Usa Chicken in Newport

The most hospitable people I have ever came across , they treated me to a free coffee when they didn’t need too , the food was also great , very nice people , everyone come visit 🙌🏼

Excellent service and very good food

Always love the food, comes lovely and hot and never any problems :-) lovely and friendly staff too, highly reccomended

Never had a bad meal from this place…. Staff always friendly.

Really good food. Friendly gentlemen who works there. I highly recommend

In my opinion undoubtedly the best chicken in the country 10x better than any kfc junk. Hasnt changed either it was great 10 years ago before i moved away and still is today i went in asked for a 6 pice and they said they would cook fresh for me if i didn't mind waiting definitely worth the wait will always be the best fried chicken. Thanks usa chicken 🐔 😋

I really liked the food and the service, very polite and pleasant staff, I came in by chance, I was going to the airport and had a late bus flight, I recommend it to everyone!!

Best spicy wing around ,also friendly staff

Better chicken than Kfc or popeyes

Can't fault them ordered for my family to open ramadan fasting was delivered on time with few extra bits of chicken and chocolate cake also a tub of date to break the fast keep up the good work 🥰

“USA Chicken is a solid 10/10! The food is always fresh, the chicken is perfectly crispy, juicy, and full of flavor, and the service is top-tier. The team goes above and beyond, making it a top choice for quality food. Highly recommend!” — Rhys, Mojo’s bar and club

Amazing food, came quick and hot on rugby day! Highly recommend very happy customers :) and the delivery man was so lovely! Thank you

The staff behaviour was very rude and their service was very bad.

I came to new port for visit and i found this amazing chicken doner place which i loved alot The staff were very nice they even offered me a tea and i had nice conversation with the owner Guys dont miss it out whenever u got time try out the chicken doner wrap is sooo delicious ( dont forget the garlic sauce)

Stopped here as only place open - service bad, food bland & tasteless and shop appeared dirty and dingy & staff attitude was ignorant

food was OK, wrap was poorly made. my drink that I spent £3.50 on was forgotten and when I call before closing I was ignored. very unhappy with the customer service.

Food was cold and sauce tasted vinegary and was all clumpy. Tasted rank

Best chicken in Newport and top boss

great! came way earlier than expected!

Disgusting attitude from the delivery driver in the red car he was on a complete different road I walked to him he started having ago at me saying my road isn't called what is it.. the food is bland cold and absolutely vile and the popcorn chicken was raw! First time ordering from here and definitely the last time. Do not recommend..

Order from here regularly and food is always fab. This time the chicken had a weird smell and chips tasted strange. Maybe it was the oil not very sure but disappointed

Always fast efficient delivery, and the food from here is always great.

It was a long time to wait but the food is so good so I am happy with my experience with just eat today

Speedy delivery and great tasting food.

This was great pizza was hot and chicken cooked well x

Thank you to Ali who helped me out when I got lost late at night trying to find my hotel - helped me the whole way there - such a lovely guy and really appreciate it!

First time ordering definitely won’t be the last gorgeous food thanks guys

Good food, Good service as always..

Cold had to warm ig up in microwave

Chicken was as good if not better than KFC burger was very tasty and kids enjoyed the pizza

absolutely stunning food. best kebab I've had in a while the flavour was amazing and the chicken is way better than kfc. portion sizes are good. defo recommend this place 👌 🙂

Can’t fault them, always deliver on quality and customer service

Half my order was missing, I had to go collect the rest as the shop was really busy, when I got there it was dead. Shop did replace my burgers but the kebabs that were sat at home were freezing by the time we got to them.

Food not bad considering the wait

The chicken tenders oooohh THE ARE THE BEST! Better than kfc every time I'm hungry I always get some chicken strips from this place very good USA Chicken

Walked in here after searching for food as I'm spending the night locally and saw that they advertise 6 pieces of chicken for £9-80 snd I checked my bank account only to find out that they charged me £10-80 so where does this extra £1-00 charge cone from as ot can't be a card fee as tgey didn't say there was a fee. As for the food, chicken needs a little little bit more cooking time, the batter needs a bit more consistency too it to help it stick better and FAR LESS SALT...gave up as eating as too much salt ...bleerrrg It is called "False advertising" showing one price on the board upon entry and then charging another price at checkout!

Came in for some chicken strips. Fresh and tasty. Will be coming again.

My food was cold when it arrived, i ordered a garlic pizza , cheeseburger & chips and all of it came cold.

Food was cold even though the order was early. The food tasted like was like it was cooked hrs before it was delivered

Absolutely terrible. Ordered at 10pm and given Stale chicken. Extremely dry as must have been there all day. Do not recommend wasting your money on this.

lovely food,hot,early what can I say

The kebab was nasty and too chunky, I had 1 bite and couldn’t eat more. The chicken wings on the other hand were quite nice

not brillant Kebab was too salty not good at all

Decided to try the free choice pizza, it was pretty good. The pizza garlic bread was great as always.

The phone manor when calling them to request an update as the status of my order did not change until 9 ish I was concerned that I was not going to get my food. The person who answered the phone was rude and abrupt

I can’t say how late yet as I’m still waiting it’s 20 minutes so far

Rang the company and so late rang the company gave me so much grief and attitude saying I gave them the wrong address which I put in the right address no food delivered at all and now my son is starving I’m shocked and they call a good takeway absolutely a joke I’m fuming and wasted nearly 30 pound of my money which don’t go far at all now I only done this as a treat for my son bday meal which he decided to pick from here never again shocking big time so refund and no apologies going at all 😭

Came here after a night out as it was the only place with 5 star hygiene rating. Was very happy with the friendly service and great quality chicken. Best flavoured chicken nuggets i have had

Me and my son just went in at half 8 after a day down Cardiff. My boy wanted chicken strips and I had a donner kebab and both were hot and fresh. Served 10 mins later at the most and the guy who served us was really friendly. These guys will get you fed, and my boy is fussy and he loves their chicken so trust me, that's a seal of approval. Oh, and the donner was tip top.

Chip's not good. Spicy wings alright.

Beautiful food , super hot and fast delivery

The quality of food here seems better than their rivals around town. Delivery time is usually quite quick. Cheers all.

Food tasted greasy, I understand kebab meat can be greasy on a regular basis but the entire box was covered in a thin lining of it.Lettuce was soggy as anything and the kebab tasted as it wasn’t fresh.Fair to say for the price i paid ,I was expecting much better.

Excellent food quality. Highly recommended

I always order a delivery when I’m having my treat weekend and I have never been disappointed so far, always the minimum delivery time. Also I’ve been ordering from here for over 15 years

Didn’t get my food yet it says delivered. Last time i’ll be ordering here again.

Absolutely appalling I’ve visited USA chicken many of times but this time I went in there the staff was looking at me with horrible faces they had an awful attitude and the way they was looking at me was awful when the gave me my food they just chucked it on the counter they never gave me no servets no cutlery I had an an awful time

If your a believer that salad is more onion, than anything else, then it's amazing. The batter tasted like it was cooked in week old oil, v with literally only the feel of spice telling the difference between the mushrooms and Chicken batter. Spent £20 over half went in the bin.

On [date], I ordered food to be delivered to my apartment building, [Apartment Building Name]. The delivery driver, unfortunately, exhibited aggressive and rude behavior, which created an unpleasant situation. Upon arrival, he did not communicate effectively with the building security, leading to them refusing him entry. Instead of addressing the situation calmly, the driver resorted to shouting on the phone while waiting outside in the rain. Due to these circumstances, my food was left outside for an extended period, resulting in it being cold and inedible upon my eventual retrieval. I believe that had the driver communicated the issue more calmly, I would have promptly come down to collect my order and avoided any inconvenience. This experience has left me feeling uncomfortable and dissatisfied with the service provided

was frezzing and poorly wrapped was gutted

Delivery was late and food was cold as a result

Worst customer service I've ever seen was told my order was on its way . Called 25 mins later to be told , my order had just left , then was 3 minutes away .. then I said I will wait for a few more minutes but would need a refund . Was told there would be traffic , this was at midnight .. then shouted at and told my order was cancelled and get my money from just eat .. absolutely appauling

The food tastes good and arrived earlier than expected.

Delicious food 😋. USA number 1 shop in Newport. Highly recommended

Excellent hot food. Highly recommended

No ketchup no mayo and chicken was over cooked

My food took 2 and a half hours to come

The chips were hard and cold the cucumber tasted foisty.. The whole meal was cold so every bit got wasted which was a shame as it was 1st time we ordered from there.A waste of money which we couldnt really afford due to both having cancer and hardly eating as it is. Wont be ordering from there again.

Only took seven minutes to arrive. Amazing !!!!

20 minutes early great food as always

Ordered food at 7:20pm didn't arrive when they stated so rang them and they kept giving excuses over 2 hours later and still no show

Nice Doner and spicy chicken. Hit the spot!

Awww the spicy wings!!! Best in newport

Food tasted awful and the burger meal was cold

Was half hour late so arrived really cold as it was sat waiting for a driver to pick it up

Was really nice but Sauce was missing

Food was a bit cold. No sauce available with the wrap? I don’t understand that, it’s just dry without having sauce on it

The chicken wasn't very nice couldn't eat it The skin was dry an burnt to a crisp as if it had been cooked twice. The kebab was hard an not edible.

Order food and drink drink never turned up rang them they said be out never come after 40 mins ring back not good service

Pizza was near on cold chicken was undercooked and cold

Cookies from this place is amazing and the pizza was lovely always orders from here

Food gave me the runs almost immediately

Literally every item on the menu is delicious, and they're all really lovely people x especially Ali 💓 honestly my fave food get it every night out 😂 the fried chicken is like KFC but bigger portions, the pizza is lush the base isn't too thick that it's doughy or to thin that's it's really crispy, right amount of sauce so it's not drowning in it and the cheese is beautiful, the burgers are devine and the lamb kabab is to die for (would literally be my death row meal ngl) 100000/10

The driver should receive a raise asap

Food said delivered but we never got it , called restaurant but man on phone couldn’t speak English so no joy

Polite driver, food arived within 25 minutes when should of been an hour which was fab because i was hungry

Won't be ordering from here again. Asked for all the salad and they forgot it and no chilli sauce on my food as I'd asked. Too much garlic sauce on my food ruined it!

After reading reviews I was scared to order. But I can only tell. Best food I ever had. Loved every bit of it. Definitely recommend and will order again!

Not happy Left a note saying no lettuce but my wrap came covered in it had to bin it as I won't eat it after it's been touched by something I can't eat

Got my order wrong after waiting for an hour and a half lol

Missing things off my order and the stuff I did get was not correct, called them, they had a couldn’t care attitude and hung up on me first time, called again and told me that they’ll try and sort it out but there busy, I’ve never had a problem with them before, but this time it seemed like we’ve had you’re money now f#%k off

Ordered 2 kebabs one small chicken doner and chips, one lamb doner ant chips. Got both lamb (I dont eat lamb as im alergic) plus the large one was cold and chips was really soggy. When we phoned customer service was rude. Giving phone to one another, noone wanted to hear where is the problem. So my partner patiently waited until someone will actually speak with him. And he said that he want chicken donner and explained that i dont eat lamb. Than they say what they cant do that. And what they f**king busy, And manager will phone in 5min. (Yes that is exactly what they said)In 50min we havent received any phone call just delivery came over and dropped another kebab on the floor when my partner seen it he said we dont want it and asked for a refund driver just told him f**k off. After not being happy about not received phonecall and kebab on the floor. We phoned again to speak with the manager. (No manager in the store). We telling what we want our money back and hey again. No, we cant do.. you dint pay by card, you didnt pay by the app. So yes we are very very disappointed. Never again ordering from my used to be favorite kebab shop....

There was food missing from the order and the original order was delayed and arrived tepid at best

The food was warm not hot, I had a pot of garlic instead of gravy, but I was given the right drink. I have had better meals that's why I will order from them again.

Chips was mushy and cold Wrap was stone cold Garlic bread has no crispness to it just fell apart like dough Only thing I enjoyed was my can of Dr Pepper Would like a refund on this food disappointed

Lush burgers and came quicker than expected. Definitely order from them again

Where is it? Not normally waiting usually on time

The food was left outside in the cold and I had no idea how long it’s been outside for and the food is stone cold

Ordered a boxed kebab meal was full with different meats chips salad 2 pittas and garlic sauce still hot and was very tasty can't fault it great value for money

Very nice and tasty chicken, just like KFC's