Urban Fresh Burgers & Fries - Herten Triangle in Doncaster

This place never fails to satisfy. Great food every time. Never had a poor experience here.

Normally this place is awesome. Great portions and reasonable prices. My only complaint is the regular fries we received was not even half the bag. It was FAR less than a regular portion. I can only imagine these were the last of the current cooked batch? Need consistency with this, if not. Me and my wife normally share a portion but this was barely enough for one person. Shocking really. Burger was spot on. Really disappointed this time around.

Our food was hot, fresh and delicious as always!

Food cold and missing items, reported to just eat who said they couldn’t issue a refund, absolutely love paying for items i haven’t received.

Came with here with a peanut allergy and was served by Jacob who told me everything I needed to know. Never felt so reassured eating somewhere before. Food was incredible, cooked to order with fresh ingredients, service just as good. Best burger I’ve had in ages

Great food, server Zara was exquisite and so polite.

Whether it's popping in for a milkshake on the way home (FYI its a massive detour, but worth it) after on evenings activities at the DGLAM, or popping in for a delicious lunch, we have never been disappointed. Delicious, crispy, well seasoned fries, burgers that are cooked to perfection, and fall apart slightly faster than you can eat them, which is how it should be. The biggest problem is being tempted to go so often it becomes commonplace.

Great team and service, food was top quality

Quality burger if a little on the expensive side, but nice to offer smaller sizes of burgers.

very good burgers, my picky eater ate the whole burger, large fries are huge. Service by Brenda highest level, cheers

Great service 10/10 love the food and service was spectacular especially from a young charming gentleman harry cooper💯💯😎highly recommended

We stumbled upon this place after visiting Doncaster Dome and looking for somewhere to take our 4 year old for his birthday dinner. And, wow, what a fantastic find! The best burger I’ve ever had, freshly cooked to however you like it. Portions of chips are huge. My kids loved the refillable drinks with 100+ choices and the milkshakes were to die for. Not only that the staff were so friendly, a HUGE shout out to Russell who served us, he absolutely spoilt our two kids and was such a lovely man. We had such a great experience, despite living 30 minutes away we’ve all decided we’re not going to any other burger places again. If I could give this place 100 out of 10 I would. Thanks Russell and all the staff for a great time.

Everything went smoothly. No complaints

Can't speak to food. Only had milkshakes - regular Bischoff & regular cherry/banana mix . The cherry banana had a slightly artificial taste. But was thick & creamy. Staff were happy & helpful/pleasant. Location was clean. Tables were cleared immediately. Light & airy inside.

Amazing and beautiful burger ever

Chips freezing not cold freezing

I would definitely recommend this as a fantastic place to get a freshly prepared burger meal. My son gave it, not just a thumbs up, but an all 5 up. So it must have been good, whatever that is 🤭. I assumed he was high five-ing the best burger he'd eaten. The staff were all very friendly and helpful. I've eaten here twice now and 100% will be coming back. My advice, if there are a couple of you getting chips, get a large and share. The atmosphere is relaxed and spacious. Its really nice...give it a go. Treat it as a meal out.

One burger was missing ,one was cold

The milkshake was spilt every were half of it left the burgers were both cold burnt buns not put together properly at all the chips were cold very unhappy with my ordered would not recommend food from here.

Great food, great venue. Staff would rather be anywhere else

Far better than other fast food burger places. Really fresh burgers, love that you can build with as little or as much as you like. Chips are amazing, but really big portions. A small bag was easily enough for 2 people. Always very clean and staff are very friendly.

Food is always incredible here but think its over priced it cost me and my son nearly £30 for 2 burgers 1 chips and drinks! Staff are always so friendly and restaurant is clean

missing items how hard is it to check a order and food freezing 🥶 not happy

Always great service and food was delicious too.

A great place I enjoyed the food. However a burger bar is just a burger bar,as fancy as you can make a place or it's products sometimes you just feel like it's all dress up. I had no issues with the time I spent here at all, it just seemed to be trying to hard to be something special. The staff were amazing though and were enjoying the interactions with customers which can be a rare treat in places like this. So overall a great place to go but all the bells and whistles did nothing extra for me.

Was ok. Just wanted a bunless burger but they made it into a full salad. A nice touch but I just wanted the cheese and burger. Haha. Chips were a bit soggy this time. Not normally soggy. Cheese sauce good and mozzarella dippers lovely.

Went in on a whim and was throughly pleased with the overall experience. Good price for very tasty freshly made burgers and chips. I had beef, mrs had Chicken and both were excellent. Portion of chips was really good. Will definitely be coming back again

Ordered burgers and fries and chees sauce got NO BUrgers ! Called urban burger and the response was the driver must have had them! Absolutely disgusting response my kids are bouncing and I’m left trying to justify this abborent discard thanks urban burger

Great burger. All in take out packaging.

As an American visiting Doncaster, I had the pleasure of dining at what I can confidently say is the best burger joint I’ve encountered in the United Kingdom. The food was phenomenal, and the burger I had was beyond amazing—truly a memorable culinary experience. What stood out even more was the exceptional service. The owner of the chain personally went from table to table, checking in with each guest to ensure everything was to their satisfaction. It's rare to see such personalized attention in chain restaurants, and it really made the experience special. Whether you're traveling for business, like myself, or looking for a great spot to celebrate a special occasion with family, I highly recommend this place. The combination of incredible food and attentive service makes it a must-visit.

"I can't believe we haven't been here until today 😋😶‍🌫️" We popped in today on our way home, we had heard they do a decent veggie burger 🍔😀 so thought "let's give it a go" 😋 we both had a sml burger, picked our toppings, got a large paprika fries 🍟 to share (plenty!) and a refill drink. It came to just under £20 for us both. The burger and paprika fries 🍟🤤 were very good, one of the best veggie burgers I've had in a while, and I only added tomato 🍅, gherkin, Tomato and mustard sauce 🤩 The stores dining area was immaculate in terms of cleanliness! The lad in there was all over it! 💪💪💪🤩 Staff were friendly and the service was quick and easy. Massive range of refill flavours on the drinks machine. I can't wait to visit again 🍔🍟🤤🤩

Chicken burger was really nice, a change to beef but served the same. Chips ordered with paprika but came extra salty and we're really unedible, sadly they were binned. I was happy with my burger and thoroughly enjoyed, was too much hassle to complain about the chips as im deaf. Still, this is the first and only disappointment at Urban. Recommend visiting

Really nice chicken salad. Lots in the bowl. Milkshake was amazing !!!

Really liking the burger bowl at the moment

ten minutes late but understandable as saturday night and euros were on, food was still hot and came perfect

Driver coudlnt find adress, quantity of food for price is a joke

fantastic food and spectacular delivery time.

It was ok. Nothing to write home about (little to justify the price either).

it took ages to come, the chips were missing and there was no cheese on any of the burgers

Great food, fast and easy collection.

No notification to say when food was ready until I'd actually picked up food 1 hour after collection time was confirmed via website.

Found this place as I was searching for a good burger near the hotel we were staying in. The menu (and look of the place) was very much like Five Guys, but I would say that this place is much better! I got the regular (double) cheese burger with some of the included toppings (nice to see some original options like pepper and coleslaw!). The meat was tasty and juicy and it was nice to see that the grilled onion was actually cooked (unlike their competitors!) The fries were very nice too, and the two of us shared the regular portion and that was plenty. There was an issue with my wife's burger as they added onion instead of mushroom, but I mentioned it to them and they were very polite and apologised and cooked a replacement burger immediately. We both got milkshakes to take away with us which were also very nice. They were very very thick and had good flavour. Although unlike their competitor they use syrups for flavourings instead of real fruit etc. But still very good and I would buy one next time we visit. Overall we had a lovely meal here with quality food and would definitely come back. (The prices are also cheaper than their competitors!)

Found this place as I was searching for a good burger near the hotel we were staying in. The menu (and look of the place) was very much like Five Guys, but I would say that this place is much better! I got the regular (double) cheese burger with some of the included toppings (nice to see some original options like pepper and coleslaw!). The meat was tasty and juicy and it was nice to see that the grilled onion was actually cooked (unlike their competitors!) The fries were very nice too, and the two of us shared the regular portion and that was plenty. There was an issue with my wife's burger as they added onion instead of mushroom, but I mentioned it to them and they were very polite and apologised and cooked a replacement burger immediately. We both got milkshakes to take away with us which were also very nice. They were very very thick and had good flavour. Although unlike their competitor they use syrups for flavourings instead of real fruit etc. But still very good and I would buy one next time we visit. Overall we had a lovely meal here with quality food and would definitely come back. (The prices are also cheaper than their competitors!)

Tasty burgers, come wrapped in foil so they stay warm, highly recommend trying it. Thanks

The taste of a fresh burger is unparalleled and Urban knows exactly how to make it. It’s been my favourite since I moved to Doncaster and every time I have family or friends visiting me, it’s the perfect place to take them to.

Well organised. Friendly staff. Quality food.

Ordered a veggie cheeseburger and it came without cheese

mozzarella sticks and onion rings were cold but shakes were good

was sent to wrong address but driver did come to correct address after a phone call

When we got the food the bread was soggy and the some out chicken wasn’t cooked all the way we had to order for somewhere else as it wasn’t upto scratch I want a refund with this as I paid over 40 for the food in total I’ve booked in to the doctors as my belly is still not right with the quality

Food came cold and the drinks were missing tried contacting the place direct they were closed who delivers the food without drinks they paid for

Brenda was very helpful food good on visiting today for a 10th birthday food

Naz was lovely and provided great service!

Food was cold and late. The salsa dip for the mozzarella sticks had leaked in the bag and to top things off there was a piece of plastic in the cheeseburger

The food arrived literally completely cold. The food was later than expected and clearly they had been waiting to pick up multiple orders at similar times. The burgers we ordered were also wrong (wrong toppings) they were covered in jalapeños which made the meal less enjoyable. We usually love Urban but this one was not good on both counts.

Staff are friendly and the burgers are great.

Best burgers in the area, proper staff who really do care. As an oldie my only quibble is sometimes the music is a bit loud

Got my order completely wrong, but I soon rectified it. Foo delicious, best burger by far and paprika chips are amazing! Superb selection of drinks too.

Offer stated “spend over £15 and get free mozzarella dippers” so I spent a few pounds more to make it £15 and I did not receive my free item 😒

Great service from Danny. Highly recommended!!

The chips were not just cold but freezing and hard and very dry and the chicken in the bunless burger was also freezing very disappointing as I had assured friends it was a good place to eat!

wrong items burger came with cheese and im.alergic

Delivery guy was lovely food was cold, soggy and creasy not a happy customer

no cheese sauce, one was a chicken burger and we didn't order that. what a mess

Over ten pound for a soggy burger and you don’t get fries. Absolute ripoff, burger not worth a tenner, then they want just short of £4 for chips.

Coca-Cola missing from my order. Restaurant states unlimited mix ins for milkshakes but you can only choose 3. Comments ignored asking for the extras and no option to add cream like in the restaurant itself. No straw provided for milkshake. Mozzarella sticks were cold. Chicken burger was nice but far too expensive for just that by itself and not quite worth the money. Disappointing.

Didn’t receive milkshake or drinks left with just food

Very tasty burgers & fries. Similar to a particularly Famous Inventive Very Excellent, Gastronomic Unctuous Yummy Seller of burgers & fries. Except these guys don't have hot dogs and you can get cheesy chips. Highly recommended!

Put no sauce or lettuce on chicken burger so it was dry.

food amazing and still hot and delivery was on time

Very much like Five Guys and would rate it similarly in terms of food quality and taste. They offer mixed milkshake flavours which I think is really cool and they actually make them nice and thick :) Staff are great, no matter who serves, always jokey and talkative. Prices are also very fair considering how much e.g. maccies is charging now. And of course its next to the lovely lakeside so you can go on a nice walk after you meal :)

I don’t know what has been changed with the chips; but they are awful! They are so dry…insanely bad!

Really appreciated the lovely gent called Andy who worked front of house today for bringing over a complimentary milk shake after overhearing it was our son’s birthday on our way in! We will be returning again. The food was delicious!

Fantastic as always. Absolutely love the burgers

Bacon was missed off all the burgers we ordered it on. Disappointing.

Long delivery time. Food was cold. Milkshake did not have Maltesers in.

Lovely experience. Greeted at the door and shown where to order and collect. Place was spotless. Food was great and had a milkshake which was lovely. Had burgers and a chicken burger which were freshly cooked and made to our requirements. A large fries to share between 4 of us which was enough. Will definitely go back.

Absolutely amazing! Wish i had tipped the driver he was lovely! X

Food was fantastic as usual and super filling!

Food delivered stone cold. You should NOT have to microwave a 30 quid meal for 2 before you can try and eat it. Delivery time kept increasing after the order was placed due to 'driver being told' and the driver actually doing nothing! Said this before but this time I mean it- Will not be using URBAN BURGER again due to the unreliable delivery method they employ. If you cant implement it, don't advertise it!!!

Absolutely authentic taste loved it will definitely be going again soon

That’s was a large order for 7 people. I came to collect and it was ready to go. Everything was still hot, fresh, well labelled and correct. Thanks for such an easy transaction and a nice lunch :)

Food was stone cold and had items missing.

I had a stomach upset after eating it and was up all night throwing up.

Was given grilled onions instead of grilled mushrooms which I dislike.

I ordered a cheese burger with toppings and sauce but you sent a plain cheese burger, not a single topping and no sauce. How is that possible when it’s clearly printed on the receipt! Also the cheese sauce was so hard that no chips were getting dipped. The halloumi fries were also cold, hard and rubbery..not edible! Very disappointed and a huge waste of £57 and a Mother’s Day treat ruined.

Being a vegetarian it is so nice to get a meat free burger cooked to perfection, and everything that they serve your food in is I believe 100% recyclable, with collection points as you go out of urban burger. I think the drinks are a little bit expensive but that will be due to unlimited refills, which can work out more reasonable if you drink a gallon at the time. 🥴🤣The disabled parking was was excellent except for inconsiderate drivers that was just they parking in disabled bays, was just pulling in to get out pick up food and I assume taking it home definitely there is ample parking for the physically fit, not good at all but you cannot educate idiots they just don't care.

ordered from here and every single time they get the order wrong or forget something and blame just eat when it’s never just eats fault, honestly a joke at this point and food is cold

The greatest burgers and fries on earth! Thanks guys.

Food was warm. Don't mind but then who delivers a milkshake on its side??.. it was everywhere..

Food was cold when arrived, and very poor quality. Was expecting more for the price. Definitely first and last time ordering!

Worst burger I've ever had I've always gone to Urban Burger on Wheatley Hall Rd, and the burgers were delicious, so I thought this one would be the same. Boy, was I wrong. The taste was awful and the beef burger was as thin as a piece of paper. I wouldn't recommend eating here. I will never return here to eat again🤮

Excellent place, burger was very tasty, really like the wifer range of sauces than similar restaurants. Milkshake was also very good. Will definitely return

Got my food, took it to burger king then to besseccar. My food is now cold

Quite simply brilliant! Andy, Russell and the rest of the team were absolutely spot on. Top notch customer service…the burgers were epic. This is great quality food at very reasonable prices. Large fries at £3.95 were more than enough to share between 2 adults and one 10 year old boy (that eats like a horse). Good stuff team…we will visit again when over from Lincoln. Lincoln branch required - pretty please 👍

An excellent dining experience! First time here and they didn’t disappoint. We were greeted by a lovely member of staff who accompanied us to the order section and explained the process. The food was delicious, well cooked and hot. Excellent choice of toppings at no extra charge. The place is spotless as are the toilets which I find is a good indicator of general cleanliness! The tables were quickly checked and cleaned after diners departed and there was no food on the floor under tables. Overall highly recommended.

Really good burger and amazing fries. Order exactly what you want and get exactly what you paid for.

First time visiting after an event at the dome over the road and this is now our favourite burger place. Food was delicious, hot and we didn't have to wait. The fries were crispy and cooked in healthy nut oil and we love the choice that coke freestyle gives you. We opted for a mini shake each after with various concoctions and they were fantastic, I wish I'd have gone for the bigger one. Staff were also friendly even when I asked a dumb question about the milkshake mix. I'd love to see them open one closer to us but next time we are in Doncaster we'll definitely be there.

Excellent hot tasty burgers and fries! Friendly delivery driver. Thanks so much Urban lakeside. Keep up the great work!

This has got to be the best restaurant around, not only is the food fresh; cooked perfectly in full view of you and with excellent topping choices and served with the best Paprika fries ever but the whole eating out experience is made better with the friendly staff (Brenda, Dan and Co) who make you feel so welcome and take time to have a chat with you. We go there often and I can’t fault a single member of the team. Would highly recommend paying this Urban a visit if you haven’t been before as I do not believe you will be disappointed.