All highly recommended.

Arrived on time for our booked reservation. Gave my name but the doorman wasn’t really interested. He herded as to a table and we sat down. We ordered drinks and were almost immediately pounced on for our order. We felt under pressure to give an answer as the waiter stood over us. When our food came it was almost thrown at us. All the time people were being herded in and out like they were on a conveyer belt. It was very noisy and felt totally rushed. There were too many tables crammed in. We were near the door and people were constantly walking past and nudging my friend in the back as there wasn’t much room to squeeze by. All this said, the food was really nice. Not a place for a leisurely meal and a quiet chat

Our group of ten spontaneously popped in to celebrate my daughter’s 18th birthday on our last night in Europe. They played a birthday song over the speakers then Mario and the staff and the whole restaurant sang to her. It was so fun and memorable! And the desserts were absolutely delicious!

Despite rush hour and the restaurant being full, they tried to find us a seat quickly. We found the staff to be very accommodating. The food was served hot and tasted great! We were no longer offered a dessert menu. It seemed as if it had become a bit too crowded to accommodate all the guests at the same time. Furthermore, it became quite loud and crowded due to the large number of people. Hence 4 stars. We'll definitely come back anyway! :)

Service was great, they were very attentive. Food arrived quickly and was tasty. Only negative is the lack of space, with tables so close you are literally joining others and no space for the servers to walk in between so your chair is constantly being kicked every time they walk past. So I just didn't feel very relaxed, trying to keep my elbows and feet in and sit as close as possible to the table.

Attracted by Mario we entered one of the first restaurants we encountered on the street, after a day spent traveling we decided to eat there, with a bit of skepticism, a nice plate of pasta, and Mario immediately recommended himself to the waitress saying that we were Italian and therefore the pasta had to be al dente and I have to be honest the pasta was really cooked in the right way, the seasoning was good and overall for what we ate an excellent Italian restaurant recommended to all tourists with a bit of nostalgia for our cuisine and to locals looking for authentic Italian food

Such a lovely local italian, with excellent staff and superb food. My mother and i both ordered the steak and penne arrabbiata which was very delicious. A special thanks to Mario and his staff for their lovely hospitality, thank you x

The service was good but I did feel like we were being rushed a bit. I found the ambience a bit sterile. The food was good but not exceptional. My sea bass was just a touch over cooked. So overall I would say it was a an ok dinner.

OMG i dont even know where to begin! The food was delicious!, The staff were funny and friendly, The mood was perfect! 10/10 Definitely recommend!!⭐️⭐️⭐️⭐️⭐️ I got my own parmesan bowl for my pasta and then I was sold. But the kids say the pizza is very good and the rest of the food was amazing!

The staff were really kind but I have to give 3 stars because the pepperoni pizza I ordered was so average. The pepperoni's were tasteless and the dough was so thick.

Place was near our hotel and saw it was always full of people, so we figured we would give it a try. Didn't disappoint us. Food was very tasty. It had that hectic bussle you find in a busy Italian restaurant. Owner is worth the price of "admission".

Optimal !!!! Gorgeous place, very friendly and professional staff... the great Stefano's pizza is very good, worthy of a real Italian pizza... really many compliments... Friendly and very kind owner... Fair price, it's absolutely not expensive for being in London 😜 I recommend it to everyone...

Best food had in a restaurant in a long time. Never knew a toffee pudding could be so light! Staff are great and very pleasant. Only negatives are that soft drinks are £4.50 for a can, but it’s not advised it’s just can. For that price we expected a large glass, and the toilets are not in the best state.

Delicious Italian food and great service. Highly recommend Altonapoli Italian Restaurant.

Great food, great service great people and a cozy atmosphere

Good Fresh Food, delicious and excellent hosts and fast service!

Not my cup of tea, overall result was too hectic and loud…

Fantastic friendly service and great food and value

I loved this place! There’s a competing restaurant across the street but this one is way more inviting! The staff makes the environment very fun and inviting! Food was great and huge selection of drinks

My family and I were looking for a bite to eat and aren’t familiar with the area. We happened upon this restaurant and the owner welcomed us in. The carbonara, pizza, and Caesar salad were all absolutely delicious! Great flavor and the portion sizes were generous. We would absolutely go back!

The worst restaurant in the area. You get stuck on the tables because they are so greasy. Food scarce, and of poor quality. The small lasagna and the hard pasta. The Commercial comes to look for you on the street so that you can try something delicious and that invites you to a shot, and deceives you from the first minute. And I won't tell you anymore when you go to the bathroom, you go down some dirty stairs and push a greasy door, to find the bathrooms, which I'm not going to describe better. I will never return!!

This restraint had a lovely atmosphere, the staff were excellent and the food was amazing. The environment is quite intimate

The food was normal. Average price, but the service was terrible. I paid the bill and was finishing my wine (in less than 5 minutes I would be out of the restaurant anyway) when the man who was controlling where people sat loudly told me to leave the table as I was already getting in the way... completely inelegant and inappropriate .

Good pizza, incredibly fast service and the front of house is entertaining. Do recommend.

Got brought in by a lovely man as we were looking for Italian for dinner. We got a window seat and had lovely pizzas. The building, music and staff where nice ☺️.

Right from the welcome in the street all the way through service was absolutely fabulous and the food was delicious. Super quick service. Would highly recommend to anyone that is in Paddington!

Average at max. Food is blank and boring

Lovely spot - pizza is incredible

We had brunch at Altonapoli. The Full English Breakfast was delicious, as was the Cheese Omelette. The coffee and tea, which at many restaurants are at best an afterthought, were very good. The staff were friendly and attentive. It was, overall, an excellent experience.

Very kind and attentive staff. I enjoyed the lasagna.

Big round of applause for the service and family effort! Very fast, delicious, and considerate. Would definitely recommend.

This place is great. Just found it while waiting for a train. English breakfast and coffee. Just what I needed.

Food was below average, tried to charge us for water when we ordered tap, we booked a table for 630 and told us to leave at 730 because apparently they had other bookings. Not sure why recent reviews are so high.

Lovely service, really tasty food

Not Italian style at all. Neither in service nor quality. Serviced a couple of times what wasn't ordered and food is tasting flat. Once we asked for the bill it couldn't be fast enough to get us out even before we finished. Better go somewhere else.

Amazing and friendly service always, me and my family always come here and love the service and food everytime. One of our favourite restaurants!!!

Delicious and family-friendly! Thanks!

Everything was absolutely excellent!

Modern, good pasta and close to the station.

Delicious food, friendly service. What more could you want? We felt like we were in Napoli. Great experience!

Amazing food, great service and atmosphere!

We got welcomed into this establishment by the charismatic gentleman outside. Fantastic food, drinks and atmosphere. Will visit again when in the area. 5*

Lovely meal of very good quality. Had pizza quattro stagione and salad as well as two seasonal desserts

Great experience. Delicious italian food. Lasagna is a must!

The best pizza in a very long time

Nice little neighborhood restaurant.

A great meal with quick and efficient service. Loved the pizza and cannolo.

Tried this restaurant and wasn't disappointed. Although it was hectic for a Sunday, our service was excellent. After ordering, it wasn't long before our meal arrived and it didn't disappoint. Washed down with a glass or 2 of Vino and Connolo for dessert, it did the trick. My only criticism is that the tables were a bit close together, and it was a struggle getting up from the table. I would definitely recommend it to others.

Lovely relaxed service - food was tasty

Lovely food and wonderful, attentive service.

Served by the rudest women i have ever encounted in a restraurant. Ordered two adult meals and what we thought were two kids meals. Risotto came out with no truffle oil, when this was questioned I was told rather aggressively that it wasnt on the menu and she stormed off to grab the menu, upon opening the menu she realised it was in fact there, no apology. Once the bill was recieved it was clear we had been charged for four adult meals after been told repeatedly they could do kids meals. Again no apology. Finally when i went to pay, i turned to leave and the same women stormed past, cutting me off rather aggressively to the point another table reacted astonished. All in all, a completely dismal and expensive experience.

Very good !! Had breakfast and it was cheap and pretty tasty. Typical English breakfast.

Very friendly staff. Super cozy. Recommended especially at breakfast time

Last night in London, and found this Beautiful restaurant in Paddington. Amazing service from all the staff, great recommendations on the food and holy moly,,,,, The FOOD!!!!.. Absolutely Flavoursome and serving sizes were bang on for each of us. Put this Restaurant on your to Eat at list. AMAZING!!!

Vriendelijk personeel, er wordt expliciet gevraagd naar allergieën. Leuke plek in een drukke buurt om even rustig te zitten. Mooi aangekleed ook. Eten was lekker, geen supergrote porties maar zeker genoeg.

Delicious pizza specially the truffles one. Very nice service and friendly staff.

Delicious food, great service! Very fast and friendly

OMG. One of best restaurants I have been to in a long time. Service was over the top and the food was fantastic. We had the homemade lasagna and the seafood pasta. AMAZING. You have to try there Tiramasu. Made by the owner himself. This restaurant is a must try.

This is a classic Italian trattoria and such warm hospitality! The penne arrabiata was soul warming and the sourdough pizza with olive oil and garlic was perfection! A must try in Paddington.

Very nice people , atmosphere, lovely will come back!! 🥰

Delicious food which came out very promptly. The staff were so friendly and sociable as well. Would recommend the tiramisu!

Very good experience! The staff were welcoming and pleasant. The waitress made the effort to speak a little French to translate the menu. The cuisine is excellent. The pizzas and pastas are incredible. It was a real treat. We had dinner around 7:30 p.m. and the restaurant was not full which was very pleasant. Be careful, the restaurant takes a tip of 12.5% ​​of the total amount of the bill!! However, it is an address to remember!

We visited for an early dinner before getting our train home. Great food and quick service.