Carluccio's - Manchester in Manchester - Phone Number, Reservations, Reviews

We popped into this place, which we have been to many of this chain and it was dreadful…. It really let itself go compared to previous meals in our own town. There were two waiters on, the young lad was kind but was constantly on his phone, so made it look like he didn’t care! I had the chicken Millinase burger which was good but the chips were shocking, the smallest fries I have ever seen, it was like eating air.. My mum ordered a goats cheese salad, and the cheese was bland no flavour and the salad leaves were brown.. even after complaining the guy said ‘oh it’s just the dressing’, the salad leaves are brought in fresh, but I’m sorry everyone knows a brown salad is not at all appealing to eat. The meal spoilt an amazing day watching the tennis. They did take the salad off the bill, but the guys in the kitchen didn’t seem fussed and noisy! Would not recommend, need a change of on floor staff, no atmosphere.. the table next to us left as they didn’t even get a chance to order after 15 mins of waiting for order to be taken.. Wouldn’t recommend 🤦‍♀️

Not the best example of Carluccio's. The place is overdue much TLC and perhaps adequate staffing. This indicates the business has reduced spending in these areas to its own detriment. Cleanliness isn't great as the windows had a considerable build-up of filth/grime/smearing. The toilets/toilet area didn't feel very clean overall. Most air vents etc were dirty and in need of cleaning. Very little deep/detail cleaning on the whole. Lots of grimy/grubby areas 😷😷 The gents toilets were out of order (with no written suggestion of which other toilets to use) so I used the ladies. The soap dispenser bottle was a nightmare to use as the frame it was held in wouldn't allow the pump to be pressed down (what use is this)?! I was able to slightly/awkwardly raise the bottle to be able to press the pump, but then the liquid soap shot over the sink and onto my clothing. Sigh! The whole place just needs some attention to detail. The waiting staff were pleasant/did their best and the food I ordered was great (a tuna steak for £24).

Lovely restaurant, convenient for the station

Only one member of front of house staff and he was clearly under a lot of pressure poor guy. Chef had to help out at one point, maybe time to hire more people? Coffee was cold and we paid almost £5 for smoothies which I’m convinced were just Innocent smoothies from the Sainsbury’s downstairs. Same flavour, same colour, same everything - but double the price! The caff round the corner from where I live does them fresh for £3. Food was good tho.

Was there Thursday 8th August. There were about 9 staff in the restaurant at about 4.pm, only 1 spoke to us and said he’d bring a menu over which he never did. Everyone else totally ignored us for over 40 minutes. Not even able to get a drink. Staff kept collecting food from the kitchen for themselves. There is nothing anywhere that says they close for lunch but that’s what they appeared to have done so they should have put the shutters down as no one was serving customers. We’ll never go to a Carluccios anywhere ever again. Appalling.

Food was really filling and more than what I was expecting when I ordered it. The foccacia was really crunchy and buttery the chips were nice and crunchy too and the pasta crisps were just delicious. The server today Eva did a really good job despite the fact she was all on her own tonight and she didn't let it slow her down at all. She did an outstanding job!

Went up to the bar and said hello. Man with long hair looked at me and didn't say anything back. Ordered a wine, was made to feel like I wasn't welcome. Asked if I could sit in the restaurant and he just grunted yes. Rude and miserable, never again.

Came in for breakfast asked for crunchy pancetta with my pancakes 🥞 came out exactly as asked, Fernando your pancakes are the best I have ever had. Lovely ladies making sure we were served quick with a smile & chat. Beautiful place

Waited forty minutes for main courses at lunch time on 27/Jun. The chicken Milanese was burnt (see photo) and the only reason I didn’t send it back was that I needed to eat and go. Staff were mostly pleasant but struggling. So many better places in Manchester - only go if desperate to eat at the station.

Good place to grab a pint before / after your train journey. Cheese burgers are amazing

Picking someone up from the train station so we popped in for a bite while we waited. Despite being empty it still took ages for our food to come, so we assumed it would at least be fresh. The garlic foccacia that was supposed to have mozzarella on it was like a large crouton, rock solid with cheese that was not mozzarella burnt onto it. It tasted of nothing. The spinach and ricotta ravioli, which took ages to come out, was over cooked, clearly not freshly made, and the "sauce" it was in was in fact a film of watery butter. This dish also had no flavour to it. The food was bland, massively overpriced and took ages to come. Absolutely DO NOT waste your time or money in this restaurant. Disgraceful.

Visited Picadilly station restaurant. Not full.. Got our drinks and ordered.. Waited 45 mins for food.. Pasta was cold and under cooked.. We weren't the only ones returning food.. Something badly wtong in the kitchen. Waiting staff were lovely so such a shame.. We paid for our drinks and left.. Had to do with baguette from Upper Crust as we were to late to dine anywhere else..

Planning to have lunch before catching my train, weekday at 1pm, wandered in, restaurant mainly empty, plenty of spaces. "Table for one please". "Sorry, Network Rail have told us not to take any more customers". "But you're not exactly crowded". "Sorry, Network Rail have told us not to take any more customers". "What's going on?" "Sorry, Network Rail have told us not to take any more customers". So I left. Still no idea what was going on, station was not in lockdown or being evacuated. Perhaps they just didn't want to serve me ...

I had an amazing dining experience at Carluccio's! The food was delicious, and the atmosphere was perfect. A special shoutout to the waiter, Alexis, who was phenomenal. Alexis was attentive, friendly, and made our evening truly enjoyable. Highly recommend this place!

Avoid at all costs. Went here with a group of work colleagues this evening after reading the reviews we thought it would be a good restaurant to go to. We ordered starters and mains including bread for the table. We specially asked for the bread to come before the starters so we could nibble. This didn't happen but we tucked into our starters and bread. The waiter was keen to take the starter plates away when only one person had finished and appeared with the main immediately after. This was strange as usually you wait until all starters are finished, cleared and a small break between courses. The waiter then proceeded to come back with everyone's main including those still eating their starters. My risotto still had clumps of stock in my dish and lumps of risotto stuck together in a almost ball. Not very pleasant. I did comment to the waitress that I hadn't eaten my main due to this but she said nothing. Unfortunately there is nothing good to say about the restaurant as service was poor too, no acknowledgement on arrival even though we had booked. The waiter we couldn't tell if he was new or being condescending.

This should be 5 stars but place understaffed for a busy Sunday morning/lunchtime, the poor girl working bar and front of house clearly overworked. Lots of folk looking round for service then getting up leaving. Then having to turn away people…I got in just before rush, food good, nice ambience but check staff numbers maybe 😀

Forget Carluccio's! We visited on a Saturday at 4.30p.m. The server told us that there were no chicken or duck dishes available. He was surprised and irritated when he offered us lasagne or pizza - which my wife cannot eat - and we turned him down and walked out. How can a restaurant run out of main courses at that time on a Saturday! What a shambles.

A depressing affair eating here this evening. Two young waiting staff conducted the proceedings without cracking a smile, not when greeting, showing us to a table, taking orders, delivering food or taking payment. Draft beer wasn’t available, calamari wasn’t available, mustard to have with a steak wasn’t available (message back from the kitchen was “we don’t work with mustard”). We finished our starter and we’re asked if we wanted the dessert menu, “we haven’t had the mains yet”. This is a team (if you can call it that) who are barely going through the motions of service. Oh, the food? It was ok. A bit bland, steak was nearer to well than medium, pollo saltimboca required salt and pepper, potatoes were nice, lots of rocket on the plate. Certainly not good enough to make up for the rest of the experience.

Very tasty breakfast. Good selection of food. Meal was well cooked and presented. Prompt and efficient service. Pleasant setting given the mainline station location.

We had a meal here before The Eagles concert and wish we hadn’t. We ordered some focaccia and dips but had to get an extra dip due to the stinginess of the portions and still ran out. The bread itself was ok but a little odd. I had a tuna steak salad but half of my steak seemed to be missing and the what I did have was over-cooked. My wife had a Caesar Salad and was far from impressed and unable to finish it. The chicken was slimey and the pancetta was over-cooked (what little she could find of it). At £56.55 including a drink each we’d have been better off getting a Co-op sandwich at the venue! We used to enjoy a Carluccios but it’s gone downhill so much that we won’t be back.

We arrived just after 5.00pm. Order taken at 5.10pm. Drinks arrived at 5.30pm. Service was slow. Starters arrived 5.45pm. At 6.20pm we told the waitress that we couldn't wait any longer as we were due at Co-op Live for a concert at 7.30pm. Paid for starters and drinks and left. No apologies, no concessions. Distinct lack of staff, both front and back of house. 1 star only as Starter was tasty!

Credit to the young man who made my breakfast yesterday morning, with excellent timing and excellent standards.

Stale bread, burnt food... Wildly overpriced.

Popped in for a coffee and bite to eat, atmosphere was great! Was welcomed by the staff nicely and service was quick! A lovely young lady served me and was polite and upbeat, she understood my dietary requirements which was very resuming as I've been to many places where servers don't seem to care! However this young lady was fabulous, thank you.

lovely service and lovely food!

The seafood linguine was absolutely delicious, and the gentle music playing in the background created a very pleasant atmosphere. I found it to be a very enjoyable dining experience.

Went for breakfast today (19/04/24) at 08.15 before we got the train to London. Ordered coffee's with traditional breakfast meal deal. Was then informed that there was no pancetta, so opted for an extra sausage. Food finally arrived, cold plates, eggs burnt underneath, roast tomatoes cold ( as if they had just come out of the fridge), mushrooms cold, the "toast" was a slice of bread that wasn't toasted, dripping in olive oil. My wife has the poached eggs on toast, the eggs were more like hard boiled eggs. Terrible service, ordered an orange juice, apple juice was served. My wife ordered another coffee, 20 mins and it still hadn't arrived, so went to the counter to collect it to go, as we needed to get on the train. She asked for milk and sugar, the server confirmed it had milk and sugar, once on the train she tasted the coffee, it was black with no sugar. Never once did we get asked if everything was ok with the food, the manager and staff were to busy laughing and looking at there phones. This place has definitely gone downhill, we will not be coming again. UPDATE - Carluccios have messaged asking for me to email them, which I have tried to do 3 or 5 times, and each time my message is blocked so I cannot email them........ absolute joke and the poorest customer service I have ever encountered. AVOID

The food is delicious, and definitely worth the price!

I came here with a friend for Breakfast yesterday, I ordered poached eggs with toast and no butter, I was served poached eggs with fried bread, I said to the waitress, I asked for toast no butter she replied that's oil not butter and walked away. I tried it, but if you don't like fried bread, you know it's just a mouthful of grease in your mouth, so asked if she could replace the fried bread with toast, (as advertised on the menu). She picked the plate up and took it back, after about 5 minutes I asked a difference waitress to make sure the toast was dry with no butter, and this time toast was brought out, with oil brushed all over it. I said I asked for dry toast no butter and once again this now, obviously annoyed at having to do some work, waitress replied it's not butter its oil, I replied it's not dry and she walked away. I left the full meal and asked for the bill, charged full price and no apology so I paid, left and am leaving this review so if anyone is about to have breakfast here, pop over to the mill instead where I had breakfast this morning with a lovely experience, staff and food, unlike here.

Tables were filthy, glasses the same, serving bowl was chipped & service was non existent until a 2nd waitress came on. Partners food was swimming in grease.

Great place to stop by. Staff fantastic 👏

Hadn't been to a Carluccio restaurant for a number of years, and I can't say that I will be going to one again soon. The place was almost empty, which made it all the more surprising that it took so long for someone to come and take our order. I normally have a couple of glasses of wine at lunch, but the prices for a small glass were ridiculous so I stuck to a glass of beer. Ordered a mixed basket of bread to share, along with a main of a so-called crispy chicken burger, with fries. (Not particularly Italian, I know, but there we are). The bread arrived, along with a waitress who announced, cryptically, that "The message didn't arrive in the kitchen, so your mains are ready now - shall I bring them out?" The response was a no, thank you, as they will get cold. Having finished the bread, we then waited for the main courses, which were presumably being re-heated in the kitchen. Average only and served with luke warm shoestring chips - cheapest sort of frozen ones. Also had an ice cream and called for the bill. The service throughout had been slapdash and cursory, and so I didn't leave a tip, which brought forth a curled lip and scowl from the waiter. (Incidentally, the lavatories were out of order - one disabled loo in a place this size is not acceptable).

Great seafood linguine Nice place to dine while awaiting train Great staffs as well

Credit to the young lone blonde wolf manning the helm of the majestic italian ship, supported by a diverse smorgasbord of beautiful young compadres floating around the floor elegantly like they were powered by the spirit of the late Antonio carluccio himself. The food transported me to my chilhood in tuscany, a late afternoon at my nonnas eating all the best cuisine that the great nation of Italia has to offer. Ciao.

Not a great experience. I just wanted a drink as my train was delayed and asked if that was ok before ordering, plus the restaurant was quite quiet at the time. Had to ask for my wine 3 times and point it out on the menu. Pretty sure I didn't get given the correct wine in the end. Then the same member of staff tried to give me a food menu and made me feel quite unwelcome when I politely declined. I'd understand if it was busy.

Having recently stepped off a 9h flight and on a layover at Picadilly station I went in search of breakfast. Carluccio's was the first place I found and a welcome suprise to have exactly what I was looking for (Eggs Royale). The staff were warm and friendly. I was invited in and provided a menu and offered a drink. The food was well prepared and was exactly what I needed.

Fast service from Kaitlyn. Good food from the kitchen. Prompt service on drinks. Didn’t even know it was there. Great value as well in my opinion.

From the moment I walked in, the ambiance was inviting, with a warm and friendly atmosphere. The staff were attentive and knowledgeable, suggesting the perfect dishes to try. I indulged in some of their signature Italian cuisine, and it was absolutely exquisite. The ingredients were fresh, and the flavors were authentic and rich. The pasta was cooked to perfection, and the dessert was a heavenly finish to the meal.

Went for a pre concert meal with friends to Carluccio Piccadilly ,restaurant was almost empty, drink order taken promptly but it went downhill from there, food starter order taken and came promptly disappointingly two tiny pieces of focaccia for four of us, mains ordered and we waited and waited and when they did come after 40 mins only three came , and the waiter had to check the order for the other meal, sides lukewarm and sent back ,came back lukewarm so clearly they hadn’t warmed them up. ordered a coffee and the waiter slammed the sugar on the table so hard, he almost broke the bowl then when we left, the same young man chased after us saying we hadn’t paid, without checking before hand. Very poor customer service indeed . What a farce

Save yourself the bother, i try hard to not write bad reviews however ....... thought this would be a nice way to send a friend on her way back home before her train journey, walked in to have both staff members ignore us, before we asked "do we take a seat or do you take us?" ordered brunch, my friend being a vegan asked for the vegan special breakfast to be asked "how do you want your eggs" and then for the food to come out and not actually be what was on the menu (plate of mushrooms, spinach and potatoes), when asking the serving staff why the menu was different to the order, we were told i only write the ticket, do you want me to take it back? food was cold on arrival, and for some reason the coffee's and a cocktail arrived around 10 mins after the food (even though we waited a fair while between ordering and receiving food) only saving grace was when looking to pay, and not being able to grab the attention of the server, the girl who had just come on duty, waved at us and allowed us to pay her at the till.

I've been here a few times before and unfortunately this time I found it shocking how much it had gone downhill. On entry we weren't greeted despite the fact that a staff member (a woman with dark hair, very glamourous - I don't have her name) was at the bar making coffee and could easily have acknowledged us. Service was appalling and at one point we were sitting with finished starters in front of us for a full five minutes before noticing that our mains were sitting on the hotplate ready to come out to us but all three members of staff were behind the bar chatting. We found a bit of overcooked bacon or something in the greek salad (which was on the menu as vegetarian) The one ladies toilet was out of service so I used the men's which wasn't clean and the tap didn't work so I left the toilet with horrible soapy hands. Our server was a very young man who was clearly doing his best but under terrible management and without proper training. Woman with dark hair was once again surly and aloof on our exit. Not good and won't be returning after 5 years of very pleasant visits. What a shame!

The lasagna was very good, but the carbonara was so-so. Wonderful service.

I hate giving poor reviews but there were very few people in the restaurant and I ordered from set lunch menu for 2. Tomato Bruschetta was a bit of toast with some sliced tomatoes on. Completely uninspiring that a 3 year old could have done better with. We then waited an hour for spag bol for goodness sake. The staff were pleasant but young and seemingly inexperienced, didn't seem to be any leadership or management there. No wonder Caluccios (which used to be so good) are closing left right and centre, this was just poor all round. Very sorry and I wish you well but you really should be doing much better

I hate giving poor reviews but there were very few people in the restaurant and I ordered from set lunch menu for 2. Tomato Bruschetta was a bit of toast with some sliced tomatoes on. Completely uninspiring that a 3 year old could have done better with. We then waited an hour for spag bol for goodness sake. The staff were pleasant but young and seemingly inexperienced, didn't seem to be any leadership or management there. No wonder Caluccios (which used to be so good) are closing left right and centre, this was just poor all round. Very sorry and I wish you well but you really should be doing much better

Good coffee and tasty food. Definitely worth a visit if you are looking for a quick bite at the Piccadilly station.

I'd like to return again here. It's a cute place. I think i'd come here for coffee and table, instead starbucks or other cafe

I was today with my friends here! I drinked only latte with biscuit. I liked it!

First time there. I like the cappuccino and latte in there. Mhh. the taste! Great coffee beans! I have done a spoon test! The latte - it sinked! ( because It got less foam. The liquid is closer to the surface) The cappuccino - the spoon rested on top! Did you know this trick? :D

Cool place! I was with my classmates. We arrived to Manchester and drink here latte, some of my friends - capucino. Beautiful place. We had a great little chat with manager. She was so sweet to us!

Wonderful place. Alexis is a highly dedicated and welcoming server. Extremely happy with this restaurant :)

Very impressive first experience at Carluccios, the lively atmosphere of Manchester was present, the food was quality and best of all the service, very polite staff, talking to one especially his name was Alexis, very helpful and polite, he recommended the Sirloin Steak, which in the end I chose, Best steak around. Again I will be back❤️👍.

food was mid but service was rlly good. alexis, our sever, made sure everything was perfect.

Food was great, special thanks to the waiter Alexis for the great service.

had an 5 star experience at this restaurant last night. We served by a lovely young waiter (Alexis) who was helpful, polite and made sure we was happy with our food

Got served by alexis and he's a very good server overall the food was great too

Alexis is a great server, was very welcoming and friendly, would recommend a raise. Food was served very fast and tasted fresh which was a bonus.

Comida muito boa, mas garçonete muito mal educada. Fazia caras e bocas o tempo todo, corrigia nossa pronúncia. Um dos pratos escolhidos não estava disponível e pedi um simples limão no refrigerante que não trouxeram.

I had an 5 star experience at this restaurant last night. We served by a lovely young waiter who was helpful, polite and made sure we was happy with our food

Was told to sit at any table. Five minutes later waitress comes over to take order - spaghetti carbonara and some focaccia. She returns after another five minutes, says they don't have any carbonara left. I ask if she's serious, this being a famous Italian chain. Have you run out of spaghetti, I ask? No, just no carbonara, she says, and anyway they're shutting at 7pm. So why seat me at all? Do they make it in advance? Rubbish.

Perfect pre show dinner. Staff were lovely, food was delicious. Thumbs 👍🏻 from me!

It appears there’s a new hand at the helm of Carluccio’s, bringing about noticeable positive changes. Having been a patron for some time, it’s refreshing to witness the recent improvements in both the ambiance and overall dining experience. This positive evolution suggests a promising direction under the new leadership. The waiter was adorned with distinctive tattoos, added a touch of individuality to our dining experience. Beyond appearances, their service was exceptional, reflecting a perfect balance of professionalism and personal style.

Over-priced; small portions; poor service. Won't be going back again. A 2 course lunch for 2 people with soft drinks and no alcohol cost £80. I didn't realise that the fixed price menu wasn't available on a Saturday, but having travelled some distance to meet a friend for lunch, decided to persevere rather than trail around looking for an alternative. The prices meant we had 2 courses, rather than 3, and no alcohol. Portions were stingy, considering the prices. Service was poor. Staff were not really paying attention to customers. There weren't that many customers - surprise, surprise!

Good customer service from the staff and I don’t know how you guys put up with some of these customers. Poor girl spoken to so horribly.

Great if you have a train , staff will try to communicate with the chefs to speed it up a bit. Little bit pricey but speed and convenience makes up for it. I went in the evening , it was quiet but a nice atmosphere for a sunday evening

Lovely place. The people that are working there are awesome. Beside that they are pro in servicing and making good food, they are friendly and quite open. I recommend getting in there at day. If you are lucky enough to have sunny weather you will be surprised by the beauty. Prices are nice too.

Unfortunately I’ve just left here after just a drink. The server was lovely (she gets the only star on this review) I chose the Ragu as it was a simple meal advertised without cheese as an ingredient on the menu. Ragu came looking great but with cheese in, so I asked my server and the manager / owner shouted over that it does have cheese as it’s on the menu. I was then handy a dirty menu as the owner was adamant it was me that’s wrong and told me that I should have informed THEM of any allergies (nobody asked me and you should have correct allergen and ingredients on your menu ) I would have ordered again (minus the 🧀) or chosen a different dish but there a clear avoidance of wanting to rectify it. Again my server was lovely but the manager / owner had a horrible attitude and 0 hospitality skills

If I didn’t have a taste card I’d say that £15 for a salad and a breadcrumbed piece of chicken was robbery, but knocking 25% off made the personality devoid staff and restaurant tolerable. Food was ok for what I paid.

The food and service was amazing, professional people working there and high quality of food is served

Not great service....didn't even get the order for wine correct , had to ask again, only 5 people in the restaurant, also never had food handed over the back of the seating, coz they couldn't be bothered to walk around to the table....

Just managed to grab time before a train to get a much-needed take out flat white coffee - I drink these pretty much every day - and I’m sorely disappointed. Coffee was that poor I actually couldn’t get more than half way through it. After first sip I politely checked with the barista if this was a flat white because it was very milky, and more akin to a latte (yuk), no coffee flavour hit and missing one of the classic signs of a rich brown rim around the velvety top. She said it was, and that this is how Carluccio’s make them. I’m pretty sure any self-respecting Italian brand would disagree. I asked if there had been a double coffee shot. Was told I could have another but be charged for it. At £3.70 for a cup of milk dish water I declined. Carluccio’s, come on, Italians are meant to do it much better than this. Terrible coffee and even worse service attitude.

This was a disappointment from my patronage of Lincoln Carluchio's. I found the small coffee cup with my latte was not much bigger than an espresso cup and being charged £3+ for the privilege. This was at Manchester Picadilly Station. Well, this will be two customers that will no longer visit this establishment

Way over priced for relatively small portions. Don't get pressured to go here just because it's a convenient location, there's much better value to be had nearby

Arrived fairly empty. Ordered and waited. More people arrived and waited. Even more people arrived and still waited. 30 mins later. Left and cancelled order.feeble apology saying it was busy- not when I ordered. No manager on site when i asked to speak with them. Others had missing items and food brought to one table- returned to kitchen and same returned. Btw they arrived after me.

The food is good in general as I tried both breakfast and lunch. The seafood pasta is so fresh and tasty. But the taste of canoli is a bit disappointing.

Buzzing place on a cold dark evening. Lots of pleasant, polite staff. Food was not really as good as the high prices promised. Pasta dishes are very small portions and ice cream scoops are miniscule. A bill of nearly 70 pounds for one pasta, two starters, a side, two pints of Peroni, a coffee and an espresso martini affogato didn't leave us too sore however and we enjoyed our visit.

Food is stone cold over priced Got chips and a shave of cheese on ,

Ah, breakfast, the most important meal of the day! I recently stumbled upon this charming little restaurant that served the most scrumptious breakfast I've ever had. It was a delightful experience, to say the least. Upon entering, I was greeted by a pleasant ambiance and a warm smile. The staff was attentive and made me feel right at home. Ah yes, our charming little blonde girl from the kitchen, Anna. She was an absolute delight! Her service was simply extraordinary. Attentive, kind, and with a genuine passion for what she does. It's not every day that you find such a gem in the culinary world. Now, let's talk about the food. Oh, the food! It was a breakfast lover's paradise. From fluffy pancakes to perfectly cooked eggs, every dish was a masterpiece. The flavors danced on my taste buds, leaving me craving for more. I must admit, my taste buds were quite impressed. So, if you're in the mood for a delectable breakfast experience served by the wonderful Anna, I highly recommend visiting this charming restaurant. Trust me, you won't be disappointed. But hey, don't just take my word for it. Go ahead and see for yourself. Happy breakfasting, my friends!

Arrived for a quick bite to eat before a train - the outside area wasn’t tidy, the venue seemed a little messy and it didn’t feel like there was enough staff. The bartender didn’t greet us, and we weren’t sure whether to sit ourselves or wait. We were asked to sit on a table awkwardly placed in the middle of the restaurant, next to two large noisy groups. We were moved to a table next to the window where the chairs were covered with salt. The food was ok, the pasta sauce was runny, flavourless and not spicy. I opted to add chicken to my meal, which I wont be doing again - the chicken could have been something warmed up from the Tesco chilled section. The toilets were in disrepair (as was the entrance ceiling above the entrance). Lights were hanging out of the ceiling in the gents and the ladies was out of service. I haven’t been to a Carluccio’s before, and after the experience, I won’t be again.

Today I visited here with my husband. We had olives for starters, thinking they would be a nice tasty starter, when they arrived some were squashed and some were destroyed in chilli flakes. We then ordered the chicken dish as described on the menu....chicken with a white wine creamy sauce covered with a 26 Yr old Parma ham and roast potatoes covered with green Pesto and Spinach. The Parma ham was a rasher, the creamy sauce was like a green soup, no Pesto and the roast potatoes were burnt. The chicken under the rasher was RAW. Completely RAW. It hadnt even touched a pan. The chicken was slimy and disgusting. I got such a fright, We handed it back, the waiter charged us for the glass of wine my husband had asked for. The waiter said he would speak to the chef. We told him we were shocked. We left and I had to run to the bathroom and make myself sick to try and get up the RAW chicken. Utterly disgusting. DO NOT VISIT HERE. DO NOT EAT HERE

The food was average, we quite enjoyed the burgers but the service by the two female waitresses was pretty abysmal and would definitely not be visiting again.

Have to review their closing times, it wrong here. I've been there last Monday at 18:35 and was told by the attendant/waiter that they were closed. This is the second time I try to eat there and wasn't able because they are closed MUCH earlier then sugests here on google.

Amazing fabulous team absolutely all deserve an appreciation post for their efforts and support for our tables meal. The amazing kitchen staff were so lovely had a great chat about our beagles 🥯🐶🤣 All the best guys will be back in the new year for definite with the family💃💃💃

The food was really delicious and the service was top notch. Cheers.

DREADFUL. Plate of baby sick. This place needs to rethink.On this day and age, if you serve pasta, it has to be good.Bland pasta supposedly with beef. I counted a only a few tiny bits of meat, virtually no sauce. Waiter had to be asked for parmesan, he clearly had no idea about Italian food.WAYYY too expensive for what we got.

Had a really nice spicy pasta waitress told me it was made by a lovely young chap in the back, hanzel. Really appreciate the quick and easy service as it was quite busy.

Shocking awful rude gaspingly rude. Aggressive. Confrontational. Nice beer nice salad but toxic from.tne little Welsh manager down to the amazon scary waitress.

We ate at Carluccio's in Watford several years ago and were really impressed, so when we needed an early dinner before going to a show in Manchester it seemed like a good idea to try Carluccio's in Piccadilly Station, close to our venue. Sadly, it...

Food was average at best. "Butterfly king prawn" apparently just means prawns with burnt toast. Bruscetta means tomatoes sliced in quarters and placed on plan sliced (not toasted) baguette. Salad had no dressing until asked (they forgot) at which point, was given to put on salad ourselves. Children's cheesy pasta means 13 tubes of penne just about coated in cheese sauce. Only one vegan main dish on the whole menu! Service was inattentive and very slow, which is an issue in a busy train station. One course and we were there 2 hours! Almost 50% of the menu was unavailable at 7pm. Not planning to return any time soon. 😕

Young lady behind bar is an asset to your company, over worked and understaffed.. food was delicious.. thanks

Was made up to discover Carluccio's on the station. Amazing friendly crew. Food too good to die for as can't wait to come back. Perfect location.

Had an awesome veg mushroom soup. Overall most of the staff were lovely - one staff member didn't seem happy at all. Put it down to her having a bad day. Toilets cleaning could certainly have been up'd. Assuming the manager (had the white shirt on) - was very welcoming.

This restaurant used to be a go to when I had a little time free around Piccadilly, great for meet ups, today I had the carbonara. Just shy of £15 and consisted of fat only bacon, very little of it fortunately, a small portion of...

Very expensive for a very basic meal, that was possibly microwaved and cold when it arrived, so sent back to get another cold meal again. Staff didn't care less. Would never visit again to any of their restaurants.

Always very good food and consistent quality

We have always enjoyed Carluccio's in the past (elsewhere) but we had an absolutely shocking meal here today. Completely disinterested waitress who initially ignored us then virtually threw cutlery on our table after we sat down. Appalling meal, the Caesar salad was the worst I've...

Bit dirty but food was tasty and fast for the price

Service was incredible. I chose this location to cater for my TV film crew and staff went above and beyond to accommodate our needs. They were extremely helpful, speedy and friendly. I would recommend this location for all things from casual dining to cooperate bookings. 5 stars from me (10 stars for the manager, thank you for taking care of us!)

Service was incredible. I chose this location to cater for my TV film crew and staff went above and beyond to accommodate our needs. They were extremely helpful, speedy and friendly. I would recommend this location for all things from casual dining to cooperate bookings....

A beautiful place to have a brilliant lunch or dinner or group gathering

Cocktails were a bit wanting but food very good and fairly authentic having just returned from Milan