Bella Italia Cranbourn Street in City of London, Westminster

Excellent and the waiter « Pavel » was very nice with us. I recommend it highly

The food was so delicious that we came back the next day! A huge advantage was the ability to choose gluten-free options

Really enjoyed the service, welcoming staff lovely food and great drinks. (Carbonara is on point.) :)

The place doesn't look particularly inviting, so my expectations weren't very high. Nevertheless, the food (pizza and lasagna) was good, and the prices were perfectly reasonable by London standards.

Roxy was an amazing host🩷 food was really lovely, nice place!

We ordered pizza from this restaurant for take away because we just wanted to go home to our room, ordered a "large pizza" to share. This was the joke of the day! What came in the box was no bigger than a small children's pizza.... How does your little pizza look, I wonder? It still cost £15, we felt ripped off, will never set foot in this place again 🤬😡

Very, very meh! It's like a kitchen nightmare. The two servers, perhaps the boss, were grumpy when we walked in (and we were the only ones at first). The food, for a pizza, was average, and for the burger, they didn't even ask us how cooked it was. If we'd had it in a pub, it would have been the same... We thought we'd come here for a healthy meal and a change from junk food, but in the end, no... It's a shame.

Really loved the food and services. Staff are friendly and welcoming. Really enjoyed the conversation with the Jolanta, very nice lady. We are not from here, but we went there two times during our stay.

Our server Niki was very accommodating and helpful and food was great!

Very good! Thank you so much for an amazing experience!

It was amazing, thank you so much!

The Food, attention & place are excellent 🫶🏽🙌🏾

Greay place to eat and very comfortable. I loved the food :) Yolanda was an amazing host.

Fabulous food and amazing service. Had the carbonate and it was delicious 😋

We had an amazing time meeting with family visiting the UK. Aga from the start accommodated our party and met all our needs. Very friendly and made our experience memorable .

Food was great, incredible atmosphere, friendly customer service! Definitely reccomend if you want a break from the busy and bustling central London :)

Great service from Pawel. Friendly and efficient. Will definitely return

Great service and amazing food!

Had a great time here, good food, fast service, and Pawel was going up and beyond to make sure we were satisfied

Nice Italian vibe. Great food and service

lovely experience with delicious food and very welcoming staff! definitely returning soon!!

really nice catch up with friends and great food and lovely waitresses!! meat feast pizza was incredible! 100% would come again!!

Lovely staff and great food, thank you!

Stumbled across this restaurant whilst exploring Leicester Square. As a coeliac it always easy to find somewhere to eat however most options on the menu here were available in GF. Food was delicious and serious was prompt and friendly. Highly recommend.

**Outstanding Service from Aga!** Aga provided exceptional service—friendly, attentive, and professional. She made great menu recommendations and ensured we had everything we needed. A fantastic dining experience!

Lovely food! Services from Jolanta was incredible

Excellent atmosphere, clean and comfortable and the food is excellent.

Fabulous vegan pizza. Great service.

The food was amazing and the service was great as well. Thank you!

Nice service. Very good and professional waiter Arsenwus. Delicious food. Bella Italia is a good choice. Decent restaurant. Food good. If the dishes were lacking in anything, the great service made up for it with their positive behavior. The waiter Paweł is one of the best waiters I have ever met in restaurants. He made the visit to the premises special. His customer service approach was great.

They were able to accommodate our large group quickly!! We had some special dietary needs, that they were able help with that as well. The food was amazing and the servers were very friendly.

Loved this place and the location in Piccadilly Circus, London. The food was delicious and we went there to eat multiple times during our vacation. Our waiter Pawel, always remembered our menu favorites and drinks orders. His service was exceptional. This is honestly some of the best pizza I have ever eaten and I will miss this place when I return to the States.

Was served by Roni and he was wonderful, kind and helpful through the duration of our stay. Would definitely come again for the food and him!

Staff was great, good service and good food.

Roni was a lovely welcoming waiter food was great overall good experience thanks to him. gluten free options great as well

Took myself on a solo dinner treat to Bella after winning money at the casino nearby. Being centred in London, the location and food was very nice. Kamile, my staff was lovely too, would recommend

Food was excellent! Great service from Aga! We highly recommend!

Lovely food and quick service. Niki was friendly and attentive. Thankyou!

This server was very nice and gave very good customer service, would definitely come here again for him and the food

Nice staff, good food, very good vibe outside with live music on the square!

Very good overall Well done Arsenisus

Very fast service and great food! Roxy was very helpful and polite. Thank you guys!

Arsbnijus as our server he was great! very friendly. the atmosphere is perfect especially at night!

My mum and I ate at Bella Italia today and it was very nice. The staff were very accommodating and often asked if we needed anything and if everything was OK. Arsennus in particular was super nice and made us feel at home. The prices were very good for London standards and justified because the food was really delicious. Anyone who wants good pasta or just a good time should come here!

Great food and amazing service from Roxana . Definitely I will come back .

It was great experience today , food was soo good and service from Roxana it was even better , definitely I will come back soon .

Visited this restaurant and was pleased to say I enjoyed every aspect of it ,the food :tasty and delicious ,service :incredible, and the whole atmosphere was so refreshing .

I had a lovely meal here . The service was impeccable. The stuff was so lovely the food came on time I really enjoyed my experience.Kamile was extremely helpful when I had a question and couldn’t do more for me.

Very lovely food, good waiting time considering it’s a Saturday in Central London, will definitely be coming back

Amazing food and hospitality, food came quickly and the servers were so kind, it tasted good and me and my family enjoyed the atmosphere and location !

The service is great, the staff is very polite and the food is even better.

Niky is very nice and polite, I was a french tourist and immediately put me comfortable!

A good evening in this restaurant after a beautiful day in London Niky is a very pleasant waitress! Thank you for your kindness

The food is amazing ! The service is quite quick, the people are nice especially Niki ! 🥹😁

The staff was really nice - first they brought us the wrong type of pasta, but changed it without any argument and really quickly, however after eating there my friend had stomach ache all night...

The food was superb and our waitress was fantastic-very attentive and friendly.

So not too bad at all. On arrival, as two of our party are wheelchair users, we were concerned because of the step in. However they have a ramp and we made it in OK, no fuss at all. Table was OK, standard height so a little low for a powerchair. It did take a little bit of jiggling to get sorted in position but nothing terrible (1 powerchair and 1 manual chair). Worth noting there is no disabled loo. We walked from the Prince Edward Theatre so it's really convenient. Food was good, we had pizza, pastas and salads between us and it was lovely. Service was a little on the slow side, 6pm on a Saturday night may be 1 more server required. Price is price, they don't hide it and it's not the worst for Central London. It is a smaller restaurant, but that adds to the appeal. We'd definitely go again.

comforting and delicious dishes very nice and attentive waitresses thank you to both and especially to Aga for the birthday

Thank you for lovely time.Pawel was amazing server

Frozen lasagna £17 burnt rubbish food

My god it was disgusting. This restaurant italian is not a really restaurant italian . Poor italian if they see that....

Good food. Excellant service. Roni was our server and he was great. Really good service and lovely to chat to. The manager on duty (female but didn't get her name) was also very friendly and provided a good service. 10/10 to the staff.

Great service and food despite being so packed on a very wet day in London. Great service from Jolanta, Dawzl & Nicki

Great place for some Italian food, the service was great and the food was even better. A bit pricey but definitely worth it to try out

Had a great experience, great service from Nikki

Very good food - spaghetti with vegan ragu was delicious. But the Italian guy gave us a great service - very friendly and attentive and affectionate! Ususally in highly touristy areas like Leicester Square, service with a smile is rarity!

Great service from Niki and seated at short notice

Aga and Roxy were brilliant and food was great 😊

Niki gave us really nice service!

CATASTROPHIC! The food was average, way too salty and small portions for the price (pizza). The interior of the restaurant was not offered, a lot of waste on the floor. I'm not even talking about the toilets. Regarding the service, it was catastrophic. We were served by a young woman, around 25 years old, and by her colleague, a man around 45 years old. No smile, they put away the dishes making a lot of noise, they threw the services in the bin. The waitress told us we couldn't go upstairs, even though everything was free. They put drinks back into the fridges, banging the glass and the doors. A family next to us left because it was so unbearable. I have never had such poor service in a restaurant. I recommend you walk a few meters and find another restaurant.

The worst meal I have had . I had the lentil Ragu with spaghetti . It was awful . I ate the pasta only . I could not complain as on a tight schedule with a show to see and being treated by a family member. Would not return . Seating upstairs was dreadful . No space to move your chair .

Food was average at best and the service was alright but I got very sick a couple of hours later. Spent my afternoon throwing up. Wouldn’t recommend…

Niki ans pawel was great. Always happy to be back .

I really enjoyed my experience here and Niki was great!

Niki was a great server, and the food was phenomenal!!

I never been in a Bella Italia restaurant but probably this will be last time as well. The food bland and pretty unimpressive. The pasta was looking whatever it was but not a carbonara. The pizza was looking like the frozen pizza you might find sometimes in Iceland if you are on a tight budget but the Iceland one has some real mozzarella on it… Is a real shame to serve that to paying customers honestly…

Staff were very attentive and we did not have to wait long to be served. Food was fantastic!

Terrific food and friendly service as always.

I went here with a friend before a show and we had the best time. The staff were lovely, service was great and the food was so good. I highly recommend the Pollo Funghi. I would bring friends and come back here!

I love Bella Italia! Most delicious pasta and wonderful service from Roxy!

Aga was great! Nice cozy atmosphere in a pretty hectic part of London

Lovely restaurant, Panel was very friendly and attentive to our group with good service. The food was excellend quality and taste, we had the set meals with wine and it was very reasonably priced. Would definitely go back again.

Lovely experience. Nice service

Great service . Food was awesome . All the staffs are friendly. Highly recommended .

Amazing pizza and people. Highly recommend

Staff very welcoming and helpful

Always lovely food, great central location and friendly staff. Accepts the Blue Light Card discount which is brilliant as so many central London restaurants don't.

Very long wait 1 hour for a pasta dish and a pizza. The waitress who takes the order from memory who comes back 10 minutes later asks us again what we wanted to write down on the tablet. 3 tables arrived after us, served before us... Food not bad but nothing exceptional either. I asked where the toilets were at the end of the meal, the same waitress asked me if I was a customer... not a physiognomist the lady... add 7 pounds of tips or 10€ for such poor service, frankly it's is abuse...

Niki was a great server and the food was incredible.

Jolanta was very helpful and pleasant

Service was very very good, and food was great. Highly recommend

Very friendly staff and delicious food

Main and starter were lovely as was my cocktail. The interior of the restaurant needed a little TLC (tables looked clean but didn't necessarily feel it and maybe a duster would of been a welcome site to areas of the restaurant) My pudding was nice, however I'm pretty sure it lacked elements advertised on the menu but trying to gain the attention of the rushed off her feet waitress was near impossible so I gave up and just ate it before my warm dessert became a cold one.

Lovely experience and great service from Michal

Great place and delicious food!

We called here for my wife’s birthday dinner while in London. The menu was great and I had Caprese salad to start, mushroom risotto for main and sticky toffee pudding for dessert. We used the app and got birthday discounts. Service was average with no special service. They also didn’t have everything on the menu including olives or coffee (for affogato).

Jolanta was kind in her service!

Delicious food and friendly staff. So nice to talk to. We thoroughly enjoyed it again

Took my niece for her birthday with my sister. Staff were very nice and welcoming. Food was amazing and came out within a decent wait time. Price was spot on. All in all can't wait to go back again. Highly recommend.

amazing food! aga’s attention is great!!