Vapiano Manchester in Manchester

Came to this restaurant to get food whilst coming to see the markets. Not much in the way of atmosphere, weird little stools to sit on without backs, order is via a QR code (but asks you to pay and tip before you’ve actually had any service). Food and drink came at wildly different times, and the pasta was…not good. Lukewarm and chewy, like it had been made a couple of days ago and microwaved. Would not come here again.

I have never left a negative review in my life but the food quality was very very bad. The pasta was undercooked and salmon was disgusting I never had pasta so strange texture. The pizza was half burned and half undercooked particularly the base. My husband has sensitive stomach and he felt sick and cramps after the dinner. I never had so bad margarita cocktail. Not a pleasing dinning experience

Shown to a table and given QR code to order ourselves. Have to pay up front and it even asks for a tip before you’ve had any service. Obviously drinks aren’t on their way until you’ve completed your order. Dough balls weren’t hot and at least 2 weren’t fully cooked, couldn’t taste any garlic. Garlic bread was ok, but very doughy crust. 1 pizza and 1 pasta ok, but bolognese was the worst I’ve ever had - I couldn’t say whether the pasta was under or overcooked, but it was awful, I struggled to see any meat or taste anything. 2 of us ordered grana padano but it wasn’t on either pasta, it was brought after asking, at the time when the pizza arrived, halfway through the pasta. Passion fruit martinis were bitter, only positive is they were on 2 for 1. I couldn’t be bothered to complain as there wasn’t really any service. Won’t be returning and won’t be recommending.

Impactante... la comida no salió junta. Así que uno había terminado cuando el otro vino. Pedido de bebidas perdidas a pesar de que pagamos. No hay reembolso a pesar de que se quejó. La pizza era preciosa, pero comió por mi cuenta. Decepcionado no volverá. Yo evitaría que te estrese...

La comida era asquerosa 🤮. Los 4 dejamos nuestra comida. Era de muy mala calidad no comer juntos. Dos de nosotros recibimos nuestra comida y una larga espera para las otras comidas. El personal era agradable. Especialmente el jefe de cocina con quien hablamos. Se disculpó como pudo ver que era malo. Nos dijo demasiados pedidos sin suficiente personal de cocina. No pudieron hacer frente. La lasaña hizo que mi prima se sintiera enferma durante toda la noche y solo tenía 3 bocas llenas. Sentado en taburetes altos. Como estar en un café barato. Las comidas deben ser un placer no un castigo. Ciertamente no era una relación calidad-precio. El lugar estaba lleno, no puedo creer que el público coma este tipo de comida.

Great personal service!

Great service from Babita! Very efficient :) nice and comfy food.

They served me pork when i didnt ask for it

good friendly service from julian!

Service was very poor, another person's order was delivered to our table. My ragu was very bland and flavourless. Won't be returning.

Nice atmosphere and friendly servers, however food was mildly warm, hardly any meat with the ‘special’ dish and Pasta was over cooked. Quality of the food was far from what you pay.

The least Italian experience i have been too. A Chilled atmosphere. Food was fresh. But very bland and tasteless. Staff weren't very helpful. But won't be going back...

Both pizzas were finished by the time the pasta arrived and had to remind staff. Time delay was unnaceptable.

Pooja was a great server and worked very hard to accommodate us and ensure our experience was great ☺️

I recently visited Vapiano in Manchester and had a fantastic dining experience. I ordered the Chicken Alfredo and garlic bread and both dishes were delicious. The staff were incredibly friendly and helpful throughout my visit. Special thanks to Babita, who attended to me and made sure I had everything I needed. Overall, I highly recommend this location for both the food and excellent service.

Vapiano in Manchester has a good, fresh pasta. The food was enjoyable, and the atmosphere was okay. What really stood out was the manager, he came over to check on us and genuinely seemed to care about our experience. It made the meal feel more personal. Would definitely go again!

Awful service, table for 2, starter and main each eating at different times on both courses!!

Fantastic service by Maryam and fabulous food

Amazing service from Maryam, lovely welcoming smile.

Awful. Food expensive. Cheese garlic bread with an eyeful of cheese on it. So doughy too. The Alfredo pasta has six small pieces of chicken in it. All tasted microwaved. Was awful. Plus, who pays the tip as you order! Absolutely shocking. Wish I’d not bothered. Not nice experience.

DO NOT EAT HERE!!!! I had a very disappointing experience at Vapiano Manchester recently. After some issues with applying a student discount code, the manager, Andy, eventually sorted it. I initially ordered a vegan dish due to dietary restrictions, but later wanted to change to a halal option. I was told I’d need to refund and re-order, which was fine. However, when I requested some sauce, I was first told that they “didn’t do sauce” and later charged £1.30 for what amounted to a tablespoon. I declined the sauce due to the small portion, the server grabbed the sauce and walked away. The garlic bread I received was extremely doughy and undercooked. When I asked for a refund because I no longer wanted to eat there, the manager’s response was very dismissive. He smirked at me and said, “What do you want me to do? We did nothing wrong.” He left me waiting for several minutes before returning and making an unnecessary comment about the restaurant being “fine dining.” The worst part was when he came very close to me, tapped my arm twice, and made me feel extremely uncomfortable and threatened. It was unprofessional and left me feeling unsafe. He mentioned a refund would take 2-5 days but didn’t ask me to confirm anything with my card, leaving me uncertain if the refund will actually happen. I’m now out £18 and very dissatisfied with how I was treated.

Babit was a super waitress. Extremely helpful and friendly :) Food was lovely and fresh and really hot. Atmosphere was quite relaxed and the setting was beautiful. Highly recommended 5*

The overall experience at the Vapiano was disappointing and lacked enthusiasm. From the outset, the service provided by the waitstaff was disinterested, as they offered minimal engagement and responded to our inquiries with one-word answers. Furthermore, the quality of the food was subpar, lacking in flavor and falling short of expectations, especially given the pricing. The only positive aspect of the visit was the pleasant ambience and the atmosphere created by the surrounding customers.

I didn’t even get my food so not sure if I can even rate it one star. My friend ordered and finished his food before I even got mine. I asked multiple times and was just being told it’s coming. Waited 30 mins before being told the chef lost my ticket

I enjoyed my food so much as always! Maryam made my solo date extra enjoyable with her kindness, friendliness and making sure I had everything I needed. I hope to come back and see her again

Maryam brilliant host, very helpful and friendly. Brought kids a colouring page to mess around on and keep them busy. Checked up several times. Will be visiting again!

Great food & the server (Rihanna) was very friendly & helpful.

Pasta from scratch with plenty of options, great atmosphere 😊

Talk about cutting costs. Zero service, order on an app. Sit on an uncomfortable takeaway style table. Waited 45 minutes for my drink, despite chasing 3 times. It eventually came when I’d nearly finished my pizza. The pizza was lovely but the lack of staff and care and attention meant I wouldn’t return. They even have the cheek to request a tip at the time of order. Glad I didn’t do it when there was no service and it took 45 minutes to get a beer. Won’t be returning

Babita was an amazing server! She was really attentive and we loved the food at Vapiano!

Our Chef & server Juan was very friendly, the 2 pasta dishes we had were beautiful. Nice atmosphere too.

Babita was very nice! Loved the service :)

Good stop by with friends and family I love it here as the food is so delicious ans it’s very easy, quick to order as well it’s a shame the kitchen closes early

Visited for dinner - the starter and mains was nice - ordered dessert and they didn’t have a few things in stock and the manager came and just dropped the dessert on the table and no apology or would you still like this even though a key ingredient was missing - the dessert was dry and disgusting - asked for it to be refunded - was advised they can only process refund the next day. It’s been two weeks and still no refund. Avoid.

Great food and speedy service. Good atmosphere.

Anna was so lovely! She made us feel very comfortable and we thoroughly enjoyed the food as well as the great service! Thank you for being so polite!!

Lovely experience and staff, I was served by Maryam who was incredibly helpful, as well as her manager who made ordering much more easier for me!

Top notch food & service. Babita was very kind and helpful.

Babita was extremely nice and the food was delicious.

Julián the waiter is wonderful, we came without knowing English and he helped us a lot. The food is very delicious and healthy ❤️

Julián, the waiter who served us, has been very attentive and kind to us. Everything great! Thank you so much!

The food was really good and the more that i love is the service with babita she was really nice and her services is nicer

Thanks to Bobita for her efficiency and kindness 😁

Well… the thing is .. you can’t sit in front of the chef when they’re cooking your food anymore. And that was the whole thing with Vapiano, otherwise it’s just another pizza/pasta place. Food quality was good though, but not amazing and service was quick enough but orders got mixed up a bit but sorted out in the end. Atmosphere is down on stars just because you can’t be there where they cook the food for you. They argued they changed this with Covid… well that was 4 years ago, just revert to how it was now

Very good. The food and the excellent service. From Juan very attentive.

Very good service and excellent dinner. We were served by Juan, a Spaniard who is in the kitchen and gave us excellent treatment.

I loved the food and the service and especially our private translator Juan, thank you very much for your help and making everything easier for us.

I love Italian food. I loved my experience at Vapiano, excellent food but without a doubt the attention of the team was fantastic. Thank you Juan and all the other workers.

The bolognese was good and the flavour was good but we got it with the spaghetti and it was too soggy and too thin and didn’t really go well with each other but over was good

Service provided by Maryam was amazing (VVIP) thank you

Arrived to be told that the menu isn’t accurate as “most things are unavailable”. Directed to use a QR code for up-to-date information. So ordered our own food and then you had the audacity to auto-add a tip, despite doing nothing for it. Then… it turns out your accurate QR code isn’t accurate at all and we were informed that the one meal ordered is out of stock AFTER you have taken my payment, and then I have to wait 2-4 days for a refund. On top of all that, the food was average and VERY overpriced and your service is appalling. The staff speaks so quietly I can’t hear anything they are saying and it’s not as though the ambient noise is loud. And they don’t even seem to understand what was ordered. Let alone what is actually in or out of stock. Cannot get over how bad this whole experience has been and how much I’ve foolishly paid for it.

One. The cook was super kind to us and helpful, the food was delicious!

Perfect Service... I will come again for sure..

Many thanks to Anna for the service...the place is very beautiful, the pizza and the garlic balls were great!

Babita is very nice girl. Smile, kindnes and helpful are shining from her. We will come again

Maryam Service was excellent. She showed hospitality and attained to our requests. She adds to our dining experience.

Babita amazing person and helpful ☺️

This can’t be Vapiano - it is good if you want to experience a bad experience!

Bobita was great really, quick sirvice & attended my needs correctly! Lovely local and ambience 💯👍🏻

Julian always so nice, the chicken alfredo really good x

Our server Rihanna was amazing!!!

Went for a nice meal at Vapiano. The food was amazing and quick. Nice atmosphere and location. Our server Babiata was amazing had a lovely smile and was very kind.

Babita was perfect and very helpful.

Amazing customer service from Babita

The food was amazing came out so quickly and was fresh and full of flavours. Babita was very helpful and polite and had a giant smile on her face the whole time

Came here on my final night while visiting a friend. We happened to wonder in an decided to try it. The atmosphere was wonderful and we were greeted by a very fun and upbeat server. He made the experience so enjoyable. The food was delicious I enjoyed my Gamberetti e Spinanci which is King prawns cooked in a cream and pesto sauce with fresh spinach, and Italian tomatoes. We had the chicken skewers and garlic bread to start those were both wonderful. I would definitely recommend the chicken skewers! I decided to treat myself and get the tiramisu for desert, I was very happy with my decision. It was the perfect end to my weekend in Manchester.

I was served by Divya and she was amazing!

Served by pooja she was amazing and knows how to get the job done

We had a lovely afternoon and evening at Vapiano’s today. Maryam looked after us and was very attentive and extremely pleasant. Thank you Maryam ☺️

Food was nice, service was not.

The food was delicious. However, the service was quite chaotic and we received a softale rather than the cocktails we ordered, we double checked the order confirmation and we definitely ordered with alcohol. My friend waited half an hour for her food and I received mine very quickly. We were unsure who to ask for assistance as we were aware some staff were for either bar service, sitting, or food service. The food was brilliant we just got very confused by the difficult service.

Lovely venue in the corn exchange. Lovely food.

Food was amazing and julien was very helpful

The place was good when they allow free seating but now they restricted me and didn’t allow upstairs seating like usual. Also, the menu was empty I could not find my favorite Caesar Salad and no Rosotto at all In my opinion, the place will need to keep the upstairs space because it really nice. Also, they need to add more items to the menue like Rosotto and other diverse options. The place is in a popular destination and has everything good (the online way of order is great) They still need to work on menue diversity and adding more non-pasta and pizza items. Italian food is not only about pasta and pizza there are various dishes that is great to add.

Awful! Have been here in the past and it has been great food. It has changed, no way is that fresh handmade pasta, microwave/frozen probably, stodgy, claggy, not hot, dry garlic bread, asked for garlic 'oil', raw garlic in oil, not even olive oil. You seat yourself, order online, pay before your food arrives. Ate about 10% of the food and complained when plates took away, but they've already got your money and absolutely no apology and no offer of a refund. £40 two plates of pasta and garlic bread. Never again!

Fantastic food, great ambiance.

Food was great and Rihanna took good care of us

Fantastic lunch today. Service 5 star. Staff fabulous

Amazing food great prices superb relaxed environment. Great and fast service. I’m stuffed !

Lovely pasta, with each dish customisable. Friendly and efficient service (served by Rihanaa). In the nice surroundings of the corn exchange.

Great place and service. Service is very innovative you set and order online to your table. The team is also very helpful if you need any help. Thank you Rihannna and all the team for your service 🙏

Food was great but the star of the show was Pooja. Thank you 🥰

The best thing I got was the San Pellegrino water. The gnocchi was unseasoned, basically canned tomato. To enhance my dinner I asked for an almost 6£ garlic bread that came with one (ONE) parsley leaf. No garlic whatsoever. I felt sick after eating. It's just not good nor worth trying.

I went to this branch of Vapianos for a solo birthday dinner and two of the workers Maryam and Pooja were amazing. Their costumer service was amazing, they made me feel very welcome and gave me a sweet birthday message as they brought out a slice of cheesecake. The food was also very good.

A classy restaurant and worth a try

Everything was perfect. And thanks to Babita for the great service.

Superb! Thank you Anna for great service, lovely team, brilliant food, the fresh pasta is superb, harissa chicken beautiful 😍 great meal, thankyou 😋

A lovely reasturant with delicious food and amazing friendly staff. Would highly recommend the dough balls they're delicious, the pizza and pasta were lovely. We will definitely be visiting again soon.

We've been to vapiano in a few locations before and like the place. This is the same as the rest of the franchise, you know it's going to be nice, simple food, but I don't remember such terrible value. Over £45 for 2 pasta dishes with cokes and garlic bread is extortionate. The place has a great atmosphere and attentive staff but that price is just hard to justify!

Babita so nice and helpful with our allergies!

Babita was lovely and friendly perfect service , she always makes us feel welcome whenever we visit

Very bad experience to be honest We ordered a pizza and it was not cut to slices Just big round circle of pizza The restaurant service culture here in the UK is suboptimal, it should be better

Very good food and Babite is very friendly

the waitress name /Babita very welcomed and cooprative

Kids really enjoyed their pasta, Many thanks, Great service & Really Quick!

I have not been here for a few years and it is not as good as it used to be. Very average food for above average prices. With plenty of restaurants in Manchester, there are better places to go and eat. I used to enjoy it here, watching the food being cooked and prepared, now its just like any other restaurant. The Caesar salad had so much dressing on it, it was inedible. The lasagne was very average. Go back to the way you used to do things please!

Amazing Experience at Vapiano! I had the pleasure of dining at Vapiano today, and I must say, it was an outstanding experience. The ambiance was perfect, the food was delicious, and the service was exceptional. A special shoutout to Babita, who made my visit even more enjoyable with her warm hospitality and attention to detail. Her friendly demeanor and prompt service truly stood out. I'll definitely be returning soon. Highly recommend this place for anyone looking for a great meal and excellent service!

The waiter (maryam) was lovley and the food was amzing

I had an excellent dining experience at Vapiano, thanks to the outstanding service from our server, Maryam. They were attentive, friendly, and knowledgeable, making great recommendations that enhanced our meal. Despite the busy atmosphere, they ensured our food arrived promptly and checked in regularly to make sure we had everything we needed. Their professionalism and warm demeanor made our visit truly enjoyable. We’ll definitely be back!

Great food great service. Babita was very kind to us