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3.5

Based on 3.941 opinions finded in 4 websites

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Nº 644 in 986 in Sefton

Nº 24 of 50 Pizza & Pasta in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..roundchickencheesespicysaladpizzacorngarliccookedlettucebunburntfriedmustcheesynuggets

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This is a bad restaurant no matter what you order they won’t bring it they’ll rob your money

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Ethan . 2024-10-11

MORE AT Just Eat

food said it was delivered called the restaurant to be told its on its way 25 mins later arrives stone cold! so called the restaurant they apologised said they would redeliver another hour passes still nothing so rang the restaurant 25-30 times and just kept getting buttoned at this point I jumped in my car and went down to the restaurant and was told the manager had told them not to redeliver the food! they made me a fresh batch whilst at the store never again will I order bad customer service

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robert . 2024-10-11

MORE AT Just Eat

Waited over 2 hours for our food, rang several times and when they did eventually answer someone said the food will be with us then put the phone down and wouldn’t answer the phone again

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Keri . 2024-10-11

MORE AT Just Eat

Food is always hot & fresh and the staff & owner really are the nicest kindest people ever!

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Y B . 2024-09-25

MORE AT Google

We ordered a make your own pizza only to be called and told they never gad modt if the toppings. We changed it and when it finally arrived the whole older was called. The chips, chicken burger, pizza snd piece chicken. Will never order again

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kellie . 2024-09-03

MORE AT Just Eat

Order was wrong but was then sorted within 20 mins. Thank you

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John . 2024-08-31

MORE AT Just Eat

sent the food back, food was freezing poor delivery guy had to deliver to 6 houses before us.. SHOCKING...

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Nikki . 2024-08-13

MORE AT Just Eat

The food was absolutely disgusting cold chips for soggy as well and the chicken wrap and the chicken burger with absolutely stone cold I won’t recommend to anyone absolutely awful

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Gary . 2024-08-13

MORE AT Just Eat

You can always rely on this place, my go to really. Grub always hot and top quality,

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Paul . 2024-07-29

MORE AT Just Eat

Left food on floor outside house and called to tell is it was there. Went outside and driver not even decentcy to wait. Very poor

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Stephen . 2024-07-23

MORE AT Just Eat

Surprisingly nice and arrived on time

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Kieran . 2024-07-21

MORE AT Just Eat

There is new fashion in this place. People there have specjal gift to give you overcook food and cold at the same time

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Przemyslaw . 2024-07-13

MORE AT Just Eat

Had their pizza meal deal with 2 drinks and 2 chips on for £12.99. The person sitting in the counter was extremely nice, we asked if we could replace drinks with some wings but he gave us some complementary wings for free. The Taste was out of this world, Pizza much better than these dominos and Pizza hut. I am so happy i found this place, their fries tastes just like mcdonalds price. Worth a shot, def try this takeout , you will not regret it :)

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zohak Sarfraz . 2024-07-12

MORE AT Google

Blue Star Pizza Place epitomizes the criteria Michelin seeks: exceptional quality, unwavering consistency, and a distinctive dining experience. The dedication to sourcing the finest ingredients, the precision in every step of preparation, and the innovative approach to pizza-making distinguish Blue Star from typical pizzerias. Each pizza is a culinary masterpiece, a testament to the chefs’ skill and passion. Give the Star a Michelin star, not a Michelin man a Michelin star, diving experience.

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Andrew . 2024-07-06

MORE AT Just Eat

chicken was not cooked was all pink not happy at all

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Barry . 2024-07-04

MORE AT Just Eat

Late, feller came to my addy and then said “ is this your order ?” With a different address….. food was freezing and inedible. Thanks very much!

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Dale . 2024-07-03

MORE AT Just Eat

Delivery time was good but quality of food was not. The loaded fries were cold the cheese was not melted out all. You expect loaded fries to have melted cheese. The chicken I ordered was dry very also

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Richard . 2024-06-29

MORE AT Just Eat

Food was delicious but it took over 2 hours from the time of ordering to arrive.

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Ste . 2024-06-28

MORE AT Just Eat

enjoyed the food. order was a bit delayed on requested time but they kept us informed so that was good

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Pete . 2024-06-22

MORE AT Just Eat

Missing a portion of chips & drink- pizza & chips where cold and bland.

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Sammy . 2024-06-16

MORE AT Just Eat

The staff were nice and the food tsted good.

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pig pizza . 2024-06-07

MORE AT Google

couldn't eat the sizzler burger and bbq pizza was missing pepperoni as requested, majorly low standard compared to previous visits !

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leon . 2024-06-01

MORE AT Just Eat

Food was lovely. Shame we never received our drinks

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paula . 2024-06-01

MORE AT Just Eat

Ordered 2 loaded box meals arrived with loads of time well before delivery said should arrive but when opening the meal only had 1 can of drink NO chicken in the chicken burgers just bread salad and mayo in both! chips was freezing cold no amount of heating them back up would have made them taste better it was not good will not be ordering from them again.

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Lydia . 2024-05-31

MORE AT Just Eat

Nachos and cheese? Where was the cheese! The bit of cheese that was there was freezing Pizza was freezing and on its way to being rock solid wouldn't recommend at all

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Loren . 2024-05-22

MORE AT Just Eat

Arrived to collect my pizza and the man on the till shouted at me and told me he didn't speak English and that they were not open although I had ordered my pizza. Didn't try and help at all just kept saying "no English". He also kept snarling at me which made me uncomfortable. Ten minutes later two other employees came in and sorted out the issue immediately and apologised. This interaction has put me off going to Urban, you've now lost a customer.

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Emily . 2024-05-12

MORE AT Just Eat

Ordered on a normal Tuesday evening 1750 and food arrived at 1950.. 2 hours for chicken and chips. One portion of chips missing but an extra piece of chicken was in box.. didn't bother to complain direct . Won't be ordering again from here. Chicken was nice as well.

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Mark . 2024-05-08

MORE AT Just Eat

Boss food & lovely staff… thank you so much! Amazing as always!!

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Mollie . 2024-05-08

MORE AT Just Eat

Forgot the chips 🍟 food was freezing

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Sinead . 2024-05-07

MORE AT Just Eat

Food came exactly as we ordered, arrived fast, hot and it was all extremely tasty. Delivery man was really nice, polite and friendly too. 👍

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Jj . 2024-05-05

MORE AT Just Eat

Incorrect order. No red salted chips. No drink it’s freezing cold! Poor quality service

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Alex . 2024-05-01

MORE AT Just Eat

all the food was cold both wraps was cold the beans were that cold i dont even believe they were heated up at all

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Edward . 2024-04-30

MORE AT Just Eat

Ordered thin pizza, deep pan was delivered & food was cold! £25 wasted!

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Nicola . 2024-04-24

MORE AT Just Eat

Asked for no salt on the notes! Please READ your notes, especially the food was for my kids!!

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Ryhan . 2024-04-02

MORE AT Just Eat

Chicken was a bit pink in the middle and we didn't receive any of the extras that were listed with Meal Deal. Usually a nice place but seems hit and miss. Service was great.

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Emma . 2024-03-27

MORE AT Just Eat

Food was EXTREMELY AND STALE COLD AS IF THEY WERE FROM THE DAY BEFORE AND THE BUGER WAS ABSOLUTELY DISGUSTING AND I HAVE HAD THE BUGER BEFORE SO I KNOW HOW IT IS SUPPOSED TO BE AND TEST

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Hana . 2024-03-24

MORE AT Just Eat

amazing fresh food, friendly staff. took note of all my requests. thank you! we will be back :)

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Sophie . 2024-03-16

MORE AT Just Eat

every time ive ordered from here its at least an hour and a half wait.shocking service

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mike . 2024-03-13

MORE AT Just Eat

It’s not the ritz it’s not plop it’s URBAN CHICKEN. Man knows.

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Andrew . 2024-03-10

MORE AT Just Eat

Fresh food was lovely as usual!

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maria . 2024-02-05

MORE AT Just Eat

Lovely food but the Cheeseburger Meal Deal didn’t come with the fries

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Lisa . 2024-02-04

MORE AT Just Eat

Twice now ive seen the delivery driver on gps go to another place to pick up other food and drive 20 minutes in the other direction to drop of the other persons food. My food was freezing cold and soggy yet again!

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Paul . 2024-01-31

MORE AT Just Eat

First, it was like an hour late and the driver had to wait for a good 10 minutes for the food to cook. Then, when it finally arrives and hour later, my order is wrong. Instead of chicken hot shots, they violate me and give me FRIED MUSHROOMS. I mean, they are both very different but when I bit into it I was greeted with what felt like water in my mouth. I’m sat here eating my cold chips all because of this place. They don’t put on there salt properly, most chips have no salt and the few that do are wayyyy to salty. I would recommend Blue Star instead of this place!

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Ella C . 2024-01-30

MORE AT TripAdvisor

Gave me the wrong order. Ordered an 8 piece chicken hot shot and they gave me fried mushrooms! 🤮 I got compensation but I also got trust issues. It was also late because they took a long time to prepare it.

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Ella Cumiskey-Sharp . 2024-01-30

MORE AT Google

I ordered 2 supreme burgers and they gave me two standard fillets. I paid more for the supreme and I chose urban for that particular burger but they didnt give the correct one so its abit rubbish. Food was tasty but their it a big difference between the taste of a fillet and a supreme despite the slight change.

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Motto . 2024-01-23

MORE AT Just Eat

Food was still hot and was really Dayton arrive really certified

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Hana . 2024-01-19

MORE AT Just Eat

The fried chicken wasnt great, not crispy at all, soggy coating with zero seasoning, very greasy & flavourless. Fries used to be better from here aswell. Not great to be honest I fed most of the chicken to my dog, you'd expect better as it's not exactly cheap. Service was good theough they came within about 25 minutes.

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Paul . 2024-01-14

MORE AT Just Eat

Quite expensive for what you get.

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Agita . 2023-12-28

MORE AT Just Eat

it says on your website, buyone get one free on all pizza, I only received one, but it was nice 👌

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Peter . 2023-12-15

MORE AT Just Eat

Hey noticed you have been shut for around two weeks are you reopening ? Thank you

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Charlotte . 2023-11-23

MORE AT Just Eat

The food was great and delivered at a great time but even since then they never accept the order anymore, waste of time ordering as they most likely will cancel the order

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Coy . 2023-11-14

MORE AT Just Eat

Part of my order didn’t turn up. I called Urban pizza and they refused to deliver my missing pizza. The food that did arrive is cold!! I’m now left out of pocket and hungry and the people at Urban pizza couldn’t care less. Appalling service!!!

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Jenny . 2023-11-03

MORE AT Just Eat

Pizza was okay , however fries was that hard and covered in red salt had to bin them . Nachos was cold and full of salsa . No free item either for buying the dearer nachos

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KELLY . 2023-10-25

MORE AT Just Eat

So kind the delivery driver thanks so much 🙂

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Megan . 2023-10-15

MORE AT Just Eat

My chicken tasted weird and was no mayo on my chicken and chips were to salty

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Ellie . 2023-10-05

MORE AT Just Eat

I have not received my order please refund my amount

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Tahir . 2023-10-04

MORE AT Just Eat

Most of my order didn’t turn up

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Pam . 2023-10-01

MORE AT Just Eat

This food was arrive cold . Everything was cold.kids was expecting nice hot food ,but was not nice cold!!!!

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lukasz . 2023-09-29

MORE AT Just Eat

Great pizzas & sides piping hot Fast delivery Thanks

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Emma . 2023-09-29

MORE AT Just Eat

Lovely chicken wings and delicious red salt fries. Speedy delivery

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Val . 2023-09-21

MORE AT Just Eat

Best chicken place about always seasoned well

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James . 2023-09-19

MORE AT Just Eat

The pizza tastes funny and so did the chicken? I’m not sure why. The chips where nice though!

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Harley . 2023-09-08

MORE AT Just Eat

Passing went in sat had chicken and chips chicken same as KFC cheaper and they have the coleslaw and cobs aswell not teeth breaking greasy chicken , fries big bag and fresh lovely will be ordering at home aswell yum x

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B . 2023-09-07

MORE AT Google

food was amazing as always! delivered quickly and fresh. Only downside this time was the slice of cake i ordered was tiny for the price of it

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Chloe . 2023-09-05

MORE AT Just Eat

Food was really fresh and early, great

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maria . 2023-09-03

MORE AT Just Eat

Order was abysmal because it was wrong it was for my grandson who by the way was starving and looking forward to getting his urban chicken meal 😋 make it large and nuggets it arrived but NO LARGE FRIES ,it is so upsetting when you can not do anything about it at the time ,I phoned Urnan Chicken up and he couldn't do anything about it it being just eat he doesn't have a driver.I won't say I will not be ordering from there again because we are regulars and my GRANDSON loves it With regards Janet Filipe

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Janet . 2023-09-01

MORE AT Just Eat

Best chicken around quite hassle free delivery

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CHRISTOPHER . 2023-08-29

MORE AT Just Eat

Didn’t even arrive and then couldn’t get in touch with the restaurant.fuming, charged my card and didn’t even have the decency to allow me to contact them.

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Daisy . 2023-08-27

MORE AT Just Eat

Meals were absolutely excellent hot and tasty but just 1 lil thing put red salt over the chips not just on one part of them ie lopsided but just best ever food

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Janet . 2023-08-21

MORE AT Just Eat

Food was cold, despite being 3mins drive away! Allergen info missed and Had bad experience last time I collected and the man said it would cost me an extra £10 for sauce and that the price had changed. Extremely rude staff.

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Kai . 2023-08-19

MORE AT Just Eat

Wrong order brought with pizza missing food was cold and no drinks. Went to the shop to complain after trying to ring for 15 minutes. Was told only had one driver on. Will not be ordering anything from there again

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Mandy . 2023-08-15

MORE AT Just Eat

Tasty great food delivered promptly. I use them on a regular basis.

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Damian . 2023-08-15

MORE AT Just Eat

Apsulutly awful took ages to come ordered cheesey chips with red salt they came after about 40 minutes unmelted cheese with no red salt tasted like the chips had been sat in the oven for ages don’t recommend

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Caoimhe L . 2023-08-08

MORE AT TripAdvisor

The food was cold and soggy , I had to reheat everything .

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stephen . 2023-07-29

MORE AT Just Eat

Very quick service as always but I got red salt again when I'd asked not to have it. Otherwise, very enjoyable

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Elizabeth . 2023-07-28

MORE AT Just Eat

The driver was quiet as is late hours and very polite. 5*****

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Pablo . 2023-06-30

MORE AT Just Eat

I never have a fault with my orders from here apart from this time my chicken burgers was still pink uncooked

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Lydia . 2023-06-28

MORE AT Just Eat

Excellent customer service! Very friendly staffs! Amazing chicken. Love it!!

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Henry Tai . 2023-06-13

MORE AT Google

Very nice ... jalapeno bites were fab

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Steve . 2023-05-31

MORE AT Just Eat

Wrong order I want chicken order

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Anoop . 2023-05-30

MORE AT Just Eat

Great place and pre covid prices ,the chips are 👏

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olivier uwimana . 2023-05-30

MORE AT Google

Amazing pizza and delivered earlier than expected.

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Simon . 2023-05-29

MORE AT Just Eat

why did yous up the price to 8.39💔💔💔💔

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Angel . 2023-05-27

MORE AT Just Eat

really fast times, good food, i just cant agree paying £5 for delivery, if it doesnt change this is the last i will be ordering here

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Matthew . 2023-05-27

MORE AT Just Eat

Can’t fault these guys ever … foods always hot early and tasty!! No request is ever a problem for them!! Drivers are always nice and friendly … never had a bad meal thank you guys , keep up the good work!!

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Richie . 2023-05-17

MORE AT Just Eat

Tried to call restaurant, missing item from order and can't get in touch

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Miss . 2023-05-13

MORE AT Just Eat

food was ready when i arrived! nice and hot&fresh definitely wouldn’t go anywhere else food is always amazing! And have a lot of great vegetarian side options

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Chloe . 2023-05-10

MORE AT Just Eat

food tasted amazing as it always does, chicken was cooked perfectly👍👍 i will order again many times

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Ash . 2023-05-07

MORE AT Just Eat

Never put 2 portions of chips in the bag

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Sinead . 2023-04-21

MORE AT Just Eat

Didn’t bring my milkshake. Rang them up to ask where it was and was told it’s not coming so just say it didn’t turn up. Joke

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Tom . 2023-04-15

MORE AT Just Eat

Absolutely lovely food again, fresh and on time chicken was perfect & burger also

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maria . 2023-04-14

MORE AT Just Eat

I waited over an hour and ended up falling asleep because i had waited that long

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Ruby . 2023-04-09

MORE AT Just Eat

I walk here most weekends, 30/40 minute walk, just because of how amazing the food is. Only reason i’m rating 4 stars is because when you order through just eat, they typically take a while to get to you. But other than that great!

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l1l3y . 2023-04-05

MORE AT Google

My chips was cold and was half empty and my burger was ripped into 3 pieces Hardly any chips

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James . 2023-03-26

MORE AT Just Eat

Burger could of been used as a door stop(over cooked and rock hard ) Garlic pizza hard and cold Reported to just eat let’s see what happens

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James . 2023-03-26

MORE AT Just Eat

Spoke to the driver he should have left the food as it was paid for . He said he was waiting outsid but he rang as he left.i was in my doorway at01.00 ive asked him to come back and i will pay him which he agreed to do The problem was the system stated a range of delivery time and did not update to say he was on his way

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Steve . 2023-03-11

MORE AT Just Eat

Poor service food was late, also the food was cold and wet!!!!

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Clare . 2023-03-11

MORE AT Just Eat

Food arrived late, cold, sweaty. Was so hungry decided to eat anyway only to bite into a bright pink chicken burger. Can of drink covered in grease. Will not be ordering from here again!

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Dominic . 2023-03-08

MORE AT Just Eat

Most of the food was cold. First time trying pizza from here and never again.

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Yasmin . 2023-03-06

MORE AT Just Eat

I was missing dips which i had been charged2 x 50 p

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Steve . 2023-03-04

MORE AT Just Eat

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