Frankie & Benny's in Manchester

Took us a while before we were let in and be told to wait for a table, to be fair it a Saturday night so might be expected. The service was a bit slow as there were only like two people serving, had to wait more than 15 minutes before we were asked about drinks and those took another 10 mins to arrive. Food took a while to arrive as well but were happy with the order so it was worth it :) Overall, a nice place for when you’re craving some American style kinda food. Love the sweet potato fried btw *chef’s kiss*

Paying £70 for some pasta and drinks? First off the pastas we ordered were plain pasta and cheese almost, no flavour to any of it and to end it all off the bill was way too high for what we got, only good thing is the staff were nice

I visited the restaurant to try their new menu and ordered the American breakfast. Although there was a small issue with how the eggs were cooked, the overall taste was quite delicious. Adding breakfast options to the menu was a nice touch. The service staff were very friendly and professional. Despite the minor hiccup, my overall experience was very positive. I’ll definitely be back!

Lucyna was lovely!! she made sure we was looked after and had everything we needed. She has a great knowledge of the menu and is always smiling!!

Disappointing. Second time I’ve ordered the boneless meal and one of the pots of sauce is missing. I have 10 chicken strips with nothing to dip them in. Ridiculous. It’s really hit and miss. There’s zero consistency. Essentially ruined my meal. What a waste of 17£!! Won’t be ordering from here ever again!!

Super friendly staff with a good sense of humor! The restaurant itself is also very neat with a nice appearance. Recommended to eat!

They hosted for 30 of us and were great 👍 the food was lovley and they were very accommodating! Thanks 😊

Ciara, Alex and Ash were amazing. The store was closed for our managers birthday so it was a great environment! The food was okay, the pizza was good though! I cannot fault Ciara, she was amazing dealing with our big group, was always smiling and friendly! Thank you so much for everything!!

Great evening, great service, great company 🥳🎂👍

Excellent courteous service at the Printworks F and B in Manchester, very single person friendly which is very refreshing. Brilliant and 1st class

Good Service from the gals working :) Friendly and considerate. Food was good. Would return

Alex was really helpful and friendly, service was quick and the food was tasty! The carbonara was quite peppery for my tasting, but the pizzas and starters were all fresh, hot and tasty. Can't go wrong, would recommend.

Yes very nice. Lovely lady who served us

samatha was amazing service she was very helpful with what to choose will definitely come again

I came to Frankie and bennys with my 8 year old nephew who has severe allergies. I had just left one place as they weren’t willing to discuss his allergies with me and then came to Frankie and bennys. The response to my enquiries about allergens couldn’t have been more different. The staff were amazing, helpful and knowledgable. The manager came over and discussed his needs with me and the waiting staff were so friendly. Everyone went above and beyond yo ensure we could eat there safely, and I could relax knowing care had been taken. Thank you so much for turning a rubbish experience somewhere else into a great one! I didn’t catch the mangers name but he was a chap with a beard, and there were also two female staff who were also great. Thanks to the kitchen too for taking care over preparing his meal.

Great service from everyone, especially Honey. Thanks

We had a phenomenal time the staff are amazing and extremely helpful, our waitress, Honey is a dime a dozen and deserves an immediate raise I wish I could’ve tipped more she was outstanding and super endearing

Lovely meal. Good portion sizes. Service with Samantha was great. Really friendly and made us feel welcome and at ease. Food was speedy too. Thanks Sam!

Went here on bank holiday Monday night at around 9pm. Sign in window lit up says "families welcome" and opening hours on door says open until 10pm. Were told when we went in that they closed at 8.30pm! Decided to go back the next evening as it looked nice and had a decent menu. Arrived around 5pm, ordered drinks and food. After drinks delivered to the table our waitress advised they had no burger buns or chicken breasts left!! We had ordered both! Had to have burgers without the buns and change our chicken breast order to something else. Food was okay - a bit bland overall. Service was good. Saw waiting staff taking orders from several other tables while we were there, delivering their drinks and then advising that they don't have chicken breasts or burger buns. Given that the menu is mainly made up of burgers and chicken I think people should have been advised of this before being escorted to tables and given drinks. No compensation or allowance for this when the bill was presented. Also, witnessed one staff member - a girl will blue dye in her hair scolding a young child for hiding under an unoccupied table - if you are going to advertise yourself as a family friendly restaurant you should not be ignorant towards young children. Restaurant was clean and nicely decorated and for the most part staff were quite polite. Perhaps we just got it on a bad evening. Won't be returning and won't recommend.

I went with my son and both times was delicious 😋

Food was lovely and the waitress (I think her name was Honey) was really friendly

Decent food, good portions and and friendly staff, very pricey for what it is, recommend shakes, don't come out of your way to come here though

It has an aesthetic atmosphere with a touch of Mexican and USA blend for the interior. F&B cookie jar sundae is very good which can be shared by 2-3 people.

Really enjoyable lunch pleasant atmosphere and staff very friendly, especially Lucyna who was lovely :) thank you

Great team. Lovely atmosphere served promptly. Food is a bit pricey for what it is, but tasted good.

Lucyna was our server and was brilliant! Very friendly, customised my partners burger as he is lactose intolerant and was very happy and friendly with the kids! An absolute credit to the restaurant thank you!

Ciara was a lovely server really nice and friendly :)

The food was not nice, the pizza was too dry and the ice cream was not creamy . The server didn’t have a good attitude.

I had BBQ chicken priced £13:95. In my entire existence eating pizza this was the worst dry pizza ever on planet earth. It was basically dried bread glazed with BBQ sauce and a touch of dry chicken. It wasn’t worth £3 And the dessert was a waste of calories. Even all these Van ice cream would be like a king where this is placed. Was so watery and couldn’t hold together. Honestly if I don’t see myself passing by talk more if coming in. They need to up their game!!!

came with my boyfriend today on a whim, service was fast and our server was so lovely - wish i got her name, she had an accent but not sure where from haha. would definitely come back to try the food as we only had drinks + garlic bread (which was great!)

Service from Martyna was excellent. Food portions where massive and moneys worth

The food was amazing, so was the service. Everything was great and clean!

Absolutely lovely staff went above and begond for us. Thank you all.

Our server Lucyna was absolutely lovely and the food was amazing !! will be back all the time now

Decent food decent prices. Absolutely lovely server! Thank you Lucyna you made us feel so welcome 🫶

Server was amazing and enthusiastic and food was lovely

Lovely experience again. Pleasant staff. Quick service. Good portion sizes

Excellent food, all freshly prepared and promptly expedited. Server was lovely, can't fault in any way, highly recommended

Last minute food stop before heading to the Arena. And again good did not disappoint the staff were friendly & helpfully even though it was super busy! Only remembered afterwards that I had a birthday freebie & completely forgot to ask if it could be used :( That said the food was good value

It was a very satisfying meal. And great option for kids. Kids menu is so good. All the soft drinks are available unlike other restaurants. Thanks F&B

I've been here a few times, always great. However, last night was different. We ordered drinks and some food with the first waitress who was great, there was also a waiter who served us who was fantastic. However, the second waitress we had pulled faces every time we tried to order something or scowl when she thought we weren’t looking, although we were polite. Don't know what the issue was, but when it came to payment, she walked off, and we didn't see her again. We had to go up to the front desk to pay. As I said, I was not too sure what the issue was but never had someone like that before. Young thin girl, brown hair.

Poor experience. We were led to a table upstairs. We ordered drinks, food and a side of chips. My wife ordered a ceasar salad which on arrival looked nothing like the one we had passed on the way in. No parmesan cheese and four croutons. I ordered a meat feat pizza with extra pepperoni. Not sure what it would have looked like without extra pepperoni? When we tried the chips they were luke warm. I don't normally complain byt at thes prices I asked for them to be replaced. They promptly came back with another bowl or was it the same bowl as these were luke warm also. They did come over and asked if everything was OK and we said no but leave it, not swapping again. The server Ciara said because we sat upstairs and the kitchen was downstairs they often struggled to keep the food warm so sorry about that. Brilliant !!! Also my £6.40 pint was flat. £50.25 later we went to watch Peter Kay to cheer ourselves up

Very quick service, we had a film to watch so only 40 mins to eat and we were in and out in 30. Honey was amazing, so lovely.

samantha was very friendly and made me and my partner feel very welcome, fast service and a great atmosphere unfortunately the food wasn’t great and a bit burnt which was a shame as the restaurant had just opened and was very quiet

The price is high compared to the quality of food

Our second time dining at this Frankie and Benny's (hopefully I selected the right one, Printworks Manchester). We had our go-to meal of the full rack of bbq ribs with skin on fries. Last time we ate here, the meal was accompanied by grilled corn on the cob. This time however, it was accompanied by Coleslaw which in my opinion is by far the most superior and suitable side! All the staff we dealt with were great but the biggest credit goes to the waitress Lucyna, what an absolute treasure, great personality, warm, friendly, chatty and smiley. (You'll remember us from the photo 😂😋). Definitely recommend this branch of Frankie and Bennys 100%

Food was really nice and one waitress was nice but the service was so slow! Ended up having to ask twice for the cheque. We waited about 20 minutes for food order to be taken after the drinks were brought and waited atleast 30 minutes from the table being cleared to finally getting to pay. There was only a few other tables filled also and plenty of staff around so it wasn't like they were rushed off their feet.

The food was great (chocolate milkshake is to die for) but the vegetarian options are really underwhelming. How is there only ONE veggie pasta dish on the menu and it’s… vegan? Just Arrabiata? Like at least serve some pesto or alfredo pasta dishes smh. A veggie lasagne option would’ve been nice too.

We arrived and was told there was a 20 minute wait despite multiple tables being available. When we were seated we ordered drinks and when they arrived, the drink my girlfriend ordered was smaller than what she asked for and the fanta I had was like no fanta I have ever tasted, was absolutely vile. We ordered our food and when it arrived the pasta was cold and hard, the calzone had a hair inside it and the pizza was dry and that was from my son who never complains about food. My son also felt sick after eating the food. When I looked into the kitchen I saw there was a female member of staff with no hair net on. Server was rather blunt as well. Never going back. Do not visit. Disgusting. No refund or money off for the hair in the food as well.

Friendly staff and wonderful food and gluten free options

We visited as a family at 5.30 on a Saturday, it was very busy so a bit loud the waitress struggled to hear our orders. It did quieten done through the meal though. All the food was very good and cooked through and staff were very nice.

Excellent meal and service, thank you. Special mention for Samantha who was very attentive and informative. Food was hot and well cooked washed down with a decent wine.

Very friendly and welcoming staff specially Lucynka and Martyna. Those 2 amazing ladies are there to help customers, that is the right person in the right place. Food is delicious portions are big, coctails they making taste very good. If I could I will deffo give more starts. I truly recommend this place to everyone! We will be visiting them again soon 🥰

Just brilliant - team were amazing

Callum was great! Food came fast and it was really well done. Frankie's Meatballs were awesome

Cool place, good music, good food, good service 🤗👌🏻

Great staff, great food. Have been here before and it was good to see some of the same staff there. Always a good sign of a good sign that it is a good pkace to work.

Food is amazing, however, it is very dead and the service is slow I was waiting about 20 minutes for tables to be cleared and another 10 minutes to pay the bill I could have been at other places at this point.

Amazing waiters, food was very tasty, and the atmosphere very nice and interesting. Would recommend.

The service by Lucyna was beyond amazing! Her friendliness literally made my day! I hope other restaurants start hiring people like her. Out of words! :)

Eaten here numerous times and usually great but today went for my son's birthday he didn't get the free main as a event going on not a problem with that ,but we ordered potato skin's which we both enjoy today they were clearly microwaved and tasteless my son ordered carbonara a firm favourite of his but again really let down as had a funny taste and left a funny taste ,I ordered the burger with fries as no steak available the burger bun was burnt and the fries were just the hard ones that normally leftover drinks and service were good tbh but all in all not a good experience today

I came to this restaurant with my girlfriend and we got served and lead to a table by a very very friendly woman . This woman topped off our experience at this this exquisite restaurant. Fast service food was outstanding especially the pudding and the atmosphere was calm and collected and brought us a good vibe at our time here will be coming again in the future hope to see you soon .

on our trip today, our server Ash was lovely and friendly and a great waiter overall. They made us feel very welcome. give them a raise!

Had the ultimate ribs - amazing, meat falling off the bone. Service was good. Will definitely go back.

We had delicious, super fresh starters and mains, with 2 lovely bottles of red and a refreshing frozen strawberry daiquari. Niko was lovely, helpful and friendly taking our order, made our visit very comfortable and enjoyable, a checked-in with us to make sure we had everything we needed.

Sam was a delight, very attentive and kind, always checked on us, all round amazing

Went here for lunch with my partner the lunch deal is amazing cheap and great food the only thing I would say is you put ketchup on a beef burger not mayonnaise that goes on a chicken burger ruined my burger

Great food, good price, excellent service . Unfortunately loos up a few flights of stairs. Very clean. Staff friendly and patient.

We only had half an hour to eat as we're going to a show. Alez was great got us to table we ordered straight away and our meal was with us within 5 minutes. Great food and absolutely fantastic service from Alex. Would definately recommend

Visited the one in Denton a couple of weeks back and had the half rack of ribs and it was delicious! Tonight we thought we'd try the full rack at printworks before we went to the theatre and it did not disappoint! The meat just falls off the ribs, the corn cob was coated in a garlic butter or something and the skin on fries were perfect and crunchy yet fluffy on the inside! Big thanks to our waitress Honey, what a thoroughly lovely young lady! You are a credit to the place! Chatty, friendly, smiling and polite! We'd definitely return!

Was in yesterday with my son and his football team, the staff were excellent and the service was great food was gorgeous will deffo go back the next time I'm in the UK

Caitlin was so welcoming and knowledgeable about the restaurant and surrounding area

Nice and well decorated restaurant, in a new passage with the largest illuminated ceiling show in the UK, the food is good, the desserts are spectacular, very large for two people, the beer menu is not very extensive.

Have been here multiple times and had no issues however, this time, the food has given my partner food poisoning! Will not be returning!

The food was lovely and the service was quick and the staff were very good and helpful

We have dinner at Thursday nite, before we go to the concert. Since there is the menu out here have set dinner for around £15, but when we sat down and asked since its concert, there is no set dinner… anyway we ordered carbonara, pepperoni pizza and full size of BBQ pork ribs. Pork ribs meat is over-tender, not hot enough, but taste is okay Pizza is not hot enough and it’s not really fresh , like the freeze pizza Carbonara portion is too small, taste just okay

Boppity boopity I had a frankly fantastic time here Mario kart 8 deluxe edition.

Great place, friendly staff, make sure you book if you are going to a concert

Family selabration great service, great food, what more can be said.

Very affordable meals and quite filling as well. Loved the swiftness of the kitchen as food came in less than 10 mins. Made my day better as I was starving and it was my birthday. I will be back to try the carbonara pasta. Overall! Food was good

The staff in today were exceptional. Oli and Alex were our main servers. They both offered good, cheerful banter, checked on us often and the atmosphere was perfect. Only complaint: Please update their Ipods for something a little bigger!

So friendly and a Great atmosphere and super fast service.

Amazing service by Lucyna!!! She was so lovely 🥺made us both laugh! Thank you for all your help The food was amazing too

Me and my girlfriend ate here today and we were served by Lucyna. She gave us the best service and really made our experience feel special. She thought of absolutely everything for us, I said this to her and she said "I want to serve you the way I'd wish to be served!" Absolutely fantastic experience, we'll definitely be back!

Really friendly staff very helpful. I always have a great experience ☺️

Great service as ever. I always come to my friend for the food variety offered and the service ia superb. Will keep coming back. Thank you

We were seated as soon as we walked in and were offered drinks before our meals. The food arrived very quickly. I had vegan mac and cheese, which I highly recommend, and my husband had burger and fries. He loved it. The service was excellent, and we will definitely be back.

Visited before going to a concrete at Manchester Cathedral. No wait for a table. Excellent service. We both enjoyed our food. Only reason for the missing star we were sat by the door and got blasted with cold air every time it opened.

Eten was top, niet echt duur en gratis mayo! Dame is erg vriendelijk en flirt met je als je nog wat wilt haha, wel een beetje te oud voor jay maar dat vond hij niet erg. Gewoon goeie

Brilliant food pizzas where amazing desserts were class

Great food and friendly service best f&b around.

Just amazing 👏 the staff are friendly and the food was excellent 👌 👍🏼 😀

Venant de Belgique repas excellant avec une bonne ambiance et service au top

I came in Halloween around 8 PM, and immediately my experience was made amazing by my server. He was so polite and welcoming, I felt very comfortable. I tried the Margarita pizza and Coke Zero, and it tasted superb. As someone who spent a lot of time in New York City, it was a treat beyond my taste buds. Pizza could’ve been cooked for a harder crust, but the cheese was delicious.

We went here before s club 7 concert as we hadn’t booked anything and everywhere seemed busy. The greeter at the main door was so lovely he said there is 40 minute wait and I missed my name being shouted so when I approached him he made sure we were seated next. Couldn’t fault him, wish he’d been our server and not the woman we were stuck with as that’s when the good customer service ended. Our waitress was absolutely horrendous, she continuously kept trying to rush us to eat. We hadn’t even finished our starters and she pushed them to the middle of the table telling us our mains were coming. Not once did she offer more drinks we had to ask, the girl who brought our drinks over tried to take our starters that were still full of food, then pulled a face when we told her we hadn’t finished. We sat down for mains and we counted 4 times that the waitress came over asking if we’d finished! I would understand if we’d been there for hours but we hadn’t even been at our table for anymore than 30 minutes at this point. We felt so rushed and uncomfortable it was an awful experience. To top it off no blue light discount for emergency workers can be given on “event days”. My sister who I was with worked at frankie and bennys in the past and said she’d never known that before. Food was bang average the burger doesn’t come with any coleslaw just 2000 undercooked chips. Honestly wished we’d just gone somewhere else and waited. Place is a shambles.

Having been to many Frankie and Benny's before I thought it would be a safe option for a date night. Was I wrong... god yes I have never had a beef lasagna that tastes of cheap tinned ravioli before and I have to say at £14 a pop it really wasn't worth it and I will not be returning any time soon. Along with the food we noticed, a chef with long hair without a hairnet on as well as a quick turn around on tables as these were not cleaned properly this has been the worst restaurant trip I have ever been on and would recommend anyone else to to look somewhere else

Carbonara was absolutely tasteless, not even a bit of salt. Partner ordered a pizza, was totally undercooked and lukewarm. Mozzarella sticks weren’t melty at all and potato skins were so so bland. Only thing that we enjoyed were the cherry coca colas. £50 (!!) down the drain.. total waste

Jedzenie bardzo dobre a obsługa jezcze lepsza, Pani pracująca tam okazała się byc z Polski i była bardzo miła ;-)

Lovely food , service was amazing, really enjoyed my afternoon.

Food was very bland service was ok. No atmosphere.