Urban Chai in Cambridge

Jaspreet served us. Was greeted us with a lovely smile . She was very helpfull . Enviorment was awesome . I cannot find this sort of indian street food in cambridge anywhere. Amazing authentic taste. Staff is very well trained and humble.

It's just excellent place. Variety of original Indian street foods, my favourite are Parathas, delicious, fresh, quality ingredients, aromatic spices... And of course Chai, not to sweet not to spicy, just perfect! Its a family business and there so kind and friendly... Eating here is a heart warming experience. Love it!

Went yesterday late and food was delicious. Samosa Chaat gave sensory explosions with each bite and the paneer wrap was tasty too! All washed down with a strongly Cardamom infused Chai. Mister behind the till was kind, attentive and full of ideas. Team in the back doing great to produce fresh produce all day. Thanks guys! 🤠

The methi parathas were horrible I had to put it in the dustbin straight away will never buy anything from there I would like my money back I am going to ring and complain

food was good, the overall experience left much to be desired .The staff member who took our order was quite arrogant, which detracted from what could have been a more enjoyable dining experience. It's a shame because the food itself was tasty, but the service issues really impacted my visit.Additionally, the wait time was extremely long, which was frustrating. Despite the quality of the food, the poor service and long wait times mean I don’t prefer going again. I hope they can make improvements, but for now, I wouldn’t recommend it.

Great customer service, friendly staff. Most importantly, they take food allergies seriously!

i ordered a loaded fries and bubble tea it took 18 mins to come out the kitchen when the store is already empty. The waiter literally said it will be ready in 5-6 mins

Excellent place with very courteous staff. Loved the paranthas and chai. Should definitely try this place out 👍

Have been there a few times now. Amazing authentic Indian street food. Really love their vada pav and paneer tikka roll Good quality and quality for very good prices!

Best place for chai and desi food

For me, the Karak chai is the best in Cambridge, the Parathas are made fresh to order and you can taste the difference.

Friendly staff and quick service. Aloo paratha was a hit as well as the karak chai. Would also recommend the Vada pav with chips.

Great food. Loved it. More dine in space would have been nice.

Have been here quite a few times and has been a good experience every time. The staff is wonderful, happy to serve and converse with customers. I like their kadak chai, gur wali chai and masala fries. Had a strawberry milkshake once which was good too. The meat served is halal so that helps. They also keep Parle-G biscuit packets that you can buy. Reminds me of India.

This is very lovely place for having food specially parathas and karak chai even I tried chicken curry with rice that’s coming in the new menu… it’s good in taste as home cooked food. I will highly recommend this place and will come back definitely as the staff service is very nice and friendly nature……!

Outstanding service by front desk girl lovely food aloo paratha highly recommend n yogurt was superb Feel like home

I just love this place because of parathas and all other stuff as I have never been to any other same place except this place…….. so recommend to all to experience this place….!

Waited for 40 mins for 2 parathas The staff itself gave 20 mins time Still waited for 40mins and we asked about the order they said will have to wait for more 20 mins Pathetic customer service 0 ratings

I am extremely disappointed with the service and don't plan on returning. I've been dining here for nearly two years and have always loved the food. However, lately, there have been significant issues with the staff. The person cooking also handles the till without changing gloves. I observed the cook, who also managed payments, wipe sweat off her face with the same gloves she wore the entire time.

Lovely fresh food & great service:)

Had lunch and I was very satisfied. The staff were happy to answer the 10000 questions I had. Food was amazing and for such a great price too. From walking in to walking out 100%.

First time trying this place. The food was amazing. The staff are wonderful and the prices are great. I can not recommend this place enough! We will definitely be coming back!

Delicious food, a taste of home. 10/10 definitely coming back!!

We always have a great time eating at urban chai with great food items. We will definitely keep coming back for more!

Nice interior, food is mostly good. Very reasonable prices.

Went for a quick chai and some cold drinks. Chai was served instantly, but a bubble tea and cold coffee shouldn’t be taking 20mins. If I knew that beforehand I would have gone elsewhere. If I’m in the area again, I would definitely give them another chance no doubt.

It is strange writing a review for this place - wait is terrible, food is great. I ordered food 30 minutes before coming and still had to wait another 1 hour at the shop! This has happened many times before. The food is excellent though. Nonetheless, you really feel like your time is wasted by them

Growing up with Panjabi food, I didn't appreciate it enough until I left home. The chole poori at this place were close to my grandma's, almost perfect. Masala chips also tasty

Great menu with lots of tasty dishes. 1 or 2 unfriendly members of staff who maybe need to learn to smile.

Great food. We hadn't been here before and the staff were really patient and helpful explaining what all the different options were. Had four different dishes and they were all delicious. Thanks

Fantastic food, generous proportions!

Unfortunately my first visit here was disappointing. I ordered 2 Milkshakes and I must say they were both awful. The worst we have ever had.

Delicious food and great service. We now come every week. The open loaded paratha is the best.

Very sweet and helpful staff and owner. Made customized chaye for us.

The customer service was outstanding😊

Never order chole poori from this place. It is not even close to what they show in the picture. I just ordered and had to throw all the food. There was no gravy or chole in the curry, it was just water. Looked like that had few pieces of chole as leftover and 2 litres of water was added on it. There was no salt at all in the curry, it was just water. Poori were not cooked at all, I mean not at all. They were so thick and there was raw smelly dough taste that was coming. When I felt the poori from my hand there was all dough which was not cooked. 8 quids for water and uncooked dough. They do great parathas but chole poori is something they should remove from their menu, I am so dissatisfied and disappointed.. friday dinner went pathetic. Plus the order was delivered late

Awesome in every bites! The chicken Shwarma is highly recommended, and definitely Gulab jamun✅☺️. Thank you for the food and the lovely service you offer!

Urban Chai's service was disappointing, and the Pani puri and Chat with aloo is like 🤢and desperate Improvement is needed in both service quality and hygiene standards. However I like the Chicken Shwarma and Paneer parata.

The tea was fantastic. Fully loaded shwarma was too good. The only issue is the seating place but the food is definitely amazing.

Yummy and authentic taste of Indian parathas, chat and especially the chai..

Great food! Some awesome street food menu

Delicious food and real flavour of tea , Try must. When you miss Indian food in Cambridge then don't forget to come here

The best chai ever. We got outside tables to sit but inside space is really small, No toilets. Parking you can do outside of that area

Overall it was good experience 👍🏻

Microwave tea Please dont drink

Food is wonderful and good value for money. Not much space to eat in, but tables and chairs outside to eat at.

Really good food spot and the karak chai is amazing! Must try!

Wonderfull place to eat authentic desi indian foods from parathas to shawarma! Truly delicious and amazing dishes with the actual indian spice. Really enjoy the food here and I'd recommend anyone who wants indian food with indian spice level. Great service from the indian girl at the desk!

Yes iam chai lover rather than coffee lover 🥹 the reason behind URBAN CHAI. Thanks once again for amazing chai and food 😋

A good place to start your day with. The parathas are fabulous and the masala tea is on point. The chole puri wasn't that great as compared to the parathas and samosa chaat but overall this is a great breakfast place. Would definitely recommend and will visit again when in Cambridge!

Restaurant Called to inform it will take 1 hr. However after waiting an hour, it still did not come for another 45 mins. Had to wait for 2 hrs in total.

Extremely unhappy with the services. It is delayed more than an hour. We have been waiting for a long time and there is no update.

No bubble tea, despite it being on the menu and advertised outside the shop. A waste of a walk from the leisure park in search of bubble tea.

I would give no stars for my order but 2 stars for the Karak Chai that saved my morning which was the only good part of my order! Very dissatisfied with the service- firstly the website states delivery in 50 minutes but got the delivery only after 2 hrs- the delivery person says he went to a high street elsewhere in Cambridge ( what’s the point in providing a delivery address with postcode- we are not in 1980’s where you ask directions through strangers walking on the road). Second - onion paratha - there was just onion and atta( no spice or even salt). A complete bland paratha. Third - the sausage - so salty. Fourth- sautéed potatoes and presumed tofu- so much of oil in it. So unhappy - wasted so much time on poor quality food.

the delivery service was not good. food was not like it showed in the pictured. it was watery and taste less. puri were rubbery. Don't recommend it.

A waste of time and money! I've never had such a bad experience ordering food. I got takeaway through Deliveroo last night and it was very disappointing. It took almost 2 hours to arrive despite my calling the restaurant. When it did arrive it was at most lukewarm, and the chaat was soggy. The paratas were very greasy and seemed like frozen ones that were not cooked correctly. I've had this food before from other places and I know what it's meant to be like! What were you doing for 2 hours? Please contact me for a refund ASAP.

Horrible experience !! It took 45min for getting an egg roll & chai and they don't even care that. They was staff there and when i enquired why it's taking time, they just smiled and went. Food wasn't that good as well, too expensive and not worth it.

We waited for more than half an hour . The experience was really bad . It was not even busy . Really a bad experience!!!!!!!!!!

UrbanChai is a gem! My daughter absolutely adores their bubble tea, and I'm hooked on their karak tea. The staff here are incredibly friendly and always make our visits extra special by being so kind to my little one. Highly recommend for delicious drinks and wonderful service!

“Exceptional food and incredibly friendly staff! The chicken shawarma and Karak chai are absolute must-tries. Consistently delicious, this place never disappoints when it comes to taste.”

I had ordered Samosa chaat and Desi chai. The samosa chaat was really better than the ones I have had in India. The crisp of the samosa, the green and the tamarind chutney was so on point. A must try place!!

Fantastic food,bubble tea was lovely!!

I love this place because of fantastic parathas and good service as well i just get attracted towards this place again and again and recommend to all to have special parathas and chai

This place is amazing! I took my young kids for lunch and we ended up ordering more and more food it was so good. My mother-in-law is Punjabi and prides herself on her paratha but they are honestly better here (something I can never tell her!) - fluffy, light, fresh, perfectly spiced, delicious. We had vegan breakfasts (curries and roti), curried scrambled eggs, various paratha including the open loaded chicken tikka one which was amazing, samosas and chai. The mooli paratha was particularly good, really light and fresh. Lots of vegan options too. The staff were also really kind and patient. We'll definitely be back for more!

Reasonably priced and nice food. Staff are very accommodating

The food is amazing. I live close by and can't believe I didn't try this place earlier. Decided to give it a go for my birthday, and I was very impressed. Great food. Very tasty. It gets very busy during dinner time so there was a bit of a wait, but that's how you know they're good! I definitely recommend Urban Chai.

The driver came late and I have caught in my cctv that he dropped my food to

Very nice staff. We ordered 3 chais & 1 Kashmiri kawa and everything was amazing. Staff even gave us some free biscuits :)

Amazing food with authentic taste. Im loving it.

Extremely delicious food …good service as well

Best Indian chat centre in Cambridge!

Very nice service and delicious food.. 🤗👏👏🤜🤛

Best Karak chai in town and good environment

nice service and delicious food i have ever had at this place and also recommend to all to go there to have special karak chai

Excellent Karak chai … amazing parathas and the staff are so friendly and super nice and masala friends and paneer tikka roll is absolutely nyc … I will definitely come back

It was my first at this place and had delicious parathas and good atmosphere with background music nd recommend to all to have food there. Front service is also very good.

Urban Chai provides a truly authentic Desi breakfast experience that has become a favorite of mine. The chai is a standout feature, rich in flavor and perfectly complements their diverse breakfast menu. The fusion of traditional tastes in a modern ambiance creates a unique and enjoyable dining atmosphere. It’s my go-to spot for a satisfying Desi breakfast and a refreshing chai.

Really good service from the front of the house

Very good service and food as well recommend to all to experience this place

It was worst experience I had at any Indian restaurant. We ordered Bombay Street food and it was not good at all. We Insisted to add some ingredients on the top to make the dish eatable but the employe on the till refuse to do so .

Everyone absolutely loved parathas.

Best food I ever had … had parathas and samosa chaat at the restaurant and took French fries as takeaway.. it was delicious and tasty . Will definitely come back again .

Absolutely amazing we travelled from Norwich and stopped at this amazing place as we needed a quick break and brunch did not disappoint amazing flavours and service recommended

One of the best Indian restaurant in Cambridge.

Came for a desi brunch here and was pleasantly surprised at how tasty, soft, flavourful the parathas were! We first ordered loaded fries and one mooli paratha and an omelette. Once the first paratha arrived we ordered a Gobi paratha then aloo paratha they were THAT good. None of the frozen stuff you get at other places. The omelette was spicy just how we asked for it to be. We ordered the saffron chai and karak chai. The saffron chai did lack flavour and could be improved however the karak chai was delicious. The loaded chips were average and needed more sauce, but the star of the show has to be the parathas ALL of them. There is very limited seating inside too. Prices are very reasonable here.

It’s so amazing place i highly recommend it

Awesome place for authentic chai. Very kind staff as well. Sophia has served me few times and she has the most helpful attitude. I live in Bury st Edmunds and whenever I visit Cambridge, karak chai from here is a must.

Very friendly environment and happy place to be here !!! Very nice experience with Sophia

Good service and fantastic taste …. I really like this place food I just want to come back again and again … parathas loves 💕💕💕

Urban chai has lot of Indian street food ,Snacks and Indian Chai ,which is rare to find in any Resturants here in UK. Their parathas are good and come in many flavours like Aloo, Gobi , Methi , paneer and few others. It’s good for families who want to eat different varieties of healthy , hot and tasty food with reasonable price .

Not the first having their food,I love this place. This time, I got it delivered. Such a quick delivery and everything was so well prepared(you can tell all ingredients were good quality) and it was delivered in good quality packaging. I'm impressed by their service late at night. Thank you for helping with our late night craving for unique flavours. So far, I have tried aalo chat, samosa chaat, gol gappy, paneer tikka wrap/roll, aalo paratha,gobi paratha, cheese paratha,mooli paratha, halwa chana puri, omlette with plain paratha, pav bhaji(also that with samosa), karak chai and desi chai, all were satisfying.

Friendly staff and delicious food! Flavoursome experience.

Lovely samosa’s and authentic Indian food! Would definitely recommend

Great place for a tasty lunch. Always going back for the chicken swarama

Love it, good quality fresly made food, delivered in time, what else is needed!!!

Food was delicious l, methi parotha was outstanding very neat and clean environment i really enjoyed💯

Parathas and Masala fries are amazing!

It’s really simple and nice food. Personally I liked karak chai with either parathas or nachos bhel.

Amazing parathas and masala fries!

One chai takes them 10-15mins to make 🤦🏽‍♂️🤦🏽‍♂️