Burger&Co. in Newport

Absolutely shocking if you are expecting a home delivery, waited 30mins before they decided to cancel my , I gave them the benefit of the doubt when they did it a few months back, now it's happened again

Had been really excited to try, when arrived there was 0 atmosphere, just dead silence. There was a guy behind the counter trying to hock up phlem, who seemed really confused that we had come in and wanted to order food. When we went to order they said they don't take card so we went to find a cash machine, the only one we could find charges you to use it. To be fair, we didn't really want to go back in there anyway so left. McDonald's it is

Wasn't welcome had attitude when asked for menu when we went to order he had a bit of an attitude and said we don't do card so we just walked out not best place

Absolutely love the food great value for money. The halloumi fries are one of my fave 😋 been here a few times and we've never been disappointed

I've ordered from Burger & Co regularly over recent months and I have to be honest, each time the food has arrived hot and fresh. I've sampled a few different items from their menu and I have found my favourite, which is the kickin burger with masala fries. I can't tell you how much I enjoy this meal. The food is always on time, although I accept that if I order when it's busy, it may arrive late, but this hasn't happened yet. I think my my waist size has increased a little since I started ordering from them, so I might have to eat from there a little less, but not yet... I'll wait for the chest pains. Thanks Burger & Co, keep up the good work.

Ordered on line. Delivery driver said he was outside and wasn’t. Called the restaurant and they hung up on me. Good never arrived. Avoid.

Got a paper menu through my door today, prices seemed decent for the style of restaurant. Went to order online and the prices are about 20-50% more compared to the menu I had just received. My order came to £9.65 according to the paper menu whereas online it was around £14. I called in and asked whether the online prices were incorrect and was told that the paper menu has the eating in prices and prices are up due to the cost of living. I feel miffed that a menu I just received is advertising incorrect prices.

Absolutely Pathetic 0 stars if I could. Came in at 10:35PM refused to be served although it said 11PM closing at outside of shop and online, Said to be due to 'Cleaning'

Best place for burgers when in Newport! Highly recommend the Lahori Tikka and the Buttermilky Goodness burgers - they never disappoint!

The burgers arrived charred, a shame, I've seen coals less dark than this burger

Witnessed Owner using very foul language towards staff. Poor staff management.

Staff are very rude, my delivery came late plus the food was cold tasted like it’s been re cooked after 3 days my milkshake was like baby vomit all tipped upside down would never recommend anyone to eat from here! The owner is so rude and disrespectful besides me complaining he addressed the fact I’m wrong unprofessional business

We orderd food an it was not cooked 2 our liking an it was cold we wasnt happy at all never going 2 eat from there again simply waste of money.

The peri wings are a bit anemic and the sauce is lacking my friend. Disappointed. The saving grace are 5/5 fries.

Don't bother with this place. just wasted £65.. requested multiple times not to over cook the burgers and guess what? they still did. no flavour barely any taste. cheap chilli sauce. how could someone go so wrong with burgers.

I'll just let the video speak for itself.

Ordered from here a few times and food is always spot on sometimes delivery can be a long wait but always worth it

First time I have ordered from this restaurant but omg delivery spot on as tracked the order ,driver very polite and the food I must say I can't ever remember eating a better burger forget the big boys have a class burger

Very very quiet when I visited on a Tuesday evening, the food was really very nice though but the young lady serving did not look very enthusiastic! However, really good value for money from a menu point of view

haven't ordered for 3 years, food was late and came cold...i even asked them not to bring cold fries if they are running late..they took 1 hour 15 mins ------------ Newport needs more places like this! Been here twice. Pros: Food has good flavour Ok portion sizes Fast service Cons. No cards?? Slightly pricey - But worth it

Very good food and service is also good, made my family feel very comfortable

Ordered food through their own website, food took over 2 hours to be delivered even though they are only 5 minutes away. Had to call multiple times and was promised it was on its way throughout. When the food finally arrived it was stone cold and stale. When called to complain staff and manager couldn't care less

Ordered food through their own website, food took over 2 hours to be delivered even though they are only 5 minutes away. Had to call multiple times and was promised it was on its way throughout. When the food finally arrived it was stone cold and stale. When called to complain staff and manager couldn't care less

Absolutely fuming 🤬 food was 3 hours late, half of it was missing customer service was disgusting and now they won't answer the phone so we out of pocket and still got no food NEVER ORDERING AGAIN

The staff were a bit awkward when dealing with us as customers - almost like they weren't used to speaking to people. Also, ordered two cans, handed over a fiver. Didn't really think anything of it and asked for some ketchup as well. Few seconds later I was handed 20p back. Two cans were £3.60 and two pots of ketchup were £1.20. 😭🤣 My own fault for not complaining OR handing them back, but I was actually speechless. (And it was my mates fiver.) Just a heads up - and c'mon, those prices are utterly ridiculous. However, to end on a positive, the £5 cheeseburger, chips and a can deal was pretty good. Just don't order ANYTHING else on top.

Very bad restaurant, Need to update their hours shut at 11 order placed at 9:40 cancel after 20 mins, over phone told they don't accept order after 9. ver warid shop

Best burger place I have ever been too , littearly waited outside for an hour this afternoon because I wanted a burger from there that much 10/10 reccomend !!

The food was awful…I ordered spicy sweet corn which was tinned sweetcorn mixed up in some sort of sauce, mash potato which was so funny I actually poured it down my sink (it was like soup!) and a halloumi burger (which was ok …not amazingly fresh but I could have eaten it at a push The delivery driver was lovely though and very polite…Just Eat have refunded me after I sent the pictures

Disappointing, I was really looking forward to the bbq bad boy burger but unfortunately burger was very bland and dry, I took a bite and spat it back out! There was a funny taste, something not right. Bbq wings edible but turned out to be a very expensive 6 wings and I'm still hungry.

Went to the restaurant with kids. Table and cutlery were unclean. When I ordered the food, I thought it was strange a restaurant was asking me to pay when ordering. Normally it's at the end. After having the meal, I understood that most people wouldn't want to pay after having the food. The burger was cold, the mash was microwaved instant mash from a packet (they hadn't even added salt), the wings were tiny. Keema nachos was old, dry Mincemeat on doritos that had been microwaved but still came cold. The only positive was the fries. The Fanta orange can was good too. Wouldn't bother ordering or going again.

Clean presentable food. Fries to die for & plenty of sauces. The place to go in Newport. Thank you.

Amazing food very nice will upload a photo later.

waited about 2 hours for food to be delivered at 23:25! Only to find after eating the majority of my burger and tipping out my chips onto the plate To salt them i found a fly amongst my chips! Stomach turning as I had already began eating my burger etc. Please avoid at all costs!! Absolutely disgusting!!!!

First time trying this place. I ordered a bbq burger meal. Didnt have an egg for the burger but they offered a replacement of my choice. Extra cheese and onion rings instead of the egg. Who needs a chicken period anyway. Presentation was amazing it looked better then the pictures. Was definitely no catfish. Everything tasted amazing and I would definitely recommend.

Good place to have a quick meal. Gourmet burger had a good selection of menu. Price to portion is great.

waited 40 mins for cold food. A drink was missing from one burger deal. And with create your own burger they missed out 3 fillings we ordered. Rubbish service.

tried this place as was recommended by family, in my opinion the prices were extortionate, fries were nice. However was told the burger was fresh from staff, it was a little on the chewy side. tomatoes were probably a day old judging by coulor and taste therefore 2 stars.

It's been 2 and a half hours and still haven't got my food. I called them up 30 minutes ago and the guy said it's on its way and hung up asap.

It took 1 hour and 20 minutes to deliver

Was unsure whether to order as the reviews weren't great, especially everyone saying the food is cold when delivered, so Instead I collected and it was still cold, burgers are dry didn't seem fresh, keema cheese fries are absolutely disgusting, looked nothing like the picture, very disappointed. Will not be ordering from here again.

Had a great burger from here, ordering online was easy and collected with no issues from store at the time advised- they kept our milkshakes in the fridge until we arrived.

Beef burger is ok , Lamb not tasty that much. However, while other restaurants accepting card payments only to help stop COVID-19 this place accept cash only!

Great value, decent sized portions, and very clean as well. Tidy little eatery in the heart of Newport, well worth a visit.

How can a burger place run out of burgers every time I order on Uber? But have some when I ring up and ask to order?

Delivery took 2 hours. Food was stone cold. Chicken was so dry, it was inedible. Beef Patty was tough and chewy. Paid extra for sweet potato fries that didn’t arrive. Milkshakes are really good, that’s about the only positive.

Burgers are stunning. However delivery leaves a lot to be desired. From time of ordering to delivery was 3 hours 10 mins, as you can imagine food was only tepid, had to put it in the microwave.Disappointing

Staff are kind food lovley drivers very slow always hour late! .

I often visit Newport and this is where I go if I'm after a decent burger meal. The Mediterranean burger with halloumi is delicious as are the keema fries. Generally all their fries are topnotch. The different types of wings are tasty too but the only thing I will say is they are a little small.

Decided to visit after nearly two years since last visit. Decided to go for the Big Man's Lamb Burger. Perfectly cooked and very tasty and a bit messy towards the end! Also ordered Loaded Keema Cheese Fries which was a perfect sliced blend of the chips, lamb mince , cheese and jalapeño . Not as spicy as I thought it would be but enjoyable. Impressed with cleanliness of restaurant and service received. Good value for money, will definitely visit again soon.

Loved the chicken burger and chilli sauce was amazing

I either give one or five stars - there's no middle ground. My daughter loves their biggest and I'm a massive fan of their BBQ burger meal. Fresh tastes, prompt service wig the only downside being, that they don't take card.

Burgers tasted rubbery and chicken inside the burger has no seasoning what so ever

Really great place to eat if your looking to eat best burgers in town and spend time with family and friends this is the place for you

Good food, fast service. Highly recommend the masala fries.

Ok by far the best burger's i have had. Quality of the meat was premium. The sauces make a perfect combination and the wings were juicy and full of flavour. The Gambino was stacked with 3 types of meet and meat was cooked perfect. Mission accomplished. The service is second to none. With a smile. Hats off the shezaad.

Not what I ordered an won't answer the phone

I don't know about the food as I ordered food for delivery which sooo bad. Delivery time was 40 mins and driver arrived after hour and half at my door, I sent the food back. They have worst delivery service. Worst take away and delivery service I've ever experienced in my life. Will never recommend specially for delivery and I'll never try this in my life again. 😟

Tasty but very greasy burgers. Just double check your orders - I ordered 3 burgers with 3 fries and got 1 fries... as I had left the store so hopefully they will double check orders in future...

Great burgers, big portions, really tasty food. The skin on fries are beautiful, finally a place where you get quality fries not just the frozen ones. Very reasonably priced to, paid £15 for 2 burgers, 1 large fries, 2 coke. Atmosphere was nice too. Highly recommended!

Popped to this place on a chance and I will be going back there. It's really well priced and the food is very tasty. I'd go to say it's better than GBK by a fair margin.

i honestly don't know what to say, place is disgusting food, the girl at front desk is miserable, the food is disgusting and over priced, and the one that makes it is an drug addict, no blessing on his hand. i wouldn't even give it a 1 star

Really unimpressed with this place. Neither the service or the food was up to standard.

After waiting well over an hour our food arrived cold .By burger bun looked like it had just done battle it was that overdone .Rang to say about how dissatisfied we were and got told I would have to wait another hour for a replacement.Really not good enough I was a regular customer and won’t be reordering

Great food, fast and friendly service. Would definitely recommend to all! Also, shoutout to the guy in charge of the music... Awesome playlist!

Lovdly staff but didn't have either veggie option available. Had nachos instead which were OK!

Literally the best most aesthetically pleasing burgers I’ve ever had in my life. Definitely recommend!

As always the food and service was ace!! Kids enjoyed the food too!! Food came out really quick and was spot on!!

We visited Burger & Co today with the family of 5 and ordered the following, Burj tower burger, skin on fries & sprite Kicking lamb burger, sticky fries & Diet Coke. Beef delux burger, sweet potato fries & water Peri peri chicken burger, onion rings, masala fries & water Halloumi pete, skin on fries, onion rings garlic bread & coke. Platter of all the spicy wings. Total £62.00 Everything above was cooked perfectly, especially the burgers, they were delicious and very big with generous portions of sides. (Choice of spicy sauces.) The service was also excellent, one young lady alone was taking orders and serving us, she was genuinely polite and professional from start to end. Very nice experience for the whole family. Food Hygiene Rating 5

Dirty disgusting place, no idea of hygiene here, flies and little bugs hovering around your food which you have to keep swatting so that they don't land on your food. The toilets are even worse, seems like they just don't care and just want your cash, which is the only currency they accept as they have no card option in the technological advanced society of today. To top it off on my last visit the ketchup exploded at such pressure that it went across the restaurant 8 feet or more, the only reason this happens is if they have mixed baking soda in there as a prank, I have read about ketchup exploding in restaurants where they refill bottles before they are empty but this was definitely tampered with, so what are they doing to your burgers in the kitchen. The staff were unapologetic and didn't seem to care, didn't even have enough wipes to offer me, after we left I drove past and could see that they were laughing. Well you have lost a regular customer and given that you're empty most of the time we visit. Avoid this dirty place, McDonalds is just down the road. I have put my clothes in the wash now and hope the stains come out, otherwise I will take them to a small claims court for my loss, I have photographed everything.

Very nice food, good prices. Eat in available. Only bad thing is CASH only business which is very strange in this modern world.

I ordered ‘The Full Gambino’ and skin-on fries via Deliveroo. The food arrived in 26 minutes and was exceptional. The burger had beef, chicken breast and lamb. I will definitely be ordering again.

Staff was good and the food was good..thank u

Orders the buttermilk chicken and the me I beef burger. Good fast service, fries were excellent, generously sized burgers, and tasty!! What more could you ask for. The staff were friendly and helpful

Tried to take my 2 children here after reading the good reviews. No burgers on the kids menu which I thought was a little strange, but the lady said she could do a Burger kids meal anyway. When I went to pay for it, she wanted to charge me for 2 adults meals. She couldn't understand why I wanted my kids to have kids meals not adults.

First time used, had delivery it was 15 minutes early. Arrived hot, cooked perfect and all the burgers amazing. Will use again and defentaly recommend. Very reasonable price for good size meals and loads of options for everyone.

If i could give no stars i would back of shop is dirty full of rubbish and grease on floor rats everywhere , staff are rude and disrespectful

The foods are great with reasonable price.. Love it

Lovely burger, fries and shake. Best I've had in Newport for sure.

Appalling service waited over 2hour for food then got fobbed off saying they are busy when it eventually turned up it was cold and not edable what a disgusting service

Ordered via Just Eat, arrived on time and was hot and fresh. The chicken burger and salad was really good would definitely order again

First time eating here. Burgers delicious very good price, relaxed atmosphere, staff very pleasant and helpful. Returning very soon.

I went for the Godfather burger which is with chipotle sauce, and had sweet potato fries. All delicious, highly recommend.

As far as burger joints go, this is my favourite. Miles better than all the others I've tried and probably the cheapest as well.

Great food friendly staff really good portion size and delicious

Very expensive Food was ok The orio milkshake was awesome!

This was our first visit to Burger & Co. I've already recommended it to several friends. The service was very efficient & the staff were friendly, the place itself was very modern and clean. The menu has such a good choice and the food was cooked fresh to order. We will definitely be back.

I was feeling like I wanted a giant burger and chips, and boy this place did not disappoint! The burger was delicious and well cooked (burger was slightly pink in the middle, as it should be). I will definitely be returning once I have worked off all the calories! *Edit: Definitely try the keema fries

The burgers are amazing and filling (the one's I've had so far). The atmosphere and deco was just brilliant. The service was good and polite. I just wish tidy business like this will get the clientele and exposure that it deserves.

Delicious food, alternative burgers and side order. Amazing spicy corn.

Top quality food, great atmosphere, great staff and they deliver! I can't believe this place isn't more popular than it is.

Ordered for the first time and it was lovely couldn't fault the food definitely will be eating here again. The staff were very friendly and polite to.

Unbelievably hot, burgers were rubbery and discusting. Extremely extremely hot and most of them had to be chucked away. What a waste of £85.In addition spoilt my granddaughters birthday. Never again.

Simple burger and chips with drinks - lots of options on menu but no bacon (turkey bacon instead). Good value, really tasty burger, nice chips; friendly counter service. I'm not a fan of the food on a chopping board style, chips in a pretentious metal basket - could have done with a few more chips but burgers were good size (8oz) and the are options for smaller and larger burgers too. We paid c.£7.50 each for meal with drink. They had two highchairs, ours was clean and easy to adjust. Brought an extra plate for toddler without question. Would happily return.

Ordered 2 burger meals 1 B&Co butterfly special 1 Lamb minted Both really tasty burgers but Butterfly burger was really good Definitely good value for money

It is worth a visit. Good food.

Stunning food, brilliant pricing and lovely staff

Fantastic burgers and love the sweet potato fries

Just finished my dinner. And boy it was worth it. I generally don't eat burgers at restaurants etc but this was fantastic to say least.definitely would recommend. oooooh nearly forgot the skin on fries, they we're amazing too.

Only the first time I was there. Ordered for takeaway. Took about 25 mins why minus 1 star. The food was great and the people were friendly and happy to help. Will definitely go there or order again.