Based on 3.941 opinions finded in 4 websites
Based on 3.941 opinions finded in 4 websites
Nº 714 in 986 in Sefton
Nº 27 of 50 Pizza & Pasta in Sefton
Opinions
Food was very late, apparently because the driver got arrested. I would've liked a heads up but nvm. Food was decent, not very hot for probably obvious reasons. I'm just glad it arrived at all tbh 🫡
Abigail . 2024-12-07
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wrong item delivered had to wait for replacement
mike . 2024-11-25
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Quite possibly the worst food gaff ever ordered and asked for breast of chicken and coleslaw got the greyest greasiest looking chicken thigh hey looked and tasted like it was cooked last week and beans never ate beans in my life stale barm tank the whole order got binned even me dogs turned their noses up to this inedible crap place needs shutting down wish I’d read reviews before I ordered rang up to some snotty arrogant girl who didn’t even care and the way she spoke on phone wow how’s this place still open with shocking food be terrible customer service and shocking food took pics of food and gonna report then to health and safety
Mary Porter . 2024-11-24
MORE AT Google
Delivery driver was really nice and was very fast
James . 2024-11-23
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Chicken thighs were very dry. Chicken strips didn't say they were spicy on the meal deals and so my son just couldn't eat them so only had chips for his tea.
Claire . 2024-11-17
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I placed my order to be delivered at a specific time of 6pm at 6.15 my order still wasn't here so I called up and was told my order was out on delivery. the restaurant is a mile away from me, another 15 mins went by still no food. after an hour my food came it was very poor the chips were warm and like rubber the chicken had been thrown in the box. if order from here before but unfortunately I will not be ordering again.
Matthew . 2024-11-16
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uncooked pizza dough, everything was cold and soggy. took 2 hrs to be delivered
Ashley . 2024-10-21
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Waited over 2 hours for our food, rang several times and when they did eventually answer someone said the food will be with us then put the phone down and wouldn’t answer the phone again
Keri . 2024-10-11
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food said it was delivered called the restaurant to be told its on its way 25 mins later arrives stone cold! so called the restaurant they apologised said they would redeliver another hour passes still nothing so rang the restaurant 25-30 times and just kept getting buttoned at this point I jumped in my car and went down to the restaurant and was told the manager had told them not to redeliver the food! they made me a fresh batch whilst at the store never again will I order bad customer service
robert . 2024-10-11
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This is a bad restaurant no matter what you order they won’t bring it they’ll rob your money
Ethan . 2024-10-11
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Food is always hot & fresh and the staff & owner really are the nicest kindest people ever!
Y B . 2024-09-25
MORE AT Google
We ordered a make your own pizza only to be called and told they never gad modt if the toppings. We changed it and when it finally arrived the whole older was called. The chips, chicken burger, pizza snd piece chicken. Will never order again
kellie . 2024-09-03
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Order was wrong but was then sorted within 20 mins. Thank you
John . 2024-08-31
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sent the food back, food was freezing poor delivery guy had to deliver to 6 houses before us.. SHOCKING...
Nikki . 2024-08-13
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The food was absolutely disgusting cold chips for soggy as well and the chicken wrap and the chicken burger with absolutely stone cold I won’t recommend to anyone absolutely awful
Gary . 2024-08-13
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You can always rely on this place, my go to really. Grub always hot and top quality,
Paul . 2024-07-29
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Left food on floor outside house and called to tell is it was there. Went outside and driver not even decentcy to wait. Very poor
Stephen . 2024-07-23
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Surprisingly nice and arrived on time
Kieran . 2024-07-21
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There is new fashion in this place. People there have specjal gift to give you overcook food and cold at the same time
Przemyslaw . 2024-07-13
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Had their pizza meal deal with 2 drinks and 2 chips on for £12.99. The person sitting in the counter was extremely nice, we asked if we could replace drinks with some wings but he gave us some complementary wings for free. The Taste was out of this world, Pizza much better than these dominos and Pizza hut. I am so happy i found this place, their fries tastes just like mcdonalds price. Worth a shot, def try this takeout , you will not regret it :)
zohak Sarfraz . 2024-07-12
MORE AT Google
Blue Star Pizza Place epitomizes the criteria Michelin seeks: exceptional quality, unwavering consistency, and a distinctive dining experience. The dedication to sourcing the finest ingredients, the precision in every step of preparation, and the innovative approach to pizza-making distinguish Blue Star from typical pizzerias. Each pizza is a culinary masterpiece, a testament to the chefs’ skill and passion. Give the Star a Michelin star, not a Michelin man a Michelin star, diving experience.
Andrew . 2024-07-06
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chicken was not cooked was all pink not happy at all
Barry . 2024-07-04
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Late, feller came to my addy and then said “ is this your order ?” With a different address….. food was freezing and inedible. Thanks very much!
Dale . 2024-07-03
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Delivery time was good but quality of food was not. The loaded fries were cold the cheese was not melted out all. You expect loaded fries to have melted cheese. The chicken I ordered was dry very also
Richard . 2024-06-29
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Food was delicious but it took over 2 hours from the time of ordering to arrive.
Ste . 2024-06-28
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enjoyed the food. order was a bit delayed on requested time but they kept us informed so that was good
Pete . 2024-06-22
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Missing a portion of chips & drink- pizza & chips where cold and bland.
Sammy . 2024-06-16
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The staff were nice and the food tsted good.
pig pizza . 2024-06-07
MORE AT Google
Food was lovely. Shame we never received our drinks
paula . 2024-06-01
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couldn't eat the sizzler burger and bbq pizza was missing pepperoni as requested, majorly low standard compared to previous visits !
leon . 2024-06-01
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Ordered 2 loaded box meals arrived with loads of time well before delivery said should arrive but when opening the meal only had 1 can of drink NO chicken in the chicken burgers just bread salad and mayo in both! chips was freezing cold no amount of heating them back up would have made them taste better it was not good will not be ordering from them again.
Lydia . 2024-05-31
MORE AT Just Eat
Nachos and cheese? Where was the cheese! The bit of cheese that was there was freezing Pizza was freezing and on its way to being rock solid wouldn't recommend at all
Loren . 2024-05-22
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Arrived to collect my pizza and the man on the till shouted at me and told me he didn't speak English and that they were not open although I had ordered my pizza. Didn't try and help at all just kept saying "no English". He also kept snarling at me which made me uncomfortable. Ten minutes later two other employees came in and sorted out the issue immediately and apologised. This interaction has put me off going to Urban, you've now lost a customer.
Emily . 2024-05-12
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Boss food & lovely staff… thank you so much! Amazing as always!!
Mollie . 2024-05-08
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Ordered on a normal Tuesday evening 1750 and food arrived at 1950.. 2 hours for chicken and chips. One portion of chips missing but an extra piece of chicken was in box.. didn't bother to complain direct . Won't be ordering again from here. Chicken was nice as well.
Mark . 2024-05-08
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Forgot the chips 🍟 food was freezing
Sinead . 2024-05-07
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Food came exactly as we ordered, arrived fast, hot and it was all extremely tasty. Delivery man was really nice, polite and friendly too. 👍
Jj . 2024-05-05
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Incorrect order. No red salted chips. No drink it’s freezing cold! Poor quality service
Alex . 2024-05-01
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all the food was cold both wraps was cold the beans were that cold i dont even believe they were heated up at all
Edward . 2024-04-30
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Ordered thin pizza, deep pan was delivered & food was cold! £25 wasted!
Nicola . 2024-04-24
MORE AT Just Eat
Asked for no salt on the notes! Please READ your notes, especially the food was for my kids!!
Ryhan . 2024-04-02
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Chicken was a bit pink in the middle and we didn't receive any of the extras that were listed with Meal Deal. Usually a nice place but seems hit and miss. Service was great.
Emma . 2024-03-27
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Food was EXTREMELY AND STALE COLD AS IF THEY WERE FROM THE DAY BEFORE AND THE BUGER WAS ABSOLUTELY DISGUSTING AND I HAVE HAD THE BUGER BEFORE SO I KNOW HOW IT IS SUPPOSED TO BE AND TEST
Hana . 2024-03-24
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amazing fresh food, friendly staff. took note of all my requests. thank you! we will be back :)
Sophie . 2024-03-16
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every time ive ordered from here its at least an hour and a half wait.shocking service
mike . 2024-03-13
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It’s not the ritz it’s not plop it’s URBAN CHICKEN. Man knows.
Andrew . 2024-03-10
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Fresh food was lovely as usual!
maria . 2024-02-05
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Lovely food but the Cheeseburger Meal Deal didn’t come with the fries
Lisa . 2024-02-04
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Twice now ive seen the delivery driver on gps go to another place to pick up other food and drive 20 minutes in the other direction to drop of the other persons food. My food was freezing cold and soggy yet again!
Paul . 2024-01-31
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Gave me the wrong order. Ordered an 8 piece chicken hot shot and they gave me fried mushrooms! 🤮 I got compensation but I also got trust issues. It was also late because they took a long time to prepare it.
Ella Cumiskey-Sharp . 2024-01-30
MORE AT Google
First, it was like an hour late and the driver had to wait for a good 10 minutes for the food to cook. Then, when it finally arrives and hour later, my order is wrong. Instead of chicken hot shots, they violate me and give me FRIED MUSHROOMS. I mean, they are both very different but when I bit into it I was greeted with what felt like water in my mouth. I’m sat here eating my cold chips all because of this place. They don’t put on there salt properly, most chips have no salt and the few that do are wayyyy to salty. I would recommend Blue Star instead of this place!
Ella C . 2024-01-30
MORE AT TripAdvisor
I ordered 2 supreme burgers and they gave me two standard fillets. I paid more for the supreme and I chose urban for that particular burger but they didnt give the correct one so its abit rubbish. Food was tasty but their it a big difference between the taste of a fillet and a supreme despite the slight change.
Motto . 2024-01-23
MORE AT Just Eat
Food was still hot and was really Dayton arrive really certified
Hana . 2024-01-19
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The fried chicken wasnt great, not crispy at all, soggy coating with zero seasoning, very greasy & flavourless. Fries used to be better from here aswell. Not great to be honest I fed most of the chicken to my dog, you'd expect better as it's not exactly cheap. Service was good theough they came within about 25 minutes.
Paul . 2024-01-14
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Quite expensive for what you get.
Agita . 2023-12-28
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it says on your website, buyone get one free on all pizza, I only received one, but it was nice 👌
Peter . 2023-12-15
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Hey noticed you have been shut for around two weeks are you reopening ? Thank you
Charlotte . 2023-11-23
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The food was great and delivered at a great time but even since then they never accept the order anymore, waste of time ordering as they most likely will cancel the order
Coy . 2023-11-14
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Part of my order didn’t turn up. I called Urban pizza and they refused to deliver my missing pizza. The food that did arrive is cold!! I’m now left out of pocket and hungry and the people at Urban pizza couldn’t care less. Appalling service!!!
Jenny . 2023-11-03
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Pizza was okay , however fries was that hard and covered in red salt had to bin them . Nachos was cold and full of salsa . No free item either for buying the dearer nachos
KELLY . 2023-10-25
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So kind the delivery driver thanks so much 🙂
Megan . 2023-10-15
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My chicken tasted weird and was no mayo on my chicken and chips were to salty
Ellie . 2023-10-05
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I have not received my order please refund my amount
Tahir . 2023-10-04
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Most of my order didn’t turn up
Pam . 2023-10-01
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Great pizzas & sides piping hot Fast delivery Thanks
Emma . 2023-09-29
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This food was arrive cold . Everything was cold.kids was expecting nice hot food ,but was not nice cold!!!!
lukasz . 2023-09-29
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Lovely chicken wings and delicious red salt fries. Speedy delivery
Val . 2023-09-21
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Best chicken place about always seasoned well
James . 2023-09-19
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The pizza tastes funny and so did the chicken? I’m not sure why. The chips where nice though!
Harley . 2023-09-08
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Passing went in sat had chicken and chips chicken same as KFC cheaper and they have the coleslaw and cobs aswell not teeth breaking greasy chicken , fries big bag and fresh lovely will be ordering at home aswell yum x
B . 2023-09-07
MORE AT Google
food was amazing as always! delivered quickly and fresh. Only downside this time was the slice of cake i ordered was tiny for the price of it
Chloe . 2023-09-05
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Food was really fresh and early, great
maria . 2023-09-03
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Order was abysmal because it was wrong it was for my grandson who by the way was starving and looking forward to getting his urban chicken meal 😋 make it large and nuggets it arrived but NO LARGE FRIES ,it is so upsetting when you can not do anything about it at the time ,I phoned Urnan Chicken up and he couldn't do anything about it it being just eat he doesn't have a driver.I won't say I will not be ordering from there again because we are regulars and my GRANDSON loves it With regards Janet Filipe
Janet . 2023-09-01
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Best chicken around quite hassle free delivery
CHRISTOPHER . 2023-08-29
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Didn’t even arrive and then couldn’t get in touch with the restaurant.fuming, charged my card and didn’t even have the decency to allow me to contact them.
Daisy . 2023-08-27
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Meals were absolutely excellent hot and tasty but just 1 lil thing put red salt over the chips not just on one part of them ie lopsided but just best ever food
Janet . 2023-08-21
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Food was cold, despite being 3mins drive away! Allergen info missed and Had bad experience last time I collected and the man said it would cost me an extra £10 for sauce and that the price had changed. Extremely rude staff.
Kai . 2023-08-19
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Tasty great food delivered promptly. I use them on a regular basis.
Damian . 2023-08-15
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Wrong order brought with pizza missing food was cold and no drinks. Went to the shop to complain after trying to ring for 15 minutes. Was told only had one driver on. Will not be ordering anything from there again
Mandy . 2023-08-15
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Apsulutly awful took ages to come ordered cheesey chips with red salt they came after about 40 minutes unmelted cheese with no red salt tasted like the chips had been sat in the oven for ages don’t recommend
Caoimhe L . 2023-08-08
MORE AT TripAdvisor
The food was cold and soggy , I had to reheat everything .
stephen . 2023-07-29
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Very quick service as always but I got red salt again when I'd asked not to have it. Otherwise, very enjoyable
Elizabeth . 2023-07-28
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The driver was quiet as is late hours and very polite. 5*****
Pablo . 2023-06-30
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I never have a fault with my orders from here apart from this time my chicken burgers was still pink uncooked
Lydia . 2023-06-28
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Excellent customer service! Very friendly staffs! Amazing chicken. Love it!!
Henry Tai . 2023-06-13
MORE AT Google
Very nice ... jalapeno bites were fab
Steve . 2023-05-31
MORE AT Just Eat
Great place and pre covid prices ,the chips are 👏
olivier uwimana . 2023-05-30
MORE AT Google
Wrong order I want chicken order
Anoop . 2023-05-30
MORE AT Just Eat
Amazing pizza and delivered earlier than expected.
Simon . 2023-05-29
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really fast times, good food, i just cant agree paying £5 for delivery, if it doesnt change this is the last i will be ordering here
Matthew . 2023-05-27
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why did yous up the price to 8.39💔💔💔💔
Angel . 2023-05-27
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Can’t fault these guys ever … foods always hot early and tasty!! No request is ever a problem for them!! Drivers are always nice and friendly … never had a bad meal thank you guys , keep up the good work!!
Richie . 2023-05-17
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Tried to call restaurant, missing item from order and can't get in touch
Miss . 2023-05-13
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food was ready when i arrived! nice and hot&fresh definitely wouldn’t go anywhere else food is always amazing! And have a lot of great vegetarian side options
Chloe . 2023-05-10
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food tasted amazing as it always does, chicken was cooked perfectly👍👍 i will order again many times
Ash . 2023-05-07
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Never put 2 portions of chips in the bag
Sinead . 2023-04-21
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Didn’t bring my milkshake. Rang them up to ask where it was and was told it’s not coming so just say it didn’t turn up. Joke
Tom . 2023-04-15
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Absolutely lovely food again, fresh and on time chicken was perfect & burger also
maria . 2023-04-14
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I waited over an hour and ended up falling asleep because i had waited that long
Ruby . 2023-04-09
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I walk here most weekends, 30/40 minute walk, just because of how amazing the food is. Only reason i’m rating 4 stars is because when you order through just eat, they typically take a while to get to you. But other than that great!
l1l3y . 2023-04-05
MORE AT Google
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