GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 84 opinions finded in 2 websites

site_photo4

Nº 358 in 542 in Newport

Nº 8 of 12 American in Newport

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score

comment_iconOpinions

Absolutely disgusting. Not even worth 1 star. Food arrived over 1 hour late. Rang to track order, women absolutely clueless. Meat undercooked and a slobbery mess. Fries were stone cold. £35 worth of food ended up in the bin. Vile!

site_logo

Tayla Gerrish . 2024-10-18

MORE AT Google

Best Naga burger and naga wings

site_logo

Taslima Hussain . 2024-09-06

MORE AT Google

The burger was good. Very good value which is the best attribute of this restaurant. Extremely good value burger. The chips were a bit bland. The restaurant itself was empty and a bit uninspiring but I think I would return to try a different burger.

site_logo

William Byrne . 2024-08-25

MORE AT Google

They took the money for the food, but then denied ever receiving the order, when rung to ask where the food was I was rudely spoke to and hung up on!! Would not recommend.

site_logo

Terri Harris . 2024-08-09

MORE AT Google

When they get it right, I recommend this take out to anyone. Peri chips are really nice. Double chicken burger is massive and very good. The hash brown one is also great. Now eating the smash box and it is really very good! Only complaint is the occasional delay in arrival and the food then has been as if it's refried. However, I still keep coming back. Definitely try it once, you'll see what I mean. Very tasty.

site_logo

Robert Cross . 2024-07-21

MORE AT Google

Ordered two milkshakes from there at 9:15pm and they didn’t show until 10:10pm which is long for only two milkshakes and when they was delivered they was very watery and tasted like cat urine and when I rang them to complain about it the lady shown no care and given us instructions that was no use at all and was very cheeky on the phone. I will never order from This place again even for a can of coke

site_logo

Leeland Caruana . 2024-07-09

MORE AT Google

order for the very first time . naga box and chicken stack burger . naga burger has such an awfull smell that wasnt able to eat more than one bite . things other than burger such as strips, wings , fries are good but need improvement in burgers

site_logo

ilsa fuad . 2024-06-27

MORE AT Google

Disgusting, first time ordering, would not wish this experience on my worst enemy. For starters, the food was over 2hrs late and we were repeatedly lied to by customer service who obviously were clueless as to where it was. After actually calling the driver directly, he himself misinformed us of how long the food was to arrive. Somehow, when the food FINALLY arrived, it was worse than the service. The ‘smash burgers’ were cold, frozen patties with absolutely no flavour. The chips tasted like they were cooked 20 years ago and were drowned in the peri seasoning in one place. The milkshakes we ‘upgraded’ our drink to can only be described as milk. Please please please do not order from here ever.

site_logo

Charlie Tee . 2024-06-15

MORE AT Google

Very good food and nice and fresh,warm and waiting time was not long.

site_logo

kuba pros . 2024-06-07

MORE AT Google

Took about an hour to turn up, but was 1500% worth the wait burger was one of the best I’ve ever had, peri chips were on point & the buffalo wings were amazing, would highly highly recommend. First time buying from here and definitely will be ordering again very soon

site_logo

Cory Parfitt . 2024-06-03

MORE AT Google

Not even worth the 1 star nobody in the shop can understand a word I’m saying good over 40 mins late terrible service will never use again AVOID

site_logo

NICK WARD . 2024-05-31

MORE AT Google

It’s been a nice experience having that much good fresh halal food. I love travel from Chippenham for having these burgers. The prices are so reasonable really value to money deals.

site_logo

Afaq Ahmad . 2024-05-18

MORE AT Google

Reasonable and lovely halal food.

site_logo

Salman Mani . 2024-05-18

MORE AT Google

Ordered from here for the second time and I am not disappointed, we live in risca and the delivery is mega fast, food is always hot. There is no other place close by that is as nice as this place. Banging burgers and the dirty fries are amazing. This is my new go to for my weekend treats!! So glad I found it 🥰

site_logo

Chelsea Davies . 2024-05-17

MORE AT Google

Waited over 2hrs for food still not arrived, called restaurant adamant driver had delivered the food, told to ring back but now they won't t answer the phone.

site_logo

ARC 962 . 2024-05-17

MORE AT Google

The food was inedible I wouldn’t feed it to a dog. The burger was one big giant mess. The chilli bits were completely undercooked. Will never order was here again

site_logo

Nia Brickell . 2024-05-16

MORE AT Google

Don't order from here waited over a hour food arrived wrong order and it was cold do your self a favor go to do lishous behind sprinkles on Chepstow road

site_logo

Ammo Ali . 2024-05-11

MORE AT Google

Today I go the burger House.the food was very good and delicious 😋

site_logo

Ammar Khan . 2024-04-24

MORE AT Google

The Naga chicken burger is delicious. Especially the Naga sauce also other sauces are banging. Stuffs are friendly as well 👍🥰. Well done.

site_logo

Kulsuma Esrath . 2024-04-21

MORE AT Google

Foods vile, mayonnaise lumpy 🤮 they take cash for desserts but never actually send them out when calling up the attitude of the women is vile!! Take my advice & don’t bother!

site_logo

lucy jones . 2024-04-05

MORE AT Google

Terrible food, cold and nearly two hours wait. Worst tasting burger I’ve had. Chicken wings weren’t cooked. Chips were soggy. And the customer service was abysmal. Rang the restaurant to explain and they basically told me to do one. I’m not one to write reviews but hopefully this is a warning to others. Do not order from here!!!!

site_logo

cesare Cinotti . 2024-04-05

MORE AT Google

Lovely food and friendly staff. Thank you.

site_logo

Farhana A (Farhanaa1) . 2024-03-28

MORE AT Google

Amazing food, we sat inside to eat the burgers. The burgers were made with love and full of flavour.

site_logo

Mr Enigma . 2024-02-25

MORE AT Google

They just hung up the phone on me 😒

site_logo

Jey Jeyapalan . 2024-02-19

MORE AT Google

Mashallah, very nice food and service, definitely 10/10 service

site_logo

Squall 787 . 2024-02-16

MORE AT Google

Sat inside, spotlessly clean and very friendly staff atmosphere! Can't rate this place enough! Food is absolutely amazing and very reasonable!

site_logo

Ryan Payne (PaynieBoy123) . 2024-01-14

MORE AT Google

Ordered through Uber Eats. Delivery was 45 mins later than their latest estimate (almost 2 hours from time of order). Telephone number out of order to ring for update. Food was cold and tasteless.

site_logo

xMusicManDan . 2024-01-12

MORE AT Google

Ordered through Just Eat. I wasn't disappointed as the delivery was fairly quick and the food was really warm and tasty. I highly recommend their Smash Burgers!

site_logo

Imtiaz Begum . 2024-01-04

MORE AT Google

I walked in and ordered food. Staff was lovely and very accommodating. The food was very delicious and warm.

site_logo

Iqbal Ahmed . 2024-01-04

MORE AT Google

Great place, great food. My go to place, second order within a week!

site_logo

Aaisha I . 2024-01-03

MORE AT Google

Amazing food and even better service! My go to takeaway from now on!!

site_logo

Sbahat Iqbal . 2024-01-03

MORE AT Google

Great overall vibe and the food tastes so good.

site_logo

Faiza Faizy . 2023-12-29

MORE AT Google

Great place! Had a birthday party for the family here. It was amazing! Everyone enjoyed it!

site_logo

Saqib Forensics . 2023-12-28

MORE AT Google

Amazing experience everytime been coming here for a while best burger in Newport 👍🏼

site_logo

Faris Reaction’s . 2023-08-10

MORE AT Google

Tried here tonight for the first time, never again! Took a while getting here which was understandable being a weekend, delivery driver apologised for the wait but the burger meat both smelled and tasted like it was gone off! Literally had 1 bite and it went straight in the bin, waste of nearly £30🤦‍♂️

site_logo

Donald Jones . 2023-07-22

MORE AT Google

Ordered food over and hour ago and still hasn’t been delivered pretty sure it isn’t going to be either absolute joke!

site_logo

Mason Barsby . 2023-06-22

MORE AT Google

My husband enjoyed his burger & mine, however I could not eat my burger as due to burger sauce (allergy) this was not in the description of the item. Mac and Cheese burger (thought this would be wet enough without a sauce). Other burgers on the menu specified that it had burger or another type of sauce, so I assumed this one would not as made no mention. Burger house you really should list this, as this is an allergen. Completely ruined meal for me as all I could eat was the chips.

site_logo

Sara B . 2023-04-14

MORE AT Google

By far the best burger I have tasted, me and my partner love a burger and have tried alot and always been disappointed, but not this time I had the death by cheese burger and holy sh*t I couldn't believe the flavour and how perfectly cooked it was! Amazing!!!!!! Well done we are now your regulars

site_logo

Maria Marasco . 2023-04-11

MORE AT Google

Unfortunately, I had ordered from Burger House before and had no problems but tonight I was sent raw chicken. I am very disappointed in the level of care taken with my food. Hopefully I won’t get poorly from it.

site_logo

Phoebe Morgan . 2023-03-09

MORE AT Google

Affordable prices, underrated food and super friendly service. Naga wings in particular are one to try 🔥

site_logo

Abu-Bakr . 2023-02-13

MORE AT Google

Haven't even finished my food yet but this is the nicest burger place I have tried. Absolutely beautiful and fresh. And the BBQ wings what in the amazing?. If anyone likes wings try them. My new favourite restaurant by far. 10/10. Smashed it. 🥰

site_logo

Hell'sAngel . 2023-02-11

MORE AT Google

Absolutely gorgeous food! Amazing, best burger i have ever tasted.

site_logo

Marko Cassidy . 2023-01-13

MORE AT Google

Ordered from here when staying in a hotel, called for an update on my order I was told it was on the way and would be there very soon. I informed the guy I was waiting out side 20 minutes later the order was cancelled on Uber eats. He could have made the effort to call so I wasn’t outside all that time

site_logo

Tom G . 2023-01-04

MORE AT Google

Looked good then while eating it i noticed a weird taste, smelt my burger and it smelt like sick. So dissapointing

site_logo

ceri lewis . 2022-11-20

MORE AT Google

JHEEEEEEEEZ!!! This place is bussin boi! Had chicken burgers and chicken wings and they were insano style GG WP

site_logo

Lord HandsomeSwag . 2022-10-26

MORE AT Google

Had delivery from this place a few times, the chips are decent, nice and crispy, the burgers are proper nice! Juicy and tender, will definitely order from here again

site_logo

Joe Edwards . 2022-10-24

MORE AT Google

Quick service, the food always tastes fresh and cooked well It takes us 15 mins to get home and the food is still piping hot and tastes great

site_logo

Warda M . 2022-10-16

MORE AT Google

Over 45mins late delivering our order. Then the fries were forgotten. Another 30minutes later they're delivered by the most obnoxious and rude delivery driver. Absolutely will never be ordering here again. To top it off, food is less appetising than a cold Macdonald's that's 4 days old! I binned my burger after 2 mouthfuls. Avoid like the plague!

site_logo

Jasmine Chalk . 2022-10-03

MORE AT Google

Great burgers and great value for money. Would definitely go back if in the area again.

site_logo

Ash Kinchant . 2022-10-03

MORE AT Google

Ordered at 18:59 been about 2 hours called restaurant and looks like they forgot to put my order in called again to ask if it was still coming said it would be 10 minutes it's been 30, paying 4 pound for it to be delivered by someone on a mobility scooter or these guys are flipping burgers without fire either way wishing I ordered a kebab

site_logo

clock shot . 2022-08-27

MORE AT Google

loaded fries wouldn't fill a toddler. very soggy too.. works burger was okay but definitely burgers itself been reheated

site_logo

Gareth Fleet . 2022-08-05

MORE AT Google

Appalling service!! Ordered food well over an hour from time of delivery to give the Burger House extra time to deliver, and they failed abysmally to get the order out!! Just eat said 30 mins for delivery, but an hour and a half later, NO FOOD!! Kept receiving messages saying they were very busy!! Yeah, not busy preparing and delivering my food! Order from here if you're on a diet as you wont get any food delivered!! Cannot recommend at all!!

site_logo

Geoff . 2022-07-16

MORE AT Google

NEVER ORDERING AGAIN RECEIVED FRIES AND CHILLI BITES CRUSHED AND TO TOP IT OFF BURGER STINKS LIKE IF ITS ROTTEN. PEOPLE DON'T TRY UNLESS YOU WANT TO GET SICK THO

site_logo

Umar Jabbar . 2022-07-16

MORE AT Google

Absolutely stunning food we had a little mishap and they replaced the food and added a few extras in i highly recommend the burger house high quality food and high quality customer service will definitely be my new takeaway

site_logo

Olivia Bartholomew . 2022-06-28

MORE AT Google

Absolutely wonderful. Really nice burger and chips. Polite and friendly service . A must visit place

site_logo

Reshma Jacob . 2022-06-17

MORE AT Google

Chicken burger was great !! but the sides were very poor. The shake size wasn’t the biggest plus chocolate sauce really didn’t do any justice it tasted very cheap when mixed with Ferrero chocolate.

site_logo

I B . 2022-06-05

MORE AT Google

Family meal fantastic food really helpful staff

site_logo

Asim Ali . 2022-05-17

MORE AT Google

First time eating here and it was absolutely amazingg, the burger had the perfect chicken to sauce ratio and the fries were crispyy, very friendly staff, highly recommend 10/10 😍

site_logo

Rayhan Islam . 2022-05-13

MORE AT Google

Nice but wish they had more options just the same stuff

site_logo

Hussan Ali . 2022-05-12

MORE AT Google

Decent customer service however the food took 30 mins to arrive when we were told 10 mins. Double chicken burger was ok, but too much batter in my opinion. Ketchup and mayo weren’t available but we were offered other sauces.

site_logo

A L . 2022-05-01

MORE AT Google

Nice and clean restaurant, the staff are respectful and friendly, the most beautiful and the best, their manager Anas is someone who can not describe the taste of food. Count them ok. In the month of Ramadan, they gave water and dates for free. The comfortable seat deserves 10 stars, not 5 stars.I made my brother's birthday, and they didn't charge me any of the drinks for free Thank you very much 😋😋❤️🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿Newport. Wales Alhusseini 🇮🇶📿 انصح الجميع في زيارة هذا المطعم الرهيب طعم احترام نظافة

site_logo

Sajad Alhusseini . 2022-04-29

MORE AT Google

Tried upon recommendation. Good selection of burgers. Ordered the works burger, tasty with bot too much sauce. Beef patties were a little dry which is why i haven't given 5 stars. Although my sister in-law had the double chicken. That was definitely deserving of max stars. Freshly fired chicken, with a nice kick of spice and crispy batter. Sweet potato fries were lovely. House special fries are definitely worth the price. Would definitely visit again for the chicken burgers based on that.

site_logo

Mohammed Javaid . 2022-04-16

MORE AT Google

Food was amazing shout out to the chef🙌🏽

site_logo

Johnny Boy . 2022-04-07

MORE AT Google

Hi I got to say how lovely the staff are they go out the way to make sure you're ok and if you need anything.They are so polite.i enjoyed my food and my shake. thanks to all of you working at The burger house

site_logo

Ben S . 2022-04-06

MORE AT Google

Very friendly service and enjoyable. Great food as well!

site_logo

Monzur Ahmed . 2022-04-05

MORE AT Google

Good stuff! We had a leaflet through our door for this new place. I tend to ignore leaflets but attached to it was a nice genuine message from the owner, about their new venture. We ordered for the first time today. The food photos don't do it justice. The entire burger tasted very fresh and was cooked just right. Prices are good value. We also received the order 20minutes earlier than expected! Thank you, and I wish you all the best with your new business! RT

site_logo

Ricki T . 2022-04-02

MORE AT Google

Great food! There’s something for everyone from fresh burgers, wraps and wings. Highly recommend the honey wings. A must try for all foodies!

site_logo

Juned . 2022-04-02

MORE AT Google

Ordered triple burger, this was quite nice, the onion rings where out of a packet I paid £1.99 for 3 rings. I ordered chicken Strips £2.99 for 4 they were out of a packet & the size of my thumb two had such a small piece of chicken there was more bread crumb than chicken, the fries were tiny & greasy. the milk shake was watery and tiny. Didn't look like the menu at all very disappointed for £22

site_logo

Sarah Wilmott . 2022-04-02

MORE AT Google

Bangin food with a great choice menu. Very friendly staff. Nice decor. Great prices. Can't fault it in any way. Will definitely recommend and will most definitely return. Been there twice already. Awesome choice of drinks too, especially the mocktails. Hats off to the manager and everyone involved. Keep doing what you do. Bangin food!!!

site_logo

Mo Zee . 2022-04-02

MORE AT Google

The Food was brilliant personally for me it’s one of the best restaurants I’ve ever been at the staff and service was great they treat their customers well and the food was way better than I have ever expected I’d definitely recommend this place to others you won’t be disappointed.

site_logo

Kamil Uddin . 2022-04-01

MORE AT Google

What can I say. Tried them on their opening nite and the place was full to the rafters,but the boys their Smashed it and the food was bang on, I won't say anymore about the food, I'll let your taste buds do the talking, you've got to try to experience what I'm trying to say, What are you waiting for? Go, Go, Go.

site_logo

Luhud Mia . 2022-03-31

MORE AT Google

I would highly recommend this place! The food was absolutely delicious and very reasonably priced. The staff were very friendly and efficient, and the restaurant was very clean and stylish. Definitely my new favourite restaurant/takeaway and I will be coming back again soon!

site_logo

Jaya Ali . 2022-03-29

MORE AT Google

Similary restaurants in South Wales

restaurant_img
3.9

381 Opinions

location-icon95-96 Commercial Street, Newport NP20 1LU Wales
American
outdoor_seating_265003takeaway_265003delivery_265003

Absolutely shocking if you are expecting a home delivery, waited 30mins before they decided to cancel my , I gave them the benefit of the doubt when they did it a few months back, now it's happened again

restaurant_img
3.6

460 Opinions

location-icon28 Skinner St
American
outdoor_seating_101850takeaway_101850delivery_101850

Can’t fault them, always deliver on quality and customer service

restaurant_img
4.0

538 Opinions

location-icon2026 N. Coast Highway
American
outdoor_seating_102077takeaway_102077delivery_102077

After several days of hotel breakfast we decided to stop in here on our way out of town. Breakfast was as expected. The portions were large. Service was good. One difference from other breakfast places is you could get a piece of coffee cake instead of toast or biscuit with your meal and it was quite good. I ended up bringing it home because I was already too full after eating the other parts of my meal.

restaurant_img
4.0

441 Opinions

location-iconChepstow Road The Coldra Court Hotel, Newport NP18 2LX Wales
American
outdoor_seating_252139takeaway_252139delivery_252139

My partner and I went here for a nice meal out. I had the fish which was sole it was just awful with a white runny sauce and no taste. To be fair they offered me another dish, I had the lamb which was okay but both dishes had no seasoning and was tasteless. Not worth the extortionate prices that are charged

restaurant_img
4.3

291 Opinions

location-iconThe Celtic Manor Resort, Newport NP18 1HQ Wales
American
outdoor_seating_273149takeaway_273149delivery_273149

A relaxed ambience and attentive staff. Expectations were high with a £78 set menu (3 courses). We both had the pork belly to start which was very tasty and succulent. I had a sirloin and my husband a rump steak for main. These were very disappointing. The sirloin was extremely tough and chewy - almost inedible. I swapped for my husbands rump as this was less chewy but still far from an acceptable standard for the cost of the menu. Very poor quality meat - as it appeared to be cooked as requested (medium rare) - but so hard. My husband had the cheeseboard for dessert - nothing special, akin to what you’d pay £7/8 for in a pub. I had the pavlova which was very nice - but again, didn’t really reflect the cost. Overall a very disappointing experience. £185 for the two menus and two Heineken beers. Extortionate - hugely overpriced for the food served.