Based on 1.106 opinions finded in 2 websites
Based on 1.106 opinions finded in 2 websites
Nº 2227 in 3448 in Manchester
Nº 78 of 101 Italian in Manchester
Opinions
Firat was awesome , made us feel at home.
Riccardo Pizzuti . 2024-09-22
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Had an awesome gentleman help us . Friendly kind and made us feel so relaxed . His name is Firat . Food was great and had my Amalfy blood red gin which I always enjoy. The restaurant is beautiful.
Cindy Pizzuti . 2024-09-22
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Food was ok. The Calbrese was literally a joke. Must have been sausage strike!
Frazer Hennessey . 2024-09-21
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Wonderful friendly service, couldn't do enough. Lovely food and large portions.
Michelle . 2024-09-21
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Really poor service, 25 minutes wait for a drink , the food arrived and I had to go to the bar myself to find out where the drinks were. Food tasty but luke warm , obviously been standing for a while. Why are San Carlo operating in an airport! Their City centre restaurants are fantastic, this is letting the brand down!
David Yorke . 2024-09-20
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Finn our waiter was lovely really relaxed but professional in a busy atmosphere.
Molly Barton . 2024-09-20
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Food and service was great! Thank you for a lovely breakfast 😊
Kyle Holmes . 2024-09-19
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Maisie our Server was Polite Friendly and Efficient. This makes you want to return
Doug Politi . 2024-09-19
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Excellent airside restaurant and bar. Good Italian food served quickly and efficiently by very friendly staff. Will definitely have another meal here when we next fly from T2
Nigel Eastham . 2024-09-18
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Service was quick and very friendly. Food was amazing, and the place was clean and aesthetically pleasing. Just what you want to start your holiday off on a good note :)
Lisa Robinson . 2024-09-17
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The services was shocking took ages to pick up the food and pizza was soggy
Caleb Smith . 2024-09-16
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Slow service. Need more high chairs as only a couple available and were all being used!
Sarah Shippen . 2024-09-15
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Rico was a great and lovely person
Chris Wood . 2024-09-15
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Our server Adriana was amazing. Very helpful and was very accommodating. I will come back purely due to the amazing service. Good was great too but staff were fantastic.
Lewis Haughton . 2024-09-14
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We shared pizzas for a pre flight meal, really tasty. The smell from the kitchen is amazing. Both members of staff we encountered were friendly and welcoming
emma Prescott . 2024-09-13
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Service was very poor had to keep asking for things and overall poor
Mark Costello . 2024-09-12
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Although the food was good it was cold and my coffee was spilt in the saucer. Our server was lovely. Maybe the aircon was too high.
Helen Kennedy . 2024-09-11
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Very nice staff food really good. Sienna
Neil Henthorn . 2024-09-11
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Lovely friendly place good food great service
Glen Diggle . 2024-09-10
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Kiko was fabulous with his service and care. Made the start of our holiday very enjoyable
Craig McNaught . 2024-09-09
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Better value than the premier lounges that we’ve used for food and service.
Maureen Dennis . 2024-09-09
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Sunday night - so appreciate no one wants to be there. The restaurant maybe had 8 tables being used. The service started waiting 15 mins for my drink order. One member of staff asked whether my order had been taken, only for it to be another 5 minutes to appear. Food when it came was disappointing. Steak was ordered medium rare, it came blue. The rosemary potatoes were tired at best. Staff were more focussed on closing down the restaurant and were actively cleaning under my feet whilst I was eating. It took 10 minutes for my plate to be cleared once finished. Overall a real disappointment. Happy to discuss with management.
Eloise Andrew . 2024-09-08
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The food was amazing the only thing that let it down was I got the spaghetti gamerlina ( Spaghetti with prawns and muscles) and of the 7 muscles I had on my plate 2 I was unable to eat due to being closed... It's abit disappointing from somewhere like this when it's a known concept not to eat closed muscles and I has 2 on my plate.. Other than that the meal was amazing and I feel it's just poor standards or untrained chefs.. Definitely abit of an own goal and something that's 100% avoidable had they taken 20 seconds to check.
Andy Easy . 2024-09-08
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Over priced and rushed. Won't be going back. Ordered a calzone pizza with chicken and aubergine and all it was,was a folded cheese pizza!!
Wanderer817436 . 2024-09-08
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We take breakfast here each time we fly. Very relaxed atmosphere
Maria Garnett . 2024-09-06
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Food was great. My pet tortoise is quicker with service though
Danny Naldrett . 2024-09-06
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Best airport food we've had and great prices. Adriana the waitress was especially attentive , will definitely be back next time we're waiting for a flight
Carl . 2024-09-06
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Food amazing, decor amazing. Great way to start your holiday. Our server Friat was friendly and helpful, even at half 4
Corey . 2024-09-06
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Nice relaxing breakfast. Staff very efficient and polite. Porridge very nice.
Mark Dalzell . 2024-09-05
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Friendly staff and great with allergies
S Ogden . 2024-09-04
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If the staff spent more time trying to make the cocktails properly instead of stood around the corner mocking guests accents, they might have actually made a tolerable Espresso Martini.
Matt henderson . 2024-09-03
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Callum was amazing and made us feel very welcome 🤗
Rebecca Hunt . 2024-09-02
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The staff were amazing, food was amazing would highly recommend them to anyone 😋 x
Shona Mcdonald . 2024-09-02
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Very attentive service. Had to get a flight within the hour and was assured I would have time. My pasta dish came very quickly and was just what was needed.
Anna Mackay . 2024-09-01
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Manchester airport - staff very welcoming - lovely relaxed atmosphere after all the queuing at check in/security
Val Hesketh . 2024-09-01
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Extremely disappointing experience. Service: Service was slow and forgetful. Our drinks sat on the bar for ages, wrong food was brought to the table. Our server looked like he wanted nothing to do with his job, as if we were a burden for dining. Good timing was also off. Got our appetizers 40 minutes in, before our drinks came. Then entrees over an hour in. Passed on dessert because we didn’t want to be there all night. Food: apps were very good and fresh (pictured below). The entrees were very disappointing. I got the signature lobster pasta, and while the lobster was cooked perfectly, the pasta was cooked too much resulting in a mushy consistency, the sauce had zero flavour, was basically just a smooth coating on the pasta and the peas were mushy. For how expensive it was it was extremely disappointing. The table beside us also returned two dishes so we weren’t the only ones having this experience it’s seems Atmosphere: the space is lovely. No complaints. The dark wood and marble with white table clothes is elegant and inviting.
Jayme Milligan . 2024-09-01
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Service incredibly slow. Coffee cold Breakfast cold Bacon like cardboard Out of the staff there way one nice lady serving us, everyone else looked miserable. Wouldn’t go there again
Claire Marriott . 2024-09-01
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Lovely food and service, pity about the location and the prices.
Dave Harris . 2024-08-31
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Great service, staff a pleasure to be served by. Food good considering airport. Comfy seats and view of the runway Vegan and gluten free options
Vanessa Sharples . 2024-08-28
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Very nice food and great service. Our youngest child was upset, a waiter came over and started chatting to her and changed the situation. He didn’t have to, so Thankyou to him for being so attentive and friendly!
Lee Fishwick . 2024-08-27
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I would just like to share my experience after witnessing a waiter being spoken to very disrespectfully. I was waiting less than 5 mins to be seated, I was greeted warmly upon arrival, food order was taken in less than 5 mins and delivered to my table in about 10 mins. The food is fresh and amazing and the staff are brilliant. The people complaining said they had been waiting half an hour and were very rude to the staff, they arrived after me and I was seen in 5 mins, no need for it, I thought the staff handled it very well. I will visit again.
Cadence Chester . 2024-08-27
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Very poor service. Very slow and the food was cold. Staff was not bothered. Even took ages to pay the bill.
andrew finch . 2024-08-26
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Terrible service, took 30 minutes to get a drink after asking 4 times to be served. Food came Luke warm. Disappointing start to the holiday and expensive prices.
Simon Richardson . 2024-08-26
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I had lunch at this so-called luxury restaurant in the airport, and it was a total letdown. They wouldn’t let us sit by the window, which felt pretty racist, to be honest. The food took forever to arrive, and when it finally did, we had to wait another 10 minutes just to get forks. By then, the food was cold and not worth the wait. The whole experience left a bad taste in my mouth definitely not what I expected from a high end spot.
m Fakhroo . 2024-08-26
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The service was disappointing. Our requests were delayed, the food arrived cold, and the table lacked proper utensils. For a luxury restaurant, the treatment was far below expectations .
Mariam Fakhroo . 2024-08-26
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A very good morning, but met with a very poor breakfast. Not just us, you will find other customers leaving a lot of food on their plates. Does this mean the food is good? Unfriendly waiters give you a super slow and unpleasant dining experience.
Joe Wai . 2024-08-25
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Great food, very friendly waiters and quick service.
Ben Mossop . 2024-08-25
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By far the worst handling of allergies I’ve ever encountered.
Pim . 2024-08-25
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Amazingly helpful with allergies. Looked after us really well!
Sophie Walker . 2024-08-24
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Busy Saturday at airport - queue wasn't daft, service was good, food and drinks great, other than a Calabrese pizza not having any sausage!
Chris Spencer . 2024-08-24
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We have had a lovely lunch today whilst waiting for our flight and I had the seafood pasta which was especially delicious!! 10/10! We were swiftly set and got our food in less than 10mins!!! We were kindly served by adriana luisa a very friendly and lovely woman x
Life with Ruth . 2024-08-22
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Absolutely amazing food and service in beautiful surroundings
Louise Bruckshaw . 2024-08-22
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A cut above the usual airport restaurant - nice oasted sandwiches, not too expensive
Dwyryd Williams . 2024-08-17
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food was lovely however service was trash!!!!
Mavish Mahmood . 2024-08-17
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Woman server was very rude to us when we asked for a cocktail - a family asked the same question 5 mins after us and she was lovely to them! how rude
Faye McFarlane . 2024-08-17
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Firstly we had a floor manager shouting at staff right next to our table, then shouting cash or card at a customer from 5 meters away!? Our server spilt quite a lot of my coffee into the saucer and then again all over the table when I pointed it out! No apology or offer to replace it!! Then followed up by forgetting one of the drinks, again with no apology? My eggs Benedict arrived cold, and then the replacement food had rock hard sourdough and slightly undercooked eggs. I think some serious staff training is required both from the service aspect, in how to look after customers, and secondly how a manager should act and behave in front of house areas.
Mike Bee . 2024-08-17
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My little girl is neuro diverse and the staff especially milly served us speedily and was sensitive to my situation thank you 😊
Annemarie Smith . 2024-08-15
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Brilliant - excellent choice, fantastic food, absolutely top class service. Thank you!
Stan Badger . 2024-08-13
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Yeah mint that, well boss food inni
Josh Barlow . 2024-08-12
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Great visit. Best food in the airport
Connor Alston . 2024-08-11
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Service was very poor, we waited for drinks for a very long time and our food had arrived before the drinks. We had to request cutlery, and I ask for some mayonnaise that never came. The food was delicious but we witnessed below par food being served. A waiter said they didn’t feel comfortable serving an over cooked pizza but they said serve it anyway. Perhaps they don’t have to worry about return custom or people having the luxury of hanging around.
Laura Berry . 2024-08-11
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Best place to dine at the airport Good food and attentive staff
Ray Cotterill . 2024-08-10
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You have to ask the staff several times just to pay…slow service unless the server we had thought he was getting a tip!!! He loved those tables!
Nicky B . 2024-08-09
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Firat- really sound bloke. Very funny and couldn’t do enough for you. Keep up the good work mate. -Iced latte guy
Ben Hall . 2024-08-08
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We have come in here a few times a year since it opened & it has always been fantastic, however, today I always ask to not have 2 sausages on my breakfast & have extra bacon instead (which has always been accommodated as i dont like sausage) but today even if I didn't have the 2 sausages included I had to pay for extra bacon. That was a disappointment & bad customer service, you can do that anywhere & always here too but no more. Hopefully it will get rectified to the old more customer focused way 🤞
Liz S . 2024-08-07
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Very quick service despite how busy it was. However prices where abit steep but it’s what you would expect at an airport restaurant.
Tom Weaver . 2024-08-06
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This place is a real treat and a great way to kick start your holiday. Their breakfast’s are delicious and they serve up a really impressive eggs Benedict with homemade hollandaise. The kitchen and serving staff are all really lively and friendly too.
Glenville Walker . 2024-08-06
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Food was great .. but £4.00 for 3 dashes of soda water ... really shameful !!!
Tracey Howarth . 2024-08-06
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I'm here for the second time, had a spaghetti carbonara...I have to say, once again very tasty! The prices are reasonable for an airport, the service is very friendly and attentive! Gladly again!
Ralle Sretep . 2024-08-05
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While you wait to be seated you can choose what food you want. Most of it is splattered over the menu. One you sat next to the filthy windowcil over looking the airport you can admire the inches of dirt over the kitchen canopy. Look through the execptionally dog earred drinks menu. At least the glasses were clean too hot to actually pick up as straight out the glass washer. Perfect for a cold water. Molly was lovely and food very acceptable however all at airport prices mind. However we were told off for trying to pay as our flight was called. Overall new menus and really good clean would rate this place far higher in my mind.
David Costin . 2024-08-04
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For an airport restaurant this is great. Everyone was very nice and the food was great
Levent Ganievski . 2024-08-04
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My all time favourite Airport Restaurant . Food is outstanding service is outstanding . Staff very friendly . Can get really busy but worth the wait.
Dean Mckenna . 2024-08-04
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vibrant and colourful environment
WilliamThompson_offical . 2024-08-02
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Very slow service , we were almost ignored even though there were several staff setting tables and moving chairs around when we finished our main meal , we were again ignored , nobody came to ask whether we wanted deserts , coffee etc , in the end we asked for the bill which was brought by an unhappy looking Blond woman , and we left , Cibo for us next time , better service better food !
eric butterworth . 2024-08-02
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Visited on 19 July before departing to France, as soon as you come up stairs it’s there and looks very inviting. Staff were wonderful although restaurant was not busy mainly due to not been able to take card payments due to global tech issues. I had a pizza which was nice a bit under done for me, my wife only had bruschetta and said it was ok. The staff made the experience so worth a visit.
Andrew Walton . 2024-07-30
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Was told we can’t have any shaken drinks for example espresso martinis. Food was amazing as normal x
Victoria . 2024-07-29
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I ordered a caprese salad only. It was very expensive for half a tomato and poor quality ingredients. A shame really.
Aimee Middleton . 2024-07-29
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Eggs were undercooked. Everything else was very good. Food delivered on VERY hot plate which was nice but should have mentioned it before I touched it. Server was excellent!! She was friendly, patient, and confirmed my order for accuracy. Thank you, Carla Portland, Maine USA
Carla Gill . 2024-07-28
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My pasta meal arrived and was really cold although the dish was really hot, the replacement arrived 15 minutes later which was hot once it has been mixed up. I also asked for Parmesan on my pasta and never received it would not dine here again
Maxine Nadin-Turner . 2024-07-28
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Far too expensive £17.95 for a very small portion. Gluten free pasta was undercooked.
Greg Whitaker . 2024-07-26
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We travel abroad 5 or 6 times a year and have always dined at San Carlo. In the past the food and prices have been excellent but on our last visit this changed. Meatballs tastless and chewy also we had to ask for extra sauce. The wine has gone up by a huge amount. We will be dining elsewhere at Manchester Airport
Lanzarote mafia . 2024-07-24
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The food was great ,the service people were very helpful and friendly and the atmosphere is beautiful to.👍 I recommend you visit this restaurant.
William Crespo . 2024-07-22
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Excellent food, cocktails and efficient service. Needs aircon, especially for the tables near the open kitchen
hayley . 2024-07-22
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Food was delicious and Billy was so polite with outstanding service. Great start to our holiday, thank you Billy.
Dafydd Sion Wyn Williams . 2024-07-22
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Fab breakfast in a great relaxing atmosphere. Service great also
Steven Hammond . 2024-07-22
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Good service. Average food but £21 for two poached eggs on toast orange juice and a coffee. Ouch.
Howard Winston . 2024-07-21
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Lovely meal. Great start to our holiday. Very quick service. Friendly waitress who didn’t rush us
clare lindley . 2024-07-21
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Really nice food, great environment and really friendly staff.
Kay Linaker . 2024-07-21
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There is a tree also come here in mcr airport you feel like your rich but at a good cost.
Professor Scott . 2024-07-21
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This place is amazing! I had the English breakfast and they were very accommodating to dietary choices. It took a little while for the waitress to take my order, but once the order was made, they were quick to serve the food
Mamdouh Algadheb . 2024-07-20
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Absolutely amazing all the staff are lovely and the food is outstanding
Harley North . 2024-07-20
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Excellent service at San Carlo Manchester Airport today and lovely food. Served by a very pleasant, efficient and hard working young man, Callum. Thank you
Hannah Beavon . 2024-07-20
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Excellent service, we had a really friendly abd entertaining waiter and the food was delicious too.
Helen Williams . 2024-07-19
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Excellent service in a very busy lunchtime session! Mustafa was superb x
Louise Lightfoot . 2024-07-18
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Staff lovely and efficient service
Johanne Perry . 2024-07-17
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What a surprise to find such a quality restaurant in an airport terminal. Fantastic, friendly, efficient staff. Exciting menu with something different for breakfast. Delicious food, fabulous atmosphere a perfect start for our Holliday. I couldn't recommend it more.
Gill Thompson . 2024-07-17
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I’ve just had breakfast here while waiting for a delayed flight, and yes- it was very tasty- but it is 110% the staff that make the difference here. Honestly. Amazing. It is packed and there has never not been a queue (I was only in the queue for about 4 minutes). Not one of the 7 staff serving the tables have stopped moving, and yet none of them look harried or stressed. The level of professionalism is so impressive. The gentleman who served me was called Kaloyan and despite having several tables to attend to, still ensured that my food was all enjoyable and that I had everything I needed. Everything about the service is seamless, and what’s more is that they all seem to be happy in their work, which makes such a difference. I have been a hospitality manager for over 12 years and I would be incredibly proud of this team, and this organisation in general. Very very well done. 👏🏼
Caoimhe McEvoy . 2024-07-16
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Rude staff. Basic food. Nothing special, not worth the price, Greggs is better.
Lewis Devoy . 2024-07-15
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service was very slow compared to other san carlos we’ve been to food was very nice though
Jack Falshaw . 2024-07-15
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We had a lovely experience, waiting for our flights. Our server sienna couldn’t do enough for us. She was so lovely.
Caitlin Lilly . 2024-07-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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