U.S.A Chicken in The Vale of Glamorgan

Chicken (other than the strips) was tasteless, oily, and tasted old. No communication at all, chips were cooked but tasted boiled rather than fried yet somehow were still oily 😭😭 delivery driver was sound though and they were on time as well so do with that what you will

Placed an order for food a few days ago and it was never delivered. Attempted to resolve it with the takeaway by phone and then going to the shop and nothing. Now pursuing a claim with my bank for fraud/theft.

Very disappointing food came looked raw was freezing I called bk to ask for fresh order they said send a wrap meal I said all the food is cold looks raw and then they said would do a full order tryed to call bck after 20 kins no answer so guess not getting food

Absolutely disgusting. Kebabs were hard & chewy. Myself husband & son couldn’t eat it all went in bin. Will never eat here again.

We ordered a pizza. But delicious 🍕. And can be ordered in 3 sizes. That's super handy. I'm just a small eater. If I'm in England again I will definitely come back.

They delivered our food with burnt burgers to the point it was uneatable, when we tried to phone them back up to talk to them about it they ended the phone as soon as we said they was burnt, and is not answering any more or our phone calls.

Last time I ever order from here. Last nite for the first time my order was right but came with my burger bun and chicken burnt to a crisp have taken photo wish could upload. The time b4 came with wrong can of pop no sauce no salad on burger or kebab and was cold and items missing b4 that to. Used to be my fav take away gone down hill fast.

Honestly despite poor reviews I've only had good experience with USA Chicken, with the rare times we order it the delivery guys are always within time and very kind. The only negative thing I would have to say is normally grease is shown sometimes on the packaging, but I've never had any chicken related food from them yet so I'm yet to review them on that.

Food is great when you catch them on a good day there Pizzas are my go 2. Friendly and welcoming

Ordered the house special kebab meal deal and margarita pizza for the kids, fodd was lovely and service was great. We are one happy family tonight

Give these zero if i could. Hands down the worst takeaway ive ever had in my 33 years on this earth. Asked for chilli sauce on my kebab and was given 'sweet chilli' not only that it was absolute drenched to the point the tray was full an the pitta was soggy an unedible, the kebab tasted vile and the chicken was so dry with just dodgy batter, was expecting breadcrums. Only thing i could eat was the chips binned the rest absolute waste of money!!!

Prompt delivery Chicken cooked just perfect with delicious coating and generous size portions, will definitely be ordering from here again.

I’ve been away at the Royal Navy for a few years seems to have changed owners but I can say 10 times better now 👍

Don't order from this place. I did last night hand had the driest chicken I've ever encountered, it aas disgusting, the chicken was drier than sand and gross only good thing was the skin was crispy but that's only becuase it was cooked to death and then double cooked again, disgusting place don't ever order from here

Deliveries take way too long, never answers the phone, will not be coming back.

***EDIT*** have improved the stars for USA chicken, new owners have seen great improvements, with food being cooked properly and far less problems with home delivery orders. Used to be a regular here but not anymore, way too many mistakes in orders recently, and chicken seems to be regularly undercooked with blood and raw chicken near the bones

Chicken nuggets can barely be called chicken nuggets when it’s just bloody batter. Kebab was dry. Only thing good was chips

Mozzarella sticks were really nice, so were the cookies. A bit confused as to what was going on with the burger, the container was covered in grease on the outside, the bun was upside down and also I ordered The Manhattan Burger to which It explained 3 X Quarter pounders and that was it...No cheese? No sauce? No salad? No options either as would I would paid more. Disappointing. Also the driver seemed a bit rude.

?? Chicken very dry!! Personal number no reply..if you go to shop your waiting ages to then see food microwaved?? Staff fab and friendly! And work hard . Best thing chips were fresh

The order took an hour to arrive and half the order was missing and the chicken had been over cooked and was barely edible. Despite calling 15 times for long periods… no answer: Sadly this is the last time we will use this company

This place has changed for the better. Was put off this place a while back. Tried it the other day, seems to he run by different people and is now pretty good

Not sure why the opening times are until 1pm when they cancel every order after 12pm. I was waiting for 20 minutes for my order to be confirmed so I called the shop for the guy to tell me they’re closing early and hung up the phone. Disgusting customer service. Will not be ordering again.

I used to avoid USA chicken as I had a bad experience w/ them about 2 years back. Decided to give them a try again one night as they were the only place open so late. Fair play, they have improved amazingly. They have become my go to takeaway now due to how consistent they are. Chips are perfect every time. Burgers are amazing and the kebabs are gorgeous.

Ordered an Extra Large Shish Kebab. Meat was so dry and chewy, not separated, salad piled all over, presentation was shocking but mainly the meat was so dry. Terrible. People that cook meat on a flame. Basics and a waste of my hard earned money.

We were in a massive rush and needed to order food to the train station to take it with us 😂 USA Chicken was one of the only places on Deliveroo with a short waiting time, so we ordered & I called them to make sure. They were great and up to the challenge of racing our train! Food came in time & it was lovely & hot 🥰 Thanks!

Great service recently had a new owner and food is lovely

Great food with fast delivery. Will be ordering again!

Very disappointed with the service, I ordered at 00:35 and my food never turned up till 2:20, my food was Luke warm, my burger was bone dry chips were all soggy, chicken nuggets were rock hard I didn’t even eat it I spent £25 on pretty much nothing waste of money will not be doing it again, I advise anyone do not spend your money here, awful place.

Ordered at 12.20 phoned at 1am got told 40 mins from order I’ve now been waiting 1 hour 15 mins and still no show of food

Food was fine and hot when arrived but the delivery time was a huge joke. Ordered after 11pm, estimated delivery time was 00:10-00:30 but no one showed up with our food till 1:10am. No one picked up the phone and there were no updates regarding this order. I have already lost my hope.

The best place for fast food is a very amazing thing.

Awful !wice I have ordered from this place twice I have i recived my food and still be charged, just awful kept being told the manager was away so I couldn't get a refund, never order from this place

Usually ok...but last night ordered 2 kebabs to be delivered at 11pm but they came at 9.30pm.????...both were unedible due to being rock hard and no where near chewable ..not even my dog wanted it disgusting never again...gone downhill rapidly in last few months...don't waste your money guys

Still waiting for them to deliver missing items! Absolute Joke of a place

Been waiting for over an hour and a half for £12 order. Time is currently 1:20am and still waiting . Poor service

Just bought a chicken fillet burger meal from here and i gotta say that was one of, if not the best takeaway chicken burger I've had, allot of other local takeaways use this naff processed chicken fillet but these ones were just so good definitely recommend and very friendly staff

Haven't been for ages, but there's new owners now and the food was spot on. Had a double cheeseburger and fries and a piece of chicken and it was all gorgeous tbf. Will definitely be going back this time.

Unhygienic food , dnt trouble ur health.

He's so cool I always order from him because I liked him so much

Absolutely disgusting behaviour from this place! Ordered food to be told an hour wait!! Two hours later an still waiting.. clearly isn't turning up since I rang twice to be told its on its way!!!!! I will be getting a full refund!!! Don't waste your time or money

Although the food arrived quite quickly it was expensive compared to a similar order at our usual restaurant and when it arrived it was hot but very dry indicating that it wasn't freshly cooked but had either been kept hot for too long or maybe overcooked

Although the food arrived quite quickly it was expensive compared to a similar order at our usual restaurant and when it arrived it was hot but very dry indicating that it wasn't freshly cooked but had either been kept hot for too long or maybe overcooked. This is sad, we had high hopes for a nice meal

Ordered a Chicken and Mushroom Pizza via Deliveroo. Was pretty late at night, not many other places were even open and fair play to them they got it out to me nice and quick, fresh. Highly recommend the Pizzas!

Bad attitude and really bad food would not recommend to anybody

Excellent service, great staff, food is always fresh and hot. Highly recommend.

Food was nice as kebabs go. Will stop by again on route from the pub 🙂

Chicken was still raw in the middle and still had blood inside of it

Terrible food, and terrible service. I ordered chicken kebabs and chips for three and everything went straight in the bin as it was inedible and disgusting. Such a waste of money. Food was stale as if it had been cooked the day before and left out all night.

We got a huge portion of kebab. Amazing service.

Had a kebab, not the best, meat was horrible and dry.

Just has my food prepared the gentlemen in there were very kind and helpful and gave a fast service will defiantly use them again x

The wings are either left under heated lights all day or refried or both. Not good at all. The chicken thigh was as dry as my jokes. The fish allegedly cod, tasted like a giant middle fish finger. Why did the chicken cross the road? To get the hell away from USA chicken. You know when your ordering from a dodgy takeaway when they claim to be under new management 10 times a year on just eat, just so they can wipe away all the bad reviews. Happy to talk to management about how you can improve your food. Give me a call.

I haven't ordered from USA Chicken for about 10 years due to bad experience previously, but since its been under new management, the quality of food food has massively improved, Kebabs ard chicken ard delicious & delivered really quickly & hot! Fair dues. 5 STAR QUALITY 👍

Best chicken around at the moment 👌

Food took an hour and a half to arrive. Both orders wrong. Unacceltable

If I could choose lower rating I would! Absolutly shocking service. Waited near enough 2 hours just for a chicken wrap! Rang the store and the guy on the phone gave me nothing but attitude. Will not be ordering from there again.

Do not order from USA Chicken in Barry. My partner ordered a chicken wrap last night and once she bit into the wrap she found a 20p piece in which she nearly choked. The matter has been reported to the local environmental health department. They need to be closed down and from the other reviews on their Facebook page action needs to be taken.

Beautiful chicken dippers as they're not just chicken nuggets they're boneless chicken pieces seasoned well and done really nice

Awesome burgers and friendly staff

Great place for a takeaway chicken fantastic

Chicken burgers and kebabs are amazing

Pizza and spicey chicken wings nice good kebabs and burgers great friendly service

Ordered lamb kebab just before close, it was beautiful, no grease and I don't normally do kebab. Salad was lovely a fresh . Will definitely order again

Gorgeous food. Excellent prices. Always a stickler for food hygiene and their food is always fresh and cooked properly. One of the best Kebabs I've ever had. Staff are great too. Only negative is they don't have a card machine.

Absolutely amazing food good price highly recommend

Always great chicken from here.

Shocking.... chicken burger dryer than uncooked rice. Service was rubbish. Not going back again. Let alone they had nothing left apart from the dry chicken.

The food is good quality. The late service helps when I'm hungry on the way home

It was late and obviously can't read other comments simple jobs but still can't do it not the first time

The chicken fillet burgers are very nice and the chips are too, however I hate ordering from USA Chicken because of one person who delivers who is very disrespectful. She does not speak or smile and stands there on her phone waiting for you to give her money. She will not check if you give her the right amount and will walk off without a word and won't give you any change (happened on two occasions!!!) Sort her out or I won't carry on ordering from you.

I love this place for there fillet chicken burgers !!! But there is a girl that works for them that's delivers my food all the time and she is SOOO disrespectful .. Many times she has not even spoke .. And refused to give me change and stood there on her phone and has not even looked at me -.- !! Please sort her out .. Because she is really putting me off from ordering from you

Food not to serving standards at all. Looked like it had been heated up from the day before. Called them and was given instant attitude. Would avoid at all cost. Especially if you don't want to fall ill!!