Vapiano Paddington in City of London, Westminster

Siamo in viaggio con la famiglia, tramite the fork prenoto un tavolo in questo ristorante, arrivati al ristorante il signore sulla porta molto SCORTESEMENTE ci dice che ci sarà da aspettare 45 minuti fuori al freddo, al che io ho esclamato: Abbiamo prenotato, lui molto indispettito mi risponde che è pieno e c'è da aspettare di accomodarsi fuori e calmarsi (quando noi eravamo molto calmi ma stupiti) siamo venuti via increduli perché con una bambina di due anni e mezzo non sarei mai stato ad aspettare 45 min al freddo. La domanda sorge spontanea, cosa fate prenotate a fare se poi fate aspettare le persone? Ristorante veramente indecente e personale vergognoso Buffoni

We had minestrone, marinara and pizza quattro formaggi. For dessert, tiramisu and pannacotta. All highly recommended.

The main waiter (or owner, the one in the main door) pretends to be funny but he was disgusting.

Arrived on time for our booked reservation. Gave my name but the doorman wasn’t really interested. He herded as to a table and we sat down. We ordered drinks and were almost immediately pounced on for our order. We felt under pressure to give an answer as the waiter stood over us. When our food came it was almost thrown at us. All the time people were being herded in and out like they were on a conveyer belt. It was very noisy and felt totally rushed. There were too many tables crammed in. We were near the door and people were constantly walking past and nudging my friend in the back as there wasn’t much room to squeeze by. All this said, the food was really nice. Not a place for a leisurely meal and a quiet chat

Service was great, they were very attentive. Food arrived quickly and was tasty. Only negative is the lack of space, with tables so close you are literally joining others and no space for the servers to walk in between so your chair is constantly being kicked every time they walk past. So I just didn't feel very relaxed, trying to keep my elbows and feet in and sit as close as possible to the table.

Attracted by Mario we entered one of the first restaurants we encountered on the street, after a day spent traveling we decided to eat there, with a bit of skepticism, a nice plate of pasta, and Mario immediately recommended himself to the waitress saying that we were Italian and therefore the pasta had to be al dente and I have to be honest the pasta was really cooked in the right way, the seasoning was good and overall for what we ate an excellent Italian restaurant recommended to all tourists with a bit of nostalgia for our cuisine and to locals looking for authentic Italian food

Such a lovely local italian, with excellent staff and superb food. My mother and i both ordered the steak and penne arrabbiata which was very delicious. A special thanks to Mario and his staff for their lovely hospitality, thank you x

OMG i dont even know where to begin! The food was delicious!, The staff were funny and friendly, The mood was perfect! 10/10 Definitely recommend!!⭐️⭐️⭐️⭐️⭐️ I got my own parmesan bowl for my pasta and then I was sold. But the kids say the pizza is very good and the rest of the food was amazing!

The service was good but I did feel like we were being rushed a bit. I found the ambience a bit sterile. The food was good but not exceptional. My sea bass was just a touch over cooked. So overall I would say it was a an ok dinner.

Best food had in a restaurant in a long time. Never knew a toffee pudding could be so light! Staff are great and very pleasant. Only negatives are that soft drinks are £4.50 for a can, but it’s not advised it’s just can. For that price we expected a large glass, and the toilets are not in the best state.

Optimal !!!! Gorgeous place, very friendly and professional staff... the great Stefano's pizza is very good, worthy of a real Italian pizza... really many compliments... Friendly and very kind owner... Fair price, it's absolutely not expensive for being in London 😜 I recommend it to everyone...

The staff were really kind but I have to give 3 stars because the pepperoni pizza I ordered was so average. The pepperoni's were tasteless and the dough was so thick.

Place was near our hotel and saw it was always full of people, so we figured we would give it a try. Didn't disappoint us. Food was very tasty. It had that hectic bussle you find in a busy Italian restaurant. Owner is worth the price of "admission".

Fantastic friendly service and great food and value

I loved this place! There’s a competing restaurant across the street but this one is way more inviting! The staff makes the environment very fun and inviting! Food was great and huge selection of drinks

Not my cup of tea, overall result was too hectic and loud…

Good Fresh Food, delicious and excellent hosts and fast service!

Great food, great service great people and a cozy atmosphere

Delicious Italian food and great service. Highly recommend Altonapoli Italian Restaurant.

My family and I were looking for a bite to eat and aren’t familiar with the area. We happened upon this restaurant and the owner welcomed us in. The carbonara, pizza, and Caesar salad were all absolutely delicious! Great flavor and the portion sizes were generous. We would absolutely go back!

The worst restaurant in the area. You get stuck on the tables because they are so greasy. Food scarce, and of poor quality. The small lasagna and the hard pasta. The Commercial comes to look for you on the street so that you can try something delicious and that invites you to a shot, and deceives you from the first minute. And I won't tell you anymore when you go to the bathroom, you go down some dirty stairs and push a greasy door, to find the bathrooms, which I'm not going to describe better. I will never return!!

The food was normal. Average price, but the service was terrible. I paid the bill and was finishing my wine (in less than 5 minutes I would be out of the restaurant anyway) when the man who was controlling where people sat loudly told me to leave the table as I was already getting in the way... completely inelegant and inappropriate .

This restraint had a lovely atmosphere, the staff were excellent and the food was amazing. The environment is quite intimate

Good pizza, incredibly fast service and the front of house is entertaining. Do recommend.

Got brought in by a lovely man as we were looking for Italian for dinner. We got a window seat and had lovely pizzas. The building, music and staff where nice ☺️.

Right from the welcome in the street all the way through service was absolutely fabulous and the food was delicious. Super quick service. Would highly recommend to anyone that is in Paddington!

Average at max. Food is blank and boring

Lovely spot - pizza is incredible

Very kind and attentive staff. I enjoyed the lasagna.

We had brunch at Altonapoli. The Full English Breakfast was delicious, as was the Cheese Omelette. The coffee and tea, which at many restaurants are at best an afterthought, were very good. The staff were friendly and attentive. It was, overall, an excellent experience.

This place is great. Just found it while waiting for a train. English breakfast and coffee. Just what I needed.

Big round of applause for the service and family effort! Very fast, delicious, and considerate. Would definitely recommend.

Food was below average, tried to charge us for water when we ordered tap, we booked a table for 630 and told us to leave at 730 because apparently they had other bookings. Not sure why recent reviews are so high.

Amazing and friendly service always, me and my family always come here and love the service and food everytime. One of our favourite restaurants!!!

Lovely service, really tasty food

Not Italian style at all. Neither in service nor quality. Serviced a couple of times what wasn't ordered and food is tasting flat. Once we asked for the bill it couldn't be fast enough to get us out even before we finished. Better go somewhere else.

Everything was absolutely excellent!

Delicious and family-friendly! Thanks!

Modern, good pasta and close to the station.

Great experience. Delicious italian food. Lasagna is a must!

We got welcomed into this establishment by the charismatic gentleman outside. Fantastic food, drinks and atmosphere. Will visit again when in the area. 5*

Delicious food, friendly service. What more could you want? We felt like we were in Napoli. Great experience!

Lovely meal of very good quality. Had pizza quattro stagione and salad as well as two seasonal desserts

Amazing food, great service and atmosphere!

Tried this restaurant and wasn't disappointed. Although it was hectic for a Sunday, our service was excellent. After ordering, it wasn't long before our meal arrived and it didn't disappoint. Washed down with a glass or 2 of Vino and Connolo for dessert, it did the trick. My only criticism is that the tables were a bit close together, and it was a struggle getting up from the table. I would definitely recommend it to others.

A great meal with quick and efficient service. Loved the pizza and cannolo.

Lovely food and wonderful, attentive service.

Lovely relaxed service - food was tasty

The best pizza in a very long time

Nice little neighborhood restaurant.

Served by the rudest women i have ever encounted in a restraurant. Ordered two adult meals and what we thought were two kids meals. Risotto came out with no truffle oil, when this was questioned I was told rather aggressively that it wasnt on the menu and she stormed off to grab the menu, upon opening the menu she realised it was in fact there, no apology. Once the bill was recieved it was clear we had been charged for four adult meals after been told repeatedly they could do kids meals. Again no apology. Finally when i went to pay, i turned to leave and the same women stormed past, cutting me off rather aggressively to the point another table reacted astonished. All in all, a completely dismal and expensive experience.

Very friendly staff. Super cozy. Recommended especially at breakfast time

Very good !! Had breakfast and it was cheap and pretty tasty. Typical English breakfast.

Last night in London, and found this Beautiful restaurant in Paddington. Amazing service from all the staff, great recommendations on the food and holy moly,,,,, The FOOD!!!!.. Absolutely Flavoursome and serving sizes were bang on for each of us. Put this Restaurant on your to Eat at list. AMAZING!!!

Delicious pizza specially the truffles one. Very nice service and friendly staff.

OMG. One of best restaurants I have been to in a long time. Service was over the top and the food was fantastic. We had the homemade lasagna and the seafood pasta. AMAZING. You have to try there Tiramasu. Made by the owner himself. This restaurant is a must try.

Delicious food, great service! Very fast and friendly

Vriendelijk personeel, er wordt expliciet gevraagd naar allergieën. Leuke plek in een drukke buurt om even rustig te zitten. Mooi aangekleed ook. Eten was lekker, geen supergrote porties maar zeker genoeg.

This is a classic Italian trattoria and such warm hospitality! The penne arrabiata was soul warming and the sourdough pizza with olive oil and garlic was perfection! A must try in Paddington.

Very nice people , atmosphere, lovely will come back!! 🥰

Very good experience! The staff were welcoming and pleasant. The waitress made the effort to speak a little French to translate the menu. The cuisine is excellent. The pizzas and pastas are incredible. It was a real treat. We had dinner around 7:30 p.m. and the restaurant was not full which was very pleasant. Be careful, the restaurant takes a tip of 12.5% ​​of the total amount of the bill!! However, it is an address to remember!

Delicious food which came out very promptly. The staff were so friendly and sociable as well. Would recommend the tiramisu!

We visited for an early dinner before getting our train home. Great food and quick service.

Excellent food like in Italy. Lt. The ingredients are imported from Italy and some of the chefs are Italian - which explains the whole thing. Super-friendly staff and moderate prices round off the whole experience. It's a shame that it can't be given 6 stars.

We had a great meal at Altonapoli, a superb choice for a midweek night out at a local Italian restaurant.

Lovely food and hospitality. Looked after very well, the wine and food was delivered promptly and was delicious. The Tiramisu was a highlight, traditional Sicilian recipe from Nonna.

We came across this restaurant with a bit of skepticism because when we talk about Italy abroad I think it's normal to have a bit of it... but we changed our minds. Some employees are Italian, the manager is very kind... but above all the pizza is top. It didn't feel like London. Neapolitan pizzeria as tradition dictates. Recommended for all Italians who want to feel at home (food-wise) when in London. Thank you!

Ho scoperto questo posto perchè ho preso una pizza ad asporto appena uscito dalla metro ed era buonissima. Non mi tornava il conto per una Margherita perchè da vecchie foto del menù il prezzo sembrava essere più basso, il proprietario mi ha mostrato il conto e per scusarsi (di niente poi) mi ha offerto una cocacola. Sono tornato la sera seguente con i miei amici e ci siamo trovati benissimo, per ringraziarmi il proprietario ci ha anche offerto un assaggio di Tiramisù (buonissimo). La pizza era buonissima, sembrava di trovarsi a Napoli con una cottura perfetta, con il pizzaiolo e il forno a vista che stende e prepara pizze NON SURGELATE (molto raro all'estero). Gentilissimo, ve lo consiglio. Se i prezzi sembrano alti è perchè la qualità si paga, di gran lunga superiore a tante pizzerie in italia.

I discovered this place because I got a takeaway pizza as soon as I got off the subway and it was delicious. I didn't get the bill for a Margherita because from old photos of the menu the price seemed to be lower, the owner showed me the bill and to apologize (for nothing later) he offered me a cocacola. I returned the following evening with my friends and we had a great time, to thank me the owner also offered us a taste of Tiramisu (very good). The pizza was very good, it felt like being in Naples with perfect cooking, with the pizza chef and the visible oven that rolls out and prepares NON-FROZEN pizzas (very rare abroad). Very kind, I recommend it to you. If the prices seem high it's because you pay for the quality, far superior to many pizzerias in Italy.

Very nice place to eat and have a glass of wine. Everybody was very kind. Excellent service.

Delicious food, especially the Calamari, Linguine Con Gamberetti and Tiramisu. Lovely relaxed atmosphere and friendly staff. Would definitely recommend 👌

Amazing food starter main and dessert. The staff are so friendly and made the experience extra special. Definitely the best Italian in the area and would recommend

Amazing restaurant! All the food was perfect and there was such a friendly atmosphere. When they learnt it was on of our birthdays they sang and brought out a free desert. Will be going back ASAP.

We had a lovely meal here, very warm service from everyone and didn’t feel rushed at all. We took our time to have our girly catch up over some good food and dessert! We had the bruschetta, burrata, seafood linguine, cacio e Pepe, sea bass and tiramisu. Thanks guys!

Vegetarian English breakfast was so tasty, the staff is so friendly and the service was excellent!

Highly recommend, the staff is extremely friendly and accommodating. The pizzas were really excellent.

Lovely restaurant serving really great Italian food. Brilliant service from friendly staff.

service was slow, food was ok, noisy environment

Wonderful food and perfect service!

Very good restaurant with good service. A real Italian restaurant

Our accommodation really disappointed us with breakfast... Luckily we found this gem! I'm not a fan of beans - the hostess offered a replacement instead Food was Lovely! (visually and tastewise) Our plates were clean!! We thoroughly enjoyed our breakfast, thank you!

The food & waiter were outstanding!

Purtroppo non posso assolutamente esprimere un voto positivo, da Italiano mangiare una pasta così è davvero difficile da accettare. Preferisco no aggiungere le foto dei piatti perché sinceramente non ho avuto il coraggio di farle. Pasta scotta e mal condita, difficile da mangiare, difatti nostro malgrado ne abbiamo mangiata poca. Il prezzo davvero inaccettabile vista la qualità della materia prima e la scarsita nella preparazione. Sinceramente molto molto insoddisfatti. Piccolo appunto anche sull'arredamneto, tutte quelle piante finte e tutta quella plastica si potrebbe evitare

Lovely restaurant so close to the station. Service was quick and the food was great!

Great service and very tasty beer. The pizza came out as specified.

Lovely place. Atmosphere was great. Service was even better. Would recommend to anyone in the area

Really loved this place. We came here on a whim because we had two hours before we caught a train at Paddington. Genuine Italian cuisine, excellent food. We reduced it to four stars because we found the Lattes were not very good although the Hot Chocolate was superb. I would definitely recommend this place.

Loved the food and the staff are so nice and friendly. Although, it is expensive.. for this price I would expect a complementary bread basket.

Food was ok 12.5% added to the bill automatically as a discretionary tip. When the credit card machine was presented I was asked if I wanted to add a tip of 10% 12.5% 25% etc which was on top of the 12.% automatic tip Very naughty.

Super friendly and delicious food!

Wonderful authentic Neapolitan style Pizza 🍕

Fast and pleasant service Excellent pizza

The food was marginal at best. It was just okay. You could tell the chef didn’t care. Tasted like iron was made way in advance and heated up in a pizza oven. Had a new waiter that never came back. We had to hunt him down for the third persons missing order which he never ordered. There was nobody assisting the new waiter. Had to beg for the check. Told the hostess to split between two people so she promptly split it into three. Basically nobody on staff really cared about anything to do with the customer once the food was served. No drink refills no more water nothing. Find yourself a nice Italian place that will take care of you. This restaurant never will.

the staff was very welcoming, especially mahsa. I ordered the lasagna, and as an Italian I have to say that it is better than many lasagnas I have eaten in Italy😄

Loved the food here and we have ordered 5-6 portions and it was really awesome with a bottle of wine. Went with my friend and it was a memorable wet food and experience.

Amazing service and food! Food came out quick and was delicious. Kind employees.

Really disappointed with the meal it was the worst Italian restaurant. The food was not authentic. I had the spaghetti carbonara, there was no meat it was just fat, there was a layer of oil at the bottom of the plate and the spaghetti was dry. Pizza was nothing special, and the bruschetta was overdone. All in all terrible experience. Sorry cannot recommend as for the price we paid I would have expected a lot more flavour.

Delicious food, friendly staff, lovely atmosphere

Delicious food, lovely staff, always a 10/10 for us and we eat in and take out at least once a week. Thanks to the entire team for the deliciousness and the consistency!

Amazing food and amazing service!!